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Important Travel Information for Costa Sur Resort and Spa
Transit Time
25
Transit Distance
15
Number Of Rooms
202
Number Of Pools
2
Beach Front
On The Beach
Year Built
1983
Kids Program
Minimum
Spa
Yes
Weddings
Yes
Fitness Room
YES
High Low Rise
Highrise
Star Rating (optional)
3
Address 1
Carretera A Barra De Navidad Km 4.5, Zona Hotelera Sur, 48310 Puerto Vallarta, Jal., Mexico
Region
Puerto Vallarta
Country
Mexico
Phone Number
1-866-921-0126
Fax Number
52-322-221-5155
Latitude
20.594304
Longitude
-105.240419
Verified Tripcentral Customer Reviews
Rating4.5★★★★+(2)
★★★★Private -
Verified PurchaserQuiet location
We thoroughly enjoyed our week at Costa Sur. Yes the property is dated but location is superb and clean. They are working on renovating! We had a suite on the 8th floor and views of whales and the sound of crashing waves could not be beat. This is the quietest resort we have ever enjoyed in the PV area. Bed was comfy and room was cleaned spotlessly every day by Yanet. Bathroom was large and shower worked well. Kitchenette came in handy for snacks. Daily bottled water would have been nice however we had no problem buying a big jug at the mini market in the lobby.
Loved that we could hop on the local bus for 10 pesos to go into town (10 minutes) and explored Mismaloya and Boca de Tomatlan (20-30 minutes). Lots of great restaurants not far away.
The Cascada restaurant on site was good and we had great service from Rafael, Mauricio and many others. Staff are simply wonderful! Only suggestion would be to have gluten free bread and buns available for those who need them. Staff were good at accomodating gluten free requests otherwise.
We loved being able to swim on the beach in the sheltered lagoon. Only thing missing was a walkable beach. Note that when tides are high the beach is closed off. This happened one day of our stay.
★★★★★Private -
Verified PurchaserCosta Sur Resort & Spa – 4.75/5
We stayed at Costa Sur Resort & Spa for 10 nights at the end of February 2025 and had a fantastic experience. The resort is located about 20-30 minutes south of the airport, depending on traffic.
Check-In & Room:
Check-in was smooth and quick, and we were pleased with our well-appointed 10th-floor room. The king-size bed was comfortable with plenty of pillows, and there was ample storage between the dresser, nightstands, and two closets (which included hangers, an iron and ironing board, and a safe). The living space had a sofa, coffee table, and a kitchen table with chairs.
The kitchen was well-equipped with a mid-sized fridge that kept our drinks ice cold, a two-burner gas stove, pots, pans, and dishes for four. The bathroom had a large shower enclosure, a hairdryer, ample towels, and provided toiletries.
Our balcony, while small and unfurnished, offered incredible views, making it a perfect spot for whale watching and even spotting massive stingrays. We brought our chairs outside in the evenings to enjoy the sunsets. The sound of the waves was a soothing white noise at night, though depending on the tide, it could get quite loud—but closing the sliding door helped.
Resort & Amenities:
The property had two pools, with the larger one always very warm. The activities staff, Jose and Henry, did a great job engaging guests in water aerobics, bingo, ping pong, darts, water volleyball, and even bartender lessons. Poolside food and drink service was available, which was a nice touch.
Dining & Service:
Our booking included free breakfast, which consisted of juice, coffee, a fruit plate, two eggs (any style), a choice of meat, refried beans, and Mexican breakfast potatoes. Chilaquiles or hotcakes were also options. The food was good, but the service was hit or miss—not due to the friendliness of the staff (who were great) but likely because their ordering system could use an update for better organization.
Overall Experience:
It was nice to stay at a resort that wasn’t part of a giant chain—it had a more personal and relaxed feel. The guest mix was mostly people in their 50s and 60s, including many retirees from Canada and colder parts of the U.S. We really enjoyed our stay and will be booking again for 2026 for sure. Highly recommend!
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