The Bahia Principe Legend was a great getaway for our family of 5, with kids ranging from 11 to 4. Buffet had ample options, although could have been better quality/taste. Some of the à la carte restaurants were fantastic (e.g. Mediterranean and Italian), while some seemed like they were just repurposing the buffet food. The pools, waterpark were the highlights for us. We pretty much lived there :-) The beach was great… if it wasn’t for the sargassum “seaweed”. Sand was great and water was warm. Overall service was good, not great compared to some other (higher end) resorts I’ve been to but nothing to really complain about. The shows were enjoyable for the kids, although a bit repetitive. The Oneiro dinner & show was really fun, although we went through a long 3 course meal before it really kicked into the performance. Overall, would rate this an 8/10 and certainly a great option for families that don’t want to bust the bank.

The hotel is old, the rooms were disappointing, very old, moldie and not very clean. Especially for the price we paid. The service was poor, and staff were actually rude, like they didnt really care about the people. We witness several medical incidents where none of the staff intervened and the tourists had to provide assistance or support. The beach is nice but very crowded, the food was okay, nothing special. Some of us got sick. For the price, I would not go back to this resort. Or even to Dominican.

I usually don't do the reviews especially when my review is not going to be a positive one but I do feel a little inclined to share a few words and they're not all positive. On the good note the beach, the sunshine, and the water were amazing. On the negative note I feel that the hotel, by far, is not a five-star hotel so if anyone is looking at the five-star hotel, stay away. I wouldn't give this hotel more than three stars and that's a stretch. From the shower the water temperature would not change to cold; it was running burning hot. Just FYI we booked two rooms, one for us and one for our kids. Both rooms were the same, with two bathroom fixtures that were not just outdated but outright broken. Both rooms were very humid even with AC running and our kids' room smelled moldy. Sorry, three stars is a stretch. The other item that I was not at all impressed with and this is going to be a big one is the level of safety and care. Unfortunately we have witnessed a person die at the neighboring resort that is also being sold by air transit. This is where we bought our package and the staff of that resort did nothing to try and rescue the individual. Ironically the following day as I was going at 6:00 in the morning to book a chair, it was impossible to get a chair at the beach. The resort is overbooked and oversold. I saw a lady falling down and when trying to reach the staff of the hotel they cared very little. I literally had to shout at them asking to help an individual in need so I would be very very cautious about going to this chain of hotels. Just for the sake of if anything happens, you are not going to be taken care of by any form of medical system. Ironically I'm thinking that maybe I will put up a short video. I filmed a lot of footage while at the resort and after witnessing such a traumatic event with the person on the sand being resuscitated, his heart being pumped by visitors and the staff of the hotel standing on the side observing yet another gringo dying on the beach. I do feel inclined to share this with the world so I might just post a video on their YouTube on that as well

****PLEASE NOTE: We stayed at the Bahia Principe Grand Punta Cana, not the Fantasia as is listed here.**** This was my 3rd trip to Punta Cana in less than 2 years, and the 2 previous trips had been absolutely wonderful. This time was a completely different experience. I have been through breast cancer in the last year, and this was to be our "celebration of good health" trip. Our check in, which was well after midnight, took over an hour. The room was small, dated and uncomfortable. The beds were hard as rocks. Our room flooded on the 3rd day while we were at the beach, with dark, brackish water. We came into our room to see 5 people with mops frantically trying to clear out the water, with our door wide open allowing free access to anyone going by. We went to the front desk to request a new room and were outright refused. I explained that I cannot risk infection due to potential health complications, but this was not considered and we were brought back to the room that had flooded. My partner and I then had severe food poisoning from the buffet, which was most unpleasant. We were sick flying back home and have not felt well since. What was supposed to be a relaxing, rejuvenating experience to celebrate health and healing was actually harmful to us both.

The whole experience was great, the staff was very helpful and the resort grounds beautiful and the food is amazing. Exactly what you want out of a holiday in the sun and the beach. Would go back in a minute.

The service was absolutely the worst. I have never seen a place have worst food and service from staff. The food was always undercooked and had the worst taste. All family fell ill because of it, and we've never felt I'll on any of our other vacations. Worst still, the resort was so big - I was literally working on a to-do list to take carts from one place to another and rarely got a chance to sit and relax which is the purpose of a vacation. Never going back.

Tough start with check in.. took almost an hour, got bribed that I would get the best room but I already paid for premium? Overly crowded. Gotta wake up at 6am to reserve a pool chair. Few of us got sick

Everything was just perfect. I would definetely recommend Bahia Principe Fantasia A Family oriented resort with a touch of Fantasy. Staff are Nice, Resort is top knotch and everybody is happy and caring.

Perfect resort for families with children of all ages. The staff, atmosphere, activities, food and cleanliness of the resort are outstanding! Our family enjoyed the pools, beach, water park and entertainment

Hotel grounds is huge. Need trolley car to take you to other Hotels on its site, or to the Lobby. Main lobby buffet was the only one open at the time. The other was closed . Our bathroom definitely could use a fan inside of it, and the shower pressure was very low. On-site there were plenty of village shops, and a massage spa which we had a couples massage. It was good. Overall food was good. Yes would recommend it to families.

I was very disappointed. We are definitely never going back. Air Transat representative was very unprofessional. Most of us guests were ignored as the representative prioritized booking tours to earn commission. It became necessary for me and other to interrupt and remind the representative of our primary reason for meeting him at 10am in the hotel theater— obtaining essential information regarding our bus departure time. Food was below average. Lunch at The Food Truck restaurant was terrible. To place an order you must enter your room number for everyone to see on the screen above the counter. Wow! it is a matter of time before an unfortunate incident happen. The room was very nice and staff very professional.

Stayed at Esmeralda and rooms were beautiful with swim up pools. Beach was fabulous and pools were amazing but had to get up early to get a chair. We were originally booked into punta cana grande but rooms had not been renovated and were pretty bad with broken tiles in bathroom and weird smell in rooms. Very dated and filled with mosquitoes! We paid for upgrade to Esmeralda and we loved it! Food was good and staff were excellent but remember they are on island time so be patient with them. Huge resort and we had access to everything!

This review is for Bahia Principe Grand Punta Cana. Good: wrist band has a micro-chip that opens door to room; animation team (fun dancing, Zumba on the beach, aquafit, pool games, evening shows); food is mediocre between buffets and restaurants - fresh made pizza dough is delicious; can make reservations on a self-serve screen in the lobby or with Guest Service, Rodizio Brazilian restaurant was delicious! Nice beach (white sand, turquoise ocean); nice grounds with efficient trolleys to get around the property; self-serve coffee machines and wine/beer taps; the Village beside the hotel is useful with disco, shops, 24hr medical clinic, and specialty shows - need to make reservations for the Dominican Fiesta ($16 US). Bad: over 1 hour to check-in (after 2am, with mosquitos); no loungers available at pool or beach - many chairs sit empty with towels on them; overcrowded buffets and slow lineups for food - staff couldn't keep up with cleaning tables, plates, cutlery, making for a chaotic experience; have to pay for a fresh pina colada $5-$10US, otherwise, the bar mixed pina coladas don't taste very good. To know: big complex requires lots of walking or using trolleys to get around; my renovated room 22206 was well located near the beach but about 10 mins walk to the lobby for breakfast; gym is dark without enough weights for the few people using it, the leg press machine was unusable, I didn't see any cleaning between use of equipment. Bring: sunscreen, rain jacket and small umbrella, mosquito/sand fleas repellent, wash cloth (towels, shampoo/conditioner/shower gel/soap provided, but not cloths). Flights: Air Transat had delays on departure and return. My itinerary said "multi-meals", which means food for purchase, but Transat lacked choices. I ended up with a small, dry breakfast sandwich for supper, very yucky, for $10 CAD. Since it was a night flight (5:20pm), by the time we arrived at the hotel, there was only one gentleman to check-in a bus load of vacationers which took longer than expected. Punta Cana was 1 hour ahead of Ottawa; due to the flight delay (over an hour), the time to retrieve luggage, and the wait on the bus before driving 30 mins to the hotel, we didn't get there until around 2:30am local time. This turned into a 4:30am bedtime by the time I got to the room and found a snack (since a proper dinner was not offered on the flight). Maybe it's ideal to take a morning flight.

In deed the resort is so huge and beautiful. The service is considered very acceptable. The only discomfort in hotel is mosquito spreading everywhere. Very good atmosphere for families with children. It is affordable and organized.

My daughter and I went on our first mother daughter trip and this resort totally blew us away! We enjoyed the daily poolside activities, the stunning room, incredible meals! We had the absolute best time and made so many memories here! Highly recommend this resort! My daughter can’t wait to go back

Our room could have used some touchups. Safe was broken. The pools are huge and not crowded, we were always able to sit in decent spots. Bubble party was awesome. Great Waterpark. Buffet was very plentiful with lots of options, nothing spectacular though. The a la cart restaurant food we tried was great. Service is hit or miss everywhere. There are a few genuinely super nice staff. The pressure to tip constantly is felt throughout the resort. There are tons of people trying to upsell you packages all over the resort. The beach, while beautiful, was packed, and you are bombarded every 2 minutes with people trying to sell you things. It was super annoying. It is always very wavy aswell. This was fun for us, but also to be noted if you have kids. The teens club was horrendous and shouldn't be advertised, as such the game room. Both are in the basement and EVERYTHING was broken and extremely humid and musty. The nightly entertainment was decent. The grounds are spectacular, constantly gardeners taking care of the place. The castle light show was great and the feeling of being somewhere special was there. We loved all the exterior buildings and layout of the resort. Overall we had a great trip.

Great rooms very clean friendly staff, always working to keep grounds tidy. Resort is beautiful the only thing I would say is it is more for very young children even the entrainment not too much for the adults coming with very young kids, but if you have kids strollers to about 6 great Vacation. The food is awesome everywhere from the restaurants, buffets, room service beach...Great Food.

I would give this hotel a 4 out of 5 star. I’ve been to many all inclusive. The grounds were clean and beautiful. We also went for a walk at Bavaro and Grand Punta Cana, equally as beautiful. I didn’t like the fact that this is not really an ocean front, Luxury Esmeralda is right in front of it. You had to take the electric cars which came frequently but still would have preferred to be a “real beach front” Buffet was better on the weekend, same with the entertainment. We tried 3 a la carte, Maiko tepankyaki, Mikado and 2x at Le Gourmet because we loved our shrimp and steak and hubby had the lamb rack. Service was excellent! Overall, we had a memorable vacation. Highly recommend for kids 5 and below.

The resort was good but not great. This was our second time at Bahia Principe Fantasia (visited in 2019 & 2024). The room was spacious but the bathroom needs renovations. The shower and tub are showing signs of aging. The grounds are well kept and the food is always good. All of the a la carts were very good. The service was inconsistent. We experienced great service at one of the restaurants and very poor service at others. The beach was good and the grounds were cleaned up daily. Overall i would say it was a 7/10. There are things they can improve.

We had a fantastic trip. There was so much to do for the kids from the kids club, to the water parks, mini putting, arcade etc. the shows at night were amazing, and the food/drinks were great. There was always something to do. The staff are so friendly, very hard workers. The facilities are all clean and well taken care of. No complaints!

Just returned from a week at Bahi Principe Fantasia. Overall it was a great experience. There is always something good to eat from the large variety o food. My room was beautiful quiet and clean. The staff were very kind and helpful.I asked for a mattress topper and received one promptly. My only suggestions would be providing some quiet areas to sit with family and talk without having to shout. The music at thenpool and the theatre were too loud. Also 6:30 is late for the buffet to open for little ones who have been out in the sum swimming all day. Difficult to keep them awake during dinner. Otherwise a great reaort.

We enjoyed our week. There were many activities by the Fantasia pool. The staff was friendly and very helpful. The restaurants were enjoyable but it was difficult to reserve all the restaurants we wanted. The rooms were comfortable. The castles, and the surroundings made you think that you were in a fantasy.

The resort was what we wanted for a family trip and our kids had fun. From the meals to the water park. The kids activities and the castle display. Everything was just perfect for the whole trip. Cheers

This hotel was great for kids. It was very magical, castles had light shows, water park and pool activities were awesome. The small cafe by the water park pool has the best food for kids - fresh to order pizza and grilled cheese with ham, this is what my kids ate almost the whole time. If you check out in the app be cautious because you loose your wifi and if you didn’t write down your room number it can make check out stressful - the bell boy would not accept our email confirmation and wanted the room number which I had lost access to. The buffet gets a bit repetitive too and a lot of the pizza has corn on it so my kids were not a huge fan of the food. As adults I grew tired of it quickly too. And some of the al La cartes dont offer the kids menu but can give you plain noodles with butter - be careful of this. One has a little play area for kids that is fenced right beside it though - loved that! The entertainment staff for kids were amazing and had great energy. Over all we loved it here and would suggest it to any family with small kids.

Our room was huge spotless and located perfectly. The entire resort so clean. Workers were very friendly The food was plentiful and so good.We traveled with our 10 year old and she absolutely loved. Definitely a 5 star family resort

We are a family of 4; parents, toddler, and grandmother who travelled to Fantasia Punta Cana in December 2023 the week before Christmas. We thoroughly enjoyed our stay and would highly recommend this place to anyone travelling with young children. Everything is geared towards families, from the rooms with multiple beds, to the food options - even the French à la carte restaurant had a children's specific buffet with exceptional selections for kids. We were impressed with the quality of the food, since we heard that all-inclusives are notorious for low quality. This was not the case. There were shows geared towards kids every evening, and there were little surprises around the property every day for kids to enjoy. The kids club was wonderful and the pools and water features were perfect for little ones. The staff were always friendly and responsive to any and all requests. The property is well maintained and clean. The beach was fantastic and we wouldn't hesitate to recommend this resort.

Not much food for vegetarians.. we ate only rice and beans for lunch and dinner day after day. So we didn't really enjoy our stay. Also, there was no shower gel and not enough towels in the bathroom. We had to keep calling the reception to bring them over. Majority of the staff don't understand English, even the staff at the reception don't understand English that was very frustrating..

The resort was great. We are not picky visitors, but seen a lot. Rooms clean, staff responsive, food selection was good, beach area was clean and safe. Pools were clean. In general all was ok, without big surprises. The only thing- if you stay at Fantasia place - it is a good walk/run to get to the beach, shuttle needed.

This was our first visit to Bahia Principe Fantasia & let me mention it was absolutely fantastic and highly recommenced for families. Food was amazing with nothing spared by the resort. Facilities were outstanding and overall experience was well worth it.

Staff doesn't speak English......don't visit if you can only speak English and doesn't know Spanish since all activities are in Spanish. They don't know how to cook chicken, Beds and rooms were smelling bad. All restaurants aren't open everyday and make sure to do reservations if you want to eat at Fine dining restaurant. Overall bad experience at the resort.

We just got back from an amazing vacation. This resort is definently a 5 star resort. From ck in Andreas was quick and fast and made sure our requests were meet. Getting into our room we found there was no crib as requested so I went back to the front desk. When I got back to the room 10 mins later it was there.. quick service. The room was very spacious, cleaned spotless with an adjoining room for my daughter and her family. The king bed was very comfortable with 10 pillows.. bathroom had Jacuzzi tub, separate shower and separate toilet. On to the pool and pool bar. Juan is a number 1 bartender. He could mix anything. Our entertainment staff Asvaldo, Carlos, Luis and Joel kept us entertained for the week. They are so attentive to the kids. Picking them up playing with them and making them have fun. Buffet Luis Miguel should be serving in s high class restaurant he was amazing. The grounds are immaculate and the beach kept very clean. The Bahia Manager should be very proud of his property. I would rate this Bahia a ,6 star.. Also thank you Carol Mack from trip central for all your help in booking this awesome trip.

We just got back from an amazing vacation. This resort is definently a 5 star resort. From ck in Andreas was quick and fast and made sure our requests were meet. Getting into our room we found there was no crib as requested so I went back to the front desk. When I got back to the room 10 mins later it was there.. quick service. The room was very spacious, cleaned spotless with an adjoining room for my daughter and her family. The king bed was very comfortable with 10 pillows.. bathroom had Jacuzzi tub, separate shower and separate toilet. On to the pool and pool bar. Juan is a number 1 bartender. He could mix anything. Our entertainment staff Asvaldo, Carlos, Luis and Joel kept us entertained for the week. They are so attentive to the kids. Picking them up playing with them and making them have fun. Buffet Luis Miguel should be serving in s high class restaurant he was amazing. The grounds are immaculate and the beach kept very clean. The Bahia Manager should be very proud of his property. I would rate this Bahia a ,6 star.. Also thank you Carol Mack from trip central for all your help in booking this awesome trip.

We stay in Bahia Principe Fantasia in beginning of October. First, rooms strong smell of mold, its not that we can't handled but be ready for this. Cleanliness of the rooms was ok. Swimming pool and splash pool was maintaining well. Buffet just prefect, ignore all restaurants accept Japanese. Beach activities just nothing. Completely zero. Bars, especially Lobby you have to tip them otherwise they almost ignore you. Shows and evening entertainment was not amazing but not bad. Generally not bad, but I will try next time something else.

Fantasia is a great place for families with children. Plenty to do to keep you and the younger kids; ( I suggest ages 1 to 10.) as active or chill as you prefer. . Pools and water slides. Kids club. Nightly entertainment from 8 pm. The light shows and fountains make the place look magical !! The resort is bright and sunny during the day, with shade under canopies or umbrella. Even with some daily showers, it dries up quickly. Rooms are spacious enough for adults and children. Mini fridge filled daily and food, snacks and drinks are plentiful. It is a great destination in the Caribbean so do expect to see some insects and small critters around, which my 4 year old grand child was excited to see. A short tram ride will deliver you to the Fantasia section of the beach, where the snack bar is located. A short walk over to the left you can enjoy the new pool features of the Punta/Bavaro resorts. Overall we could not ask for more; except more days !! lol

We visited Bahia Fantasia Punta Cana in July 2023. The overall resort is beautiful and enjoyable for the whole family. Our kids really enjoyed the water park and the pool. Our experience upon checking in was not great. We paid extra for a room with a Castle front view, but were disappointed that no such room was available. It would have been decent just to tell us that, but instead they kept us waiting in the lounge for hours after checking in, and gave us the run around because we asked to speak to a representative that could help us out. After a frustrating start, one Rep, Stephanie, finally acknowledged, there are no rooms with castle view because of the growing palm trees and apologized. We finally had someone honest. Be aware about paying extra for upgraded rooms, there is a strong chance they won't be able to fulfill your requests. Putting aside that experience, the resort overall is beautiful. The rooms are well equipped. Room service and housekeeping are great. We had Yvonne who always kept our room well stocked. The buffet was decent. Ruben, who worked at the buffet, was spectacular. He always made sure we were happy. He was super friendly and always had a big smile on his face. We only got to try two different A La Carte restaurants. We were disappointed that we didn't get to try other restaurants either because they were fully booked and with the exception of one, all the other restaurants are in the other resorts or on the beach. You can use the shuttle to get to the other restaurants, but the wait can be very long for the shuttles and the only timings available for the restaurants were either really early in the evening or very late, which meant either you end your day early at the waterpark or the kids fall asleep at the restaurants for late reservations. So, we stuck to the buffet and enjoyed the nightly kid shows. They had fantastic shows every night (superhero night, princess night, lion king drama roleplay). We were impressed and very pleased with the nightly shows. The resort also had three different sections of pools. The main one was always packed and busy. With young kids, we preferred the other two pool sides that were less busy. The downfall with that was bar service was only offered at the main pool. If you spent your days at the waterpark or the smaller pools, then you had to get your own drinks. The castle is right in the middle of the pools, and it was great. Kids can indulge in ice cream and parents can grab their drinks. Overall, it was a great resort and fun place for the kids.

Very good resort, alot of fun and activities for everyone, the food was very good, the service amazing. However alot of seaweed on the beach and in the water. I would definitely recommend the hotel but not during the summer

The resort is big and you can walk or take the golf cart. Decent size pool and kids pool. However, services are so so - majority of the staff are rude. The Italian restaurant was very slow - after waiting for 1 hr 1/2 still no food was reserved. The front desk service was very slow and gives preference to spanish speaking guests even though you are in front of the line.

Date: June 2023. We loved this resort! From arrival to departing the children enjoyed every bit and can't wait to return. The food selections for picky eaters were great, the grounds were well kept, staff were courtious and tried their best to help when they could, night entertainment was perfect, kids club staff was great in keeping the kids busy (painting, crafts, feeding the fishes, baking cookies etc) Considering time of year, sea weed was an issue on the beach with high tides.. The property itself was very old though, so would benefit from updates to the rooms, their sewage system. Our last two days we had no AC and was difficult to sleep in the heat. Reached out to reception but was unable to rectify before we left. Overall we had a great stay and even though things weren't perfect, we loved it and would return

Great customer service especially with the manager Diane,and at the snack beach fantasia Angel Andujar,and Maria Dalton Parasailing was an amazing experience The food ,pool and beach were all great. I loved it

I really enjoy my stay. The hotel staff is very friendly and efficient. Is clean, well attended and maintained. The buffets have many options and very good and tasty. I have no complaints whatsoever. Really satisfied and happy!

The Hotel staff, ( dining area ) were extremely friendly, helpful, and extremely attentive with myself, but most importantly my LO one employee imparticularly would go above and beyond to always greet my son the 100 times he seen him! Thank you Frandy! The water park area was the show of the hotel for my LO, we spent most of our time there! Unfortunately the room AIR CONDITIONING never really worked, the room was extremely hot to the point of us getting out the shower and sweating right away, I called customer service 3 times before finally having someone show up. But unfortunately nothing really got fixed as the moment the gentleman left the AC turned off an hour later, the following day inwent to reception and I was told I would get someone to check.. but unfortunately no one ever came. The room service was amazing, food was delicious. Not as much variety to choose from, but whatever was there was great.. the dining room food for dinner was extremely bland, same dinner everyday with only a few changes to give it the impression that there was different variations of food, we 100% preferred room service rather then sweating to get our food.

Food: 3 star Room: 3 star Service 4 star Overall: 3star Food is decent when it comes to fine dining, but buffet quality is sub par. Food is mostly salty and lacks other flavours. Don’t even try their Japanese fine dining… no where close. Service: people are decently nice there. English proficiency is not the greatest though. Lots of misunderstanding. Room: the rooms are the biggest problems. Their resort design is flawed. The cart paths are too close to the hotel rooms. You can hear the noises of the carts going by. Their hotel lobby carry’s the sound throughout the whole building. If people walk across your floor, you can hear them very clearly. If you have young kids, you might want to avoid being on the main floor as it’s quite noisy. Mosquitoes are very scary there. Not much is done to help with mosquitoes in the rooms. Beaches are ok. But it is not deep enough. Beach is pretty crowded. Their cocktails are delicious. The water park is great for kids. Overall resort atmosphere is decent.

Resort is poorly managed. Food was terrible, being recycled from left overs. I actually had food poisoning from eating a calamary mini burger. Room service was terrible, bathroom sinks not cleaned, dirty face towels were left the way they were and not replaced. We had to tip the cleaning staff the next day to make sure the room was properly done. In 5 days, we must have killed at least 5 to 6 cockroaches in the room. Would never go there again.

Hotel was lovely- neat, clean, well kept. However, I did pay for the Castle View but wasn't in front of the castle where I would be able to see the castle shows they had every night. It also started very late after my daughter was asleep.

Loved the resort, the rooms are great, especially for families with children. The Buttler service is amazing, Areson was so helpful and friendly, he contributed to make our stay a great experience. The buffet and restaurants were also good, great food and the staff will accommodate your kids' needs anytime you ask them. The kids loved the water park and pool. All the staff is responsive and professional. Will be going back for sure!

Great food, safe water great time in the pool and lunch beside the pool. Beach was lots of fun and nice to have our own restaurant at the beach!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Hotel grounds: Beautiful! Well kept, clean! However, EVERYTHING is digital. You need a phone for everything! Menus in restaurants are available only by QR code!!!! Wifi is spotty at best. Hotel team shrugs when it isn’t working. Food: meh, not great. Buffet was ok, extremely noisy - I think it’s just the acoustics. Disruptively loud. A la carte Restaurants are terrible. Service is very slow or non existent. Service: Hit and miss. Beach: Crowded and small! Sooooo many vendors trying to sell stuff. Hard to relax. The minute you sit down, someone is approaching. Tour operators: Literally, they disappear!! Hotel has no information to help. Good luck getting any info! Overall, the whole vibe of the DR has changed. Just seems like one big hustling cash grab now. Such a shame.

Resort grounds were great , lots to do staff was very helpful and pleasant to deal with. I got very sick after eating at the Al la carte restaurant. We only visited the buffet after that which was fine but not overly remarkable. Overall I was disappointed with the food. The beach was very good lots of activity.

The language is a problem here many people that work therir dont understand english,the rooms had so much problems with pluming and roaches every where. The guest servise oslavdo was a great help he helped out alot and took care of the problems. The food is the same everyday so qfter day 3 we got tried of the food. The enterainment is a bit boring as they dont do much with the guest is only with the staff and tje shows are boring as its the same dances every night. The bars are great great service at the bars, and the beach is far from the resort and people selling on the beach charge you more then tje store. And last but not least the resort needs to upgrade and get elevators and the maids ho through your stuff so please lock up everyday.

It is old dated property and when i google it it say it is built in 2016. Thats not true is old property and rooms are very old they jst changwd the name and built castle and new swimming pool when u google it u think it is new but it is not. Plus if u have kids be aware bcz my daughter got hand foot and mouth infection. All 6 bahia property are in same area alacarte restaurant are good buffet is like any other buffet beds are not 5 star hotel and it is hike to get to beach. Rooms are very dated. It is not 5 star by any standards more like 3 star. PLEASE VICTORIA DONOT ADVICE THIS RESORT TO ANY ONE FOR PERSONAL GAIN I THINK DREAMS ONYX IS 10 TIMES BETTER THAN THIS. I HAVE ISSUE WITH VICTORIA SHE WAS MY ADVISOR FOR TRIPCENTER AND SHE WAS RUSHING ME OUT AND I KNOW WHY. MY 1 YR OLD IS HAVING HIGH FEVER BCZ OF HAND FOOT AND MOUTH DISEASE AND SHE IS IN PAIN SO I FEEL REALLY BAD THAT I DIDN'T DID MY HOMEWORK PROPERLY AS IT WAS LAST MINUTE TRIP.

I was unhappy with my 1 week stay. It was very hard to communicate with any of the staff due to language barrier which made it very difficult. Food is very repetitive and they would run out of many things. When asked for more they would say it’s all done. The line ups for anything that was being made fresh such as pasta or eggs in the morning would take forever. I did not enjoy my stay.

This hotel is a wonderful place to take the children,my granddaughter loved it.The food was absolutely amazing,we mostly ate in the buffet restaurant because it had more variety than anyone could ask for,there were boiled eggs,poached eggs,scrambled eggs,eggs benedict,bacon ,ham ,sausage,french toast,real syrup,real honey from an actual honey comb.The breakfast had everything anyone could ask for,fresh made ommelets,bagels,cream cheese,etc.Lunch and supper were the same large choices,sea food ,crab legs,fish,shrimp,pork chops ,ribs beef,frenchfries,etc.I could go on and on,this hotel has it all,even pizza fresh made by the water park,ice cream cones all day long for the children.Pool areas were well cleaned,rooms were a little noisy,the halls with people closing doors at all hours of the night.If you have a castle view,the shows are noisy around 9:45 for about 15 minutes,if you are not in bed early it is no problem.All in all,we had a fantastic time,we would return.Also I had the spa treatment at the Esmerelda next door with Anita,it was the deep massage,it was fabulous,well worth the money,she did an amazing massage. Sincerely Debbie Eretl

The resort was exceptionally clean. Food was very good and easily accessible. Lots of pools and water parks for the children. There were shows readily available for all ages of children. The beach and the excursions were well planned.

I recommend this place for family with kids. They are very professional, a lot activity in the pool and at night. The food very good . The place is clean,they follow the covid protocol, they wearing mask. We are happy and we'll be back ❤

I was very pleased with the service that the hotel staff gave me, the hotel areas were always very clean, the staff very professional. In the area of ​​the buffet table, the staff took all the hygienic measures to avoid contagion, offering all the available means, just like the hotel staff always wearing face masks. We really always feel protected

My son got hand foot mouth disease and now my husband and I do too. I think that speaks for the “cleanliness” of the property which falls hand in hand with Covid safety measures that were concerning. Our room had a couple of items in the back of the drawers left by previous tenants. Cutlery in buffet was dirty on 2 occasions. Guests were getting up and serving themselves coffee with bare hands with the pitchers used by staff, if staff was delayed in serving coffee. Some drivers were assuring each rider that got on had a mask but it was not consistent among drivers nor consistent on their own routes for each stop. The kicker: USED MASKS were floating in the pool. I appreciated the paperless Covid precautions but then for a day and a half I walked by a soiled diaper laying on the railing of the wheelchair ramp I used to bring my son on his stroller. Staff were always in masks and didn’t enter our rooms unless absolutely necessary. The actual process of the Covid testing was easy and convenient. Would not go back again. I’ve been going to punta Cana for over 10 years and this trip left a very bad taste in my mouth and I don’t know if I’ll ever be returning.

Service was garbage and rude. Breakfast lunch and dinner was the same everyday. We went to the a la carte ended up going back to the buffet again. The room smelled like mildew. First time staying at the Bahia. Melia hotels ans serenis, RIU and the royalton grand memories so much better.

The resort was beautiful food was excellent everything on site was perfect except for the arrival. When we arrived at the hotel they told me they were expecting us on the 8 and not the 7 of March gave me a hard time I felt bullied by them. They gave me a room with three bed not what was on my paper since we reserved the castle front King bed. Went back down to explain this room was not what I paid for and we didn't see the castle at all. He started tell me that this room is a castle front I had to open Google and show them the front castle room and stool he was arguing with me. Then another man came and told me to come back the next day at two they would change my room. Went back at two no room come back at three he said came back at three still no room he says come back at 3:15 finally got a room still not what I paid we had a castle view King bed I accepted that room we felt tired of all this argument. They made the error instead of giving us a upgrade they made us fill like "shit". I told air Canada rep I'm not sure if he did something. Once this was resolve we really enjoyed all the staff on site all the activities the shows the food everything was perfect. It's a shame what we went through upon our arrival and I had Jonathan a 6 year old that was getting tired of waiting in front for our room

Everything was perfect kids loved it would definitely go back .........................................................................................................................................

The hotel was clean , well maintained and well organized . Restaurants offered a good variety of dishes , service was excellent . Our room was nice , except for a noticeable odor ( potentially caused by dampness ) . Overall , a good experience.

The service and quality of the resort was exemplary. Definitely an amazing destination for families with kids under 8. Every aspect of the resort caters to families with small children. You would almost think you are at Disney.

We love Bahia principe fantasy top to bottom! Everything is amazing from staff to food amazing areas beautiful gardens is a 5 stars plus I’ll highly recommend this place to everyone is well though for kids as well as for adults

This is our second visit to this resort and we have no complaints whatsoever. The food is out of this world, amazing variety, quality and always so many options for adults and children (even a children's buffet at lower height for them to help themselves). There is a lunch buffet restaurant at the beach and a grill for bbq goods all day. The hotel was always very clean including the outdoor surroundings and the room was spacious. The butler was very attentive to any of our needs daily and the staff were overall very accommodating and friendly. The entertainment was fantastic for the kids every night and we always felt very safe and welcome. I would strongly recommend this resort for anyone with children.

We just got back from a glorious week at the Bahai Principe fantasia resort. It was absolutely amazing. My husband and I traveled with our 2 1/2-year-old daughter and they did everything possible to make her feel special. It really was a kids wildest dream come true. Candy carts, entertainers, superhero nights, the list could go on. Specialty restaurants designed around children’s play parks so parents could enjoy a nice meal while the kids played happily. No detail was overlooked. We met many families who returned year over year and I can see why. It really was a wonderful trip

This is the second time we visit the Fantasia, and we had a really good time as the previous time. There are however a few changes since the last time, and I will focus on those. The first change is that now it is not a "Luxury" resort like the last time (it was just open at the time, so that is probably why they gave it that denomination), and with that we thought we had lost some of the benefits, like being able to dine in the restaurants of the Esmeralda, and the Ambar. This is however not the case, as they seem to have been able to book us there this time also, even though the time they gave us was not as convenient: 9:15 PM for dinner with the kids was a bit too late after a long day full of activities in the sun. The booking of meals is still troublesome, as even though we sent emails in advance of our visit, we still got some inconvenient times, and not all that we wanted, and making changes is almost impossible, as they have to be approved by each restaurant. The other change is that a few things seem to be falling through the cracks, like the game consoles in the teen club, that do not have controllers anymore (but the kids club does have a Nintendo game console for them to have some screen time if you want them to), or the pool table not having proper cue sticks anymore. Those are just minor details, the hotel is still in top shape overall. The other interesting thing is that the Esmeralda opened their own Water Park, which is somewhat smaller than the one in Fantasia, but still a good variations, the kids went back and forth between the two (something that I believe you cannot do if you stay in the Esmeralda). The other thing we did a lot was play volleyball in the court by the sea, it seemed to be very popular, at times there were 6 teams, so the wait was long, but most of the time it was just 3 teams, so we had plenty of opportunity to play. There is also a court in the Fantasia by the gym, but it was usually empty, so we just played 1-1 or 2-2. Also, the gym is still great, with some new equipment, one of the best features of this resort if you are into that. Finally, the shows are fantastic, and it is a huge benefit to have a theater within the Fantasia, just be mindful that they are at 9 PM, so plan your meals accordingly.

Had a great experience at this resort. Amazing for the kids. You won't regret!!!! Absolutely nothing negative to say. Super clean. Amazing service and just a great overall experience.pls try all the restaurants they are simply amazing

Fantasia Bahia Principe Punta Cana was a beautiful, clean resort. We have nothing negative to say about the place. The pool temperature was nice; the waterpark for the kids was wonderful and hours of fun. The buffet was wonderful and was changed up daily. The staff was friendly and efficient and always helpful. Lots of places to relax and sit whether it be near the pools, the beach, or the entertainment. They came around constantly and asked what we would like to drink.

I've been to a lot of hotels and this resort was great...lots to do for the kids...good food, good entertainment, clean, friendly. What I want to talk about is the room....I know you don't spend a lot of time in the room but I must say that my room was the nicest I've ever been in. It had a king size bed, a separated living room with sofa and chairs...I was a single person so in other rooms, two queen beds were there in addition to the living room. The bathroom had double sinks, a jetted soaker tub, and a separate big shower, and the toilet had it's own door and separated. The fridge was stocked daily. Wifi was free in the rooms and on the beach and near the pool....download the bahia principe app. I was at the beach and requested 4 hard pillows in my room from the app and when I returned to the room, they were there. The building I was in had it's own concierge so you could call him or use the app for anything...and there was room service all night long for snacks. And no waiting in endless lines to book a la cartes...just use the app, or they had interactive screens at the lobby and you could just book your a la cartes at your leisure. I would definitely go back to a bahia principe especially at this complex that had 6 all together...and there were golf cart shuttles always available to take you to the other resorts to their a la cartes, or simply to the beach and the village. Great spot...would go back again.

It is amazing resort for families with kids. Swimming pools not deep and big size. Water park!!. big kids club. Amazing kids activities from 10 AM to 6 PM. marvelous night shows and at excellent time 9 PM. very good food and amazing variety. Our daougter had mouth, feet and mouth virus last two days (as expected) but was not bad. i saw that the hotel is doing the best to keep everything clean. Hand high everywhere. But big number of guests make it sometimes difficult. Buffet food restaurants not excellent, but acceptable. Dinner restaurants with reservation are excellent.

The food was very good. The hotel was ok. Rooms look dated and was not that clean. The air condition was not working very well and called the reception twice. I tried to change rooms but they would not allow it. It was hot in the room considering how hot it was outside. I found it expensive for the price.

We had a booking with trip central.ca Katie Sauve She was expert in helping us plan the perfect trip she really put hard work in to perfect trip we went to Fantasia Bahia Principe Punta Cana what a amazing trip five star for everything what a beautiful resort or I should say a dream resort for the kids and parents I cannot say enough what a beautiful experience it was amazing service they thought every activity for the kids although you must book for the restaurants soon as you get there good selection of nightly shows lotta stuff to do there day and night Aldo stuff is expensive at the stores in the resort please take your items what you need when leaving for vacation People are focussed on customer service over there no security issues they help with your needs room service is great with cleaning and they deliver the food in your room if you need it they make sure the Families are well taken care of and enjoy Vacation At most every penny is worthwhile over there on your vacation

I had an amazing time at Fantasia. My daughter and family love the resort.Beach was beautiful especially sanoa island...most beautiful island. Al cart restuarant were great especially Japanese restaurant. Servic was good but Pool needs to be more cleaner and should be cleaned more often.Everything was amazing !!

Hi This was our first family vacation and I was hesitant to choose a place we are so glad that we went to this resort We went to this resort with three children total of five we had a amazing experience They really put every little detail for entertaining the kids the parents and thought of everything there’s so much to do for the kids services is great resort is magical I would definitely recommend to everyone you must visit this To believe it five stars all the way by the way for a restaurant bookings do it ahead of time what a magical place

Stayed at Fantasia and had a wonderful time. Staff were incredibly friendly and hard working. BE ADVISED... we were told we would have complete access to all the resorts in the compound.- things have changed, Fantasia wrist bands do not have the same access they used to in the past. None the less, we had a great time after accepting this Midway through the trip! Kids were completely entertained and we didn't even need to send them to the kids club.

Very good service, comfortable rooms, excellent dinning, awesome ground, nice pools for kids and adults, shows for kids were absolutely funny, people are very kind and nice. The only thing was a bus delay going back to the airport and made us run to much, we did not have time for anything.

This hotel is the perfect spot for kids. Between the waterpark area, characters walking around, kids club and nightly shows. They do an awesome job getting the kids involved. Food was good, lots of variety. I do suggest booking the a la cart reservations in advance as it was difficult to get once we arrived. The place is very clean. The pool was closed a couple of times during the week we were there for a couple hours at a time due to 'accidents'. But since the pools are separated there is always a pool area to use. Although we didnt see alot of mosquitoes, they were around and we all got lots of bites so be sure to wear bug spray.

Beautiful hotel. Grounds were always keep clean. Rooms are nice but bed was not comfortable. Maid service was excellent. Even had turn down service at night. The guy filling the mini fridge did an awesome job of keeping it filled with what we requested. Pools and water park was very enjoyable for the grandkids. Food was ok. Won’t starve for a week. The only complaint was that the Three grandkids caught the HFM disease. All under 5 yrs. very uncomfortable for last 3 days. Also u have to take a shuttle to beach which turned me off. I like to get up and go to beach within walking distance. Shuttles were very quick but still not the same. Would recommend hotel if the kids are older. ALOT of the younger kids ended up with HFM

I have to say, ignore all negative reviews about this resort. I went with my daughter for 7 days to Fantasia and lived a dream vacation. It’s a perfect combination of a family and classy resort. Clean, well organized, super entertaining. The staff is very friendly and attentive to our needs. They take great care of the kids. The food is delicious and there’s a lot of variety. The room was AMAZING. The beach was beautiful, the pools were so much fun. My daughter loved the water slides. We did a professional photo shoot with Tropic One studio and we went for a half a day excursion with the Why Not party boat. Both unforgettable experiences. We will certainly be coming back! Thanks to all the wonderful people working in Fantasia for a memorable week.

Fantasia Bahia Principe in Punta Cana was absolutely beautiful, very clean and food/drinks were great! My only recommendation is that anyone bringing teenagers I would select another resort. Fantasia definitely catered to the younger age group. Even with a teen section in the bottom of hotel who wants to send their kids where they cant see them on another level. With such a large facility I see no reason why pool tables couldn't relocated on the main level where there was endless seating areas never filled. No Complaints other than my teens were bored and the pool was very crowded on one side where the pool bar was located. Please consider in future upgrades to wrap the pool bar all around.

I could go on and on about how this resort has no flaws what so ever. From the service, to the waiters, to the animators, to the cleanliness, to the best food I’ve ever had in my life in an all-inclusive. If I can, i would come back here every year. Fantasia is a perfect combination of variety, entertainment and elegance. Perfect for adults alone and families. The entire staff is extremely helpful and so patient. The à la carte restaurants are delicious, especially the Italian one. There is a very nice kids club and a play area near the dining tables for children. I did a professional photo shoot with tropic one photo and the result was amazing. Today, I went snorkeling with my 4 year old on the why not party boat from 2 to 6pm. We had the time of our lives and the entire crew was so attentive to our needs. I litteraly am having the best week ever and so is my daughter. Yes there was a bit of rain in the first 2-3 days but now the weather is just right. I highly recommend this resort and I will be coming back. Thank you to everyone for making us feel so welcomed !

Hotel and amenities were clean and accessible. Lots to do. Food was good but service at buffet could have been much better but overall 4.5 star for sure! My children are 13 and 10. Water slides were not for them .. too old and too big but there was enough to do to keep them happy.

The first impression was bad, and they never really recovered. The visual appearance of the property is beautiful, however the service is poor and at times non-existent. The language barrier is very prevalent and at times caused us to receive nothing while asking for something or to be given the wrong service(s). I would expect there to be service people working the general areas that people congregate. However, on at least 3 occasions we waited for 60 - 120 minutes for anyone to ask us if we would like a drink. I thought tipping would help us to receive better service, but that turned out to not be the case. The smoking is unbearable. it is constant and it is everywhere. There were cigarette butts on the pool deck, all over the grounds and worst of all everywhere on the beach. The beach was really just a giant sand ash try. My youngest daughter was going to dig in the sand, but it was nothing but butts under an inch of sand, everywhere. gross. Lastly, the vendors that come around and pressure you to buy this, or buy that. I get it, they are trying to make a living, but I paid good money to relax (or try to), and to be asked 20-30 times a day if I want to go on an excursion or buy some jewelry etc... is a bit much. Not to mention, in the market place the vendors are so aggressive my daughters were afraid to go there to look for souvenirs'.

Like i said the resort was beautiful but thats where it ends.service depending what part of the resort you were at was touch and go.the outside of pool area surrounding the pool is like ice when its wet.both my children fell several times and not from running my mother ended up in the hospital from slipping after getting out of the pool several other people i watched fall.food was alright and selection is very small drinks not good at all.i have been to about 15 or more resorts and alot of them are bahia and i have noticed the chain is slowly going down hill.but it was a beautiful resort.nobody checked to see if my mother was fine or anything after having to be in a wheelchair for 4 days of her vacation.we have 2 children and it was always a chore to get them to restock the fridge in the rooms for them to drink.i wouldnt recomend this resort to anyone.

First off I'd like to say this was my 4th visit to bahia fantais in Punta cana. If you have kids thisbis the resort to go to the staff go out of there way to entertain the kids. This section of bahia has so many hidden gems like it's own pizza bar by the waterpark aswell as popsicles and icecream!. Atleast 2days a week they put big blow up slides in the main pool or all ages to use! If you would like to know alot more about this resort please feel free to join a Facebook group I run called (fantasia bahia principe punta cana) its filled with the most up to date information,photos and videos.

This Resort was by far my favorite in the six years we have been travelling to Punta Cana. From the outstanding service provided by Heather from Trip Central to the Resort Staff, I have no complaints whatsoever. From the day we arrived until we left the staff were amazing and always had a smile for you. We ate at the buffets for the 12 days we were there and found plenty of variety and the food was amazing. Grounds are clean and rooms are kept clean. I would definitely recommend this resort to family and friends.

This resort was immaculate! So clean and the staff were so friendly. Lots to do and the kids had a ball. The food was awesome lots of variety. All in all the best family vacation we’ve ever had. We will be back!

From the hotel to the beach, the employees and the food. Everything about this place is top! We were terrified of traveling with a 4 year old and a 1 year old but it went smoothly and the staff was very understanding. I highly recommend this place!

Very clean resort, felt very secure, and lots of family activities. Shows were amazing! Entertainment staff were very good with the kids. Down fall was the beach and ocean water, lots of debris from ocean plants. Also hard to get a shaded spot as people would block loungers with towels all day.

Great family vacation, family friendly with all the amenities. Totally recommend to others. The pools and entertainment were fun. Load of memory opportunities. Food and beverages average but plentiful. Kids had a blast and were well entertained. Nice and relaxing otherwise.

The resort was beautiful. The employees were very friendly and helpful. The rooms were large which could my two son's family with their wife and two sons. One of the best beaches I've seen in the Caribbean. My grandsons loved the pool, water slides and the entertainment in the evening. The only thing we did not like was the food at the buffet restaurant . The food was not as good as a another resort we stayed at in Punta Cana, three other times.. The food at the el-carte restaurants were good. If I had to rate this resort 8 out of 10. This review is also for Andrew's family and Ian's family.

Fantasia is a beautiful resort perfect for kids and just as amazing for parents. We loved everything, from the food, pool, water park, service and beach will love to return again with my family and friends.

Great service and friendly staff! Very clean and relaxing atomospher. Will definitly return back for future vacations and will recommend to friends. Great service and friendly staff! Very clean and relaxing atomospher. Will definitly return back for future vacations and will recommend to friends. Great service and friendly staff! Very clean and relaxing atomospher. Will definitly return back for future vacations and will recommend to friends.

Returned to this hotel for a second time with our 6 y.o. son. It was as great as the first time. From the check in that was very quick, to our room, always clean and stocked with the usual, to all the restaurants ( A la carte or buffets). The service was always provided with a smile, and special attentions provided to our son. Even though hotel was near capacity, we never had to search too much to get a chair at the water park, main pool or beach side. Making our reservations at the A la carte restaurants went well and food at buffet is good enough that we even cancelled an A la carte reservation one night to go back to buffet. This hotel is geared for families with children so not the best spot for a romantic getaway, but trust me, your kids will love it. No sign of the Hand, foot, mouth illness that we see in a lot of reviews. All being said, we are considering returning in December for Christmas with friends and their children

The resort was beyond our dreams! The grounds were immaculate and there were so many things for the kids to do, the programming was excellent! Each night the kids had dances and there were contest on the pool deck for them to participate in. The buffet food was great and à la carte restaurants equally good (except the Tex-Mex). If you can, try the Japanese fusion and the Teppanyaki for a real treat. We only hung out at the beach a little (the waves were high and the kiddies didn't like that so much) but from what we could see it was nice, albeit a little crowded. Easier to get sun chairs by the pools than at the beachfront. The rooms were really clean, however the hallways are quite echo-y and noisy, so try and remember to stay quiet at night when returning to your room in case fellow travellers are sleeping - being the family resort, many of us retire early-ish (10pm which really isn't that early). The shows were fun, however not all of them are kid-friendly so watch out for those. Mirabel, who is the kids event coordinator is fantastic and really goes out of her way to make the kids feel welcome. Drinks at the swim-up bars seem a little watered down (so feel free to pound back quite a few!) but the ones at the main-lobby are full-strength so watch out! We also did the Pirates of the Caribbean excision and it is great fun for kids. They do a good job of keeping the kids occupied while travelling out to the snorkelling, sting rays and sharks and have a fun play on the way back. We were really impressed with this trip and how well suited it was for the kids. Our friends that we travelled with did have their son contract Hand, Foot and Mouth Disease near the end of the trip so that it something to watch out for, but with a place that is this kid-friendly, I suspect the toys, etc. at the Kids Club aren't always as well cleaned as they may be here in North America. Other than that hiccup at the end, we had a fantastic time and would recommend this place to any family looking for a fun adventure in Punta Cana!

IT WAS A LITTLE DISNEY WORLD. Wonderful staff, decent food, awesome activities for the kids, everywhere so clean and beautiful. All the restaurants have very good food . The employees are very friendly and helpful they go beyond helping you. They want to make sure you are happy . I would highly recommend this property because of one of the reasons the property has a lot of actives and a lot of entertainment. The beach is very beautiful and large and they also provide meals on the beach.

Rooms are large and excellent, all new with zero mold issues, extremely clean, so much for kids to do you won’t be disappointed, took advantage of access to other resorts in complex and excellent restaurants. Thank you to Deputy Mgr Jennifer who promptly sorted out a issue for me - my group was booked at AquaMarine and she made arrangements so I could eat with them - outstanding help!

This resort is set up for children. There is plenty of luxury for the adult crow also. The shows at night were lively and full of colourful costumes. However the songs are mostly in Spanish (was understandable)but my grandsons lost interest pretty quick. Was a bit disappointed in the bathrooms as only one had a urinal at kids height. I was also surprised that they didn’t have more non breakable cups for the younger kids. Mostly glass globlets . Pool and areas were kept extremely clean which was good as they kids left lots of mess around the areas by the end of each day.

I would absolutely recommend this resort to parents or grandparents travelling with younger children. The grounds are well kept and clean. Pool area and water park great. Walking distance to beach. Staff very friendly and helpful..

I was blown away by this resort. Beyond my expectations and checked off everything I had dreamed of that it would be. Amazing staff, clean facilities, every need was met. Beach was amazing. Would 100% recommend this place whether or not you have kids

We just returned and can’t say enough good things about this resort. The staff is amazing, the resort is beautiful, so many activities (our kids are 7,5 and 18 months). Well kept resort, we were nervous of the hand foot and mouth reviews but we had no issues and didn’t see anyone there that did either. Food was great for everyone, including picky eaters! Activities and shows were always fun, my kids were kept busy and happy the whole time. Rooms were clean and spacious. We were sad to leave!! Highly recommend this resort!!