Preferred club is great. Having access to the preferred pools the butler and ac dining room is amazing. The rooms are a good size, but bathrooms could use better housekeeping. Would go back for sure.

Grounds: were beautiful Rooms: were nice, we had pool view on the preferred side. Beach: nicely kept. the downside is the seaweed, but that cant be helped Food: Very good! I like the no reservation required. We never waited more than 20 min to get in. If you want a/c while you eat, you need preferred This is by for one of the best resorts we've been to and would go back next year.

Everything in resort was excellent except the buffet restaurant,lots of improvements to be made.Hotel staff were excellent especially our cobcierge Osvaldo and staff member Sharina.They reached out to us daily to make sure all's well with myself and wife.Beach was terrible.

No matter how great the hotel or food is the main part of taking a trip to a sunny destination where there is ocean is to Enjoy the beach . Sadly we did not experience this at dreams onyx hotel and spa . The excursion was ok but again the beach we attended was full of seaweed . Will not be going to the Dominican Republic ever again and will not recommend anyone. Else to go .

Overall, this is a good resort and we had a pleasant experience. The food, location, pools, and facilities are all good. However, my main issue is the price. They charge a significant premium, around 20 to 30% more than many comparable resorts, but I honestly did not find the overall experience to be 20 to 30% better. A few things that stood out: 1. 24-hour room service: Having room service available 24 hours sounds like a great feature, but unfortunately the quality was disappointing when we tried it. The bread tasted like it was a couple of days old, and the coffee was very hit or miss. After that experience, I did not order room service again. 2. Pools: The pools are good, clean, and enjoyable, but they are similar to pools at many other resorts. I did not find anything particularly fancy or premium about them. 3. Water slides and activities: There are some extra slides and water features around the pools, which are nice to have. I tried them a couple of times and enjoyed them, but after that they did not really add much value to the overall experience for me. 4. Lazy river: The resort highlights the lazy river quite a bit, so I was expecting something special. It is okay, but compared to other lazy rivers I have experienced, this one felt more like a pool with very slowly moving water. It was nice to try, but definitely not something I would consider a major reason to choose this resort. The regular food was good, the location was good, and overall the resort was enjoyable. I am not saying this is a bad resort at all. My issue is simply the value for money. When a resort charges 20 to 30% more than comparable options, I expect something noticeably better or more premium. I just did not find that here. The overall experience felt very similar to other good resorts that cost considerably less. At a more competitive price, I would have a much more positive opinion of this resort. But at the current pricing, I personally do not think the extra cost is justified, and I would not return at this price.

We recently stayed at the Dreams Onyx Resort and Spa for two weeks in mid-May, and unfortunately, the experience fell short of our expectations. On the positive side, the pools were cleaned daily, most of the staff were friendly (especially when tipped), the à la carte restaurants were well-maintained and clean, and the property offers an easy, accessible walk between the two resorts. However, there were several significant drawbacks. The lobby felt sterile, lacking any ambiance or music. The buffet food was consistently bland and repetitive. At the à la carte restaurants, we felt constantly rushed throughout our meals. While the pool surfaces were cleaned, the skimmers never functioned properly, leaving bugs and debris floating in the water all day. Furthermore, tipping felt mandatory for even the smallest service, such as receiving a bottle of water. The service regarding pool chairs was particularly frustrating. Butlers would reserve chairs for guests who never showed up; despite rules stating that staff should clear unattended towels, this was never enforced, even when other guests made direct requests. It was also disheartening to see that butlers could be easily bribed; other guests openly bragged about paying $200 to receive "preferred" treatment without actually booking a preferred room. We spoke with several other families from Europe who were there during our stay, and we all agreed that we would not return or recommend this resort.

Another amazing week at Dreams Onyx. This resort out stands the rest of them, they are so organized from the big details to the small ones. The staff and service are top notch. Preferred Manager Kaira and Jelissa in the lobby bar made a special inpact in my vacation. Make sure to see them on yours! Best restaurant is the French restaurant, the taco truck is also a must! The water slides are thrilling for adults as well. Loved the lazy river, but the beach is GORGEOUS. Great family resort , and if you want a good party you can go over to the attached sister resort, it’s a two second walk or they will drive you!

Everything is amazing, including all the staff who are always willing to help. The buffet was also great with tons of options. The entertainment team Veronica, Sharina and others are superhumans! They work really hard to arrange activities throughout the day and I thoroughly enjoyed it! The Waterpark was a surprise for me so I made the most of it! One of my most luxurious vacations for sure

The hotel and grounds are beautiful. Well maintained and clean. The rooms in the 7000 block are modern and well kept and staff friendly, courteous and helpful. We were greeted warmly upon arrival with a smile and cold drink which helped to temper our disappointment that not only were we unable to be in adjoining rooms from our daughter and her family, neither were we even close to one another. In fact, we were across the jungle pool from each other. We made the best of it and got more than our steps in. The biggest disappointment the FOOD. Each person in our family was sick from some form of food item over the 7 days there. Our 3 year old granddaughter needing to see the doctor on site who was excellent. Thankfully she was feeling better before we had to fly home and the rest of us too. Been to DR 5 times and never been ill until here. We were amazed how quick the concierge and security came to the clinic when they found 3 of our family were ill. We loved the idea of no reservations at the restaurants and had no issues getting a table for 6 while we were all still okay, then we had to solely rely on buffet which we found underwhelming. Repetition of same foods each night. Found hygiene an issue with one set of tongs for several food items in one section of the buffet. The pools are lovely, clean fun. The best resort ever to find loungers by pool or shade at the beach. Beach is clean and palm trees make great shade to get out of the sun. Lots of entertainment for everyone. Great family atmosphere. Would I go back? Sadly no.

We spent 7 nights at the Dreams Onyx Resort. The layout and up keep of the property was beautiful. Most of the staff were pleasant and kind. Special attention to the amazing - Junior at the lobby, Dani at the beach and the housekeeping staff. Unfortunately at different times of our trip all of our family was severely sick, which really put a damper on the trip. Even so, we had to take our daughter to the clinic on site. Dr. Vanessa Del Rosario (with Clinic Assist) truly put us at ease and was amazing with her. The resort came in to check on her too. But we worry it was the quality of food, since we all got six throughout the trip. I’ve been to many all inclusive resorts, several in Punta Cana. This one by far is the most beautiful- hotel room, layout, etc. But one of the lowest quality as far as food. We unfortunately didn’t get to experience all of the dinner options since we all got sick. We tried to play it safe with the buffet, but still was underwhelming. Lots of events each day for kids, which was great! Gift shop was cute, lots of supplies/meds too.

We visited this resort in November and loved it so much went back in February. We were not in preferred club yet felt spoiled the moment we arrived! Every single staff person from maids to servers always had a smile and welcoming comment! We would give this resort a 10/10 from rooms to food to beach to pool to entertainment etc etc. can’t wait to return!

Dreams Onyx was everything we expected and more. The hotel suite was spacious, clean and modern. The grounds were well maintained and quite beautiful. the pools were large and not crowded. the Lazy River, water slides and pool was very nice and usually a bit in the shade in the afternoon. There was never an issue finding lounge chairs. The beach was very sandy and swimmable. There was sea grass but it was regularly removed so not usually an issue. The food at the restaurants and buffet was very good but not exceptional. There was a wide array of food selection at the buffet. The Coco Cafe had the best coffee. The entertainment was generally quite good. The bars had the normal drinks and we did not have the preferred package so don't know if they had a better selection of top shelf alcohol. Overall the staff were welcoming and wanting to please and we had no issues whatso ever. I would recommend this resort for families or adults.

Great resort, clean, well maintained, amazing friendly staff, good restaurants, zero complaints. No reservations at restaurant is great. Taco truck is awesome. Easy to get a pool chair. No towel cards is the way to go.

We enjoyed our stay at this resort. We went for 5 night with our 6 month old and overall were happy with the hospitality. The food was good and we have halal food which they took care of for all our meals. I have great things to say about their food concierge- Santo who made sure all our request regarding food were promptly attended. The housekeeping and dining staff is good but I dint really find the Front staff at reception very welcoming. The room they initially gave us had AC not working and broken sink and they took a long time changing our room. We were upgraded to a better room but it took them 3-4 hours to do this. Otherwise we liked our stay. Satisfied with the cleanliness level and safety standards. And again loved the food.

Travelled here with a group of 10 family members ages ranging from 12 to 71 years old over Christmas. Wonderful family resort. Safe, clean and beautiful! Staff was excellent. Preferred club was definitely worth it. Water park was a great bonus. Food was average for all inclusive but everyone always found something to eat. Shout out to our Butler Osvalda.

Travelled here with a group of 10 family members ages ranging from 12 to 71 years old over Christmas. Wonderful family resort. Safe, clean and beautiful! Staff was excellent. Preferred club was definitely worth it. Water park was a great bonus. Food was average for all inclusive but everyone always found something to eat. Shout out to our Butler Osvalda.

This hotel has everything anyone could ever want. Great pool side sever provided by Nelis and Ismael also Angle and Jean. They really took care of us. Our butler Nelson did a great job at taking cake of all our needs. Overall this resort is a definitely a return place.

There is a reason why this resort gets a 5 Star Rating, the resort is amazing! Can’t say enough about the experience from beginning to end! Glad I choose this resort for my Dominican Republic vacation.

We checked in late on Nov 24, our first experience with the resort was in the morning at orientation seminar. Our room was modern / larger than expected on the top floor. The grounds were very well kept and pools were impeccable and was easy to find loungers either on the beach or pool area. The beach was beautiful and very warm along with lots of palapas and loungers. We enjoyed the lazy river and water slides. There were a number of entry points along the lazy river, which made it convenient for families to enter, if their rooms were in that area. Good variety of food at the buffet with gluten free and vegetarian options. The barefoot grill was a great place to pick up a burger and great fries along with a salad. We found no problem getting through any of the 6 A-la-Cartes, with the French and Steak House as our favorites. The Fire show was excellent and would highly recommend it. There were a number of weddings while we were there. It was great experience and plan on returning soon!!

Everything you could imagine in a perfect vacation that’s exactly what it was beautiful resort amazing restaurants lots of things to do excursion where also amazing I would recommend this resort to couples and if you’re traveling with you’re family lots of things for kids to do this resort had everything for everyone

Just came back from a week long stay at Dreams Onyx for a family wedding. The resort is the perfect backdrop for a beach wedding with it’s picturesque views. It’s family friendly for all ages to enjoy including a fun water park. We also spent time at the neighbour resort “Breathless” where it’s adult only. Both resorts had great food options and the staff were very accommodating to ensure our stay was perfect.

We loved this resort !!! The staff. The pools. The entertainment. The Food! We are planning to return at the end of January! Definitely rooms in block 5!!! The ocean beach were beautiful!!! We cannot say enough about the entire staff!!!! Rooms were beautiful and spotlessly clean! Cannot wait to return!

A great experience not to forget. Everything went as planned. Thank you trip central. Flights as scheduled, hotel shuttle well organized, hotel accommodation and service top of the line, daily activities and tour guide all great.

Our stay at dreams Onyx was a great experience overall, starting with Airport pick up. It was a nice surprise to see newer transit vehicles versus the traditional big bus. When we arrived, we were greeted and had a seamless check into our room. The staff at this resort is fantastic. The only disappointing part of this trip was the arcade, when booking an all inclusive resort based on a family stay you assume games and such would be included just like the water park is included. The arcade was very nice, but came at a very steep price.

Preferred lounge - wandy Angel preferred pool Restaurant Darlyn Alfredo butler Starling Lisa in the preferred lounge A HUGE shout out to a few staff who specifically made our time at Dreams Onyx so special. Nelis, Sterling, Jensi and Ismael at the preferred pool. Keep on being your awesome selves! Host Brenda keep on smiling girl! Stefany and Meybis in the preferred restaurant, thank you for your excellent service! And, without a doubt, the very biggest thank you to our butler, Starling (Sterling)!!! He made our trip the very best and more important is a very kind and genuinely caring person. He went above and beyond and you can tell he works very very hard and very much enjoys helping people. We will come back to this resort 100% to see these folks again! See you all soon ? We had a small issue with our private pool but it wasn't a big deal. The hotel was great about the issue they offered us to change to a new room that was the same. We had already unpacked so we just stayed in our room. We mentioned that we wanted to go bowling so instead they offered us a day pass at the arcade. We had lots of fun doing that! Rooms: We got a private pool preferred club room and we loved it. There is ample space to sit and do your makeup and hair. I wish sometimes they'd put a mirror there for women so they can see while sitting without standing at the sink, but I've never seen this in any hotel so I can't complain. They had a steamer and an iron, a great hair dryer! There were lots of shelves and some drawers for our clothes. The shower was awesome, great temperature and pressure with a rain head. There is a sofa and coffee table in the room which is great for room service and comfy. The preferred club staff will come around to your private pool and chat if you want and bring you drinks. They are super upbeat and friendly which just makes you feel very welcome and comfortable. They smile all day long! (Nelis, Ismael, Sterling & Jensi)! Angel, Juan and Mariano - preferred club concierge were super friendly too and always put out towels for us every morning. The bali bed for our room was lovely to lounge on and the preferred pool is huge and very unique! It's not just a cookie cutter square or round pool it is very dynamic and there was lots of chairs to lay. There is a little beach side restaurant nearby where you can get snacks to eat by the pool. It was actually really yummy, serving different things each day. One more shout out for... The preferred pool - Nelis and Ismael, Sterling and Jensi - "drinky time"! They are the very best we LOVED them, they took such good care of us. Alejandro at the bar was top notch with his drinks and very friendly. They were all in such high spirits and constantly smiling. Angel, Mariano, and Juan, (pool concierge) took very good care of us! The preferred restaurant was our favorite for breakfast and lunch. Meybis took good care of us. The service was impeccable! You get a plate of fresh fruit and some sweet pastries when you sit down and I really enjoyed their breakfast options. Of course they had the usual American breakfasts, waffles, pancakes, but they had healthier options like avocado toast, egg white omelettes, and green juices that were so fresh. Stefany and Meybis & Juan at the preferred restaurant for lunch took very great care of us. Brenda was the best hostess, always happy and smiling along with Jeallie. You girls are so fun and you make people happy. Every hostess should be smiling like you! The French restaurant was amazing. Beet and goat cheese salad, seafood crepes, lobster bisque was delish and on point! We had the duck and the salmon they were both so yummy, the sauces were 10/10! The service was excellent! The hibachi show was awesome, the food was what you'd expect at hibachi. As always they took good care for my food as I have allergies which I really appreciate. The Italian restaurant had a different vibe with service the night we went. It was not the friendliest of service. I am not sure if they were maybe trying to rush people to turn the tables or what but no one was really smiling or friendly. The food was great, they had very yummy bread to start and we had the lasagna and funghi risotto which were both really good. The tomato soup was also really great. The steakhouse was good, I had the chicken which was massive and really juicy. My partner had the new York steak which was good, but the one at lunch was more tender and juicy then in the evening. Overall it was good. The buffet really impressed us! There were endless options, everyday with new options and choices. There was always something different to try and it was pretty fresh and hot. It was one of the bigger buffets I have seen at a resort. Even at lunch there was meat being carved and many special stations where you could customize your food and have it cooked fresh. There was always lots of fruit and salad. Also, tons of different, AMAZING desserts! The night before we left to go home, the restaurants were all a 30-45 minute wait to eat so we just ate at the buffet, which was not bad at dinner time. I can see why people leave some negative reviews about the wait. If it's busy it might be difficult to eat at a restaurant every night unfortunately. It'd be smart for them to do reservations, they'd totally fix this issue quite easily. The other nights while the hotel wasn't as busy we're great, we never waited to eat. It was just the last night which was fine. The buffet for dinner was really good, also had great service! I love coffee so the cafe was one of my favorite places. All the staff there were happy and friendly. Valentina always made my coffee with a heart on top which was very cute. Their small sandwiches and desserts were yummy. Sundaez was so great and we loved that both the ice cream shop and the cafe were open until midnight. We went to the burger place and ordered a chicken burger and a regular burger and we only got the chicken burger one day. It wasn't a big deal and it was probably a language barrier thing. The staff at the ice cream and burger place were not the friendliest. If you like a more lively time you can wander over to Breathless. We went one day for their pool activities which was very fun. We also had dinner there one evening which was delicious (Silk City). It is very busy over there with lots of people watching opportunities. We wouldn't want to be staying there as it seems like a constant party but it was fun for some time and then returning to the more relaxing preferred pool. Many people said their restaurants were excellent. If you go to the preferred lounge usually you can catch a trolley over to Breathless but you can also walk it is not far. The entertainment was absolutely awesome. Our favorite was the Queen show, it was so impressive! The magic show was great and the fire show as well, you must see the fire show. The Dominican show was very cool to see the cultural side and the dancers were so talented. Every night they had dancing in the plaza which was very fun for both adults and kids. Entertainment ended at 11 which was absolutely perfect for us but if you are a night owl or a party person you can go over to the disco at Breathless. We went to the arcade which is new. The bowling was very cool we really enjoyed it. The other games were fun too, for a rainy day it is a great way to pass the time. There are bumper cars and a small mini putt, as well as some pretty cool VR games. Overall it was a cool addition to the hotel, especially for kids but adults can definitely still enjoy. There is a bar inside as well. We also spent some time playing pool by he theater and if you want AC there is pool in the sports bar too. Yoga on the beach was an awesome activity. It wasn't too challenging and also not too boring. It was on the beach and the sound of the waves was amazing. The instructor was great! Shout out to Leslie from Florida! ? namaste We went from Sept. 1-8, 2025. The beach was pretty unswimmable due to the sargassum the whole time which is sad but we expected this. The beach was very beautiful regardless. We tried many days to go swimming but there was just a lot of that sargassum in the water unfortunately. Luckily the preferred pool was awesome and we had our private swim out pool as well so it didn't impact us too much. The splash water park was very cool and fun. The lazy river was long and dynamic. The water slides were really fun too. If you go on the slides, wear a shirt and even shorts because it hurts a bit! The only downside was the lack of tubes. It wasn't even busy during our stay compared to normal and we couldn't get a tube sometimes. You could always bring your own floaties to the water park if you're worried! Also, bring your towel. We couldn't find towels there. One thing to improve: a couple of workers would ask us our room number and butlers name to make sure we were preferred. Sometimes it seemed they didn't believe us and I could see how some people might be a bit offended. After all, you pay to be preferred. They could easily fix this by giving some kind of a wrist band or something to preferred guests. That way they'd easily see who is preferred and they wouldn't have to question guests. Most of the staff seemed to genuinely enjoy working at this resort which is so important to us. They take care of their guests but it is important to guests that the staff are also taken care of, which it seems they are. Most staff are always smiling and very friendly, doing anything they can to make your vacation even better. Thank you Lisa in the preferred lounge for your care! Your customer service was excellent! There was one experience that was a bit scary. I had to go to the hospital in an ambulance as I was having a reaction from tooth pain that was pretty serious. The doctor at the resort took great care of me, though, and the ambulance was quick. The hospital was also very kind and helpful. It's scary to be in an emergency in another country but overall the people at the facilities made it less scary. But get ready for a hefty bill, hopefully you have good travel insurance. We got an Uber back to the hotel after I was treated and that was great. The hospital had a taxi driver on site who wanted to charge us $70 USD for the same ride that cost us $28 US in the UBER so it's pretty great that Uber is an option! The lady at the reception tried to make it seem like taking an Uber would be dangerous we thought to get us to use their driver, but I don't see how Uber there could be dangerous. Our experience was awesome. The day after the hospital I guess word got around to the staff that this had happened and they were beyond caring , checking in to make sure we were okay. The day after the hospital I had to have an emergency tooth extraction as well. We found a dentist 4 minutes walk from the hotel and my experience there was better than a dentist in Canada! Julia is an angel and really made that situation as enjoyable as possible. Affordable, quick, painless and the healing was amazing. There was a pharmacy there too so filling the prescription was easy. Thank you so much Ray and Julia!! Most of the staff seem very happy to be working in this industry which I think is great to see! We are definitely coming back to this hotel! Overall one of our best trips ever. Our favorite thing, the people! Then the pool then the food and entertainment! Thank you Dreams Onyx, see you soon!!

Pros: - well maintained and clean - friendly and helpful staff - beautiful resort - easy access to beach and facilities - access to adults only resort as well - lots of areas to hang out - lots of restaurants and bars Cons: - food lacked flavour and definitely ruined some of the experience - more public areas could have better air conditioning - activities were lacking and many still required additional payment - much more pools and amenities available to preferred guests than regular guests - anything additional like basic snacks such as chips cost 4-5 times the price - no ability to buy any supplies because of the unreasonable costs

The grounds were beautiful. The kids loved the water park! The main pool had various activities throughout the day, which were fun! The beach was disappointing with the seaweed. I believe that the beach would have been gorgeous at a different time of year. The drinks were good and they had various different drinks of day. Lots of dining options for dinners. We often had Breakfast and lunch at the buffet. Not a tone of variety throughout the week at the buffet but still pretty good. The gelato bar is was our favourite. My kids had about 8-10 ice creams a day lol! The cafe was very good as well. Lots of great options in there! Overall, it was a wonderful holiday. I would definitely recommend this resort to families with young children. I will for sure go back to another dreams resort again just not in august.

An amazing family vacation at an amazing resort. Excellent service and a great entertainment team. Second visit for us at Dreams Onyx and can’t wait to go back! Thank you Leo for all the great dancing.

The rooms are nice. The service is all right nothing to really remember by the beaches is dirty smelly. The food is also not great entertainment really really lacking. Also, it’s ridiculous that they don’t have a straw to drink with all their slushy drink. It’s almost impossible to drink it and when was asked, they said because they care about the environment. I think it’s a cheap move because if they do care about the environment look at all the water bottle that is being used daily. Yet the straw is made out of paper only supply secretly when asked. The views, the surrounding of the resort it’s not that impressive either so for the price of it, I would not recommend. Also, why would you not have dinner reservation instead of making people wait first come first serve it is a waste of time just to be waiting lining up for dinner and to be disappointed because it didn’t even taste good everything was so salty

This was our 1st time to Dreams Onyx and it did not disappoint! We decided to upgrade to the preferred package on arrival and were so happy we did! This gave us access to a concierge (our concierge was amazing and always took us to the a la carte restaurants nightly and got us in right away), adults only pool, preferred a la carte restaurant for breakfast and lunch, upgraded room amenities and snacks as well as access to multiple preferred lounges. The staff at this resort definitely go above and beyond, are extremely hard working and very very friendly. We were always met with smiles and kind words. The beach this time was so full of sargasm and even with the constant cleaning, it was a force to be reckoned with. This is mother nature and absolutely nothing one can do about it. So we just made sure to enjoy the pools instead. The rooms are large and well laid out and the resort is meticulously kept. We would 100% recommend this resort!

This resort was awesome for families! 4 kids between ages 13-8 and always fun activities going on at all times. Multiple pools and a couple lazy rivers to keep you relaxed, great service. Super clean resort, friendly staff. Unfortunately, sarrgasm (seaweed like) showed up a couple days before we got there but not the resorts fault. They worked hours and hours on tractors trying to clear it so we could enjoy the beach. 5 stars!!

Dreams Onyx was a great resort , clean and people will always very friendly . My room was fantastic and very well maintained every day . The buffets were ok always something to eat . We only went there for breakfast and lunch only , the morning buffet was the best our of the two . Lunch buffet was good but more choices would be nice , but you never would go hungry . I did like how they had a kids section at the buffet , even though we didn't have a little one with us , I saw the kids there enjoy it . The ala carte restaurant's I enjoyed especially The French one , it was amazing . The beach has great breeze especially needed because it was sunny and hot , plus not a lot of seaweed . They maintained the beach great and always chairs available . The Entertainment team was great and got everyone going . The night show I truly enjoyed was the Queen tribute and the Rock tribute , they were very well done . I seen a lot of shows at different resort's but these two were fantastic .Having a lazy river was a nice change and the pool were great as well . You could be at the party pool or at a much quieter pool depending on what you wanted . The only thing that was annoying at times were all the students on there senior class trip . At times they took over and at night up all hours of the nights running or just screaming in the halls of the buildings . But overall I had a great time and really enjoyed my trip . Especially my cappuccino's every morning

The staff were all friendly and helpful and every a la carte restaurant that we tried was beyond expectations. All food was great. The pools and lazy river was great and all the drinks we had were excellent. Highly recommend this lovely resort

The vacation was absolutely amazing!!! The resort is so perfectly laid out and it took us half a day to figure it all out! It took us 7 min to walk from one end to the next…As non-preferred guests I was starting to worry if I made a wrong call, but we were treated like royalty!!! Constant calls from concierge making sure we have everything, how is the room (small issue with the A/C and was fixed within 10 min of calling!!) the swim out room was perfect and so worth it. All the restaurants has excellent food but the steakhouse and the Asian Teppanyaki table were the BEST!! The buffets were good basically the same for breakfast and lunch but there was a change up almost every night for dinner that we attended. All the extra little food bars (burger bar, taco trucks, ice cream parlour, cafe) were amazing for late night snacks or early mornings. All the bars had exceptional service and they went out of their way to get to know us and the kids!! The shows at night were all great and most were interactive. Even with our flight delay, the staff made sure that we were comfortable, well fed, and enjoyed another full day till we caught our shuttle at 10:30 Friday night!

Enjoyed the resort great food, grounds and pools were amazing especially lazy river with swim up bar, all staff were great and very friendly and helpful. Had ground level room and even received bar service while sitting outside our room

This resort was excellent! The staff really goes out of their way to look after you and it’s a very welcoming place. Highlights were: super clean, food was delicious, beds comfortable, kids club was a hit, beautiful beach and so much more. I would not hesitate to recommend Dreams Onyx.

The beach is a well kept long stretch that has both calm and rougher water areas so you can pick which one you like better. The buffet was average with alot of choices, and the a la cart restaurants were quite good. Staff was very helpful, and our butler Alejandro was beyond amazing. The only one area that could have been better was our room (block 5). It was dated, and the bathroom badly needed an upgrade. Getting the sliding door to open was very difficult and they weren't able to repair it (needs to be replaced). That said, we spent very little time in our room so it wasn't a deal breaker for us. We actually would have wanted to stay longer ..

This hotel far exceeded my expectations!! Every employee I came in contact with wanted nothing more than to make our stay a wonderful experience. All staff went above and beyond to make even the smallest detail special. We were a family of 8 with 4 teens. They loved the teen club, and said they enjoyed it even more than the arcade. I can not wait to return to this resort again

This was our second time at Onyx, we were there just after it opened in March 2017. They have since then expanded the grounds to include a waterpark and additional rooms. Note, our first stay was mainly adults, it is now more of a family resort. Not an issue for us, and we did not find the kids overly intrusive as they tended to frequent the water park etc. Much busier this time capacity wise. The abundance of staff was able to provide proper service despite that. The weather was great, 28-30 C during the day, partly cloudy, overnight dropping to 20-24 C but by 9 am it was back up to at least 26. Not much rain, the usual 5-10 minute showers off and on for the most part. Taking everything into account, we really enjoyed ourselves. Pros: Staff was very attentive, helpful and friendly. Key persons such as the hostess at the buffet and bartenders at the bars we frequented remembered us after the first couple of days and greeted us more like friends than guests. Very clean resort in all aspects with constant cleaning/upkeep Maintenace across the entire resort. Food was a bit hit-and-miss based on our tastes (typical of most resorts), however overall the quality and selection was good. We just had to learn what to look for and choose accordingly. The A La Carte restaurants were good although they were first come, first seated. Wait times not bad (the longest we waited was about 1/2 hr, just grabbed a drink at the Prelude Bar and enjoyed the wait). Drinks were decently prepared, bartenders were able to prepare a good selection, and the bars are spaced around so that you didn't feel like it was hard to get refills. See note below regarding Beach Area (service). Room. We had a swim up (as usual), the room was well appointed, the outdoor area had a hot tub, 2 sitting chairs, 2 loungers (with a small grassy area we could move them out onto) and a small table. The cleaning staff did a good job and after speaking with the person who stocked the mini bar, every day we had lots of bottled water and 3 beers with nothing else as we requested. Be sure to read the Cons section below... Beach Area, lots of lounge chairs at the beach, enough that after the first couple days we didn't bother to go down early to claim some where we wanted that day. We prefer being in the sun, the Palapas seemed to fill up faster? Very clean beach, virtually no seaweed. There were 2 bars at the beach area, so not far to go to get drinks. Service at the beach was typical, moderate wait times as the servers took massive orders/filled /delivered them. I prefer to get up and move around every now and then anyway, I can't just sit there drinking and baking in the sun all day. LOL! Pool Areas we cannot comment on as we never sat there (we never hang out at the pool, prefer the beach). But passing by, everyone looked to be having a great time. We did a walk-through of the water park; it was busy and looked like a lot of fun. We just ran out of time, or I would have done the slides that looked great. Cons: VERY windy (coming straight off the ocean) this time compared to the last time. Effect of going almost a month earlier? Ocean was breaking in the center of the beach, which could bowl you over when they broke if you aren't that confident in the water, once past the "surf area" it was more of a bob in the water. My wife preferred the left side of the beach that had a bit of reef where it was pretty gentle getting in/swimming. The WIND tended to sandblast you, mostly when people would walk by/kids playing. For that reason, we spent a lot of time at our swim up room sunning/swimming/drinking. There was a bar very close, and sporadic service right at the room. NOTE: Not much the resort can do about the weather. House flies were pretty annoying early morning/later afternoon on our patio. I noted they were pretty much across the resort as well, although I didn't notice them in the buffet (open air)/restaurants. Not biting flies, just annoying when they would land on you. The resort may want to look into fly strips, but not sure if that would take away some of the ambiance? At least there were no mosquitos that we saw at any point, and I only saw them fog the edge of the grounds on our side once.

We enjoyed everything about this resort, our room was great and clean! The food and evening entertainment was better than any of the other resorts we vacationed at in Punta Cana. Staff are super friendly!

The resort was lovely, immaculately clean and the staff were lovely. We booked a Premium Poolview room which turned out to overlook the waterpark in Building 7. Initially, we weren’t too keen on the location because we thought it would be too noisy. However, we soon appreciated its close proximity to the restaurants and to the Breathless resort next door. Our room was huge and we really liked the huge walk in shower. The beds were comfortable. The restaurants were great. We had no problem getting in as we are early diners. The pools were a little on the cool side but we acclimated after the initial jolt. Initially, we used the Dreams pool. However, we found it noisy and ended up using the Breathless pool for the rest of the week. The Breathless pool closest to the lobby was loud and rowdy. We avoided that and stayed in the mid section of the pool near the Grill. It was generally quiet and we had no problem getting chairs. The beach end of the pool with the swim up bar was a little noisier. Basically, there were pool options for everyone. We only saw the fire show so I can’t comment on the entertainment. Overall, it was a good week snd I wouldn’t hesitate to recommend this hotel.

The check in was quick private transfer to resort only negative was placement of room involved a fair bit of walking and on the 4th floor but the room itself was large and the shower could fit a family of 4 lol. Very clean and fridge stocked daily with turndown service each evening. Room service was free to even people like us who booked regular with no upgrade. Our opinion was an upgrade was not necessary and we usually upgrade. There are a number of pools which can get busy however we were always able to find seats just had to look around. Pools were clean and the lazy river was great. bars were situated all over the resort so no worries there. Buffet was good everything was fresh and choices plentiful for breakfast and dinner. Restaurants were good that we visited Steakhouse (Bluewater Grill) was a decent ribeye. Cin Cin (Mediterranean) was excellente and Spice (Teppanyaki) was good. The coffee shop was excellent any time of day for hot or cold beverage as well as sandwiches and baked goods. The Burger bar I must say had the best burgers in Punta Cana in our opinion given the 6-7 resorts we have visited. The ocean was wavy but nice. Kids club (Explorer) was a hit with our 8 yr. old grandaughter. The night shows for the kids good the adult ones were just ok they do work hard to put on the shows! Staff were all friendly 1st time we have never ran into not one unhappy employee. Overall this resort is the best in overall amenities and enjoyment.

This is a 5 star resort in most respects. The staff are the most caring and efficient that we have ever experienced at an all inclusive resort. The rooms are large and nicely furnished. The grounds are beautifully manicured. There are a variety of pools with lots of lounge chairs. The beach is soft sand with opportunities for long walks. You should know that this resort attracts many, many families with very young children. Entertainment and some pools are well designed with these families in mind. You may want to upgrade to the preferred adult section for a more relaxing experience. In general, the resort is very busy (too many people) with extremely loud music being played poolside and in the theatre. There is lots of fresh fruit and salad at the buffet but meats are often dry and overcooked. The a la Carte restaurants are very busy and the lack of a reservation system can lead to long waits for food that is just ok. The bars do serve top shelf liquor if you ask. Entertainment is almost nonexistent and generally low quality. So to summarize, it's a 5 star resort but not one that I will be returning to.

This resort has it all. Many pools to chose from, close walking distance to the beach. Great selection of restaurants, clean and spacious rooms and fun, professional entertainment at night. Shout out to Junior at the lobby bar, Eliphet and Jefry who always gave us awesome drinks with a smile. Their customer service was outstanding.

This is my second time at Dreams Onyx within the last three months. Unlimited a la carts, lots of pool loungers by pool, beach and lazy river. The staff are wonderful. Thanks to Jefry and Eliphet supplying drinks by the pool. Our favourite by far was Junior at the lobby bar. He made us amazing drinks every night, became a great friend and overall took great care of us. Looking forward to returning soon.

We traveled to this resort as a family with two adults and two teenagers and we all had a great time! The food was delicious, the service was excellent and the staff are very friendly. The beach is beautiful and we all enjoyed the lazy river water park. The rooms and grounds are very clean. I'd definitely recommend this resort to others and would love to go back!

Food amazing service amazing entertainment amazing beautiful and clean and well maintained!!! Thanks Wendy Harrington at trip central for suggesting this resort as an option for us and for working so diligently with us to assure our travel was a smooth sailing experience!!!!

this resort beach grounds rooms where very clean lots of food staff is very friendly this resort is very Kid friendly .Our family had a Great Vacation We would definity return Check in very fast and great to deal with

The Dreams Onyx is a beautiful resort. It's extremely large and sprawling. The food was good. Few complaints were the bathrooms were not plentiful especially if you chose to relax on the beach, it's quite a walk to the washrooms. A bathroom should be available at the beach bar huts. Staff were mostly nice, few grumps in the bunch. Entertainment was lacking. The only entertainment at night was the theatre entertainment. Nothing in the lobby or other bar area. Elevator was iffy and we were on the third floor, sometimes it worked, sometimes it didn't, so we took the stairs. Seemed to be a great plan for families. We were 4 seniors. We had a relaxing holiday.

The grounds, pools were extremely well kept. The rooms were spacious, made service was excellent. All the room supplies, stocking the refrigerator were looked after daily. The staff were extremely friendly and polite. The best a la cart was the Bluewater steakhouse. The buffet had a good variety of different foods, it was O.K. The beaches were great with lots of shore line for walking. A very good family resort with lots of activities for kids. Very nice water park and slides.

Dreams Onyx was a great place to go with the family. Brought my two little ones (10m and 2.5 yrs). Pros: -Cribs are availablec*see cons -Rooms were clean -Beach was nice -Not overcrowded, rarely couldn't get seating where we wanted -Food was good overall -Staff were awesome overall, very friendly and professional/helpful -High chairs were generally available, only once did we have an issue getting two at a specialty restaurant -Most events end fairly early, great for families -Adults have access to Breathless next door, we did not go but for those with older children it may be nice to get away. Very short walk away, almost wandered into it by accident. -The resort overall was very clean Cons: -The crib mattresses need to be replaced. They are flat/breaking. Instead they pad it up with a blanket and a top sheet. We ended up taking them out and wrapping the sheet better so that it didn't tangle up with the kids. -The rooms, while clean, could use some updating. Sliding doors that didn't work, caulking that needs to be redone (leaking shower into the room, fixed with a towel for example), hinges need to be removed and cleaned etc. -While room service was available, it was very hard to get a hold of them and then you have a fairly long wait (45-60 min is what it says). The wait wouldn't be much of an issue if it didn't take a long time to even get in contact with room service. We gave up trying. -Our first floor sliding door lock was barely attached. -Swim ups aren't really swim up. They are swim close? Check the pic to see what I mean. Other: -Currently constructions going on the lot next door, opposite side of breathless. Sliding doors kept the noise out, but wasn't the nicest for sitting outside while the kids napped. Might be best to get a room not on that side for the time being. Final thoughts: I think the cons overall are pretty minor things that don't detract from the place as a whole too much. I would recommend it to families without hesitation.

Very clean, a bit dated, food was ‘okay’ nothing to write home about. Bluewater Steak House was meh, Spice teppanyaki was fun, food was good, Barefoot Grill on the beach had great burgers for lunch and then the buffet had a decent assortment of foods for everyone. We stayed in a Preferred Club two Queen room with two kiddos (7&9). Room was clean and a bit run down. Didn’t meet our butler, Franklyn until day 4, he was worst we’ve ever come across in all our travels and didn’t benefit us at all in any way. Preferred Club for families is a waste of money in our opinion. The PC pool area for families was a section of swim up rooms, about two dozen loungers and faced construction of a new hotel. The PC area to eat breakfast and lunch was FREEZING, had curtains to block you from seeing out and no outside seating (we always just sat at buffet). If you are adults and get PC, definitely see the value but definitely not for families. Activities were great for kids around pool area during the day, night kids disco where shows are held are geared for toddler-age 5/6 and that’s at 8. The night show starts at 9 and our faves were the fire show (incredible), white party (meh) and The Greatest Showman was also good! All other pools in middle of resort were good but cold, like freezing! Water Park you have to be 4’5 to order the black slides and the white drop slide, they had one slide for Littles. No chairs in the water park area just around the outside of the park (you couldn’t see in). Taco truck right outside the water park apparently was amazing and opens at 3 so we never made it over! It’s a 45 min cab ride over from airport and close to the end of the resorts. Beach was nice, darker sand and rougher water than Bavaro Beach where we normally stay.

Miss this resort already. I swim many times per day. Very clean, beautiful, very good food, friendly staff. Wi-Fi is everywhere with good speed. We went to Breathless resort few times ( adults only) for breakfast and lunch. Food the same, as good as at the Onyx. Will come again.

I went with my parents for ten days for Christmas break. The resort was very busy just because it was winter break (lots of little, little kids) The beach was nice and the pools were ok, but very cold!! The food at the buffet was really bad - nothing was hot or fresh and there was very little variety. The restaurants were good, but there was usually a 45 min to an hour wait to get in to them. The hibachi dinner was super fun and the food was good, but nothing exceptional. The beach BBQ was a nice alternative to the buffet - at least the burgers were hot and made to order. Service was excellent for the most part - especially the service at the pool. The New Years Eve party was a lot of fun as well as the dance party at the beach. Room service was ok, but we had to get the majority of our bottled water from the gym because our fridges were rarely restocked. The grounds were nice and lush and quite beautiful all lit up in the evenings. The loungers at the pool and beach were super hard to get unless you got up at 5am. Perhaps it was because the resort was at full capacity?? If it weren't for the food, our family would probably return, but we love to eat and the food was a 3 star at best.

We travel to DR almost annually and always stay at the same resort. This year we wanted to switch it up and try somewhere new. We travelled on 12/30/23 and were staying for 10 days. I always try to see the good in situations and would never take the time to write a negative review, but Dream Onyx was so disappointing! We arrived late due to flight delays (we rolled in about 11:30pm). We got to our rooms and they smelt musty and smoky. We went right to the fridge where we found a couple beers and some pops - no snacks or liquor. I found empty beer cans behind the vanity, light in shower was burnt out and our kids rooms thermostat was broken. I called room service because we hadn't eaten since 11am. I apologized for calling so late (what can I say, I'm Canadian) - they were soooo rude!! I was speechless at the way they spoke to me. The rest of the week was just ok. The beach is beautiful and the pools were ok. Be prepared for an early rise (5am) to get a lounger at the pool or beach. The music around the resort was so loud. It started at 9am and you could still hear the music from the Breathless resort next door until 3am. Rooms were cleaned daily, but fridges weren't restocked. We had to get water bottles from the gym. The food was so disappointing - the buffet (a lot of nothing) was horrendous - everything was cold and never restocked, counters were messy it was so AWFUL!! The steakhouse and Italian restaurant were good. By day 7 we just ate the mini sandwiches from the cafe or burgers at the beach bbq because by then we all had stomach issues. The breakfast buffet was so bad that we started drinking Bloody Marys for breakfast haha! The Lazy River and the waterslides were great. All the parties were fun; especially New Years Eve and the Beach Party. Unfortunately we'll never go back mainly because of the food situation. Dreams Onyx is a 3 star Max.

Loved this hotel! Clean, easy to access everything. Staff were friendly and helpful. Gym is huge and well equipped and the food at the buffet was like nothing I have ever seen. Great place for families.

Staff: all around excellent at the restaurants and bars Yard: well kept, neat and tidy Beach: very clean Entertainment: so, so. However, Breathless resort next door had plenty of adult entertainment. Guests at Dreams have exchanged privileges with Breathless. Did not care for the "white party" held at the beach. Too windy and they played games before music starts.

Beautiful resort, very well kept and staff were great. They do depend on tips though so be kind. Buffet was great but was not impressed by any of the restaurants. Not being able to book times ahead meant often waiting til late if you are in a large group. Pool with lazy river was great.

Beautiful resort, very clean and helpful staff. Took our family with out 8 months baby, and we had the time of our life. From checking in to check out everything was smooth and stressless. The restaurants and the buffets were amazing as well serving all types of foods.

The grounds and the staff were very welcoming and beautiful. The pool was quite big and lively, but not too crazy with party goers. the Beach is not crystal blue water, it is a bit darker, but beautiful regardless, we went right after a storm, so the beach was closed for 2 days because of immense amts of seaweed, but the staff wroked around the clock to remove it and they did. The rooms were always clean, but a bit outdated. The entertainment was VERY good, with a variety of things to watch and separate shows for the kids, but all shows were kid friendly.

Everything was fantastic! Had an amazing time. The employees work hard to make guests comfortable and happy. I enjoyed learning some Spanish. The resort is huge and even though was busy you never felt crowded. The entertainment crew was amazing. I danced so much.

My family had the best time at Dreams Onyx - it was the most beautiful resort we have ever been to and the staff was so friendly and helpful all the time. Food was fantastic and we loved that we did not have to make reservations to visit the restaurants! We will definitely be going back!

We visited with the family including children for one week during March Break 2023 and we all really had a comfortable good time stay. The Dreams Onyx Resort & Spa is very good value for a superior hotel resort in Punta Cana. The Onyx has 3 main pool areas being the waterpark, adult pool (Preferred Club) and general main pool. All were nice, modern and clean. The grounds were also clean, well kept and maintained. The beach was nice, and the waves were constant and great for boogie boarding. The boards are provided at the beach hut. We had no washed-up seaweed issues during our stay. The food was good enough to gain weight over our stay. Our kids are very fussy eaters, and they had no problem finding food they liked. There are 6 à la carte dining restaurants and all are 1st come 1st serve except for the Spice Pan – Asian restaurant. At the Spice you will need to make a reservation and time slots fill up fast. Our favourite was the Bluewater Grill and the Spice. At the bottom of the list was the Tamarindo Mexican Restaurant. If you have a gourmet palate, then try a different country. We had no stomach issues during our stay and after returning home. Don't drink the tap water anywhere in Punta Cana. The drinks were good especially at the main bars with a good assortment of top shelf liquors. We had joining rooms overlooking the waterpark pool and they were modern, clean and very comfortable. The room even had a sitting area and a balcony jacuzzi. The view was nothing special. The many palm trees obstructed our pool view. I believe the views at the main pool area appear to be marginally better. As usual we spent minimal time in the rooms, just enough to sleep, groom and dress. Entertainment was typically resort style and was fun and OK. The kids enjoyed it. The staff was amazing and excellent. They were genuinely courteous, helpful, engaging and very happy. That alone is a difference maker. Dreams Breathless resort next door is generally the same as the Onyx but is an adult only resort. Restaurants, bars and services are open to Onyx guests over 18 years of age. The only single issue we had was the noise from the room above us for a few nights. The ruckus was from large groups of chaperoned graduating high school students staying during March Break. Once we complained, the hotel managers, concierge services (Miguel) and security resolved the issue promptly and effectively. I would suggest to the resort that for future occasions student rooms should be located directly above or beside the parent’s or chaperon’s rooms. The matter it was nuisance, especially since we had young impressionable kids with us but we are understanding and tolerant people and we didn’t let the incident ruin our vacation. The Dreams Onyx Resort and Spa is excellent, well located and has everything you would want in a superior resort. Without a doubt we would recommend the resort to friends and family.

So much to do…for all 10 of us ranging in age from 6-80 years old! The hotel was spotless and the gardens were continually being maintained.The pools were amazing as was the water park. For the most part the restaurants were great. The only disappointment was the Mexican Restaurant where the food was slow to come, two meals never came and one family had to leave as the kids were tired and needed feeding. The bonus was that the buffet was right next door and they managed to get their dinner quickly. The rooms were excellent with beyond comfortable mattresses. They were well maintained with an excellent supply of towels.

Great service in most areas. Beach was not always cleaned, water very rough. Restaurants need some attention, did not meet a 5 star rating in our opinion. Food was not always hot and very repetitive. Make sure you book a room in the new section as section 5000 rooms are very musty and damp.

Onyx is a large complex but its layout leaves a lot of space. The well designed, low architecture does not overwhelm. This is a family resort. We enjoyed the presence of happy families with cheerful kids. The beach is long and wide with sandy access to the water. There are waves practically every day but this allows great body surfing and water play close to the shore. For good swimmer there is about 500m distance to cover along the shoreline. Extra bonus was our full access to the nearby adults only resort - Breathless. All restaurants in the Onyx complex do not require reservation and some form of dress code adds to the ambience of this resort.

The resort was overall great. Plenty of food options and activities to do. The only negative is the pool temperature was very cold. Some days we couldn't even swim because the water was too cold. There are plenty of pools at this resort but all of them were very cold.

The Dreams Onyx is a great hotel. It is very clean and all the staff were great. The rooms were very comfortable. The restaurants were very good but the buffet could have more and better choices.

We very much enjoyed staying at Dreams Onyx Punta Cana. One of the reasons we chose the this resort is the fact of the on site water slides and lazy river. We are aware that seaweed can be a big problem in the ocean and on the beach, the ocean and beach were wonderful during our stay. We prefer the beach and ocean, it was nice to have other water activities to fall back on and we did spend some afternoons at the splash park. One of the other reasons we chose Dreams Onyx is that as adults, we can use all the restaurants and facilities at the neighboring resort, Breathless Punta Cana. We discovered we enjoyed Dreams Onyx more than Breathless. We spent most of our time at Dreams Onyx, we would definitely return again in the future.

Amazing resort! Staff was very professional and friendly. This was our first time at this resort and I must say, I was impressed. Rooms were nice and spacious, well-kept and the bed turn-down service at night was a nice touch! Will definitely be returning to this resort in the near future.

Adequate could be better. Seaweed on beach. Wine was like water. Food was 6.5/10. Steak not thick and juicy at steak restaurant, it was more like thin and dry. For the money that you pay i would expect better food and better entertainment for the children!

This was our second visit to Dreams Onyx, and we were not disappointed. Our room was very clean with a selection of pillows on the beds, and sufficient towels and toiletries. The mini bar was well stocked with water and soft drinks, though we were unable to get Diet Coke, Coke Zero being available instead. The room was thoroughly cleaned daily, with additional towel and turn down service in the evenings. Public washrooms were thoroughly cleaned every hour or so. All staff wore masks in all areas. Staff were attentive and eager to please. Hand sanitizer was available everywhere, and masks were offered prior to entering the buffet. Guests only wore masks in the buffet. In the bathrooms, every second sink was closed. Then, on May first, all mask mandates were lifted in the DR so staff no longer wore them anywhere. The food in the a la carte restaurants was excellent, with generous portions. We were never required to line up or wait. The bar by the restaurants was often busy though, so short line-ups formed there. The food in the buffet was plentiful, though a little repetitive. It was often not warm enough. There were plenty of serving spoons, which were replaced often. The pool area was clean, with chairs always available, and socially distanced at the beginning of each day. The beach was clean, with a tractor raking away any seaweed daily. Chairs were readily available, though we continued to reserve ours early in the morning with a towel and a book. We always removed our towels when we left the beach but not everyone did. This was unfortunate because chairs appeared occupied when in fact they weren’t. This was inconsiderate of the guests, not an issue with the resort. We enjoyed our stay very much. It was our first trip post pandemic and everything went smoothly.

Great staff, beautiful grounds, food just ok, resort over booked, difficult finding clean dishes, clean tables clean cutlery, four star resort, needs more cleaning staff in eating areas, maintenance needed in rooms old food, products left under furniture and sink, leaking shower so water was in the sleeping area had to dry feet before getting into bed, washrooms not adequately supplied

Two weeks spent at this resort. The staff, grounds, and swim-up room were the highlights. Food, drinks, and coffee were okay. A la carte restaurants require lining up (no reservations), so get there before 6pm. It was very busy with guests during our time and at least one wedding a day. Ocean is wavy and challenging with young children, and the sand is very soft. A lot of seaweed some days. Resort is large with many pools for everyone, including the water park area. Chairs with umbrellas by the pool and beach are taken up early even though the resort asks guests not to reserve with their belongings. Staff tried to encourage mask wearing in closed areas, but guests often did not comply and some would take a mask from staff and remove it. Some guests complained about mask wearing in closed areas and challenged staff. Staff worked hard to keep areas clean but it was very busy. The Punta Cana airport was fast paced and security were pushy if moving too slow to keep people moving. Inconsistent with wearing masks at the airport - signs say to wear but seems not enforced as many did not wear.

We were very pleased with all aspects that Dreams Onyx resort offered. Very clean rooms, comfortable bed, friendly staff, good food, nice beach but....red wine needs to improve and Wifi in room was at most times non-existent.

This resort is beautiful, the grounds were well kept, they were always cleaning, grooming the grounds. We stayed in the family section over looking the pool with the water slides. Rooms were fabulous, clean, fairly new so not worn out like some others we’ve been to. We missed out on preferred club but we had the premium junior suite pool view and loved all the amenities, the turn down service. There’s a few pools, we stuck to the family one and pretty much sat at the swim up bar the whole time! Juan our bartender was serving the drinks all day and was the best! Be sure to tip him, full uniforms with masks on in the hot sun and was always happy and singing. Restaurants are a la carte and no reservations required except for one, the Asian restaurant. The buffet was just ok, wasn’t much variety, if you want bacon go early as it only comes out once! If you have littles with you I found there wasn’t a lot for them, no fries or chicken fingers etc. although the fresh fruit was local and amazing. The staff was extremely friendly, only con would be very few knew any English at all so made it a little hard to communicate. All wore masks as well. The entertainment was ok, dance party in the early evening then some type of music show at 9:30. There was a Madonna tribute which was actually quite good. The gift shops, ice cream parlour, hamburger shop and cafe all require masks as they are quite small. They also all ensure you sanitize once you enter. The beach was beautiful, soft sand no rocks. There are some vendors but there’s also security who make sure they don’t hassle you too much which I loved. We were very impressed, the pics on the site are exactly what you will see and get. It’s not overly large so your walk to the main building wasn’t a pain. It was an all around amazing vacation. We would definitely stay there again!

Great food except ironically the Japanese restaurant which was the only one that required advance booking. Buffet lovely and high quality. Great waves for the kids. Sand underfoot in the ocean. Rooms beautiful. Pillows too fat for comfort. Spa ‘hydrotherapy’ a bit of a joke. Overall would book again in a minute.

This resort has something to offer for everyone. The food was extremely fresh and there were such a variety of options and restaurant choices. The beach was beautiful. The rooms were updated and spacious. The amenities and service were amazing. Worth every penny! Such a wonderful family holiday.

grounds, beach, pool, tennis court, basketball court all beautiful. From our last visit (when Now Onyx), the quality of service and food at restaurants improved. Buffet still lacks high quality food offering. I would exchange the vast variety of available food at the buffet with higher quality offerings.

This resort was extremely clean and the staff, service everywhere are very nice and helpful. They are genuinely there to service you, they like their job! Thank you to Alejandro at the pool bar, and beach boys simply amazing. Food is high quality and we had access to all restaurants at the breathless hotel, that is a big plus. It was my first time at a Dreams and i am now hooked! Booked again for august!!

We just got back from the most beautiful resort we have ever been too. Amazing beach, we had a swim up room and the staff were amazing and so happy to be working again. Covid protocols were really good and my fears about going were eased right away. The food was amazing, drinks were awesome and I will definitely book here again! Only complaint I have is how rude some other tourists can be especially towards the staff , who i felt were going above and beyond to make sure our stay was beautiful

The whole resort was kept in excellent shape. The food was great! The people are amazing! Very clean, you get waited on hand and foot. Definitely a 5 star resort! Our butler, Angel went up over and beyond. He came and talked to us everyday and made sure everything was perfect. The beach was as beautiful as could be. Soft white sand blue water, picture perfect!

The grounds are well kept. Rooms were clean. All restaurants that we went had amazing and always hot food. The staff are very friendly and always take good care of the tourists. As for the Covid , masks were always on for all staff. A lot of tourists will where there masks in and out of restaurants. Hand sanitizer is all through the resort. Felt very safe. Amazing resort and I will return for my fourth time very soon.

Saving up for months, my wife and I were looking forward to a special vacation. We opted to pay for the preferred service and the best possible room at this hotel. Our time was disappointing and we had to cancel our plane tickets, book new ones, and extend our stay at another hotel to make up for the discomfort and stress we experienced here. STAFF. Our butler was very good, but there were a lot of other problems. We were upset when others staff would target us to prove our VIP status. When we asked others at the resort, they were never once asked and freely moved about even though they had no VIP status. We, on the otherhand, were asked to show our cards, and even when we did, we continously asked follow up questions. It made us feel unwelcome. FOOD. I won't beat around the bush, the food isn't that great here. You need to go to Breathless and try to get reservations to their restaurants. The ones on the Dreams Onyx side were not great. Room service food was better to be honest. The preferred Mexican restaurant had good breakfast food and that was about it. AMENITIES. The Spa was very expensive. Although good, I cannot recommend it unless you have offsetting coupons to bring the prices down to reasonable levels. Room service was always a shot in the dark. They were 30-45 minutes late until we spoke to a manager. During our last 2 days, they were much quicker, so I'll give them that. POOLS/BEACHES. Pools are very nice. Preferred pool is very nicely situated and for adults only. The beach was very clean as well. This was one of the highlights of this location. It cannot be understated that I was annoyed when there was someone walking around trying to sell souvenirs and drugs to me while I was trying to enjoy the sunset however. Here's the reason for the review being 2 stars, which is frankly higher than what I should rate it: ***We had our electricity cut for almost 2 hour. Called to have it fixed a couple of times and had to go to lobby before someone came. We had to get ready for a paid lobster dinner and this cut into our time to prepare for it. My wife had to rush her makeup for a beach dinner where she wanted us to have memorable pics. ***Room Service was late by 30-45 minutes. We would call and they would tell us 5 minutes more, 5 minutes more. Had no idea when it was coming and kept us in our rooms longer than it should. It was 45 minutes late on 2 different occassions. ***Room service woke us up at 12:17AM. Knocked on door and called the room. We had gone to sleep and woke up in shock. Answered the phone and didn't understand what they wanted. I explained that we didn't order anything since it was almost 2 hours since we went to bed. Rather than apologize for the mistake, they hung up the phone. I went to open the door and they were gone. My wife couldn't sleep until after 2:30 AM after being woken up like this. ***Breathless restaurant told us there was a waiting list and they couldn't service us. We saw multiple people walk into the restaurant after we just turned our backs and walk not even a minute away. ***Unlimited Vacation Club. These guys will burn a day of your precious vacation if you are not careful, or worse yet take your money. They'll invite you to a seminar and say it's 90 minutes, but it's a pressure time share sale. I question why the hotel even allows them to setup shop on site. Look them up in advance and do your research. Hidden charges everywhere and their presentation is rather unprofessional for the amount of money they are asking for. ***We were targeted by security for VIP membership. We would have to show the membership and there would always be follow up questions. It always annoyed us that it wasn't enough and we were scrutinized as though we didn't belong. Other people we spoke to, they entered the areas and were never once asked. There was a visible difference the skin between those people and us. Additonally, some couples we spoke to entered these areas freely without being questioned... and they didn't even opt for the VIP membership. ***We were given Bali beds for two days. On the first day, no problems, we enjoyed it. On the second day, a security guard made a straight line for my wife from 50 ft out. He completely ignored the other two women in the Bali Beds to the right or left of her. Once there, instead of asking, he TOLD my wife that she was on the wrong bed and pointed to the sign with the name on it. "Excuse me, can't you see this is reserved for XXX." "I am XXX," she replied. He followed with, "What is your room number?" She provided the room number and pointed to the room in the distance. Only then would he leave. As mentioned, he did not ask the two other women next to her in the same reserved location. It was clear she wasn't welcomed here. After the last instance, we only had one day left and gave up on this resort and looked elsewhere. This resort did not give us the stress-free vacation we asked for, so we had to purchase new plane tickets and booked another 3 days elsewhere. I wanted a good vacation for my wife and I, and Dreams Onyx did not provide it to me. In the 3 days I stayed at the next resort (Majestic Mirage), I had a more memorable experience and luckily salvaged my experience of Dominican Republic. The time at Dreams Onyx we hope to forget, as it was a complete loss for us. One extra star for our butler and the beaches/pools.

Prestine grounds, wonderful staff! Would highly recommend. So much fun and lots to do. Options for entertainment are endless and swim up rooms are the best! 👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍

It was our second time there. We booked a preferred swim up room both times. Our butler was Nelson and couldn’t ask for better service. The grounds are beautiful. The pool is amazing and the ocean was always cleaned every morning.. We did all the a la carte and liked them all. Workers are very friendly. All workers wear masks all the time. There is hand sanitizer everywhere. At the buffet you get serve at all the different stations. Great resort, my husbands favorite.

We had great expectations before leaving and we were not deceived. Room, grounds, pools and hotel was 5 star. It was just the right size where all amenities were short distance away. Service was top notch and met great people along the way. They were there to please. Beach was excellent but a bit too much waves for our liking. But calmer waters was not too far away. The resort offers adult only sections but due to close proximity to family areas it did not always feel like it. But the private island area offered the best area for full relaxation. We enjoyed the lazy river and slides as it offered a diversion. We highly recommend the resort for families and adults only alike.

Over all it was a great trip. Dreams Onyx was a actual dream. Air Transat needs a little focused on logistics. Was sitting in a bus at punta Cana airport waiting to go to resort for an hour and a half. But the resort made up for that lack of organization from Air Transat. We had the preferred club package, it’s worth the extra cost. Kevin from trip central made booking and searching so easy. His recommendation was perfect.

I’m a single man travelling with friends to relax and that’s what I did. Grounds, food, drinks,rooms, service and everything else was beautiful and amazing. Booked preferred and will be doing the same next year. Til next year!

We had an amazing time. The grounds are beautiful. We stayed in a swim up preferred club and it was the best one yet that we’ve stayed at. It was connected to the large pool and pool bar. No getting up early for saving chairs cause we had our own. The buffet was average and the a la cartes we did were all good. The service around the pool area and swim ups was amazing. No waiting for drinks there. Same at the beach. The beach was beautiful to walk and swim in. A bit rough for me but people were enjoying it a lot. In the preferred club you have a butler and he did an amazing job for us but they all seem great. We also had connecting seating area to the buffet restaurant for breakfast and lunch with a menu or you could go to the buffet. Overall amazing resort and will be returning next year.

This resort is very nice! We love the layout. We were in the new family section. It was easy to get around to the different pools, the beach, lobby and restaurant area. We don't mind walking a bit, but everything is close by. The rooms were beautiful. We had an issue with the air conditioning in the room. We couldn't lower it to a comfortable temperature. Once I contacted the concierge they sent someone to fix. The resort was very clean. We enjoyed the activities at the pool. The kids loved the family pool with the slides and lazy river. One complaint we have is the buffet (breakfast/lunch). The food most often wasn't warm/hot, often there were no nachos. There are no french fries at the buffet, you can find some at the beach grill, where there was often a wait to get some. The restaurants were good. If someone would ask me about this resort, I would recommend the Now Larimar before the Onyx just because the buffet was excellent at the Larimar. Please not we couldn't enjoy the buffets or restaurant at Breathless because we had a child.

The great the good and the not so good. Great, beach - sandy and great to swim. Room, super clean and spacious. Pools, amazing and lots to choose from. Food - great to good depending on where you go. The buffet was decent. Italian was a top contender, as was the Asian. Steak and French were ok. The ground at this hotel are beautiful, and all of the staff are great and willing to help with everything. The only thing that I would change would be the water park. Which didn't have any type of water slides to accommodate my 4 and 6 year olds who love water parks... All the slides where for the adults as they were fairly big. Other then that such a wonderful resort for the week! Would return for sure!

I do recommend Now Onyz everything was excellent the food the service the employees are always there to offer a drink. I would go back. The pools were clean night entertainment was very good. Lots of activity if you want to participate.

This resort was amazing, right from the check-in to the check-out. Staff were amazing, friendly, well trained, and always willing to go above and beyond. The resort was clean and very modern. Pools and beaches very clean and amazing. Food was fantastic. We did preferred which was well worth it. We had a butler who would book us dinners and also got a cake for my wife’s birthday. We would go back in a heartbeat.

Nice resort. Needs to do more to lessen its environmental impact ie. use less single use plastics but overall was an enjoyable trip. Could use a few more people on the front desl to speed up check in and check out process.

beautiful rooms, polite staff, great food xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

My husband and I traveled with our 6-month-old baby to this resort and we were relatively pleased with the service. Just like most resorts, staff could be hit and miss - some staff were very helpful and some just doing the bare minimum. Beautiful hotel grounds and kept exceptionally clean, especially the pools which I saw them scrubbing every morning. The buffet is pretty good, the only negative was that it was extremely repetitive. Other resorts we've been to tend to do themed buffet nights so that food is switched up so by the end of the trip I was tired of the selection. There are restaurants but we only tried one (the grill) as we did not hear positive things about the other ones. Room service food isn't great quality so I'd definitely stick to the buffet. The daily cleaning service was great and most of the staff were very friendly and happy to help us with anything we needed. The only other thing that I would say negative about this resort is that because of the way that the washrooms are built, they hold condensation and humidity from the shower so I saw mold in the shower which was gross. And a few of the resort staff kept asking how old we were - and one even made a comment about 'babies having babies' which annoyed us to no end as we aren't actually that young, we just look it. But of course, our age is no one's business.

Such a wonderful and amazing resort! Everything was perfect. Beautiful public area and grounds, large rooms with a good view, friendly staff, Delicious and varied dishes, very nice restaurants and bars with various foods and drinks, lovely beaches and very clean pools, happy night parties, everything was good, we enjoyed so much and recommend to all. we wish to go there again in the future.

Our stay was good. Morning tea in our building was never on time. Only one type of Cookies with your tea. I lost my $20 from my little purse which I left in the room. I didn't want to report it as this employee could be fired. On the whole we enjoyed our food. And the trip was enjoyable Very friendly staff.

Getting to Now Onyx November 28, we attended a presentation on site approved by the resort. My credit card was stolen during the presentation on Saturday, it was used the Wednesday for over 10 000 $ of charges, some of it gas !!! So far the resort has done nothing to compensate us for our troubles. So beware on the hotel resort.