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Palm tree & ocean views are the most serene here at this quiet resort. Not a lot of night life, not a lot to do other than suntan and swim and chill on the beach, the place seemed pretty empty too which also worked for us. Staff were all helpful & friendly. It was very convenient to be able to eat/play/swim at 2 other Mundo Imperial resorts and they usually had buses at the lobby ready to go to make it an easy day out. Food was delicious at all restaurants. One down fall at Pierre were the extra charges on a good portion of the menu even when you are all inclusive.. Rooms were fine nothing too special, ceiling fan was likely the m ost recent major update in them, though much appreciated! The sun sets behind the mountain - pretty spot.
★★Private -
Verified PurchaserNot happy with the stay.
The rooms were dirty, service was slow and they double charged us for coconut water. This was my third time here and I will not be back. Try to get a coffee before 7 am…good luck with that! I was treated as if I was in the way.
Location5/5
Value2/5
Food4/5
Beach5/5
Rooms1/5
Service1/5
★★★★★Private -
Verified PurchaserPalacio Mundo Imperial, Acapulco to Mexico
We were there Wednesday January 19 February 2,2022. We paid $1075.00 each for the first week. The second week we were in isolation, as we tested positive. Make sure you purchase COVID insurance!!! What better place to be in isolation, better than -20 and snow. The resort was laid out well. A beautiful place. Rooms were very nice. Our housekeeper wasn't very particular. I found it odd that there wasn't any buffet restaurant, only for breakfast. If you wanted a coffee there wasn't anywhere to get one, unless you went for breakfast. There were places you could buy one, why pay for coffee at an all-inclusive resort. They should have a beverage station. The food here was amazing!! You could only go to a la Cartes at dinner, as there wasn't any buffet's.The problem was, hardly anyone spoke English and their menus were all Spanish. The pools were spectacular. An adult pool, very nice, but the other pools we're awesome. There weren't very many tourist at the time. The food near the wave pool had great a lunch menu. The waiters would take your food and drink orders and deliver them to your lounger. There is not any beach front. There was a free shuttle that ran every 1/2 hour with beach front, The Princess and the Pierre, were both really nice a little older but very classy. You could eat, drink and swim there. The only thing the Red flags were up the whole time. That certainly can't be helped. Thanks to Nicole Deforest who helped us out while we were dealing with the COVID protocol. And planning our vacation. Thanks Nicole!!! I would definitely go back. Hasta la Vista
The hotel was very nice, clean, spacious and relaxing. The room was always clean and fresh. The restaurants and the service was amazing. The food was excellent, 5 stars. The accessibility to other hotels and restaurants was a plus. The staff was great, very welcoming and offered great service. Very happy about my stay at Pierre Mundo
Location5/5
Value5/5
Food5/5
Beach5/5
Rooms5/5
Service5/5
★★★★★Kamal Soni -
Verified PurchaserHeaven on Earth
Out of this world. We had the best time of our lives here.
The staff was very helpful.
The resort was excellent.
Only if the beach was more friendly this would be heaven on earth. Very clean and a well maintained resort. The 63rd Anniversary celebration on valentine's day will be an unforgettable event.
Keep it up. We will be there every year
My now Fiancè and I travelled to this resort and had a great time. The people were so friendly and the weather and resorts were beautiful!
The dinner buffet although wasn't open a single night so this caused us to travel to other resorts to eat dinner. There was also entertainment advertised and there wasn't a single show or a disco theater. All and all it was a wonderful resort but would have like to enjoy what was advertised. 3.5.
Location5/5
Value4/5
Food4/5
Beach5/5
Rooms5/5
Service5/5
★★★★Private -
Verified PurchaserPierre Mondo
We spent 7 days at the Pierre Mondo, a very clean safe resort, steps from the beach, or lounge by the pool, your choice. Depending on your preference there are day trips available. Extremely clean, polite and helpful staff, 3 pools I choice from, depending on your choice of pool depth, from kiddie to more adult. Breakfast buffet excellent! Cons: the other two restaurants menus do not change, what you have to choose from Monday is the same Sunday, and if you don’t like fish, you are limited. The hotel is well maintained, but is showing it’s age. Our room the bathtub has rust on the edges, and caulking needed to be redione. Lots of ants on our patio; no children’s menus at the Pierre Bar which is your only choice for lunch except on Saturday, fine dining food was excellent, but one dish was labelled as stuffed chicken breast, but it’s the first time I have had a chicken breast come with a drumstick. More English speaking staff on front positions would probably help, but if you are looking for a quiet, relaxing place to stay without it being a party palace , this is the place for you.
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