Nice older hotel....Well maintained ...authentique Mexican style....small and comfortable...Food was good....not 5 star quality but very good all the same, and who cares anyway when you are so close to lot's of very inexpensive restaurants that you can try out just around the corner!!!...air conditioning great!!! bed very comfy!!! Pool nice and clean....Right on the ocean!!! And RIGHT IN THE MIDDLE OF ALL THE ACTION...Close to everything you could want....Market...Big box stores...Restaurants...Malecone...Buses....Super location if you want to experience true Mexico....lot's to do close by...Uber is always just 2 minutes away (never waited more than 4 minutes) Overal....will be coming here again! Good value for the price we paid!!!! Just wishes we could have stayed longer! The only thing I was disapointed with....was the service for coffee refills....they never refilled my cup once...and I always had to ask for more....I hate that...Drinkers get a drink without even asking...but us coffee drinking always get the short end of the stick!!!! That is my only per peeve!

I've been to P.V. twelve times and twice to Playa Los Arcos. It is my favorite place, but is not always available when I can travel. It is situated close to the malécon but far enough away from the loud nightclubs. Close enough to small bars with a variety of different live music. The hotel staff are friendly and quick to help. Most guests are repeat customers. Food is great. This year breakfast included live entertainment- a most wonderful trumpet player. Three pools, a Jacuzzi and a child's pool. One pool is not heated. The room was a bit musty - but I suspect that any hotel more than 10yrs old situated on the ocean front will have some mustyness. I will be returning as frequently as I am able.

Playa Los Arcos is a very pleasant resort with a nice atmosphere and many activities for all ages. It has multiple pools with nice warm water. All rooms have good views of the pools or the ocean. They have mexican evening entertainment. It is close to other restaurants and nightclubs.

This was my wife and my third trip to PV but first time staying in the romantic zone. I have to say playa Los arcos has to be one of the nicest hotels in this area. It has location, great staff, great rooms, average food in the dining room, great pool area. Biggest plus is location. It is so close to hundreds of great restaurants on basilo badillio street and many side streets.

We enjoyed the hotel location and food very much. Unfortunately we had to change rooms three times to find one that was in good enough condition to unpack our things. It took three days of going to the front desk to get the room changed! Again our new room needed to have the air condition on at all times to keep down the musty smell of humidity. Unacceptable!!

Perfect location. The Beach fun so close and staff to set you up. Yes the hotel is aging they seem to be working all the time. Our room was clean, beds were comfortable, really comfortable and clean. Fluffy bath towels. Fantastic maid. We got everything we asked for. As I said need to spruce the rooms up a bit ..food was good ..drinks were awsome..nice pools. Could of used 2 working elevators!! The amazing ..amazing thing is the staff!!

Very busy small hotel with great staff, hit and miss food in a good location on the beach. Lots of shopping in area. If you want to be in the middle of the action, stay here but get a room on the side where you might be able to get some sleep. DO NOT take a room with door facing the street. WARNING!: Avoid the jewellery store across the street to the left (Marino and Marino or Joyeria Delfin). Ricardo is a scammer who adds to your bill and distracts you so you don't notice. He's very good at this; he added $100US to my bill. The other jewellery store, Yoler, right across the street is very expensive. If you want a fair deal, turn right when you leave the hotel and go to Siverland in the next block. Small, owner-run. Food: mediocre. Salads and fruit are excellent but mains are heavy and starchy. Pools: all seemed clean but the one bordering the beach looked not as good at the end of the day. Staff: Very hard-working and did a good job. Visible security too. I don't think I would return to this hotel because of the noise. They have 2 other properties a block away from the beach and I would try oone of them.

The poolside rooms are excellent.The dinner show was too loud for conversation while dining. We would stay here again because of the convenient location and the atmosphere at poolside and on the beach.

Not much that needs improving, Old Vallarta so it is in a great location. Staff pleasant and helpful. A bit slippery around the pool. Wanted to take one of the carved doors home. Loved Angie who operates the spa because my manicure is still perfect.

The location was perfect and all the staff made our vacation very special. Spending Christmas in puerta vallarta was most exciting I would definately return here in the future. I can see why there are so many repeat customers. all the meals were very tasty and special thanks to Manuela gir my daily nachos Pico de Gallo and guacamole.

I love the friendliness of the hotel staff, the pure magic of being in the heart of Mexico, the rooms were always clean, bright and cheery. We were never without someone making sure we had a drink or something to do, everything we asked for came the reply "Of course" Absolutely wonderful and I will be going back for sure…..

Basic 3* but clean and friendly in the best location in PV. Food is adequate - most meat/fish dishes are stewed - little grilled meat and no bacon. The guacamole dip at the snack bar is excellent. Fish on a stick on the beach is excellent. The leather chairs throughout the resort are very comfortable when well padded but few pass the test. The nightly entertainment is good but competes with the sound of the water fall. The children in the pool and the water fall are very loud so I would suggest closing the water fall at 4 or 5pm. I was disappointed to have missed every aquafitness class and would have like it announced on the beach.