This was an amazing family resort! From the beautiful well maintained and clean hotel, spacious rooms, to the Most friendliest staff, amazing bars and bartenders, delicious food, best ribeye steak, chefs KISS ?! Lots of pools, for adults, kids and family, fun activities and a gorgeous beachfront! I highly recommend this resort!

I’ve been to many resorts in my time travelling and hands-down. This was one of the best from food to entertainment to just all-around great atmosphere. I recommend this resort to anybody especially with kids lots to do on the resort and I will definitely be back.

The experience was terrific right from the very beginning. Our greeting at the front desk was warm and we were given a map and explanation of the hotelier rooms were not ready since we were early arrival but we had use of the hotel and our bags were secured We loved the choice in pools for whatever your entertainment wishes were The family pool The party pool or the activity pool you had lots of choice The entertainment team kept It Lively The client experience was perfect The cleaning staff kept The place immaculate The bar staff kept Your drink Full and the kitchen staff kept our food choices too Many to pick The beach was beautiful Even though Mother Nature had plans for the sargassum

Hotel,the grounds,washroom and hotel rooms all very clean. Can always find something to eat at the buffet at breakfast, lunch and dinner. Has dinner at all the restaurants. Least favorite would be the Steakhouse. Pool side grill okay. Found all staff very friendly and helpful. The is not a easy walk. Seaweed is a problem, not pleasant for swimming. No place to shop or even vendors on the beach. Only the hotel shop. Transportation to and from the airport was very poor. No bus for us on arrival. Close to 2 hour wait at the Cancun airport.

We recently traveled with Sunwing and had a wonderful vacation overall. The resort itself was beautiful, well maintained, and clearly cared for. The maid service was excellent—rooms were consistently clean, and the lobby and common areas were spotless throughout our stay. The buffet servers and wait staff truly stood out. They were friendly, attentive, and provided great service everywhere—even on the beach. The food offered plenty of variety and was consistently enjoyable, to the point that we didn’t feel the need to book any à la carte restaurants. We also noticed how hard the maintenance team and gardeners worked daily to keep the property looking its best—it did not go unnoticed. Check-in and check-out were quick and efficient, and the airport transfer service was smooth and well organized. The beach was beautiful, even though we experienced red flag conditions most of the week. A special mention to the Nexus reps, who were very helpful and provided great recommendations throughout our stay. That said, one concern worth noting: during our stay, we had an unfortunate interaction with a front desk manager who was extremely rude and displayed what felt like intimidating and unprofessional behaviour. This left us feeling uneasy and somewhat unwelcome, which was disappointing given how positive the rest of our experience was. Overall, we truly enjoyed our vacation and would return, but we hope management addresses guest service consistency at the front desk level.

Beautiful resort. Very clean. Staff was always super nice. The restaurants and buffet were great! Lots of room at the beach any time of day.. pools were a little busy during the second half of our stay, but that was a new wave of US spring breakers arriving. drinks were cold. bar tenders were superb. Rooms were fantastic. Balcony was great. We did find the hallways rather loud during the night once the spring breakers arrived, lots of yelling and banging on doors.. we would stay at this resort again without hesitation.

Everything was very nice we enjoined our self and I recommending to any body because it is a beautiful place and the service is good service and that that food was good to and the staff was very pleasant

The resort was beautifully kept. Rooms were very clean. Food was okay. Would have liked at least one quiet pool. Very convenient location to Cancun airport. Drinks were great. Shows were lame! That’s it ?

Quite a large amount of sea weed at the beach area. Rooms were a little outdated for a 5 star resort. This resort is almost an hour outside of Cancun. We were pleased with the food, service and entertainment options. The app was handy to gather info as needed. Just outside of our room they were working on an electrical panel of some sort and was very loud. We decided to go sit out by the pool where they were also working on the outside of the building, it was so loud we couldn’t hear the music. This continued for 3/7 days of our trip , possibly could have been done on the off season

Riu Dunabar , was a bit farther than I hoped from the airport just due to the other drop offs for the hotels but once we arrived, we were impressed.The Riu lived up to. It’s high expectations regarding cleanliness, food, beach, and proximity and entertainment. Premium spirits and premium wines were not offered. However, their extensive selection of cocktails were more than sufficient. Always plenty to do for all ages, excursions were a touch costly in my opinion. Buffet for breakfast lunch and dinner was extravagant à la carte restaurants were very good however, I would stay away from the streaks in Mexico. A very safe resort and a very good time in general. Service staff could’ve been a bit more friendly compared to other resorts, but I think trip Central for the recommendation.

Excellent stay, Riu family standards please change beds mattress)))hopefully see you again, Food was awesome, Chaniese restorant #1 Perfect stay, Great value I will come back Thanks you

Clean, friendly staff, buffet could use a step up. Espresso machines at the buffet broke down often. It took a long time for staff to replenish hot items that were in demand so it had long line ups. The great thing is the restaurants! No reservations needed way in advance. The beach is clean and great! They have fun pools and games. The kids club was fun! So were the parties “The sports bar” needs to be called “the off hours place to give you food since we don’t do room service” and I mean it has microwaves for you to heat up cold hamburgers and hot dogs. Lots of great things to do and fun entertainment!

If you’re coming to Mexico mainly for pool time and drinks, this place will suit you. But beyond the hotel itself, there’s really nowhere to walk or explore in the evenings. The beach has beautiful white sand and is very long, great for walking. Unfortunately, during our stay it was extremely windy with big waves, which made getting into the water — let alone swimming — quite difficult. There are no umbrellas on the beach, only tall palm trees, which can be an issue if you’re looking for proper shade. The main pool didn’t feel as large as it looks in the photos. It was quite crowded and full of kids most of the time. The room was fine — clean, with a balcony and a distant ocean view overlooking most of the hotel complex. Once the windows were closed, it was quiet enough at night. As for the restaurants, the main buffet was good, with a decent variety of food, fruits, juices, coffee, breads, cookies, and ice cream. There are about 4–5 à la carte restaurants and no reservation is required, which sounds convenient, but in practice it means waiting anywhere from 20 minutes to an hour for a table. The menus were the same throughout the week. What was supposed to be the “gourmet” restaurant ended up being the worst dining experience. Our flight home was very late, so we asked (and offered to pay) for a late checkout. Management showed no flexibility. In the evening we were told to come back in the morning to speak with the manager, who simply told us it wasn’t possible. It felt like the issue was just passed along rather than addressed. Checkout is strictly at 12:00. Overall, this was disappointing. I won’t be returning.

This resort has lots to offer for everyone Very Clean well maintained Great staff Good working elevators Buffet lots to choose from Le Carts never tried Seafood one though Pools very clean but could use more washrooms but Ceceila at washroom by the towels does an amazing job There's a Grill that serves Hamburg Hotdogs Fries Salsa Chips by adult pool very good but watch out for seagulls Front lobby Bar hangout at night time after Shows sometimes Good entertainment lots of Riu parties there fun Good music Katy on the activity team excellent Deny at the lobby Bar Michelle by the adult pool Great waterslides for all ages very clean pools Would recommend this resort

Good resort for our needs everything close pool area near, a la cartes and buffet close by great for elderly people food good ,entertainment good ,sport bar and lobby bar good service excellent cleanliness top notch .sport bar morning server pool bar server Michelle,Alex ,lobby bar Dany she was on speed dial awesome, also entertainment team Katy and others were great.

The resort is kept extremely clean. Service with bars & restaurants very good & fast. No issues with our rooms. They were cleaned every day. Bar in room was stocked every day & we didn't have to ask. Food & entertainment was fantastic. Always something to do. They even decorated my bed on my birthday & left some birthday desserts & a Happy Birthday card. No complaints at all

RIU Dunamar was a very good overall experience. The beach was beautiful and swimmable, and the service throughout the resort was friendly and attentive. The food had good variety and solid options, especially for an all-inclusive — we never felt limited or hungry. Rooms were basic but practical and kept very clean. A couple of days the minibar wasn’t refilled automatically, but when I requested it through the RIU app it was taken care of the same day. I also requested an extra chair for the balcony and it was delivered quickly with no issues. Unfortunately, I did get sick during the stay, which impacted part of the trip, but overall the resort itself met expectations in terms of cleanliness, service, and value. I would still recommend RIU Dunamar, especially for travelers looking for a relaxed beach vacation with reliable service.

Resort was very clean and well maintained by the management.. we really enjoyed riuland activities for kids.. pool and bar service was excellent.. we really enjoyed our stay at RIU dunamar. My family enjoyed the stay in the resort. We would like to consider RIU oroperties for our next vacation..staff was very helpful and friendly..

The rooms are clean and are cleaned everyday. The buffets and restaurants are also clean. The waiters are friendly and often check up to see if you need anything else. The beach is nice and so are the 4 pools.

The hotel is very clean and safe feeling. It was small compared to the Moon Palace, but was great for walking from place to place. Lots of beach loungers and pool loungers available throughput the day. The seaweed is not that bad here. The activities for the teens were managed to allow for them to stay busy

Great hotel food and best customer service we experienced for years…we travelled to many places in down South. Overall 10 plus experience for adults and families. Staff was friendly not in your face asking questions and never waiting for anything from front desk to beach service just amazing.We will return and recommend to others

Starting with an organized shuttle to hotel,getting an upgrade beautiful room,everything was just perfect. We loved the pools,manicured grounds.surely we will go back to enjoyment of the same.the food pleased every taste and plenty of varieties

The Riu NEVER disappoints. The resort was clean, the food was amazing and the staff were phenomenal. Customer service is always 10/10. The only suggestion I would make is regarding the lounge chairs at the pool as many guests will leave their towels to “claim” a chair, however they never actually utilize the chairs, leaving them unoccupied and not allowing other guests to utilize and enjoy the pool space

The hotel is perfect. The grounds are fabulous and very well taken care of. The food was amazing. The hotel was super clean and the staff go out of there way to cater to you. Would definitely go back.

All the resort was kept well, cleaned through out the day! The staff was welcoming and polite! The one thing that needs to change is perhaps adding another little shop with more clothing! All the prices in the existing shop were over priced ! When I ask about any baby things, which I wanted to purchase; I was told "there's the door!" I realize that maybe the person didn't understand what I was asking!

Beach is amazing. Grounds are well kept and staff are always cleaning and friendly Entertainment was very good, something different every night. Food was good . No complaints ! Travelled with a 15,17,18 year old

The hotel grounds were immaculate and cleaned numerous times daily. It was unbelievably clean. The beach is fantastic, no seaweed, very very nice, soft sand. The hotel staff were very friendly. The rooms were very clean and well stocked. The food was also very good and had something for everyone. It's about 25 minutes north of Cancun Airport, so taxi's or Uber's are needed to get to activities inside Cancun city. Its very close to Isla Mujeres for any snorkeling adventures or day trips. Riu Dunamar had nightly entertainment for all ages. There are several pools and the Spa inside the hotel has a hot tub available for adults. 4.5/5 is my rating. Was quite happy with it. We had a party of 13 and everyone left happy.

Great experience. The resort was very clean. The rooms were cleaned everyday. The staff were always available to assist. The resort offered everything one is looking for in a holiday. I would recommend to a family with children. The pools and splash pads entertained everyone.

It was pretty good! The food was pretty good and the pools and beach were great. One of the servers at the buffet, Maria, was AMAZING! She was so happy and kind the whole time. The beds were very small and very uncomfortable though. The bathroom also had an annoying window where everyone could see you shower and the light would shine so bright in the night through it that we couldn't turn it on because it would wake everyone else in the room. They also didn't have blackout curtains so it was pretty bright in the morning (which was ok for us since we rise early but wasn't ok for some of our other family members). The entertainment was also great - I couldn't believe how hard the entertainment crew worked day and night. It was pretty wild to see. I hope they get paid very well.

Hôtel location is great. Not far from the marina if you want to go over to Isla Mujeres, and only 40 mins away from Cancún airport and downtown. RIU also provided lots of entendement at other RIU hotels with free shuttle. That was much appreciated. VERY clean resort. Workers were constantly cleaning and we have no complaints about any cleanliness. The only « negative » to this resort was the lack of true à la carte restaurant options and no ability to book reservations like you may be typically accustomed to at many resorts. All of the restaurants were buffet style with the exception of one. And one restaurant presented itself as a la carte, but the food was just played earlier and then brought to you. If you’re travelling with a large family of mixed ages, the only hassle was that you couldn’t all hang out at either of the swim up bars since kids were not allowed in the pool or in the area. The work around was a travelling bar cart fit service at one of the other two pools without bars.

Food: 4/10 Entertainment : 10/10 Local club: 0/10 Room: 8/10 I won’t come back for sure, the variety of food was poor, dj played only Spanish music, but the entertainment was very good. Service is also exceptional.

Hotel is very clean, restaurants are all good, buffet is plentiful! Rooms are kept up every day, we left the maid a note and got what we asked for. The beach is beautiful, with waiters bringing drinks to your chair. We would definitely return to this resort!

This resort is amazing, lots to do! They do an excellent job with maintenance. We had an amazing time. Nice that they separated the kids Waterpark from adults Waterpark. You don't need to reserve the speciality restaurants but its always full. I would suggest a bar on the beach. You always have to wait for the waiters to come around to order drinks.

The resort was very good. Staff were polite and friendly. They helped arranging surprises for my wife's birthday. The rooms were clean, and food was amazing! They had the typical fun Rio entertainment events.Only far from the city.

We had to walk 500 steps to get to the elevator from our room. The stairs were near but it was hard for my husband to use those. He is 85 years old and has Alzheimer’s. The dining area floor seemed to be slippery in some spots and I know I had to be careful not to walk fast. > Room lights were all very bright, so reading in bed was not fun. Corridors were very poorly lit. I even found the toilets rather far to take my husband who needed to go frequently. The oceanfront view was very nice and the sound of the waves was soothing.

We spent 7 days at Riu Dunamar, and could not say a single bad thing! The resort is beautiful, clean and well kept. Our room was big and spacious. The atmosphere is fun and welcoming. The beach is beautiful, with 5 pools. There was numerous things to do to keep yourself busy. The shows each night were great! Amazing staff, drinks and food. Lots of different meal choices. I would highly recommend to anyone looking for a fun, relaxing vacation.

Overall the hotel was okay , the beach and grounds and rooms were amazing. I found the food at the La carte were not good at all. The buffet was okay, I found it very bland. I am very disappointed with the Sunwing Reps Joshua and Jose. We had an issue with excursion and they made promises and never followed through, we won’t book with Sunwing anymore. I also believe they should have bilingual employees at resort, no one understood what was being said. I would rate this more of a 3 star resort.

You won’t regret staying at this hotel. No problems What made me crazy was how many people didn’t tip the very hard workers at this resort, you would not walk out of a restaurant at home with our tipping. If you can afford to go to this resort you should be tipping.

We loved this hotel. It is newer and very clean. All the staff are very nice. The rooms were beautiful and cold. The food was amazing and the a la carte restaurants were all good. The beach was the softest I have ever seen with lots of shade and sun. The pools were fun and the entertainment games were different each day. The night entertainment was the best I have ever seen ( you have to go just for the RIU party - OMG ). The waterslides were a nice change for something different. Best resort I have been too so far. I will be back.

Just returned, this resort is fabulous. Food was delicious, service excellent, the resort itself is very well taken care of and clean. The beach is beautiful. We did not spend any time at the pools so I can't speak for them. I would definitely go back at the same time, the resort was not busy and was mostly families.

Hello, I’d like to start off by saying that this is not my first time at a Riu, nor my first time in Mexico, nor my first all inclusive vacation. I travel frequently, within Canada , the U.S, Europe and Caribbean. This was by far the worst vacation I have ever taken. I’m only going to list the cons, as these are the basis for my overall complaint: 1. No bar down by the beach (there are servers who come, but it’s a far walk for them & a lot of beach to cover) 2. Our water in our room was not stocked & we had to ask multiple times for someone to re-stock; people should have water each& every day during their stay. 3. Liquor across the resort was Bottom shelf swill that was disgusting . 4. No room service, which is very frustrating if you are not well & can't make it out of your room. 5. 24 hour snack bar is laughable - microwave hamburgers, soggy hot dogs & stale nachos hardly qualify for something worthy of a snack bar. 6. There was poo floating in the water on the beach everyday. I have yet to ever see this anywhere but at the Riu Dunamar. 7. The beds were incredibly small; looked and felt smaller than a double bed, but larger than a twin , but either way, was uncomfortable for my husband and I to share . 8. Thé A/C must be set on an energy savings plan, as the setting could not be changed & the a/c temp was less than satisfactory. 9. The staff do not speak English (the front desk is fairly fluent). Used google translate to communicate most of the time. 10. A buffet server told my husband & I that we could not eat our plates of food we already had in our hands due to closing (there were ppl eating at tables still). She used her cleaning cloth to push the placemat and utensils on the ground, followed by her walking away. INCREDIBLY RUDE behaviour never seen anywhere other than at the Riu Dunamar. 11. My Sons things were stolen from his room, an investigation was done and the cleaner advised she thought they were garbage and threw them out. They wanted to reimburse us for some of it but also have us sign something - no thanks! Tell your staff not to steal, discipline them for it, perhaps screen them properly and not take anyone off the street . Again, I have yet to experience this anywhere except for at the Riu dunamar. 12. My entire family of 8 had stomach & bathroom issues related to the food / drink despite taking dukorol. 13. Thé entertainment is amateur, geared to kids & unworthy of attention. That’s the one thing I look forward to on vacation; I was bummed & underwhelmed. 14. At a family resort, they have adult only pools (swim up bar pools). My daughter who is 14 was the only one of our family members who was not allowed in this pool. We were approached by security and she was asked to get out of the pool. She was incredibly sad and cried over the securitys agressive and uncalled for tone / behaviour. there was a blow out over this between me, my son and the security. I still can’t understand the reason for this policy seeing as the bars all over the resort at ANY time of night were allowing young children to occupy bar stools (entertainment bar, and sports bar). Not to mention other resorts allow kids in the swim up bar pool. Again, something not experienced any where other than at the Riu dunamar. 15. The a la cartes were awful , usually these are the better choices and quality of foods at a resort. That was disappointing. 16. The elevators were small and not air conditioned. 17. The front desk wasn’t informative when we checked in and we had to ask multiple questions throughout the stay. Also blindsided by the tax amount upon check in.. they would only accept pesos and it was more than told by our agent. 18. They had no coffee bar, which was disappointing. 19. There were army men / police officers walking the beach armed. This was scary & prompted me to google the resort … which led me to read about a shooting on the beach at the resort. 20. No umbrellas at the beach. I’m fair skinned and need some relief from the sun. 21. My parents room had a awful smell of musty old water or mould. 22. The pools closed at 7, and not allowed in after this. 23. There was no lighting down at the beach at night, so you couldn’t enjoy a late night dip or walk on the beach. 24. The resort was boring to say the least. Overall, I had the worst time away at an all inclusive here. There are fundamentals that I expect from a self proclaimed 5* resort were not met. I think that resorts like this need to be mindful in brand integrity as I do expect a certain base minimum for a Riu. I encourage management to review the feedback I’ve seen on many reviews similar to mine and make changes. Surely the ratings equate to a 3 star resort - truly disappointing to have spent a total of $11,440 cad to celebrate a 65th birthday with my mom here; waste of my family’s vacation time and money.

We were there last aug 19-26 2023 and it was a memorable experience. The hotel overall was very good the food was great , I can see that they try to do their best to give people a good food everyday diff. Menu as much as they can!the room was clean and tidy, you will not give the benefit of doubt in giving tips to the cleaner, because they do their job very well, love to swim everyday and sit down on the seashore, satisfy how they clean the seashore even though their is a little bit of sea wids but over all it’s all clean, the snack was great , the bar tender was friendly you will not wait long time for your request they do their job well, our kids was satisfy and happy with Riu Land the sliding pool is amazing, and the staff was friendly, the only thing I was looking for was the live show at night hope they will change not always singing dancing it was boring, we are looking for some acrobat show live,

Nice property, nice rooms, great entertainment, but poor quality food for a Riu resort. The A La Carte restaurants are actually just buffets with lower quality food than the main buffet. The hotel staff are polite and friendly.

The hotel was great. I found it to be very well kept, The staff worked day and night and provided great and friendly service. My family and I had and excellent experience. I would definitely recommend!

Sun Wing has no empathy toward their client! No respect what so ever! Delayed over 1 full day departing. No explanation no excuse from Sun Wing staff! Return flight was the same, delayed, unable to get any information from Sun Wing! Only able to get AI answering the phone - runaround!!! Trying to get compensation from them - Mechanical issues so they don't have to pay, is their go to excuse!

Disappointed to say the least. Lodging: We called after making our initial reservation for a family suite they said yes. Get there and no family suite. Someone forgot to write it in. Switching suites was painful and took 2 days. The suite we ended up with was ocean view and beautiful. Good Point! Room Bar had crappy liquor. We had to call to get our room restocked of drinks which was hardly enough for a family of 4. No room service with this hotel. House cleaning was great! Also walking the hallways was kinda creepy reminded me of a hospital or something you see out of a movie on a pysch ward. Food/restaurants: NO RESERVATIONS NEEDED! That was CRAP! The steak house you had to be there at 5 pm before they opened at 6pm in order to have a chance at the very least to getting the last seating at 8pm. Just saying leaving a generous tip helps you get in faster. Your more MEMORABLE. The buffet food was less then spectacular. Other restaurants were meh. Sports bar offered refrigerated burgers/hot dogs and sandwiches to be microwaved. Selection did not change day to day. Always seemed to be running out of sparkling wine. The burger stand I think was the best thing for lunch fresh fries and burgers on the fly. Beach: Beautiful. Serving staff were great. Had police patrol center and a helicopter on Saturday that came by and sat watching for a bit. Went one day as most days too windy to really enjoy the water with kids. Pools and reserving chairs: It says not to but after the 1st 2 days. Enough was enough. Had to get up at 6 am to reserve chairs for our group. Foam party was fun. One pool was quieter then the other. Wheel chair ramp accessible was cool. Pool Swim up bars. I asked a staff member if children were allowed in and they said yes of course. We go take a far corner bench and table with aunt uncle and our 2 small children minding our own business and we start getting the whistle blown at us. No one seemed to know the rules at Dunamar. One person would say one thing the other another. Kids Water Park: Our youngest can't go down by themselves. So i would but them on my lap and slide. I GOT THE WHISTLE BLOWN AT ME. I could agree to no tube slides but then I got it blown again at me for going down an open slide. I could only go down 1 slide out of 7 with my child. Misconception: When booking it says you have access to all Riu resorts. We thought we'd go adventuring to the one next door.....Then it says no access to Riu Dunamar guests.....WTH!! So frusturated. By the 3rd day and 2nd degree sunburn we were ready to go home. My husbands aunt and uncle kept apologizing to us as this was a poor excuse for a riu as they have been to several. Night Entertainment: Couldn't really Comment about this that much other than if you were facing the inside court yard where the entertainment was it echoed into your room like no tomorrow. We were on a corner suite and it really echoed.

We made a last min decision and booked a night before departure but in reality we couldn’t have picked a better choice. Staff are amazing. Hard working and all smiles. Rooms are big and clean . Pools are great and bars are very generous in their dispensing. Beach was nice…plenty of lounges.

the food was superb, the grounds immaculate, swimming pools were very clean they just needed a deeper end. The beach was awesome but unfortunately couldn't spend long there as it was so windy. Unfortunately not much to do other than the beach and pools, suggest something like miniature golf, shuffle board, pickle ball, bicycles with a path around the perimeter of resort. If you wanted to do any day trips they were close to 2 hours away. Would recommend this resort as very family oriented and the staff are very friendly.

Our second time to this hotel first time in February of 2020 and happy to be able to travel again ! Went from Feb 12 to 18th and had a great time . Travelled with our 5 yo and he enjoyed the beech pool and crafts at kids club! Food was great ! Service excellent ! Freddie the bar tender is very attentive and polite ! Will return for sure !

The Grounds were kept really well. The beach suffered from a lot of seaweed. The weather was windy, and as a result the beach had pretty high waves most of our trip (but that's not within the resort's control obviously). The loungers by the beach were always pretty readily accessible which was nice. The room was okay, the pillows were definitely really thin (if you require a good pillow, I recommend brining one with you). The in room bar was stocked every other day. The couches in the room showed signs of wear, and as other guests may have commented, if you are sharing rooms with children involved, you can see a silhouette of everyone showering. The bathroom included a a generic cleaner (shampoo/body wash combo) so I would recommend packing your own shampoo/conditioner especially if you are a little sensitive. The have pretty decent activities through the day (fitness activities, pool parties etc.) and you can walk for kms along the beach and across through other resorts (which was super nice). There's a couple pool tables in the sports bar (2 USD/Game). There are no reservations required for any of the restaurants, but it's almost impossible to get into the steak house, and the Asian restaurant. The food was good, the coffee was not my favorite!

Resort is clean, food is great. Restaurants have wonderful service. Beach is beautiful, I would recommend this resort to other friends Room is completely spacious and serves are good. But I would not recommend Sunwing serves since my confirmed excursion messed up and we missed the excursion due to Sunwing booking system even though next day they recooked for us and we could make it.

The beach was the nicest part of this resort. The entertainment was alright also but nothing special. Beware of the food. The food at this resort is horrible. Being a RIU resort it should have been better but it was really comparable to any resort in Cuba. The hotel is super far from the town. The drive was about 40 minutes. If you want to take a taxi to the main strip it will cost you 60$ us for one way. Do yourself a favour and stay on the hotel strip for an extra $200. We are Riu members and I can say that this hotel is super mediocre.

We travelled October 8-15 which was reportedly during the rainy season in Mexico but we were not inconvenienced by weather at all. The rain lasts for very short bursts and the increased winds were refreshing with a humidex of 36. The resort was busy but at no time did we struggle find a seat by the pool or the beach, there was prompt service at the bars, restaurants and front desk. There was a wide variety of food even for a very picky eater like myself and we ate mostly at the buffet. The only challenge was the restaurants were first come first serve so if you did not show up when they opened it was an extremely long wait. The maître de had some challenges with the reservation list and because we are not pushy we were passed over until it was more than 30 minutes past our projected wait time of 1 hour. Overall a pleasant stay

The hotel is clean. People are friendly and hard working. Pool and beach were great. The bartenders knew all the drinks wd had requested and made them to our liking. The food was very yummy. Loved everything about it. I would definitely recommend this resort.

I think they need to make everything all inclusive, we had to pay for the pool in the snack bar. Was very pricey. Seemed it lacked communication since they mixed up our excursion times twice. Great people great place though

We like the resort but is too far from the airport and the road needed to be fix. The Ocean sunrise was great , just magic, seemed like the sun was coming out of the water, great view. Could n't swim in the ocean due to sea weeds, was too much, very dirty water at the front. The resort had someone cleaning the sea weeds but he left just outside the water, the wave comes take everything back in the ocean. We really enjoyed the sunrise and the morning walk on the sand. Also the elevators kept breaking and took them little bit longer to fix, we were on the third floor, taking the stairs was issue. One more thing I want to mentioned that, our departure was early in the morning 9;45 but we had to leave the resort 4 hrs early , the no restaurant open at that time, so coffee, no breakfast. they need to open the area at around 6;00 instead 7 a.m. or have one counter open for people leaving early etc. just a suggestion.

Grounds are kept clean constantly. The food is mediocre and never changes. My disappointment was in the pool bar. They would literally recycle plastic cups and reuse them for shots and drinks. By recycle I mean they would dump the used cups in a sinks and rinse them quickly with water and reuse them. The alecarte restaurants were terrible food, stick to the buffet. The resort does not have small bills for usd and when you convert, you only get Mexican pesos. It was a real struggle finding change for tips.

The resort was Fully booked and from pool chairs to food services the hotel was not able to handle the amount of people in the resort. We have been to many RIU's and this is not what we were expecting. School breaks in the US and Britain had the resort crowded with families. Set our alarm at 630am to get a beach chair otherwise you were out of luck, as they literally could not find another chair for you! Empty serving dishes everywhere at the buffet for both breakfast and lunch every day for 5 days until the crowds diminished. Waiting 2 hours in line for a la cartes then another 2 hours to be served - terrible. Employees are amazing, they worked hard in every aspect of service but just not enough of them for the amount of people in the resort. Clean, followed COVID precautions, great facility. Just wished we had picked a different week, for the money we spent it was a great disappointment!! Based on our experience the week of 2-9 April, 2022 I would not recommend as you are not getting full services you paid good money for...We are very seasoned travellers, at least twice a year to Mexico, Cuba, Jamaica, Caribbean every year for 20 years........

Great beach, lots of waves (Sargassum can be an issue), great pools, great water park. Staff is really nice and friendly. Food could be better, the a la carte dinner restaurant system is a nightmare, since people have to line up or wait for a long time (with a beeper), because there are no reservations. People cannot ask for special drinks at any of the restaurants; only soft drinks, draft beer or wine. In other resorts, a la carte restaurants not only offer cocktails but also offer premium brands. I was able to visit 3 of the a la carte restaurants and found that the wait was not worth it, specially at the asian restaurant that is also a buffet... Another one seemed to always be closed. I found that at the buffet restaurant the most popular items would run out quite fast and would take time for them to be replaced (eg ketchup, syrup, guacamole). Finally there was no room service which is very useful specially with small children. The rooms are spacious, almost no decoration, the bathrooms are also spacious, but hand only soap, body wash/shampoo and towels are offered, none of the other things that can be found at other hotels is offered at this one (body lotion, mouth wash, sawing kit, conditioner, shower cap etc...). Finally quite a few times they ran out of clean beach towels and people would have to wait to get new ones (even tough the resort limits to 2 changes of towels per day per room).

Hotel very nice and clean Food always fresh staff very friendly beach nice and clean We have very nice weather But still windy yellow and red flag every day i heard it's normal for Cancun all of that 4.5. And 5 no problem 2 things I don't like it's charging us some environmental fees (but when I was talking to others they didn't pay any extra fees) that I need someone to explain it to me Second people who work for sunwing, day before I did confirmation for check out and transport to airport Forgot guy name (I was frustrated) he told us be ready for 11 am. Bus left 10:30 (I know time was shifting) but we was on front lobby at 10. But it was 11 i guess. No problem they order taxi to airport and tools us sorry we will pay for But after all I pay 110 us dollars and guys from sunwing at the airport was very wondering And told me we can do nothing I will try to claim at least taxi. Don't know story about environment fees i been few times in Mexico never pay fees at the hotel

Rooms clean and good service Amazing place and i will recommend this nice hotel resort to my friends and my relativls the wheather was amazing 👏 . And I would like to visit the same resort. Thank you so much

This resort is amazing. Every encounter with the staff was pleasant! (Note that it matters to me, but every employee, without exception, wore their masks 100% of the time. Even the lifeguard sitting alone). The grounds and the buildings are immaculate. Food was great! This is one place that we said we would actually go back to.

Nice grounds, gorgeous, spacious, new rooms. Full bar in room. Staff wore masks ALL THE TIME, guests were very much aware and obedient of the sanitary rules, in most part. Always as few dummies that you can easily avoid. Staff super friendly. Not the best hotel for Scuba Diving. But beach was nice.

Rui Dunmar opened it self up to more of latin amirica than in previous times. I was a mice mix of people. The beach was excellent and cleaned of sea weed (sargasus) daily at around 6-7 am. For those who are "pineapple friendly" there is a long stretch of the beach at the end of main beach. The pool bars are nice, how ever make sure to pick a spot and stick with it as it can get crowded/ full (limit is 20 people max). The water park is amazing I recommend a running start into the white and green slide. The shows are fantastic and there is even a few songs on after. How ever the disco is closed as well as some of the restaurants when i was there. The rooms and enemies are spotless. Expect to spend some cash though as everything is marked up (due to covid and lower than normal attendance). Coco bongo club and synore frog are open so book early.

Very clean resort and overall great food. Staff was great except for some of the front desk employees Pools and beach were excellent. Shoot out to the entertainment staff. Nighttime entertainment was also very good

I am sad to say Riu Dunamar was a big disappointment. The hotel is woefully understaffed and over worked but they aimed to please, here is a quick run through of our family vacation. We are traveling as a family but had our rooms on different wings of the hotel and different floors, this should have been a no brainer as i requested adjoining rooms. The elevator location and the limited number of them is awful, I have back issues and walk with a cane and had specifically asked to be close to an elevator but was over 100 yards away, I guess i should be grateful that i wasn't at the end of the hallway which would of doubled my walk. The hallways to your room are dark and dingy , long wide hallways with only a occasional fire extinguisher for decoration, reminded me of school not a 5 star hotel. The rooms we were given were nothing to write home about, however they were clean and the bed was comfortable, mini bar stocked. This hotel is new (2 years) so everything is in great condition. The buffet is extremely repetitive and after 3 days just down right boring. You do not need a reservation at the 4 restaurants but that doesn't mean your getting in , you will have to line up and hope your one of the lucky ones as they are small and only open 3 hours. None of the restaurants are full service and you will have to go to a mini buffet to get some portion if not all of your meal. They do not restock the buffet or the restaurant buffets in a timely fashion and we experienced that if your not there when it opens you could be out of luck of your favorite dish. There is no coffee bar or room service, premium cocktails are non existent, pool service consists of one guy with a push cart covering 4 pool areas. This hotel would appear to cater to families whose parents neglect and let their children run wild throughout the resort, when we were there the hotel was full, i would say about 1/3 if not more of the guest were children. There is absolutely no quiet or adult areas in this resort except for your room. Our experience was the main buffet was as noisy a school cafeteria, the so called restaurants not much better, very few people dressed for dinner and I believe this sets the tone for the evening. The evening entertainment was varied from boring to ok but after 9:00 your on your own. My entire family had some sort of illness from mild to severe, we did not leave the resort or eat elsewhere which makes me question food quality and hygiene. From my experience here i will have reservations about booking any Riu Hotel in the future, I am a seasoned traveler and have stayed at many 4 star hotels and some 3 1/2 stars in mexico that would put this so call Riu 5 star to shame. So would i return ? No for the following reasons, this hotel is not handicapped friendly, food was 3 star boring, no adult or quiet areas. I have always felt that a 5 star resort should have a wow factor, all you'll find here is a yawn!

We really enjoyed this resort, the food was fantastic, the beaches were nice and the pools were warm. We really enjoyed the individual sun shades that we could open or close as we wanted. We had a room with 2 double beds for the 4 of us but the beds were pushed together which was odd. On the first day our water was never replenished in the fridge, we tried calling the front but they never answer the phone, I had also noticed while seated in the lobby that the phone just rings and rings and the staff do not answer. We went on an excursion to isla mejeures which was a lot of fun! Given the resort is secluded it was not a short trip to get anywhere so we opted not too as we were with a 3 year old and an 8 year old. The kids loved the water park however the fact that they don’t have a bathroom in that area to use was quite a pain as it was quite a distance to the nearest facility. The kids water park does not allow drinks in, we even got in trouble for having soda, this makes it really hard to hang out in for any length of time given how hot it is. The pool bbq was amazing, they should offer some kind of fruit or salad to have with it, the first day with burgers, fries and chicken was ok, but after the 3rd day We were feeling malnourished, We did end up going to the buffet, but a fruit or veg would have been nice with the bbq. The photographers going around the resort were a nice touch, but became very pesky always looking at us to take photos, at the end the we priced out the packages and they are completely insane which is too bad. If they lowered the prices all of the hours that the photographer spent taking photos wouldn’t be such a waste. Our room was on the 4th floor above the restaurants around dinner time we noticed our room smelt like fish which was a little gross. We had the thermostat set to 21 at night, but it seemed much warmer in the room, the system would turn off and on but we would all wake up sweating in the night. On the last day we paid to extend our room until our 6 pm departure, check out being at 12 we wanted to enjoy the last hours at the pool and know our belongings were in the room and we could shower before we left. After we paid and went to the room, we went up to the room and the room key didn’t work so we had to go back down again to get the key programmed.. it was never extended. The resort is excellent for couples who don’t mind kids or people traveling with small kids as it’s easy to contain them, my 8 year old was getting restless on the 3 rd day as the big water slides were a little intimidating for her and the small ones were a little too small.. all and all it was a good resort, but could use a few things.

We spent all of our time down on the beach, because as my Husband likes to say we have pools at home. Bar service and a beautiful beach for walking and getting a tan. The room was very modern and kept clean. All the food and drinks were great. Liked hanging in the sports bar, although no hockey games were on.

This hotel is amazingly clean and the staff very helpful, from the first welcome to addressing any concerns that may arise during your stay. We walked the entire grounds and not once did we notice anything seemingly out of place or untidy. You definitely will not be hungry or thirsty at this resort, from the well stocked fridge in the room to the several bars and restaurants, there is always something available to keep you hydrated or full. Choices at the restaurants are wide, thus you can always find something that will meet your desire.

The resort is fairly new 2017?) and this is reflected in the room décor and layout that we had. The grounds, pool and beach amenities were comparable or better than some other beach resorts that we have stayed at in the past. The staff were friendly and accommodating. The few requests that we had were promptly attended to and followed up for satisfactory resolution. The food was quite good although appearing a little repetitive to us at times.

Very clean, excellent service, beautiful beach. Restaurants were really good, and rooms were amazing. Public bathrooms always clean. Pools were always clean as well during the day people were constantly cleaning them. Beach was clean and very beautiful.

My room was perfect! I loved the view. Bathroom was comfortable and shower felt nice before and after the day. The pools and buffet layout were perfect as well as the beach front! Sports bar was very much what I needed to catch the NBA Toronto Raptors Championship Finals!

RIU Dunamar is an amazing hotel. Had everything. It’s a newer hotel so everything was fresh and up to date. Service staff was wonderful. The entertainment was fantastic. Food incredible! The photography packages were outrageously priced. More than double what we paid for our wedding photos in Jamaica. The braiding skills at the salon were lacking but other than the cost of the photography and the salon everything else was a cut above. I would definitely recommend this resort!

This was our first time in Cancun. The hotel and staff are undeniably the best. Always respectful, quick and generous with their time. Our room was great and spacious. Food was delicious and more than enough for everyone. The only thing I would say about this hotel is there was not one pool left for adults. Even the pool bars had children in them. I am not interested to having other peoples children always around. I found with 4 Pools and water slides they could keep the Bar pools for adults only. Some times I found people who had too much to drink in these pools were not acting appropriately for children. And watching them jump in the pool bar was always scary a there were tables and stools hidden under water.

This new resort, Riu Dunamar, is a GEM... we have to say this resort was the cleanest, well kept resort. You do not have to reserve for the A la Carte restaurants which was very nice...people very friendly...they moved us to a the room next door to our family member with no fuss which we appreciated very much. Buffet was EXCELLENT . Only one thing bothered us and I read a few reviews with the same concern but I guess they do not take this problem seriously. ..they probably will when a kid will get hurt and the way the swim up bar are designed, some kids will get hurt one day... our thoughts on this family oriented resort is that the 2 swim up bars should be ADULT ONLY. they have 5 pools on this resort. 3 pools for family. .2 swim up a for adult. But I guess they do not consider this since it was reported before me and nothing has changed. Other than that...all positive resort.

Me and my girlfriend went on this trip both first time at an all inclusive resort. We Loved the experience. The Food was amazing, we tried out all the restaurants! Staff was very accommodating. Would return

This resort looks great ...the grounds are well kept including the beach and pool area. The public areas are well decorated and clean. The rooms are very disappointing for the fact they're very plain. The linens are cheap both quality and appearance. The beds are lumpy it was more comfortable to sleep on the lawn chair by the pool then the bed....Not joking ... ..However the buffet was great for fresh fish. For the a la carte restaurants I was not impressed that couple of them were partial buffet for appetizers. I particularly believe the point of going to the a la carte is to be served and not to serve yourself. This resort is not that old by any means but needs some improvements. Would not go back.

We loved returning to Riu Dunamar It was nice seeing many of the staff that were still working there: Rene pool bar is always happy to serve great drinks with a smile Max is always strolling around to party pool with his deink cart and he is simply the best! JC was has entertaining as last year We missed Olimpia so much :( Dolphin is such an amazing waiter , he will make sure you have a great evening every night!!! The BEACH was as breathtaking as last year even after the palace was built , you can walk forever and it so beautiful and relaxing. Five pools and a waterpark , what more can you ask for?! Nightclub on site is great! Entertainment is always good 😊 This resort is secluded and not on the strip but thats the best part for us. If you are going on excursion get your food out of bar fridges prepped in to go containers. Property is clean, A/C works and riu's pretty much look the same all around the world. Shopping on site , you can negotiate a bit off. Worse they can say is no. If ever theres a major problem you can talk to management and they are always willing to rectify the situation. If you go , visit isla mujeres by taxi or rental car. Eat some street tacos, go to MiA resort beach and bring a snorkel. Visit the local shops there instead of tourist area stores and help locals. Go early and spend the day its worth it!! See you again next time !!!

Just returned from The Riu Dunamar. Very nice resort but definitely not a 5 star resort. The staff was excellent as were the well kept grounds. The beach is a solid 8 of 10 if you dont mind the sewage smell and endless seaweed, but that's not a fault of the resort. The food was very good but predictable. The 3 restaurants were at best average. The entertainment was just that...entertaining but nothing that would wow you. Now for the not so good. There is no coffee maker or clocks in the very average rooms. I would say a holiday inn express are a step above. There was no bath tub and the shower had a glass panel that faced into the room with no curtain. I do believe this is on purpose, so they are not used resulting in a large water saving. The Dunamar is quite out of the way so expect at least a 3+ hour ride to any excursion. There was to be 24 hour food at the sports bar but when we had to leave at 6am for an excursion there was nothing there but some hotdogs. The fridges were absolutely empty, with nothing else open. The water park is quite nice and is shared with the sister resort next door but be aware its closed on mondays. All in all a good place for families if the price is right

This is a large hotel resort and quite different from other Mexican resorts we have been to. Basically, everything is in one huge 4 story building. The design of the rooms and hallways is stark white which is very minimalist. Adding some colorways would give the public areas some style. Rooms were large and well furnished. In room liquor dispenser was nice. Our room was on the 4th floor, over the disco on the ground floor and some nights the thumping of the base kept us awake. The buffet restaurant was great as was the Asian restaurant. The Italian restaurant and the Kulinarium were not great . The pools are beautiful, all 5 of them. I would have liked to see one pool designated adults only, as all the pools had kids playing. Plenty of loungers on the beach and around pools. Definitely a good family resort.

The Riu Dunamar in Cancun where I recently spent a week was amazing; my beef is with Sunwing; our flight home was supposed to be a direct flight and it was not. We were lied to by several Sunwing reps when we complained, ruined the whole experience for us, never booking with Sunwing again.

We stayed at the Riu Dunamar last week. The resort was incredibly clean, meticulous service, buffet was great , pools great . The only negative would be the weather was a bit of a mix . Leonardo at the Sports bar is awesome!! Fabulous bartender

================================================================================== Very well kept, clean, great services with good foods. Hotel can use more public washrooms facilities. ==================================================================================

Overall, my family and I had a great experience at Riu Dunamar! We had everything that we needed inside the resort, it was nice and clean and the staff were great. We would highly recommend this resort to anyone who is planning on going to Cancun.

Housekeeping needs improvement.Better communications between the housekeeping and front desk.The refrigerator in the room not restocked every second day as per the resorts information.The food not that great.Riu has better service in Jamaica,visited 3 resorts there.There was 6 members of the family

Hotel is very nice all areas were clean and well kept. Standard rooms were large. Beach was great plenty of loungers ( no need for the 6am towel reserve crew) and plenty of shade. There was very little seaweed in the water and on the beach which was kept very clean. Food was good for an all inclusive. Premium drink brands served on request. Caution hotel is in a remote area so expensive to get to any shopping areas.

We had such a nice relaxing time at Riu Dunamar. It had exceeded my expectations on all levels: food, entertainment, service, beach/pool. There was something for everyone in our family and we can honestly say we really enjoyed ourselves. The service was impeccable, even those who did not serve us directly would greet us with a good morning or good evening walking by. We felt that hospitality! The buffet was pretty amazing, and the steakhouse was my personal favourite (such delicious burgers). I loved the kid activities available to the children throughout the day and our daughter enjoyed it so much too. The kids pool and the slide pool for adults, were amazing. The only thing that I would say they could improve on, is the quality of alcohol in the drinks. I know they need to make a profit with being an all-inclusive, but it was the only thing my husband and I did not enjoy. By the end of our stay we just stuck to wine, since we did not enjoy the different mixed drinks we tried. Other than that, I would highly recommend!

Beautiful grounds, lovely layout and plenty of choices. We have travelled to 7 RIU properties and our personal choice of favourite is the RIU Dunamar. Exceptional customer service from every level of staff, cleanliness is their top priority. Yiu will always see a staff member cleaning, scrubbing hallways, LOUNGERS (first ever we have seen this, even pick up the beach ones) bathrooms, restaurants. It was such a pleasure to stay here. Entertainment staff were so good and plenty of fun at the games pool area every day. Beach is beatiful but unfortunately lots of seaweed, even though there was a tractor and grounds crew each and every day, couldn’t be prevented. Our week we were very lucky to have fabulous weather. Would return here in a heartbeat.

Clean and updated rooms. Friendly people. Incredible food. I mean incredible food everywhere. Must visit place. Fishing for barracudas was something. Must go to isle Muheres, just 1 hour on the boat. Thanks

Ground, public area, room, dinning is 9 points from 10. The beach is practically clean. But little shade throughout the day. Often there were waves and swam, in the water, thorny thickets from palm trees.

It's very good hotel the best place to be Number one in Mexico very exciting to go again Best service and worker are the best The best food and nice view nice beach very good room very clean i'll drinks in the room good service very professional bartender

Overall an amazing time, I'd like to thank Chrisanto for making it amazing and our travel agent Marnie, hope you both get a promotion or something. This is a great place if you want to party! (200 characters is unneeded V_V). xoxoxoxoxoxoxooxoxoxoxoxxoxoxooxxoxoxooxoxoxxoxoxoxoxooxxox

Everything at this resort was perfect. The only one bad experience we had was:From aeroport to resort by sunwing van transportation we forget our bag . We noticed later after check in.Reported right way to reprezantantive sun wing. Driver Jose wasnt honest told didnt find anything. Emailed back to sunwing no response.

The hotel, the beach and everything was beautiful Me and my friends had a great time and the water was fantastic 👍😁 We did not try the restaurants man have to be with long pants, but was not big deal because the food was very good I will go again

I usually do not comment about trips as I believe it is the experience and the level of relaxation you can achieve. this hotel was very beautifully designed. the tropical blue that is through out the hotel is appealing. the room were spacious and clean. bathrooms very large. the staff was pleasant and accomidating. the food staff and bar staff, excellent. Food: although there was a large variety, we found that it was very bland. They did have different sauces to add spice to the food if you desired. the desserts were pretty to look at. but the they tasted awful. they literally had no taste. however, one of our 4 was sick and they chef made soup and special rice for her. so that was above and beyond excellent service. Beach. I was told after that the best times to go so you do not encounter the seaweed is before May and after July. there was so much seaweed, but it was maintained by the staff .nothing you can do about mother nature. however there was a crime that occurred a few days before we arrived. we were shocked when we saw the fully garbed policy carrying a huge gun. but aside from that we did not feel unsafe. Pools: the pools were fantastic. there are 5 pools- all great. no complaints. entertainment: they had a variety of shows that satisfied the different type of clients they had. so it was fair. the hotel itself was fantastic.

The food was great at all places, 24 hour food in the sports bar where the computers and pool tables are. You can order tim Hortons style Frappuccino their that are so good in the morning. Also burgers and bbq chicken by the pool fall right off the bone. Sooooooo good! There's 3 pools. One is quiet and relaxed, one has music playing and has a swim up bar and the 3rd one is more party mode. It's where most of the party crowd is. Also swim up bar with a DJ and foam party once a week. The beach is beautiful and can walk forever. The room was perfect, I asked if I could have a good room and the desk was cool and gave me a great view. It also has water slides on the far side of the resort. It is a pretty large resort. I also met really friendly people to hang out with. I recommend this resort to anyone looking to have a fun vacation but also if you just want to relax. You can do both their.

Riu Dunamar was a great place for a relaxing, stress free week to unwind. The resort grounds were absolutely fantastic, the pools were never crowded, the beach was beautiful with plenty of lounge chairs and the staff constantly kept the resort clean. The food was great, the buffets had a lot of variety and the restaurants were quite impressive (both decor and food), however the 24 hour snack bar lacked variety having not much to offer other than burgers and hotdogs that had to be heated in a microwave. The quality of the room was very high and the ocean view was stunning. However, the minibar staff was not helpful since they only delivered water twice during the week forcing us to fill water bottles at the buffet on multiple occasions. Furthermore, the elevators were located quite far from most of the rooms which required a lot of walking to reach a room on the top floor and/or closer to the ocean. Finally, the daily entertainment was good, the main show each night was entertaining while the day time activities were okay. It was fine for a 7 day stay but would have become repetitive if we stayed any longer. Also, travelling anywhere off resort was difficult since it is located at least 30 minutes from anything. Overall, I would recommend this resort and would return.

The Grounds were so well kept people were out every day doing lawn work and maintenance. The BBQ by the one swim up bar was so good. Steak, Chicken, Burgers, Hot Dogs, Rice and fresh tacos daily you didn't even need to go into the lunch buffet. The main buffet was so delicious and never had to line up such a variety of food. Every thing was within walking distance but I would suggest getting ground zero if you have mobility issues because it is 4 floors and 80 steps to the top they have elevators but only one on each end of the hotel so the walk through the halls could be very long. The rooms were extremely fresh and new very clean. The day time entertainment was good by the party pool ( Renee is the BEST Bartender ) but they need to work on the night time entertainment. We never tried the Ala Cartes because the buffet was so good. The sports bar is also very nice food all day/night and large TV's with computers to use. they have a courtesy room to change in by the sports bar until you get your room or if you have a late flight you can shower before you leave. We Loved everything about this resort and we will definitely return. We do Love the Riu experience.

This was my second trip here. I went February and also in May. This was my 10th time to a Riu, so you know I like this chain. This place is less than a year old so it's still very new and fresh and clean. The things that draw me to a resort are the beach and the restaurants. Riu Dunamar has a great beach with lots of shady palms and lots of beach chairs. You won't have any trouble finding a spot. The restaurants were all very good. I've been to all the ala cartes there but honestly, other than the gourmet Kulinarium restaurant, the buffet it pretty much as good as any of them. There is lots of choice and it's all pretty good. The Riu is the first resort on Playa Mujeres so you are alone out there, which is nice. There are no beach vendors, (yet) because there are not enough people there to sell to. Just this one hotel. A Riu Palace is being built right next door, due in November i think, but other than that, you can walk the beach for a mile in each direction and not see another resort. There is also a huge water slide facility (6 adult slides) plus a kiddies section which is included and is right on the hotel grounds. I'm 59 and I had a blast on them! There were people of all ages there. Lots of good music and partying is available. Even a foam party at one of the pools. I'll definitely be back. I'd recommend this place to anyone. It's a 45 minute transport ride from the airport. The price was very good for both times I went to this resort but I expect it will rise as the place becomes more popular.

Easy access to restaurants, lobby, beach, great food, friendly staff, clean rooms, fast check in and check out, calm ocean, only complaint would be lots of seaweed in the water. the entertainment is lacking a little bit.