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Breathtaking turquoise waters and soft white sands form a serene tropical paradise at the Bahia Principe Grand Bavaro. Offering a lavish all-inclusive experience, the Bahia Principe Grand Bavaro is positioned along the pristine white sands of Bavaro Beach. Built in 2004, the Bahia Principe Grand Bavaro boasts 744 stylish suites spread across several low-rise, three-story buildings within a sprawling, meticulously landscaped property. Each spacious suite is thoughtfully designed featuring modern amenities and private balconies or terraces with breathtaking views of marvelous tropical gardens or the resort's lake-style pools. Guests of the Bahia Principe Grand Bavaro can enjoy the facilities and specialty restaurants at the Bahia Principe Grand Punta Cana and Bahia Principe Grand Turquesa (services at other hotels may vary due to renovations or policy changes, so please check before booking).
Bask in the sun while sipping a cocktail by one of the twin lake-style pools. Pamper yourself with a soothing beachside massage, letting your stress dissolve with each crash of the waves. Explore the saunas, showers, bubble beds, and dynamic pools offered in the hydrotherapy area of the Bahia Spa. Participate in daily activities such as tennis, snorkeling, kayaking, and catamaran sailing ($). Kids will have fun at the water park located in Bahia Principe Grand Turquesa. They can also enjoy the activities at the Kids Club (ages 4-12) or the supervised Bahia Scouts Program ($).
Throughout your stay enjoy the international buffet, beach restaurant and pool restaurant or grab a drink from one of the many bars. During your one week stay you’ll have 3 a la carte dinners where you will be able to choose from 9 a la carte restaurants (reservations required), one of which is for adults only. After dinner, dance the night away at Congas Bachata Discotheque, or the Merengue Bar or enjoy some karaoke at the Piano Bar.
Situated within the expansive Bahia Principe Resort complex in Punta Cana, the Bahia Principe Village offers a lively atmosphere filled with shops, dining, and entertainment. Explore the charming boutiques that offer everything from handcrafted jewelry and local art to beachwear and traditional Dominican crafts. Immerse yourself in the local culture with various cultural events and activities hosted in the Village. From traditional dance performances to art exhibitions, you'll have the opportunity to experience the rich heritage of the Dominican Republic firsthand. As the sun sets, the Bahia Principe Village comes alive with vibrant nightlife. Dance the night away at a lively disco, enjoy a cocktail at a stylish bar, or catch a live performance featuring local musicians and entertainers.
Punta Cana enjoys a tropical climate, with warm temperatures year-round (21C-32C). The best time to visit is between December and April when the weather is typically sunny and dry. The resort takes great care to maintain the beach, creating a serene and luxurious atmosphere. Beach conditions can fluctuate seasonally and following major weather events.
**On November 1, 2024, Bahia Principe Grand Bavaro and Bahia Principe Grand Punta Cana will become one hotel known as Bahia Principe Grand Punta Cana.
For more information on the Grand Bahia Principe Bavaro, speak with one of our experienced Travel Advisors: 1-800-665-4981.
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| Transit Time | 30 |
|---|---|
| Number Of Rooms | 744 |
| Number Of Pools | 2 |
| Golf | Nearby |
| Beach Front | On The Beach |
| Year Built | 2004 |
| Child From | 2 Years (24 Months) |
| Child To | 12 Years (144 Months) |
| Kids Program | Yes |
| Swim-up Bar | 1 |
| Spa | Yes |
| Weddings | Yes |
| Fitness Room | YES |
| High Low Rise | Lowrise |
|---|---|
| Star Rating (optional) | 5 |
| Address 1 | Arena Gorda - Macao, Section Baigua |
| Address 2 | Higuey |
| Region | Punta Cana |
| Country | Dominican Republic |
| Phone Number | (809) 552-1444 |
| Fax Number | (809) 468-4327 |
| Renovated | 2013 |
| Casino | On_site |
| Latitude | 18.724300 |
| Longitude | -68.463321 |
★★★
Private -
Verified Purchaser
Don’t pick the Bavaro Resort
The compound had about 7 resorts, don’t choose the Bavaro one. The customer service there is terrible, they give you dirty looks the whole time and they only speak spanish. The buffet also has a terrible smell that makes you nauseous when you eat. Pick the Punta Cana one or any of the other resorts. The entertainment was good and we still had access to some other resorts so we were able to enjoy ourselves.
★★★
Mel86 -
Verified Purchaser
Gorgeous property
Property was gorgeous and clean. Food was good. Not always hot/fresh. Entertainment nightly was decent. Room was nice despite leaks in ceilings. Drinks awesome. Worst part was staff. Rude and Uninterested in serving clients
★★★★★
Private -
Verified Purchaser
Bahia Principe Bavaro Grande Review from a First Timer
Room we checked into was musty smelling, didn't have hot water and the patio door would not lock. We asked to change rooms and were accommodated in our request although it took and bit of back and forthing and coming back later to pick up the key when the rooms was ready. Ground were beautiful, the staff was extremely friendly and pleasant. Even those who were selling excursions and trinkets were polite and not pushy. The food truck concession was a little disorganized and the computer system went down. I believe that the confusion and congestion would have been better managed if the coordinator was able to provide instructions and call out the ready orders in English. Through it all and there were many frustrations expressed by the waiting customers, the staff was pleasant and professional.
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★★★★
Private -
Verified Purchaser
Bahia Principe grand Bavara
Grounds were beautiful but needs maintenance.Room was nice but needs maintenance but very comfortable. Food was good but repetitive. Too many,mosquitoes I got bitten all over my feet . Service could improve at the buffet
★★★★
Private -
Verified Purchaser
Great Grounds and Beach
The hotel was nice, restaurants great food, beach nice and clean, as was pool. Friendly staff. However, our room, although clean, was infested with mosquitos every nite and we came home with bites all over our face, etc.
★★★★★
Private -
Verified Purchaser
Wonderful resort
Everything was great, service was good, food was above average, property was very well maintained, although the resort was a bit busy, it was sometimes difficult to find a good spot at the pool. The beach was well kept, drinks were unlimited,
★★
Private -
Verified Purchaser
Not impressed
The grounds were lovely. The pools were nice,but way over crowded. The beach was difficult, on a hill, too many chairs. The rooms were mediocre,our view on balcony was the back of a building where staff were working and yelling at 6am, and trucks unloading supplies, very disappointed ??. The cleaning staff were good the first 2 days, then they didn’t take dirty glasses away or replace them, sometimes the blankets would be on the bed, sometimes in a heap on the chair. And came home full of bites that blistered.Nothing like Web. Pics
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★★
Private -
Verified Purchaser
Too many problems
Food and staff was amazing. Beach was terrible, sloped, could not get a chair and they were lined up like a movie theatre. Pool was fine. Our room was poorly looked after, no coffee, towels etc. Room cards stopped working 3 times. Little bugs in our room. 3 out of 6 people on the trip got such bad bug bites their legs were covered in large red spots, Mosquitos maybe. Such a huge resort its far to walk anywhere but there were plenty of trolleys.
★★★
Francie -
Verified Purchaser
Poorly run resort
Dining wonderful Rooms were old, smelly, horrible beds and furniture, plugs didn’t work most of the time..these rooms should be gutted The first 2 days rooms were cleaned, that’s it! Our bare feet would be black upon bedtime. Room remained cluttered, empty dirty cups, glasses, nothing wiped down. The only thing that was done was the bed was made. Even then, the top blanket was never on the bed, just folded. Every phone call I made for things that needed to be done or supplied, no one ever showed up. We were locked out of our room till 1 in the morning. We had to get angry with the front desk in order to get new keys. Service was terrible. No pool service but we could tolerate that. It took 3 hrs to book in, they didn’t have a third room for us Loved the grounds, shuttles and the variety of foods. Wish there was some English entertainment Unless service, rooms changed , I wouldn’t go back I know there are lovely rooms available, we were very unlucky. This trip was booked 6 months before, no excuse
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★★★★
Funkster -
Verified Purchaser
Resort way to busy...not enough staff to handle cleaning of tables during breakfast and supper...mosquitoes in lobby very bad
rooms were very nice ...grounds and pool and beach area very nice...easy to walk on the beach...vendors were not pushy...should teach staff to comunicate and understand english...all in all not a bad experience., but could have been better
★★★
Private -
Verified Purchaser
Good but need more work to return to recover state
I think that both hotel and other services (room especially) need improvement. We went here as we have been before but service is not yet at that level of pre Covid.Room was cleaned but a lot of mosquitoes inside, toilet holder broken, shampo holder didn’t work, tub with stains or damaged, tv hardly could see any program in English. Reception seems very slow and hardly helpt to get any information if needed. We booked with trip central and nexus tour was supposed to complete transfer from airport to resort and back but they were unreachable no information was provided to us. In the resort was really hard to get coffe and drinks ( beer) because either coffe mascines were not ready or in very small number in restaurants. We had to ask waiters to bring water, coffe or beer and in some cases we hardly get it or got it at the end of meal. Pool was very crowded and hardly could find place to sit unless you wake up early. The place is good but not sure if I will go again. Thanks
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★★
Tsens -
Verified Purchaser
Disappointing Smelly resort experience!
Disappointing Stay My Brother requested a crib for this 14 month old Before leaving for this resort. He did not get a crib for Two days after several attempts made to the front desk. Next the place smells bad the Buffet Restaurant has a smell kinda like sewage that makes you not want to eat there! Food and service is subpar on a good day! Our Room had mold in our bathroom! Public washrooms on most days had no soap and toilet paper the Hotel doesn't care about sanitation . If you have a toddler goodluck finding a tray for your highchair! Two cofee machines in front lobby seemed to be always broken! Must always wakeup early to get pool or beach chairs the place seemed overcrowded and overbooked lineups everywhere! Not recommending this place to anyone never coming back this place is dirty staff always act pissed off when asking for something! We read the reviews somehow this is not the same place advertised!
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★★
RobanAmy -
Verified Purchaser
Bahia compound of 7 resorts in Punta Cana is not recommended
I DO NOT RECOMMEND HERE 2.5 star 3 at most The bad - wifi works 35% of the time and slow,can be upgraded for $, but it won’t improve - Food is always cold at the buffets/ under cooked and burnt even when they first open - Short staffed/ rude - Taking over 2hrs at the à la carts restaurants - Can only pick 3 a la cart restaurants - Staff can’t speak English - Pools cold - Staff doesn’t seam happy at all - Live wires out in the open - Things In disrepair - Room keys quit working and taking 45 minutes to get new ones - Room had a lot of water in it from the ac, took 2 try’s to fix - Bugs are really really bad at night no matter where you are, you will get eaten alive - Service is really really slow The good - There are some good staff/ really nice and fun, only found 6 - Room was always clean - Food at a la carte restaurants really good - Golf carts to take you to places From all of the people I have talked to this is one of the worst spots that they have been to, but you can go for your self and see it first hand, but I wouldn’t recommend it. If you see good reviews it’s either they were payed or it was there first one The Bahia chain is amazing. I loved all the Bahia resorts in other parts of the Dominican as well as in Mexico. My all time favourite resort ever is the Bahia Pincipe luxury runaway bay Jamaica that we went to 2 months prior to the Bahia compound in Punta Cana. We have been to 9 Bahia resorts. This resort compound was severely disappointing. It had the potential to be so much better. Hot food and the property sprayed for insects would have made a world of difference.
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★★★
Private -
Verified Purchaser
Hotel/tripcentral review
Bahia Principe Grand Bavaro villas #30 and up, BEWARE!! They call these rooms superior suites, not even close! They are old and falling apart, the musty smell when we got to the room was overwhelming. The room and adjoining room was invested with mosquitos and there were tiles missing in the flooring. We paid to upgrade to a premium room and that was worth every penny, villa #22. These villas appear new and are very modern as well as being close to the beach.
★★★★
Private -
Verified Purchaser
Beautiful place
The grounds were well maintained, the public areas were cleaner than most I've seen down south, the rooms were clean and spacious BUT a fan in the bathroom is a must and the shower door is not big enough to stop the floor of the room from getting soked. The dining .... it's down south!!!! Breakfast was great. Now, in our case we are old and have bad knees and legs so the fact the buildings have 3 floors and have no elevators we were exhausted every day from stairs because we were on the 3rd floor. In general. NICE spot. It's too bad there was too many waves at the beach.
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★★
Michelle Steffens -
Verified Purchaser
Stay away!
Terrible (slow) service, run down and unsafe. Took 3 hours to check in and buffets were dirty and had bugs. They ran out of alcohol (tequila and rum) mid stay. We will not be returning and felt as though we paid for a 5 star but went to a 2 star max
★★★★
Private -
Verified Purchaser
Fantastic Resort
The grounds were clean and green spaces well maintained. The pools were clean and varied. Food was abundant and varied. The swim up bars were a nice touch. The staff were very friendly and very helpful. There were many ramps for walkers and wheelchairs to access the different areas.
★★★★★
Viktor -
Verified Purchaser
Amazing resort
Bahia Principe is amazing resort, but don't use West Jet . We had worse transfer from airport PUJ to Bahia Principe . They could not resolve it during half hour ping pong me from one reprehensive to another, even I show them my printed booked documents. at the end one of them said , I done it specially , I was teaching you how you must talk with me. For next my visit , I will use different air fare company like Air Canada , Transat , and will try avoid West Jet . This is not complain about flight itself, I don't understand how company lost my info and did not send this information to there representatives, also even they did not get this info they don't have our name in there list , still should be plan b for this condition
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★★★
Karen -
Verified Purchaser
Beautiful surroundings
Beautiful surroundings, fairly good service. Good food but came home sick on the plane with food poisoning. Not a happy ending. Would not go back. If you are the least bit afraid of the food, don't go it will ruin your holiday. AC in the room very substandard. Lots of mosquitos in the room. Wifi was terrible even after paying the premium.
★★★★★
Private -
Verified Purchaser
Beautiful and Relaxing
Our Agent Natasha Spencer did an amazing job making the arrangements for trip. We got exactly what we asked for.. 2 bedroom junior suite close to beach and pools. It was conveniently arranged so that at checkout- you can go straight to airport and catch flight. The resort was well kept and beautiful. Staff were friendly and helpful even though they had difficulty with English. The rooms were a little dated and could be cleaner but it was good. Lots of great food to select from and local drinks. There was entertainment for the entire family every night which was awesome. Sadly, it was sad to see the large amounts of food wastage in the Buffet area from guest especially when surrounding areas of resort has visible poverty. It was a pleasant first time experience.
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★★
Private -
Verified Purchaser
Bahia Principe Grand Bavaro Is Not A Good Choice!
Bahia Principe Grand Bavaro, is a very bad maintenance hotel, everything is falling a part! tripcentral is great company! I'm refering to the hotel in question! We have to book Bahia Principe Grand "Fantasia" that is a great hotel so, void this hotel at all cost! In general the staff and location is very friendly and somehow likes to help, however, it all has to be with the hotel poor maintenance!
★★★★★
Roxan -
Verified Purchaser
Love the hotel â¤ï¸
Me and my family was there for 8 days and 7 nights. Our room is amazing, the room attendant is so sweet I forgot to ask her name. When we arrived we wait for almost 2 hrs because our room is not ready yet. Food is amazing everyday is different but my only concern the server is too slowly, I have to ask them if I need coffee or water nobody is asking us what we need. Sometimes I went or go to get my own drinks because if I wait for them I'm going to be thirsty or the kids. Bahia Principe is my favorite we have a good experience in Mexico, Punta Cana is beautiful also but they have to train their staff about customer service I been many countries in Carribean they don't speak English but they try their best to give customer service as they can but this resort especially the server they have to train them because if not people will not come back there
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★★
Private -
Verified Purchaser
Average resort
Rooms need to be upgrades! Bathrooms were definitely not 5 start ... I would say 3 stars. I was disappointed to understand a the resort, my package included only 3 A la carts.. and they were very disappointing. Especially the Indian Thali.. service was bad and food even worse I was very disappointed with the Grand Bahia Bavaro resort
★★★★★
Private -
Verified Purchaser
Beautiful resort
This resort is beautiful, ground is well manicured, clean and maintained daily. Room was spacious, AC, fridge, safe, shower etc all in good working condition, was clean and with all needed stuff in it. Restaurants are clean, lots of quality food, lots of waitress ready to accommodate guests.
★★★★
Private -
Verified Purchaser
Amazing Resort!
Everything was really good people were very nice they work very hard to make everyone happy, yes there is line up to get drinks but there is so many of them and a huge amount of us they are doing the best they can, its not the end of the world to wait in line for a few minutes to get a drink
★★★★
Private -
Verified Purchaser
Wonderful vacation
We liked it all. Wonderful a la carte restaurants.staff very friendly, great location. No wait to check in. Beach and pools excellent. I read some of the negative reviews and while they may have been true our experience was totally different.
★★★★
Durai64 -
Verified Purchaser
Great vacation
The hotel staff are nice. The facility is maintained well. However the rooms are dated with mould and broken receptacles. It was not a five star hotel as stated. I will recommend this hotel to others. However, be aware of the scam of the Privilege Club. People have lost tens of thousands of US$s under this scam. Please read the reviews. I am a victim of this scam too.
★★★★
Private -
Verified Purchaser
Great time
This was our first time in Bahia Principe Grand Bávaro! We were really surprised to see how beautiful this resort was. We liked our room, which was right by the pool and walking distance to the beach and to the lobby. Food was great, service was excellent, staff - very friendly and attentive. One thing about the beach ,- it was quite crowded, Beds were very close to each other and IT was a problem to find an umbrella or palapa. Otherwise everything was great, we’ll definitely come back
★★★★
Private -
Verified Purchaser
Awesome Resort
This resort was everything we expected. The grounds, the beach and pools are fabulous. The food was great, always something to eat. The rooms were very clean. The rooms are dated but clean. Yes there were a couple of mosquitos, but we were not bit or anything like that. Would go back. They have multiple pools and always were able to get chairs around pools. They had lunch at pool area each day. The weather was great.
★★★
Shannon -
Verified Purchaser
Grand Bahia Principe Bavaro Feb.8-12 Solo traveler
Pros- Beautiful grounds, common areas well kept. Shuttles to and from beach to room to lobby A la cartes were pretty good-Nikkei and Maiko. Buffet was average, fair selection. Service average. Spotty drink service at lobby bar and beach. Cons- Check in took a long time despite being only second in line. Had to change room(75101) due infestation of mosquitoes, lack of clean up of dead mosquitoes after fumigation. Coverlet on bed had black and brown stains, room poorly maintained - chain lock on door broken(to be fair, was repaired as soon as I reported that), floors poorly patched, television did not work, large vertical crack in door panel where you could literally see outdoors. Requested all be fixed, and I would stay in the room. Only door chain fixed. Once I discovered the shower leaked exuberantly, flooding the bathroom- that was the last straw. Took 2 days to change rooms. Room 31101 was better, still wouldn't class the room as more than 3+ stars. Beach- Lots of lounges, but very close together as it seems half the beach is gone since I was last there 3 years ago. Usual towel game with the lounges. Relentless vendors on the beach-every few minutes! Took to pretending I was asleep. Pool-difficult to get a lounger during the day Transport to airport-25 minutes late. Made it to my flight with 0 minutes to spare due to long line ups for Swoop check in, security, and emigration. But online E-Ticket for Dominican Republic worked great. Tip- For me, the Grand Bahia app worked the way it was supposed to.
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★★★
WAS -
Verified Purchaser
Regular Resort. Staff were cordial & helping.
I had to change room three times in a week. Room, provided to me, had damp smell & full of mosquitoes Also in one of the room, shilling had a leek in the bathroom. SHOWER WAS not up to standard. Outside architect of the Resort was amazing & beautiful. Another thing, we realized that "Privilege members" were provided better service than us. Once by mistake we were sitting on the beach in "Privilege Area" , the security guard came and told us to move out of that area. We felt really insulted.
★★★
Bigmakk -
Verified Purchaser
Slightly better than average Resort
The hotel overall was a little better than average. Check in was a two hour ordeal that I would not wish on anyone, by far the worst check in experience I have ever had. The grounds were very well kept, and the public areas were generally clean. The rooms were a little dated, and the TV in ours did not work at all. The room service was lacking, as the bar fridge was not regularly stocked, and we had to ask staff several times to get beverages. Coffee and cups were not provided every day, and again, had to ask staff to restock. The dining was slightly better than average, and there were lots of options available. The pools were average at best, and the main bar regularly had large line ups, and it could take some time to get a drink. Always seemed to be understaffed.
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★★★★★
JilyBily -
Verified Purchaser
Great Resort
The grounds were beautiful and clean. Rooms were great, comfortable and and clean. Buffet was busy but overall we always found good food. Sometimes hard to find a plate but when requested they brought out pretty quickly. Service was awesome! Pool by the beach was awesome. However, the music and entertainment was fun but repetitive. Would much prefer a list of music sometimes that people can just get up and dance too other than line dancing or exercise dancing. The beach was amazing and goes on forever and great for nice long walks and great for swimming! Thanks for a great trip!
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★★★★★
Private -
Verified Purchaser
Beautifully resort!
This resort is very large but with the trolley passing every five minutes it made going from one area to another much quicker. The pools are clean and there are enough chairs for everyone. Buffet has many options to choose from. Only thing I can say is the buffet close to the beach is not kept clean in the eating areas. Food left on the ground and tables not cleaned after the people's dishes are removed.
★★★★★
Private -
Verified Purchaser
Nice resort
Nice hotel with well maintained gardens, lounge area and clean rooms. Restaurant was clean (with few holes in the walls which I think it would cost lots of time and $$ to fix). Plenty of food, drinks and coffee. The customer service by the reception was very helpful, especially Diana, who I hope will soon be promoted, as she is smart, nice, helpful and knowledgeable. Entertainment team was great, dancing and singing all the time and making most people feel good and to enjoy their vacation. The program was sometimes hard to follow or disorganised, but nothing major. The only weird thing we encounterrd was at the Rodizio restaurant...Oh, boy, they need to change something there soon.. I have seen and heard soo many complaints...It is supposed to be an "Ã la carte, resto...well it is not. That would be ok, but the way they manage to explain the serving and how they serve 1 plate to 3 people...it was hilarious and pathetic. Pools were great, beach as well...just lots of algae. Overall, nice resort for the money.
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★★★★
Joey -
Verified Purchaser
Bahia Principe Bacaro
The only negative comment I have is that we had mentioned it was our 10 th time booking with them and also our Anniversary and nothing extra was done for us. In the past we were given an a la carte on the Amber side,also a fruit basket.A bit disappointing.
★★★
Rosie -
Verified Purchaser
Updating needed
After staying at this hotel many times, I can say this was my least favorite stay. Hotel needs major updating specifically in the rooms. Hotel buffet has gone downhill with less options and quality is less. One night i seen a massive roach behind the bread station and makes me believe their kitchen is infested as well. Only option for lunch was the beach as bavaros buffet was always closed. Staff is always amazing and extreamly friendly just hope they update the hotel and add some higher standards on food and clealiness of eating areas.
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★★★★★
Private -
Verified Purchaser
Awesome resort
amazing beach, great food, great staff, restaurants were good esp the garden grill, beef tenderloin, could put more beer in mini fridge, buffet was great lots to choose from pools were nice and entertainment was great, shopoing was good, too many vendors on the beach asking you to buy stuff almost every 10 minutes
★★
SarFar -
Verified Purchaser
Mediocre resort
Hotel rooms seem kind of old. Food wasn't good, except the pasta station, breakfast and the Indian a la carte. Beach was nice and service was good, but no room service. Overall, I would never recommend this resort to anyone. Not sure how it became a 5 star resort.
★★★★
Private -
Verified Purchaser
December 2019
We just spent 7 days at the grand Bahia principe Bavaro. This was our second time at their resort so it’s safw to say that we enjoyed it. The food is great, however the al a carte (Brazilian steak house) was a big disappointment. We left mid dinner and went to the buffet, so if you plan on booking an al a carte I would suggest leaving that one out. Also being big repellent, i noticed a few bites on my leg while on the resort and then I ended up getting hives which I am still dealing with now. I am not sure what it is from but I’m thinking maybe fire ants, since they have venom and it’s more of a reaction to something rather than bites. The beach is beautiful and the pools are huge. It is great for family or singles. However there is not much going on for entertainment, they do have shows at night but they did not have any pool or beach parties. The disco was usually pretty packed and we had a great time there. The service is great and people are very kind and helpful, and most of them speak English. I would go back to this resort again and I would also recommend it to others.
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★★★★★
Private -
Verified Purchaser
Amazing Experience!
My friend and I had a wonderful time at this resort. It is a large hotel, but there is quick and timely transportation by train constantly. It feels like you are in your own little town, and the resort itself is gorgeous. The staff was wonderful and food was very good. This may have been the cleanest beach I have been to in DR.
★★★
Cinn -
Verified Purchaser
Not quite what I expected.
The hotel and property were very pleasing to the eye being very sprawling with a beautiful beach and having several wonderful pools. The evening entertainment was well done and the buffet never disappointed. The room while being spacious really needed some upgrading and/or maintenance. While I was showering the entire shower component fell off the wall and nearly impaled me in the tub. The AC was never sufficient to cool the room enough and the lightbulbs in the room were so dim that it was impossible to read there in the evening or any time for that matter. The biggest problem, however, was BUGS. I am not sure if there were bedbugs, or if it was some other insect lurking around, but I got massive bites which necessitated a trip to my doctor upon my return home. This put a large damper on my holiday and I would never trust returning to this resort a second time.
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★★★★★
Char -
Verified Purchaser
Fun resort
I really like this resort. The airport immigration was too long. Almost 3 hours. Don't know why. The air conditioning wasn't working right in both rooms and the filling of the fridge didn't happen. The cleaning of the rooms was excellent and the food of good quality. The resort on the whole was good but will be needing an update soon. Will definitely return.
★★★★
Star1112 -
Verified Purchaser
Great price and quality
This is my 6th visit to this hotel. Every visit I have received the same quality and service. The hotel is aging a little bit and the villas could be kept up a bit better.Pools and great and the food!
★★★★
Private -
Verified Purchaser
Mediocre resort
The hotel itself was half decent. The grounds are up kept very nicely. The room however did not have a working fridge in it, the bathtub/shower was falling apart and the mattress was far from comfortable. Though there was access to service 24/7, the quality of such service wasn’t always the greatest. Most concerns were brushed off and the staff were almost rude at times. Pools and beach well maintained. Buffets could use more variety of foods from day to day.
★★★★★
Dignard24 -
Verified Purchaser
Great Resort!!!!
We loved the pools and they all had a swim up bar. Anny was great at the front desk, made us felt welcome right away. The Japanese and Tex Mex alecart were Awesome. Had a good time at the casino but the disco was way too loud for us. I would go back to this resort for sure.
★★★★
Kim3175 -
Verified Purchaser
Great Trip
The grounds of this resort were very well taken care of. There were lots of beautiful trees. There was only one buffet at this resort and unfortunately my husband and I both were disappointed. The food was always the same and to be quite honest, this was our first time in Dominican Republic where we didn’t like the food😔 Luckily we did have three a la carts where we could choose from a few restaurants. The food here was much better. We enjoyed each evening that we went. The rooms were nice, clean. The bed wasn’t the most comfortable. The staff were very kind and helpful. We did find this resort very big, a lot of walking but thankfully they had a trolly to take you from one end to the other.
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★★★★
Donna B. -
Verified Purchaser
Great vacation!
I emailed prior requesting a villa and a la carte reservations, and Bolivar was so obliging. Check in with Edwin was smooth and we were in our room in minutes. Manuel at Piscis was great! He was always there with a smile and was so entertaining! We absolutely loved him! Arcealais at the pool bar was fantastic.(I apologize if I spelled your name wrong mi amiga) Our wonderful driver, who we just knew as Hola Coca Cola, was so much fun and always took us where we wanted to go! The entertainment staff at the main lobby bar was absolutely the best! They had everyone dancing and singing, and having a wonderful time always! Our room was clean every day when we returned, so thank you to wonderful housekeeping staff! Our favourite a la carte was the Garden Grill. Amazing food and service. We had two minor issues with our room but were addressed quickly and the technicians were great! The grounds were beautifully kept. We spent most days at the main pool and staff were constantly cleaning and making sure everyone was well taken care of. The beach staff worked endlessly making sure all the seaweed was raked and cleaned up. We had some rain but that did not take away from our vacation because of the wonderful staff! I was there with my daughter and we always felt safe and well taken care of. It was my daughter’s first tropical and I am so glad it was at GBPB because she had an absolutely amazing time. We will definitely return! Thank you to everyone for an absolutely amazing week!!
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★★★
Private -
Verified Purchaser
Huge Huge Resort
This hotel was absolutely Huge!! You have to take a Trolley everywhere you go and it’s super easy to get lost on this resort and with the lack of communication and language barriers good luck trying to find help! We had to switch our room due to extreme smell of Mold in the first room it was so bad it took your breath away and the air didn’t work, the second room same issue the air was bad the beds are rock hard the toilet ran non stop and plugged up easily the shower drain was clogged so by the time the three of us showered the third person was standing in dirty water :( the room Also had a pungent urine smell beside the couch that turned into a bed! the third room for our last two nights the air worked but they had to bring in a cot as they only had a king bed room. The food was ok there was a terrible sewer smell at the entrance of the buffet and inside on the one side of the restaurant! The Mexican a la carte was amazing and the beach grill a la carte the Italian is just ok you leave hungry as the portions are very small! The midnight snack bars are great also! The pools are great and the beach is beautiful the drinks are just ok! The majority of the staff are very rude which is the first time I have ever seen this down south I was actually taken back by this! You definitely have to save Chairs with towels at the beach and pools or you will not get one by 10 in the morning:( overall we had a good time but probably would not return to this resort! This has been our 7th time at a Bahia resort and our favourite is the Mayan Riveria Bahia we are returning there in October 2019 for our friends wedding:)
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★★★★
Private -
Verified Purchaser
Great Resort!
Resort was large but lots of carts to pick you up if you didn’t want to walk. Lots of activities daily. Rooms were clean but smelled very musty. Air conditioner wasn’t working great but with the fan on it was okay.
★★★
Private -
Verified Purchaser
Not As Expected
The resort wasn’t exactly as we thought. The rooms were sub par, and service was meh. We asked for more water on multiple occasions and we only ever got 1 bottle, sometimes not even restocked. We were constantly haggled but people around the resort and the workers on the resort, and even had my rings stolen from the room. Luckily the pools and beaches were amazing and the weather was incredible to make up for it.
★★★★★
Private -
Verified Purchaser
Great family vacation.
This is our 4th time at this resort and we thoroughly enjoyed it. As the beach is very busy, we spent most of our time at the pool which works well for families, and it was never over crowded. This is a huge resort and unless you are an avid walker, you must utilize the trollies if you want to go to the buffet or the beach. The trollies are run frequently so we were able to catch a lift any time we needed it. The Garden Grill Steak House and the Italian restaurant Carpaccio's are very good. The buffet was also very good especially the Gala night where we enjoyed crab, shrimp, beef wellington, stuffed chicken breasts and glazed pork loin. The breakfasts are also very good at the buffet. We split our lunches between the beach restaurant and the buffet and both were great.
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★★★★★
Tammymkb78 -
Verified Purchaser
Amazing resort
This was my boyfriend and I first trip together and also celebrated his birthday there which the resport had a birthdat banner on the door when we arrived and on his birthday they had brought a bottle of champagne and a fruit basket to our room also at dinner we had another bottle of champagne at our table and had 4 staff members, and sing to him. This reposrt is beautiful a 10, the grounds are so well kept daily they are even moping the walkways and cleaning the gardens everyday. The food was amazing in the la cart and buffet, our favorite was a Japanese it's a must. Drinks were pretty good lot to choice from. Entertainment was good always had 3 shows a day morning evening and night time in the village, also liked they had a casino, shops, karaoke bar, sport bar for the hockey games and a disco in the village as well. The beach was breath taking and they were on top of cleaning up the seaweed every morning. The pool was great, pool bars as well, we stayed mostly on the beach or the pool by the beach. Our room request was honored which was fantastic as we wanted to be close to the beach. Staff were always nice and welcoming. I could go on... and on... Over all this is a fabulous resport that I would recommend to anyone, we will definitely be going back and already talking about the next trip Thank you Grand Bahis Principia Bavaro for making our first trip together one we will always remember
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★★★★
LornaJ -
Verified Purchaser
The Big Bahia
The resort was very well managed. For such a large resort they really did a great job , from our check in to the cleanliness of the room , to the awesome job of displaying food and feeding such large number of people so efficiently. There was plenty of entertainment for all ages, lots of beach & poolside activities. The weather was 27 c everyday . The sunrise in the morning was so beautiful getting up at 5:45 was easy.
★★★★★
Private -
Verified Purchaser
Great Resort
Everything was clean, grounds well cared for and the staff was friendly. Anything that needed to be done was addressed immediately. The food was amazing and they made a special effort for my husband as it was his birthday with three cakes and champagne.
★★★★★
Adam -
Verified Purchaser
Beautiful resort.
We only had the privilege to stay on this resort for 3 nights since we were only on a mini vacation but we enjoyed our stay tremendously. The resort is beautiful and well kept. We were checked in in a very fast manner and enjoyed swimming in the many pools and the clean beach the resort provides. Food in the buffet was excellent and also had a big variety of choices. There are also other restaurants that you can choose and book. Our room was very big with a king size bed and view of the pools. Getting around the resort was easy since they have trolleys going back and forth from the beach all the time. We really enjoyed our stay here and hope to come back next time for a week. Thank you to all the staff that work very hard to make sure you are comfortable and happy at all times.
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★★★★
Private -
Verified Purchaser
Excellent resort
Hotel was nice. Food was ammazing. Drinks were good sometimes took a while to get one.beach and pools were amazing.staff was very nice and helpful.wifi only in lobby.loys to for children. All in all great resort but it is quite big
★★★★
Private -
Verified Purchaser
Would recommend this Resort. Give it a 8 1/2 out of 10
Short trip from airport.....20 minutes. This is always important for us. This Resort and surrrounding resorts were beautiful. We could walk to several, use their pools and enjoy drinks. Unable to eat at their buffet, which we understood. Grounds were kept immaculate and were so lush. Our room with the 4 poster canopy king size bed was lovely and comfortable. Also, had a sitting area within, which we appreciated. The selection of food was amazing and the presentation was beautiful. I refer to the area as a compound. It had a total of 7 resort. It was well laid out and there was a tram "hop on and hop off" which got us around very quickly and easily. Also, to the beach which was a bit of a walk from our VILLA. But we were a 7 min. walk to 2 pools. There was a beautiful water fountain in the centre of the compound. We are considering going back next winter and booking at the Esmeralda Resort. Should conclude the review with one challenge: Didn't appreciate the loud music every where. Also, found the stage area had a very poor sound system. But, then see my age below. I even took at into consideration!!
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★★★★
George -
Verified Purchaser
Well run
rooms were clean grounds well kept drinks were o.k. a la cartes were very good buffet food was good but mostly cold pools were good but beach area was too crowded service was good throughout the resort music was too loud in lobby and theatre
★★★
Diane -
Verified Purchaser
Nice Resort
We did enjoy getting away and the resort was landscaped beautifully. Our room was nice and there was a trolley to drive us back and forth to the beach and the lobby. Unfortunately we found that a lot of the staff did not speak or understand English very well. I was ill and wanted to see a doctor and it took five different people that I spoke to in regards to finding the dr's office. Either they did not understand me or they did not know where the dr's office was. I would suggest that the staff be more familiarized with some of the surroundings. I am not a good buffet person for eating so it is hard for me to comment too much on the food. Most of the time service was good in the buffet. One particular night though we were put in an "extended room" and there only person trying to looking after the people being sent to that room. He was trying to serve water, take drink orders, empty dirty dishes and change tablecloths by himself for quite awhile. Eventually a couple of other staff members joined him. I commented to him that I thought he was doing a terrific job under the circumstances. The other thing I would mention is the chairs around the pools and beach. There definitely not enought of them. You had to be down to get a chair by 8:00am or you were out of luck. It says that you are not suppose to reserve chairs but I can understand why people did.
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★★★
Private -
Verified Purchaser
Great vacation
I have stayed at many Grand Bahia hotels and was not as impressed with this one. Although the grounds were beautiful and the rooms were very nice, the service at the buffet was not great. We would literally sit there some mornings, eat our entire breakfast and yet had not been asked if we wanted coffee. We went down there to celebrate our friend's 30 anniversary and three times in the week, their room was not cleaned and we had to go to the front desk on three occasions to complain about issues. The drinks were okay but not the greatest.
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★★★★★
Harry -
Verified Purchaser
Great resort
Excellent hospitality and organization of the place. Very clean. Little too big but the way we were treated made us forget how far the places were. Beach area crowded but well maintained. Not much bad to say about this resort
★★★★★
Private -
Verified Purchaser
Great resort
The grounds were beautiful. The hotel is a great well maintained facility. Food, service and staff were excellent both in the buffet and a la carte restaurants. Couple of minor issues we had were dealt with promptly. It is a large resort with a lot of choices. Getting around the resort is no problem with the frequent (every few minutes) trolley service. This was our second visit to the Grand Bahia Principe.
★★★★
Farrah -
Verified Purchaser
Decent for the price
The grounds are great. The beach is also awesome. The food is really not that great but that’s a common issue across the island resorts. The entertainment is also so so but that’s ok. The rooms are outdated but that was also fine with me since I go to see the beach and not stay in my room. I would go back if the price was right :)
★★★★
Private -
Verified Purchaser
Bahia Principe for us
One of Bahia Principe Resorts in Punta Cana is one of our yearly destinations. When we get there we feel like we got home. We love the fact that the resort is big, the beach is large and the water gets deep gradually. And the daily journeys with the trams make you think of childhood 😊. The rooms are standard and we were lucky not to have any issues with them so far during so many trips there. There is a good selection of restaurants. We always love to go to the Steak and BBQ ones.
★★★★
Carolyne -
Verified Purchaser
Wonderful Resort
The resort was wonderful, it was clean and staff very friendly, pools wonderful lots of lounge chairs, poolside massages amazing by Ruth I had 3 of them, food at the a la cartel restaurants fabulous. The only thing not impressed with was the housekeeping gave her over 5 hours to clean room and it still was not ready, did not do anything fancy on the bed with the towels like other resorts. We would come again and like to try the all adult resort the Ambar. Had a wonderful time New Years party was wonderful thank you
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★★★★
Private -
Verified Purchaser
Grand Bahia Principe Bavaro
Very happy with this resort. We were in a building half way to beach and lobby so a perfect location. Beautiful beach and water, however the chairs and size of beach leads to people one on top of one another. Not a good feature. Pool by our room was great, never really crowded and easy to get a chair there. Food was pretty good, one will not starve. Some service areas were not great, but would not let this ruin an otherwise good trip. We did two excursions and each one was great.
★★★★
Private -
Verified Purchaser
Third Time's a Charm!
We have been to the Gran Bahia 3 times now in different resorts on the property. We had a great time! Weather was great, room was great and booking the trip online was a breeze. We put in hotel request prior to arrival and our accommodations were just like we asked! Thank you for an amazing vacation!
★★★★
Private -
Verified Purchaser
Large resort
The grounds of the hotel are very beautiful and well kept. The room was nice and the bathroom was large. The food was okay. The beach had major seaweed on it and in the water. The resort was very clean.
★★★
Sexyredhead -
Verified Purchaser
Disappointed!!!!
Our first room the air didn't work that after the 3rd call I went down to the desk and asked for the manager who then came to our room and moved us at 12:30am to another room with air, after that the toilet broke ( they came and fixed) hair dryer broke ( they came and fixed) fan broke (they came and fixed) but the air in this second room hardly worked at all and nothing was ever done about it. The room was never cleaned just the towels and bedding changed and made but the bathroom not cleaned at all. I would REALLY have to think about staying there again.
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★★★
Private -
Verified Purchaser
Beautiful Resort.
The hotel and the restraunts are beautiful. The service inside the hotel was very bad. They ignored us most of the time. When we were at the "Bogmalia" for breakfast at the Lobby we were ignored most of the time. I had to keep calling the servers for a glass of water. We had to request for a place to sit at the table and even ask for a plate. They looked at us and passed us by several times. At the reception it took 4 hours to get a room at arrival in the hotel. When we did get a room, the AC, safe and fridge were not working. The room that I was given was quiet a distance from the Lobby. We had to go back to let them know of the shortcomings. I was told I had to wait the next day to get another room. I informed them I was diabetic and need the fridge to keep my insulin. If anything happened to me, I would definitely blame GBP for my illness. Within half an hour, I got another room with everything in working condition. It's sad that all staff speak Spanish. A few of them like the drivers were very nice. They made the attempt to speak English. Most of the servers would look at us people and ignore us. Racist indeed. Because we don't speak Spanish. Not a good feeling. The Italian, Garden Grill and Japenese restraunts were very cool and the service there was fantastic. Servers were kind and friendly and looked after us. Had a wonderful dinner in all three places. On a good note, the entertainment was fantastic and the best was "COCO BONGO" Please do not miss visiting this club outside of the resort. Worth the price of US.$75.00. The group that danced every night for an hour were just so good could not help yourself to get up and join the crowd .
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★★★
Private -
Verified Purchaser
Do Not Book
I had a very stressful time at Bavaro, mainly because of the many room issues I've encountered since the first day I arrived. The door knob of the first room completely came out when I got dropped off by the belt boy. It couldn't be closed nor could it be opened properly. The telephone in the room was not working and the A/C was finicky. The belt boy was trying to convince me to stay as he was trying to get the maintenance guy. I wasn't happy about the condition of the room so I went back to the reception and insist they give me another room. They weren't apologetic and I felt that I was the issue asking for a room change but they did it anyway. The next day after I returned from the beach, I got locked out of my new room. I had to go to the lobby three times to exchange my key cards, thinking that was the problem. Not until I asked a belt boy to come with me that he told me it could be the door's battery problem. He called maintenance and the batteries were changed and I was able to get in. After I took a shower, I went outside for a bit only to discover I was locked out of my room again. They came and changed the batteries for the second time. Then I went out for dinner and still I could not open my door for the third time when I came back from dinner. I was furious so I asked the reception to look for a room that was free of issues. The receptionist told me it's because I've put the key card next to my phone and that affected the card's ability to open the door. I told him that's not true because my key card has been in my wallet the whole time and it was the door's batteries problem. He then showed me a log book of how many people have changed their rooms that day due to the key card's problem and there were a ton of them having the same issues with the door/room. I reiterated that it's not my key card's problem and that I would need a new room again. Finally he assigned me to another room and sent me off with a belt boy. When we got to the third room I've been assigned, I was upset to find out that room wasn't free - there were people staying inside! Of course, I had to go back to the reception and ask for another room again. All my time at the resort was wasted on unpacking, packing, and changing rooms. That's it. The customer service is extremely slow, condescending, apathetic and incompetent. The guys working on the beach/selling tours are extremely flirty and inappropriate. I had one guy touching my hand, stroking my hair, and others asking me for my number etc. There were tons of seaweed on the beach and there were many workers trying to get them out of the water everyday but that didn't seem to help. To be fair, the food was amazing and shows were good.
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★★★★★
Private -
Verified Purchaser
Great family resort
The food at the buffet was fantastic. The pools and entertainment were perfect for people of all ages. I was disappointed with the beach. Too much seaweed! Overall, it was a great family experience. Fun, clean, accommodating, and helpful.
★★★★
Private -
Verified Purchaser
Amazing Resort
The resort was great. Very relaxing with lots of entertainment. Feels like you could be on vacation everyday! Embracing everyone's culture also made the guests feel at home 'Canada Day was the best Canada Day ever'.. from the mouth of our kids
★★★★★
Private -
Verified Purchaser
Amazing resort
Pleine d'Activités (Zumba, dance, jeu...), Excellentes Spectacles (Show time), Buffet très bon, j'ai présenté à mes amis et attiré 4 couples viennent au resort avec moi au dernier visite, moi même c'est la 2e fois et j'ai envie le visiter encore
★★★★★
Private -
Verified Purchaser
Great Vacation
The Grand Bahia Principe Bavaro was excellent. The food and service were both great. Would return to this same resort any day. This was our 3rd stay thee. We were in the adult section Ambar green twice before and this time in the bavaro section and would try and go back to the adult section next time. Everything was clean, food great overall stay was very good.
★★★★★
Private -
Verified Purchaser
Great resort!
The rooms were very clean, albeit the bathrooms could use a fan, but we weren't spending much time in the room anyways. The food was very good. Even if you're picky, there's something for everyone. The Italian restaurant was delish! I recommend the lasagna. Entertainment was good. Don't miss the Michael Jackson show! The pools are clean and the staff are pleasant. The shuttle bus drivers are very accommodating...shout out to Alejandro!!
★★★★
Private -
Verified Purchaser
Great Girls Getawy
Just back from a 4 night getaway with 8 girls. The resort is so big and has lots to do, there is something for everyone. Check in went smoothly and we were all located conveniently in an alcove in building 33 which was the half way point between the beach and the lobby, along with a pool just steps away. It was the perfect spot for us. We had an issue with one room having a king size bed rather than 2 single beds but they quickly fixed that and brought in an extra bed. We also had a number of issues with two of the safes in our group but the maintenance staff were prompt in getting it repaired. Had it not been that we had 4 rooms so close it would have been a bigger issue due to worrying about keeping our personal possessions safe. The only other issue was that the AC was not strong, so the rooms were a little stuffy and warm. We managed to go to 3 ala cartes and enjoyed the meals and as they knew it was one girls birthday celebration they came out and sang and danced at each meal, making the outting more special. The pools were great, so refreshing and spread throughout the resort. The carts taking you around the resort were regular and no issue if one was full to wait a couple minutes and another one would come along. All the staff were very friendly and always willing to assist. The beach was beautiful and you could walk forever in either direction. With the seaweed rolling in, staff were busy raking to keep it as clean as they could...not that the resort has anything to do with seaweed, that's Mother Natures issue. The getaway was too quick but we all had a great time.
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★★★★★
Jdoc -
Verified Purchaser
The Grand Bahia Principe Bavaro Resort is a excellent resort
The Grounds were extremely well kept. The people were very friendly, helpful & a pleasure to be with no negatives at all. The food was amazing very fresh, Incredible variety, hot when required wonderful ripe fruit ( Pineapples,Mango ). Our villa was #25 as we asked to be close to the beach ( 3 minutes ) also close to breakfast & Lunch pavilion next to beach, Limited beach area for each resort ( cabanas & loungers ) each resort had their own section. The room was spacious & clean kept neat & clean every day. The only negative part was this particular time there was a lot of seaweed in the water & washing up on the beach, the resorts had groups of workers working 12 hours a day & tractors & JCB removing the piled up seaweed every day not possible to keep up while we were there. As a coffee lover ( I roast my own green beans to ensure the coffee is fresh ) the coffee in the resort was the only thing I had any disappointment with yes it was drinkable but compared to the food not on the same quality. So to sum up this resort was a fabulous experience defiantly recommended. I just remembered I did notice some very unsafe electrical outlets on the beach close to the restaurants, broken boxes with wiring exposed this should be repaired correctly. Thank you
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★★★★★
Michael g73 -
Verified Purchaser
Exceptional Stay!
A beautiful place to stay. The grounds, food, and beach were perfect. I will highly recommend this resort to my family & friends. The price we paid for this vacation would equate to a 3 1/2 star resort which made our stay even better. This is our 2nd visit to this resort in the past 2 years.
★★★★★
Private -
Verified Purchaser
Great stay at the BP Ambar Green!!!
Everything went extremely well...the BP complex is huge but it was well kept, clean, excellent service and staff! Our requests were all met in advance. Only difference we found this time was that a lot of the drinks were really sweet (sweeter than normal) but managed to find something to enjoy!
★★★★★
Crowder & Rogers Family -
Verified Purchaser
Dream Vacation
Everything about this vacation was great from booking with Natausha at Trip Central, flying with WestJet from Toronto's Pearson Airport YYZ to Punta Cana's International Airport PUJ, our resort transfer bus staff, tour operator, and every member of staff we encountered while at Grand Bahia Principe Bavaro... This was a very first time ever at an island resort for 3 of 5 of our family who all got to enjoy this vacation together as our first time as a family together to a resort. I highly recommend this travel agent, airline, and resort to anyone and everyone!!
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★★★★
Private -
Verified Purchaser
Bahia Principe
Resort was very clean. Very busy resort. Lots of activities by pool and beach. Entertainment was great! Staff were very friendly and helpful. Food was okay but a la carte was not much different than the main buffet.
★★★★
Private -
Verified Purchaser
Great resort
Had an amazing trip, food was great very friendly staff , only complaint was lots of mosquitoes in room at night, could be because we were on ground level , but overall great place to relax,didn't make it to any shows as we were to tired to go but they seemed like would have been fun
★★★★
Sherrimac -
Verified Purchaser
Fun resort
I only have a previous all inclusive to Cuba to compare this to but this was many times better. The room was nice the resort was great and the food was amazing. Especially like the alacart we went to. Mexican and Japanese. The food and service were excellent. The only down fall was we could not get a time before 8:30 which we found late. All in all a great trip. Loved punts Cana. Would come again.
★★★★★
Ferit -
Verified Purchaser
My 8 th times there.
We love this hotel, for the location, for the service, for the beach, for the beautiful grounds, clean rooms. Friendly service, help. We stayed at this hotel 8 times, and will go again and again. Who ever criticize this hotel must have very very high expectations. For this kind of price what else they want. One more thing that we don't understand, why man don't obey the dress code rules, and go to restaurants with shorts, flip flop sandals and baseball caps at night while their ladies are in proper, nice, night attire. Respect guys.
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★★★★★
Mark -
Verified Purchaser
Nothing but positive
This resort is by far one of best we have ever visited. We were here for ten days and have nothing but positive to report. From the rooms, getting around the resort, the staff, all positive. For the size of this resort it is very well organized, the food was top notch and no waiting at the buffet to fill your plate. Probably one of the most impressive things was how clean everything was. Again for the size it was incredible how clean any public area was including washrooms that were imaculant. Would certainly return to this property.
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★★★★★
Passy -
Verified Purchaser
Good trip
Well kept grounds, clean room and lovely beach ... the most important parts to a good vacation. A la carts were good ( Dominican, steak house and Japanese ) . Buffet was decent if not as good as the GBP ones at the Mayan riviera complex . Overall would go back
★★★
Private -
Verified Purchaser
Nice but very busy hotel, needs improvements to check in and concierge service
Check-in could be made far easier by an online submission of information prior to landing, their app should include approximate time of room being ready, towel cards handed out while you wait for room. Our room was delayed by almost 2 hours. Well kept grounds but super busy, like 700+ rooms. People reserve chairs at 5 am with towels and don’t return all day. Finding a chair or shade is only for early risers. English is not widely spoken so be prepared. Food was ok, but a warning with those with allergies as signs were not accurate. If you have a life threatening allergy you need to get a letter at concierge to explain your requirements for staff to be aware in Spanish. Rooms are nice but we would have blankets missing day to day, someday there were enough towels for all room occupants and some day there wasn’t. Lots of mosquitoes in rooms so bring bug spray and allergy meds. Otherwise it was a nice hotel, kids club staff were great. Kids had a blast and I didn’t worry about safety. Go to the BBQ buffet at beach (req reservation) for excellent charcoal grilled meat.
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★★★★★
Debi -
Verified Purchaser
Awesome vacation
This resort is amazing ... very big and very busy but very well maintained. The grounds are immaculate, the rooms and bathrooms everywhere are very clean, the best I've ever experienced . The staff are wonderful, very helpful and pleasant. The flight and ground transfer were seamless. A big thumbs up to Tripcentral and Shauna Langille ... thank you for a wonderful vacation. The only downside was the bugs, bring your bug spray and use it, my sister was severely bitten and reacted. However our trip was still amazing
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★★★★
Private -
Verified Purchaser
Huge Complex
The resort is huge. I got lost several times but it gave me the opportunity to look at everything. The gardens are beautiful. The resort is really clean. Everywhere you go you will see people cleaning and making sure everything is neat and tidy. The rooms are nice. The beds are a little hard but I found them to be quite comfortable. The staff were all very friendly and accommodating. The serving staff work very hard. Tipping also goes a long way. These folks make very little money for all of their hard work. I don't mind giving tips for such great service. I would also leave the lady that cleaned our room some money and chocolate each day. She deserved it. The resort has entertainment day and night. There is always something going on. Food and drinks were great! The only issue that I had with the Bahia Principe was the beach. It is extremely overcrowded - almost claustrophobic. I am a beach bum so I was very disappointed with this. Instead I spent my week by the beautiful quiet pools that are there. Overall I had a wonderful vacation. I would recommend this resort to anyone that doesn't mind a lot of people and prefers to sit by a pool.
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★★
Nette99 -
Verified Purchaser
Very disappointed this time!
This was our 5th time returning to the Grand Bahia Principe Punta Cana. The first 4 times were amazing that is why we decided to go back this time to celebrate our 40th Wedding Anniversary! Very sad to say that this Resort has gone completely downhill :( The first day when we arrived was all screwed up and by the time we got it all sorted out the day was pretty much over. We missed lunch as well so had to wait until dinner. We had been up since 2:30am so it didn't go over well, needless to say. The grounds are still beautiful as ever! The beach is still looked after and raked daily but, they have a real problem now with sand fleas which we never experienced before. The staff were less than helpful this time which was quite a shock to us as in the past they have always been amazing. I have to say that there are still a few that are genuine and very helpful but, that amount has gone from 100% easily to 25%. The dishes in the buffet are not clean anymore. You have to sort through them to find one that is clean enough to eat off......disgusting to say the least! Some of the food is still really good but, there are now many dishes that are just thrown together and are not enjoyable. You would never starve though! The Royal Golden Suites are now badly in need of a total overhaul. Services have gone downhill. You can report issues as many times as you like but, they fall on deaf ears now. The best thing about our trip this time was the "time to come home"! It's the most we have ever paid for this resort and the worst time we have ever had. We obviously tried to enjoy ourselves but, if it wasn't one thing it was another. Never again! :(
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★★★★
FUNKSTER -
Verified Purchaser
GREAT RESORT
THE GROUNDS ..THE BEACH..THE POOLS...WERE VERY NICE...GOOD PLACE TO UNWIND AND HAVE FUN....2ND VISIT TO THIS RESORT AND WOULD LIKE TO COME BACK IN THE FUTURE...ONE MINOR INCIDENT AT THE FRONT DESK THAT WAS EASILY CORRECTED
★★★★
Private -
Verified Purchaser
To big for me.
grounds well kept, staff good, food good except for large bug on sandwich tray in buffet. pools clean, beach clean, bar service good. room clean ,air conditioning worked well. this resort is huge and so many people that it is over whelming. to big for me to walk anywhere so needed to ride onsite tram network that is confusing to everyone.
★★★★★
Private -
Verified Purchaser
Truly Amazing Resort
We have been travelling to the Caribean for our winter vacations for the past 20 yrs and the Bahia Principe Bavaro is by far the best resort we have stayed at. It is an overall quality facility, comfortable suites, very clean, and beautifully landscaped, with a georgeous beach, several large pools and numerous eating areas serving excellent food. The seperate water facility for children made our pool experience much quiter. Also, we were able to relax and really enjoy our day because there was no loud music or loud activities around the pool. As seniors we took advantage of the transportation to and from all areas that was provided on a 5 min. daily schedule. Our Christmas and New Years 6 course dinners were truly amazing. The presentation and quality of food was excellent. Entertainment was different from other resorts as well. In a theatre style section we experienced a magic show, an overhead acrobatic performance, a rock singing night; etc; all superior acts. We just can,t say enough about this resort and we will definitely go back.
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★★★
Private -
Verified Purchaser
Average resort
Had some personal property stolen from the room. And major plumbing problem not adequately taken care of. It is too big and too crowded. A thousand chairs and nowhere to sit. Lots of mosquitos and sand fleas or something. The staff can’t possibly cater to the guests as they should. I’ll stick to Cuba where you always get a warm welcome.
★★★★
Mojogasm -
Verified Purchaser
Great resort for families
Traveled to Grand Bahia Principe Bavaro from Dec 11 to Dec 16. Check in was quick and simple. The experience was good for the price. Please note that this is really not a 5 star resort more like 4 star for really good 4 star. Room: The room was big and they even gave us a crib. Issue: the air conditioning was weak and the air quality in the room was not too great. Whole family would sneeze and cough until we left the room. I was planing to ask them to switch to a different room but read other reviews on this site that it was a nightmare process and was not really worth with it with a baby. Grounds: Beautifully maintained. Huge resort, lots of things to see and do. Too many mosquitoes though, so make note of that if you are pregnant of have little kids (take bug spray). Facilities: Pretty much has everything: Spa, many pools (kid and baby friendly ones too), restaurants, kids' water park etc. Staff: Absolutely great. Most of them took good care of us. Food: Not bad, most of the items are good and you can always find something to eat at the buffet. The chef was kind enough to even give us whole avocado for our 10 month of boy. Only complaint: the carving station's meat was always too dry. Beach: Beautiful to look at look at but too many people at the time we traveled. The 'premium' section is too big, they need a bigger regular section. There was lot of see weed in the water at the time we traveled. Would I travel there again? Maybe if the room's air quality was controlled a bit better.
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★★★
Jake -
Verified Purchaser
Expected more
The staff were awesome, friendly and did an amazing job of making the stay upbeat and pleasant. Did not think this hotel was a "4", maybe a weak "3". Older complex that was maybe a gem in its hay day but the glitter is gone. WIFI was almost non existent, phone did not work, took 2 days to get the remote control fixed after three calls to concierge. Mosquitos in the room every night. Toilet did not flush properly. Not the kind of things you would find in a "5" star. I guess I was expecting more.
★★★★
Private -
Verified Purchaser
Adequate stay
Food was ok. Drinks were decent. Cats were limited Staff was friendly Rooms were clean BUT Roaches at the buffet🤨 WIFI adequate Beaches clutered Ala carte selective and even when not packed you couldn’t get a reservation. A lot of commission based ventures on site, so you can imagine the persistence of salesmen
★★★★★
Private -
Verified Purchaser
Love it :)
First time in Dominican Republic, I could chose any resort and I always do my research, hearing that the Grand Bahia Principe was an excellent resort to be... it was true! Great choice for first timers, lots to see and lots to do! We’re going back next summer! See you soon! Thank you for the hospitality :)
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