The hotel itself presents well. Staff are helpful enough. The location is excellent. The walls are very, very thin though. We were woken up every night by sounds of voices, televisions, doors closing etc.

We really enjoyed our stay at Doubletree Orlando Universal Entrance. They have a shuttle that takes you to City Walk Universal. Our first night there we walked and it only took 13 minutes. The reception at front desk was even able to print off our Park tickets. She saved us a long line at the will call center. We were there only 1 week after Hurricane Irma hit Florida. We were impressed on how well kept everything was. They cleaned up the trees that were down we didn't see any of the damage. Only 1 out of 3 elevators worked but considering everything.. It certainly could have been worse. They had the elevators working by the end of our trip. The staff were all friendly. They allowed locals to stay in the conference rooms with cots and a buffet for them. It was nice to see we stayed somewhere that cares about their community. We enjoyed the restaurant " The Grill" it was a little pricey but the portions were large. The food was tastey and the staff was friendly. They also had a Starbucks we got coffee-there every morning and they had the best bananas bread! The rooms were spacious and clean. They had a coffe maker and a fridge in the room. I would definitely go back!

Nice rooms and pool and walking distant to universal. Hotel breakfast smorg.not worth $23 dollars..but lots of restaurants near hotel with good food.we would recommend hotel also had great large hot tub pool