Sunscape itself was gorgeous! The pool(s) are amazing and always kept very clean! The bars were always stocked and drinks were delicious! Food was sub par though along - I didn't have a single meal there that I would say was great! The mais service was also very unreliable!

U forgatabke trip. We enjoyed our stay from day one! Very professional staff that worked very hard to insure all guests were treated great. Very delicious food, always new and fresh verities of fruits and vegetables. Clean rooms with attention to details .New Year’s Eve party was spectacular. We are going back to the resort next year for sure. One thing we didn’t like was the pressure to participate in a meeting relating to timeshare type of a club. Otherwise, it was a prefect place and more than lively vacation.

The grounds were beautiful and very well kept! The room was very clean, air conditioning was great, some activities happening - a little bored. Quite a few people not from the resort were there trying to sell items, very pushy. The food was unfortunately terrible, we had a very hard time finding food we could trust to eat. Beach also wasn’t the best, very smelly and loud construction happening in the water 24/7 with no notice, even all through the night.

Hotel buildings are ok and good location. However if you are foodie person please don't go there, because you will be very very very disappointed. I am not saying much but there is not way I would go to Sunscape Bavaro in Punta Cana. However they have some of amazing people.

Clean rooms, comfy bed and very polite staff. Ground immaculately kept. Buffet restaurants excellent. However, the a la carte restaurants were randomly closed and even though you got a sheet in the morning stating which ones were open, that was not the case. Service in the French restaurant was pitiful - we walked out before dessert because we had already been there for almost 2 hours. On various nights, there were local vendors with tables set up throughout the resort. There should have been a centralized area with these vendors so that if you wanted to look at their souvenirs you could. They would accost you every time you walked by one of them. Beach was very short and had a lot of erosion. One half could not be accessed from your chair because it was sand bagged and had huge rocks. Even though it there was a programmable thermostat in the room, it didn’t appear that we had any control. It said it could be set to 16 but got no where close. The resort itself was beautiful but we wouldn’t recommend it because of the lack of a decent beach and random closure of the a la carte restaurants.

PROS. Very nice rooms, well kept beautiful grounds, rooms and resort kept very clean. CONS. Beach is NOT as pictured, has large breaker bags in water as to prevent erosion, however they were smelly and not pretty to look at if you had ocean view room!! Water was murky looking, not nice to go in. Pools were dirty and had many screaming kids. Grrr! FOOD was aweful!!! Same thing everyday and several restaurants closed for several days at a time! WTHeck! Towels were almost extinct everyday even in Sun Club. SUN CLUB, well it was probably worth the extra $$ however they were always running out of premium liquor. The club pool was quite nice. They never told us about Club amenities when we arrived and put us in a room farthest from the Sun Club pool & lounge....took us a couple days to find that out. TIMESHARE GURUS.... they say its not time share but they are relentless! Spoils part of your vacation. It was one thing after another with this resort. I would not return nor recommend!

The resort as a whole was nice. Very confusing to find your way around though. Not much of a beach, all washed away. The staff worked hard to remove the seaweed daily. Power went out daily. Spa coupons were NEVER available. Food was decent but bland. Rooms were always cleaned and resort was tidy. The entertainment was blah. Half of the staff were not very friendly. The other half great. Room fan kept breaking. Room service VERY slow. A La Cart restaurants were not all open, just a few were available.

The resort overall was great! The rooms were nice however problem with the sliding door to the balcony (easily locks when closed). The beach was not as portrayed in the pictures. Seaweed was everywhere. A huge rock/shoal was in front of the resort. The staff were very friendly. Entertainment in the lobby was crowded, not much room to sit. Atmosphere was good. We made the best out of our vacation and met some great people.

The resort was beautiful however the beach was full of seaweed. The pictures of the beach prior to the trip did not capture the truth. I was very disappointed with this however the rest of the resort was amazing!

Everything was good at this resort! Only thing we didn’t like was all the seaweed at the beach & in the ocean. We aren’t sure if it was the time of year or if it’s always like it, but we made the best of it & still swam in it.

Just came back from a nice family vacation In Punta Cana. Upon arriving we upgraded to sun club. It was around 380 for 10 days. The first few days we didn't think it was worth the upgrade but by the end of the trip we did think it was worth it. The room was very fresh and clean with a nice double shower. Only negative was that the floor got super slippery when wet. The room overlooked the pool, which was fun for the kids. Sun club also had its own lobby, bar and place to eat, the breakfast was nicer than the main buffet and you got better service and drinks there as well. Everyone who worked there were super friendly! Especially a guy named Nathan who made sure everyone was taken care of. He was always there to help us with various things and made sure our stay was as good as possible. The pool was also very nice although it was a bit annoying that anyone could go there since there was no way of knowing if they were part of sun club or not. The grounds of the hotel where very beautiful and there were several pools and places to eat to choose from. Our favorite pools were the relaxed pool and the sun club pool and our favorite restaurants were chopsticks and Sunny side grill. The pizza place was also great for the kids. I also want to mention that the beach is not very pretty. The drinks at the resort were nice, but their orange juice was disgusting and we had a hard time finding milk for the kids. One time we got it from a nice bartender at Flip Flops and another from the cafe. But it was a milk hunt every other day haha. And it tasted strange.... I also tried the spa which was excellent! Overall the resort was great with lots to do and fun for kids. The negative are those annoying vacation club people who try to trick you into having a welcome breakfast when you get there. Trying to make you feel guilty that they would not get any points from their boss or whatever if you don't go and saying that the whole thing is only to celebrate the hotels whatever Birthday. Another negative experience we had was the guy who works for Amstar who convinced us to take an excursion called Marinarium. He said it was great for kids and also the only excursion they recommend to pregnant women. Well we had one 4 year old and one 22 month old with us while booking this trip. We thought it would be fun to see some fish, stingrays etc. I had a naiv idea in my head that it would be snorkeling in calm clear waters with colorful fish. The excursion was basically a party boat. The snorkeling area was in rough water where we had to be dragged out in the middle of the ocean to a closed up pen area while holding one kid in one arm and the life ring in the other. Luckily the kids had their puddle jumpers on. We were only given some floating yellow belt that you strapped around your waist. Even my husband felt unsafe during this swim in the ocean. The kids cried and we had to swim back to the boat. When we left the party boat continued with blasting music. Also the net around the deck on the boat had large holes in it so you had to hold on to your kids as much as possible, they could easily fall off the boat. I got so angry with the idiot who said that this was a very suitable excursion for us. I should have done more research myself but stupidly enough we trusted that guy. Even our west jet rep later said that the marinarium is definitely not good for small children. I am still so angry with that guy, sooooooo angry! Avoid Marinarium if you have young children, especially if they can't swim and avoid it if you yourself are not a comfortable swimmer.

The resort overall was great. A few things that I wasnt happy. The music from the theater played too late as we usually had busy tiring days. The waiters at the buffet sometimes didn't ask us if we wanted a drink and took a very long time. The conceirage was not very knowledgable.

The resort was very clean. They even spent all day raking up the beach. The rooms were very nice. The food was fine. The service in the a la carte restaurants was very slow and the staff on the front desk weren't very friendly or helpful.

It was perfect. We would not have changed a thing. Great food, great service, friendly staff. The grounds were meticulous. Loved not wearing a bracelet and unlimited a la carte. Our ocean view room was fabulous!!

The grounds were beautiful. The room was excellent! The people were very friendly! The beach was awesome! We really enjoyed the Chopsticks restaurant! The buffets were awesome! The bar on the beach ..... large donkey and small donkey were hilarious! The hostess who was serving us drinks on the beach was amazing! It’s nice to have the geotubes there to allow us to go in the water without the waves being too much!

Resort was clean, rooms were clean, showers were awesome. Staff were very helpful, restaurants were very good, good variety of food for lunch and breakfast. Evening entertainment was good Our first all inclusive experience and we were very pleased

Just home from a fantastic vacation with four families, 17 in total. The resort was beautiful, grounds were well maintained. Food was excellent, a la carte Restraunts were all great. Buffets all had lots of choices. Beach was OK, geotubes in the water to help with erosion were not the prettiest site. And lots of seaweed but resort had people raking the beach all day long to keep the seaweed to a minimum. Entertainment staff was non stop, activities at both the beach and poolside areas. They put on a huge Easter party for everyone. It was amazing. My only issue with the resort was we had requested adjoining rooms because we are a family of 5, we didn’t get the adjoining room, had rooms on opposite ends of the hallway. So we had to separate and each stay with the kids in separate rooms. Overall it was an amazing vacation.

Had a great vacation at this resort. We travelled with 4 families. Kids ages ranged from 12 -17 yrs. the resort always had activities going on for the teenagers. They all had so much fun. The staff were all so kind and helpful. The entertainment staff were great and a lot of fun. The food was really good and plentiful. The resort was immaculate and staff were constantly cleaning. Would highly recommend this resort for families

Resort was fantastic. Staff were great and very helpful and friendly. Food was good. Lots for the kids to do. Activities going on all day long at the beach and the pool. Lots of great entertainment. Very clean and well kept.

The hotel staff are amazing nothing was to big for them to help! I didn’t like the Barrier on the beach but understand why they are there. I’m a little upset as soon as we got there we were approached to buy into a travel plan which took up so much time we did by it so if anyone else got it let me know how it is.have been at nicer resorts but the staff is the best I’ve ever felt with

Nothing bad to say Everything was great Plenty of variety at buffets, Lots of entertainment and activities Beach was beautiful with no sea weed, rooms were clean, service was good Would definitely return

My first contact at Sunscape was with Fabio De Leon, at the reception desk. Fabio was pleasant, courteous and efficient. He placed me in what I would consider a perfect room that was quiet and had a wonderful view. The rooms, including all the dining rooms, and washrooms were always immaculate. The cleaning staff does an excellent job. Staff in the dining rooms were efficient and very pleasant and accommodating, without exception. Perhaps my best experience was with the Activities Staff. What a group of well trained, highly skilled, respecful and fun group of people. Hats off to their supervisors and to the staff, some of whom I will mention by name - Mommajuana, Tiger, Sexy Monki, Pokemon, King Kong, Chocolate, Super Jordan, Spaghetti, Willie Wonka as well as other staff whose names I am not as familiar with. Overall, I had a fantastic stay at Sunscape Bavaro Beach.

This was our first family vacation to a sunny destination and it was wonderful. The weather was good most days with a bit of rain here and there. The resort staff was amazingly friendly, everything was clean and the food was good. Overall, we were pleased with the vacation and would recommend to our friends. Our only wish was that we were in a spot with higher waves!

We stayed at the Sunscape Bavaro Beach resort from March 12-19th. Although it was March break and there were a lot of teens on the resort, we had an amazing time. The hotel staff were very polite and friendly. Most of them spoke English. The entertainment was excellent, every night there was shows in the theater both for kids and adults. The rooms were clean and the bed was comfortable. The only thing that we wished we had in our room was 2 chairs. There was a table and a chair but 2 might have been better so we could both sit. The safe and the air conditioning worked well which was a bonus because in our past trips we have had issues with both. The a la cartes were good, I recommend the French - great steak. If you are a beach lover- not a great beach. Lots of erosion, geo tubes in the water to help with that problem. We loved the pools so not an issue. However, the one down fall is that they need cabanas for shade. Although big palms gave some shade in some areas..it was hard to escape the sun when you needed to. Overall, a nice clean and friendly resort!

Excellent hotel. Friendly, helpful staff. Beautiful grounds, well kept. Very comfortable rooms and very clean. Restaurants were fine. Food selection at buffets was good. Too bad there are no areas of shade at the beach or pools.

Front desk rude and pushy to upgrade and after want us to stay on the regular rooms because the upgrade rooms were full. Rest of the stuff very nice and pleasant to speak too. Great food and room service. Would go back without upgrade.

First time at this resort and we enjoyed our time. Most staff were very friendly and helpful. Rooms were pretty clean and serviced everyday. Beach/pools were great. Everything was so close together there was never a far walk anywhere. Food was pretty good, a la cartes were great, especially the japenese (We ate there a couple of times). Sometimes as you walked to and from you could smell sewage, but not for too long. overall , great trip. would recommend.

We booked our trip in early November to go to sunscape Bavaro in Punta Cana. We have always booked our vacations with tripcentral. Unfortunately we had to cancel early in December as one of us found out we would have to start chemo and radiation ASAP. We had to both cancel but gave plenty of time advising tripcentral of the situation. I’ve made several attempts to try and get back our deposit and even with these horrible circumstances to no avail did tripcentral want to help us either by returning our deposit or giving us a credit for a future vacation if that could be possible. Very disappointed with Tripcentral’s compassion and have chosen never to deal with you guys again even though our past bookings were all good. Thank you Brenda Decoste

For the most part, the hotel and its premises were reasonably kept and up to expectation; the best part was the excellent quality of the matresses in the rooms so you were guaranteed a good night's rest. The room cleaning service we found to be quite inadequate.

The grounds were beautiful but the staff didn’t know what they were doing when we checked in We got a key to a room where people were in already and we had to walk back to the lobby and try to get another room. The food was ok and would have been good if they would have cooked it all the way. The fish was always undercooked and almost moving and the foods were the same thing every day We have never stayed at a resort like this where you have the same thing 7 days straight The sanitation wasn’t at its best either Most people that we talked to had gotten sick for at least a day and so did we. My husband was sick for 2 days flat in bed

Nice place would recommend to friends..clean..nice staffs..enjoyed my trip..people always ready to help.. every night they have shows it was very nice all together it made an awesome trip would go back to the same resort no problem..!!!

Staff:front desk and restaurant staff was nice. However,staff at the coffee shop were more busy talking to each other then serving the customers. Same goes for one of the staff at the boutique where she was busy clipping her nails when there are customers in the store. Rooms: bed was very uncomfortable; could feel the springs. Room would get half done by the cleaning staff whether you leave a tip or not. Beach towels: after 9:30am, no towels left. You would have to wait 30-40 minutes. Two days before we left they decided to implement a new system to ensure they don't lose towels and only resort's customers get towels. Restaurants: our favorite was SunnySide Grill; although the ribs's sauce was not very good (a lot of nutmeg in it). In general the food was not all that great. I got sick the day before we left. Not sure if it was from eating water melon and passion fruit. Would we go back to this resort: no

Wow !! Amazing trip. The hotel and staff were awesome and the entertainement was great. Always something to do. Food was great. Nice beach and pools. The resort overall is extremely clean. The only negative is the rooms are extremely echo, not insulated therefore we could here babies cry, people talking outside or coming up the stairs. Besides that I would recommend this hotel !!!

This was a great hotel. However, we were encouraged to up-grade upon checking in and found that it was definitely not worth it. The rooms were not up-graded, we found that we could have used any of the pools or beaches anyway, there was no difference in the quality of the drinks and ,although we requested it, we did not receive a daily newspaper as offered. Our room was not cleaned or tidied before 4 pm and this caused delays if we wanted to have an early dinner. But,the staff were wonderful and it is a beautiful hotel !!

The Sunscape Bavaro was lovely. The grounds are beautiful, the pools are clean and lovely. The dining rooms were clean and the staff happy, helpful and courteous. The rooms were clean and comfortable. The maid we had was efficient, her replacement not so much. We upgraded to the Sun Club which was not necessary. The food was ok. I find the food in Punta Cana all the same. They did offer great hamburgers, pizza, fried chicken, French fries for the days you didn't want beef, fish,etc. Our friend hurt her knee and within hours her room was moved to the ground floor and all she had to do was call and a golf cart would pick her up and take her were she needed to go.

We stayed for a week at the Sunscape Bavaro and found the pools and beach were wonderful. As with most resorts there was a shortage of sun cotts...the drinks were great and well made. Marvelous mojitos! The food was ok....not grear" just ok. But there was alot of selection so you are always able to find something and no one ever went hungrry. One of our party had a real bad knee and it acted up trying to do the stairs to our room...she was moved immediatley to a ground floor room upon requesr and could call for a golf cart for transportation any time. Everything was kept clean and everything in our rooms worked!!! Entertainment was fine but we are not really into it so not fair to judge. We really enjoyed having an after dinner coffee from the cafe' All in all , it was fine. Not exceptional bur fine.

Had an amazing time! Loved the staff, resort, view, beach, food etc. will book back again!! Once you get the lay of the lad all good... hiccups yes but they worked out. Just remember place value on what you want and advocate for it.

Positive: Beautiful grounds and nice updated rooms. Lots of beach lounges, no wrist bands which is nice, entertainment was good, check in was fast and easy, Negative: High pressure sales tactics for this Endless Vacation crap which they claim is not a timeshare, but it is basically a timeshare. Food is not great, keeps you alive but it's not great, I expected better. Both my wife and myself got sick with a travelers diarrhea and ended up at the clinic, we spoke with lots of other guests who had also gotten sick. One guest was so sick he went home 2 days early. You really have to watch what you eat at this resort.

Great place. It's still developing but they have made it awesome. They try to up sell the package there but you can say no. Great value for what it is. We went downtown. It was safe. People are friendly. Walked the beach. Again friendly people.

When we checked in it was horrible never got the room level we were promised it took them 2 days. Then the food was the same everyday nothing changed . The entertainment was great! Pools and bars great! Staff in the restaurants was awful sometimes you don’t get the food you order. Chopsticks restaurants was the better and freshest food.

We traveled from December 2nd to December 9th. Overall it was a great tip and we enjoyed the resort, although 3 out of 4 of us ended up with the stomach issues. I recovered after about 4 days but my kids, aged 3 and 5, did not fare so well. I took them to the doctor upon the return from Punta Cana and their stool samples were sent to the lab for testing. Today I received a phone call from Toronto Public Health and they told me that my 3 year old daughter had salmonella. This is extremely disappointing and worrisome. I wanted to write a really nice review for the resort as we really enjoyed our stay, but will not do so now. Clearly, food handling/cleanliness is a problem.

Was my first time going to an all Inclusive and I had such a blast. I can not wait to go again. I would highly recommend sunscape to anybody. The pools were clean, the beach and staff were super amazing. I loved the food, lots of places to chose from. The room service was excellent aswell.

Everything was wonderful. The food so yummy. The entertainment great and fun! The sun club is definitely worth it. Rooms were so big and nice. Everything was very clean and the average works well. We were treated like gold. Spoiled in every way. I want to go back! Everyone was so amazing.

I must say, the best part of this resort is the staff....they make it happen for their guests!. Also, I was quite impressed with the Filet Steak at the French Restaurant....the meat was imported from Argentina, who have the most tender beef....due to "lazy beef"....from the flat lands. As for the buffet restaurants, one can always find something they will truly like due to the diversity. As of now, my favorite fruit is "Papaya". Thanks to the Sunscape team!

I loved it. It was very clean and maintained well. The food was Great, I'm a very picky eater and I ate everything there. The employees were very helpful and friendly. I would go back without a doubt.

The location was awesome, only a short walk from our room to beach and amenities. Food and drinks were delicious with variety. Staff was really nice and helpful. Night entertainment was very talented.

It has been a great vacation in Sunscape Bavaro Beach Resort! Entertainment team was one of the best I've ever seen! Willy Wonka has made our vacation unforgettable!!!! I also would like to say many thanks to the kitchen chief. All the restaurants were out of this world delicious!!!!!! I would say French is number one in my list. The resort is average size, but it's beautiful with a lot of palms!!! Rooms are clean. Thank you to all staff members who helped us to remember this vacation for many many years!!!!!

There were some excellent staff members with great customer service but this wasn't wide spread or consistent. It took 3 tries to move into a room which had enough beds, or had AC that worked or didn't have a leak from the heavy rain (understandably not the resorts fault about the rain but the receptions attitude was "don't worry, it's ok... you're on vacation" instead of doing something about it). The regular rooms at Bavaro are quite basic with no room service or hotel info in the room. The "Sun club" (VIP) rooms and service perks in the Sunscape Dominican part of the resort were more comparable to what you'd expect from a 4 star resort as a Canadian than the Sunscape Bavaro part of the resort. They have room service and more friendly and helpful staff. Juan at the Sun Club swim up bar is the best!

Sunscape Bavaro offered us a great escape with our boys. Overall, the experience was great. Of course, there were a few hitches and snags but all the travelers there seemed to have the same issues. There needs to be more efforts so that we get the room we booked!! And shouldn't double beds be standard size, not this large twin bed! Unfortunately, this made our nights a little bit sleepless. People are very smiley, courteous, and nice but they also don't hesitate to make up stuff (we called it the Dominican truth!). The concierge's nasty trick to get us to tour other resorts and the 90 minute presentation to enroll in some travelling program was NOT a fun experience and a total waste of time. It did, however, give us a 100$ voucher towards the amazing zip-line/monkey expedition. Wonderful time that was! All these small issues aside, we had a great vacation!

Sunscape was immaculate, the grounds were constantly being groomed. The staff were most helpful and pleasant. Good choice of day trips, we loved the City Tour with Luna Tours to Santo Domenico. Good value, and most educational. Our room was in block 28 and was enormous, bar fridge that was stocked complimentary daily, coffee maker, plenty of thick thirsty towels, two rain forest shower heads in the largest bathroom we have ever had. The choices of restaurants was above and beyond. Selection of buffet was constantly being changed and everything was delicious, great mixture of salads, fresh breads of every description, creative desserts. Beach BBQ and bars available all over. Cute Coffee shop open 24 hours a day with selections of pasties and sandwiches. Entertainment nightly. Beach was always very busy, giant retaining blocks sit 50 feet in the water, the shore line looks like it is being seriously reduced. Security were ever present, throughout the property and along the beach. We left supplies for the local school which gladly accept any donations. Giving children in the city or villages money or treats is not encouraged at all. The idea being that it sends the wrong message. Taking enough $1 US bills is a good idea, any tip is most gratefully received. No Complaints. Thank you Rick our travel agent for making all the arrangements smoothly. Terrific value. Marguerite Moskalyk

food was good. waiters and waitresses good.[ winston and katherine.] room clean.advertised as a new resort but it was just renovated.beaches and ocean looked great in pictures but a big disappointment. beach was suffering from erosion which made it hard to get to ocean because of incline. ocean had breakers to help prevent erosion but don't know if it helped as ocean floor had many drops. my wife could only swim in the ocean once because of this.we feel air transat should of informed you people of these conditions so we could of made changes. unfortunately other than the weather and food we feel we didn't get our moneys worth

The resort is a clean, new, modernly decorated resort with a most perfect kiddie pool. The drinks were fab, although service was slow as it was March Break and very busy. The buffets offered a variety of healthy options as well as funfare. The à la carte restaurants were good especially the steak house and Asian cuisine. Music was pumping during the day adding to the fun vibe enjoyed by all. The beach unfortunately was a bit of an eye sore although totally swimmable. Overall, we thoroughly enjoyed our stay and recommend this resort.

Any issues we had with the resort were minor and easily overlooked based upon the great time we had. We went with two young children and really enjoyed the pool. All of the staff seemed to go out of their way to engage our kids, it was really great.

I would like to preface this review of the Sunscape Bavaro Beach Resort in Punta Cana by saying that we had an OK stay at the resort; however, it did not live up to our expectations. I believe that the next time we travel, we will be holding the travel agent's feet to the fire a little more than we did this time before selecting a final resort destination. This was a very easy sale for our agent - in hindsite, we believe that we were definitely not asked enough questions by the agent to define what we were looking for on our vacation. As they say, the devil is in the details. This is how our stay started. At the check-in, we were well greeted with the promise of some type of tropical drink, which came much later, but while we were doing the check-in, the phone rang and the check-in attendant picked up the phone and tried to service us and the person on the phone at the same time, which lead to confusion for all three parties involved. Once the check-in was sorted out, we were greeted by our special "Concierge" who was assigned to us for the week. Little did we know at the time that this was not the "real Concierge", but a salesperson for some type of "time share" that Sunscape is trying to sell to all families that visit this resort. He tried to have us sign a contract on the first night (after we had been travelling for over 16 hours) in exchange for $200 dollars worth of "resort" coupons to be mainly used for the on-site spa. After we refused, since it was now dark and there was not enough light to view the small print on the contract, he asked us to stop by again the following morning to read and sign the contract. We did not stop by the next morning to sign the contract, but to tell him that we were not interested. Meanwhile, every day afterwards (even on our last morning at the resort), we had these "special" Concierges soliciting us to go to a VIP breakfast for the "time share" sales pitch. For us, this was very very very unpleasant, as we were on vacation, not a sales convention. On day two of our stay, our toilet started leaking from the base and we would end up with a puddle of water where both of your feet are situated when going to the lew. Making a long story short, we complained and they sent different people to look at the problem, but it was not until we went to see the "real" Concierge (Maria) later at night who solved the issue for us by having us switch rooms (two rooms, as there was four of us travelling and we needed the two to be close to each other). She even came with us to help with the room switch. This somewhat reconcilliated us with the place. We are forever fans of Maria the Concierge. Airport - two hours wait to get into the country - two and a half hours wait to get out of the country - completely disorganized at all levels, including Air Transat, and very frustrating Rooms - needed to call to have the fridge restocked with water and pop, regardless of tip - needed to call to have beer in the fridge - hot water was nowhere to be found - if we had hot water three times in one week, we were lucky Buffet - always having to pursue the server to have a glass of water with your meal - even if leaving a tip - same issue with coffee at breakfast Specialty Restaurants - needed to also pursue server to have a glass of water with your meal - excellent service after ordering your first drink, as when they saw that it was getting empty, they would bring you another one. If, in the meantime, you felt like trying something else, too bad. Pool - incident in pool on our first full day at the resort - guest threw-up in the pool - at the corner of the stairs heading inside the pool - guest was attended to discreetly by "lifeguard" but swimmers remained unaware of incident - pool was never evacuated or cleaned for the rest of the week - guests in the pool were never aware of what took place and this was the swim-up bar pool - we never went back Beach - nice sandy beach - a lot of litter coming in from the ocean - very unpleasant - plenty of interesting and fun activities that are lead by the staff - that was a highlight - waitresses are very busy, they did a fairly decent job bringing drinks - they work hard - constantly solicited by tour operators close to the beach in the Resort section Food - general - the food was good, although a bit lacking in flavour, there was plenty of it and a great variety - there was a good choice of specialty restaurants - the fact that we did not have to reserve restaurants à la carte was a good thing - the pizza bar was much appreciated by all - the bartenders were always attentive and courteous Theatre & Entertainment - some great shows were lined-up at the theatre and we thoroughly enjoyed the variety and the pool table - excellent music was played in the Lobby - the atmosphere was quite festive and relaxed - the free Wifi in the lobby did not meet our needs - it was intermittent and weak - the coffee shop was great, had some neat desserts and mini sandwiches Air Transat Rep - our Air Transat Rep was not there the first morning that we were scheduled to see him - a replacement rep from another airline had stepped-in to help - this replacement rep turned out to be very helpful and we booked our only excursion (Bavaro Runners) through him - we finally met our Air Transat Rep by chance on the 4th day and he was very aloof and standoffish - not the kind that gives you confidence if you need a friend Excursion - the Bavaro Runners excursion was the best that we have ever made in the Carribean All this to say that we come back with some mixed memories, mostly happy, but with some which left a sour taste. Needless to say, the Dominican Republic will not be a choice destination in our near future.

We enjoyed our vacation to Sunscape Bavaro Beach & Dominican Beach. Fast and friendly check-in. Wish the Lobby had real furniture instead of bean bag chairs. The food was great. We recommend Chopsticks, French Restaurant & Steak House (no reservations required). The buffets were also great (hot, fresh, lots of variety). Really liked the coffee shop in the Lobby. Room service was slow but good. We had to request Mini bar service daily (taking a note to the front desk helps). The resort had lots of staff during the day. Lots of lounge chairs and towels were plentiful. Always lots to do with the entertainment crew. The resort was clean resort but the beach needs work.

Rooms very clean and bright-- grounds excellent-- had to call for water for our rooms -- as the water is undrinkable--3 nights-- 7 calls in all -- finally went to the concierge-- resolved-- not enough staff in the dinner area-- beach good --staff very friendly -- gradtuies were expected -- told how the driver- tour guides--- etc -- pay poor and they live on our generosity -- too much- felt guilty all the time--

We travelled here on Feb.11-21st, 2017. There were some mixed reviews but you can't please everyone. This is a lovely resort that was re-opened by Sunscape in December 2016. Apparently this area was hit be a hurricane in October and the beach has definitely suffered. They have these huge geotobes, which are eyesores, to prevent further erosion but it is fine to swim just not pretty for pictures. However, if you walk either way 2 minutes and the beaches are stunning. They don't allow you to reserve chairs before 8:00 a.m. and if you do they take your things to lost and found - gotta love that. You really don't have to reserve chairs as there are plenty. The Sunscape Bavaro Beach and The Sunscape Dominican Beach are on the same property so there are chairs are all over the place. Rooms: We loved our room - king bed Housekeeping: Excellent Food: My husband really enjoyed the food but I actually became very ill 3 days in. I had some caesar salad at the steakhouse and I think that was the culprit. I never eat lettuce or uncooked veggies when in any of these countries but I made a mistake. So, most of my time was spent on the balcony. I had to make a trip to the medical clinic and unfortunately had to go to the hospital to get IV fluids and blood work and turned out to have a bacterial infection/travellers diarrhea. The hotel actually sent someone from the hotel with us and she waited till we were done and went back with us. Her name was Patricia and I have to give a shout out to her. So it was a very expensive day for us and made me sick to think we had spent good money and I couldn't enjoy anything but the last day. A word to anyone booking in these countries - brush your teeth with the bottled water even though they tell you it is okay to brush your teeth with the tap water. I was told by the physician at the hospital that you should always brush your teeth with the bottled water. I would also suggest that people come with antibiotics packed in there luggage as a preventative measure. I had a co-worker that also just came back from another spot in the Dominican and she took Dukarol and she still got sick on her last day but she started the antibiotics right away. I have to say the people at this resort really do care that there guests enjoy. i was even offered room service at no charge because I was so unwell. However, I was feeling 99.9 percent better so that I could enjoy my last day on the beach. Thank God it didn't rain that day as out of the 10 days we had four days of rain. We purchased the wifi for the week and then had to renew another three days. The prices change with whomever you speak with which I thought was kind of odd. My husband spoke to one guy and he gave a price so we waited till our regular guy was back on the desk and he gave us a better deal. I believe it was 80.00 for the week and it was really good. It even worked on the beach. Face Time was not that great but that takes up more bandwidth but speed wise for email it was great. Building 11 is the best. Anything for rooms 11211 and higher are the best as you are close enough to the lobby but not too close. If we went back there we would request this area for sure. They have a 24 hour coffee bar and that was a godsend for me. You can get get all kinds of specialty coffees, Twinning tea and some chocolates and sweet and the staff are super sweet. The only bad thing about this hotel was that in the lobby, they had these ridiculous bean bag chairs. Anyone 50 plus who got in one of those, never got out without making a total fool of themselves. They definitely need to get rid of those. Maybe they had them when it was another hotel. The beach towel service was fabulous. They were open at 8:00 and you didn't need a ticket. Before I forget, you also didn't need armbands - wonderful. A la carte restaurants - You didn't need reservations. However if you were not there by 6:15 p.m. you would have a two hour wait. Buffets - The Sunnyside Grill was by the beach and they would have a big paella going. It was smaller than the main buffet but outside they were grilling burgers and sausage. My husband had a burger almost every day and enjoyed it. They also had a pizza bar by the main pools and it was constantly busy. It looked good. I think this is it. I would go back here but a little scared at the moment to do that. Maybe next year.

This resort is so beautiful with all its natural vegetation, example: palm trees, Bambo trees, flowers and very well kept gardens and greeny. The staff were outstanding with there serves and always with a smile. Everyone was very hard working and always willing to help, this did not go in noticed and thank you for making our stay amazing. Everyone from our maid service, servers in the restaurants and buffet, front desk and most importantly the explorers club, thank you Michael and Anni. Now for my family and I the beach is always the most important to us. Even though part of the beach was eroded away we still found it very enjoyable. People the eroded part of the beach is dead centre to the resort, if you go right or left of the eroded part you will find very comfortable, relaxing and beautiful. There is nothing you can you about the force of Mother Nature except rebuild which is what they are doing. My only negative review would be the no reservations for the al a chart restaurants, they have a first come first based. This does not work plan and simple. When you are operating a full capacity and 100 people show up to the same restaurant and you have seating only for 50 people there is a problem. Beside that I loved everything else about the resort. Rooms are modern, simple and very clean. Wait staff are there to meet your every need. Lobby staff will go out of their to help you find an answer and any question you might have. The Explorers Club has amazing child care so you can enjoy some one on one with your spouse. Thank you again to everyone at the Sunscape Bavaro Beach Resort for making our vacation so pleasant :)