My family and I just returned from a week in paradise at the Alexandra Resort, and we cannot stop raving about the incredible team that works there. While the location on Grace Bay Beach is absolutely picture-perfect, it was the people who truly made our vacation special. A huge shout-out goes to Sharon and the other cleaning and housekeeping staff. We stayed in a spacious suite, and it was spotless every single day. We really appreciated how they diligently kept our refrigerator stocked with sodas and water, which was perfect for relaxing on the balcony . The dining and serving staff Judyann, Sudion, Sonise, Yanique, Cherline, kept us happy and full throughout our trip. At the breakfast buffet, the omelet station was delicious, and the team there was so attentive . We also loved grabbing lunch at Irie Bites; a special thank you to Judyann, who was super nice and made the food taste even better . For a unique treat, we have to mention Sylvia at the jerk truck—her jerk chicken and rice was amazing; I ate it every single day ! Another standout was Bruno at the smoothie bar, who became our favorite stop every morning . Of course, you can't have a great vacation without great drinks, and the bartenders kept the fun going. Keisha at the bar was fantastic and served up some great drinks; she mixes delicious cocktails and provides super friendly service. Even the management went above and beyond. From the groundskeepers to the restaurant hosts, big shout out to Mufasa as well, every single worker we encountered was courteous, helpful, and genuinely kind . If you are looking for a beautiful resort with a team that truly cares about their guests, look no further than the Alexandra. We can't wait to come back

Nice resort. Great service and polite staff. Amazing beach, nice pool. Very nice food (quality and variety). Good entertainment. Two things I didn’t like. We asked for (and paid for) a beach view room. Our room Was on the ground floor where we could hardly see the beach. Make sure you ask for a higher floor. The other problem was the reservation system for the restaurants. You cannot make reservations the day before. It has to be done the day of. I tried to do it very early in the morning but all restaurants were booked (except the buffet). People had to stay up until midnight to book for the next day. This has to change.

Small very well kept resort. We booked a suite. Well worth it. Great atmosphere Excellent food, always felt welcomed wherever we went. LOVED the sandy beach.. Turquoise water, unbelievable!! The best I’ve ever encountered!!

Loved everything about this hotel! GORGEOUS turquoise water, white sand, immaculately kept grounds, very friendly, enthusiastic and caring staff. Room always clean and well stocked. Impressed with hotel security on very 1st night when my daughter made a phone call just steps from resort on their lighted beach and security followed her to make sure she was safe. We paid for pool view and were so lucky to see the pool and part of the ocean too! Highly suggest asking for "top floor facing ocean". Only negative was we asked for “adjoining” rooms so our 2 daughters could be beside us and they put them in a different building. After talking to front desk a few times, 24 hours later they were beside us. Loved the cool golf carts with friendly staff that took us to our room and front office! Had the hardest time leaving the resort/ ocean and would go back in a heartbeat!

Resort: needs TLC. The rooms are good but a little tired. Most of the wood decking around the resort needs to be replaced. The beach side dining deck needs a proper canopy for shade. Beach: beautiful but very crowded with families. Food: Is uneven. Really liked the sushi restaurant. Loved the Tuna at Black Rock but the beef filet was tough. The Fish Deck was good. Bar: Good liquor brands and good mixed drinks but the bar itself is shabby and crowded next to the Pizza hut. Blue Haven: has a much better restaurant for dinner and a much nicer bar. Also, the resort building is much nicer but no beach. Shuttle was handy.

The rooms were very clean and nice, I thought they looked like they had been freshly updated. Fridge was stocked daily with water, pop and beer. Balconies are private. Coffee in the room is good and convenient if you are an early riser. It was disappointing that the coffee at the 24 hr station was not fresh in the early morning. That was my biggest complaint, I would expect fresh coffee here before the breakfast place is open. There wasn’t much issue finding a chair at beach or pool, despite the rude people who towel their chairs and then disappear for hours. Food was OK, maybe some issues due to Covid. Only small portion of BK was buffet, all other meals a la cart. Make sure you check out the jerk chicken hut on beach, very good lunch options. Pizza place good too. Beach awesome can walk for hours on it.

My 2 adult sons (20s) and I enjoyed a relaxing week at the Alexandra. We had an ocean front condo style accommodation and the balcony view was fabulous. Room was cleaned stocked with drinks daily. Food and drinks at the restaurants were great. Staff were friendly but I would not describe them enthusiastic which was fine with me. Sister resorts were both wonderful for different amenities. For example, the Beach house beach side grill was excellent as are the beach chairs and beach service. Blue Haven has a unique pool overlooking the beach and has a great Italian restaurant. Alexandra has nightly entertainment be it sometimes low key. No problem getting a lounge chair with umbrella at pool or beach. I think the entertainment staff could have done a better job at involving folks in the volleyball or other events, i.e., ensure you check in with guests especially if you are not sticking to the schedule. Activities are pretty limited. Maybe some salsa or line dancing or ? Arrangement for activities around Turks and Caicos limited...you will need to organize mostly yourself unless you buy one of the few excursions available there. Overall very relaxing and nice resort with great complementary sisters.

This resort - Alexandra - is the largest from its sister resorts - Blue Haven and Beach House. The food is great at all three resorts. ESP the dinner menu. The staff, particularly Milton and Jessica, are friendly and takes good care of their guest. Also the staff at the beach rental shack are super fun and make it easy to use the free rentals of the sail boats, paddle boards and kayaks. The room we stayed at was pretty basic but Nadine ensured it was always clean! Overall 4/5 rating :)

The Alexandra is a great place to stay in Provo. Most of the staff we met were very friendly and attentive to our needs. The grounds were green and lush, and they are working on to further improve them. The pool area was good, and the location of the resort on Grace Bay is well situated. The room we stayed on had a great view of the ocean & pool garden area. We also appreciated having the mini kitchenette & washer-dryer in our room.

Mango Reef is a great restaurant on site and has probably the best value dinners on the beach Also lots of other fine restaurants within a 10 minute walk along the beach. The beach is fabulous for swimming and the staff are incredibly friendly.