The best part of this hotel is the tranquility from the busy and chaotic main part of town. Positives… New ownership and management. Cenen, the new manager, is working hard to learn the ropes and is listening to all reasonable suggestions. This very safe hotel is in an excellent location, three minutes walk to the beach and and ten minutes walk to the main part of town. Also… Leo and Jonathon in the restaurant are great. Breakfast is wonderful, as well as the homemade guacamole. Emparo, the reservation manager, goes above and beyond to assist, as well as Alexandro in the office who is trying hard to perfect his English. The pool is cold but clean and there are usually plenty of chairs which are kept clean. The bedrooms are great, clean and have comfortable beds. The hotel needs a bit of love to bring it back to what it was meant to be. The big wooden chairs in the suites are impossibly dreadful, and the daybeds in most suites are located where the tv cannot be viewed. The kitchens are poorly outfitted and this would be an inexpensive fix. (ie ..we had three forks and two spoons for a unit designed to accommodate six people). Overall, we are very pleased with our hotel choice.