I stayed at this hotel from August 18 to August 26 with my wife and two daughters, and unfortunately, the experience did not match the 4.5-star rating at all. The biggest disappointment was the food. There was very little variety, and many of the dishes were served cold. The selection of fruits and pastries was also very limited and not what I would expect from a hotel in this category. The restaurants were extremely hot because the air conditioning was not working properly. It was honestly very uncomfortable to sit and eat, especially with children. During the first two days, all four of us were badly affected by the heat, which made the beginning of our family vacation very difficult. The pool was another disappointment. The water was very warm, so it was not refreshing at all and did not help with the heat. The room itself was acceptable, but the TV and internet were unreliable and did not work properly. Overall, I expected much better based on the hotel’s rating and reputation. I would not consider this a true 4.5-star experience, and I would personally rate it around 2.5 to 3 stars. I would not recommend this hotel to families with children or to anyone who cares about food quality, comfort, and reliable amenities.

Overall, I would rate this resort three out of five stars, rather than four point five. While the room itself was decent, the overall experience was disappointing. The food had very little variety, and most meals were served cold. Fruit options were limited and not very good in quality. Housekeeping mostly just, tidied up rather than properly cleaning. The floors and bathroom were often not cleaned well. The Wi-Fi was unreliable and kept disconnecting, and the in-room TV internet rarely worked. One of the biggest issues was the pool. The water was extremely warm, which made it uncomfortable to swim, especially in the heat. Overall, I had much higher expectations, and I don’t think this hotel deserves a 4.5-star rating. I personally wouldn’t stay here again, and I would recommend that anyone who values good food, cleanliness, and reliable amenities consider other options. They only positive experience was the staff. They were very nice and friendly and they try their best to help.

We’ve been to Royal Bávaro six times now, so I thought I’d share my current thoughts on the resort. Overall, it’s still a fun family resort with lots to do, great room options, and the convenience of being oceanfront and all-inclusive. ? PROS • Lots to do: lazy river, FlowRider, shallow wading pool, mini water park, mini putt and playground. • Food available throughout the day: two food trucks, outdoor grill, pizza window and Diamond Club food options. • Great room options: one-bedroom suites and swim-up rooms are available, and the couches convert into pull-out beds — great for families. ? CONS • Rooms are starting to feel rundown: our room had no alarm clock, the shower barely drained, and there was rust on some of the cupboards. • Menus have changed: unfortunately, three of my personal favourite meals have been removed. ? • Dinner reservations: can be frustrating and difficult to get. Diamond Club definitely helps with this. Also very warm inside the restaurants • Nightly entertainment: not a ton happening in the evenings, especially for kids. • Pool maintenance: we noticed quite a few broken/missing pool tiles. We also seen a young boy needing stitches after cutting his toe in the pool, which was concerning. • Tons of seaweed. Obvi that can’t be controlled but there was nothing being done to try and tidy the beach. ? FINAL THOUGHTS After six visits, I’d still say Royal Bávaro is a fun family resort with a lot to offer. That said, I do feel like some areas of the resort are starting to show their age, and there are a few things I’d love to see improved. Would we come back? Probably yes. The overall experience, location, activities and family-friendly setup keep bringing us back. ❤️?

When you book this resort, there is the option of paying for an upgrade (Diamond Club). It is over $1,000 per person in additional fees. We didn't take this option. You also have the choice to book your own room, for an extra fee of $260 US minimum. We didn't take that option either. You are also asked if you want to upgrade to DC when you check in. We declined, and the room we were given was possibly the worst one in the resort. It was in the furthest building from the beach. The musty smell was overwhelming, tv was broken. The bathtub had rust. The view was of the wall of the Majestic Mirage next door (which is absolutely amazing, BTW). There were no extra locks on the door, even the peephole cover was broken. Our first impression was not great. When the hotel is not at full capacity and this is the room you get, it is very disappointing, and you cannot help but think it was because you didn't pay extra. We called the front desk. They sent up a dehumidifier. We stayed one night but couldn't stay there any longer. They did switch our room the next day, and it was much better, though a little outdated. The room is cleaned every day. The fridge is restocked every other day. The first few days you are there, there are people constantly after you to buy spa treatments or go to a meeting and learn about the Prime membership. It's pretty annoying. Not only do you have vendors on the beach, but you have hotel staff after you as well. My husband and I love the beach, and one of the things we love is the Bali beds. One of the reasons I booked this hotel was because of them. It doesn't say anywhere on the website that these are for DC only, but apparently, they are. We were told by a security guard that it was DC even though 75% of them were empty. Another time, I had an issue making a reservation. We went to see someone, only to be told they usually only help their members. Everything seems to be extra. You want lobster, it's extra, you want a really good steak, it's extra, you want rose wine, it's extra. We were at the Majestic Mirage a few years ago, where we could have had lobster every night, we had crab, shrimp, paella for lunch every day. At the Royalton, it was hamburgers, hot dogs, and pizza (to be fair, the restaurant on the beach was closed for repair). We felt like second-class citizens, those who don't pay extra, go and stay in your little corner and don't ask for more. There were some positives. The grounds are immaculate, the food was okay; however, the ZEN à la carte was amazing. The entertainment was good. For the most part, we didn't have any issues making restaurant reservations through the app. Most of the staff looked like they did not want to be there; there were some that were very helpful. Fernando at the beach was great, and so was Raudi at the sports bar! One other note, this part of the beach has a lot of seaweed (we were there for 2 weeks, and only the last 2 days were seaweed-free). We had to walk to another part of the beach to find an area where there was none. If you are thinking of going to this resort, don’t; it's just not worth the money.

Check-in was horrible. Waited 3 hours for our room as it was not ready. Our room needed updating, stains on bed sheets, bath tub was rusted and worn out. Ceiling fan covered in dust and mold. Buffet food was okay but the actual building needed upgrading. For example the walls and trim needed to be painted and the trim at least replaced as it was not attached to the wall most staff were friendly but some did not look like they wanted to be there. Overall it was very disappointing and we would not return.

The grounds were well maintained and spacious. The service was one of the worst I had ever had for an all inclusive. Going for dinner, to just get a drink we would have to hunt down a waiter for it. Even once we had found one, our drinks would never come until mid dinner. Our rooms - we came in on the first night with no AC. They wouldn't switch rooms for us until they could fix it. Once they couldn't fix it, they said they would switch the rooms but we can have it until 5pm this was at 10am when we reported it. We had to carry our baby around the resort until 5pm couldn't give them a nap. I would never book a Royalton resort again.

I was very disappointed in the cleanliness of the room. Service was very slow and the staff weren’t very friendly or helpful. We had to ask numerous times for towels, robes and never got everything we asked for. The foam machine broke down and never happened at all. Wave runner was broke and despite being told it was being fixed we never saw anyone fixing it. The Italian restaurant served us raw food and ran out of dessert twice. The food at the buffet was horrible and the selection for the kids menu was limited. We booked this resort because we were happy with the Royalton in St.Lucia but we were very disappointed with this one. We would not book again.

Beautiful grounds. Clean rooms. Good food. Unfortunately service at the front desk was poor. Slow and disinterested staff. No beach or room towels on 2 days. No explanation given. Beach and pool beds were hard to find but it was a busy time of the year.

Overall, the resort was lovely. The lazy river was definitely a highlight, especially as the main pool close to the beach is small and seemed to be primarily filled with people who wanted access to the swim up bar. The beach was gorgeous, plenty of sun chairs and plenty of shade. Food and service were hit or miss. Buffet was mediocre at best - the best options were fresh made omelettes/eggs and grilled sandwiches. Of the a la carte restaurants, our best experiences were at Rio (Brazilian) and Zen (Japanese teppanyaki). We went to Rio on my husband's birthday - they accommodated and earlier seating, food was delicious (salad bar was nice to have) and the staff made a big show out of celebrating my husband's birthday with a whole cake and song and dance! We had high expectations of Hunter steakhouse and unfortunately we were very disappointed. Despite having a reservation, we waited an hour to be seated. Everyone received their appetizer but me - I finally received it after asking 3 times. And service was extremely slow. Our room was excellent - totally worth the upgrade to the 1-BR suite with our two teenage boys - plenty of room for the 4 of us, 2 full bathrooms and an incredible view! Overall, we had a wonderful time but would likely return to one of the other two resorts we have been to in DR over this one.

Great restaurants, buffet could have used more selection and servers. Resort was beautiful, amazing evening entertainment, lots of poolside chairs to choose from, a larger resort but never felt busy or crowded. There were people on the resort trying to sell upgrades, packages, excursions than we were used to. After they knew we weren’t interested, they would leave us alone.

Average resort. The good parts are that there is alot of things to do....lazy river, splash pad, mini golf, flowrider surf simulator, multiple pools. Rooms are average at best. They are showing some wear and tear and generally not as clean as we would like. Floors were definitely not mopped every day.. hair in the sink.... hair and dust balls in the corners. They have very old wooden doors which have a gap between the doors and jams. Lets light in and you hear every sound in the hallways... Biggest complaint would be the food....breakfast and lunch choices were great, but dinner was terrible. Tried all of the a la cartes and we really only thought Grazie was good....the rest were below average... always cold and always overcooked. The reservation system on the app is a disaster. If you could get a reservation sometimes the restaurant would have it...sometimes they would not. I also question the reservation system which would say all the restaurants were booked but we would walk by and half the tables would be empty and we ask if we could get a table and they would say no. Average beach area.....lots of chairs but the water area is not very big. I would sum up this resort as dissappointing.

We stayed at Royalton Bavaro from February 8–15 with a group of 10 (four rooms). Unfortunately, this experience fell far below expectations for a resort of this level. Prior to arrival and again at check-in, we requested that our rooms be in the same building. We were assured this would be accommodated by the front desk employee, but upon arrival to rooms we were split between Buildings 16, 17, and 18. We were not instructed to download the Royalton app and were not explained how to get to our rooms and were not offered an intro to the resort(as this is usually done at check in or at the room when bags are dropped off). The rooms were visibly dirty. There was mold in the bathrooms and stains on bedding, along with a strong mildew smell. One room’s air conditioning produced a sewage odor when turned on(building 17), and another had a broken mini-fridge that took five days to repair. Housekeeping was inconsistent — toilets were not cleaned daily, bedding was never changed during our seven-night stay, and surfaces were not properly wiped down. We often cleaned areas ourselves. Dining was inconsistent and, at times, unacceptable. The Steakhouse was excellent. The Zen restaurant was enjoyable, but food was just ok. The Italian restaurant experience was abysmal, half our group left without eating. Service was terrible - drink orders took 30min. Food items did not all arrive and food took over 90 minutes to be delivered. The main buffet had an unpleasant odor, chairs were sticky or had food debris on them, and disorganized service — we frequently waited for cutlery and water after already having food at the table. More concerning were the food safety practices observed at the beach/pool buffet, including cross-contamination between raw and cooked items. On one occasion, a staff member handled raw chicken and then fresh tomatoes without changing gloves. During our stay, 6 of the 10 people in our group became ill. Four were violently ill and confined to their rooms for approximately two days. This significantly impacted our vacation and raised serious concerns about sanitation and food handling. There were positives: the beach is beautiful and the seaweed was minimal, and the café was excellent — great pastries, sandwiches, coffee, quick service, and consistently reliable options. The daily/nightly entertainment was excellent and shows were great. The pools and lazy river were extremely cold, to the point where we only used the lazy river once despite it being one of the reasons we booked. Morning beach walks also revealed leftover glassware, beer cans, and debris from the day before in and around all the beach loungers. Lastly, if bringing Dominican pesos for tipping, bring small bills. Throughout the week, the lobby, casino, and gift shop were unable to provide change, which made tipping difficult. Overall, this stay did not reflect the quality expected at this price point. While there were a few highlights, the cleanliness, food safety concerns, and multiple illnesses made this a very disappointing experience.

This resort is a solid 4 star. Grounds are beautiful! At night it is stunning. Lobby is beautiful and fun with great entertainment every night. Food is decent. Trying to book a restaurants is very annoying - we opted for the buffet most nights. Rooms are pretty and well appointed but could use some work. Musty smell but luckily we had a dehumidifier in the room that helped. Staff was hit and miss. We didn’t find them eager. Waiters at the pool and lobby would come by once in a while but never consistent even though we tipped well. This is NOT a resort you will be dotted on. All the pools are cold so be prepared for that. The lazy river was the coldest. Super Fun for kids - fun kids pool with slides etc. One pool is loud and rowdy (Infinity pool) and the Royalton pool is more quiet but still fun. Overall we liked it and would go back.

This is a difficult review. Our first room was clean, but smelled awful. Not tropical damp, mildew and mold. The second room was much better. The food ranged from okay to good. Some staff were very nice. Some staff were not happy to be there. I imagine it's not a great place to work. The beach was lovely as was the lazy river. Though it was cold. (The lazy river that is). Bartenders were fast and friendly. We were able to make all the reservations we needed without being diamond club, and i had been concerned about that. I would have had a much better stay if I had never spent a night in building 18. We traveled with family that were on a different floor in 18, and had the same issue.

Our stay at the Royalton Bávaro was disappointing to say the least. Beware of overbooking and being without a room. We travelled with 3 other families. Upon arrival 3 of the families didn’t have rooms available to check into. After 4 hours of waiting at the front desk, we were finally provided a room but not the swim out room we paid for. Our friends unfortunately were unable To get a room that night and were forced to stay in our room. We asked for blankets to accommodate the 4 additional people in the room and didn’t get them until 1am. The hospitality at the resort wasn’t there. Would never stay at another Royalton again. Beware of this resort. We are not the only ones who were without proper accommodation upon arrival. From our discussions with other travellers it was an issue for the last two weeks at least.

The grounds and the hotel is beautiful. Very well kept. The people from check in- to the vibeteam to everyone works there are very friendly and very welcoming. I love the DR, its my favorite place to visit. My husband and I got married i the DR 3 years ago at a different resort which we enjoyed as well but out of all the resorts i have visited in the DR, Jamaica and Cuba, this is my favorite resort so far. My hubby and I plan to visit again next years. We loved the food, loved the lazy river and just loved everything about this resort. The shows were amazing as well. The only thing I wish is they had more things to do at night for the adults and also the people on the beach trying to sell things, they are very pushy. I know they are trying to make money but we are also there to enjoy a nice vacation.

I loved it. Beautiful grounds, beach they had phenomenal shows each night. The food is good especially Zen Japanese. I absolutely love the lazy river as well. Loved the staff they are so helpful and friendly. Rosa our concierge. Franklin and Julio our bartenders. Reggie and Julio the excursion people were awesome. The shows were so good and they had one each night.

Recently stayed at this location , found the staff to be very friendly and helpful.it is a big resort so be prepared to walk there are lots of pit stops along the way bars pools and foodie is a older resort so it has some issues but minor food bar and entertainment are excellent service !

Recently stayed at this location , found the staff to be very friendly and helpful.it is a big resort so be prepared to walk there are lots of pit stops along the way bars pools and foodie is a older resort so it has some issues but minor food bar and entertainment are excellent service !

Great resort, good food Was overcharged at check in for a room upgrade that was already paid prior to check in. Went to front desk was told would be looked into. No response. Have now disputed the charge with my bank.

Very clean and well maintained. Food was average, difficult to book reservations for restaurants but only because we were a bigger group. Not many activities for kids other than the pools. Beach was excellent.

We thoroughly enjoyed ourselves. The hotel was very clean and the grounds were kept very clean. Staff were nice and friendly. We were in building 11 with a swim out so we didn’t get much sun until 2 in the afternoon. Beach is absolutely gorgeous and the pool and beach chairs are one of the best I’ve ever had at any resort. We did all the la carts except for ocean because we’re not big seafood eaters and they were all excellent, food at the buffet was great too.

no complaints, beautifully maintained resort. entertainment continued even with the rainy weather. Resort certainly doesnt want to dissapoint their guests. Diamond club is well worth it. Nicest resort Ive ever been to so far.

There are 3 pools, all perfectly maintained, lots of comfortable lounge chairs, lots of clean towels. Beach was clean, lots of chairs. Also, there was no smoking at the beach nor at the pools, this was very much appreciated! Service in the restaurants was good. The bar closest to the entrance to the lobby had the best service, morning till evening. Sometimes service in the Buffett was slow. We ate at the "Hunter" unfortunately we did not get a table inside but outside which was very hot...We were not told that they could not accommodate our group, perhaps we would have booked somewhere else had we known. Japanese was great, the cook put on an excellent show, food was excellent, great décor. Our room was cleaned very well daily. On arrival, one of the drawers fell out and the other 3 were very difficult to open. I told the concierge who came to our room and took pictures, said she would report that repairs were needed. We were there for 7 days, the drawers never got fixed, disappointed. The Royalton Bavaro was excellent value. The location was good.

The grounds of the resort are beautiful the landscape is the perfect tropical escape. The staff are incredibly friendly and made our stay perfect. Thank you to Yaniris for the perfect setup for my proposal to my now Fiancée. The Food is average as I’ve found this at all Dominican Resorts I have visited. Drinks are incredible. The Lazy River is wonderful and lots for the kiddos to do was plenty of activities to stay busy with our family we look forward to returning again.

My stay at the Royalton Bavaro was excellent from the first minute. We arrived at the hotel and the check in was seamless. We were able to be close to our family friends and immediately, we went for our breakfast and the vacation started. The rooms were great, food and drinks were everywhere and the service was great. Our butler, Manuel Delacruz made our stay memorable as he went above and beyond our expectations without hesitation. Overall, it was a pleasant stay.

This is definitely not a 5 star resort. Not very good amenities.rooms were a little dated.nickel and dimed for everything. No activities for kids outside the lazy river.definitely overated and will not be going. Back

Royalton Bavaro was amazing! ?✨ The staff were super friendly and made the whole trip feel special. The food and drinks were decent, but honestly, everything else totally made up for it! Pro tip: If you’re getting any extra services (like spa, excursions, etc.), either pay right on the spot ? or make sure they charge it to your room ? so you can settle it all at checkout. I learned the hard way and ended up paying for my spa twice ? (yes… I went twice because they had a 2-for-1 deal with my fiancée, so of course I couldn’t say no ?). Overall—beautiful resort, great vibes, and totally worth it! Would go back in a heartbeat. ??

The hotel was clean , a bit run down, some renos required. Buffet was ok, a la carte restaurants much better . Pushy salespeople trying to sell timeshares . Very frustrating! Diamond club members favoured over non- diamond club regarding the app to book restaurants. Karina was very helpful . Give her a raise. More work required to clean seaweed on the beach .

Resort grounds clean/ nice. Pools need staff cleaning cups /food inside. Beach needs cleaning. Terrible seaweed issue not dealt with every day. Watch out for some guest services personnel. Yaqui - very bad harassment on time sharing selling service. The only person we loved and appreciated was Carina. Amazing and caring Carina who helped us book restaurants. The App they provided only gave us a 9 pm dinner time line. I have been to several Royalton resorts and this one needs a facelift. Everything including building falling apart. This specific Royalton favours Diamond Club and others are treated differently.

We just returned from a 7-night stay at the Royalton Bavaro, traveling as a family of four with two teenage boys. Overall, we had a great vacation and appreciated many aspects of the resort. Room We stayed in a Presidential Suite, which offered ample space for our family. The current layout works, but could be improved with a larger or dual pullout in the living area—as sharing the bedroom with a teenager wasn’t ideal. Upon arrival, there was a small ceiling leak, but maintenance responded promptly and resolved it without issue. The room was consistently clean, with daily housekeeping service. Mini-bars were stocked on day one, though they weren’t refilled daily as expected. Hot water was plentiful—just a quick note that you’ll need to turn the handle opposite to what you might be used to and let it run a bit. We were in Building 15, which provided an amazing view of the ocean and pools. Buildings farther back may not offer the same tropical feel. The balcony was spacious, with lovely morning shade. Comfier seating or a lounger would have made it even more relaxing. Resort The resort is large and beautifully spread out, with nearly a kilometer between the lobby and the beach. We enjoyed the walking, which helped spread out the activity and gave us a chance to get our steps in. If walking isn't your thing, this may be a consideration. The lazy river was a standout—about 25 minutes per loop through shaded areas and water features, finishing at the swim-up bar. Tubes aren’t provided, so bringing your own (as we did) is a great tip—just keep an eye on them. The Royalton pool was peaceful and a great place to unwind with a book, while the swim-up bar pool offered more energy and resort-led activities. Mini golf was a fun touch, though with only three putters, it’s a one-group-at-a-time experience. The fitness center was well-equipped and never too busy—treadmills, ellipticals, weights, and machines met our needs nicely. We also enjoyed tennis and pickleball, a nice break from water-based activities. Equipment is available in the fitness center. One challenge we faced was pool chair reservations. Like many resorts, early morning towel placement is the norm. Unfortunately, we experienced a few instances where others moved our umbrellas or even took our towels and bags. One day, some of our tubes went missing while we were at breakfast. This was more a reflection on fellow guests than the resort itself, but it did impact our experience. Restaurants, Food & Beverages Booking a la carte restaurants can be frustrating, as others have noted. Despite early-morning efforts through the app, we couldn’t get into the steakhouse without assistance from a helpful staff member. That said: The Japanese and Italian restaurants were excellent, and we had no issues booking them. The steakhouse lived up to its reputation—it was a hit with the whole family. We appreciated the Sports Bar as a casual and lively alternative, especially while watching the Stanley Cup Playoffs. The Brazilian restaurant wasn’t open for dinner during our stay, but we enjoyed a tasty lunch there. The oceanside restaurant was only open briefly, though it would have been nice to have more access. The main buffet was our go-to for breakfast—plenty of variety, and the omelette station was a highlight. Drinks were great throughout the week—quick service and generous pours. The coffee shop was a surprise favorite, perfect for both morning coffee and afternoon ice cream. Beach The beach itself is beautiful, with soft white sand and striking blue water. Unfortunately, seaweed was an issue during our visit, limiting our time there. Still, we could see its potential and hope to return when conditions are better. Entertainment The nightly shows were typical of tropical resorts. We especially enjoyed the Michael Jackson, Adele, and Queen tributes. Some of the others weren’t our style, but the variety was good. Other Notes While we understand the need for sales, the constant upselling of excursions and memberships became tiresome. We would have preferred a more relaxed approach, where we could seek out information on our own. Similarly, the vendor stalls near the pools and main walkway were persistent and a bit uncomfortable at times. It’s worth noting that access to the Royalton Splash waterpark is no longer included—there’s now a $35/person fee, or you can attend a vacation club presentation for free passes. Overall While we experienced a few frustrations, this is truly a beautiful resort with lots to offer. Our family particularly enjoyed the lazy river, the gorgeous views from our suite, and the delicious food throughout the week. With a few minor adjustments, this could easily be a near-perfect vacation destination.

My son has special needs and we asked by email 3 times, as well as calling the hotel direct to have side by side room. When we arrived to hotel, we did not have rooms anywhere close to each other (we had swim out but where not even in the same pool. After almost 1.5 hour at the desk they got us in the same swim out section but not side by side. Next day the kids checked out of there room 10am and were told 5pm room would ready. We went to front desk at 5 and were told to leave - not ready. We wanted to get ready for dinner reservation but 4 people in one room was difficult. We didn’t get access to the room until 6:30. We wasted a day basically with all the headaches trying to get side by side rooms. The hotel staff do no care about the safety and well being of my autistic son. IF YOU HABE A SPECIAL NEEDS CHILD DO KOT GO TO ROYALTON HOTELS AS STAFF HAVE NO WILLINGNESS TO ACCOMMODATE. Aside from that, the swim out pool water level was very low and no jets on to circulate water. Pool was filled with leaves, bugs, cigarette bits and even 2 bloody bandaids. Disgusting! We found and killed 2 cockroaches. The ceiling in the shower was damaged and a section was falling down on us while we showered! They closed the Rio restaurant (one of the main reasons we went there) leaving only 3 restaurants. The reservation system for restaurants doesn’t work so it was a battle everyday to not get stuck ongoing to buffet.

This was our fifth time visiting the Dominican Republic and without question, Royalton Bavaro was the worst experience we’ve had. And that includes other five-star resorts. Honestly, it didn’t even feel like a four star Check-in was a disaster. We arrived around noon, tired from travel, and the lobby was pretty empty. Still, check-in dragged for what felt like forever. They told us our room wouldn’t be ready until 3pm (fine), but when we returned at 3pm, we were told it still wasn’t ready housekeeping was running behind. We finally got into our room an hour later. That’s four hours of waiting around just to start our vacation. The resort is painfully understaffed. You could feel it everywhere. from slow service at the front desk to the chaos at the restaurants. We booked dinners through their buggy app (which glitched constantly), only to show up and find out the restaurant was closed. That happened twice. Once through the app, once after speaking to someone in person at guest services. Communication between staff is clearly broken. Restaurants were slow. Even when we managed to book, we waited forever for food. It wasn’t just us people were visibly frustrated and some walked out. Again, not enough staff. Even one of the employees, when I asked about why I’d been sent to a closed restaurant, acknowledged how badly the place is being managed. No hairdryers. Seriously. Traveling with my wife and kid, both of whom have curly hair, a hairdryer isn’t optional it’s necessary. There was none in the room. We asked for one every single day of our 7-day stay. It never came. Not once. We weren’t the only ones either other guests were complaining too. This is basic, and it’s just not acceptable at a hotel claiming to be five stars. Lost bracelet fee was salt in the wound. They warn you upfront that lost bracelets cost $150. Unfortunately, our kid lost hers. After everything we experienced, I hoped they’d show a little grace. I explained the situation to management no flexibility, no empathy. I had to pay $150 just to check out. Look, I don’t usually write reviews like this. And we chose this resort because friends recommended it based on how it used to be. Clearly, something has changed. And not for the better. Would I return? No. Would I recommend it? Absolutely not. There are so many better places in the DR. Do yourself a favor skip this one.

Room luxurious but dated needs TLC .food at Marche bland .food at a la cartes enjoyable.Hunters and Gratzi my favorites, Rio food especially beef burned on outside raw on inside.pools , bars lovely and staff very friendly! DCBreakfast excellent and staff, go out of their way to please.But the whole two weeks was made excellent by our Butler Manuel who went above and beyond to make our stay excellent. We paid extra for elite plus but Sunwing sent a westjet plane that did not have this amenity. No extra leg room. Nexus bus was half hour late to pick us up at Royalton Bavaro. But despite these things we had an enjoyable holiday. The lazy river was the most fun we had there!

The resort is beautiful and most of the staff were hard working and friendly. Our butler Domingo was great. "Superstar" and Walkieria at the Diamond Club pool were exceptional in looking after us. The same could not be said of the Diamond Club desk employees. They were indifferent to the point of rude. I feel there are too many Diamond Club patrons for them to provide the service expected. When you have to sign in on the arm of a lawn chair and then wait two hours for a room, I felt this was not acceptable. We had arrived at 3:00 P.M. and did not get a room until 5. The food was good . The best restaurant was The Hunter Steakhouse, quiet, excellent service and great food.

We went a family of 4 with two teenagers. We had a great time at this resort. The lazy river was fun, bring your own floaties though. Food was pretty good, but we aren’t picky. The beach was beautiful and the drinks were delicious. They workers are the resort were fantastic and cheerful. I would definitely recommend.

Overall in general from all the bad reviews I have read, I would definitely do this resort again. Never believe what you read till you experience them yourself. This resort was actually amazing. The beach and pools were amazing, food was delicious

Very nice property with friendly staff, excellent amenities and good food. Overall, I would recommend it. The biggest disappointment was that it took more than 2 hours to check-in; which was very frustrating considering we paid for Diamond Club but arrived at 11:30pm. To arrive that late and not be able to get into your room until 2am is unacceptable. There were only a few groups ahead of us, but only one employee who took forever to check each group in. We didn’t meet our Diamond Club butler for a few days. After that, things went well, the beach is great, Diamond Club area is nice, food is above average. I will possibly go back, but only if they fix the check in process.

10/10. Everything was amazing. Swim out room highly recommended. Food, grounds, staff all fantastic. Lazy river such a bonus. Incredible beach always able to find a spot with help from the beach staff.

Had the most amazing time at the Royalton bavaro resort and hotel! The grounds were absolutely beautiful, food was great, staff were all so amazing and friendly and the rooms were very nice, they had some miner issues and could use a little TLC but nothing serious. Overall, we had the most amazing time at a beautiful place!

I am not much of a traveler so I didn't really have any expectations but I can say that I would return in an instant. The resort was clean, the pools were clean, the folks were friendly, the buffets had something for everyone, the restaurants were great and easy to schedule, the activities and nighttime entertainment were fun. The Lazy River, Swim out room, Hydrotherapy Pool in the spa and their Pizza were all INCREDIBLE!! Zero Complaints about the resort. I would absolutely recommend to a friend. Having our direct flights cancelled both ways was a bummer because we didn't get to the resort until 11:30pm on our first day, so we paid for a full day but only got to enjoy 30 minutes. Our flight home was even worse. Checked out of hotel at 11am Wednesday and didn't get home until 10pm Thursday night.

This resort was incredible. Friendly staff in all areas. Property is clean and beautiful from the front entrance to the beach. Rooms are clean. Food was great in every restaurant we ate in. Any chance issues at all were dealt with immediately. We saw the negative reviews before we went but glad we didn’t listen to them and had a great time !!!

This is a beautiful resort with gorgeous grounds, amazing beach and lots to do — Lazy River is a huge bonus and so much fun! While the rooms are a little dated, they are very clean with comfortable beds and good amenities like a hair dryer, ample closet space and a soaker tub. Air conditioning worked perfectly. Room service was reliable and always arrived within 45-minutes. The a-la-carte restaurants are great with excellent service and good food. Our favourite was Grazie, the Italian restaurant. Getting reservations was easy for us as we would log on to the Royalton app after midnight to reserve. We were able to get reservations for each restaurant. The buffet has lots of choice. The dishes were sometimes cold and we avoided anything (like cold cuts) that looked like they might not be kept at the right temperature. The beach is absolutely beautiful with lots of loungers. The water is crystal clear and warm! The beach is well taken care of and is a reason all in itself to stay at this resort. The resort activities at the Infinity pool were so much fun! Highlight was the foam party! The White Party fire show was fantastic, as was the Lion King performance at Royalton Square. The early evening musical entertainment was beautiful and really helped to create an enjoyable atmosphere. The service was also excellent. Staff is very friendly and helpful. Our only complaint is that the concierges are relentless in trying to sell you upgrades to Diamond Club (and maybe more — we never attended the pitch meeting) and we had to tell several of them “no” multiple times. It put a damper on the trip as we were worried about running into them throughout the day. Themed “days” like Tex-Mex by the Infinity Pool served some of the best resort food we have ever had. They also brought in outside bands on these days that you can listen and dance to from the pool (or on the deck). You can tell the Royalton Bavaro team puts a lot of thought into entertaining their guests. The excursion staff also give you a really hard sell and don’t often take your first “no” as an answer. This was just a mild annoyance as they were all very friendly. We would 100% recommend this resort to families with children from 1 to 17. We travelled with our 17-year old and she had a blast! ☀️?

I recently stayed at the Royalton Bavaro, and unfortunately, my experience was far from what I expected, especially considering the high price I paid. I arrived at the hotel at 5:00 pm, expecting a smooth check-in process, but instead, I was made to wait over an hour because my room wasn’t ready. This was incredibly frustrating, especially since the hotel’s check-out time is 12:00 pm, and yet they couldn’t manage to prepare the room on time. The service throughout my stay was disappointing. I had to call multiple times for basic requests, and even then, the response was slow and sometimes incomplete. The room service was a major letdown. It was inconsistent, with items missing or delayed, and when they did arrive, it wasn’t up to the standard I expected from a resort of this caliber. Even more frustrating was the state of the room itself – it wasn’t cleaned properly. The floors were dirty, towels were missing, and the overall cleanliness left much to be desired. Overall, I had high expectations given the price, but the experience fell far short of what I hoped for. Poor service, lack of cleanliness, and long waits made my stay stressful rather than enjoyable. I would not recommend the Royalton Bavaro based on my experience.

The resort is nice a little big food is decent not the best make sure to get the pizza for lunch from Italian restaurant. Great service when you tip. Rooms are clean, beach is amazing can’t go wrong with this resort.great for the kids. Monique Kwiran was a pleasure to book with made it very easy. We as a larger group.

NOT enough things to do and every where you go on the site you are being harassed. FOOD tasteless ,tables not cleaned, servers not polite , never asked if you need anything like a fork or glass ALWAYS had to ask and ask and ask and most of the time when asked to bring something they never did LOL. ALWAYS sat at a dirty table that you had to go find someone to clean it . Shows at night boring . The bars the drinks were deluded a lot . Spoke to a lot of visitors and all said the same thing. would we come back LOL

Buffet dining room staff were not the friendliest . It took forever to get a glass of wine (over 20 minutes . The dining room often ran out of cutlery and food was cold especially at breakfast Rooms were ok Pool temperature was perfect Only tried one a la carte meal…we were not impressed at all

Having been to many Royalton resorts,we were disappointed with the Bavaro. The beach was fantastic. The staff were great. The food was not good at the restaurants. The main buffet was not open for lunch. The management of this Royalton did nothing to enhance our stay. Could not even find a hair dryer after 4 days of requesting. The manager at the Prime Travelers Club was someone who the words I want to use would be inappropriate. We will never return to this particular Royalton.

The resort its self is very nice, and the rooms are beautiful. The pools and lazy river were loads of fun. The beach was sup par, tons of kelp and buoys and ropes sectioning off areas so absolutely no classic scenic ocean view. The customer service is what really put us down. We called numerous times for a trolly as we were 20 mins from the lobby and we suggested the service, and it would just not show up despite claiming they would. Buffets were over staffed and under serviced. We often made due with a missing fork, napkins, and cups, having to share because staff was not attentive. Our room kept being stocked for 3 people even though we were 4, we brought it up several times with no success, never received a shampoo/cond/soap restock, we had 1 tiny supply for a whole week for 4 of us even after asking. Spanish speaker so no language barrier excuse. Bars were excellent and friendly. Casino is really small and empty. You have to pay for the surfing which was deceiving. Nightly entertainment was a gamble, there was a schedule but whether it would happen was a guess. Tons of us guests would gather round the stage area and wait into night and eventually disperse without any entertainment most nights.

Hotel very clean, food was good. Service was great. Nighttime entertainment could be better. This is the 2nd time being there and would go again. Close to the airport. Everyone is very friendly. Lazy river is amazing for a relaxing day. Resort is perfect for families

Attended this resort at the end of April/beginning of May. Here are my thoughts. Check in was extremely quick (even though we were not Diamond Club). We arrived around 3pm. A bellboy took us to our rooms however our wrist bands did not work and we had to return to the front desk to have them corrected. Not a big deal as we hit the front desk after our first buffet dinner. There were some Americans who had arrived around the same time as us and were very upset with how long their check in was taking and were very vocal regarding their complaints about not having immediate access to their room when they arrived. We did not have this experience. Our room was gorgeous, large and exactly as depicted in the resort photos. We had a swim out room and wow was that a great upgrade. The pool in our building was cleaned regularly and fresh towels were let for us daily. We saw no bugs whatsoever in our room and it was cleaned by the maid very well. My only complaint would be the towels and bedding linen are quite worn and should be replaced. Food was stellar;buffet fantastic, Rio, Hunter, Oceanside and the Japanese all fantastic. Our party of 4 arrived at 6 for dinner and always obtained a table without a wait. No need for reservations. Drinks were also spot on and even tried some new ones. We tried room service twice and found the food arrived very cold but it was still a great perk. We had dinner at the Sportsbar one evening and found the found cold and not great but not a deal breaker for us. Scoops - coffee shop and dessert place was excellent. Highly recommend the coffee there compared to the buffet. Treats were delicious too! Pools were beautiful and staffed with lifeguards. TONS and i'm not at all exaggerating when i say tons of chairs and umbrellas/shade were available. No issues in getting fresh towels either. The beach was drop dead gorgeous. I was bitten by some bug and had quite the allergic reaction even while using bug spray, an anti-histamine and hydrocortisone cream. So if you are delicious like me prepare in advance. The lazy river or as we called it, the combat zone was super fun. The only drawback is the entertainment. It is completely lacking here. We have travelled fair amount and this was by far the worst resort for entertainment. This is somewhere the resort needs to improve upon. All in all a great time and I would recommend to a friend.

The resort in its entirety was decent. The food was fantastic definitely no issues with that. The servers were always more than happy to help. The buildings/pools desperately needs attention. There are tiles missing, capping falling off the bars and steps. Our room was in need of repairs, the drawers wouldn’t close, the sliding door wouldn’t close so our air conditioning wouldn’t work. We asked multiple times to have someone come look at it and that’s exactly what he did. Looked at it and said he couldn’t fix it. Overall the beaches and food were amazing. Resort was clean and so that’s what we were happy with!

This resort was amazing , food was really good . Loved the Japenese and Hunter Steak house the most . My room was always cleaned everyday which is greatly appreciated . It was awesome never looking for a towel always available . Coffee house well my 4 cappucino day habit lol was great . Loved my swim up room . Entertainment was good but loved the open concept area for nightly entertainment . Always something to do . I want to bring my great nephew back who is only 3 he would have a ball . The only two things was check in was terrible ( 2 hour wait ) and people hoarding all the tubes for the lazy river . I saw many of them in the kids area stacked with towels on them to use when they were ready . Otherwise i loved my time !!!!

This is our second time at this resort in as many years and again, we we're not dissapointed. From the the rooms to the restaurants/food and staff, all were enjoyable. Will likely go back next year!

Travelled to this resort with my wife and daughter. First impression wasn’t a good one. Upon checking in the staff informed me that our room wasn’t ready…after a long travel day, being told to wait in the lobby that’s the last thing I wanted to hear. Basically had to remain seated in front of guests services to ensure they didn’t overlook me and secure my room. Finally after getting our room discovered the weird layout of the room we selected..bath tub in the middle of the room…no privacy for charging..would be fine if it meant for a couple but with my daughter in tow, created some awkwardness. Overall resort was good, grounds well kept, services and staff helpful and friendly and the food was decent. Only a la cart we didn’t like was the Italian restaurant which was bland. We enjoyed Hunters Steak house, food was excellent and service was good. Found that we could enjoy the buffet and the wide variety offered..only complaint was during busier times services took a dip..no plates no cups..have to look after yourself essentially or wait for till you can finally track down staff to help. Lastly the nightly entertainment was beyond disappointing…only good night was the Beatles and Michael Jackson performance. Overall would give this resort a 4 star rating, the high price we paid didn’t reflect the type of experience I expected.

Overall we enjoyed our stay, The food was great, drinks were good. The only issue I had was with cleanness of rooms which was ok but not great. My other complaint is the check in process. We got there tired and thirsty and we didn’t even get a water, also nobody showed us around. Over all I would recommend the resort 8/10

Overall our stay was very good. Got tricked into doing a Prime vacation timeshare presentation by our concierge. It lasted about 2.5 hours and after the asked us for 100000USD we had to shut it down. Left a lululemon hooded jacket hanging in the closet in my room. Called and emailed the names I was given eight times and no response. Guessing this is lost to the staff. Should not be hard to check and respond.

The Resort was very nice and clean. Food was fair. Service was great. A few things were not good. First : I paid extra for an Ocean View Room. There was no view of the ocean from my room. The ocean was to the right and there was a cement wall that extended 3 feet from my balcony blocking the view. I went to the front desk to complain and change rooms but there were none available. They told me to return the next day after 5pm. I returned the next day and after waiting 45 minutes, still there were none available. I was told to come back again tomorrow. I went back the next day and again waited 30 minutes only to be told the same thing. After that I just gave up :( The entertainment on the resort was ok but not great.

Clean rooms and grounds. Friendly staff. Food is very good. Only 20 minutes or so from the airport. Great resort for families of all ages. We have previously stayed at this resort and definitely would go back again.

We travelled here in January 2024 with our 8 month old son, 6 yr old daughter and MIL. Overall impression is we would stay here again. Lets start with the good: PREMISES - clean and well maintained grounds. Pools were regularly cleaned of floating debris though opening hours were a little funny. Sign by the splash pad stated open at 9am but water features were inoperable until 10ish most days. ROOM - spacious and comfortable for our family of 4, though we were not able to get adjoining rooms for MIL, we were in the same building on a different floor. Bonus points for set up on arrival - double queen room was also equipped with a crib for our infant and pull out couch was made into a bed for our daughter. Did not use the crib, but thoughtful none the less. POOLS - good varierty and layout. Splash pad kept both kids entertained - our son had fun standing up in his floatie and our daughter loved the slides and water features. Its also equipped with an awning to keep part of the pool shady. Childrens pool between infinity pool and diamond club pool was a great place to escape the hot afternoon sun, as it is fully covered by an awning. The lazy river was a hit for the whole family - the 2 slides were well loved and a nice surprise is that it's only 1m deep, with some sunny and some shady portions. STAFF - majority of the staff were warm and friendly, with a few at the buffet, bars and housekeeping going above and beyond to make our stay comfortable and memorable. BEACH - having taken a walk 2km in each direction, it looks like this resort has one of the widest portions of beach. We found that, like many other reviewers wrote, you had to put a towel down in the morning if you wanted a lounger. The water was clear and beautiful, made for great photos in the late afternoon. Its was pleasant to walk into, but unfortunately too wavy for paddle boarding/ kayaking. We brought a life jacket for our daughter and she had a blast. BUFFET - as far as buffets go, good presentation and variety at breakfast and dinner - only place we could dine with small children in a timely manner IMO - see restaurant reviews. Now, for the could use improvement: RESTAURANTS - not an option at dinner time (during our stay, at least) unless you were diamond club OR wanted to be seated at 730pm. One evening after standing in line for 30 minutes before open, we were able to secure a table at Grazie for 730pm. Food was not worth the wait - average at best and service was terrible from start to finish. After this experience we spent the rest of our dinners at the buffet, but saw a massive line up for tables on a daily basis. CHECK IN/ CHECK OUT - service was slow, and staff was uninformative. Too much of a language barrier to be able to get answers to questions about amenities. This could really use improvement. AIRPORT TRANSFER - though not a reflection of the hotel, worth a mention as it is part of the package. The staff at the nexus desk were completely disinterested in providing us with info about pick up times, providing vague and incorrect information to the point where we missed our transfer and took a taxi to the airport out of pocket. Overall these were annoying, but not significant, inconveniences. The resort was largely as advertised, and all staff were pleasant - some going above and beyond. Based on this experience i would return to a Royalton resort.

Just had a 1 week stay here in Diamond Club. The property itself is stunning and immaculate. Our Butler Prax was brand new however we had a great experience with him and thought he did very well. The staff and service is outstanding , the food was very good. There is room for everyone to spread out and not feel crowded around the pools. The beach is beautiful however if we were not Diamond Club I may have felt the seating was crowded, although there are tons of palapas in non DC for shade, which is great. Constant waves were great for body surfing. There are a few areas in which I feel the resort can easily do better; they MUST update some aspects of the rooms such as their pullouts which are old and stained and terribly uncomfortable from our experience, however they did bring us a roll away bed instead, which was better though even those can use replacement to firmer beds. Also I felt that the nightly entertainment was just so so, the circus and white nights were fun but otherwise we found it to be pretty boring, and things like silent disco could be GREATLY improved if they did that outdoors after their show so people actually know about it and participate more. It was in their Score Bar, fully lit and just was not as much fun and very little participation and ambiance in my opinion. And lastly they can greatly improve the teen club equipment, such as putting in more functional pool tables, a few ping pong tables would be great and a FREE air hockey machine. There was also only 1 functional pool table in Score. Our overall experience was great however for the above reasons I can only rate it a solid 4 star considering the 5 star high price.

Excellent hotel. Extremely clean and the staff is so kind and friendly. Our room was in the building at the beach so a fair bit of walking to the buffet restaurant but needed the walk with all the eating lol! There is also a smaller buffet restaurant at the beach open at lunch hour which is perfect. Lazy river is a must must must!!! Has a bar as u float by too which is only accessible if ur in the lazy river. Have no complaints at all about anything. Great rooms. Comfy beds. Large showers and lots of hot water. We did bring Imodium as we were nervous reading some reviews and of course u can’t drink their water. We did have to take some Imodium but nothing serious just more precaution. Would absolutely go back. Trip Central is always our go to. Top notch and the site is so user friendly. Staff is always available to answer ur concerns. Wouldn’t travel without using them first!!!

This was a beautiful resort with something for everyone! Plenty of bars and restaurants, pools, lazy river, gym etc. I loved that reservations were not needed for restaurants (except tepanyaki) and the food was great. Steakhouse and Italian were my favourites. Staff were super friendly. Room was clean and modern. Would definitely go back.

My husband and I just went to Royalton Bavaro for my 49th bday. We were in Block 15, in a swim up room. It was amazing to have a swim up room. The resort was clean, food was tasty and plentiful. Lots of options and lots of places to eat. The bartenders were busy at the beach bar but made sure everyone was served. For my birthday the staff decorated a private space at the steak restaurant where i chose to eat my dinner. They even put up balloons! The steak matched the Keg! It was cooked just how I wanted. We enjoyed the lazy River for a float around and a drink. Barely used the pool as we were at the gorgeous beach all day. We absolutely will come back to this resort!

Hotel very well kept! Exceeded expectations overall! Clean and still looks new. We experienced exceptional personnel, from bus boy, front desk, bar tenders, hosts at restaurants, servers to housecleaning (Felipe was amazing at his job - he dealt with minor issues as soon as we brought it up to him). As far as I am concerned, this resort deserves 5 stars across the board - personnel, room, beach, food, accessibility, lazy river, pools, activities, value, etc.

The hotel was beautiful and the grounds lovely. The staff were very courteous and helpful. When concerns were raised by our fellow travellers they were quickly addressed. by the staff. My grandsons loved the Flow Rider. The staff at this place were extremely helpful to them and gave them great guidance. It was the hit of their stay at the Royalton.

My family had a lot of demands for our vacation and Shae Dureault recommended this resort and it did not disappoint. Amazing food, pools, activities, gym, entertainment and the lazy river was icing on the top.

I would go to this resort on and on! No complaints overall! My only suggestion: more place to hang clothes in the balcony, barely any space Also very humid rooms , if we did turn off the AC the floors would be very wet.

Travelled with my 16-year-old son for 7 days from Toronto. Swim up room-not Privilege club. Paid $1400 each AI. No excursions. Flight: Sunwing failed us again, 2-hour delay from YYZ, and again a 45 min delay coming back. Transfer was fine, although YYZ baggage claim can suck it from top to bottom. Resort grounds: Well-manicured and clean, very poor maintenance repairs, nothing was done properly, or colour matched, just slopped plaster over something and let it dry. Swim up was awesome, although not very private, great refresher when the pool is too hot or full. The floor in the buffet is like greased lightning, I almost fell on my ass like 20 times. I learned to slide around gracefully by day 3. The entire resort is quite dangerous when wet. No traction on any of the pathways, or tile. They do have strips on some of the stairs to help in places. Food: We both got sick from something, I know it happens, so I am not going to fault the resort for that, as you never know what got you(ice cubes, uncooked meat, unclean bathroom conditions) Buffet was basic, grab the fresh Swiss chalet type rotisserie chicken when you can, and the waffle fries if you can find them. Pizza was just flat bread with a couple chunks of whatever was going bad in the kitchen. Bread and butter were my mainstay, kinda like a fancy prison. Ala Cartes, Brazilian was great, grilled pineapple and the various skewers, even the way they feed you was a great experience. Steakhouse was good, massive steak(rib eye) that an average person would never be able to eat. and no vegetables in sight. Oceanside was good, basket of coconut shrimp was massive and probably the best thing I ate all week. Japanese was the worst show I have ever had out of like 10 different resorts. No flair, and average rice and meat served. My son struggled with the air quality, but Gen Z has no coping skills for anything these days. All desserts were great. Ice cream, cheese cake very good. Room service food was limited to like 5 options, just a sandwich with fries that were usually cold. took about 30-45 mins each time. Strawberry daquiris were good no matter where I went, sorry i don't drink anything other than water and DQ's. Breakfast omelets and bacon are the only true constant, as well as desserts. Beach: unfortunately, I am not a beach person(Canadian Vampire), it looked nice, and had some heavy waves, but I did not see many people in there on any given day. Room: clean and standard, beds were firm but comfy enough. not as good as Royalton Cancun by far. Toilets were barely cleaned. 2 men with gastro issues, we put it to the test. had to flush 2-3 times each time to finish the job, and without a fan, the maid was not very happy to be in there at any time(toilet has its own small closet for whatever reason) and the bathtub in the middle of the room served no purpose. No one would use it, and it's in everyone's way. we stored dirty/wet clothes in it. Phone did not work for 3 days, A/C cut off for a full day due to a loose door handle. Staff: honestly, i hate reviews that say Miguel was the best!! or whatever, no one cares. The staff here were very rude and confrontational when there was more than 2 men working together. They never gave the right of way when walking, I was pushed onto the grass many times, and I am 5'10 and 300 lbs. I would not waste money on this resort. Nowhere near 5-star standards even though it was low season. I should point out that there was a tragic accident involving 2 buses the 2nd day we got there and I think it was 9 people died that were workers from Royalton(unsure if they were from us or Splash) I didn't ask.

Overall a great experience but of course there are some pros and cons Pros: 1) Family friendly, everything from where the family rooms are located , elevators everywhere, a path that's shaded to get your little one out of direct sun, a kiddie pool, lazy river and splash pad, kids menu, high chairs , elevators, mini club and activities 2)the property is just beautiful, tastefully decorated and they even have that spa smell 3) Some staff really go above and beyond, Rubin and Wendy at the beach Bar, Carlos at the lobby bar, Jose at front desk/lost and found was a life saver ! Johanna at the splash pad was like a big sister to our son, Photography crew, animation crew, can't say enough good things about all of them. Cons 1) Definitely not a party resort, so if you want that vibe you'd have to go out or stay elsewhere 2) The beach is not really good for swimming, lots of seaweed and despite their best efforts to clean it out some days the water was almost black in colour from all the seaweed and rocks coming up to shore so not great for a beach lover unless you go out on excursions 3) The food and service is inconsistent. You're not likely to get a drink the same way from two different bartender so follow the person who makes it the way you like it. Some days the same dishes at the buffet were overly salty or overcooked. It all depends on who you land on. And some staff were border line rude.Twice within the week I had to call to ask them to clean our room...etc. 4) it's first come first serve for à la carte restaurant. It's nice that you can just walk in but with a baby we didn't have the luxury of time to be on a waitlist . The only one you can reserve is tappiniyaki and we did enjoy that one Other relevant information 1) the air Canada experience and the transfer to and from the hotel were a nightmare . Sunwing seemed to be the better option in comparison 2) I couldn't get an answer in time on whether I can get a crib in the room or not so I had to pack mine, I had emailed the hotel and our rep here a few days before we left but didn't hear back

The grounds are great, the facilities excellent especially the lazy river, the room was clean but the beach was covered with sea weeds which was not great. The service in the dinning room was very poor most of the time. Michael was the only person that provided excellent service but we did not get him at all times. At times it was wait time to get into the dining room and conclude the dining room was not large enough to accommodate the amount of people. Overall the facility was great.

In this review I need to mention, this is our 4th trip in Punta Cana to different resorts. We are not picky and adjusting to any situation. This is a beautiful hotel that was kept clean all the time. The beach was (lucky for us) clean from seaweed and so is the water. The travelers in the hotels beside Royalton were having trouble getting to the water because of the amount of seeweeds in and out. Room: The locations are away from all the night entertainment. which is good for families with kids. Big enough for a couple with 1-2 small kids, but the bath tab at the entrance is more suitable for a young couple. I kept all our stuff away so the room could be clean easy, but the service was only to change the towels and fix the beds. Food: We are not a restaurants people. The buffet in the morning is like all other resorts as well is dinner that we have been in the Dominica. Entertainment: We liked it very much for a change from other resorts we have been.

Very clean, professional and friendly staff and amazing food. We had a fabulous vacation and any time we asked staff for anything they were always quick to respond and wanted to make sure we were always having a great experience.

TL; DR: big resort with lots of people and good buffet/okay sit-down restaurants, but with small, crowded beach and boring kids’ club. When we checked in, I was waiting for someone to try to upsell us to Diamond Club, but when I inquired, I was told it was sold out. No matter - I don’t really know what I would have done with it. Yes, Diamond Club has a private beach and pool. There is a butler that gets you dinner reservations and sets stuff up for you. Is this worth $155 usd per day for a family of 4? I guess it depends on how busy the resort is when you go and how much extra cash you have. We’re early birds with two kids, so have been hitting meal time on the early end. The buffet has been pretty great overall (Dominican night was especially great!) but depends on your expectations. Is this going to be the finest meals I’ve ever had? No. But it’s pretty good, and there are lots of choices for everyone. My husband stood in line at 545 to get into the Italian restaurant. We got in no problem on the patio as soon as they opened. Was it amazing? No. But it was fine. The teppanyaki was fine, too. The Brazilian restaurant was not at all crowded at lunch, and was really good. The beach - I love the beach generally. And I understand that a lot of the east coast Mexico is full of seaweed and the beaches are not great these past few years, so that’s why I ended up in the Dominican on Bavaro beach, known to be an amazing beach. Is it amazing? Well, again, depends on your beach experience and expectations. Royalton Bavaro has a beachfront of about 150 metres, with over 700 rooms. Some of that beachfront is dedicated to Diamond Club members exclusively. All this to say - The water is clear and beautiful, but it’s pretty crowded in there. If you get a beach chair, you will be up close and personal to the folks next to you. The rooms - we got a 1 bedroom presidential suite, and I would not have done it any other way. There aren’t that many of these types of rooms available, so I would absolutely recommend getting these if you, like me, don’t want to share a bedroom with your kids. It’s twice the size of the regular “family suites” that they offer here (which is really just a regular room with a lattice sliding door between the bed and the sofa - not exactly private) and was just a few hundred dollars more. It has a room with a bar, eating area, sitting area (with pull out) and bathroom, and then another bedroom bar area with a giant bathroom/dressing room. A few times, there was either no hot or cold water. Communication about the issue wasn’t totally great. We had no problem getting mini bar top ups, room service or other things brought to the room. Tipping gets you great service. We were averaging about $30 in tips per day. I had excellent service from Stephanie Esteban at the pool. She was so sweet to my daughter. She made us feel really welcomed. The waiters working the courtyard at the main buffet were also excellent.

the hotel is large so if you don't like walking than I wouldn't recommend it to you. The grounds were always clean, the staff were super nice, the food was good and the beach was always clean of any seedweed. I stayed in the junior deluxe room and it was amazing. The shows were good also. My only complaint is that there was suppose to be no reservations for the steak house Hunters but you have to line up. We were there approx. 40 mins before it open and was 5th in line so we thought for sure we would get in on the first sitting, than a bunch of people came in and said they have reservations and they were all let in and we couldn''t get in, I heard if you pay the run up front you will for sure to get in....I don't like that but I know it goes on. The Italian restaurant was my favorite, and the buffet was my 2nd as they had a different theme dinner everyday plus your basics, pastas, etc. the food truck had great sandwichs we had lunch there everyday as it was a different sandwich each day, they serve hamburgers, hotdogs and chickenburgers everyday also in case you dont like a sandwich, plus they had great fries. They have plenty for little kids to do, they had there own pool, play area plus there was a lazy river which everyone could use. Overall I would give this resort an 8 out of 10 and planning to go back to it next year.

The hotel is big but well laid out. We booked a swim out room which was a wonderful experience. The food was excellent and the staff amazing. All spaces, both ours and public areas, was clean. We really enjoyed the Rio restaurant which we went to for a special occasion that we had travelled to celebrate. And the rock band that played were fantastic. We did have a couple of issues. The resort advertises that they have a no reservation system, which is true; however, what it means is that you can only put your name on a waitlist after they open and you could wait for hours before you can get a table. We would have preferred to book a time a day or two before so that we could better plan our day and not end up sitting around waiting to eat. They have smart TVs in the room. Booking a table through that would have been much better. Our second issue was not with the resort but with Air Canada. We went to our assigned meeting with Caroline, the AC rep, and we were the only two people at that meeting. She advised us to be checked out and at the front of the resort by 10:55. We were there in plenty of time (and I was able to prove it because when you check out they write the exact time on your departure ticket), but the transport left without us. We waited for almost an hour before being directed by the resort staff to speak again to the AC rep. When I did so she denied that she had told us 10:55 and also said the transport left at 11:15. She said that the bus would wait no more than 15 minutes but Caroline never mentioned that to us either. She got very annoyed at me and said we would have to catch a taxi at our expense. We did do that, and although rushed we were able to make our flight on time. Caroline’s attitude was appalling and she also made claims that were untrue with respect to what she told us. The resort staff called a taxi for us straight away and were very helpful but we were left soured by Air Canada.

Beautiful grounds. Clean rooms and food was amazing. Ate fish and salads all week with no concern for getting sick. Our butler Angel was great at taking care of all our needs. Highly recommend diamond club for the extra perks of a butler, access to flow rider and the water park at Royalton splash.

Our room was lovely we had the swim up. The restaurants were great as well and the whole place was super The service and entertainment was great and the booking with our agent was simple and very helpful overall it was a really great experience

The Royalton Bavaro is a gorgeous resort, beautiful rooms, good food and lots of great entertainment. However, we booked in Oct./22 and requested side by side adjoining rooms and a crib. We were travelling with family with 2 small grandchildren.We were told days before we arrived on Jan. 27/23 that the only way to guarantee this was to pay $100 US extra per room. When we arrived not only we didn't get adjoining rooms, we were on different floors. We finally paid more $350 US to move on the first floor to be side by side with a swim out pool. Nothing else was available, apparently. As amazing as this resort is, be aware you have to pay for adjoining rooms. Also, hot tubs are not hot, not even warm.

Overall thoroughly enjoyed our time at the Royalton, great food, service and amenities...I would however, suggest more attention to the small maintenance items in the rooms. _______________________________________________________________________________________________________________________________________________________

What a great place for families. The lazy river and pools were amazing. Nightly entertainment was top notch. Great food and drink variety and quality. The staff were friendly - especially Angela at the buffet reception - and the grounds were well maintained. If you have a family, especially with little kids, this is a perfect getaway.

We stayed at a swim up room which was a fair size room and clean, I would suggest to stay facing main area for sun. Serive and staff where very friendly and helpful , can't say enough for our buttler Kelvin he was amazing.. already planing a trip back here very soon.

The Royalton Bavaro met all expectations and more. The hotel is quite new, very clean, and the staff are all very friendly. Food was really good, although wait times in the restaurants can be long if the resort is busy. Shows were great, tons of stuff to do - beach is amazing. Great for all ages.

Beautiful hotel. The property is long and narrow so lots of walking to pools, restaurants and beach. Check in was fast and easy. Room was nice with a jacuzzi tub in the center and a swim-out off the deck. Be aware that there is no privacy in the room; a lattice board between beds and shower area. Bedding could use some updating. Beach is lovely although we did have a lot of seaweed for two days. Lots of lounge chairs but they are very close together. No issues with getting shaded areas. Food was ok, breakfast and lunch better than evening meals. Lots of bars and places to relax. Resort seems to shut down early for the evenings. The spa is beautiful and excellent personalized service. Overall, a nice resort for families and friends.

Overall the hotel was great. Loved the layout, lazy river, pools, restaurants etc. What thr hotel can improve on is the cleanliness in the pools, as 2 family members got ear infections and another a UTI from the pools. Also, i find that the rooms are only satisfactory cleaned and the cleaning staff need to be more attentive to that. The drinks were satisfactory, a lot of premixed drinks that weren't fresh, food was great overall abundance of selection at the buffets, only got to eat at the Italian restaurant during the stay which was pretty good. The beach was very choppy and a lot of seaweed but if you walk a little bit you can find areas to swim, not ideal for small children. Overall the resort was great!!!

Yes, this resort is 5 stars, very clean, well organized, well maintained. Room is beautiful, well designed and quite comfortable and stand alone jacuzzi Restaurants are clean and lots of selection and different cuisines

My husband and myself spent 1 week at The Royalton Bavaro, We had a great and relaxing time. We decided that we would go all out and we upgraded to Diamond Club. Check In was quick and easy! We sat at a table and had a drink while the receptionist did all the work. We were introduced to our butler Max, who was very friendly and attentive to all our questions and needs. He took us to our room where he got us settled in. Then he gave us his number and said anything we needed just to call. The room was great and spacious we had an oceanview room and it was very nice. The room was cleaned daily and always had a stocked fridge. Evening times the maid would come in and turn down our bed. Great service she was also very friendly! The Pools were also good there were plenty of chairs and at all the pools. I think they needed more entertainment around the pools like some music, but there wasn't really any. We also had fun at the lazy river. Except I would have preferred to have a single tube to float on the 2 person ones are too big to move around easily. Dining was good at the a la carts, but we only went to The Steakhouse and Grazie the italian restaurant. We found a place called Scores also that had really great food. We wish we found it earlier. As a Diamond Club member you are served premium drinks. But I never really noticed if that's what I was getting. The Entertainment was not that great! I thought it was going to be much better but what we did see wasn't really that good. Our second last day there Hurrican Fiona came through and wreaked havoc on the hotel , knocking trees down and a lot of water everywhere. But we didn't mind because we were near the end of our week. We also ended up staying an extra day because there were no flights going out. So even tho it was raining, we still enjoyed our stay. I do have one thing to comment on about our Sunwing Representative. He was not very friendly or helpful especially when we were trying to get information about transportation to the airport after the hurricane, instead of notifying people on line or through an alert they just left a paper on a table with new flight times. No time that a bus would take us to the airport until the morning of the flight. Very unproffesional! He was more interested in making his commission for excursions than helping the guests who were confused about the transportation to the airport. All in all it was a good vacation. But I think I like smaller resorts better, there was a lot of walking to get from our room to the lobby where most of the restaurants were. I'm glad there were shuttle services and we didn't have to wait too long for them. I do have suggestions for Royalton Bavaro. They need benches in the areas where you wait for the shuttle, I notice some elderly people waiting and I myself have bad knees and that would have been a plus. So maybe in the future they can do that! Lastly the ocean was a red flag the whole week we were there, Its not anybodies fault except mother natures but the waves were slamming into the beach so hard that we could only step in before being thrown down from the waves. We would have loved to be able to snorkel but never got the chance. The beach had a lot of seaweed because of the hurricane that was coming. Still the beach was beautiful.

We went there to celebrate my daughter’s 10th birthday and everything was amazing. We loved everything about the resort. Thank you so much for making lots of unforgettable memories and a woNderful vacation for us. We loved the swim up bars at the pools and also the beautiful lazy river. The surfing was a great experience for my daughter and me, we used the water park at Royalton resort which is very close to Royalton Bavaro and we had so much fun there and we could eat lunch there by our day pass. The entertainment, salsa dance at the beach, white night beach party, foam party, food, and all other things were great! The only thing is that there was a lot of weeds at the beach so I did not really like to go swimming in the ocean. We did not have diamond club and still enjoyed lots of drinks, foods, entertainment and so much more. I did not see any much difference with having it! Go there and enjoy your vacation at paradise!

Grounds are nice and pools are lovely. Beautiful white sandy beach and warm sunshine. Food leaves a lot to be desired. Resort generally clean and comfortable. Not a lot to do other than drink and lie in the sun.

The Royalton Bavaro is a beautiful, modern and clean resort perfect for couples of families. We travelled with a 6 month old and stayed in a junior swim up suite and it was phenomenal. The staff were incredible, the food was delicious with a wide variety of options, and the pools and beach were great (always a seat available). A short drive from the Punta Cana airport as well. We will definitely return!

Very impressed with cleanliness and friendly staff! Rooms were amazing and well cared for. Comfortable beds! Restaurants easy to get into and a great variety of food! Definitely will go back. Highly recommended!

Beautiful resort, grounds and beach. Ideal for families- lots for kids to do. Tiny to teens there are activities and sections specific for all age ranges. Not a great place for singles or couples better suited for families, despite the casino and spa which are not highlighted much and may have been better placed at the adults only resort. Spa is outstanding and exceeded expectations. Was there week of March 26th just as masking and travel restrictions were loosened in Ontario, hard to know if it would have been different prior, however the majority of guests were not masked. Staff were somewhat masked, mostly not to our standards of wear and not consistently. Staff were around cleaning. There were some hand sanitizers throughout the resort, some requiring touch to dispense. Buffets mean everyone touches the serving spoons and helps themselves. There was a clinic on-site for a departure rapid test for $35 USD.

Beautiful resort, the room are spacious and the beds are really comfortable. The hair blow dryer provided in each room is fantastic. The wifi is excellent everywhere on the resort even at the beach. The quality and variety of the food and the drinks is way superior to other resort we have done in the past in DR. We love the beach and the chairs at our disposition. We certainly made great memories at this beautiful resort.

We loved LOVED the resort. The pools and beach were incredible but the most amazing part was the food. Top notch. Will for sure go back to Royalton Bavaro. Thank you for a week in heaven! Tripcentral got many things wrong and I’m paying the consequences- literally. Brutal customer service. From not booking us when we thought we were booked to booking us in a room we didn’t ask for and having to downgrade at the resort. Among other things. Just brutal. Thankfully I chose a good resort to make up for the annoyances.

We had a wonderful time until the very end when we got a stomach bug and which kind of ruined the last couple days. I cannot specifically blame the hotel, but it is likely we either picked it up from the food/workers/or other guests.

Grounds were super clean. Staff was engaging and friendly. Food was excellent - even the buffet (which many other resorts can't claim). Rooms were clean and spacious. Entertainment was good - very good.

Stayed in the diamond club. Our butler, Francisco was amazingly efficient. He booked us at various restsurants for dinner every morning and helped with our every need. The room was well equipped and the service exceptional. The beach is a little weedy but beautiful. Recommend this resort for a grand holiday.

Although this resort was beautiful to look at there were more negatives than there were positives. Upon arrival we were told that pools close at 630pm and that we should upgrade to a swim out suite. The price went from 600- dollars to 430 US dollars. We upgraded however later we learned the pools were open but they weren't monitored by a lifeguard. We would've been okay with this decision regardless however the swimout and every other pool at the hotel were ice cold including the hot tubs. They were not heated. We were then told to rent a cabana buy purchasing an expensive bottle of champagne. We decided why not make our stay better. The cabana came with a server, a private pool and lounge chairs located in the pool area. To our surprise these pools were also ice cold and we were unable to use them and the server was never around. This cost over 250 US dollars. This place seemed like a complete money grab. The food was okay but not enough variety for 7 days. Only one restaurant (Teppanyaki) was by reservation and the others were walk-in however upon walk-in you would then be told to wait up to an hour to eat. Rio, the brazilian was probably the best. The steakhouse was always out of menu choices which makes no sense when you are dining at 7pm. Stay away from the italian restaurant. The buffet has several options, breakfast here was good. Location wise this hotel is approximately 20 minutes from downtown Punta Cana, although there isn't much to see. We did happen to take the 45 minute trek to Juanillo which is a gorgeous area-would rather stay here if I ever do decide to come back to the Dominican Republic. The rooms are very clean and up to date, and the spa was really good with heated pool/ jacuzzi if you choose to spend more money. I would not recommend this hotel, many people we spoke to were disappointed and repeat guests told us it was much better a couple of years ago. For the amount of money we spent and the long flight from YVR it was a very unrelaxing time and a complete waste of money. If you prefer places like Los Cabos- This is not the place for you. The resorts are all located on a long beautiful beach, seaweed included, but that's about it! No culture, just upscale hotels on a beach. No bars/restaurants on the beach- only resorts. If you like to stay situated on resorts with ice cold pools- this is the place for you!

We had stayed at the Hideaway at the Royalton in Mexico a few years back and loved it. So we hoped for the same experience here. It started out pretty good, we opted for a diamond club junior suite with a swim out. Our little guy loved the swim out. Unfortunately on the third day things started to go pretty bad. Me and my wife got extremely bad food poisoning and they were not helpful at all. They almost make you feel like it was your fault they fed you bad food. They made zero effort to try and resolve the issue, they just kept trying to get us to book again and they would offer a discount on an upgrade. Or they offered medical assistance at an extremely high price. If you do choose this resort, please bring medication for food poisoning.. It was honest awful. Service is extremely slow and you have to ask for things multiple times if you ever want them to bring anything. Definitely the worst resort experience I've ever had.

My family and I were a group of 50 people came to Royalton Bavaro resort for 7 days. Almost everything was amazing the staff, services, shows, we really appreciate every and each person who works there from front door staff to the highest level. There are a few things needs to be improved including the cleaning, room services, more inclusive activities, nightly music at floor dance, etc. I want to specially thank Diosmaikel at the Buffet who went out of his way to try to get cream for my coffee big thank you, the host Niuberi, room cleaners Mayra and Brenda. We really hope to c u all in the near future Azi 16313