All around great resort! Grounds were spotless... Pools well supervised... Rooms were clean... stayed in the Little Mermaid building #9 we really enjoyed the balcony outside of room... Was great to sit out in evenings!

The resort is well located and close to the Disney parks. The resort is clean and the facilities are good. The check in was very slow and the room was not ready by 3:00pm, and we were not informed of the delay, or of when it would be ready. After further delays we ended up cancelling a dinner reservation. We were given a couple of free passes but they were loaded to our account under the incorrect park for the wrong day. They corrected it but we ended up wasting at least 30 minutes in the process. Overall the resort was OK. I would consider going back.

We enjoyed our stay at the Art of Animation resort. Room was perfect, well kept and tidy. The Art and statues around the resort are fabulous (in typical Disney fashion. Food was excellent with plenty of choices for the kids. Would Definitely recommend!!

The grounds were immaculate. Loved the themeing around each hotel building. Landscape of flavors wasn't bad, but wasn't what I've read on other reviews. Preferred eating elsewhere. The bus system was great, always on time and very little wait time both at the resort or off resort. We stayed in the little mermaid room. It was smaller than expevted, but we rarely spent time in the room. Would definitely upgrade to a family suite next time. I would certainly book there again!

The room was always in perfect condition. The staff is very friendly. They do everything to make sure your vacation is the best it can be. Loved the resort. The buses run every 20mins, so you can get to any park within 30mins of leaving your room.

Art of Animation was everything we had hoped for. They we very accommodating to our family size with room and friendly service. This is one I will definately tell my friends about and be booking again

Was nice to have a little Kitchenette- the cup idea works -easy to get help from staff -pools were great-easy to and from theme parks by Bus very little wait time -parking lot lots of space-luggage service also great& fast-room service also fast when called upon

The resort was very clean and the amenities were very much enjoyed. The rooms were very clean and the staff was very friendly. The food was fantastic! The resort was located close distance from the parks which was a big plus.

Resort themed grounds and pools are sure to impress kids! Our 5 year old son LOVED the replica's of the Cars and pool options. Impressive attention to detail on the grounds. Shuttle service to parks did not disappoint. Food options were limited and did not vary.

Great resort. The pool is great and the front desk/concierge do their best to accommodate. I've stayed before in a standard room with two double beds and preferred it over the family suite which has only one double bed, a sofa bed (not comfortable at all The mattress is paper thin and had a smell and the Murphy bed which was ok but also had a smell.

I travelled with my whole family (17 people) for a one week vacation. There were four small children ages 3,6,8 and 10 and the rest of us were from 20 to 71 years. We planned our days ahead of time so that we'd have 1 day free and the next day at a park. We took the complete food plan and 4 day park plan. The vacation worked out so well that the whole group agreed that it was the best ever. The meals in the restaurants are well served (Tony's and the Irish Pub being favourites) and the food was excellent. You must reserve before you come, as they fill up fast. The food and choices in the on site restaurants was very good and well varied. We did find the food plan a bit difficult to understand at the beginning. You must plan out snacks and meals so that you don't run out before the end of your stay. The pools were well watched by the guards, without interfering with the fun. All would like to return at a later date.

There is so much to do at this resort. I recommend for anyone going there to plan a day or two to just relax on the resort. There are three beautiful swimming pools. My kids loved the swimming pools. The grounds are beautiful and the staff do a fantastic job keeping it clean. The rooms were clean. Beds comfortable. Room was spacious, we stayed in the little mermaid room. The only downfall staying in this room is that the little mermaid mermaid building is a bit of a walk from the main building where the restaurant is. It was inconvenient to refill your mug if you wanted something to drink late at night. I would recommend for them to put a drink station at that end of the resort also. I would stay at this resort again.

Disney has such a keen attention to detail, and this resort was no exception. So clean and so cool for both the kids and adults. The Cars suite that we stayed in had many details that we wouldn't have imagined, and the kids loved every bit of it.

Every inch of this resort inside and out was super clean. The pools and mini water park for kids was great, keeps the kids super busy. Stayed in the Little mermaid rooms and walk to transportation is not too far at all.

I loved this hotel. The themeing is amazing throughout. Stayed in a little mermaid room and it was a bit far because we were in the last building but was not too bad. The Cast members were all very helpful and the food court had a decent variety of food. My kids loved every minute of staying at this hotel. They had nightly movies by the pool and activities everyday. Some people may find this a basic hotel but it suited our needs of a place to sleep and a pool to swim in. We were not dissapointed.

This hotel was very well kept and very clean. The staff was very friendly and the rooms were always clean. The food was always amazing there as well! Everything you needed in one place. I would go back to this resort.

hotel was amazing.i loved how they put so much detail into every inch of the place from the seashells in the flower beds to the rooms.the pools were also very alive with details especially the music playing under the water!the service was great and I would go back again anyday!

Everything was excellent. Rooms were clean and themes were all that we could ask for and more.Staff were pleasant and helpful. They went way out of their way to help us. Would go back again and again.

We loved the food, and the rooms and grounds were immaculate! The pools were heated nicely. The front desk was helpful, everyone that worked at the resort were very friendly. The transportation was well marked and easy to use.

This resort was lovely. The buses to Disney World ran very well and the pool was beautiful. The only complaint was the food - both service and amount. I had 3 children with me ages 11, 9 and 7. The 11 year old had adult portions and therefore ate well on what was allotted. The other two children were only authorized children size portions which was totally inadequate and I ended up having to pay extra to ensure they had enough to eat. For example, the 7 year old ordered a pizza and salad. The pizza was about the size of an English muffin and he was not entitled to salad as well. I ended up paying for it. The choices of sides and desserts (baggies of carrots, apples and grapes) and small sizes of drinks was the same every day. Again I had to pay to upsizes the drinks. I would say the children's food entitlements were perhaps adequate up to the age of 5 perhaps. The adult portions and choices were fine. The service for what they call the quick choice (I believe) was divided among counters. When each child wanted something different, and I had to take each of them up to order their meal and then go to the only place that the sides and drinks were available obviously took a long time to get everyone seated and fed. It was awful and I heard other people saying the same thing.

We had a geat time at this resort. So many friendly staff in all areas of the resort. Housekeeping created wonderful surprises each day in our room. Prices were reasonable. Lines were never long. The place is well kept and clean. Pool themes are amazing! It made our disney experience the best. Never had a problem and no complaints. Being greeted outside as we stepped off the bus and having a staff waiting specifically for us with all our information and magic bands was the most amazing feeling ever! Keep up the great work!