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Secrets Wild Orchid
At Secrets Wild Orchid, you’ll have the vacation of a lifetime. The five star, adult-only resort in the fascinating Montego Bay, Jamaica has everything you could ask for. The all-suite accommodations with balconies are elegant and spacious. The exceptionally designed interiors are contemporary and sophisticated, from the lobby to the restaurants. Catch some rays poolside or unwind on the private white sand beach along the crystal clear Caribbean waters. There are so many peaceful spots to enjoy, you are sure to have one relaxing vacation.
Indulge in varied cuisines during your stay, tasting dishes from Jamaica, France, Mexico, Asia, Italy and more. There are seven gourmet a la carte restaurants to choose from in addition to the buffet and snack bar. With nine bars and lounges, unlimited premium drinks are available in a stylish ambiance. Secrets Wild Orchid contains a vast daily and nightly activities programme. Pamper yourself at the world-class spa, play a game of tennis, or visit the fitness center for a quick workout. On the water, try out windsurfing, kayaking, and snorkeling for some added fun. There is also a nearby championship golf course for avid golfers. In the evenings, the theatre features live music and shows that are always entertaining. And the sunset is simply spectacular.
Treat yourself to luxury at Secrets Wild Orchid. The resort is perfect for wedding, honeymoon, and anniversary celebrations but also a great spot for romantic getaways and trips with friends. Relish in the tranquil nature of your all-inclusive vacation, appreciating the picturesque scenery and attentive service. For more information about Secrets Wild Orchid and other Jamaica vacations, call 1-800-665-4981 to speak with an agent who’s been there.
| Transit Distance | 10 |
|---|---|
| Number Of Rooms | 350 |
| Number Of Pools | 2 |
| Golf | Nearby |
| Beach Front | On The Beach |
| Year Built | 2010 |
| Minimum Age | 18 |
| Spa | Yes |
| Fitness Room | Yes |
| Star Rating (optional) | 4.5 |
| Address 1 | Lot A59 Freeport |
|---|---|
| Address 2 | Montego Bay |
| Region | Montego Bay |
| Country | Jamaica |
| Phone Number | +1 876 953 6600 |
| Fax Number | 876-940-9705 |
| Renovated | 2019 |
| Latitude | 18.459099 |
| Longitude | -77.950482 |
★★★★★
Private -
Verified Purchaser
Excellent Stay
We were very impressed by the level of attention paid to small details including cleanliness, grounds, service and maintenance. The resort including common areas and grounds were always spotless, as were the rooms, the restaurants, the fitness facilities etc. All of the equipment and sports facilities, tennis courts et a;, were well maintained and modern. There was an amazing variety of food and very high quality and the staff was outstanding. The beach was also very good with clear swimming areas and lifeguards. Overall, perhaps the nicest place we have ever stayed and the service, staff and facilities were above expectation.
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★★
Private -
Verified Purchaser
Not a "wow" factor
The people that worked at the resort were mostly friendly. There were no "wow" factor when we got there, especially being over Christmas and New Year. No one new nor did their website know which and what restaurant were open and when. For Christmas and New Year, they wanted you to buy a bottle of wine, which was running at over $200 US to have dinner at one of the 2 open restaurants. The buffet was open for those two evenings, however, the buffet was never open for dinner, only for breakfast until 11 am, then lunch started at 12:30. In the meantime, only one other restaurant was open for lunch. However, it was always marked as closed on their QR scanned code. For New Year's eve, there was a special event, however, no one spoke about it and once we found out in the evening, the cost to enter was over $700 US. Outrageous. Towels on chairs to reserve.... people would grab 4 towels for 4 chairs by the pool, then grab another 4 towels for the beach area. Well, the beach area is very small and does not accommodate all the people that are at the 3 resorts. I thought this was a small resort, however, the other 2 would come and take loungers and eat at Secrets Wild Orchid. The beach is rocky. The pool plastic glasses were rewashed by hand in dirty water. The music was played over and over the same tunes. The entertainment was held by the employees. I would have thought for the price this resort was for, the entertainment would have been professional but not. It wasn't what we expected for the price we paid. Someone in their room close to ours had a drome flying over everyone, near the pool and over the beach area. We mentioned it to the hotel and they said it was legit in Jamaica. If you google it, it is not unless of certain rules and regulations. I would rate it 3 stars at best.
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★★★★★
Private -
Verified Purchaser
Gorgeous Resort
The Secrets Wild Orchid was stunning, our swim up ocean view room was breath taking. The food & entertainment was fabulous and the ocean was crystal clear. Our Butlers Adia & Devon did an amazing job with helping arrange our dinners, to transportation & loungers at the beach everyday. Our rooms were cleaned everyday & frig stocked with drinks & snacks. We did have some noise from the pump house that kept us up at night & so we were moved to the room beside the one we had but the noise precited. Would definitely recommend this resort.
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★★★★★
Crista -
Verified Purchaser
We will be back!!!
We just got home 3 days ago and cannot wait to go back. My husband and I were there for our honeymoon and we couldn't have been more happy with our experience. In all honesty, we were a bit nervous to come to this resort because we read some reviews of unhappy customers and after about 24 hours at Secrets Wild Orchid, my husband and I were wondering what these unhappy customers have to complain about. The staff were so friendly and welcoming, the food was plentiful and delicious, the resort is absolutely gorgeous (I cried seeing that beautiful hillside view), the evening restaurant experience was very romantic....like I said...we will be back. Every day was living a dream. We did not do any excursions as we wanted to enjoy the resort in it's fullest and I'm glad we did. While the fitness gym is small, get there early to avoid a rush. We used the bikes and had so much fun lapping the resort over and over. The jerk chicken on the beach was an amazing daily highlight. The flavours were incredible. We went snorkeling off the shore as well. It did not take long to get drinks from the bar either as some folks have commented in past reviews. Be kind to the staff, use your manners and you will be served quickly. Even on the beach we had our drinks delivered in a timely fashion. I think it's helpful to remember there are other people on the resort ordering at the same time as you, so be realistic. I had the pleasure of spending my birthday in Jamaica and the staff at the Bordeaux restaurant sang to me and made it so special. Kimberly was our server and she made my birthday dinner a memorable experience! She is so friendly and "real" and people like that land with me and my husband. We went to the Bordeaux restaurant most nights and had the filet everytime. The scenery at that restaurant was our favourite with the outdoor candlelit dining and night view of the hillside. I found it very romantic. We did the Himatsu restaurant as well and Romaine was our entertainment there! It was very fun! Keneil served us at the poolside restaurant on Wild Orchid side. He had personality to boot! We enjoyed watching him slay serving tables and singing a tune while he did so. We had many wonderful conversations with Syan, Bryan, Dacosta, Alyssa and the workers who were cleaning up the shore at the beach. Everyone was so friendly and what we noticed was that they kept asking us how we were enjoying our experience. They were very interested in hearing our answers and connecting. It meant a lot to us have this personal touch from the staff. I cannot capture our level of happiness with this review even though I'm trying my hardest! Secrets Wild Orchid will have our hearts forever.
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★★★★★
Nycole87 -
Verified Purchaser
Amazing and breathtaking
We recently had the pleasure of experiencing an all-inclusive stay at Secrets Resorts in Montego Bay, Jamaica, and I can't say enough about the incredible time we had. This vacation was an absolute dream come true. From the moment we stepped onto the resort, we were greeted with warm smiles and exceptional hospitality. The level of service at Secrets Resorts is truly unparalleled. The staff is not only attentive and accommodating, but they go above and beyond to make you feel like a VIP. They always greeted my wife and I by name and were eager to fulfill any request, making us feel like royalty throughout our stay. The most remarkable highlight of our stay was the unparalleled interactions with Andre, Davion (Butler services) Ashtone, Floyd (Lifeguards) Matthew (Concierge) Macy (World cafe) Shanomar (Preferred club bartender). They ensured that our stay was nothing short of perfection. Their absence on their days off was noticeable. These exceptional individuals have ignited a desire for us to return, and we're already counting down to our next trip to Secrets in Montego Bay. While the resort and its amenities exceeded our wildest expectations, it is the personalities, dedication, and the personal experiences crafted by these individuals that guarantee our return to Secrets Montego Bay next year. Without their contributions, we would still return to Jamaica, but it is solely because of them that we've chosen Montego Bay and Secrets. I can't emphasize enough their willingness to create cherished memories for my wife and me, consistently going above and beyond to bring smiles to our faces, make us laugh, and ensure every need was attended to. They genuinely added that special, personalized touch that sets Secrets Resorts apart. The dinning experiences were incredible. Whether we were savoring delicious Jamaican jerk chicken, enjoying a romantic dinner by the beach, elegant French and Italian restaurants, or the absolutely wonderful journey we were taken on at the hibachi restaurant every meal was a culinary delight. The quality of the food and the presentation were top-notch. We were delighted with the fantastic, refreshing tropical drink options available at all the bars we visited throughout the resort. Whether it was the preferred bar just outside our room or the beach bars scattered across the resort, the drinks and the bartenders consistently delivered an amazing experience. We enjoyed browsing through the various shops, discovering souvenirs to hang on our walls, clothes to wear, and key chains to use. We particularly relished the vendors who appeared on our last day, offering us the chance to explore authentic Jamaican art and converse with the artists who crafted the diverse range of goods. The entertainment at Secrets Resorts was fantastic as well. Each evening brought a new show or event, from live music to themed parties. We especially enjoyed the vibrant reggae nights, which allowed us to immerse ourselves in the local culture. We treated ourselves to a revitalizing couples massage, and in the tranquil ambiance of the spa, we felt all our stress melt away. The hydro circuit, in particular, was incredibly refreshing, taking us through the soothing steam room, the comforting dry heat of the sauna, the relaxing jets, and the invigorating cold plunge tank. The accommodations at Secrets Resorts are nothing short of luxurious. Our room was spacious, beautifully appointed, and featured a stunning view of the ocean. The attention to detail in the room's design and amenities, including a comfortable bed, well-stocked minibar, and the beautiful ocean bay views from our breath taking swim out made it a haven of relaxation. The nightly turn down service added an extra touch of class and made us feel truly pampered.
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★★★★★
Lace -
Verified Purchaser
Amazing time at this resort
This resort was amazing. The food was great, the rooms were nice and clean, and the staff was fantastic! We went to this resort for our honeymoon and it offered great entertainment, relaxing atmosphere, and very romantic. We would definitely revisit. booking with Kevin was a breeze and we are so that he helped us out with this decision.
★★★★★
Kiki -
Verified Purchaser
Amazing Resort
Love, Love, Loved our vacation there! Staff were Amazing!! Food phenomenal!! Beach Gorgeous! Would highly recommend. Also would highly recommend Toya's Majestic Tours, she was an amazing tour guide. She gave us a private session at a reasonable price and saw the amazing blue hole waterfalls and the views by Montego Bay. View her insta at toyamajestictours_ or contact her # 876-574-6190
★★★★
Private -
Verified Purchaser
Enjoyable resort
The hotel was lovely and the outdoor spaces wonderful. Staff were friendly! Lots of hand sanitizer available! A special thank you to Monique from trip central who was very helpful!! We’d go to her again for help in planning our next trip !
★★★★★
Caleb -
Verified Purchaser
Amazing Christmas Vacation
Our stay at Secrets Wild Orchid was amazing. Great amenities, rooms, food, drinks, and most important - staff!!! We stayed in the preferred club, and it was worth the upgrade if you like it a little quiet. Hats off to Matthieu at the Preferred Club for kicking off our days with his positive energy and input on things to do around the resort, didn't have to look at the info board once after talking with him. Rican at the Pool Bar was hands down the best bartender I have ever come across, his upbeat attitude was infectious, not to mention he made a damn good drink, no matter what you thru at him. Oh, and can't forget about the Jerk Chicken cart - his visits mid afternoon and midnight were highly sought after during our stay. Will definitely be heading back to SWO within the next couple years after we check a few more destinations off our list.
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★★★★★
Brad -
Verified Purchaser
Great experience
My wife and I loved the resort we had a wonderful time and everyone was really helpful at the resort. The food was great and drinks of course were awesome. The one thing we really liked is how close everything was we didn't have to do a ton of walking to get to any restaurant or bars.i highly reccomend this resort to anyone who is planning on going to Jamaica. The beach was also awesome nice white sand and water was beautiful. Thanks again for the help when I was trying to decide where to go. I would definitely go back.
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★★★★
Private -
Verified Purchaser
Very nice resort
Very clean....great staff....our oceanview room was worth the extra money.....food was good but not exceptional....pinot grigio was hard to find at most of the resort bars. The entertainment had great variety and well done.
★★★
Resort Snob -
Verified Purchaser
Nice but not a 4.5 resort!
If you like a beach MoBay is not the place to go. These beaches tend to be man made due to the northern exposure to the winds. I had heard really nice things about the secrets resorts but I wasn't overly impressed with this one. I guess that what happens when you have traveled a fair amount around the Caribbean and have experienced all sorts of high end "all inclusive" resorts. If you get a last minute deal like we did go for it but had we paid some of the prices we saw online I would not have been happy.
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★★★★★
Claire -
Verified Purchaser
Simply amazing
This resort really has it all , we stayed in the referred section which gave us access to st James and breathless so we got some quiet time and then when we wanted more action we went over to breathless , excellent beach , great food , amazing jerk chicken and the workers are there for anything u may need
★★★
Kevin Zuber -
Verified Purchaser
Disappointed
The hotel and grounds were fine. Room was very nice. Minus the extremely dark elevators. Service across the entire hotel was horrible. Including daily stocking of room fridge. There’s confusion with regard to tips. Site says gratuity included and as such not budgeted for. However, tipping is allowed and service goes from bad to horrible if your not tipping. Food was nothing special especially at the beach (seaside grill). Best meal was our romantic dinner on the beach. With all that said I will say that my wife and I had a very calm and relaxing vacation in Jamaica. After all we were in Jamaica and in the sun. I love Jamaica and usually love the people of Jamaica. I can tell you that the shuttle ride back to the airport was full of very unsatisfied customers. A few of which said they plan to never return to Jamaica at all. Never mind a secrets resort. Not good.
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★★★★
Private -
Verified Purchaser
Wonderful Holiday in Paradise
This is the 12th time to this resort since 2012. It is about 15 to 20 minutes from the airport. We only travel for 3 nights so every minute counts in Jamaica. We had hoped for a room update for being repeat guests but the resort was booked. We stayed at the Wild Orchid Preferred Club. Our room was on the top (4th) floor. This time Breathless was open. We were concerned that this might impact the busyness but it actually worked to our benefit. Since we were preferred guests we had access the Breathless. The rooftop sunsets, and beautifully appointed grounds were like we were staying at two resorts for the price of one. Our meals were excellent for breakfast and lunch. Unfortunately we had a few disappointing meals at Bordeaux which is our favourite French restaurant. The staff at Secrets and Breathless are exceptional. The weather was perfect! We could not have asked for better weather. This time we paid for the VIP package at the MBJ airport. Don't think this was worth the money. We can't wait for trip 13.
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★★★★★
Private -
Verified Purchaser
Great couples resort
Clean rooms/buildings and manicured grounds. Very good food and respectful/friendly staff. asian and french restaurants were our favorites. Snorkeling to the reef was a fun and free activity. lots of jelly fish this time of year which kept most people out of the water.
★★★★★
Mary RFR -
Verified Purchaser
Perfect for Couples
The location of this resort is amazing!! Beautiful warm waters and relaxing good quality loungers. Pool was just the right depth and temperature also. Most of the staff were amazing and very courteous!! Special shout out to Christopher in the lobby bar. He was able to take care of serving at the bar, taking orders at tables and clearing up tables all with a smile!! Also Paul at the Oceana at lunch times. So friendly and helpful!! We will go back!!
★★★★★
Private -
Verified Purchaser
Triple amazing Resort!!
Our time at Secrets Wild Orchid was breathtaking. I cried when we got onto the airport shuttle! Every single thing I would rank as excellent. Food, room, view, housekeeping, friendliness of staff, day activities, the beach, the cafes on site, wow. Can't say how wonderful it all was. I now trust trip central and your rankings. There is no other website I've seen that creates rankings with as much clarity as you do. And just to be sure, I checked how my last hotel had been ranked and thought it was bang-on with my experience there. Next we are headed for Mexico and I will book through you.
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★★★★★
Ali & Randy -
Verified Purchaser
Amazing view and staff
From the moment we got off the bus we were treated like royalty. Matthew was there to greet us. Immediately we felt at home. And that's how they greet you. "Welcome home". We stayed in room 1320 from May 16 - May 26 and we didn't want to leave! The food at every restaurant was good to excellent. Room service food was not very good. That was our only real complaint. But every single person was over the top friendly. Anything you wanted, if they could provide it they would. Matthew would hold the door for us, going to and from the beach and gave a fist pump every time. Always with a smile. Everyone smiles. And everyone seems so happy. I don't know if that's just a show for us or if they truly are that happy. But they sure had us fooled if they weren't. Singing dancing and laughing. Absolutely unbelievable experience all around. And the majority of that was because of the staff!! They should really be recognized for their customer service. Beyond anything I've experienced. My advice would be to shop outside of the resort for souvenirs. Too expensive!! I would recommend this resort to anyone.
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★★★★
Aruna -
Verified Purchaser
Good resort. .
beaches very nice. clean place and good accommodation. Friendly staff. food was good, but we feel that they could improve with extra choices of the dishes. Also, the wine served was only from Chile and we expected a choice of wine, for e.g. California wines.
★★★★★
Private -
Verified Purchaser
First Class Resort!
This resort is exceptionally clean and very well managed. Rooms are luxurious, the several restaurants offer an amazing array of food. The bars are lively, all the staff are friendly, polite and very helpful. The beaches and pools are amazing, spotlessly clean and very well staffed...no waiting around for a cocktail here! I have only positive, 100% complimentary opinions of the whole resort. I felt truly pampered! I'll be back in the Fall!
★★★★★
Paco -
Verified Purchaser
Best resort ive been to
if there was such a thing as a perfect resort for couples...this is definitely it...will absolutely return!! staff was fantastic and always there...drinks were great..food fantastic...no night buffets except for lobster saturday night... all the restaurants were top notch...rooms were great...room service was fast
★★★★★
Private -
Verified Purchaser
Fantastic Vacation in celebration of our upcoming 50th wedding anniversary
From the minute we arrived at the resort, we were catered to. Our room was extraordinary. The ocean was literally about 40 feet from the steps below our room. We found the staff to be helpful in all things. If we asked directions to a restaurant, they wouldn't just give directions they would actually walk us there. The hotel itself was beautiful and extremely clean. We did have an issue with the bed: it was too soft and not what we are used to. I suppose everything can't be perfect. But it was very close in our eyes. The food was some of the best we have ever had
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★★★★★
Joey -
Verified Purchaser
Secerts wild Orchid
We think the hotel was great and the food was even better. The beach was a little small and when they finish the third building this could make the beach very crowded. The people there were the very best.
★★★★★
Private -
Verified Purchaser
Better than ever!
This was our 11th trip to this resort since 2012. We were there 9 weeks ago. Even in that short time we could see positive changes being made. The resort looks as beautiful as the first day we did a site inspection at it. The room was what we paid for. Too many travelers to get an upgrade. The food was amazing. Every meal was delicious. Went to the French restaurant, Bordeaux for the 3 nights we were there. The hotel staff staff and management are attentive and everyone goes out of their way to ensure you are happy. We can only stay for 3 nights because of commitments at home but it is paradise. We have been to Jamaica over 30 times and is is the only resort we want to stay at. This resort is fantastic and we can't wait for trip 12th but it always has to be at the Wild Orchid Preferred Club. WestJet is the only airline we fly with.
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★★★★★
Martha -
Verified Purchaser
Absolutely Perfect!
My husband and I stayed at this amazing resort, WO side PC from October 28- November 4th. This resort is nothing short of absolutely perfect. From the time we arrived, until we left we were treated like absolute royalty. We had a Butler, his name was Miguel (sp?) Our wish was literally his command. He was so very professional, intelligent, respectful, very hard working young Man, with the upmost potential to be the very best in his field. He was always there when we needed him, and he genuinely seemed like he really enjoys his job. He was so happy and joyful it radiated off of him. Right down to everytime he seen us, the genuine excitement on his face, was honestly what felt most like "HOME" That's what this resort prides itself on, they welcome you "home" the minute you walk in that door. The restaurants were amazing, the service would put others to shame, that's how good they are! At this resort, you will feel like you are home, with one giant happy, family, waiting to make your stay the very best. The cleaning staff was efficient, and again, HAPPY!!! Leo, our beach/pool server on WO side PC, blew us away with his personality, attention to detail, and over all, all around, is a huge asset to this resort. Miguel is as well. Those two are quite the team on WO side. The entertainment was exciting, new, and had some of the most amazing performers I have seen to date. I wish I knew all of their names! Kudos to all the entertainment staff :) Coco Cafe, has some of the most delicious hot beverages on their menu. The service is top notch (the beautiful pregnant woman, and short haired woman that has only worked there 4 weeks) Both of them we seen regularly, and both paid attention to detail, was very pleasant, clean, and efficient. The room service was always tasty, AND hot. This resort honestly proves there really is no limit to what they will do to make it your BEST vacation. I travel quite frequently, and have chosen this resort twice. Once for 8 days, another for 10. Within 3 years. This is one of our very favourite resorts, and we will be going back "Home" within the year. I would like to thank everyone at this resort, that works so hard to provide us with the ultimate vacation. You ARE what is right in the Hotel/Management industry!! Thank you, we will see you again soon!!!
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★★★
Marcus -
Verified Purchaser
Used to be a great resort
This was our 2nd visit and quite a change from the 1st. On arrival no champagne and cool towel as previously. Once in the room no bath robes and finally got them after day three. During the stay only got maid service three times and sheets changed only twice during the stay. The food was good however we heard many people say in the French restaurant the duck leg was a chicken leg so a lot of unhappy people. The service in the restaurants wasn't as good as before. My wife on two occasions asked are you having a bad day to the waiters of which both replied "yes it's our day off tomorrow and today is taking forever. Lastly drink service at the beach was slower than 1st visit with having to get up quite a few times to get ourselves drinks. We were going to go back to this resort however the last visit has changed our minds and will look some where else. Oh and scaffolding on the main preferred building with work being done, why can't they just shut resorts down for two weeks for maintenance.
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★★★★★
Michel 2014 -
Verified Purchaser
Great resort
Beautifully maintained resort overlooking the ocean in a secluded area service constantly accompanied with a smile Food is excellent and the choices are unending. Since our arrival we were expected by a representative and a private car took us to the resort Cold water is always available on the beach as well as fresh towels and a cart serving jerk chicken appeared on the beach at noon We had an ocean view suite on the 4 th floor which was spotless and serviced twice daily
★★★★★
KTJ7 -
Verified Purchaser
Beautiful Holiday
The resort was immaculate. Service was warm and friendly. Staff were exceedingly helpful. Facilities were great. Food was consistently excellent. Entertainment was fun and very talented. Love the piano bar!
★★★★
CathyF -
Verified Purchaser
Overall very good
Would recommend this resort. The Food, rooms and grounds are all very good. Entertainment is excellent. it is a more economical trip than Sandals and the atmosphere is more lively. If you are looking for a couples getaway you would likely prefer Sandals. Groups would feel very comfortable here.
★★★★★
Mkwalker2014 -
Verified Purchaser
Best relaxing honeymoon ever!
From the moment, my husband and I arrived, you could tell that this was going to be a great trip. This was the first time my husband experienced an all inclusive and I know that he was not at all disappointed. We booked a room in the Preferred Club, which I truly believe was worth every penny. If your looking for a relaxed environment, away from all the noise, this is the place to stay. We were checked in by a lovely lady, who I can't quite remember her name, but she was great and very helpful. We noticed after checking-in that our travel agency had forgotten to mention that we were there for our honeymoon. A quick call to her, i.e. front desk, and everything was worked out, without any question. They truly make you feel at home and without a doubt want you to return. The Honeymoon package was a great touch, we got a plate of fruits, cheeses and crackers, as well as a bottle of wine. We also got a bottle of Jamaican rum as a gift, which was a nice touch. ROOM: Our room was a perfect size for two people. The bed was so comfortable that we are in process of buying a new bed, it was just that great. Our view from our room was just phenomenal. We were located on the 3rd floor and we couldn't have asked for better. Our patio faced the ocean and our front door face the entertainment stage. We thought this would be an issue but the shows would always end early enough that the noise was never an issue. We had a soaking tub on our terrace. We found this great, especially on the nights where it was humid and we didn't want to stay in our room. We enjoyed the double sink and the jetted tub. Also, a great feature of the room was the three bottles of alcohol they provide you. Without a doubt a great feature, if you don't like going out of your room. We definitely enjoyed this feature, when we wanted to be alone and in our room. We enjoyed the free wi-fi, when it was working properly. They have an app, that they tell you to download, which allows you to make free phone calls to Canada and the U.S. This was great to have, since we could call to check on our pets. We were also in the process of purchasing a home, so it allowed us to stay in touch with important people during that time. The app has tons of other great things, such as telling you the activities going on and the capability of calling anyone on the resort, such as room service, concierge, front desk, spa, etc. The room was clean and well taken care throughout our entire stay. Our maid Yvette did a great job. We were never disappointed. Kayan, our minibar attendant always made sure we had everything we needed. All our requests were made without any question and always with a smile. She even left us a note one day, thanking us for tipping her and wishing us a great day. I've been to two other all inclusive and have never had this happen. Even our turn down maid, Miclaalia was nice and always ready to help us, if we needed anything. DINING: One of the best part about staying in the preferred club is you are closest to all of the restaurants, so you don't have to walk as far. The food there is really great. The options they offer are phenomenal. There is French (Bordeaux), Italian (Portofino), Mexican (El Patio), Jamaican (Blue Mountain), Asian (Himitsu), Steakhouse (Seaside Grill) and a seafood only restaurant (Oceana). We tried, the French (Bordeaux), Italian (Portofino), Mexican (El Patio), Jamaican (Blue Mountain) and Asian (Himitsu) restaurants. My husband is not a fan of seafood, so we didn't get a chance to try out Oceana and we didn't make it to the Seaside Grill, even though we are huge steak eaters. Each restaurant we went to, we enjoyed, but without a doubt, the BEST restaurant would be Himitsu. We went twice in a row because the food was just SO Amazing. Our servers, Latoya and Sylvia, were both extremely helpful and just stood out. We enjoyed the environment and their service. The buffet (World Cafe) was never disappointing, they had lots of selection and the food was good. They made fresh omelets at breakfast for you, and lunch they would make fresh pasta dishes. We never went there for dinner but I can only imagine what they were capable. We stopped at the Barefoot Grill on the beach and had their Jamaican patties, they offered Chicken and Beef, it was just delicious, not too spicy which I LOVED. They offered lots of other snacks, which looked delicious. The one place you need to stop, is Coco Café, the cold coffees they make are just so good, you get addicted and go every day. They offer alcoholic drinks as well and their "Secret" iced coffee was a huge hit for us and many other guests. We also indulged in Room Service a few times for lunch. The food was so good. Their fries are just amazing. I was so shocked at how big the serving size was. I barely ever finished my meals, cause there was just so much food. My favorite would be the club sandwich, so delicious. PREFERRED SERVICE: Being a preferred club guest, was definitely a bonus. We had our own lounge where we could play board games, had breakfast, lunch or dinner. They always had great options of food out, even if it was just for a snack. The bar in the lounge was open all the time, so they could fix you up anything at any time of the day. The service was great. We had our own pool and beach, which included bar service at the beach. Kerry-Ann, was without a doubt the best beach waitress we dealt with. She always had a smile and remembered who you were and what you ordered. One morning, we arrived later than usual, as we decided to sleep-in. She made a joke about us being late and then my husband decided to change his drink and she questioned him. It was the funniest thing, she was like "Oh, your not having a Bob Marlie this morning?". We had such a laugh that he ended just having his usual. The service she offered was great. BAR SERVICE: We can't talk much about the bar services as we only attended one bar frequently. There is several bars throughout the resort and honestly if they are as good as the Barracuda bar we attended every day, you would never be disappointed. During the day, we would have Karen and at night we would have Ernel. They both made our trip, memorable. Most people would say staying at the bar seated for long periods is boring, but with Karen and Ernel, it would just plain old FUN. They were just great people and always having fun with you. They knew what you drank and even before you would have the chance to ask for another, they would have it ready for you. Without a doubt the BEST bartenders we had. We would go back just to see them. GROUNDS & ACTIVITIES: The resort itself is just beautiful. It's well taken care of at all times. They even seem happy to be doing it, no matter what it is. We walked from one end of the resort to the other and its breathtaking. They offer so much for everyone. We played Basketball one day, which was good fun, we promised to go back but there is just so much to do. They have hammocks through the resort, we definitely enjoyed those. The beach was extremely well taken care of. There is lots of activities offered at this resort. We didn't partake in anything as we weren't there for that, but if we return we want to go as a group and we will definitely participate in the many activities they offer. To name a few, they had horseshoe, bocce ball, volleyball on the beach and in the water, and so much more. RECOMMENDATION: When going to Jamaica, we recommend the MOBAY lounge. Especially for the way home, its a great touch. It gives you comfort, food and drinks while waiting for the plane. We enjoyed this, as it gave us the opportunity to eat before getting on the plane which was almost 4 hours. It was also nice having a last drink to end the trip at the airport. The free wi-fi was nice as well. The food was great, lots of selection, soup, sandwiches, deserts, sushi, salads, jamaican patties, etc. It was all delicious. To Sum it up, we had an AMAZING trip and would recommend Secrets Wild Orchid to everyone. It was a great experience and even though we did stay in the preferred club area, we believe that you would have just as an amazing trip staying on the regular side.
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★★★★★
Sandra and Vince -
Verified Purchaser
Amazing Return Visit
One of the top two Five-Star hotels we have stayed at....and we have stayed at many. Rooms, Dining, Grounds were exceptional........The staff at this resort go above and beyond.....they are most definitely an asset to the establishment., Loved the fact that every meal could be outside overlooking the water. Loved every moment.
★★★★★
Newf -
Verified Purchaser
Awesome Resort
Beautiful room. Fantastic service. Beautiful beach. Food and restaurants were amazing. Would go back in a heart beat! We will compare all other resorts to this one now...and so far nothing comes close! Added touch of barrels of ice with bottles of water and the mobile jerk chicken barbecues....wonderful!
★★★★★
Ladybug19 -
Verified Purchaser
Memorable stay!!!
we had an incredible wk at wild orchid and are excited about going back next year! The hotel staff went above and beyond to ensure we enjoyed our stay!! The resort is a true reflection of being in paradise!!!!
★★★★★
KULJEET GILL -
Verified Purchaser
AMAZING
Very neat and clean, breath taking view of the ocean, awesome staff, delicious food. Excellent fore vegetarians. Love everything about it. Will go again and again. If you think you deserve the best then go there.
★★★★★
STraveller -
Verified Purchaser
Incredible resort!
Went here for our honeymoon- loved the resort. The beach and surroundings are incredible. The service is excellent. The food is delicious and tons of choice! Lots of space to walk around. Great entertainment. No complaints! Only problem is that the resort is a bit pricey, but I understand why- because it really is excellent.
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