Everything went very well until 3 am the emergency alarms went off. I am a light sleeper so I never got back to sleep. Not just once but 3 times over the week we were there. Always in the early hours of the morning. Was very upset by this. No apologies were made to anybody from our group. The flight home was messed up, we were told our flight was delayed so we wandered around only to find out it was a mistake and had to run back to the gate to board. The landing back in Toronto was so hard and sudden that I hurt my back from the hard thump. It was terrifying.

This resort is perfect for couples. It’s adults only. We had a weeklong getaway there and just had an awesome time. The place is super spotless clean they are constantly cleaning and shining and just always on top of everything that way the food was awesome. The buffet was in my eyes probably better than any buffet I’ve ever been to on a cruise ship and they have 5 specialty restaurants and you did not need reservations for any of them. The food at all those restaurants was awesome. The only thing is we go to bed pretty early at night and our room was a little too close to the stage area where the shows happen at night but by 10:30 in the evening they were usually all done and it was quiet, so my suggestion would be if you’d like to go to bed early get a room far away from the stage. We just got out of there in time as the spring breakers were starting to come in lots of them at the Santa Fe

We had a wonderful time! Food was very good, no issues finding seating at the buffet. Poolside chairs and finding shade was abundant. I wish pool chairs were padded for more comfort. Rooms were one of the best we’ve had, recently renovated. Karla and Javier were some of the nicest hotel staff we’ve ever encountered! Cafe is a fantastic addition, with varying treats available throughout the day. The specialty restaurants do not have a reservation system, and honestly that is fine. They would be better off having set seating times than a wait list.

The food was excellent, the resort was always clean. The pools are large, and the resort is right on the beach. The rooms are very modern. The coffee bar in the morning was very handy! There was no issues getting into the Restaurants in the evening. - Great Selection

The only downfall of the resort for us was having to go to the family resort next door for activities. We chose adults only and it was promoted that there were white nights, jungle nights etc which we expected to be at our location. Other than that food was fabulous, Sofia (Italian) and Krystal (fusion) were the fave spots for dinner! Staff were great, resort was very clean and we felt very safe in all local areas. Would highly recommend and would definitly return!

The resort is super clean and the grounds manicured beautifully. I would recommend this resort and would go back in a second. Some restaurants are better than others but you can always find great choices at the buffet The rooms are super clean (mattress was in need of replacing) The staff is outstanding and always friendly Dress code should be enforced in the restaurants a couple of knuckleheads wearing muscle shirts was not acceptable. Resort is a little on the loud side, so if your looking for quiet keep looking Overall a very good value

The Riu Palace Baja California was absolutely wonderful. The grounds are very well kept, the staff were friendly & the resort is very clean. The rooms are big, the bed was comfortable, the fridge was very well stocked & you have a good supply of alcohol in each room. We had a partial view of the ocean which was worth the upgrade to us. The food exceeded our expectations. The service at all restaurants was top notch. We went to all the restaurants & enjoyed the food very much. We did not get sick either! Every morning we had the Best coffee’s ,a great way to start our day. There’s plenty of activities on this resort at the pool side. If you are wanting some wild night entertainment, walk to the other resort. They are all connected & it’s included in your fee. We walked to town a few times & never had any concerns about our safety. Yes people want to sell you things, but if you say no thank you, they walk away. It was a wonderful adults only resort & we highly recommend it!

The hotel is so peaceful and there is always someone cleaning some area of the resort. Each room is well set up with a shower that is outstanding! The variety of a la carte restaurants made the dining experience each evening so much fun. The gym had a good set-up of equipment and we loved the fitness games and activities offered throughout the day. The entertainment was really good but we did get confused as to which stage the special shows were offered on between the 2 Riu resorts. We found the service to be totally amazing -very responsive and willing to go that extra mile to help out. For example, my mom left her special shawl at one restaurant on our last evening. When she called the hotel 2 days later, they found the shawl and it was returned to us. Excellent customer service.

The hotel is so peaceful and there is always someone cleaning some area of the resort. Each room is well set up with a shower that is outstanding! The variety of a la carte restaurants made the dining experience each evening so much fun. The gym had a good set-up of equipment and we loved the fitness games and activities offered throughout the day. The entertainment was really good but we did get confused as to which stage the special shows were offered on between the 2 Riu resorts. We found the service to be totally amazing -very responsive and willing to go that extra mile to help out. For example, my mom left her special shawl at one restaurant on our last evening. When she called the hotel 2 days later, they found the shawl and it was returned to us. Excellent customer service.

The staff was amazing, especially Fernando at the Gold Bar, and Emmanuel and Itzel at the buffet. The Asian and Mexican restaurants, and the buffet were excellent… housekeeping staff did a great job, everyone was so friendly. The guest room showers could’ve been hotter, but the bathtub water was piping hot so maybe just an issue in our room.

The hotel is beautiful, the grounds are immaculate and the pools are really well maintained. The staff are lovely and the service was always fantastic. The room was great and the bed was comfortable as well. The buffet was great and having the lunch spot at the pool was very convenient! We tried few of the the a la carte restaurants as well and we liked them. We would definitely go back !

Clean, very modern, easy to navigate to find places, great party events (at the next building), excellent food/service. Ample of beach chairs all around. Could not swim in the ocean, so the beach was not utilized. Beautiful view of the Arch of Cabo San Lucas. So close to go into the town for evening entertainment using UBER. Entertainment was okay at this location. Have to go into the town for real entertainment. Bar services was okay depending on the server.

The grounds were beautifully kept. The larger pools were cold but the swim up pools were warm. The staff were very attentive and welcoming at the restaurants and bars. The restaurants could have been better quality and the labelling of food on the buffets could have been better. The food on the hot buffet was not hot. The rooms were modern, clean and large. The balcony was large enough to have a mini clothes rack and table and two chairs - a great way to start and end the day -

Nice hotel. Food and drinks were good. Lack of security at the beach access. Vendors crossed over the rope and bothered us constantly. Lots of theft either from vendors or passersby. Cell phones, shoes. The hotel management didn’t seem to care too much. Also, absolutely no drink service on the beach, even if you wanted to tip. Seemed to concentrate on the pool area. Smoking pits were offered but lots of people smoking wherever and nobody did anything about it. It’s the 2nd time to this resort. Probably the last. Will stay at the palace next time. Too costly for what you get.

Excellent resort, very clean, food was excellent. Service was great. Had a problem with our safe twice. They took care of right away. Would go to this resort again. Weather was awesome, a little windy at night and cool. Put it this the desert.

The hotel was exceptional. Choice of food was also fantastic. The room was very roomy and clean with a very large and comfortable bed. The servers in the restaurants and buffet areas were excellent.i would highly recommend this location and a short cab ride into town to Cabo Wabo was well worth it.

Rooms were very modern, contemporary and clean. The cleaning staff were awesome, in fact all staff were 'on it' ... in the restaurants, at the front desk, bars, drink carts/bartenders at the pools, etc. A very well kept resort. The food was excellent and if you went to dinner from 5:30 to 7:00 you were not in line since reservations are not needed. The buffet was also a great option. In the morning we were greeted for our breakfast by very friendly staff and prompt service. The only thing I didn't like was that you could not go into the ocean (red flags always) which is the 'norm' for this location with the waters being too rough (but I was told that before going). The view is stunning of the 'arch' mountain range but you do need to actually take a water taxi (or tour boat) to see the actual 'hole'. We didn't do any excursions because they were very expensive. The package price is also very expensive but I could see why with the 'high end' area and all the work the staff does. All in all, a great trip and would highly recommend.

This IS A 5 * Hotel!! I like RIU chain but Palace Baja California in Cabo is truly amazing!!! adults only choice! The service on every level is exceptional! I’m a definitely a supporter of this RIU location. Everyone did amazing work making sure our vacation is enjoyable and relaxing, We miss you guys already. Food choices and all a la cart restaurants are spectacular! Pools are great, bars, everything is sparkling ✨ clean and we can’t wait to go back! Sending love from Canada and us Polish travellers ✈️?

Had nothing to complain about about the resort. Hotel was always super clean in and out. Food was good specially the restaurants. 100% will be going back............. .............,.................

Beautiful view that we never got tired of. Great service and food. Good drinks. The rooms were spacious and clean. Lots of great people to meet. Super nice staff who took great care of us. Easy walk to town.

The room was clean, but the furniture was very tired, the couch was well worn and should have been replaced, the mattress sagged. The furniture around the deck was also very tired and well worn. The lounges had torn fabric, the metal frame was dirty and in need of paint. The food was bland - all the food at the buffet was tasteless! It didn’t matter what we tried it was bland. Restaurants Krystal and Guacamole were fantastic, both in terms of presentation and taste.

The grounds are very clean. Staff constantly cleaning and sweeping. Staff is super friendly. The food was excellent and lots of choice. We never encountered any waiting lines. The pools were great especially the infinity pool very relaxing. Plenty of chairs available. Only downfall would be for anyone wanting to swim in the ocean. The beach is well maintained but the water is very rough . Resort is close to the town and Marina. Great views of the Marina and cruise ships.

This resort was beautiful. The rooms were very nice and clean - had every amenity you would want, including your own Bar!! Spectacular view from our room. Restaurants were nice, just wish we were able to access the other restaurants (besides buffets). Overall would recommend, had a wonderful stay! The RIU parties were a huge bonus!!

The resort was beautiful and had every service and ammenties avaialable as expected. We booked a standard room which was beyond expectations with the size including full bath and balcony. Service was excellent and rooms and hotel cleaned daily. Food was five star with many vegetarian options.Overall location wa stunning with views of the Arches and close to Medano beach.

We love Cabo....and the new Adults only Riu Palace did not disappoint. We stayed at the first Riu Palace there in 2017...so we loved visiting for a whole day there to enjoy the same wonderful food. The Riu Palace line is a wonderful getaway....I highly recommend to anyone! The grounds, the food, the pools, the wonderful Mexican Staff....the entertainment....all perfect. We are so rested and refreshed from our vacation. Of course, all sanitary precautions of covid were followed.

The hotel was nice but nothing spectacular. The room was large and well appointed, the pool areas were also nice but pretty basic. Nice that there were 2 full size pools and 2 swim up bar pools as it's a fairly large hotel. We managed to find loungers each day but if the hotel was full I bet it would be a lot harder after mid morning. The staff were good in general with only a few that seemed to just be going through the motions. For the amount of money this resort charges I was greatly disappointed with the food offerings. The buffet was random for sure and it was rare to get anything fresh that hadn't been sitting under a heat lamp for too long. The specialty restaurants were first come first served which is fine if they have enough seating but even with the hotel at maybe half capacity there was an hour wait for most if you got there any time after 7pm. The Japanese restaurant and the Steak house were the only 2 we visited. The gyoza was mushy, the sushi was unidentifiable and the Yakisoba was dry and tasteless. Huge letdown for someone from Vancouver where there are more good sushi restaurants than starbucks. The steak house was also underwhelming, Both of our steaks were served under and had to be sent back. At least they weren't over and needed to be thrown out. Under seasoned and lack of creativity with sides. All in all I would not recommend or repeat as we could have had an equal or better experience for half the price in a less expensive resort town than Cabo. Cabo is pretty and I would go there again if I found a less expensive vacation rental but we'll be heading further south again next time for more bang for our buck.

The Riu Palace Baja California is a good resort but should not be rated 5 stars. We had a great vacation due to meeting great people and the proximity to the marina. Pros - all staff were very professional about the Covid guidelines and the process for the PCR test was easy just expensive, it was nice to visit all 3 sister resorts, proximity to marina, rooms r nice and new, breakfast buffet is good. Cons- definitely not 5 star, the a la cartes we not great and not consistent, we have had better food at 3 1/2 star reaorts, the drinks were not great or consistent, or selling this as a 5 star the top shelf alcohol was not top shelf, drinks at the pool or by day were very watered down, this resort just doesn’t have the perks and added touches to be rated 5 stars

This was our second time in a row to this resort. Love everything it has to offer. You can head to the Santa Fe for the amazing and entertaining afternoon an evening pool parties. Room service got a lot quicker this time around. The food is absolutely amazing. Buffet’s, snacks and restaurants. Will for sure contemplate a third stay.

Worth it, would stay again. Buffet food is aight, specialty restaurants less so. Older crowd, but they definitely like to drink. Nightly entertainment is aight too, but goes on for too long and is too loud. You can hear it blasting at night.

We enjoyed our stay despite the unseasonably cool temperatures. We were initially disappointed with our room allocation given my fiancé is a gold club member. After 3 days we were upgraded to a larger room with an ocean view. Unfortunately, two days into our holiday the resort was without water for 12 hours. Not sure how often this happens? We were not aware that there is no swimming on the beach so our stay felt a bit restricted regarding walking and enjoying the beach.

Excellent facilities and design with beautiful rooms, 5pools, 2 swim up pool bars and 3 others, 4 A La Carte restaurants plus outstanding Buffet restaurant. Food overall is excellent. Unfortunately, I had $400 cash stolen from my room by housekeeping staff and even though the security investigation pointed clearly to 1 housekeeper, the hotel management did nothing to recover the money or compensate me for the loss. Excellent free shuttle service to and from the airport.

Food was really bad. Same good everyday for seven days. This is not a RIU standard. Drinks were a three start dating Facility is great . Clean. Staff was doing their best. Management was not around to see. Not that what we were used to with a RIU.

Loved the Riu Palace Baja California! We came as a family of 6 on a long awaited trip. When we arrived we were immediately checked in. Rooms were spotless, very nice and modern. The resort was beautiful, the grounds were manicured and lots of flowers. The food was great, no complaints. The staff were all very nice and friendly. There was entertainment every night always something to do. It was nice that we were able to use the Riu Santa Fe and the Riu Palace if we wanted something different. Beach was great and clean. The Entertainment staff were awesome and friendly, took the time to talk to guests. I would definitely stay here again and would recommend this resort!

The Adult's only did not disappoint! The whole place was kept immaculate from the grounds to the rooms and washrooms and all food areas. Front desk service was the best I've ever experienced (in over 30 years of travelling to the south) The food in the buffet was better than most, and did not even tire od it in 2weeks.Even the house wine was better than most other all inclusives. Especially the Linaji Sauvignon Blanc, and some good Cabernet Sauvignon as well. A better steak could be had at the Japanese Ala Carte than the Steakhouse. (no need to book in advance was the best) Pools were great with plenty of loungers. Only used the Spa for steam room as massages were pricey as usual. (good quality massages available in town for $17-30us dollars with professional service) the beach is clean, a bit hard for walking and not ideal for swimming, but the pools were excellent.

Everyone was friendly the resort was kept clean at all times. It was more than I was hoping for beautiful scenery and gorgeous resort. We were very well taken care of and felt comfortable at all times.

I would give this resort a 5. Pools were all great and huge and clean there were 4. Dining all good and the buffet was tasty and plenty to choose from. The rooms were nice and big and cleaned daily. The view from this resort was very beautiful to look out to the ocean and see the ships from a distance and the sun sets as well. Couldn't walk the ocean beach a little hard to do but manageable.

Everything went smoothly and both Tripcentral and Sunwing service was great. The hotel was less than a year old and the facility was modern, clean, beautiful in every respect. Very simple design which appealed to us. The pool area is spectacular with great ocean views. Sunsets are beautiful. Beach is walkable and wide but beware of undertow if you go in the water. September weather was very hot and sunny every day. Bar service was excellent and by the pool service was outstanding. Great drinks. The Capuchino bar mad excellent coffees. We used the buffet and enjoyed every meal. Good variety and always found plenty to enjoy. Terrific service there. Show area in the evening was comfortable and no bugs! Room was very nice with a great shower. We liked how quiet and low key the place was. If you wanted party action the Santa Fe is a 5 min walk.

This resort exceeded our expectations! My daughters and I were very impressed by the facilities, the food, and the exceptional customer service. The whole experience was fantastic! We would definitely consider going back. The facilities are beautiful and impeccable, the location is great, close to the airport and right next door to the other two Riu properties and their amenities. In particular, the staff of the hotel made it an unforgettable experience as they went above and beyond their duty to make us feel comfortable and to provide an amazing service. From the staff at the beach and pool, setting up our chairs, umbrellas, the towel personnel, the bartenders, chefs walking around to make sure the food was to our liking, etc. in sum we would 100% recommend this resort. The only hesitation would be the beach; however, we were warned ahead of time that we could not swim in the ocean, therefore, we needed a hotel with a "good pool" and this was for sure the right choice fo that!

The resort is new and the rooms are very modern which is why I wanted to stay here. The pools were pretty nice as well with many lounge chairs and no shortage of umbrellas. However the service was pretty bad from the moment I got there, no welcome, no champagne and then put in a room where all I could hear were the outside a/c vents which are super loud. We got moved to another room which was across from Riu Santa Fe so it was loud all night as well from the pool party. The food was terrible as well as the drinks. We ate at the resort buffet once and a restaurant before getting ill. We left the resort every day to eat at the marina or at medano beach. There was also a bad smell kind of like sewage every so often in our room, room service was terrible and house keeping was as well! I paid over $1600 pp. no more Rius for me! I recommend anywhere on Medano beach- preferably non all inclusive although sandos is lovely!

We just spent 7 days at the Riu Baja Adults only Resort in Cabos and loved it, I can’t say enough about the friendly and consistently great service at the restaurants and pool. The food was very decent, especially in the speciality restaurants. The rooms were awesome, Nicely designed and. spacious. The Pools had tons of seating both sunny and shady. The Activity team were lots of fun and if you weren’t into their activity there was another pool nearby that was quieter. The views were spectacular. The only regret was the fact that the ocean swimming in front of the hotel was too risky, However we knew that when we booked. Hard to look at that beautiful ocean though and not go in!!! The only thing this hotel could use was an bar with air con, All the bars were outside either at the pool or on the terrace. I would recommend this hotel.

Definetly would go back to this same resort. Never been to Cabo, and I wished I had not waited this long to go. The resort opened in Dec 2018, I usually give it a year. But not this time, we went June 27-July 4th, 2019. Absolutely nothing to complain about. We don’t like to lie on the beach, we walked it. High undertoe so no swimming in it. But with all else be 100% it did not effect our trip. The staff were so very friendly and great English. Food amazing, buffett better then the a la Cartes. I recommend you to go !

Clean resort, amazing room and food was good with alot of choices. Nice to go to the waterpark slides and parties at the other Riu hotels. Also Adults Only Hotel. City is nice to see and water taxi to see the El Arco and beaches. Great weather in June

I really don't want our incident to persuade my review of the resort, but I know that I depend a lot on the reviews of other that have been to the resort when searching for my next destination so here goes. The RIU resort itself was amazing. It's fairly new so the rooms were very nice though I feel housekeeping could have done a better job when it came to the cleanliness of the room i.e. replacing used towels, soap and sweeping the floor. Overall, the food was good and the fact that you didn't have to make reservations for any of the restaurants was awesome. We felt the pool areas could've been kept up better. We were there during Cabo Fest which made the resort incredibly busy, but it appeared nobody worked during the evenings once everyone was in their rooms. Given where our room was located, I believe my bikini bottoms were stolen from our balcony which is heartbreaking. I only wore them once and they were Michael Kors, so not cheap. I immediately reported the incident and the hotel manager was able to confirm that housekeeping was in our room during the time I suspected them to go missing. Unfortunately nothing was found and the hotel wasn't able to compensate me so I've filed an official report with CMS RIU and I'm still waiting to hear back. I really hope they compensate me another bottom. Really it's the principal of the whole situation and it's disheartening when I work so hard and then go on a vacation and have to worry about locking everything up. The safes aren't big enough to put my suitcase in. This was an unfortunate event as everything else with the resort was great. The gym was small, but all the equipment was new, and I know for a fact that it was mopped every morning as we were there at 6am when the cleaning lady was there. All in all we enjoyed our stay, but unfortunately the fact that an item was stolen from our balcony makes me sad.

Amazing resort. Loved the infinity pool and the view beyond. Buffet was great. So much to choose from, but the taco bar at lunch was the best.Staff is amazing! My cup runneth over, Lol. Entertainment staff made it so fun. Can't wait to go back.

The food was great, the rooms were large and stylish. Amazing layout and view of the beach, would definitely recommend and return to the RIU Palace Baja California. The weather was absolutely perfect for my entire 7 day stay.

Everything about this holiday was wonderful. The food, the entertainment, the people. We had a great holiday. The elite extra cost w Sunwing not so much. Plane was full and we were seated next to university students that hadn’t paid this extra fee. We were last to get our bags at the carousel. The extra 200$ was definitely not worth it. Also Sunwing has the same ridiculous sitcom there and back, so no need to bring earphones. The flight was great otherwise Thank you

This is a beautiful resort with staff that could not have been better. The attention to our needs and the overall service of ALL of the staff, at the front desk, room service, restaurant staff, pool attendants,bar staff, and particularly management staff, was more than we expected. They went out of their way to ensure we had a wonderful stay at this Riu Resort. The food in the Buffet and the five specialty restaurants was excellent.

Overall this hotel was great. The rooms, pools, amenities, view were amazing. The only negative thing I can say was that the food & service at the specialty restaurants needs to improve. Being a new property, I expect this to improve over time. Adult only was great and if you wanted to party... head next door to the Riu Sante Fe.

The Hotel was very nice with fantastic pool/views. Many of the staff didn’t speak/understand English very well. The “Specialty Restaurants” were not very good, except for Japanese which was good. The Buffet was not too bad, however it gets “old” pretty quick. By far the best meals we had were off the resort. As it’s a new Hotel (4-5 months) I would expect it will improve over next year? We would return but only if price remains close to the same ($1700/week) as we enjoy the great dining around Cabo! Overall it was a very enjoyable stay, & staff were mostly very good. Dan Evans

The hotel was clean, staff were helpful and friendly. Tips are expected. The buffet food had good selection with chefs available cooking non-stop. The food at the buffet is the same every day except for one station. There’s no nice way of saying this but; The restaurant selections were minimal and the food was terrible. The suite was nice and clean. We had to call for water and coffee separately to be refilled by different service staff as housekeeping does not automatically do that when they clean your room. That was very time consuming and took away from our time enjoying Los Cabos. We hardly slept the week that we stayed since the noise travels throughout the hotel (Bring Ear plugs). Also the resort next door the Santa Fe has pool parties Monday Wednesday Friday Saturday from 2pm-7pm which is great as long as you don’t want to have an afternoon nap since you heard everything. The activities in the pool were fun but it was always the same activities every day. The pools infinity pools are beautiful but they are not heated and were freezing. The drinks at each bar varied in quality. If you went to the same bar the drinks were never made the same. The best drinks were upstairs away from the pool at the Martini bar. Staffing around the pool was lacking and the staff members had a lot of people to serve it turned out to be better to go to the bar yourself. The gift shop has minimal selection of items so if you need anything best to bring it with you or go shopping in town. The SunWing staff were amazing throughout our entire stay any questions we had and any excursions we took they helped us out which made our vacation more enjoyable.

Just came home after a 12 day vacation at this resort. Overall we were very happy with the resort. It is extremely clean. They are cleaning all the time and picking up any trash etc. You can tell the staff really care about the guests. They are always trying to accommodate any requests that you have. The rooms were very spacious and cleaned perfectly every day. We loved the bars and look out area on the second floor. It was such an amazing view. Carlos the bar manager took very good care of us as well as Carlos at the Gold bar. Also server in the seating area I think his name was Jose. At the morning buffet, Suzanna looked after us and always made a table for us as there were 6 of us travelling together. She also worked at night at Krystal. Thank you so much Suzanna. I also want to thank Jimenez, Rivera, Luis and Ramon at the Indian restaurant. They were all so nice and looked after all our needs. I am not a fan of indian but my group loves it so we went there 3 times. They helped to accommodate my food order so I had something to eat They were extremely happy and we had an awesome night each time we visited. Overall we were very happy with the resort. I think there are still a few kinks to iron out at the restaurants as a new resort but you can tell they are trying really hard to make everyone happy. On a side note, it was so hard to watch when people were abusing the staff due to wait times at the restaurants and service. These employees are working their butts off to make us happy. You are on vacation and no one deserves to be treated the way some of the guests were treating the staff. Everyone should be grateful to have the opportunity to travel and relax. The staff are working to the best of their ability which we thought was amazing. Thanks to everyone that makes this resort a good destination to stay. This is our second vacation at the RUI, first one at Santa Fe several years ago. I would recommend this resort for the price point, cleanliness and the amazing staff that are there to serve you.

Stayed at the new Riu Baja California recently and the hotel hit on all points. Check in was one of if not the smoothest I have ever experienced. Been to 30+ all inclusive hotels to date. Room cleanliness was great, daily service was fine, room additions such as bar fridge and water was always filled to the max. Large patio deck with alot of privacy. Deck view was of the ocean and the Riu St. Fe. We were on the 4th floor. Food at the buffet was decent. Everyday there were new options. Ate here mostly for breakfast and lunch. Dinner was taken at the other restaurants offered. Steak house was good and so was the Fusion. Pools....great atmosphere, great service, swim up bar was more lively than other pools but that is to be expected. Entertainment in the evening was pretty good. Make sure to take in the Micheal Jackson show. It was the best! Overall I hold no reservations is suggesting the Riu Baja California! Wish I could be back there tomorrow!

While the rooms are nice, clean, modern and bright, the Riu Palace Baja California is more like a hotel than a resort. If you like to take time to explore the grounds, this is not the place for you. It is just a hotel on the water. The are four heated pools but they are all located in front of the hotel within throwing distance of each other and the activities/music are often competing with each other, making difficult to just relax around the pool at times. If you enjoy walking along the beach, know that this beach is very difficult to travel on due to extensive slanting. Be prepared to repeatedly be approached by merchants on the beach. Also, the hotel is located a fair distance to Cabos and cab ride is going to set you back $20 CAD each way so if you intend on going into town, you will have to add $$ to your stay here. We enjoyed a nice assortment of food and the staff was very courteous and friendly. Though they try, the nightly entertainment is not very good at all. If you don't like noise, request a room that is not facing the RIU Sante Fe next door. Loud music and parties are organized at the Sante Fe and many have complained that they couldn't sit on their decks or leave their patio doors open because of the excessive noise. These parties tend to end early enough though.

First impression was it looked out of place next to its traditional style sister hotels. The welcome was warm the staff friendly and the room was excellent. We were on the 3rd floor which could be floor 4,5,6 depending which lift you used. The hotel was spotless and staff were always cleaning. The food in the buffet dining room was good and varied and fresh. The alacart restaurants were a bit hit and miss with the service, they forgot to serve our main course in one. I put this down to the staff being relatively new and the hotel. Was fairly full as it was reading week in US. Pools were great warm and clean. Gentle games were layed, the more boisterous stuff happened in the sister hotels. The beach was kept clean and tidy but you could not swim in the sea, this was a big disappointment for us. Evening entertainment improved over the week but a cool wind blew through the entertainment area in the evening, you needed to be seated near a patio heater. A very enjoyable stay over all and you could not fault the hotel on its cleanliness.

Beautiful pools, excellent food and service personnel, 5 specialty restaurants. (no reservations required) well maintained grounds, expensive taxis for short trip downtown Los Cabos. Problem with cigarettes and cigars near the pool and bar areas. (No designated smoking areas) Entertainment needs to be lengthened and worked on for professionalism. (For two week stays repeat of first week.) All excursions in US dollars and very expensive. No need for Canadian funds. Bring Mexican pesos or US dollar.

The property of the Riu Palace Baja California offered beautiful views of the ocean and the Arch. We enjoyed sitting poolside or in the seated area sipping cappuccinos while taking in the view. The food was overall good. We really enjoyed the Krystal and Indian restaurant. We did not have the opportunity to get seating in the steakhouse, but heard from several couples their steakhouse meals were not good. The entertainment was lacking--perhaps because the resort just opened in December and not many acts have been lined up. We did take in the entertainment and the White Party at the Santa Fe and we did enjoy spending time there. We intentionally chose an adults only resort as that is our preference when we travel--this time we were very relieved in our choice as spring breakers arrived at the Santa Fe at the end of our visit. We spoke to people who managed to move to the Baja from the Santa Fe because of the craziness of the students and they were much happy once they did. The Baja is quieter than the Palace and Sante Fe, but everything is till available to Baja guests whenever they want. I would consider returning there again.

For my very first trip this place is awesome nothing bad to say about, the staff, rooms, food etc, everything was all around great it’s going to be really hard to top this place for next year if we don’t discuss going back I really would like to go back once again in my lifetime riu is awesome!! Thanks for the great experience!! Also if you go down to the marina I recommend eating at the where’s the food place WTF. Really great food and owner is great guy cheers!!

Nice room except if you are facing the Santa Fe Riu. Lots of loud music and pool parties. Waiters are very friendly and polite. Nice variety of restaurants with plenty of food. A lot of entertainment on site...volleyball...aqua fitness...challenges....ping pong... Very nice beach...you can walk all the way to the marina.

I stayed for a week in January with my brother. Everything from the smooth check in our room, the food, the grounds, staff and cleanliness of the resort was fantastic. I would highly recommend the Riu Baja California in Cabos San Lucas as a destination to visit.

This was our first time ever in Mexico and we are seasoned travellers... what else can I say but AMAZING! Staff, food, rooms, pools, the view...unreal! We will go back for sure. The Riu got this one right for sure!

The resort is brand new. Had some issues with water sound in the ceiling. Called maintence and problem was said to be fixed. I had to follow up with them. They did not call me. Resort does not feel like you are in Mexico. No music anywhere besides at the pool, and not mexican. Entertainment in the evening needs help. Rooms need more privacy. When someone comes to the door you need to hide if you are not clothed. Overall buffet food was good some a la cartes where also good. Grounds are kept very clean.

Rooms and grounds were extremely appealing. It was very well decorated and very well built and designed. The view and Cabo itself was also beautiful, a must see. However, service was slow or non responsive, nightly shows were boring and repetitive. Singing and dancing. Every night. Was in bed by 9:30pm because of this. The shows also last until 11pm which I think is too late for people who want to get to bed earlier. If they pushed shows back an hour it would be perfect. The rooms also have issues. Overflowing shower, and very thin walls. You can hear people above you and water pipes very easily. Elevators also have the wrong floor numbers, so it was confusing. Food decent, at best. A la carte's were more disappointing than the buffet. Only some are open at specific times of the week so if you don't arrive at the door 15 minutes before they open you may be looking at a 45 min+ wait time. Also, staff in the A La Carte's was horrible 90% of the time. They did not know what they were doing, never explained the menu's once in the 4 restaurants I dined at during my week, they were extremely rushing and felt like they were trying to get us out of there as quickly as possible so people didn't have to wait. Pool area was gorgeous and well designed. Just enough pools, bars, and spots to eat lunch very close to the pool area. The entertainment during the day was very lack luster. Music playing only at one pool bar, and pool games started late (3pm or so), sometimes none at all. Riu Fun staff wasn't around as much as I'd like. However, I noticed at this adults only it was mainly people 50+ years old. Maybe try the Sante Fe if you are young because you will get bored. Overall, the place was very clean and beautiful to look at, however things do need work starting with staff and service. I can't imagine this place at 100% capacity during these times. It will be a mess.

The Riu Baja California only opened in December so we were expecting some "hiccups" but were pleasantly surprised at how well everything was running. The service was excellent and anytime we had any questions or needed anything they were happy to help and responded quickly to our requests. The rooms were beautiful and we loved the infinity pool. We had no complaints with the food at the buffet and all the a la carte restaurants were great. You couldn't make reservations as it was a first come first serve which meant you had to get to the restaurants right when they opened which was a little bit of a downfall. However, we managed to get into all the the restaurants and loved the food and service. Brandon and Carlos were great bartenders at the pool and Carlos (head waiter/manager) at the Sofia was awesome. Also Susanna who was a waitress at the buffet was great. We also did some tours with Cabo Adventures which was booked through our Sunwing agent at the resort and they were all fabulous. All in all we would recommend the Riu Baja California and we would love to go back to Los Cabos.

We had a great tip. We loved that it was a small resort with big resort amenities. Lots of chairs. Lots of towels. Amazing food!!! Strawberries and Shrimp. The staff was super great. Beautiful location. We enjoyed the water slides at the attached resort.

This is a brand new hotel in the Riu chain.The rooms are beautiful with balcony and you have a rack to hang wet clothes.The pools and sitting areas all terrace down in the centre of resort.Very good view of the beach ,sea and the cruise ships that come in.Lots of beach chairs on the sand and around the pools.Only a few minutes with the town bus to go to the marina or about a 40 minute walk.Walmart is outside the resort 15 minute walk if you need to get anything.The buffet was amazing with so much food to choose from that you should never say there was nothing there you like.The restaurants,the Italian was great,good lamb chops.Good selection of entries. Japanese was very good,not as much your choice for the appetizers they just bring out sushi.entrie was good. The Krystal fusion was likely the best and the most organized with the staff.You made the choices for both appetizers and entre.Very good.The steakhouse needs to be revamped. Location in itself makes it to be very noisy.The staff where literally running around causing more confusion.You had no choice for the appetizer which came out with octupus,scallops.shrimp in hot sauce.Not everyone will eat these things so its pretty limited .The main course was steak ,lobster etc.Your choice.The steak was good if you got it cooked to your taste.My husband's steak came out raw the first time.Sent back but was barely cooked in places to medium.They fool around a lot with serving the entre with trying to find the ladies meals first.They lift the lids to find on the tray who's meal is who's,which to me causes more chaos.The tray fell to the floor which caused more stress on the wait staff.The French fries served with a very spicy coating was not good.You had no choice with the potatoe.We did not go back to the steakhouse.It needs a new menu and choice.The Indian restaurant was with no choice you just where sent out small dishes of I am not sure.Very spicy and for myself I just couldn't enjoy anything.It also needs to have choice and a new format.But when all is said the buffet was always a good choice to eat with everything to choose from.Fish ,salmon,lobster all was available to enjoy. The resort really caters to the party group so not much peace and quiet.The resort was beautiful and I like the quiet in the morning too sit by the pool and just relax.No music but by 10 am the music is on and it's the music for younger adults.It would be nice if they had spa music till noon.The partiers are likely just getting going by noon,or maybe they could use some quiet music for their hangover.You had bar service all day at the pool with staff getting you your drinks.Very good. The aquafit was very good when run by Alexandria.You got an amazing workout. Entertainment was there each evening but I am not one to take that in.The tenors were good.No comment on entertainment. The young adults running entertainment where very nice. Overall the resort is beautiful,good food,and the view is amazing.I saw the most amazing sunrises each morning.Its a resort you should enjoy.We did.We had 3 couples over 60.

Checking was quick. Room was spacious,very clean, could of had blackout curtains. Coffee was available in the room but no tea was available. There must be a unit that could make coffee and tea with hot water without the coffee flavor residuals. Water was readily available, ran low once but phone and water was delivered in less than 10 minutes. Dining- overall adequate. New resort still on a learning curve. E.G. eggs not always cooked throughly, easy over still runny,bacon inconsistent, sometimes burnt, rice sometimes over cooked. Coffee came in crafts but tea served in 1 cup pots. Would of been nice if there were some crafts for tea only. Buffet was my go to.Restaurents don’t take reservations so at times waites were up to two hours.....back to the buffet. Not all restaurants open all of the time, they rotate a couple of them during the week. Hotel staff very friendly but as mentioned, still a learning curve for some due to this RIU just opening in December 2018. Grounds very clean. Pools were clean and warm, refreshing though. Towels were still given out in exchange for the cards, which seems somewhat antiquated these days. I’m sure this resort will be a full 5 star in the near future.

A newer resort...some kinks still to be worked out (your floor depends on which elevator you take!). Staff mean well and try hard but need to let guests pass first (they usually barge through but not in a rude way if that makes any sense). Food was of very good quality. Rooms were clean, modern and bright. Numerous pools to lay beside. A short taxi ride to town. I would stay there again! Thank you Gina for a great recommendation :)

We paid a lot of money to come to this hotel. I have been to other Riu properties and they were always fantastic. I suppose the hotel will be fine once they get the proper staff in place and it’s been opened a little longer but for now they should be offering deals to stay there since they are not ready nor have the full staff to accommodate. The room smelled of sewage which we continually told them everyday when we can back from the pool. They would send someone to spray the room. Didn’t help there is definitely a problem going on. They should have given us another room since the hotel was empty. We requested a high floor near the pool. They gave us a room at the back of the hotel on the ground floor. Request was not even considered. Ran out of propane in the heaters. Took 3 days to fill back up. It was cold at night they should have had those filled immediately or had back up.

The food and service was second to none. The atmosphere and scenery is beautiful. There are three items that I would recommend being looked at: 1) when someone is too drunk instead of giving them a bucket to throw up in, take away their band so they can no longer drink for a period of time. Any kind of fighting the persons should be kicked out of the resort. 2) the stairs need to have a strip on the bottom of the stairs, the brown seems to blend into the next stair making it a trip hazard. 3) Do not let vacationers put their own music on, the resort picks the music and that is it. There seem to be a lot of tension when one group wanted their music and not everyone appreciated it. If the resort is in control of the music that will eliminate discussion on music.

Had fabulous stay with outstanding service. Will highly recommend for adults. Breathtaking scenery and easy access to everything. Staff extremely friendly. For being so new was near flawless stay. Was a tonne of fun