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Sandals Jamaica Dunn's River Resort
Located in Ocho Rios, Sandals Jamaica Dunn's River is a five-star, adult-only property complete with everything one could ask for in a Caribbean vacation. With spectacular service, gorgeous beaches, and all-inclusive meal plan, The Sandals Jamaica Dunn's River Resort offers modern luxury set against tropical Jamaican beauty. With accommodations ranging from guestrooms to suites, each is spacious and elegant. The two pools and white-sand beach comprise part of this stunning landscape. With flawless weather and numerous opportunities to relax along azure waters, you are sure to enjoy your vacation in the sun.
Enjoy a bite to eat at the beach grill, buffet, Italian restaurant, gourmet restaurant, pizzeria, or Japanese restaurant. The six bars located throughout the resort are always serving up refreshing drinks and are a gathering place for guests to socialize. When the sun goes down, the jazz bar by the pool is the place to enjoy great music and good company while the swim-up bar is popular during the day. Spend your days enjoying the activities arranged for you at Sandals Jamaica Dunn's River. Play a game of tennis or volleyball or join in the aerobics class. Non-motorized water sports such as kayaking and sailing are available for a fun-filled water adventure. A fitness center and spa are also on-site. Aside from these recreational activities, there are attractions nearby. The Sandals Jamaica Dunn's River is close to Dunn’s River Falls, Dolphin Cove, Margaritaville Ocho Rios, and golf clubs.
At this relaxing oasis, you’ll experience welcoming hospitality, picture-perfect scenery, and a fantastic vacation with the ones you love. For more information about this and other Jamaica vacations, call 1-800-665-4981 to speak with our helpful travel agents.
| City Text | Ocho Rios |
|---|---|
| Transit Time | 90 |
| Transit Distance | 89 |
| Number Of Rooms | 260 |
| Number Of Pools | 7 |
| Golf | On_site |
| Beach Front | On The Beach |
| Year Built | 1957 |
| Minimum Age | 18 |
| International Bar | Yes |
| Swim-up Bar | 1 |
| Spa | YES |
| Weddings | Yes |
|---|---|
| Fitness Room | Yes |
| High Low Rise | Lowrise |
| Star Rating (optional) | 4.5 |
| Address 1 | Mammee Bay |
| Address 2 | Ocho Rios |
| Region | Montego Bay |
| Country | Jamaica |
| Phone Number | +1 876 972 7400 |
| Latitude | 18.429813 |
| Longitude | -77.164557 |
★★★★★
Private -
Verified Purchaser
Fantastic
I’ll keep it short and sweet! All I can say is from day one to booking our trip , everything has been amazing , my first trip on top of that , couldn’t of asked for better service , everyone at the resort was amazing to work with and always greeting you with a beautiful SMILE !! :)!
★★★★★
Private -
Verified Purchaser
Best Time EVER!!!
We were fortunate enough to spend 10 days at Jewel Dunn's River Resort. We loved everything about it! The food was good, the hotel was very clean, the staff were so incredibly friendly, the drinks were cold and it was close to some fun attractions. But, the best part was the incredible views this resort offers (ocean on one side and mountains on the other)! We enjoyed a couples massage and the massage therapists were amazing!!! Wish we could go every week! We were very glad we stayed for 10 days and are ready to go back now! We will certainly be back! Thank you to everyone at Jewel Dunn's for making our first trip to Jamaica one we will never forget and thank you to our travel agent for recommending this wonderful place!
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★★★★★
Timmmy -
Verified Purchaser
Great Resort!
The staff were amazing. Service was second to none and food was delicious. Grounds were clean and the pools were lovely. Ocean was do warm. We would definitely recommend this resort. Weather was perfect.
★★★★
Private -
Verified Purchaser
Great resort. Great food
Everything was very clean and well kept. Staff were excellent. Food was great and it was very relaxing. Very quiet resort which and relaxing pace. All staff spoke great English and were very helpful. No pushy people trying to sell you stuff either.
★★★★★
Drea -
Verified Purchaser
Awesome as Usual
Just returned home from the Jewel Dunns River and didn’t want to leave. Everything about this place is great. The staff are amazing! The food is delicious. The pools, hot tubs, beach - divine. The entertainment staff and bar staff really make your day. Kudos to the management and concierge for doing all that they do.
★★★★★
Cris -
Verified Purchaser
Great experience!
All in all i must say that this was a very beautiful hotel. The hotel itself, the rooms, pool and grounds are kept in amazing shape. Very clean. Food was awesome! I ate my heart out at every meal - and i'm mainly talking about the buffet ! There were 3 Ã la carte restaurants but we only got to try the Italien one (our own fault). It was some of the best ravioli I've had. Loved the staff, they treat you like family. Overall my only complaint would be the lack of entertainment. I would have liked some more ambiance (lack of music throughout the day). Definitely recommended for a relaxing trip.
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★★★★★
Bald Spock -
Verified Purchaser
2nd Anniversary Vacation Jewel Dunn's River Resort Sept.2019
2nd Anniversary Vacation Sept.2019 Some things change some do not. New staff and previous staff. We arrived late due to Airplane delay of 4 hours, this time around took private transfer 1hr15min well worth it !! Greeted with cold towel and cold drink. Check-in was fast , our room was ready. Went to buffet resto Coral Reef While getting our food Met Cheekee from the Entertainment crew he recognized me from last year greeted me and asked if he could sit with us for dinner on his on time amazing that he remembered us from a year ago!! sat with my wife and I . You get a activity bulletin everyday check it for events and Restaurant hours. Jade Samurai resto is the only one you have to make reservations for .Jade was not as good as last year the chef did not interact with the guests just cooked the food and handed out the food no show ,Maybe the chef was having a bad day. the food was good and big portions. All other restos are good. Pools are great. Beach is awesome, clean sand, no seaweed clear water. Events: Honeymoon Anniversary cocktail, Jamaican street dance , Managers cocktail reception, Hermit Crab Races , Beach party, Dinning under the Stars, Beach Dinner and dancing, Karee Okee night , Bling disco every night. All staff are friendly greeting you with a smile, Wagwon, from the heart !!! Special mention to Entertainment crew was fabulous (,Cheeke, Jason, Monique, KeeKee, Brains ) do an incredible job setting up events at pool ,beach , court jester. full of energy dancing, and getting people involved, making people Laugh and have fun, they deserve a raise !!! Mr. O Neil Entertainment Manager Thanks for getting me up to dance for my wife cause I could not sing for her the night before Bartenders: Garnet, Jamar, Ulton Thanks for your great service !!! I hope they will all be there when we return !!! Did one Excursion Climbing Dunns River Falls Better vacation Than last year . Thanks to Marnie Savic for her help in booking this vacation for us!! We will be using Trip central again and of course Marnie.
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★★★★
Private -
Verified Purchaser
Great resort
Grounds were consistently clean every day of the stay. The maids also did a very good job in the room when asked. Food was superb! Plenty of options as well besides the buffet. Also had many events going on throughout the day if you wished to participate. Awesome!
★
Private -
Verified Purchaser
Disappointing service
Staff were miserable, if not miserable, then bored with their job. We rarely tipped. Housekeeping was minimal and the few times we asked for something it took 1-2 hours to have the item restocked. Towels looked as though they were thrown on the towel rack and we did not receive daily housekeeping. 3 days went by and we finally requested housekeeping-they eventually came. The food was basic, nothing glamorous or a reason to return. It is too bad the the restaurants all took their turns to close. They should be open for all meals to give more of a variety to customers. The beach was very small. The chairs at the beach were too crowded, no privacy or space. The only impressive aspect of the resort was the spa. The staff were friendly, knowledgeable and were effective in the treatments. We were so impressed we went twice! We wished the entire resort was the same. I did appreciate that we could take food from the restaurant to the pool or to our rooms because we have been to other resorts where we were not allowed to do that. Many areas for below we gave poor rating due to the fact that Jamaica is anti-gay and we are a married lesbian couple. We will NOT be returning to Jamaica.
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★★★★
Dorita -
Verified Purchaser
Great Service, ok food
This hotel is located in Ocho rios, first thing you need to know is that is 2 hours away from the airport so my first recommendation will be, leave on a weekday, airport isn't as busy and you get faster to the hotel. The hotel is pretty, and big enough. Have 1 buffet restaurant and 3 special ones. You only need to make reservation for the Japanese restaurant and you can do it the first night you arrived. The others restaurants are big enough and you can get it in no problem. The Platinum restaurant only allows dressy clothes, long leave shirt and dress shoes for men and women can were a nice cocktail dress. The food in all of those restaurants are very good, very tasty and full of flavour. But what is absolutely amazing is the service. EVERYBODY is friendly, respectful, no one push you to do anything you don't want (like participate on the hotel activities). This is the most valuable thing this hotel have. I will recommend a couples massage, we had one and it was fantastic. The beach is very pretty, like any other Caribbean beach. P.s if you go to the Italian restaurant ask for the lamb chops, best thing ever!!
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★★★★
Private -
Verified Purchaser
Liked but didn’t love
I just came back from a 7 night trip to the jewel Dunn’s river resort and spa. The food was great and the spa was incredible. If you plan on booking a trip here you absolutely need to visit the spa. Upon arrival we were greeted with a drink called the Jamaican Gem, that became my drink of the week! This is not a party resort, but if you’re looking to relax on a quieter resort this is the place. The pool wasn’t the cleanest but we did go on a very windy week so there was a lot of sand, leaves and flowers in the pool. The entertainment was good but there were only 5 entertainers, I would have liked to have more of them. The bartenders were great and always had new recommendations for us which was nice. Our sandals were stolen at the pool so I guess it’s not a great idea to leave anything unattended. Locals looking to sell products are allowed right on the resort so you will feel pressure to buy something. There are also locals right at the fence line whistling and yelling to try to get you attention, we didn’t love that.
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★★★★★
Private -
Verified Purchaser
Fantastic Resort
We could not be happier with our stay. We read the mixed reviews and we’re a little bit skeptical going in. This resort exceeded our expectations. The service was top notch, food/drinks were great, and property was meticulously maintained. We would strongly recommend this resort to anyone, and will 100% return.
★★★★★
Private -
Verified Purchaser
Great smaller scale resort!
Overall great experience, everything was well maintained and the food was delicious although sometimes a bit repetitive. As a couple we really enjoyed the "smaller scale adults only" type compared to huge complexes. The ride from the airport is about 2 hours, which for us allowed us to sleep (at 9pm) on the way there and get a private small tour of local areas with our ride on the way back to the airport. The staff was friendly and not too insisting if we didn't feel like participating to all of their activities.
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★★★★★
Tyler M. -
Verified Purchaser
Phenomenal Everything!!
We had expected a great time as this well reviewed resort, and ended up with an unbelievable time. The staff were fun & very accommodating. The grounds were pristine & beautiful at all times. The rooms were cozy & I can't say enough about the amazing food... Jerk chicken? Yes please!!!
★★★★★
Jamaica Jay Prince -
Verified Purchaser
This resort is a Home away from Home to all!!!
I loved staying at the Jewel, the environment was welcoming and full of love and respect by all. The Jewel I recomend to one and all as an ideal place to get away from you day to day, with lots of activities and such a fun environment. At the Jewel you never feel like a customer, they make you feel as if your family. One love, One heart as they say!.
★★★★
Private -
Verified Purchaser
Sliding downhill
We were at this resort two years ago, and were surprised at the changes since that time. It has changed ownership, and not for the better. Although the Island is beautiful the resort has changed somewhat for the worse. Things that were looking worn down last visit look worse, many cracked tiles in bathrooms and every public restroom we used had at least one stall out of order. Elevators for Diamond building only barely worked, and each floor button needed to be pushed to hopefully get you to the correct floor, if they were operational. A guest in our group was told “Sorry you have to exercise on your holiday†when confronted about the elevator hardly working.Sadly, the next door resort is under major construction (which Jewel can’t be responsible for) however, they kept putting guests into rooms on the very noisy side, and then it was very difficult to be moved. Staff were clearly stretched with the extra people, and although they tried very hard to be helpful there were not enough people to go around. During several days they had corporate groups in the resort, so for the most part staff was seeing to their needs (should mention the grill, bar, and bathrooms were pretty much running over with guests so people staying at the resort needed to eat, drink, and pee elsewhere during those times). Very sad they didn’t have a lot of mixes for drinks, even something as we’ll known as the Bob Marley could not be made. We heard lots of complaints about the elevator, drinks, and also many guests did not have good working A/C units. One major difference was the price for excursions the resort offers, most have tripled in price since last we visited (and they were high last time compared to private tour companies) so we didn’t book anything through the resort. On the positive side, the Island and grounds are gorgeous, and some of the great staff still stayed on despite the new owners. Vidal is amazing, try sailing with him, he is also funny and knows all about the island and the watersports. George was an amazing waiter, thanks for the laughs! Aside from the one rude front desk staff (the exercise comment), all others were pleasant and helpful. Angela from the gift shop gave us great advice on using the jerk chicken marinade. Check in is usually a leisurely affair, but they got us in quickly when we mentioned medical issues, and we all eventually got put into rooms that were quiet and had working A/C. Food was good and plentiful, surf and turf at the Platinum and our chef at the Jade were awesome. Damion and O’Neil were our best bartenders, and we followed them to their various workstations for Uncle Sam drinks. Thanks for a good time!
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★
Steve -
Verified Purchaser
Not a resort worth the money
The grounds were nicely kept. The people very friendly the food was excellent on the negative side. Travel agents in the past always claimed they or someone else in their office visits the properties. Obviously not the case here. The riu hotel next door was being demolished the jack hammering was non stop all day long the balcony was unusable due to the noise and the huge amount of unbreathable dust on the balcony the room was uninhabitable during the day for rest or television due to the racket. Also the conceirge never answered the phone. The extra for oceanfront and conceirge was a complete waste of money The elevator was broken every day. We were trapped multiple times and my wife and I were forced to take the stairs (her with 2 knee replacements ????). I will never return here or use the agency again as it was not properly screened. All in all not a trip to remember
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★
Steve -
Verified Purchaser
Nice resort
The grounds were nicely kept. The people very friendly the food was excellent on the negative side. Travel agents in the past always claimed they or someone else in their office visits the properties. Obviously not the case here. The riu hotel next door was being demolished the jack hammering was non stop all day long the balcony was unusable due to the noise and the huge amount of unbreathable dust on the balcony the room was uninhabitable during the day for rest or television due to the racket. Also the conceirge never answered the phone. The extra for oceanfront and conceirge was a complete waste of money The elevator was broken every day. We were trapped multiple times and my wife and I were forced to take the stairs (her with 2 knee replacements ????). I will never return here or use the agency again as it was not properly screened. All in all not a trip to remember
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★★★★★
Myerswanttobe -
Verified Purchaser
Wonderful Vacation at the Jewel Dunn’s River
Although it is an older resort, the grounds are well maintained and the resort is very clean. What I loved the most about the Jewel is that it is a smaller resort so everything is close by... restaurant pools and the beach. Not a huge beach waterfront, but good size compared to others in Jamaica outside of Negril. Rooms are very spacious, we stayed in a Oceanview Sapphire room. Only negative about the room is the bed was not as comfortable as I had hoped. Good size private balcony overlooking the pool and Ocean... great place to have a morning coffee. Main Buffet restaurant is where we had breakfast every morning... both traditional and local offerings with plenty of variety. Although we never had lunch there, part of our group did and they enjoyed it. Overall the food was very good. Hot Oven Pizzas in the courtyard were delicious, absolutely loved the crust. Also Jerk Chicken on the grill. The hamburgers were also amazing. We did the Italian on two of the evenings... once inside and the other on the deck overlooking the pier and beach... service was great and we all enjoyed our meals. The Jade restaurant is quite nice and we enjoyed our dinner while Chef prepared the food Teppanyaki style. You didn’t choose a main, they offered everyone chicken, shrimp and steak ... food was great, however felt a bit rushed, perhaps because we were an early seating. Although we didn’t actually eat at the Platinum Steak House, our spouses surprised us with a private dinner on the beach for our group of 12.... we had two dedicated servers Peggy and Kurt and they we amazing!! The resort had organized a dinner on the pier one evening; however do to winds it was moved inside the Disco the “Blingâ€... other than the dinner on the beach, the Bling Dinner was by far the best dinner during our stay.... the set-up, the 5 course meal and entertainment by a spectacular violinist will make it a night to remember. The ambiance of that evening blew us away. We spent most of our time at the smaller pool, it was quiet and we never had a problem with chairs . You always fine your favourite Bartender, and ours was Damion... we made our way to whatever bar he was working... and because the resort is small, it was never a distance to go anywhere. Staff overall at this resort are very friendly and accommodating. Only issue we had was with the Front Desk... they were maybe understaffed... always waited for service... and even if they were doing something on the computer and not serving another guest, they never acknowledged your presence. This is the only service area that was negative. This would have been my third time in Jamaica, and my favourite resort to date if you look at the overall service food and accommodation. We stayed at the Riu next door which was nicer and newer, however found the resort a bit bigger than my liking, and the food was good but not as good as the Jewel. We would definitely look at staying there again if we returned to Ocho Rios; however, next trip, hoping to make it to Negril. Highly recommend the Jewel Dunn’s River, it is a great property a Big Bang for your buck...
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★★★★★
Private -
Verified Purchaser
A little bit of paradise
The grounds were kept very clean. The staff was always busy making sure things were kept tidy. Beautiful flowers and trees made the grounds look amazing. Food was very good and there was always such a variety to chose from. The rooms were kept clean. Only complaint were the tiny bathrooms. Staff everywhere were very pleasant and accomadating. Enjoyed my stay.
★★★★
Private -
Verified Purchaser
Great trip!
We overall enjoyed our stay at Jewell's Dunn River. The food was amazinly delishes and they worked hard to prepare multiple outdoor supper venues throughout the week, all of which were very tasty. The drinks were very good. The grounds are well kept and great. Although small, the beach was good. The pools and hot tub was good too. We booked an oceanview and the first room they put us in was on the 2nd floor and overlooked all the piping and stuff from the other building. It was a terrible view and a garden view would have been much better. They did move us the next day and the next room had a great view. The staff were all hard working but lots were not overly friendly. (a couple were amazing tho) Where I found it lacked the most was entertainment at night.... the disco started at 11 pm, which, after a day of drinks and sun was too late for us. Most nights there was no entertainment around. When there was, it was in this room with a stage, and had like 20 people in there. Lots of the entertainment involved the crowd, which I didnt love. Some people got dragged to participate, just to be made fun of by the entertainment staff. Didnt care for it. Also, the bus ride from the airport to the resort took a whole 3 hours.
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★★★★
Private -
Verified Purchaser
Once we were able to switch from the main building to the Emerald Laui
Once we were able to switch our room from the main building to the Emerald Laui ..we were happy. It is the garden view and it is lush green and feels like you are in Jamaica and not tge US. As far as food ..the Carraibean food is the best thing to rat there. The staff were friendly and helpful but seemed stressed due to the takeover that occured while we stayed there. The beach was clean and beautiful but not enough space to walk around. Yet we totally enjoyed the ocean. As far as the ambiance..it could be better..better music, less shouting in microphones and some relaxing entertainment. Overall for the price of this resort it was good.
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★★★★★
Pauline and Art -
Verified Purchaser
Loved it, going back
We were really impressed with this resort. Friendly staff, great food, lots of activities if you choose to participate. We had a Lanai room which was literally 50-100 feet to everything. We are definitely going back. Having a Sunwing rep at our resort was really helpful. Thank you Carole (Trip Central Sudbury) for your recommendation. Unfortunately due to weather, we were delayed leaving 6 hours which meant arriving at midnight. We missed dinner and activities as a result. We feel Sungwing's compensation was not adequate considering what we missed. Thank you for your hospitality Jewel Dunn's River Resort.
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★★★★★
Lesley -
Verified Purchaser
Wonderful Resort!
This is a smaller resort with a true tropical feel. The grounds were lush and very well maintained. Beach is on the smaller side but beautiful and there were always chairs available. Food was good and drinks were great! The only negative is that it was often a bit of a wait to be served at the bar. I think this was more of an understaffed issue rather than customer service. Hotel staff were all very friendly and accommodating.
★★★★★
Ivanka -
Verified Purchaser
Amazing time
WE had a great time. This is not our first time to Jamaica. We would definitely recommend JDR if you wish a small all adult resort only. The staff at the hotel were very friendly from the time of arrival to departure. The hotel and grounds are very clean. We ate at all the restaurants (Aquamarina, Jade Samurai, Moonstone, Platinum, Coral Reef, and Court Jesters Pizza). The food was amazing, Gregory and his team from the Aquamarina Beer Bar & Grill served the BEST cheese burgers. The bartenders were amazing they made the best BBC, margarita and brandy alexanders (plus the beer was good) The entertainment crew were very friendly and funny. Played some golf on the property (BW Golf Classic in Jamaica)
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★★★★★
Ivanka -
Verified Purchaser
Amazing time
WE had a great time. This is not our first time to Jamaica. We would definitely recommend JDR if you wish a small all adult resort only. The staff at the hotel were very friendly from the time of arrival to departure. The hotel and grounds are very clean. We ate at all the restaurants (Aquamarina, Jade Samurai, Moonstone, Platinum, Coral Reef, and Court Jesters Pizza). The food was amazing, Gregory and his team from the Aquamarina Beer Bar & Grill served the BEST cheese burgers. The bartenders were amazing they made the best BBC, margarita and brandy alexanders (plus the beer was good) The entertainment crew were very friendly and funny. Played some golf on the property (BW Golf Classic in Jamaica)
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★★★★★
Jasonkr -
Verified Purchaser
Awesome Vacation!
We just got back from JDR and we had a fantastic time. We had a group of 14 and the resort size was perfect, we could always find each other. If you like to drink from a straw bring your own, if you like to float in the pool bring your own floaty. Wifi was not a big deal for us as we wanted to unplug for the week. Water pressure in our Saphire Oceanview room was fine. Food was great, make sure you get a cheeseburger from the grill........so good! Beach is a little short for taking strolls along the veahch but the sand and ocean were awesome. All staff were friendly and the Entertainment team was really interactive. Evening events were a ton of fun. We would definetly go back. Respect!
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★★★
Private -
Verified Purchaser
Resort and Staff Are Great But
My wife and I are seniors and we decided this year to give Jewel Dunns River a try so we booked two weeks . On arrival everything was what was expected of a first class Hotel The one problem we ran across was MUSIC choices and VOLUMES we asked several times to tone down also to give a better mix however we we nor successful it got so bad that we spoke with the Hotel Manager she was very helpful but could do little to change the problem . We advised we were not about to spend another week listening to loud unintelligible music (noise) we asked to be moved to another Hotel . It ended up that we moved on the Sat over to Jewel Paradise Cove it proved a lot better set up . The MC's in charge of music took requests and had a better mix . Conclusion if your Seniors looking for peace and quite this is not the Jewel Dunns River is not the best choice .
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★★★★
Amber14 -
Verified Purchaser
Lovely resort
The resort was lovely. The people were very friendly and went out of their way. The food was good, but we were disappointed they closed the buffet a few nights, and we didn't like the 7 course meal that substituted the buffet. It was called dining under the stars. All in all it was an awesome stay and we will definitely be back! Very good massages and service. The beach was amazing, as well as the entertainment.
★★★★
Private -
Verified Purchaser
Great resort
Great food friendly staff smoking is only permitted in 2 areas away from everything which was an inconvenience. Entertainment was quite boring. Was like a nursing home pace. Resort next door was pumping
★★★★★
Private -
Verified Purchaser
Let me help narrow it down, choose this place!
Hotel surpassed our expectations. Everything was very close by. Food was excellent, not alot of variety, however, the dishes were so good that we didn't need any more variety. Has 24 hr food, 24 hr gym. We had a king size bed, mini fridge stocked with actual Coke ( not Pepsi), strong shower pressure. Customer service world class. Very chill vibes.
★★★★★
Bald Spock -
Verified Purchaser
Early anniversay vacation Sept 2018
Bus ride around 1hr45min well worth it !! Greeted with cold towel and cold drink. Check-in was fast ,we upgraded our room that was done smoothly By Tia. You get a activity bulletin everyday check it for events and Restaurant hours. Jade Samurai resto is the only one you have to make reservations for .All restos are good. Pools are great. Beach is awesome, clean sand, no seaweed clear water. Events: Honeymoon Anniversary cocktail, Jamaican street dance , Managers cocktail reception, Beach party, Dinning under the Stars, Beach Dinner and dancing, Bling disco every night. All staff are friendly greeting you with a smile, Wagwon, from the heart !!! Special mention to Entertainment crew was fabulous (The Mayor Jason ,Cheeke, Tenesia, Monique, Romario, Crazy Cathy , Gregory, Brandon ) do an incredible job setting up events at pool ,beach , court jester. full of energy dancing, and getting people involved, they deserve a raise !!! Pool Bartenders: Oneil, Garnet, Jamar. Pool waiter Eric Thanks for your great service !!! I hope they will all be there when we return !!! Best vacation we had .
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★★★
Marsfl -
Verified Purchaser
Beautiful resort/bad for stealing
The hotel is beautiful and well maintained, the food selection isn’t the greatest but our biggest issue was theft, we had a couple items stolen off our pool chairs on two separate occasions. Not much for night activities either, everything wrapped up between 7pm-8pm at the latest.
★★★★★
Angi -
Verified Purchaser
Amazing service
The staff of this resourt were really accomodating and friendly. The resort was clean and well kept. The restaurants had a nice and sofisticated atmosphere. The WiFi needs improvement since it only works in the lobby of the hotel. I know that reggae is the predominant music in Jamaica but I would have like a salsa,bachata, merenge night since we love to dance. Overall a great resourt. I would recommended or go back.
★★★★★
Private -
Verified Purchaser
Very nice resort spotless â¤ï¸
Food was good, rooms were nice. Resort size was just right for us not too large. Plenty to do, wished I had booked longer then just 7 days. Friendly staff. Loved the Bob Marley cocktail. Nightly entertainment was great. Had a great dinner on the pier watching the sunset.
★★★★
Private -
Verified Purchaser
Great resort
Enjoyed our stay at Dunn's river resort. The place was spotless.The staff were very personable, helpful and friendly. Lots to do if you want. No staff bugging you to join activities if you preferred to just chill. Food was the best. Been to many resorts over the years, only once have we had food this good. Rooms were adequate and like the resort itself spotless. En-suite was a little tight but served its purpose. Beach is small but very clean. Bed was very comfortable. Resort nice and compact not alot of walking to anywhere on the resort. Will definitely be back.
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★★★
Sarasable -
Verified Purchaser
Not a 5 star but it grows on you
This resort is definitely not a 5 star resort and is in need of a serious face lift. We stayed in the diamond building in a premier room on the first floor that was directly beside the elevator. Although the room was clean and adequate, I could hear the elevator going up and down constantly which did prevent me from having a decent night's sleep most nights. The balcony looked over the roof of the main floor which was an eyesore. I would highly recommend requesting an oceanfront room in this building on a higher floor away from the elevator. The buffet was subpar at this resort but it has a great pizza place and grill where you can get jerk chicken, burgers and sandwiches from noon until late. The a la carte restaurants were all great and we highly recommend these over visiting the buffet. You only require a reservation for the hibachi restaurant. The beach at the resort is very small and half of it is quite pebbly. It would have been nice if they took some time to clear the pebbles away. There are many non motorized water activities to do and the hotel has lots of activities like pool, ping pong and darts around the grounds which we enjoyed. The service at the bar can be slow but the drinks are tasty and strong. I would have given a better review had the hotel offered to move us to a better room after we complained to them and the sunwing rep as the lack of sleep from the constant sound of the elevator did not provide a restful vacation. My fiancee proposed as well the second night we were there and this was not recognized by the hotel either other than the staff at the Italian restaurant. It would have been nice if they made a bit more of an effort to make this event a little more special for us.
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★★★★
Private -
Verified Purchaser
Great Resort
The Hotel was very clean and well maintained. I found the service particularly friendly , prompt , and helpful . The attention to the grounds was on a daily basis and constant, so they was always clean and tidy . The food was varied and good.
★★★★
Private -
Verified Purchaser
Very Good Adults Only Resort
Pros: Very friendly accommodating staff. Clean comfortable rooms. Excellent food with good variety. No long waits for seating Bar drinks were good with lots of choices Entertainment was acceptable. As this isn't a large resort we found we were able to connect better with the staff and enjoy the amenities without long waits for service. Cons: Beach is small but due to the smaller size of the resort we were always able to get lounge chairs and prompt service from the waiters. Resort advertises a pitch & put 9 hole golf course. This is a joke as it doesn't look like it's been maintained properly since Sandals moved on 10 years ago! Its basically a lawn with overgrown greens and weedy sand-less bunkers, not playable.
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★★★★★
Quincy -
Verified Purchaser
Great vacation
The resort is small and very compact. Everything is a short walk away. All the staff were very helpful and eager to please. If you like taking long walks on the beach then this resort is not for you. It is perfect for lounging and enjoying the turquoise waters.
★★★★★
Salsa birdie -
Verified Purchaser
Resort you definetly want to go back again!
Well, what can I say after spending Christmas and New Year at this Resort other than amazing!! Staff is what makes this Resort so incredible!! This Resort is the "cleanest" place I have seen so far after traveling for over 15 years! The entertainment is also pretty awesome and special mention to Cliff the "Steel Drum" musician who is one of the top 5 Steel Drum player in all of Jamaica!! We also love to workout and they have an incredible gym. The food is amazing and incredible "beach party" which will amaze you with the fire acts! The room we were in was amazing and big and plenty of towels and of course hot water! They have activities for everyone! All in all I give it an A+
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★★★★
Canada -
Verified Purchaser
Service was the best
The staff at this resort were the best they delivered top notch service with a smile . The rooms offered a decent ocean view which was a surprise since we hadn’t purchased an upgrade and just had the basic room. The food was limited in selection but what was available was excellent with a good variety of well prepared local dishes also. The Pizza Hut with the stone oven that seriously made the best jerk chicken pizza I’ve ever had. The bar tenders were also very good and prepared drinks quickly. The beach was just ok. Not the nicest but better than Runway bay because it wasn’t rocky. Short beach perhaps 1500 ft with a fence at one end that locals hang of and constantly whistle and yell in an attempt to get your attention. Why they don’t make a solid wall I don’t know but they will get on your nerves if you get within hearing distance. So that cuts down on a lot of usable beach. The resort was kept in great shape with constant minor maintenance being done. However the only working outdoor jacuzzi was left in a complete disaster when we went to go use it almost every evening. Food all around the jacuzzi, empty plates, food(fries)and cups everywhere and I mean everywhere all over the deck. Straws floating in the water. All of this within clear view. This was a disappointment because this was one of the reasons we picked this resort. The biggest draw back was the long ride back to the airport 2 hours combined with being dropped of at the airport by the tour company 4 and half hours early and flight home it made for an very long day. I recommend a private taxi. Set your own schedule.
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★★★★★
Witsend -
Verified Purchaser
Awesome resort
It was great vacation, second time to this resort, food, room, staff all were awesome, will return again and again to this resort 😊 Beach was small, but very lovely. Staff could not do enough to help you,
★★★★★
Heather & Arnold -
Verified Purchaser
Wonderful Resort with Wonderful Staff
My husband & I just returned from 10 days at the Jewel Dunns Resort. This was our first time to Jamaica and we can honestly say that the people here are the friendliest of all the places we have been and Jamaica has the most beautiful beaches & water. The resort is quite small and everything is placed very nicely. The only complaint that we may have is the 2 hr bus ride to the resort, but trust me it is worth it. Very good food, a la carte restaurants are beautiful and the staff goes over & above to make your dining experience amazing. Very easy access to everything including the restaurants & beach. Everyone is more than willing to help you out with anything you request and they get it done quickly, no waiting for them to get around to it. We booked this trip through Tripcentral (Marnie Savic) and we had the best service ever. Marnie was the best & most knowledgeable travel agent that you could ever ask for, thank you Marnie.
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★★
Private -
Verified Purchaser
Fair
Wouldn't do this resort again. Our room was hot. Air conditioning didn't work well. Fridge didn't work. Phone didn't work. Safe didn't work. Food was good Japanise resturant was the best. Drinks we're ok very strong. Beach was small but nice. Locals standing at the fence whistling and calling you over constantly was annoying. Entertainment crew was small but friendly.
★★
Piperella -
Verified Purchaser
Disappointing
The hotel was far from fully booked according to the staff yet when we arrived friday and tried to pay for our pre arranged upgrade we were told we had to wait til Sunday in the motel like rooms that we're pretty nasty and def not 4star hardly 3 star so Sunday comes and I get a call in the room telling us we had to be packed up and out by noon and our upgraded room would not be ready til 3 so roomless for hours we had to pay for a Cabana as my husband was sick no offer to comp it just inconvenience. Went to check at 3 about our room and it still wasn't ready it cost me $99 for the Cabana til 4:30 so I went and spent time there til 4:30 go to the front desk expecting the room to be ready and it still wasn't as I'm sitting roomless in the lobby I'm hearing them tell the same thing to two other guests that their upgrade is not available finally after 5 they got a room for us blamed the housekeeping staff on our floor there were I'd say 10 rooms and only 4 were occupied I'm not sure what the point of them doing this is but it sure is frustrating then come check out day I was again willing to pay to keep the room til closer to our shuttle time and they said no sorry it needs to be empty by 12 as it's already rented our I would understand that if I knew the place was full but knowing it wasn't it was just another sourse of frustration as they offer late check out at $15/h I will never be back there nore will ever recommend this place.
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★★★★
Private -
Verified Purchaser
Wonderful resort
This resort was on the smaller side to what we are used to, but extremely well kept and hospitable. The grounds are immaculate and rooms large and clean. Turn down service at night was a nice surprise. The entertainment was enjoyable. Beach is on the small side and they said they had lost some with the hurricanes from surrounding areas. Thouroughly enjoyed our vacation!!
★★★★★
Gena_withan_E -
Verified Purchaser
Absolutely amazing
Staff: amazing professional kind went out of their way to make our stay one to remember Resort: always clean comfy bed spacious without being too big ie we didn't have to walk for 15 -20 to get to anything bars spaces out restaurants where central FOOD: OFFFF TTHHHEEE CHARTS everything was perfect they should be a five star just for that! If they weren't serving what we wanted in one restaurant but they were in another the staff went and got it!!!! Like for real!! All we had to do was ask!!!! I will be going back in the spring if the price is right again!!!!! Beach was always clean even after a rainy night brought in some seaweed it was gone by 10 am The drive to downtown Ocho Rios ten minutes to Dunns River Falls 5 no exaggeration it's that close!!!
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★★★★★
Private -
Verified Purchaser
Amazing Resort!!
I thought the Hotel was Breathtaking...the Staff were Amazing...the Food was To-Die-For, I couldn't get enough...such a selection of food & all wonderfully prepared!! Best All-Inclusive I've ever been to!! One suggestion to the Hotel Management...provide a change machine available for breaking $20's for tipping staff. I found it was hard to come by change in the hotel, and would have liked more emphasis and variety of tipping methods throughout the stay. The staff and service was impeccable and deserved more recognition via variety of tipping methods. Perhaps Envelopes in rooms for tipping. Thanks for the great time!!!
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★★★★★
Private -
Verified Purchaser
Beautiful resort
This hotel was wonderful. We spent our honeymoon there and our room the staff and the food were all top notch. The entertainment was not great but everything else made up for that. We will definitely go back.
★★★★★
JRandDC -
Verified Purchaser
Great resort
the resort is well maintained and clean. mostly very friendly staff with a few exceptions. smaller (still good) food selection compared to resorts I have been used to. the multiple restaurants, dress code, bar times etc can be a bit tricky if you dont update yourself with the daily bulletin that is dropped off at your room. nice small beach , clean pool and hot tubs. amazing garden covered with lots trees for peace and quiet.
★★★★★
Private -
Verified Purchaser
Quaint and beautiful!
This resort is about creating a unique and memorable experience for guests as only the Jamaican people can do. Comfortable rooms, lush gardens and friendly, accommodating staff complete the experience .
★★★★★
Private -
Verified Purchaser
Jewel in Jamaica
If you are looking for a smaller, relaxing resort with excellent food and service, this is your place. The service was fantastic and the people who work there were the friendliest staff I have ever encountered on a resort. The food was great from start to finish. We always had a great meal.
★★★★★
Sippa20 -
Verified Purchaser
Nothing Like it
This resort is amazing none other like it. Went here for my 40th birthday and I wouldnt want to of been anywhere else.....the beach is small but very comfortable and clean, the food is amazing loved you didn't have to book a la cartes, room was perfect, beach towels don't have to worry about, no bracelets and no kids ...I love kids but something g to be said for adults only....it's peaceful... the staff is friendly and you feel so welcome when I return to Jamaica and to Ocho Rios I'm not going anywhere but here.
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★★★
Mo-Jo -
Verified Purchaser
Friendly staff!
We just spent 10 days at the Jewels Dunn's River Resort. We enjoyed the small size of this resort, and the rooms were very comfortable. Our maid was amazing! The entertainment staff did a great job during the day, but the night entertainment was lacking. The "Bling Disco" was kept way too cold and smelled very musty. When ever they had a "special dinner" planned on the beach or pier, the buffet dinning room was closed! My husband & I travel quite a bit and we've NEVER been to a resort were the main buffet is closed. When the buffet was open, they'd make you stand in line to give your name and room number before you we're seated. The lady working that post was NOT friendly at all. In 10 days, we never say her smile once!! There were two peacocks and several loose cats at the resort. That was nice for an animal lover like me. The cats would quietly sit by you and wait for a hand out... no jumping up, loud meowing or rubbing up against you. Very polite cats! Lol The biggest disappointment of Jewel Dunn's River Resort is that the beach is so small! You can ONLY walk the water front of this resort cause there's a pier blocking one side and a high chain link fence on the other.
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★★★★
Private -
Verified Purchaser
Excellent service!
No matter where we went... dining rooms/beach/taxis/room service/lunch hut, etc.... the service was excellent! There were always smiles and conversations, warm welcomes every time. Due to a prior concussion, we had to move rooms and the front hotel staff was very accommodating landing us in the lush patio clad lanai rooms. The variety of foods/restaurants was great. The beach itself was small and the fenced border to the public beach/park was not appreciated. However, the sun was hot, the ocean beautiful, and the tanning great, AND you can situate further away from the fence if you don't mind the pool music. Definitely there were some aspects of the grounds that needed work (e.g. concrete steps to beach from pool) but overall it was a quaint, quiet, enjoyable adults only resort with beautiful rooms. And if you get the chance, take the sea kayak out and just park above the coral. The crashing waves will drown all the stress away :) IF you can get this hotel on sale, YES, I would recommend it. We haven't seen better service in all of our travels.
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★★★★
Dan the man -
Verified Purchaser
Very nice resort
All in all this was a great resort. The only negative would be the short beach ...... so if you are a beach walker or runner, this is not the resort for you. On the plus side, staff are very pleasant, lots of organized resort activities, and everything on resort is close.
★★★★
Private -
Verified Purchaser
Awesome adult getaway
We are almost 50 and found the age range here to be mostly 30+, so this suited us perfectly. The service here was very good and the food was excellent. We stayed for 2 weeks and did not find buffet dining to be repetitive at all. Tuesday night beach parties and Thursday dining under the stars are not to be missed, the amount of work the staff put into this in incredible.Asian restaurant is a blast, lots of fun. Close to many excursion locations, and different activities always going on at the pool to keep you entertained, although we preferred chillin' at the beach! Make sure to make use of the kayaks, hobies, paddle boats, etc. If there was anything at all we would change about this resort, it would be a longer beach as it is quite small here. We would highly recommend this resort.
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★★★★★
Private -
Verified Purchaser
Smaller is Better!
What a Jewel! First time in Jamaica and so impressed with this resort. A little smaller resort than we've been to but there was nothing lacking! Food was good, room was good, bar service was amazing and the list goes on! Employees can't do enough to ensure a great experience! Excellent all around! Staff always have a smile on their face! Probably the best vacation ever!
★★★★
Dunc -
Verified Purchaser
'Jewel' of the Caribbean
We just returned from a very relaxing week at Jewel Dunn's River. It is a small resort, and not fully booked, so not crowded at all. The staff were all excellent, and obviously enjoy their work. The food at all the restaurants was very good, as was the service, but often not hot enough, particularly at the buffet. Pizzas were awesome! Rooms were clean and housekeeping did a great job. The beach is good, but small and you cannot go beyond the resort boundary. The negatives were the 1.5 - 2 hour bus ride, and the pools were on the cool side, and not cleaned well. Would definitely go back!
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★★★★
Minuit -
Verified Purchaser
Beautiful Resort
The resort is beautiful, grounds are very well manicured. Had a problem with the room and within 20 mins it was rectified. The pools are not heated and quite cold. Staff is wonderful and the food is delicious. The only problem we had was the food is not hot, even when we were first in line for the buffet it was warm at best. Japanese restaurant is AMAZING and the food was superb. It is not a huge resort but that was what we wanted. No fighting for chairs, lots of beach towels to go around. Lovely welcoming gift from Sunwing. All around I would definitely recommend this resort. I do believe it is important to work on keeping the hot food hot. Had a great week with super bartenders, the most awesome stone fired pizza and a 24hr delicious burger/jerk bar. So nice for a late night snack after a few cocktails. This resort is a must for Jamaica lovers. This was my first trip solo since my husband passed and I broke down when I arrived waiting for my sister to come from another city and they wer so kind and gentle. I will be forever grateful as I was somewhat embarrassed. He wanted to see Jamaica and thats all I could think of, and at 57 he would have loved it. You dont realize how important it is to have compassionate staff until its needed. Thank you to the check in staff.
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★★★★★
Sven&Michelle -
Verified Purchaser
Amazing Resort
My husband and I were amazed with this particular, adult only, resort. I liked the fact that it only had 250 rooms so it wasn't too busy. The resort was beautiful. There was a lot of greenery in and around the grounds. The beach was beautiful - white sand and no coral where you swam. The food was amazing - a lot of choice. My favorite was the Italian Restaurant. Service was excellent. We are planning on going away again at Christmas and would definitely go back to the same resort
★★★★★
Jay&Anne -
Verified Purchaser
Excellent resort!!
This former Sandals property is a winner in every way. It isn't brand new, but still offers a clean environment and an excellent variety of food, drinks and activities that are sure to please... The beach is clean and well maintained. It isn't a very long beach, but it is convenient and close and is very user friendly. Our room was clean and spacious and we enjoyed a beautiful view from our balcony. Staff was very friendly and helpful for the most part, but we did experience a few bad attitudes in the gift shop and one of the bars. Nothing serious and no big deal. Restaurants were EXCELLENT. Reservations were required at only 1 and they were easy to make. The property is very compact and easy to get around. Nothing is very far from you no matter where you are. We would recommend it and we would definitely consider returning.
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★★★★★
Private -
Verified Purchaser
Amazing Beauftiful Wonderful
The grounds were beautifully landscaped and grounds were constantly swept. We found the resort was very compact - not far to get from point A to point B. We were upgraded to concierge - Diamond acccommodation. The service was excellent. We were assigned to Sapphire accommodation. We asked to see these rooms. They did not hesitate. The view from the Sapphire rooms - gardens and ocean were nicer than our view. We did have the view of the ocean- but no gardens. The night we arrived we enjoyed outside Italian dining watching the super moon! The Japanese dining will not be forgotten. Food everywhere was excellent- especially the soups. We did not participate in the activities as we were there to relax. Last but not least - the staff - the staff - we were hoping that some of them would kidnap us!
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★★★★
Private -
Verified Purchaser
Good Resort.
We stayed at this resort recently for our honeymoon. It was a very nice resort! The food was great, especially the a la carts. The staff were very friendly. The only downfall was that we went here because our travel agent told us it was good for honeymoons, but we didn't really feel that way. We weren't acknowledged for that at all.. We told the front desk we didn't like the location of our room as we were right over the parking lot which was really loud for us, and they responded with telling us we would have to pay extra per night if we wanted to move. We felt like they didn't really try to work with us or accommodate us at all. Other than that, good resort :)
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★★★★
Private -
Verified Purchaser
Excellent Resort
The resort is well laid out and very small. The A La Carte restaurants were excellent although the buffet at lunch time was often just ok. The beach while nice is very small and there is some rock just as you enter although I would say there is no need for water shoes. The resort is missing a lobby bar, there is the emerald tree lounge which is off to the side but it is only opened in the evenings. During the day the only bars open are at the beach and pools.
★★★★★
Deanna -
Verified Purchaser
I already want to return!!!
This trip was amazing and everything I imagined and more! Everyone was so polite and every thing went so smooth! I can't wait to go back again! Phenomenal experience. I was amazed with how well they up kept the hotel. Constant maintenance and always ensuring their guests were happy!!!
★★★★
Hockeymom -
Verified Purchaser
Excellent value
I thought the resort was a perfect size, not too big and not to small. I thought the resort rooms were nice and clean as well as all the other areas of the resort. The pool could use some repairs and a better cleaning daily but that's being picky I suppose. We enjoyed the pool daily as well as the swim up bars. Food and drinks were good as well.
★★★★★
Kirsten -
Verified Purchaser
Tropical Paradise
Everything is absolutely stunning at this resort and you are always well taken care of. All staff always makes sure that you have everything you need and always getting drinks for you. There is a cold towel and rose water spritz in the afternoons. The entertainment crew makes the days so enjoyable and Jason (The Mayor) is truly talented. This was my 2nd time at the Jewel and will not be my last.
★★★★★
Miss D -
Verified Purchaser
Amazing resort!!
This was the second time at the Jewels Dunn River resort in Ochi and again this place superseded my expectations. It is a small, adults only resort. The staff are incredibly professional and friendly and go out of their way to make sure you are alright and having a great time. The beach and pool are beautiful and well maintained. They recently added a Cafe and smoothie bar which was amazing. There is a pizza place and 24 hour Jerk restaurant. The buffet food was very tasty. You get some Jamaican food mixed with some American. The rooms are extremely clean. Entertainment staff are awesome. There is a beach dinner and dining under the stars dunner. Absolutely amazing. Again this place over exceeds my standards which a pretty high. Would definitely go back over and over.
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★★★★
Rosmar0715 -
Verified Purchaser
Fantastic Resort
The hotel was a perfect size. Not to big, staff was extremely friendly. Excellent pools very clean. Great food. Entertainment was great. We will definitely return. Awesome time in Jamaica at Jewels dunns river resort
★★
Private -
Verified Purchaser
Not quite a jewel
The grounds were beautiful. The room was clean, comfortable and aesthetically pleasing. The balcony gave us a lovely ocean view. The beach was small and covered in seaweed. On previous trips to Jamaica, the beach was raked every morning to get rid of the seaweed. At one end of the beach there is a barbed wire fence where locals stand and yell at you for cigarettes all day. Some days we had someone ask if we wanted drinks at our beach chairs, other days there wasn't anone working. There was a restroom close to the beach, which was a good thing when dealing with food poisoning. The food was dreadful. I've never encountered such a poor buffet or food experience overall at any resort I've traveled to. The people working at the resort didn't seem happy. One server, Kevin, and one bartender, Damion, were the exceptions, and did an amazing job to make us feel welcome. The pool was refreshing but littered with debris from trees etc. Check in and out went smoothly. There are hotel photographers constantly taking your picture, in the hopes that you'll purchase them at the end of your trip ($11 US each).
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★★★★★
Private -
Verified Purchaser
Fantastic food,amazing people!
The hotel was amazing,the food was delicious,the service was fantastic. It was nice to stay at a resort that was small and personable.All the staff seemed happy. I really enjoyed the infused water and the cafe on sight.The staff would sing to me and were very attentive. There is a cab driver named Junior Brown. I would highly recommend him if you want to take a taxi anywhere.We really enjoyed blue hole,scothy's and david's lobster,
★★★★★
Esther -
Verified Purchaser
R&R vacation
This is an amazing resort. It was our third time visiting Jamaica. Jewel Dunn's is now our favorite spot. Thanks to Jairus at tripcentral who listened carefully to my request and then made his suggestions. I really do appreciate his honesty. My husband and I had a relaxing time. The food was delicious. I just wished there were more of the Jamaican cultural food and fruits available. Our favorite eating place was the outdoor pizza place. We enjoyed pizza everyday! Kimmy at the café greets us with a warm smile and a song☺ The staff there are very keen on serving you. They genuinely are warm and friendly. A smile goes a long way. Our room, at first, was noisy on the ground floor. By the third day we were switched to a much quieter higher room. Now that made our vacation worth while. The grounds were well taken care of. I loved walking around in the quietness amounst the trees where there are hammocks and benches. The gym. Power walks with Junior in morning @7am!! It was great! Dinner on the pier was a special touch. I loved it! I just can't wait to return!
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★★★★★
Kollmarc -
Verified Purchaser
Exceeding Expectations
Having never been to a 5 star resort Jewell Dunns exceeded all expectations. The food was excellent and there were many options to select from - Japanese, Italian, Buffett, Pizza (forno oven), and Fast Food (delicious Jerk chicken). Of all noted the Japanese (same theme as Japanese village but too much Teriaykai) and Italian came in last as favorites surprisingly. There is also a private coffee bar ("Irie" Cafe) which can easily meet your coffee preferences. Try the rum liquor in an iced coffee or your rise and shine addition to the local bean. The tennis courts were a nice touch a canopied by personal lessons by an instructor. The outdoor gym had lots of equipment but make sure you get in early or workout late to minimize the humidity factor. The pitch and putt is there to brush your skills but not too much effort is kept to make it a viable option and the clubs available I wouldn't put up on Craigslist. As for daily events it's very well organized and advertised. Each night a newsletter is added to your suite of the next day's agenda. It's not Groundhog Day agenda either as it differs besides some a activities such as vball, aquasize, tennis lessons, and the nightly piano bar "last call" night cap area. There is the resort band which is great but there is normally different acts/shows nightly. For example Steel drum (so good) break dance, bongo drum, crab racing, know your partner quiz, etc. Of the 6 nights we were there the bands played 3 times outside on the beach. Speaking to dinner the last night we stayed the resort hosted a special 5 course dinner on the pier - simply amazing. Some folk weren't too happy with the beach but I found it more than acceptable. Nice sand, pergolas, lawn chairs, beach vball, free paddle board rentals. The resort has two pools including swim up bars with a variety of drinks to select from. Ask for a Bob Marley or Jamaican Kiss to help cool you down on hot day. Despite not doing the spa thing it offers all spa related amenities. The prices for those options persuaded us otherwise. The excursions can be booked at the hotel through the resort or a third party vendor. The location of the resort is great for the excursions minimizing associated travel time. Check out "Blue Hole". Much better than Dunns River falls. Go through a cab driver for that tour as it's cheaper and more thorough with the private guide they'll set you up w/.
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★★★★
Lwtoronto -
Verified Purchaser
Quiet relaxing adult resort
Overall great service and decent food. The buildings are tired and need major updating however housekeeping services were outstanding. The grounds are beautiful and well kept. The wifi is spotty however we knew that going in and personally enjoyed the break in pace. The check in process was the best we have experienced and started the week off on a positive note. It was quiet and relaxed which was what we were looking for.
★★★★★
Ltrozzo -
Verified Purchaser
Quality service!
Hotel, rooms, food, beach super clean! The people? Downright amazing! Its a small resort so after a few days everyone knows your name!!! The ONLY downside is that the beach is small so for those of you who like to walk along the beach this resort is NOT for you! However if they would allow you to go across the pier you could walk longer but access is denied :( Everything else is 5 star
★★★★★
Mjfour54 -
Verified Purchaser
Perfect holiday at the Jewel
This resort was amazing. It is a smaller resort that was perfect for us. Restaurants, pools, bars and beach are all within a few minutes walk from each other. All the staff were very friendly and made sure we enjoyed our trip. We love this place and will be returning as soon as possible.
★★★★★
Sawatzky -
Verified Purchaser
Jewel Dunns River a real Gem!
If you're looking for a 5 Star resort experience on a smaller property-sized scale, look no further! Jewel Dunns River offers all the ammenities/recreation and comforts you'd expect on a tropical beach-front resort. The staff were unbelievably friendly and helpfull. The grounds and facilities were constantly being cleaned and maintained to a high standard. The quality and availability of food was excellent! Poolside and beach seating was plentiful. No complaints here!
★★★★
Renee1987 -
Verified Purchaser
Amazing resort!
This resort was absolutely beautiful. I really enjoyed the fact that it was a smaller resort and you really got to know everyone. The staff is amazing and incredibly friendly. I can't wait to go back to this resort. The only negative was that it was far from the airport, but if you don't mind the drive/scenery of Jamaica, then I would highly recommend you try Jewel Dunn's River Resort.
★★★★
Bevie21 -
Verified Purchaser
Jewel Dunn River -- good time, great staff
Had an excellent week in early March at Jewel Dunn River. Beautiful grounds, good food and friendly people. The basic rooms are a bit "tired" actually one of the least comfortable we have stayed in for a 5 star resort. Also evening entertainment mediocre. Regardless, had an enjoyable time.
★★★★★
Pete1967 -
Verified Purchaser
Awesome little quaint resort
Very nice and clean hotel with an awesome friendly staff. The grounds were very well kept clean and always looked after. We had a great time and tried all,three a la carte restaurant and all were very nice with some delicious food. The service we received was second to none everywhere we went and to see smiling faces and be greeted in the friendliest way one can expect was awesome. The evening night life was great with something to do every evening, supper on the beach with a band playing followed by some entertainment in the piano bar or at the "Bling disco". We took in the Dunn's river fall excursion with the Cool Runnings Catamaran which was an excellent excursion. Started a little slow with the snorkelling but once we got to the fall and the cruise after was absolutely marvellous. Really nice small resort but never had to run to secure seats and stuff since there was always seats available. No bracelets are worn or required on the resorts which is another nice feature as well as no requirements for towel cards. The only thing I would say is that if you like to walk the beach it is a small beach compare to some other resorts but never the less big enough for the size of the resorts. If you are looking for a nice friendly and quaint resorts with adult only this is a little gem worth trying.
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★★★★★
Annc -
Verified Purchaser
Friendly staff
The resort is beauiful, the resturants were wonderful. They had a beauiful dinner on the pier and a beach party, which was a lovely touch. There was no worry about getting a beach chair or towels. We loved the smaller pool as quiet but could hear he music from the main pool. The only thing for us was the smaller beach, we walk a lot but the water was very warm. No trouble with flights, Sunwing is great to fly with.
★★★★★
Valley hermit -
Verified Purchaser
Great adult only resort
Everything was more than we expected. Never a dull moment,news letter every day rooms food beach , service was excellent. The grounds were cleaned every day. A good variety of tours and excursions for everyone.
★★★★★
Silentrain -
Verified Purchaser
Most outstanding resort
I have to say it was one of the most beautiful clean and wonderful places to go...The resort staff is fantastic...friendly and very helpful..They run and do everything for you and always with a smile or joke to go along with it...The sun wing hostess at the resort was so amazing and fun...She made this trip so much easier with all her help and explaining how things are done...The nurse was also very friendly wonderful and again fun to have to go see...
★★★★
Nancy65 -
Verified Purchaser
Beautiful resort
All facilities were kept very clean. Public washrooms were very nice and clean. Our room was older but also very clean. Could of had a little more variety of night entertainment. Smaller resort but qite quaint. Very close to many excursions. All and all was a great time!!
★★★★
Snoozy -
Verified Purchaser
Nice Resort
Beach was small but you could always get a chair. Staff were excellent. Buffet food was all right nothing spectacular. Accommodation was great, the rooms were very nice. The Sunwing brochure said that the hotel was 75 min from Montego Bay airport. It was more like 2.5 hours at the best!
★★★★
Quigs -
Verified Purchaser
Enjoyable vacation
The resort was spotless, the rooms were clean and comfortable (make sure you get ocean view ) the food was top notch, name brand alcohol at tree bar, beach was small but nice. The staff were fantastic, friendly and very helpful with any requests. Only downside was long drive from the airport.
★
Wowo -
Verified Purchaser
Jewel Dunn River Ocho Rios
Beautiful clean resort , excellent service , nice variety of food and everything was tasty ! Lots to do on site and close to many Jamaican sightseeing destinations .Lots of room and plenty of beachchairs to accommodate everyone .
★★★★
Joni -
Verified Purchaser
Small beach
Entrance of hotel is very nice,the grounds are well kept,the rooms are a little outdated,they need some work in the rooms.The beach front is a little small I am used to walking the beach,I would have to say that is my biggest issue with this resort.The staff was amazing we had an issue with needing two double beds,that problem was resolved before we even finished a drink.They were the most friendly people I have seen.The food was fantastic they had different themes at the buffets, which was nice not to have repetishes meals every night.Entertainment was okay have seen better at other resorts.Over all it was a great time would I go back most certainly yes
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★★★
Angolee -
Verified Purchaser
It's okay!
Short and sweet...Buffet-had way better, which ticks me off because if the hotel was at FULL CAPACITY then why was it not better???Restaurants-good. Pool was dirty everyday, pump hasn't worked in years we were told. Rooms very clean, people great! I probably wouldn't go back. Bartenders at the pool bar were amazing guys! Damian, Joseph and Chad - great great guys!!!
★★★★
Teez -
Verified Purchaser
Very nice vacation
The resort is very nice. I spend all my time at the pool and it was not very clean. The people are so friendly and make your stay so enjoyable. Wifi sucks. Very unreliable. Really only worked on my balcony or in the lobby. The island is gorgeous I would return to Jamaica anytime.
★★★★★
Rickerby -
Verified Purchaser
Run, don't walk!
This is one of the nicest resorts I've ever been to. No wrist bands, no towel cards, free safes, twice daily maid service, tons of shade all day long, cooling spritzer service at the beach and pool, drinks are brought to you so no waiting at the beach or pool bars. Premium liquor like Grand Marnier, Skyy Vodka, etc. The grounds are stunning, the rooms have super comfy beds with decadent feather pillows and the food is totally wonderful. It's s small, compact resort without feeling small and compact. everything is a couple of minutes away. For those with pain or limited mobility, you will easily navigate this resort successfully. 1.5 hours away from the airport , small but gorgeous beach that's free from vendors. Awesome vacation is awaiting you. So run, don't walk!
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★★★★
Brenda j -
Verified Purchaser
Jewel holiday
The staff were amazing Oneida jelly the spritzer girl st pool and also Chris the waiter at pool were all so friendly and helpful. The room service policy after we upgraded to diamond . We were told we had 24 hour service . When I requested coffee at 6 am as I am an early riser I was told I could not get coffee till 7 am but we could get a hamburger at 3 am but no coffee at 6am does not make sense. I would return to the jewel for another holiday hoping that will change.
★★★★★
GM26 -
Verified Purchaser
Amazing vacation!
I just got back from this resort on Friday. I went with my boyfriend and we spent a week there. It was so awesome! Staff was so kind and friendly and we never had an issue. Lots of food options, Jade was awesome! Met lots of cool people, overall had a great time! Only thing that kind of sucked is the second pool area including the piano bar was closed down November 3 for three weeks for construction. Would definitely recommend!
★★★★
Goddess13 -
Verified Purchaser
Great Place!!
A nice size. Easy to get around. Lots of helpful staff especially the entertainment staff (Happy Feet). Rooms were not huge but very clean and the bed was comfy. Great food especially in the Platinum restaurant. Order the Platinum steak and shrimp. YUMMY!
★★★★★
Beckyt72 -
Verified Purchaser
Small but wonderful resirt
This resort is very small so do not expect to have walks on the beach. It can be done in a couple of minutes. What this resort lacks in size makes up for with its staff. Everybody is very friendly and helpful. Always smiling and singing. The staff get to know the people and it's fantastic! The food is excellent, the service is superb. The room was immaculate. The biggest downside of this resort was the regular pressure from the Spa women to book a service. Expect to be approached several times a day.
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★★★★★
Yah Mon -
Verified Purchaser
Lovely small friendly resort. Big Rating!
Loved the location, the staff and the food was. Excellent. Close to Dunn's Rivers Falls if you wanted to do a DDT trip. Loved the Beach, no one bothering you selling trinkets. Loved that it was non smoking. Would return again
★★★★★
Kkbb420 -
Verified Purchaser
Jewels Dunns River Resort...AMAZING!!!
Had an amazing experience at the Jewel Dunns River Resort. The resort was amazing. The staff were the friendliest, most hospitable people. They truely made the trip for us. Food and service were top notch.
★★★★★
Alisha13 -
Verified Purchaser
Beautiful Resort!
The Jewel Dunns River Resort was a beautiful place to stay. The grounds were always kept spotless, staff was extremely friendly and helpful, food was fantastic, beach was small but nice and bar service was very fast! There was always a lot of entertainment during the day- games by the pool, snorkling,kayaking, paddle boating, darts,chess, shuffle board, golf and more! However the night time entertainment was rather minimal. I went when it rained almost every night so a lot of the outdoor evening activities were cancelled. There weren't many shows, just the same band played every night but it was still a great place to be. The rooms were so nice and always stocked with fresh towels- twice a day!! Flyers were put in your door every night so you always knew what was going on the following day. It was an amazing resort and I would definitely recommend it :)
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