We had a fantastic time at Villa del Palmar. Food was fantastic. A lot of premium liquor was included in all-inclusive. Most of all, the staff - they make this resort a step above. Highly recommended.

This was such a great experience. The hotel exceeded our expectations. The food was delicious in all of the restaurants including the buffet! The staff was wonderful, very helpful and friendly. The grounds were beautiful and super clean. Honestly from the front desk, concierge, pool staff and cleaning staff we have nothing negative to say. Just bring lots of small bills for tipping:)

Our stay at the Villa Del Palmar Cancun from Feb 2-7'18 was absolutely magical!! The resort is stunning, rooms are beautiful and we absolutely loved the large balcony with the hammock. The food at all of the restaurants was amazing, and the beach was beautiful. The staff at the resort were wonderful. Having vacationed in Mexico 7 previous times...this resort is the absolute favourite. We will definitely be returning to the Villa Del Palmar Cancun.

The Hotel is well layer out . Beautiful grounds , every corner has something to discover , fire pits , hot tubs . Pools , bars , and many more amenities . 95 % of the staff are very good to exceptional . Dinning . La Casona excellent . We ate some wonderful lunches at Zama , the service and food were better than very good .. Hiroshi. Again very good . Caprichos for breakfast. Great tasty assortment . Quick service . Indian food could be better. Davino had some excellent food , our waiter seem to lack interest in our table . But a quick thinking busboy was quick to see our need and went out of his way to help us.Bite restaurant , no service for at least 7 minutes. We had to call a waiter over. Drinks were slow . Finally a young lady became our waiter and the service was excellent . We met at lobby bar every evening at 5.00 pm , the bar tender and server , well they were exceptional , we met several wonderful couples there . Meeting people is one of my favourite holiday pastimes and I was not disappointed. Everyone we talked to loved the resort with no complaints even when I asked them if they saw any problems Nope . I felt no pressure from the time share people and talked with several who purchased and were very happy with what they received for their investment This is a perfect place to bring children. The kids definitely had a great time . 3804 great view .Our room was very comfortable and well kept , thanks to housekeeping . Room service was very quick . Beautiful turquoise waters , took the fast ferry to Isle Mujeres. Fumes from vehicles not very pleasant . Local restaurants and a cool Sol beer . Rented a taxi on the Isle $30 US. Victor gave us a tour for couple hrs . Met some intresting locals on the local bus . Felt safe the whole time . Biggest problem is that we are walkers And felt that the walking space is limited . Weddings. wow beautiful place to tie the knot . Over all would highly recommend this resort . Cheers , try it you will like it !

If you are looking for a resort that's a wild party, this isn't the spot. It is quiet and relatively small with amazing views, great food and drink, wonderful pools and fantastic rooms. There isn't even a swim up bar, which we actually found to be a good thing as there was less sloppy partying going on at the pool than what you typically see at an all inclusive. Drinks are easily attainable with quick poolside service and many nearby bars, but you don't see the groups lingering all day at the swim up bar and drinking excessively. Beach swimming isn't great (though the beach itself is very nice) but the pools make up for it. The staff don't necessarily go out of their way to make you feel like a king or queen, but they are friendly enough. We stayed in a one bedroom ocean view suite and the added cost is most definitely worth it. A massive balcony is included with a hammock which we used daily. The resort is kid friendly, though not overrun with children. There are adult only areas and pools if you really want to avoid kids. We traveled with our 8 month old son and the resort staff were very accommodating, providing a crib with appropriate bedding on arrival and sterilized high chair with tray at each restaurant we attended. Our room included a full kitchen, washer and dryer which is a huge plus for anyone travelling with kids. Food quality was very good - we particularly enjoyed the Japanese restaurant and Steak House. Breakfast buffet was good, we did not attend the dinner buffet as the 'a la carte' restaurants can be attended for every dinner with reservations (we typically made them same day with no issue). We would highly recommend this resort and will attend again.

All the staff are wonderful. The grounds are gorgeous, pools were cold. Food is great, but you have to pay for some extras, since it's not part of the inclusive. All premium drinks. Not the best beach, too much seaweed.

We have enjoyed a one week all inclusive package vacation three times at the Villa Del Palmar resort in Cancun. The hotel is approximately a forty minute drive from the airport and a thirty minute drive from downtown. On arrival at the hotel we were welcomed with a cold drink while we waited to check in. Checking in went smoothly and we asked for a room on an upper floor. We also asked the Concierge not to be disturbed by time share sales reps and had no problem. We were more than happy with our room which had spectacular ocean views, and also inviting views of the Isla Mujeres. Our room was very comfortable and clean, and the housekeeper did a wonderful job. The rooms are large and modern with a huge balcony and a double hammock to relax in. There is also a mini fridge in the room which is replenished every day with beer, soft drinks, and snacks. These little extra touches added to our enjoyment. The hotel is well maintained and the beautiful gardens are immaculate. The pool area is comfortable with plenty of loungers and towels available. If you prefer the beach, you will find ample shade from the palm trees, umbrellas, and Bali beds, or you can enjoy a cold drink on one of the many loungers. There are several restaurants and bars to choose from, and we were always welcomed by friendly, professional staff serving excellent food and drinks. The same quality of service is offered from room service which is delivered promptly. The hotel offers a free shuttle bus to a flea market or to the mall in downtown Cancun, or you can enjoy some time on the Isla Mujeres. The ferry to the island is located next to the hotel. Once on the island you can rent a golf cart all day for 40-50 USD. allowing plenty of time for exploring the islands amenities, like shopping, bars and restaurants, snorkeling, etc. This is a quiet hotel where you can relax and enjoy the sun and quiet evenings. However if you prefer a party atmosphere and more activities, you may want to consider the hotel zone. My husband and I are experienced travelers who have enjoyed many different types of vacation. We found the Villa Del Palmar to be very relaxing, and highly recommend it.

Excellent customer service, we got to the hotel and we are greeted with the cool beverage, after a long travel there is nothing we can asked for than to be greeted with the great hospitality staff. We had an excelltent experienced with the hotel staff as being kind and helpful- great service with a great smile. The place is beatiful and clean. We cannot ask for anything more, the pools and the beach front is mesmerizing. We had great dining experience, the food were excellent and item selections are plenty. Looking forward to coming back at Villa Del Palmar. Great Resort and a Great place to be.

We recently travelled to Cancun, more specifically to Villa Del Palmar Resort where we stayed for 7 nights. I must say this was the best all inclusive resort ever. The service was impeccable, the staff was cheerful, extremely pleasant and attentive and guests were treated with the utmost respect at all times. The food was excellent and plentiful whether you ate at the A la Carte restaurants or at the Buffet. We were even served drinks and/or food at the beach... this was a first for us. When dining at the Buffet, tables were set outside around the pool and dinner was followed by nightly entertainment... lots of fun and really nice of the hotel and staff to set it up every night. The rooms were beautiful, very clean with a balcony overlooking the ocean and what a view, just gorgeous - the bed was really comfy -my husband and I never slept so well. And oh! we even had a hamac on our balcony. As for the grounds and the pools (all five of them) they were beautiful and well kept with little nooks here and there in shady or sunny areas to relax, chat and with friends and family. Also a plus whas the fact there were enough chairs for everyone. I don't know about you but if there's one thing I hate doing while on vacation is hunting for chairs either at the pools or at the beach - believe it or not we did not have to get up early in the morning to reserve chairs.... We intend on returning next year - this is a first for us as we don't usually go to the same resort twice. This was in fact our dream vacation - thanks to the the staff at Villa Del Palmar.

Staff polite and very helpful in all areas. Food was great including late room service. Beautifully landscaped. Daytime and nightly activities! A bit out of the way but Isla Mujeres easily accessible. Would return!

We spent 7 days at the Villa Del Palmar just outside of Cancun this past January. We were super excited as we have been to Cancun before and have compared all of our other trips to this amazing place. Also the reviews of this hotel looked promising and we thought this was going to be the recipe for our all time favourite trip! Unfortunately for us, it started to rain during our transfer from the airport to the hotel, and it didn't stop the entire time we were there. We were extremely disappointed with the weather because our winters back home are so long and cold!!! The only saving grace was the Villa Del Palmar itself. The resort was beautiful, the food was delicious, the staff very attentive and helpful, and the 1 bedroom suite was bar none, the best hotel room we have EVER stayed in! One other positive, we also met so many awesome fellow travellers who helped us forget about the weather, and really have some fun despite the rain. We highly recommend this "hidden jewel" of a hotel. We are afraid that once the word gets out, it will be extremely busy!

Beautiful Resort, Very well maintained. Hotel is about 30 minutes from the airport and the hotel zone in Cancun.That was a problem if you want to go out at the Hotel Zone in Cancun. Taxis are hard to find because they think it's too far. We had the one bedroom. The kitchen was fully equipped. If you wanted to cook you had everything you needed. Nice Quiet resort.

Well umm there is nothing that I don't like about this hotel its just amazing! I will return to this hotel for sure its a simply the best we stayed at and family friendly too .Its a place you can call a paradise

We stayed at this resort just over a year ago after looking into the Cancun area. First, the grounds, lounges, and bars were absolutely immaculate this resort is still fairly new and we found it to be well taken care of top to bottom. Especially impressive were the pools and top notch gym. The rooms are spacious, clean, and very modern. The beach at resort was smaller but well taken care of. What we were let down by, was the lack of a lunch and dinner buffett. We are big fans of variety, here you will find that after breakfast all meals will be a la carte from every restaurant. Also, having to sign your receipt after every meal and drink did become annoying as it is all inclusive, but they keep tabs on what you have ordered due all the time share people. With all the above being said, the food and drinks were excellent, simply the system got be tedious. I highly recomend checking out this resort but make sure you do so as an all inclusive, several time share people were complaining of the high price of food and drink.