Great Resort. Never had to wait in line for dinner. Lots of choices and food was good. Breakfast buffet was not as hot as it should be but everything else was great. No issues getting chairs by the pool or beach ever. No need to run down early and save a spot. Staff were always friendly. Room was beautiful. Will definitely be back.

My husband and I stayed in Beach House 1 upper level for 2 weeks over Christmas. Excellence is a must as you have two extra pools, lounges and restaurants you can use. Plus alot more room at excellence club beach areas. As for covid protocols, Jamaica is like it never happened. Little to no mask use. No staff wore them nor guests. They did have hand sanitizer at the entrance to every restaurant and in all public washrooms with the soap. I didnt see any extra deep cleaning going on. Mind you the resort was spotlessly clean in all areas. Soap and hand sanitizer always full. Resort is stunning. Ocean views from all points at the resort. Beach house location is in a quiet area but leads to lots of walking to and from the restaurants and the theatre areas. Especially from beach house 1. We were beside the magna area and that was the only bonus to this location. If we return we would request a beach house more centrally located like 8-11. Golf carts were always quick to respond to our requests for one. House keeping did the bare minimum. Was not impressed with our housekeeping. Mini bar service was amazing. He always came through with whatever we wanted. As for food and drink, we've had better. In 14 days we went to each and every restaurant and in all honesty we were at a loss as to which restaurant we wanted to visit for a second time. Food was all presented in a lovely manner, small portions, but in our opinion food was only good. We never went hungry. If we werent eating Jerk we found the food very bland. Breakfast was excellent at the Kitchen Table. Coffee there was excellent. French press coffee in the excellence restaurants just wasn't for us. Drinks on the beach were overly sweet most times and made with poor quality rum. No Appleton rum to be seen and we are in Jamaica for goodness sake. Evening drinks were of a better quality all across the resort. We are big beach people and the beach was a bit of a let down for us. The beach itself was fine but the water was far too shallow and weedy to just jump in anywhere. There were only one or two spots where you could get into the ocean and have a decent swim. This is a deal breaker for us for future trips to this resort. Finally the staff. What can you say they were all outstanding and very professional. They all had charm and charisma and bent over backwards to make your stay one of a kind. Nothing was too much for them. Anything we asked for we got. The staff makes this whole resort. What an amazing bunch of people. Because of the people we met in Jamaica is what makes us want to come back to this island. Air Transat was amazing both ways. No delays, baggage came with us both ways and club class in our opinion is the only way to fly. Outstanding service comfortable seating, tons of personal leg and shoulder room and very personable flight attendants. Perks of this class are second to none. To sum this up we did have a jamazing time here. The resort, the staff were outstanding. Would we go back to this resort, probably not due to the beach. Would we try another excellence resort, absolutely. Would we go back to Jamaica, in a heartbeat.

everything at this resort was superb; excellent service ,staff and food; entertainment each night was of excellent caliber; highly recommend the resort for those who want quality in all aspects;we will return

We had an amazing time at this hotel, everything from the smallest detail to the biggest was not overlooked. Loved and enjoyed the atmosphere, the grounds and above all, the staff. We will continue visiting the Excellence resorts as they’ve become our favourite hotel brand.

Highly recommend this resort! The staff is very attentive & friendly. We felt very safe, all the staff wear masks and they have hand sanitizer at every restaurant of which they ask you to use. They even use tongs to place the napkin on your lap. Everything seemed spaced apart so you didn’t feel you were crowded. The resort itself is very secluded on it’s own peninsula and the property is spread out so lots of private areas if you wanted especially in excellence club beach areas.

My husband and I travel at least 4 or 5 times a year to different all-inclusive resorts. The Excellence Oyster Bay EOB has now become one of our favorites and was even better than our trip to EPM. Our previous trip to the EEC in October of 2021, left us feeling like Covid had taken the shine off of travel. We were disappointed with the service received as well as supply issues. Staff were not friendly or very accommodating. We were concerned that our trip in December to EOB would be a repeat. Boy were we wrong. The service at EOB is outstanding. They were so friendly and accommodating of our every need. I cant say enough about how amazing everyone was. Any issues that arose were dealt with quickly and they would follow up to ensure the problem didnt reoccur. We have never felt so pampered as we did at EOB. Did they run out of things ie mint for the mojito - yes. But they would try and come up with a delicious alternative for you. When the mint came in, you would be suddenly surprised with a mojito being delivered (without asking) to let you know they had some. Everyone went above and beyond to make this trip fabulous. I cant say enough about the staff. Even the gardeners and the security would stop and chat with you and ask how your day was going. We spent our days in the Excellent Club Pool at Magna. Danielle made sure we were well taken care of as did all the staff at The Excellence Club. The bartender at Magna was superb!!!! I am so sad that I lost my note with the names of people that went above and beyond as they were truly so spectacular they deserve recognition. Mosquitoes were bad. There are mixed comments on this issue. They fog everyday and we never had an issue anywhere at the resort except when we sat outside on the deck of our room. We had a private pool with a large deck and I think the issue maybe that the mosquitoes live in the dampness under the deck. I got eaten alive and I wouldn't use the deck. Also the pool was very cold. I personally wouldn't spend the money on an upgraded room. Take the basic room and upgrade to the Excellence Club - it was worth it. We also noted the rooms are very damp and would recommend damprid (as noted in other peoples post - but we have never used this as other resorts). We loved this resort. It was our favorite of all of the Excellence All-inclusive Resorts and we will be back.

My partner and I just completed a one week stay at EOB last week. Overall, we really enjoyed our time here. The private beach was beautiful, the amenities were lovely and the rooms were spacious and well-designed. Staff were generally very friendly and attentive. Most of my negative feedback was related to the food: *This was some of the worst resort food I have had anywhere. The produce was bad, fruit and veggies were wilted, flavourless and colourless. *There were few healthy options and gave up on salads after day two as no matter how the salad was described, i.e.'Creole salad, Crunchy slaw" etc it was all the same dark green shredded lettuce mixture, usually no salad dressing and definitely no slaw-like veggies in site. *It would've been nice if there was always a buffet meal option, other than just for breakfast. *Stick to basics and Jamaican food. So many of the menus featured overly-complicated and fancy sounding descriptions, when in reality, it was just a flavourless variety of whatever you may have ordered i.e. pasta pizza fish meat etc. *Portions could be tiny and my meat was always undercooked or tough and chewy. *For people who don't day drink, or drink at all, having the option of various fruit juices and smoothies by the pool and beach all day would've been awesome. *The blended cocktails were not the best, tasted like they were from a cheap mixture. *If you are bringing USD for tipping, do yourself a favour and try and get as many ones as you can before entering the resort as it was often impossible to get anyone to break up bills into smaller amounts for us. *As I have experienced at other resorts, it would've been nice to have our keycards on wearable bracelets but not a big deal. Ultimately, enjoyed our stay here and would recommend to people as long as quality of food is not a dealbreaker (for some, it is not important but more so weather, atmosphere, overall experience etc.)

We stayed at the hotel in February 2020 in the excellence club ocean front junior suite it was located in the main building which was super convenient. The room was extremely spacious, it had a walk in closet double sinks walk in shower. the view from the bed overlooks the ocean on our patio we had 2 day beds and an extremely large Jacuzzi tub along with two Muskoka chairs. The restaurants were amazing each and everyone of them the food was first class and the friendly staff and service was amazing. The loungers were plentiful by the pool and the beach never had to worry about getting a space. the towels were unlimited and no wristbands were required no beach vendors. The entertainment was great they actually had singers instead of lip-syncing. 24 hour room service and an amazing selection of breakfast lunch and dinner items even late night snacks. We loved everything about this hotel!

Staff was ver friendly and accommodating. Bar staff became friends.no problem getting pool loungers and really big umbrellas! Food was okay but was never served more than warm and servers were not familiar with the menu

From jump, we knew we were in for a singular experience. The resort is on a secluded peninsula, with beautiful views of both land and sea. The rooms were clean, spacious, and well-appointed. The food was varied and delicious, with little overlap between restaurant menus. We had minor problems with some construction noise and restocking of our mini bar, but the staff was, as always, friendly and responsive. Highly recommended.

We really enjoyed our stay at Excellence Oyster Bay! The resort was beautiful, the staff were so friendly and helpful and the food was delicious. We fell in love with the jerk sauce. Order a pizza at Oregano with a side of jerk sauce and thank me later. We’re really glad we did a beach house, we loved our room and it gave us access to the entire resort, including the villa area. I can see how not being a part of the Excellence club might make the resort feel a bit small but for us it was the perfect size. We also had a great beach right out front of our patio. We had a lot of fun at Spice for the teppanyaki. The wine for purchase in the restaurants was better than any other I’ve seen at an all inclusive. We also visited the spa quite a few times which we really enjoyed. This was definitely the vacation we were looking for. Something relaxed where we felt pampered and could unwind.

The resort has some growing pains however even when we were there it was getting better each day. The views are spectacular and the staff are friendly and accommodating. There were some hiccups with the restaurants however they want you to communicate that so they can improve. I highly recommend this resort. The staff at spice Arlene the manager and Kerida were the absolute best and so was Akeem from Zenith. See you next year!

It’s great resort the room excellent the service it’s great the food also amazing I. Going to refer people to that hotel only the service sometimes to slow I guess the have take that to consideration to changed

Can't say enough about this hotel. The grounds are immaculate, all around you see ocean everywhere you turn. The cleanliness exceeded my expectations, the staff was on top of their game. Food was great, lots of options. My husband and I were very impressed with this resort and do plan to go back.

A TON of restaurants and food options, food is amazing!!! 5 star service all around--friendly staff. Great Drinks menus and lots of premium brand drinks Hotel is new and all areas, grounds are immaculate - very clean!! 24 hr Room service and in room minibar is amazing!! Rooftop infinity pool has a mind blowing view of the ocean, with great rooftop lounge and bar. Hobie cat is super fun, great captain guide Beach is super close to most rooms at the resort

We have been to several resorts, nothing like Excellence Oyster Bay. Staff are so pleasant, they never seem to have a bad day. Always looking to make your stay better. The chef at the buffet came out every morning to say thank you and to make sure our stay was all we ever wanted.

Not quite a year old. Long wait for room when arrived, despite resort only at 50% capacity. Restaurants still need some upgrades as it relates to times waiting and service, probably due to young untrained staff. Food was okay but not 5 star. Beach okay but doesn’t look like it does in photo. Nice to have room service included. Entertainment and its manager was quite good and varied. Only 40 minutes from airport. Room with pool was great, in blocks 5. Premium liquors available and bartenders were very good, especially at Martini Bar. These comments are based on the higher cost of this resort and expectations because of that.

I now have a new standard in resorts. EOB is new, clean, well laid out, and the staff are eager to help in any way. The food at the Grill, Lobster House and Spice were great with fast service, and the Kitchen buffet was always changing. I enjoyed my morning café latte from the coffee house, and enjoyed the ice cream after a hot walk on the beach where you see lots of aquatic life. Room service was tasty and convenient. The balcony was spacious and the lounge was so comfortable you could sleep on it no problem. The double bathtub that looks out onto the balcony and then the ocean was so relaxing with lots of bubble provided along with incense. The fridge was well stocked daily with water, soft drinks and juice. Along with the bottles of rum, vodka and beer, complete with snacks. I will be back!!

The experience I had was outstanding! Complete privacy if that's your intention. We didnt have the package with all the perks and even then, we're totally stoked on making our way back to this level of luxury. I think my wife is already planning the next one!

Our recent stay at Excellence Oyster Bay was wonderful. We were greeted at the hotel with a glass of champagne and a cool towel. Registration was easy, but we had to wait before accessing our room since we requested an upgrade to a room with private pool. While we waited, the receptionist escorted us to the dining room for the lunch buffet. We returned to the desk after lunch and our room still wasn’t ready. We wait at least another hour and a half before finally accessing our room. The receptionist was very apologetic and courteous and explained that cleaning a room takes time. We understand that, but a 3 hour total wait for cleaning a room which had just been vacated is unreasonable. It would have been nice to have some sort of compensation for that. The room was wonderful. Everything you need: a pillow top kingsize bed, pillow menu, large TV, bathrobes and slippers, walk-in closet, laptop size safe with USB plug inside safe, iron, steamer, double sink, marble floors, double size rain shower, hairdryer, scale, and all the shampoo and stuff you need. There is a large living room (sliding divider) with L-shaped couch, desk, TV, rocking chair, two coffee tables. Adjacent to the patio doors is a square jacuzzi tub with towels, bath gel and incense. Our patio was very large with a double lounger bed, two chairs, another double lounger bed in private area next to jacuzzi. At the end of the deck, there was a 15ft. x 15ft. pool with walk-in stairs. Requesting the upgrade to a room with private pool was totally worth it for us. It was so nice to dip in the pool after a day at the beach or first thing before breakfast. There are 8 restaurants and 10 bars. We ate at all restaurants with exception to the sports bar. The food was excellent. The dishes are refined and prepared with fresh and local ingredients. I ate lobster 3 days in a row! It was unlimited! Chez Isabelle had a special dish of lobster thermidor and it was the best I have ever had! The steaks were pretty good too and the salads were creative and fresh. There is no buffet at night so people go to one of the 8 restaurants. No reservations required! Never any line ups! Service is impeccable. There is 24-hour room service with a fairly extensive menu. All included in your stay. The room is equipped with mini bar ( beer, juices, water, snacks) in addition to full-size bottles of vodka, rum, scotch whiskey). It also has a french press espresso coffee maker and they supply Blue Mountain coffee. The mini fridge is restocked daily but once we had to request additional water since we had used bottled water to make coffee. On a few occasions, we had to request creamer sachets for our coffee. I seems that the person in charge of restocking didn’t pay attention to that at all. On a few occasions, we thought the room could have been cleaned better. Sometimes the waist basket wasn’t emptied or the small hand towels weren’t replenished. The timing of the room cleaning was too late for our liking (3:30-4pm). We are usually back from the beach by then and like to shower and relax in the room before getting ready to go out for a drink and dinner. The staff (restaurants, bars, maids, concierge, receptionists, groundskeepers, etc.) was the most friendly staff we have ever encountered. Polite, serviable and never overbearing. Anything you need, they responded quickly. We had a concierge that checked in with us occasionally to see if everything was ok. The hotel has a games room (pool tables, ping pong, foosball, darts, checkers). From what we heard, it has a nice gym and spa but we didn’t go. They offer the regular activities like snorkeling, sailing, archery, aqua size, etc. The beach is clean, white powdery sand. If you go out about 30 feet, you will have sea grass but it’s no big deal. There are beach beds all over in addition to lounge chairs. There are plenty of canopies to hide from the hot sun or just cool down once and a while. Barmaids come to you. In addition to the beach, there are 3 very large pools. One is on the sky deck of one of the restaurants and it’s an infinity pool overlooking the ocean. Another one is heated and the other is regular temperature. At each corner of the pools, there are heated jacuzzis. The property is large and is on a double-gated peninsula. There are many areas to lie in the sun without being crowded like you sometimes are at other resorts. We have tried many hotel chains (RIU, Iberostar, Melia, etc.) and this is the first time at Excellence. The hotel is brand new and opened up only 10 months ago. It’s a great experience and one that we hope to repeat some day.

Our room was very spacious! Housekeeping wasn't consistent. We had turn down service one night, slippers on the last night. Had to phone twice to get the room cleaned one day... apparently you need to tip daily for good service... not a the end of your stay. My husband waited for the bartender at the pool bar to restock glasses before he was served. Have never experienced this at a true 5*. Meals took 45 minutes to get.... Lobster was delicious!! I ordered a rib eye at "The Grill" that was mostly fat. It should not been served. It was, however, nicely seasoned. The resort was nowhere near full capacity, and we waited for a table most evenings. On a positive note! The buffet had a pasta chef that made the best white sauce I have every eaten!! Fresh parmesan, cream and white wine and perfectly spiced. Was eaten alive by mosquitoes. Bring Afterbite and repellant They sprayed Monday and by Friday we could not sit on our ground floor deck. Purchased a catamaran tour from the resort, not our tour operator (who was not there during posted hours), that was cancelled by the hotel after we had been on the road for 30 minutes! Apparently it was too many waves. My husband spent 45 minutes or more trying to get a refund from hotel staff.

Just back from vacation and highly recommend this resort. Mid-size resort, gardens were well kept, beach area for Excellence Club members was well worth it, comfy beach loungers, very peaceful beach area, no vendors trying to sell trinkets which was a welcome relief. Breakfast and views at the exclusive Excellence Club restaurant every morning was the best. Overall food & service at the resort was very good. Room was very spacious, hot tub & comfy loungers on balcony, in room liquor selection was excellent. Perfect adults only resort.

This is a brand new resort that has just open last June 2018. The rooms, buildings, and grounds were very modern and beautiful. There is a restocked daily mini bar and a very nice pool bar. The food wasn't spectacular but was still good. This resort has very nice landscaping.They do have cheap snorkeling gear but there isn't much to see and paddle boards and kyacks but the you have to tip the guys to take you for a quick sail boat ride. The night entertainment was good. The beds were comfortable and the rooms were spacious with 2 TVs and mini bar and double sink vanity. We had a garden view room (cheapest) and it still had a lovely view with a hot tub and lounger on the balcony. There are some even cheaper lagoon views which may be boring. We are bird watchers and there were many birds to be seen including the Vervain hummingbird and shorebirds.

This adults only resort is very private as it is situated at the end of a somewhat long peninsula with separate service and guest entrances to it from nearby Coopers Pen. Nobody was at or came around the resort to pressure sell time shares, souvenirs, goods, etc. Good selection of restaurants and apart from the Teppanyaki, no reservations are needed. In general, the food was plentiful and good but a bit of inconsistency with taste at any given restaurant (one night less than desirable and then another night the same meal awesome). Service at the two restaurants on either side of the upper pool was consistently slow- the other restaurants had good service. The main pool is very close to the beach and sitting on the pool deck provides an awesome view of the sea. No limit on beach towels- grab them near the pool and once done return the used ones into nearby collection bins. Beach is narrow and fairly long and makes for a nice walk along its entire length as is goes around the peninsula tip and ends at the Mangrove. Very hot with the sun being super intense. Sunscreen is an absolute must! Breezy or windy every day which was nice to reduce the effect of the heat. All Staff were friendly and when asked, were always "excellent"! Daily entertainment in/around the pool was varied and good. Fat-Bike rides for a short tour into Coopers Pen are available once a day in the morning. The Entertainment team was fabulous and connected extremely well with the guests. Evening shows were very good and the venue for them is all inside and allowed for a good view of the performances. Some sound issues with annoying feedback and mics not working occurred from time to time. Was here for two weeks and my wife and I enjoyed it very much.

We travel at least twice per winter and must say this newer resort was great. The staff were all very friendly, wanting to make everything perfect. The grounds are very clean. There was little to no wait times at the dinner restaurants. We tried most of them and didn’t find any to complain about. Buffet for breakfast and lunch had enough variety for any one picky. This is the place to go if you want a quick meal. We liked the Italian restaurant at the main pool for pizza lunches if you didn’t want to sit down. They give you a pager/buzzer so you didn’t have to wait and can get it to go. The rooms are nice, pictures are accurate based on the beach house we had. There were absolutely no beach vendors to pressure you to make a purchase. The spa is top notch. One of the best ones yet!! If you are going for a beach, really look at the photos, Excellence section had larger beaches but the maIn area didn’t have much of a beach. Overall, had a great vacation and would recommend it.

We are regulars to the Excellence brand having tried all their places with the exception of this new resort. This is a nicely laid out modern resort. We stayed in the # 4 block overlooking pool and ocean. The room was clean and spacious and well appointed. Minibar service was great once you made it clear your preferences. If you are a beach fan you may be disappointed as the beach is not very long and it's narrow. There is not lots of space to hang in the sand unless you go with the Excellence club. The pool area provided lots of options for lounging with little need to reserve and it was at 72 percent occupancy during our stay. The food and service was very good with only one instance of slow service in Spice that was rectified. Our favourite restaurants were the Grill, Chez Isabelle and the Lobster House. The bar service was also very good but excellent at the Martini and Ceilo bars. This resort is really a 4.5 star but with time it will be a true 5 star very soon in our opinion.

The layout of the resort is great. But for being less than 1 year its already in rough shape. Being a new resort the staff needs some training, they are slow and not enough staff on hand. For the most part food was very good. We had a private pool which got no sun. The water in our pool was very cold. We asked to be moved to another room, they moved us to building 2 the only one that got sun. If you are wanting a private pool request building 2 or do not bother.

The hotel itself is stunning. Because it is situated on a private beach you have no one trying to sell you things every 5 minutes like other resorts. We stayed in a beach house the views were amazing. Our air conditioner stopped working one day I called the front office and someone was there to fix it within a couple of hours. The food is by far the best we’ve had at an all inclusive. The staff is so friendly and accommodating we never ran into a person who wasn’t smiling or trying to please us in some way. We were treated like royalty. The main pool is also the warmest main pool we have swam in in the Caribbean. It is a new resort that has some issues but with time I believe they will figure out want needs to be done so that things run smoother. One more thing we had the best couples massage that I’ve ever had. I usually am waiting for the massage to be over but this time wanted it to go on forever. Very relaxing!

Great service. Amazing beach. Really nice hotel. I would highly recommended this resort. We love Jamaica. The sand is white and wonderful to walk on. 5 star hotel. Good for couples. Lots of honeymooners. Only 39 minutes from the airport. The food was outstanding

We had a lovely 10 days vacation at Excellence Oyster Bay. I think that some of the reviews are not fair. This is a new resort so some ‘hiccups’ are expected and this is Jamaica and everything goes by ‘Jamaica time’. People are very friendly and more laid-back than Mexico. So what if you are waiting for 2 hours at the restaurants? Are you in any rush? Just enjoy your vacation and take it a little bit slower than your daily routine. The setting of the hotel is gorgeous, on a private peninsula, close to the Montego Bay airport, with a beautiful view of the port where you can enjoy, couple of times a week, large cruise ships anchoring there. They are building another Excellence resort next door (not sure which one Beloved or Finest) and the construction is not impacting the existing resort – not noticeable. We were spending our 22nd anniversary there and I sent an email to the Concierge prior to our arrival to inform them. I cannot thank enough to Derise Forbes and her team for the way we were welcomed and for the smooth check-in. Nice decorations were waiting for us on the bed, cold champagne and cake in the room. We swap a vodka bottle for tequila. ROOMS – the rooms are huge, with a California king size bed, a little firm but comfortable. The sitting area is larger than any other resort we’ve been to. We traveled a lot to 5* hotels and resorts, including other E resorts. We asked for a room with a nice view of the sea. We were in building 7 (in front of EC beach area), 2nd floor EC. The terrace is huge and there are 2 separate large beds with 2 Muskoka chairs. Unfortunately, we couldn’t enjoy the terrace too much because of the mosquitoes and I will explain below. The rooms are serviced twice a day and you can add to your file the time when you would like the room to be cleaned. The bed sheets were changed every 2-3 days. We ordered room service one night and it arrived after 40 minutes. In the same time, our friends waited the same amount of time to be seated at the Lobster House. Nothing special in the room service menu, too much fast food like. Another morning we ordered the romantic breakfast with champagne, it came on time however they missed the cutleries. The breakfast was good. RESTAURANTS – we liked all the restaurants. We haven’t tried the Lobster House for dinner again because of the mosquitoes. They do have the coil mosquito repellent and they can put it under your table, just ask for it. The rib-eye steak was good everywhere. We went twice to the Chez Isabelle, 2nd time for our romantic dinner. We simply loved having breakfast at the Magna restaurant EC, the best French-press coffee, the best service and the best view. The dinner was very good there as well. We liked the menu and the service at the Grill. We went twice to the Spice restaurant, first time to Hibachi. We did not enjoy Hibachi but we liked the food at the regular Spice restaurant. The girls at the Aroma Café are very nice and they make good coffee. We had jerk chicken almost every day for lunch. Please do not forget to tip the cook – poor him BBQing in that heat. I loved the pasta made fresh at the Kitchen Table restaurant. BEACH – you can take a nice walk around the property however the beach is very narrow, almost non-existent in front of the main pool. There is a nice size beach at the EC. The water is mixed, patches of nice sand with patches of seaweeds and algae so not very good for swimming. There are many people along the beach cleaning it up all day long. You can do snorkeling between the main pool area and EC beach area. Blowfish, clownfish, barracuda, black sea urchins, stingrays etc. Be careful with the jelly fish and sea urchins. We saw a white sea urchin right on the beach, closer to the main pool area. Sunbeds, umbrellas and sun huts / palapas everywhere on the beach and at the main pool. The main pool is big, and it has a large jacuzzi in each corner. There are floaters and we never had an issue obtaining one. People from the Concierge service come regularly around to ask you for drinks and/or food. EC has its own pool much smaller and quieter. In general, this is a quiet resort. While we were there, it was around 70% full. ENTERTAINMENT – We were not able to stay at the nightly shows as much as we wanted to because of the mosquitoes but there are good shows and good music bands every night. Jazz band, International band, Michael Jackson show, African show, disco fever show etc. Every Wednesday at noon they have an Aquatic show by the main pool, synchronised swimming – excellente!! MOSQUITOES – this is a problem and not sure if it could be fixed. The resort is surrounded by mangroves and swamps. If you are prone to insect bites, like me, your trip could be a challenge. I knew about the mosquito problem and I came prepared. Repellent 50% DEET – 3 sprays, Off clip-on, taken vit B1 a month before the trip and during the trip, essential oils that repel insects, ultrasound insect repellent for the room and I asked the hotel to fumigate our room every day. After-bite, hydrocortisone cream, fast-aid cream. With all of these I had around 20 bites. My husband, on the other hand, not prone to mosquito bites had only a few and he also used all the above. We did not have a problem with the mosquitoes in the room but we could not open the balcony door. They spray the rooms and all areas every morning and they are very diligent (fyi they get the same bites as we get) however there are days, especially when there is no wind, when the mosquitoes are more aggressive. SPA – as part of our EC package we had included the use of the hydrotherapy facilities at the Mille Spa. We had a lot of fun and we also got a very good head and neck massage. I went back for an anti-oxidant wrap and it was amazing! Thank you Ambretta! We really enjoyed our time there and the services are very good starting with our housekeeper. Prince and his team at the EC beach area are amazing. They learned our favorite drinks and they were waiting for us every morning with a cold drink and our favourite sunbed arranged with towels. They knew our schedule and our habits and tried to make the holiday a paradise for us. We didn’t have to lift a finger. They used to work as butlers at other Jamaican resorts, so they understand what a guest wants during the holiday. Concierge called us every day to ask us if everything is okay and if we needed anything. You can always see the managers walking around the resort so if you have any complaint, I am sure they will look into it. We did tip as in any other resort. They work really hard. Our travel agent told us that you need to write a note if you would like to give away your clothes or other things to the resort staff, even when you leave the resort. Otherwise those things will go to the lost and found as they are not allowed to pass the main gate without a written note. Thank you to all the bartenders, waiters and personnel of the resort making a very nice vacation for us (sorry for not remembering all your names)!

Hands down best vacation we have ever taken! This resort is stunning and the people even more so! Your every wish is taken care of quietly before you even ask for it! They are there to make your experience the best possible one. If you are not having a good time there, it would be your own fault. Although the resort construction was not of highest quality perhaps, it did not affect our trip whatsoever. Small shower leak was minimal disturbance and repaired quickly. The food was over the top and highest quality drinks possible with wonderful bar specials. Entertainment was great, Michael Jackson show was so fun! Too hard to have a favorite restaurant-favorite breakfast spot was either Lobster House or Kitchen Table, and dinner -Magna/Spice Hibachi/Chez Isabelle. Would recommend one thing to coordinate food/alcohol supplies little better to ensure enough for each restaurant. Gorgeous property for relaxation!