We booked Preferred Status which gave us use of all facilities of both Catalonia hotels . Restaurants were excellent, pools beach and entertainment. We would book at this facility again in the future.

We booked Preferred Status which gave us use of all facilities of both Catalonia hotels . Restaurants were excellent, pools beach and entertainment. We would book at this facility again in the future.

Just about everything was wonderful, there were the restaurant randomly closure that was very disappointing, although the buffet was good, there really wasn’t much for options on the Saturday evening, this is a great place and I know we will be returning soon

Our stay at this four-star Cancun resort exceeded all expectations with truly exceptional service and stunning oceanfront views. The staff went above and beyond to ensure every need was met with a warm smile. Amenities were top-tier, featuring pristine pools and a relaxing spa. Dining was an absolute highlight; the on-site restaurants offered an incredible variety of flavorful, gourmet dishes that rivaled high-end city eateries. From the immaculate Privileged rooms to the vibrant evening entertainment, every single detail felt luxurious and well-cared-for. We cannot wait to return to this tropical paradise for our next vacation.

The resort over all was beautiful but unfortunately there were a few downfalls. I book for my family of 6 (3 being children under 9) to stay in the privileged room, we were suppose to get 2 queen beds and a sofa bed. When we got to the hotel they said they did not have any privileged rooms available with 2 queen beds for the entire week. We were than asked if we wanted to go to their sister resort in cancun which we declined because we had other family members with in another room. Due to the inconvenience, they said they would bring us an extra mattress and also an extra cushion for the sofa bed in our room, but was not given any of these. Also we wanted to book hibachi but again they said they were not able to accommodate 6 people for the entire week we were there.

I will start my review from the welcome and the receptionist in the restore was excellent The room very clean and comfortable also the room service excellent The pools was great and clean and the beach was good and we appreciate the workers how they clean it. But the pool hours open they closed very soon should be close a little bit late. At least keep one pool be close late. The restaurant are amazing specially the privilege restaurant but the 2 buffet decent. I extremely willing to play mine gulf and tennis but unfortunately during the day is very hot and we disappointed is close at 5.00 pm so should be keep ad night open with lights and projectors! Also missing tennis table The support room was excellent The spa was a mazing but my our son very close to 16 years jut by one month for the spa and the gym age rule should be more flexible specially with the parents Another things bothering us the exclusive team very pushy and they call us few times in early morning few time I told them we're not interested but still they tried to explain to us !! But over all staff in resort are friendly and respectful you're a mazing resort

Resort is smaller than most. Making it easy to navigate and not much walking distance between venues. It's also older than most but is in fantastic shape. The grounds are well cared for. Our room was a fully renovated, "Premium Deluxe". Pools are great. The Beach is not. Although posted reserving lounge chairs is not permitted, you have to be at either by 8am to reserve your lounge chair or you could be out of luck to find a spot with any shade. The food/drink were definitely the star of the show for the price point. Ala Cartes, Snack Bar, Buffets and Bars were all very good. The resort has a 'no smoking' policy anywhere on the property which we also appreciated. We would return to this resort without hesitation.

The Resort itself was breathtaking! Our room was perfect! Rm # 5024. Unfortunately there wasn't much of a beach area for walking, but the walk to the Marina and all it's attractions made up for it. First time at a resort where the food at the buffet was the same pretty much each day. Thankfully all was very tasty. Did notice however that it was more centered to family's than adult couples. Note: the Lobby Bar should really have more live entertainment as that's the only place to go afterwards when everything is closed to mingle with people. Plus, bartenders at the lobby bar definitely have an attitude when it comes to the last half hour of closing. That was what we did not appreciate. Did not like the " lights out" feeling after 11:00pm. Not everyone wants to do the Disco.

Loved our stay at the Catalonia Riviera Maya. March 2026. 2 adults and 2 older teens. The family suite worked out well. Spacious enough for the 4 of us. The room was very clean and the housekeeping service was great. We had the Privileged package which gave us access to a smaller separate pool, a dedicated beach chair area and a dedicated bar. We spent most of our time at the Privileged pool but did use other areas of the resort for activities (volleyball etc ). Finding chairs at the pool was never an issue and the practice of reserving chairs with towels didn’t have much of an impact as it was clearly posted not to do so. The food options were great. The buffet had a nice variety, lots of fresh fruit and veggies and regional dishes. I loved that it wasn’t centered around North American style fried foods. The A La Carte restaurants that we ate at were some of the best all inclusive A La Carte meals that we have ever had. The drinks were top notch. All made to order in a blender, not from slush machines. Being in the gated community of Puerto Aventuras made this better than the average all inclusive because we could leave the resort to walk around town and always felt safe doing so. The ability to walk 10 minutes and play a round of golf was a bonus. We rented a golf cart to explore the town which was fun. I would recommend this as a family friendly place. Not big on night life but that suited us. The shows were phenomenal. Very well done. Not too cheesy. Some very talented people in them. We would return to this resort and highly recommended it.

Catalonia Riviera Maya was a wonderful spot for a vacation. The grounds were beautiful and well kept. The food in the buffet and a la cartes was great with lots of choices and was fresh and well prepared. The best feature of the resort is the compact size, everything is within easy walking distance. And the staff were friendly and attentive, any minor issues were addressed right away. Overall, a fantastic vacation spot!

Great resort.Nice location.i enjoyed our stay food was very good. You can do lots of walking. Walking to the store. Saw dolphins swimming and playing with the ball. Very secure place.High quality public transportation comfortable and safe.

Great food, lots of variety, room was spacious with comfortable bed. Staff is very friendly and always available. Good entertainment with professional staff. This was our second time at the hotel, everything was great except the beach, which is what keeps us from coming back more often.

The resort has excellent food, both in the buffet and restaurants, especially the Japanese restaurant. Staff are hard working and attentive to requests. The evening entertainment was excellent, the performers are detail orientated in their performances and facial expressions are superb, the performances start on time, the audience loves to participate, costumes are great, can't say enough about the team. The rooms are clean, updated. The pools are smaller (not meant for doing lap/length workouts) but good for aquatics. The beach is small, good idea to bring water rubber shoes if you like to be in the sea; the weeds were cleared up within days despite the severe influx of weeds.

The resort was really nice. Not too big which we liked. Staff were constantly cleaning the pool area, grounds all the time. The beach wasn’t the greatest, small and lots of seaweed when we were there in end of Feb to beginning of March. Buffet food and À la carts were really good. Lots of food options and drink options. I would highly recommend this resort. Only thing I didn’t like was most the stores on resort required a credit card and didn’t take cash. Brought cash to only not be able to use it most the time. Only for tipping.

Beautifully kept grounds. Clean. Well staffed with the hardest working and friendliest people we've ever met. Plenty of food with good variety. Steak house was recommended as an a la carte but disappointing. Not edible to and of our 6 people table. Other a la carte recommendations were amazing. There was construction going on right on the property line that made it difficult to enjoy the privileged area due to noise and diesel odor. Not the hotels blame but did affect us.

Everything about this resort was great. The room was perfect and the grounds are beautiful. Staff was pleasant and efficient. The food wasn’t the best. I would go back again. The fact that this was all part of a gated community made it feel very safe

Everything about this resort was great. The room was perfect and the grounds are beautiful. Staff was pleasant and efficient. The food wasn’t the best. I would go back again. The fact that this was all part of a gated community made it feel very safe

There are better options. They weren't accommodating and options weren't great. You have to do reservations for dinner and it was always booked. Would never go back. I've been at many other resorts and the food option and service has been much better

We had a wonderful holiday here. The food was very good and plentiful the resort is spotless, they are very attentive to the guests, we enjoyed all the night shows and pool entertainment crew are amazing. Beach area is rocky to get in but noticed many people in snorkleing and swimming.Our room was so comfortable,Stayed on Riviera side . Great time Catalina .

The staff are excellent, very beautiful and clean resort Small resort with lack of pool entertainment and music as well as nightlife Not being able to get in a la carte restaurants Eating buffet all week got old Variety of beer would be nice as they only had modelo Overall our week was great weather and service was excellent

This was my second time at a Catalonia chain resort and this one didn't disappoint. The service provided by everyone (and I mean everyone) was impeccable. The resort grounds were very clean and there was a variety of activities at the main pool all day (make sure to be up early to save your chair or you will lose out!!). The buffet was good with lots of variety. The a-la-cartes were very easy to book (despite previous reviews) and most you could book a couple days in advance, except the teppanyaki. I recommend upgrading to the Privilege Premium Deluxe room. It was a very modern, clean room with all the bells and whistles. We were in room 418, so if you face the back like we did, it can be a bit noisy as it's a route for the service trucks. You also get to go to the B-Loved restaurant (and that was delicious) and have the use of Pure chill out bar, which is a mere 10 steps from the edge of the pool. Burgers restaurant is also a must try, as is the juice bar, Maloo!! Wi-Fi was very good throughout the hotel. If you are looking for a beach, this resort is not for you – there is a very small beach for Privilege guests that isn't rocky (the other side is very rocky) and the larger beach area is at the sister resort next door. It's very safe as it's in a gated community and we walked 10 minutes down the road to the marina to check out the shops and cafes/restaurant. Or you can rent a golf cart from Paul who is out front of the hotel daily. There is a golf course close by, but seriously overpriced. Check out Nauti Burro and Munchys down by the marina – both make an amazing margaritas.

The resort is small, pretty, clean and friendly. Shows and entertainment were good We got the privileged package but nothing other than different colour beach towels differed from the regular package. We had a renovated room but not in the privileged section, not two beds we requested ahead, no a la carte reservations ,except the included Bloved which was just ok. The reservation system is a bad joke, we tried every day before 8am and were not able to book one. There is not enough chairs around pool and beach. The lobby bar and sitting space way too small for the amount of guest, not possible to find a seat! The buffet was ok, great selection of fruits, very few deli or cheese options. Never seen smoked meats or fish/sushi. No themed dinners, food very repetitive and not warm enough. Compared to food options we had at other Mexican resorts we went to , there are very limited choices. Also couldn't get a late check out (our flight was very late at night) as promised by one of privileged extras.

The resort had awesome bars and restaurants, although I found the restaurants hard to book. The buffet rooms had a great assortment of good food. The layout of the resort made it extremely easy to navigate. Our room was good, but if the bath tub on the deck was made into a hot tub, that would put it over the top. I have been to better beaches, but while snorkelling I did see a lot of marine life in the water. Overall, it was a great experience and I would return for another week some day.

First the good. The grounds were well groomed, the food in Bloved and a la carte dinners were delicious. The staff were very friendly and efficient. The bedrooms were clean and updated (was told our building was newly renovated). We enjoyed the amenities and had a fantastic time. We found the size of the resort was perfect to get around in. I also want to make mention that Keila in Bloved was amazing as our main server. The resort is lucky to have her! Now the bad. While we appreciated the location of out rooms, it was very central in the resort as we were in the Privileged rooms, our nights sleeps were not restful at all. Building 3's stairwell was directly across from the building that housed the laundry, supply room and dish cleaning area. The noise at night that came from there was very loud, and reverberating up the stairwell and into our rooms. The doors to the rooms are very thin and need to be sound proofed. Also the path from that building out to the rest of the resort ran right past our patio door. All the transporting of laundry, booze bottles etc to the rest of the resort were moved down that path in carts that had plastic wheels. These deliveries were made at all hours of the night and would constantly wake us up as they went past. As mentioned above, if the doors where soundproofed it would help to buffer the noise of the other guests coming and going. For most of our stay we had 2 rooms that were together and had young people in them. They did not respect any other guests, and banged their doors and talked loudly when they left at 11pm and returned in the wee hours of the night. The other recommendation I would make is to have more shading around the pool areas. There is not enough! Overall I would return to this resort, I would just never stay in building 3 or in a room along that path.

We came for a mini moon, and had a great time! Weather was meh with some cloudy rainy days, but it wasn’t the snowy north! Even with the rain lots to do with nightly entertainment and food we’re SO SO GOOD! Bartenders were friendly and the PURE bar made the best drinks! Also the location of this resort is great as you can leave to explore playa adventures and feel safe doing so!

Grounds well maintained, customers listened to and accommodated when possible. Responsive to inquires and many questions. Friendly and professional. Staff are diligent, polite and very hard working. Would go again.

This was my 4th trip to thr property and I do love it. The brach is nothing to write home.about, it's rocky and definitely not the "long moonlit walks on the beach place. The food at the buffet was varied, breakfast and lunch had the best selecrions, dinner was kind of repetative Of the a al cartes, i dont usuly go to them as im fond of food from a local pub, ww did wat out at the burger once this visit and it was very food. From previous trips there i know the a la cartes to be nice. Service is excellent except rhey could use one more FT bartender at the swim up bar on the RM sIde just to attend to the walk ups. Overall it's a good resort in a pretty and safe location and I will come back again.

Everything about this resort was top notch but, the booking process for the restaurants was a complete fail! The privileged package is highly recommended as it allows for meals at the Beloved Restaurant ( no reservation required) and a special area on the beach! Well worth the few extra dollars.

Everything was awesome. Couple of suggestions. Add some more traditional food items in buffet . Some Indian, Chinese and Middle Eastern dishes . Need to work more on dampness in the rooms . Oh also juices especially orange juice should be freshly squeezed. ( if possible) . And also it’s a bit expensive when purchasing something. Us $ is not cheep when we convert Canadian $ in us . Prices were very high .

My family and I stayed at the resort from June 26th to July 3rd for a week. The resort itself is aesthetically pleasing, and the dining options, including buffets, a la carte restaurants, and snack bar, were quite enjoyable. The pools were meticulously maintained and consistently clean. We found ample seating available at both the buffets and snack bar throughout our stay. However, we encountered challenges with our accommodations. Despite my prior request via email two weeks before our arrival for our room to be near my mother's, we were allocated a room on the 4th floor while hers was on the 2nd. Given that we were traveling with our 5-month-old, proximity to my mother was important for us. Although the front desk assured us they would relocate us by the second day, we were never contacted. Furthermore, upon check-in, we discovered that the air conditioning in our room was malfunctioning. Despite notifying the staff immediately, and multiple attempts by technicians to fix it, the issue persisted, leading to an uncomfortable first night for us and our infant. After enduring three days in a sweltering room without resolution, we escalated our concerns to management. Subsequently, we were relocated, but this delay consumed a significant portion of our seven-day vacation. Additionally, we found the resort's booking system for a la carte dinners overly complex, as reservations could only be made on the day of dining, requiring us to wake up early each morning to secure a spot. Due to these specific issues, I am unlikely to choose this resort for future stays.

The hotel was clean and the workers never seemed to stop working. Meals seemed to be the same all the time at the buffet but was lots of choices. Seemed hard to book the a la carte dinners and they were never full??? so not sure why that was. The beach area and places for shade was great. Even though we go sick we had a good time

There was four of us and we all got sick not sure if it was the food or the drinks. Even one of the workers said a lot of the staff are getting sick too. We tried to purchase medication but was all sold out at the resort store. What does that mean? Decide for yourself… There was construction going on at one of the restaurants which was right beside the pool and beach. Noise all day long every day we were there and we were there for 10 days. We tried moving away from the construction but then we ended up by the pool where all the loud music was. Good thing is the staff was very friendly and the resort was very clean. We won’t be going back.

So, this place was booked last minute as I had some time pop up unexpectedly in my schedule. The booking was advertised as $1859/pp based on double occupancy including taxes. Knowing there would be a single supplement fee wasn't a big problem as I’ve done this many times before. I certainly wasn’t expecting over $1000 extra as a fee, not to mention the new booking wasn’t ’privileged’ as advertised on my original request through Tripcentral. $2963 was my total, not a great start, and even less impressed to realize it wasn’t a ‘privileged’ package which is annoyingly important at this specific resort. Resort itself was mediocre, although food was good and service was 8/10. Trying to book restaurants is ridiculous, and you’ll hear everyone at the resort complaining about it. Pools weren’t great, entertainment was ok, beaches are really non existent although my intent was solely for the snorkelling on site which was pretty good, although a bit less impressive than I hoped. Theft here was brutal, and it’s particularly bad due to the fact I was travelling alone. You’re definitely being watched. Starting on day # 1 and ending on day #4, I had the following things stolen: my towel (2x), shirt, new sandals, Adidas hat, new travel mug, diving fins, diving knife, underwater camera, small roll of tipping $$. This has NEVER been such a problem in the past, and I’ve been to 36 all-inclusives since 2001. Literally dropping things on a beach chair and going into the ocean for a dive and coming back to having your stuff gone. Speaking with other guests at “customer services” (complete joke btw) mine was not an isolated incident, and the other guests that had similar issues were also travelling solo, although this did occur with some guests travelling in groups. Of course all these guests were in the water at the same time of their incidents. Reporting is pointless, they just direct you to ‘lost & found’. Having my diving gear stolen and not being able to trust leaving things around really turned this trip sour as the focal point of the trip was snorkelling. Leaving was another matter. They charged me the taxes to leave the country and added room fees (which were higher than the receipts I had) and demanded it be paid in cash, claiming their card machine was having ‘technical issues’. Surprisingly, the atm just downstairs had no issue with transactions?? Very sketchy considering they WOULD NOT provide a final receipt, and they got extremely upset when I started videoing their request and filming them at the front counter.

This smaller resort had a welcoming and relaxing atmosphere. Food was very good, although the 8:00am restaurant booking system was extremely frustrating. Beach was a bit rocky and limited access to walk and entry access. Entertainment was good but late to start at 9:30pm each evening. Also, no alcohol service after 11:00pm, aside from the disco, which was very loud including the lobby bar, which also faced roadside).

Very nice resort, workers are so kind to everyone. Our rooms on the other hand had a very bad odor of mold/mildew/water damage, not nice enough for what we paid. The meals were meh, tired very quickly of buffet and the same food severed over and over. I do not think I will ever go back to this resort.

Grounds are nice well taken care of Rooms need some updating outlets need to be working Light fixtures need to be clean Vents need to be dusted Buffay lotta times of food was not very hot and basically the same thing over and over the pool entertainment was excellent. etc. Carla Pepe Kevin DJ they were all great very respectful and very nice.Etc .

It’s a beautiful resort. Not too big, not too small. Tons of options to sit back and relax. Didn’t feel crowded even at a full buffet. Lots of shade options as well as sun. The buffet food could have been a bit better but the restaurants amazing dinners made up for it. But the staff.. I would return just for them! Pedro and Oscar are the most fun bartenders you could ask for!! I’d go back just to see them again! Nobody is hounding you on the resort which was amazing. People come by and ask if you’d like your hair done or a massage but quietly dismiss themselves as soon as you say no thank you. Very kind people there. We had an awesome honeymoon to say the least!

While we still enjoyed our enjoyed our time here, and the room was clean, and fresh, we were disappointed in the location of our Privilege room, due to the path beside had alot of traffic from the staff rolling carts in the wee hours waking us up at 5am. The theater entertainment was NOK. There is not much beach area to speak of. Pools were too cold. Food was great where ever we ate. Distance from the airport was a bit further than expected, and transport was brutal. You can walk to the shops and a marina, which was nice.

Beach-Snorkeling in the bay was great. Beach was good although the entrance to the water is rocky but that is happening all down the coast with the erosion of the beaches. Food -was pretty good at the buffet, the bloved restaurant was very good (only available for privileged guests). Steak house was great. We didn't try the other a la cartes due to reviews. Entertainment- staff is amazing and the evening shows are quite good. maybe not for everyone, but we liked them. Rooms- traditional and comfortable. Nothing fancy but Im coming to mexico and expect the workmanship to be a little rough. Gym - decent with enough machines for the size of the resort. Water sports - not a lot to offer here. Some kayaks but you can't really go anywhere too interesting. You can explore the inside bay, which is fun enough for an hour.Beach volley ball and other games were great and well organized by the staff. You wont be bored if you want to participate in the arranged activities.

Grounds are wonderful, staff very friendly, food excellent, SPA - super, entertainment amazing. But - access to the water - not very easy. Would highly recommend having water shoes. Beach is not very big, but it was enough for us. Pools are very nice too. Also -rooms could be better decorated,, they seem plain. We have been in this resort twice, both times with the privileged packages and we wish we understand why we were not placed in the villas clearly marked " privileged" .....

Second time at Cstalonia. Great food, veriaty of restaurants, food tracks and bars. Small beach but grounds are amazing. Located within secluded residential complex with stores and more bars and restaurants. Also in the center of this complex you can swim , play or watch dolphins.the resort staff is great.

The stay was an absolute nightmare — cockroaches and ladybugs in the room, zero water pressure in the shower, and noises from the hallway and people getting busy in neighboring rooms. As for the amenities, restaurants, and bars, they were a complete joke. The food lacked flavor, had bad quality, and to add insult to injury, they recycled leftovers like toasting old bread to use as croutons in salads. Everything shut down at 11 PM, and you couldn't even get a drink afterward. Room service offered a laughable three items after 6 PM. The disco club and sports areas reeked of rotten humidity, making it nearly impossible to breathe. To top it all off, the place seemed to be infested with some rat/squirrel hybrid creature. They were everywhere—on the beach, in the lobby, in the corridors, between rooms... This was a disastrous experience. My advice: STAY AWAY

We upgraded our room to the Privilege Suite with the private pool and it was the best! What a wonderful resort, staff were so friendly and accommodating, food was delicious with so much variety. I would recommend this resort to anyone looking to have a safe and relaxing vacation.

I was extremely pleased with my experience at Catalonia Riviera Maya. The people were absolutely amazing right from the moment I arrived, Special kudos to my new friends Fransisco and Garardo who made my experience even better! I’d recommend this resort to everyone!

We liked the layout, that kept everything in close proximity. For the most part Staff were friendly and helpful. The resort was very clean and well maintained. We are definitely considering a return trip.

Overall the resort was alright, they kept it clean and i liked the smaller size of it which made it like it wasn't overcrowded with people and it was easy to get around and there was always somewhere to get some food if you were hungry. I only attended 2 shows but the ones i went to were good, especially the rock show with a live band. The things that i found strange were no beer or booze in the room and were just told to give the bartenders a tip and they might give you some cans of beer to bring back to your room and they wouldn't you bring food back from the buffet and restaurants to your rooms at all. Also the reservation system for booking the theme restaurants was pretty bad and you would basically have to wake up at 3 in the morning to book a reservation for the next night or you werent getting in at a decent time/or at all and then when you go to the restaurants for dinner, they never really felt that busy. The beach was also pretty much unusable till the 2nd last day or our trip due to seaweed and they were working on cleaning it up the whole week we were there.

The grounds are beautiful, the staff is great and we never had a bad meal. We stayed at this hotel 5 years ago and loved it so much we came back, but I don't think we will be returning. We paid for a premimum room like we had 5 years ago which gave us beer in our room as well as soda and water, this time only water. Trying to get dinner reservations, I had to set the alarm and get up at 4 am to book and even then we only got 2 ala cartes. You should not have to get up at 4 am to book dinner, and you could only book 24 hrs in advance. You should be able to come in on your first day and pick the days (if available) for the week. When we did go to both the steak house and the Italian half the resturaunt was empty so not sure what the issue was. I would recommend this hotel but i would say to pay for a standard room and not the extra for a premimum as you don't get anything extra

Overall the resort was fine, weather was good, service was great, people were great, accommodations were average, but fine, food and drink was good. My main grip is the waterfront, really no beach to speak of. Retaining wall, rock and were there is beach, can't walk out because of the stone under the surface. Weeds is another major issue, water area became clogged with weeds.

Overall the resort is well run, the landscaping is fantastic, staff very friendly, food and beverages was plentiful however quality has decreased and very few options for non alcoholic drinks. Enforcement of no smoking areas and no reserve beach chairs, is weak, realizing it’s very challenging to deal with returning clients.

The grounds were well maintained as the staff were constantly grooming the bushes and grass Our room was adequate for 3 people , however there was a daily battle to get towels and face clothes for 3 people The bathroom was dark with the brown tiles it needed more light the buffet food was okay but became same thing every day the Japanese ala carte was very good it was the only one that we could get as you could only reserve it on line this procedure was not good for us who are not tech savvy the beach was very poor as it was very rocky the one pool that we could access was very good

The resort was in great condition and they kept the grounds looking amazing. The staff was very friendly and if you needed anything they would go out of their way to make sure you were taken care of. Would definitely recommend this resort.

The hotel was exactly as expected, 4 star. The food at the buffet was decent, they were always refilling stations, so sometimes you did have to wait for bacon, veggies or chicken, but they always brought more. There are 2 egg stations for breakfast, one more geared for omelettes, but they still made me eggs if they were less busy than the other. Lunch and dinner they had a meat station, which was very basic but many sauces to pair at the other stations. There was no pasta station, which is a first in my experience but they did have pasta dishes. I do wish they had a pasta station, so it would be fresh. The snack bar was always delicious. Burgers were good and the chips and guacamole delicious. There was also Chicken wings, hotdogs and other traditionally "American" food. The hotdog stand we had once and it was good, then was out of commission for the week, so they had a taco stand which was way better. The Crepe stand also had milkshakes and ice cream cones, which was a great addition. The crepes were okay, in my opinion. Getting a reservation to the restaurants was difficult, we were lucky to get into the Italian and Japanese. Both were okay, the "Japenese" teppanyaki show was not as exciting as I have seen at other resorts or even at locations in Whistler or Toronto. It is more mixed "Asian food" than Japanese. We had the upgraded PRIVILEGE status and luckily paid very little to add it to our package, as the cost was worth it, but I wouldn’t pay the $50 per day I heard others paid at the front desk. We were to get a king bed, as a couple on our honeymoon, but ended up with two queen beds. The Bloved restaurant was good, but the same menu daily, it would be better if it was rotational. If you didn’t get a reservation to another restaurant you had other options to chose from. The "privileged" pool area was more quiet, but it wasn’t monitored so there were regular wrist band people at the pool. Not something I cared about, as I was always able to get chairs. Others were concerned as they had paid and couldn’t get what they paid for. The privilege beach, is quiet, but unfortunately on the lagoon side, so the water was not as clear and a little on the green side. The entertainment shows were the best I’ve seen for theatre, but didn’t have as many acrobatics as I’ve seen at other hotels. Usually they have aerial silk performances and fire shows on the beach. That would be a great addition, a fire show or similar performances on the beach one night. After the show, there is also no other form of entertainment, except the late night disco, which is not for everyone. It would be nice if they kept another bar opened even until midnight with live music, but I understand difficult with the rooms so close. Overall, the drinks were made pretty well. Mojitos were the best. They will ask you how strong you want them made and they are pretty good at remembering your face/drink preferences! Caesar at the Japanese restaurant was an outstanding host, and the bartender there was outstanding. Joel at Italian was wonderful, super friendly. Arturo was the best entertainment staff. He was so fun and funny. He was Cogsworth and Flounder in the Disney show, it was the best! The Moana show was really well done, the best of the week! Most of the staff speak little to no English, which made it difficult at times, but we did google translate, as needed. The spring coil mattresses were not very comfortable or supportive. The room we had was nicely renovated and the shower was good. The room cleaning services were always great, they left us enough towels, water and many soaps. The Room Service we received was also decent, great chicken sandwich. The resort had many things for children to do, definitely more family oriented. I also recommend bringing water shoes as the beach is pretty rocky. The wifi connection around the resort was amazing and allowed us to stay in contact with family back home. We were in a safe gated community and a 500m walk to the Marina and Dolphin Cove. The return trip around the marina is about 2.5 kms. Many people also rented golf carts to drive around. Definitely worth a visit. We also walked around to see the privately owned houses within the gated community. It felt safe, even at night, and everyone was very friendly. Overall, we had a great time and would go back.

We have just returned from the above hotel and a week stay, we have been to this resort about 10 years ago and found many upgrades, from the rooms, the healthy fruit, veggie bar Maloo. We did notice the variation in level of service in what package you purchased that was different than 10 years ago. The incorporation in the use of technology as tremendously changed and for me caused some stress (not strong with tec) but was able to adapt and the staff were great to help without using tec.( I feel all driven due to covid) Booking restaurants though the app, knowing your transportation back to the airport you need a device to review this information to not miss your flight. Meals at the restaurant were good but preferred the buffett as there are many options. Many drink options and never felt like I was missing out. The crepes hut was great! Going to this resort we knew there are not the mile long beaches and still enjoyed the overall look and beach area.

We were lucky to get a recently overhauled room and it was excellent. Food was what can be expected, ala carte were good but try to figure out the following. They ask you dress nicely but don't enforce it whatsoever. In most restaurants where they are trying to be upscale they would ask you to turn off your phone. Here they only have one or two actual menus and want to to download the menu to your phone, so what you have is people in t shirts and grubby shorts looking at their phones and you wonder why did I bother to bring nice clothes? Staff are generally pleasant. Biggest problem is the isolation. If you want to go to Playacar for a shopping trip or meal away first you have to spend $90.00 US on a cab ride to get there. Add the Canadian conversion and it becomes a major expense.

The resort was good for its food in both speciality and buffets. The staff was very friendly, the beach is limited but very well kept, pools were great and the drinks were awesome. Room that I was in disappointed me but I was just here for the beach and weather.

DO NOT GO TO THIS RESORT!! It SMELLS SO BAD, service is terrible. Food is gross. A terrible resort , the smell wants to make you throw up, even getting this resort for free you should still not go waste of time and money

While the entertainment and food were good--the beach was an absolute disaster! The picture on this review is NOT what it looks like. Seaweed--all brown the entire beach, no swimming. There were men piling it up on the shore and dump trucks daily taking it away. The noise of dump trucks on the beach all day with smell of rotting seaweed and gas. The piles and piles of seaweed were left on the shore to rot overnight and the entire Yukatan beach side had a rot smell all day! We deserve a refund to travel that far without ever being told this is a huge problem in mexico right now! The Yucatan side of the resort is run down, with chipped paint in the rooms and linens had pulls all over them. The staff were friendly and kind. We also had an incident of a man following our teenage daughters. This was disturbing as it was rumored that he is there often.

Just like the first time we stayed the resort was great. The room was clean, the food was good and the staff were very accommodating. The staff followed the Covid protocol and ensured you had a mask on when e eye ring the Buffett or the main lobby, they sanitized the tables between guests. We stayed for 10 days which was the perfect amount of time. The only negative was the smell of the seaweed some days. The workers removed the seaweed on a daily bases but it seemed like they couldn’t keep up. All in all I would still return.

This property is very beautiful but my only qualm is the beach was infested with seaweed and there was a strong stench most of the time. Luckily there was two pools to enjoy during our stay the only fallback with the pools was that you had to get up early just to save a chair. Food was good nothing that I havent had before. I will give kudos to the Japanese restaurant which was amazing. Entertainment was a lot of lip synching shows. The only show I truly liked was the Mexican night in the lobby bar of Riviera side. c Rooms were dated and there was plumbing problems and AC issues in our room. Overall I would not stay here again as there was no beach and it was too far from the airport.

It is a beautiful resort, with many positives, but also with room for improvements. The grounds are beautiful, well kept, very clean and orderly. Room cleaning was perfect, and always on time. Water bottles were replenished almost every day. There are no entrance hangers (for jackets), towel hangers in the bathroom and tissues in the room. We were very lucky to get a beautiful room, at the top floor, with ocean view. However, many, many rooms have a very bad positioning, unworthy of a 4 star resort. We opted and payed for a Privileged package, but were not accommodated in the Privileged building. Other than a bar somewhat closer to one of the beaches and access to an a-la-carte restaurant, there were no "privileges'". Buffet restaurant: perfect. Amazing food, clean, great service. A-la-carte restaurants are good, except the Steakhouse - which should be closed. It is a joke. The restaurant management thinks they can sell anything to anyone. The servers are borderline rude and lacking minimal common sense for serving at a table. The rent-a-car in the hotel is useless, as it is impossible to rent a car for a full day since the staff has 9:00AM - 3:00 PM schedule. Very rude personnel. Covid: Staff wore masks all the time, without exception. Patrons were asked to keep masks inside the restaurant when walking. This was a bit overkill, as nowhere else were masks required. No other Covid restrictions were implemented. This was understandable, as countries are opening up, and lifting restrictions at this point. Overall good experience.

We had lots of fun there ! Rooms where spacious and clean! We had the privileged rooms! Bed were very confortable as well, Beach is more like a lagoon so if you don't mind it's allright ! Food was allright

We went to this hotel six years ago, in 2016- back then, it was a relatively new hotel, peaceful, with kind staff. For a family of 5, including 3 little kids, this was a dream. We couldn't wait to go back, especially to the Privilege Family suite, which boats two bedrooms, a huge bathroom and an outdoor bath tub- perfect for any child, large or small! Unfortunately, after our two year covid wait, we found that the hotel wasn't the same anymore. For starters, it wasn't the quiet family experience we had hoped for. Loud, obnoxious groups of people, each carrying their own speaker, roaring their music, took over every pool area. They drank, were loud, splashed water- it didn't matter the group. As the day went on, the louder each crew got. It wasn't a very pleasant experience for us and our kids. There were never enough beach towels. People would hoard their towels from pervious days, wake up really early in the morning, and reserve all chairs. By 8:30am, there were no towels and no chairs. There was a huge amount of people, in comparison to the first time we went. We found staff not as friendly, the beach wasn't cleaned for days after huge lumps of seaweed came to the shore, and there was never enough food at the buffet- or if there was, there would be only the last bits of eggs or bacon, which were by the time we ate, cold and soft. On the plus side of things, the Privilege room and Executive side of the hotel was quiet and clean- a perfect oasis for our family to relax after a loud day at the pool. The restaurants that you need to make reservations for upon entering also were very tasty: our favourite ones were the Mexican one called Albrijes and this Asian- fusion cuisine called Bloved. Very classy, fancy and tasty. The Japanese restaurant was also very good. The wifi is awful. We still had to have meetings and do work from home, and it was impossible to get a good connection. The walk to the marina lets you get some distance from the hotel and its food- full of restaurants, shops and a walk along the marina. Six years ago, I would have definitely recommended this hotel to people- however, this time around, I wouldn't recommend a loud, noisy place for a family with kids. The PCR test was also a disaster. We signed up for our times, and found two lines- one with people- like us- who had PCR times set, and the other full of rowdy Americans getting their antigen tests without having to have made a reservation. Because of this, two lines were going into one little cabin, each person getting tested by one nurse. We waited there with three kids for two hours, listening to loud people get drunker as they waited and as time went on. The plus side? We received our answer within hours, so we were ready for our flight. It was lovely to be in the warm sun, see the ocean and the beach and have a brief escape from the cold winter up North; however, the ambiance of the hotel has gone down, much to our dismay.

My wife and I went to the Catalonia Riviera Maya for a greatly needed week long holiday, which we enjoyed immensely. Here are the good, and the bad points. Staff all incredibly friendly, and helpful. Such excellent service! Our maid was excellent. Animators were terrific, according to my wife, (especially Lúa, Karol and Sam). She really enjoyed taking yoga, and stretching classes, as well as water aerobics. She prefers to have Spanish music playing at poolside, but that was not played very much. One day there was Spanish lessons, but my wife was very disappointed that she could not take some lessons daily. Unfortunately, the ocean was rough most of the week. Kayaking was not possible and shore snorkeling was only possible a couple of days. It was not as good as we remembered from 2 years before as a hurricane had damaged the coral. Food at the Brisas buffet was good, but as usual at all-inclusives, repetitive. Not very hot. Happily, they had bacon daily. Delicious cappuccino! The main buffet restaurant Mercado was unfortunately closed the whole week. Usually we had lunch at the poolside grill. Again, good and tasty, but usually not hot. We did have 5 a la carte restaurant meals from 4 of the 5 choices. These were all excellent. We could not get a reservation for the Japanese restaurant unless we wanted to eat dinner at 10 pm. So, in conclusion, we had a great week and look forward to when we can come back! The staff we always masked and cleaning was ongoing through the day. PCR and Antigen tests available on site and results were less that 24 hours. Not all guests were masked but that is not the fault of the resort or the staff.

Dec 21-29th-First rooms: 1108 &1110- there was no air conditioning and hot water at all first night. Rooms were VERY run down, like a cheap motel.Next morning switched rooms to 126 and 228, near parking lot. Doors were scratched up and beaten up, no added security latch on door. Every night people were swearing and banging on doors, waking guests up. Couldn't get reservations for a single A la Carte until our 6th night, the young man who made bookings was VERY RUDE AND UNPROFESSIONAL TO ALL GUESTS who requested an la carte. Grounds were clean, buffet was basic. This was a very disappointing Resort and I strongly advise Trip Central and Air Transat to not recommend this resort to anyone

The resort - pleasantly surprised given reviews we were reading! Definitely worth the money - room was nice but wifi didn't work in room. Mostly worked well elsewhere - shows in the theatre were well produced (if not a tad cheesy) - I was happy we upgraded to Privilege - gave us passes to the spa (really nice), a la carte restaurant, a bar just for us, better room - pools were really fun and everyone was chatty and friendly - beach isn't the greatest (rocky, seaweed), we didn't hang out there - bars are only open till 11pm so limited nightlife - food isn't great but there's lots of options and always something to eat. some exceptions include tacos that were served poolside one day and the Japanese restaurant; BLoved was great one night, ok the next. - staff was all amazing - our travel back to the Cancun airport was scheduled 6 hours before our flight so that kind of sucked - dont be hesitant to leave the resort and explore - lots of great bars and restaurants in the little community that are easy to walk to. Cabs to Playa Del Carmen are easy to catch, no issues with payment. Travelling during covid - if you aren't tech savvy, i don't know how you would have made it through the process of travelling during covid - mexico didn't check vaccine passports at all - go to Pearson a bit earlier than you normally would because line-ups were long - Cancun airport was pretty manageable - lots of people but lines moved quickly - PCR tests were done at the resort - quite an efficient process. You need to pay in cash (pesos or USD) - one of us was selected for a covid test at Pearson, which was pretty quick (maybe 20-30 min). Results came back in just over 24 hours. - tips: register for switch health in advance if you can (the company that did the covid testing at Pearson - got the shorter line as a result); download arrivecan ahead of time and add your vaccine passport. There's a form to fill out when you arrive in Mexico but you can only do it 12 hours before arrival and since we had an early flight, most didn't get a chance to do it. We figured it out once we got there. -staff at resort all wore masks consistently. they took our temperatures at the buffet (but no where else)

Food was great, but unless you have a “privileged” room, you can’t use some of the bars or restaurants. And it was so busy that when we tried to book the ala cart dinners, there were none available so we had to eat at the same buffet every day. The staff were semi-friendly but not overly friendly. The rooms were okay but the bed was very uncomfortable, so bad sleeps and they started doing construction at 7:30am one morning. The beach was rocky and awful. The sand by the volleyball wasn’t soft or deep enough. A number of people were hurt and bleeding. We also asked around for a bottled water and no one would give us any. They didn’t replace them in our fridge. Also the bars close right at 11pm and don’t open until 11am. The entertainment was poor and short…one night only half hour. I will not be recommending this place to anyone. I would highly recommend they consider changing the language from “privileged”. It is offensive.

My girlfriend and I had a nice relaxing time a tthis resort. It is very lovely and was a great value for the area. we both had a couple things we would highlite Her: - food was great, healthy and delicious options - getting access to the ala carte was very competative. you need to reserve everything as soon as you get there or you're out of luck - There was no Wifi in the room, there is sections and rooms that do have wifi but not some of the rooms further from the main buildings, we really needed the wifi and had none. - Air conditioning didnt go as low as she likes Him: - can only get drinks from 11am to 11pm who closes the bar at 11pm!!!! I know they wanted my tips why cant I give them my money! - resort basiclly goes to sleep at 11pm, but this is most likely what you want if you are a family, its not what I wanted though Conclusion: - I cant go back here despite the fact its actually a great resort, I just wanted different things from my vacation,. I would say its great though for families and people who like to go to bed early. It really really really needs to buy some more wifi extenders. such an easy fix.

The resort is a long way from airport and is rather small. Nowhere to take a walk. The beach is next to the pool where all the activities (talking/loud music/silly games) are, so no peace. There is just a small window of opportunity to enter the ocean on sand, with no rocks. We paid for the "privilege" package and our room was great and we also received a bottle of champagne, chocolates and fruit as a welcome gift. Other then that did not feel like there any benefits to it. The "privilege" beach is a joke, a very small place looking across another hotel, not the ocean! Our room was close to one of the bars where they had live loud music late into the night. The back door had a broken lock, never got repaired. Lots of COVID precautions, constant cleaning, painting etc, good measures. When we left, the minibus took us to the airport with 4.5 hours before our flight. They didn't check that the flight was delayed an hour, so we spent 4 hours there, so much fun! Food is ok, the restaurants were good, we enjoyed the experience.

This was my second time there and most times your second time turns out to be not as good as the first but it was the opposite great time and the workers from the door men to bar tenders to the entertainment girls and guys they were great and amazing respect for me and other guests at the hotel. There are no complaints on food every place l went was excellent. I was there for a few pool parties and the celebration for there 200 anniversary of being independent country and it was great to see the islanders celebrate there independence. I would like to say thank you to ladies who clean every day rooms, Also when ever i had question the front staff took care of everything. Hope in the new year i will return hope all is well to all at Catalonia Hotel employees friends.

I thought that Catalonia Riviera Maya resort was absolutely picture perfect and amazing. Everyone always had the biggest smiles and were so friendly and welcoming. I had an amazing stay here. Food, entertainment and good times was absolutely in abundance. Everything was clean and inviting. If I had to critique one thing it was that our room was really warm and seemed that the air conditioning was not working very well. This really was an amazing stay though and most definitely enjoyed myself. I would recommend this resort most definitely :)

Everything was well kept, the staff treated us like royalty. Its a smaller resort so there was a touch of closeness yet there was plenty to do matching any larger resort. Ocean was kept clean and there is a lagoon close by where one can snorkel for free with lots to see.

We stayed for 10 days and enjoyed every day! Food was great, including restaurants and buffets. Our room was amazing! Shout out to Amanda in housekeeping; Alejandro at the front desk, Antonio and all pool entertainment staff, waiter Bernardino at the El Marcado buffet restaurant! Enjoyed the kayaks and spa. Loved the Puerto Adventurous area! Felt at home the entire time. Planning to return!

A solid trip; great food (minus no ground beef tacos) friendly staff, clean pools, great animation staff (shout out to Migel) well kept grounds and a fairly decent beach. This is a decent 4 star hotel that was worth the price paid. Would recommend! Note to management : need more sour cream, lack of beef burritos / tacos was a disappointment, ketchup sub par, overhearing in the theatre/bar & surrounding area - it gets hot!

Had an amazing time at this resort! Rooms were modern, staff very friendly and food was good. Recommend booking privileged so you get the upgraded room, access to the restaurant B Loved for lunch and breakfast so you don’t have to eat at the buffet and 5 a la cartes instead of 4. The beach was good enough not the best beach I have seen but it was perfect for my 6 year old as it is a little cove that has barriers to keep big waves away! We enjoyed our vacation and would recommend it! Thank you!!

The restaurants, rooms, disco and bars were all nice. Food at the specialty restaurants was amazing (other than Bloved - we thought it was gross and couldn't believe it was an extra charge for some rooms) The beach was very quiet and relaxing, and the views were awesome. Great staff ! Both the servers as well as the entertainers

The facade of the resort was ok, however it caters to the "privileged guests" Everywhere you went from the ala carte diners to the beach, the privileged were treated better. On the beach and in the pool area there were signs clearly posted that patrons were not to reserve chairs. That's a joke. Every chair is held by 10am, and many are left without one. Wonder why there are more guests than chairs? Our room was only cleaned 2x. Were there for 5 nights. We left out our tablet to charge..apparently that was the reason. The toilet seat was only held on by 1 bolt. Never fixed. Overspray from painting evident and black hand prints were just left...no effort to clean it. I guess because we are not "privileged "

The resort is located in an area that feels safe. The swimming pools, swim up bar and grounds are very nicely maintained. But the actual hotel could use some upgrades and the buffet restaurants are sub standard to every 'all inclusive' we have enjoyed for the past 15 years. The buffet food was the same almost every day and although there were stations of food they were limited. And the restaurants to book were not available until too late each day when travelling with kids. Making a reservation for the Riviera Maya did not provide rooms in that hotel but next door at the sister hotel and were low end rooms and bathrooms and beds & bedding. We left the hotel several times to eat outside of the hotel.

We stayed in a 1 bedroom suite, spacious with everything we needed and a very nice big bathroom. The large balcony with outdoor tub was great! We liked all the pools, nice to be able to sit in different areas of the resort throughout our stay. We found the service and food good value for what we paid, especially the 'privilege' perks. Beach is small but nice, lots of fish that were easy to see even without snorkels. The staff in the kids club were great.

We stayed here from December 18th through 25th. Nine people, 5 rooms. 2 privileged suite rooms, 3 privileged superior rooms. One of the privileged suite rooms needed the A/C fixed and it was dealt with fairly quickly. One of the 3 privileged superior rooms had a non functioning toilet that did not get fixed and the couple was finally relocated (twice) on the third day to a room that the A/C was called about daily. The food was good both at the buffets and a la cartes, service was excellent. The Bloved restaurant was thoroughly enjoyed by all. We snorkelled right at the resort daily and it was good. We did the excursion to Tulum and cenotes with snorkelling and lunch included and really enjoyed the knowledge and humour of our guides (BestDay.com tours). Unfortunately, there are not even close to enough beach chairs anywhere, not at pools, not at beach, not at privileged pool or beach. Overall we enjoyed the resort, pools and rooms were clean, food and drinks were good and plentiful. The staff were friendly and attentive.

Nothing to fault other than (being over 75) having to negotiate a narrow strip of submerged rock at the beach edge. After that, swimming and snorkeling great. I just think that setting aside a beach area, a pool and restaurant for the "privileged" willing to pay extra is a bit snobbish.

This hotel was very nice, it lacked a cafe and more snack bars, but other then that it was great for my family. The restaurants were just ok, the buffet was way better. The beach was small but the staff were excellent.

Absolutely beautiful place to vacation. The staff were friendly and helpful. We were thrilled with the cleanliness and décor of our room. (romance privilege) The only recommendation that I could make is to have umbrellas on the terrace so that people above could not see the plunge pool. Every time we filled the pool, the people upstairs would look over to see what we were doing. It did not put a damper on our romance, but they may have seen more than they bargained for. I was happy to see the efforts that the resort puts into controlling environmental issues - no straws, reusable plastic cups and even the beautiful Christmas tree was made from compost!!!! Buffet had much to offer and a-la-carte restaurant (B-loved) was 5 diamond quality. The location was accessible to may attractions and cenotes, with shopping near by. We look forward to our return next year!!!

We stay in Catalonia Yucatan Beach Resort & Spa resort from Nov18-25/2019 and we had a very good time. resort is clean,food was good specially Japanese restaurant,Italian restaurant was good too.Check-in was easy but a little late. All staff in resort was very friendly,special thanks to Javier from La Brisa restaurant for his outstanding service.Resort and beaches are clean (thanks the gardening and beach staff for for all hard work). Bad things: ocean is nice but beach is short so if somebody like long walk definitely is not good resort for him. Internet is so crappy they don't even should be mention that is free wi-fi most places doesn't work. I was in many resorts in Mexico but never had so bad experience wit wi-fi,accept this we had a nice weather and grate time in this resort.

The resort is beautiful. However there was construction happening during my stay which was very annoying at 8:30 in the morning when work began. It was very loud and very dusty. Food was amazing at all restaurants!!

AWSOME RESORT. A few things. 1. No exhaust fans in the washroom, just a window. 2. No ice machines, you had to ask room service for ice or take ice in a cup from the buffet fountain pop dispenser. 3. Room lights and lamp lights are to dim, .

The stay at Catalonia Riviera Maya was wonderful. From the welcoming arrival to the good byes when we left the staff were very accommodating. The rooms were cleaned daily and the fridge restocked as well. If you needed any thing they were more than willing to help you out. There were a lot of stairs to get around but manageable. The staff arranged for a golf cart at a decent rate which aloud us to drive around Puerto Aventuras and see the marine animals, shops and places to eat outside the resort. All of the food was very good and the Buffett had enough selection to satisfy all of us. The entertaining staff and bartenders were always friendly and there to make you feel right at home. Access to the water through the beach can be tricky if you don’t wear water shoes as there were a lot of rocks but once you got pass the rocks there was a nice sand bottom. We were there for ten days and we were not disappointed with anything.

The hotel was amazing as every sections were easily accessible. Great Ambience with excellent spicy foods. Staffs are very welcoming and gentle. Coco Bongo was my favourite part in Mexico...OMGGGGG MUCHO FIESTAAAAA :)

It is smaller than I expected but still has everything that we can enjoy. The best is the entertainment shows each night. The foods overall are quite salty. They don't have healthy sense in terms of cooking. I would give 6 out of 10 to this resort.

Great service ... Bar was great... Employees were very accommodating however we had an incident in which we kept the bed sheet out of the room and asked for house keeping to pick it up.. they picked it up but never reported it so front desk wanted us to pay 1300 Pesos for the sheet .. after spending sometime the issues was resolved .... apart from that the resort, food, pools and staff is very nice

Catalonia Riviera Maya My husband and I have just spent a wonderful two weeks at the Catalonia Riviera Maya, from May12, 2019. Resort very clean, rooms large, and bed very comfortable. Staff very friendly. Check-in and out seamless. The food at the 2 buffet restaurants was very good, the best of any all-inclusive resort we have been to. There were repetitive standards from day-to-day, eg. pizza, pasta, oatmeal, bacon and delicious sausages, but there was always some new choices available, too. Coffee was terrible. It was quite noisy. Service was very good the first week, and not as good on the 2nd week. (not sure why?) The a la cartes were all good, with the Italian being the best. We went to the beach bar for lunch several days, and enjoyed it very much. Great hamburgers! There was a lot of seaweed, and staff was working hard to rake it up, bagging it and wheeling it away. I understand this is now the norm lately on this coast. I was still able to shore snorkel daily. This was quite good, very enjoyable. Most memorable fish: a lionfish, pufferfish, a stone (?or scorpion fish), stingrays, trunkfish, 2 types of filefish, baby drum, barracuda and the more typical damselfish, sergeant majors, etc. Entertainment staff very good, especially Viviana, Georgina, Katy and Miguel. Spanish classes were not available daily, rather only 3 times per week, which was unusual and disappointing. The schedule was posted twice near both pools, but unfortunately, were not the same, which was frustrating, until I figured that out. I did enjoy some stretching or yoga classes, both on land or in the pool. I did find that the activities which I wanted to do were all crammed together in a 2 hour period, approx. 3 x a week with two activities scheduled in the same 30 min. time slot. eg. bike tour, snorkeling and kayak tour, stretching and Spanish class. As a result, I ended up not doing some of these activities as tours, but rather ended up going on my own. If these group activities had been better spread out and daily, I would have enjoyed it more. There was nothing organized for the afternoons which I wanted to do. Other amazing staff were Sophie at the dive shop, the friendly ladies at the Creperie and the wonderful bartender (Manuel?) at the pool bar, nearest the Yucatan side. We would definitely recommend this hotel.

Catalonia had it all ! We were there for 10 days and never got bored from snorkelling off the beach, kayaking the lagoon, golfing the 9 holes in Puerto Aventuras, biking around the marina, going to the beach next door, going to the nightly shows and did I mention the great food , A memorable vacation thanks to tripcentral

Excellent service throughout. Great food and beverage choices. Seaweed on beach beyond the resort's control; cleaned up once the wind died down. Several clean and refreshing pools to choose from. Our needs were met swiftly and happily. Fabulous entertainment. Close to Tulum and Akumal. Would definitely return and highly recommend!!!

I stayed at the Catalonia Riviera Maya from March 1 to March 8, 2019. Overall, it was a very good stay. Here are the pros and cons: Room - The room was great, clean with lots of storage and a comfortable bed. There were problems with the toilet which were fixed on the second try. The sink stopper wouldn't stay open and it drained very slowly, but I never asked to have it fixed. Food - It was an interesting mix of food. There was some very good food and some really not very good food. Overall, the buffet was adequate although smaller with less choice than buffets I have seen at some other resorts. But there was always lots to eat and it was fresh, although not always hot. Breakfast was very good. The a la carte restaurants were very good, with Bloved standing out as the best by far. If you have the option to upgrade to Privileged for a reasonable fee, do it and have lunch at Bloved as often as you can. The view is amazing and the food is excellent. Dinner at Bloved was also very good and our server, Lucas, was great fun! Room service - Don't order from room service unless you really have to. The burgers were not very good and you can't order breakfast from room service unless you do so a day ahead. I was ill one afternoon/evening but could not get soup or toast delivered to my room, unfortunately. The pools - They are great. The privileged pool was wonderful and you could watch some of the entertainment at the main pool from there. It was also fun to go to the two main pools and watch the entertainment more closely. The entertainment staff at the hotel work very hard and go above and beyond. The beach - The beach was ok. There were lots of chairs on the beach and the sand was nice. But the beach was small and the water was not great for swimming (lots of sea grass). There was not much that could be done about the sea grass although the staff spent countless hours trying to clean it up and carry it away. If the beach is the most important thing to you (it is not for me), then you will find it does not compare to the beaches of Cuba and the DR or even some other beaches in Mexico. Entertainment - I saw two shows - the Mexican show and the Broadway show. Both were excellent and I heard that Lion King was too. There was music and dancing in the bar outside the theatre before and after the shows and karaoke night was fun to watch. I never made it to the disco. Staff - All the staff were excellent. Very friendly, very helpful and very attentive. Spa - The spa was beautiful and I had a great massage from Angelica who also applied some soothing treatment to my sunburn. The hydrotherapy pool was very nice too. Accessibility - Although accessibility is not an issue for me, I have friends for whom it is an issue so I always try to evaluate it. Much of the resort is very accessible (lobby, rooms, showers). But there would be some areas that you could not access (unless I missed something). For example, 3 of the a la carte restaurants and Bloved are up a set of stairs. There may be an elevator I did not see but you would want to ask specifically about this. Overall, I would give this resort a 3.5 to 4 star rating.

everything we wanted was right there hassle free.thank you for recommending.i would highly tell people to check it out,beautifull weather & terrific settings.excellent pools people are very nice ,will recommend to friends.

Hotel for the most part is good but nothing better than a 4-star. Staff are friendly but rarely know a SINGLE word of English (other than the front desk and concierge staff). Food is good but variety other than 6 ways to make eggs Spanish-style and the like makes it difficult to say that the food variety is good. The food also lacks taste. The resort so desperately needs a chef to teach all of the cooks how to cook with flavor! Pools are good but the activity staff, again, speak no English so more than 60% of the guests don't participate in anything b/c they have no idea of what's being said.

To start off the staff were amazing. All the staff treated our 2 boys like gold which made them feel so special. Our room was clean and comfortable. We have stayed at a larger resort before and everything was pretty spaced out. It was nice to be able to walk to our dinners, the pool or the beach. We even walked 10 minutes to the marina to do a bit of shopping. I found the food to be very good with a lot of options. The only thing I would say is skip the Tapas...not even worth your time. Over all it was a great trip, great staff, and even better food. I would re book with this hotel again in the future. **I hope the near future**

The grounds of the resort are well maintained. The rooms are a little outdated but clean. The resort is on the smaller side, most of the restaurants are in the same area. There is tons of chairs beside the pools and along the beach. The beach area is small and because of the location you can't go for a long walk on the beach. There is two buffets, one indoors and the other open. Both serve most of the same food with a few different dishes. They only had one theme night where some dishes were different. We did four of the restaurants, Mexican, Italian, Japanese and Steak. The Japanese and the Italian were the best. They had a different band every night that played in the lobby bar before and after the main show. Friends of ours used the kids club which they really enjoyed. The margarita were delicious! They crepe and the food trucks were good lunch options. We used the bicycles on site to go to the marina that has a Dolphin center. The mini golf and tennis court were decent and the sports bar was fun with all the games. It was a relaxing vacation!