Resort was beautifully lots to do for kids and families. There are opportunities for improvement such as towels and tubes for the lazy river not being available. Also lifeguards do not enforce rules and the pools could be cleaner. Otherwise family lounge, bowling, cafe and restaurants were great and the staff for the most part were friendly and helpful.

Ocean Coral Springs hotel is a nice resort with lots of friendly and accommodating staff’s from front desk, bellman, grounds keeper, entertainments and other areas. I found out that the food was good but Jamaicans who travel and returned was not treated with a smile like the white people and that’s a shame. Checking was amazing from start to finished.

What i really liked about the Ocean Coral Springs, the beach is right on the property. The grounds are kept lovely but other things Really needs improvement, some of their staffs needs customer service training. The tables and chairs needs to, update. Most of the tables are wobbly and the plastics on the chairs are peeling off, also. The small fridge inside the room wasn't working at all , the bottle water felt like room temperature water, also the scale to weight ,wasn't even working at all , the lights on both bed frames, only one light was working. I was extremely disappointed in the conditions of the room, the windows curtains was so dirty.

We had a lovely time. Resort was clean and well kept. Staff were friendly. Room was beautiful. Thank you to all staff. Particularly enjoyed the coffee shop! We also loved the visits form the sweet cats and dogs who remain invisible but if approached are very friendly

Good, clean room, location with great view and close to the beach. Food was excellent with many delicious options both local and international…very enjoyable! People were friendly and helpful. The main hub with the restaurants, stores, and entertainment was a great place to hang out which felt like a huge party every day and the weather is always perfect. All in all, no complaints. Thank you.

Good, clean room, location with great view and close to the beach. Food was excellent with many delicious options both local and international…very enjoyable! People were friendly and helpful. The main hub with the restaurants, stores, and entertainment was a great place to hang out which felt like a huge party every day and the weather is always perfect. All in all, no complaints. Thank you.

we loved the resort the food and everything. But we didn't find housekeeping very helpful, on our reservation we requested a crib for our 16 months old and for two nights we didn't get one i had to call the resort multiple times to realize they didn't reserved it for our room and we have to wait for somebody to check out so they can give it to us. it was crazy two nights sleeping with an infant( he never slept with us in the same bed since he is born so you can imagine)

Loved the resort! The food was amazing and had a good assortment! The pool was amazing and staff were great! Not enough entertainment at night! The beach not so much ! It was rocky which we knew ahead of time ! Had a great holiday!

Over all I was happy with the choice of this resort. The al le cart restaurants were all really good but they booked up really fast. The market buffet had alot of variety but it was the same food every day. It would had been nice if they changed it up. The rooms were clean. The pools were nice. The entertainment was fine.

Our visit started off rocky when we paid for a Ocean view room and were asked to wait until after 3:00 to check in (totally fine) but once we got into the room it was overlooking a junkyard with the ocean in the back. The room itself had broken off doors and the safe did not work / locked our items inside. We left to go to dinner and speak with front desk about these issues and upon our return we noticed that our room had been turned down but the door was left open, leaving all our stuff vulnerable. After reporting to staff at the front desk again (who were incredibly hostile) we were told they would find us another room after we repeatedly asked to change, to any type of room. We just wanted to feel safe. They kept repeating they would change us the following day after rooms had been cleaned after check out. Instead, they called our room at 11:00PM when we were sleeping and told us the call was being recorded and that they had offered us a room and we were declining. I repeatedly told them we were not declining, but that we would move first thing in the morning as the other guests were asleep after a long day of travel. The next morning we went back to front desk and new staff were super kind and helpful and got us the promised room. We were able to move over. After that the trip went smoothly and we really enjoyed the resort, which is on the smaller side, and all it had to offer. Gorgeous place but our time was tainted but the initial check in day which was wasted just trying to get some help with the various issues with our room and staffs hostility.

Food, staff and grounds were fabulous. Rooms were clean. Anything we needed, staff were quick to provide or direct us to. The beach had some rocks and was small/shallow but still refreshing and beautiful. Information about the hotel I.e. maps, hours if restaurants/bars etc would’ve been more easy to access had they been in print as the app was often not working and/or difficult to maneuver.

The hotel is beautiful clean the food is good no issues the pools were clean the entertainment there was lots happening every night The beach was small and rocky, but I was ok with as I am not a beach person

Resort fails miserably on check-in, loungers in shaded areas and staffing levels. There is so little shade that you must be prepared to get up at 0430 for a shaded spot (its really a curtain draped over the top of a wood frame).This trip was for our grandkids and for them it was fabulous. Great pool, great food variety and wonderful entertainment staff. Buffet is a nighttime feeding frenzy. They open at 630 which, is far too late for kids. That causes a stampede. Grounds were clean and room was clean. As an adult, I would not return but would happily go back if my grandkids desired. Final note on the customer service extended by Kaylee Toth. She answered all questions,was available if needed and made it an easy booking - outstanding!

This is our 2nd time vacationing at Ocean Coral Springs. We were there in 2023 and now just last week March 2026. We purchased the Privileged package with an Ocean Front room. My husband and I have been to many resorts over our 39 years together and this was the 1st time we went back a 2nd time and we'll definitely go back again. The food was fantastic everywhere we ate. The staff were very professional and friendly. We were greeted with smiles and well wishes from everyone we met. The grounds and our room were kept clean and safe. The beach is small and rocky so beach shoes are a must and we found it wasn't being kept as clean as the grounds were. The pool is huge and very clean and the lazy river was a blast. Other then that our stay was very relaxing enjoyable.

We really enjoyed our stay at the Ocean Coral Spring Resort in Falmouth Jamaica. The rooms were lovely, the food in all the restaurants we went to, was delicious and well presented. The staff were very courteous and knowledgeable. They were quick to ask if anything was needed. The pool and activities kept us busy and moving, the grounds were lovely. We would recommend more ambient lighting on the walkways near the pool area for the evenings. Unfortunately the beach was a little disappointing in that you couldn’t walk the beach long distances and the water was weedy. Staff collected weeds on the beach but it appeared that it might be a never ending battle to keep them at bay. One afternoon we enjoyed the Lazy River. The evening shows were entertaining and very well done. All in all, this resort was amazing and we had a great time, I would strongly recommend this resort to family and friends.

I loved this resort. The proximity from the rooms to the pool to the bars and restaurants was awesome! You didnt have to walk a mile from your room to get anywhere or pack a bag for the day because the room was so far away. The pool was huge. Lots of bars and restaurants. Everything was very clean. Newer buildings with modern amenities. One of the best parts was "Mikes" coffee shop. Basically a Starbucks for free opened early closed late. Pastries in the morning, snacks for afternoon and night. The lobby was beautiful and had piano players a few of the nights. The buffet was amazing with themed nights. Tons of variety and lots of small extras such as mint at the tea station. Everything was so carefully thought of. Everything was great! Only downfall which we didnt really mind was the beach. It wasnt great but we never spend much time at the beach. I would definitely go back or try a resort under the same brand.

The whole resort is amazing but the beach is not very good. It was hard to get lounge chairs in the shade around the pool. The food is amazing. There was always something for everyone. The Cafe was really special. Service very good.

Hotel was very clean and beautiful designed. Has a modern feel to it. People are not very social though with the exception of Latoya "sunshine" at the pool bar. Drinks were,very well served and tasty although cold beer ran out quickly. The hotel caters more to tourist with there American foods and lack of authentic Jamaican food at the buffet. A la carte restaurant were the worst things to eat with there lack of choices and taste. Stick to the buffet or the small hut that servers great jerk dishes with rice and coco bread. The hotel should have more chairs for the pool and beach because when the hotel is half full you won't find anywhere to sit. Pool is only 3ft throughout which i gues is good depending who you ask and the beach is full of coral and sea weed so there very small area to actually enjoy in the water. Other than that it was a great stay and better them most hotels I've stayed at in DR or CUBA. A must try!!!!

Kateryn assisted us during our trip booking and after. We really appreciate emails from her reminding of next steps as sometimes you can forget things when busy in life. She also recommended us better hotel to stay which we were so thankful. Our stay was amazing didn’t want to come back.

This resort is a small, friendly spot. The staff went above and beyond to ensure our stay was great. The pools are clean and well maintained and they do their best to keep the beach clean. We did not spend much time at the beach because it was small and shallow but it would be great for kids.

Very large resort, huge pool, multiple different restaurants and bars, with lots of different food choices, and styles, well prepared. Loved Sakura, the Japanese restaurant. Everywhere was spotlessly clean and well cared for. Lots of staff, friendly and hardworking. Caters to family groups on one side, and adults only on the other side, with 2 beach areas, some coral on the one side, but beach clean and raked every day. All in all, a great place, would give it a 4.5 out of 5. Could have exoresso every morning at 8 am with a view on the hill of the pool and ocean. Well done!

The hotel was a 4 out of 5. It was clean and modern. Lots of great amenities. Some staff, especially in the the bowling alley, were friendly others were less friendly. Seemed distracted. The food was excellent. Great quality, tons of options even for kids. Pools were great, shallow, great for kids or walking with Pina colada. Beach was fine but random rocks in the beach where you could cut yourself.

We visited the Ocean Coral Spring Resort in October 2025 for a family vacation in celebration of 2 birthdays. In our group we had an infant, a five year old and five adults and we all had a wonderful time. The resort responded to any issues that we had and while we did have some hiccups, the immediate response to solving the issues was very much appreciated. The grounds are beautiful, very well maintained and the rooms are very nice. There is a small issue with the bar fridge being just a bit too large for the cabinet but it was a minor inconvenience. We availed ourselves of the Privilege class and I wholly recommend it. We felt very special and the Privilege Lounge was just excellent and the staff throughout were always friendly and very willing to help.

My partner and I had a relaxing time but the resort does lack in a few different areas, which made it a little disappointing as it’s supposed to be quite new. Housekeeping was not the greatest, many areas in the room were very dusty and had stains or someone else’s hair wrapped up in it . The check-in policy is also ridiculous because there are other resorts that are flexible and can get people to their rooms before 3 PM .Our hotel room had a big leak in the middle of the night and we had to move all our stuff in the early hours of the morning . Although we were relocated to another room, it would’ve been good to receive something else as a courtesy. There were many other things that were not great like the beach but there are some great people who work there. Good resort if you are on a budget and want to stay somewhere that has a luxurious look, but I personally would not return.

• Buffet way too small for the size of the resort → long waits, empty food trays, and sometimes they don’t even let you in. • Beach is nothing like the photos → tiny, rocky, and shallow • Entertainment is a joke compared to other same-rate resorts. • Staff often rude and inattentive. • Only positive: clean rooms. Save your money and book somewhere else that actually delivers a proper vacation.

I stayed here for a week and honestly, this resort is not worth the hype or the money. The place is overcrowded compared to what it can handle — the buffet is tiny for the size of the resort. Expect long lines just to get in, food running out quickly, and staff not refilling dishes. At times they even turned us away because the buffet was “at capacity” and sent us to another restaurant with almost no options. The beach was another huge letdown. Don’t be fooled by the photos — they are NOT what you actually get. The regular guest beach is small, rocky, and too shallow to enjoy. Meanwhile, the “Privilege” section has the better side, which basically forces you to pay extra for a half-decent beach. On top of that, the entertainment was disappointing — nothing close to what you’d expect from a resort at this price. Rooms were clean, yes, but that was about the only positive. Staff were often rude, inattentive, and showed clear favoritism. Overall, the resort simply doesn’t match the guest capacity, and the beach and entertainment are a joke. Spend a little more and go somewhere else where you’ll actually enjoy your vacation.

The hotel was lovely. The food was great. Rooms were nice. Beach was not the best but the pools and lazy river made up for it. Entertainment around the pool was okay but you didn’t feel pressured to join if you didn’t want to. Evening entertainment was poor in the theatre but did have a live band outside which was much better. Had a really good time and would go back

This resort was absolutely beautiful! Great staff, food, waterpark was so great! It was super clean! The room we were in was super nice and had a joining room which was perfect! I would definitely go back here! The beach is abit rocky but still nice!

The hotel was very good. Food was quite good except for the Italian restaurant. The rooms were clean and the air conditioner worked well. The beach is not great. The pool is big and has a lot of chairs but you need to get up very, very early to reserve your spot.

Resort was laid out nice. Enjoyed the food. Sometimes they ran out of certain adult drinks at swim up bars. Was surprised at that! It was very windy the week we went. Bring towel clips. Most staff were very friendly. Beach has lot of coral. But we spent most time in the pool.

Resort was laid out nice. Enjoyed the food. Sometimes they ran out of certain adult drinks at swim up bars. Was surprised at that! It was very windy the week we went. Bring towel clips. Most staff were very friendly. Beach has lot of coral. But we spent most time in the pool.

This is a beautiful resort. Rooms were big and nicely decorated. The pool was amazing. The staff was very friendly and went out of their way to make the stay great. The food was good. The buffet could have had a few different choices but there was always something good to eat. The restaurants also were good with great service. The beach was not the best beach we have been to but the water was warm and nice to go for a swim. All in all I would recommend this resort for a great family getaway!

Visited the Ocean Coral Spring for one week in January. The restaurants are all great and our room was amazing. We spent the money on the oceanfront and are certainly glad we did (although there are good views from many rooms). The beach was not that great in terms of swimability as there's a lot of coral, so you have to walk around it. However, it was very easy to secure loungers on the beach probably because of the lazy river and the pools, which looked amazing, but as we aren't pool people -- so we didn't spend much time there. We enjoyed the bowling alley and lots of other activities. The staff seemed to be hit or miss -- many were great and friendly but some were abrupt and standoffish -- we've not experienced this in Jamaica before. Overall we had a great time!

Cons The AC in the room gave us issues the entire time One of the beds in my room were very old and made so much noise. The first two days the water pipes in the room were pipping hot until maintenance fixed it Towel all week in the room were hard to come by, I had to call almost night for towels so we could shower even after housekeeping came and leaving a tip. The hallways throughout the resort were not swept all entire week I was there, by day 6-7 they were filthy. Wait times for Ocean burger and the Jamaican grill hut were ridiculously long 15-20 mins standing waiting for food Not enough pool/beach tables for drink/food. The room are already starting to look worn down for a new resort Elevators had issues, were very small and not enough space capacity for such a large building On my last full day the pool was very dirty(I was wearing goggles). If on the top floor your balcony has not shelter from rain Pros The outside of the resort was very aesthetically pleasing Big pool Nice water park Food at most places were good(if not over salted) Children had fun Good night entertainment

The hotel was in excellent condition, very clean all the employees are so welcoming and friendly. The hospitality was overwhelming. The foods were amazing, so much to choose from the coffee was excellent! The presentation of the foods at the alacart restaurants were great! Overall a great fun resort!

We stayed at Ocean Coral Springs July 1-8. I have to say this resort was wonderful. We stayed in a Swim up room that was clean and in a perfect location. Very spacious and comfortable beds.Daily housekeeping provided.We had full running AC, and hot water our whole stay. Only downfall was WIFI connection was in and out.The beach is small and rocky.Main pool was large with lots of room for everyone,and the Blue Team was great entertainment during the day. Good selection of restaurants and buffet , our favourite was La Locanda. We felt there was a good variety of food choices.The grounds were well kept.Staff were friendly and supportive before, during and after the hurricane.The staff made sure everyone was taken care of. They did a fantastic job.We really enjoyed our stay at this resort and would definitely return.

The grounds were very beautiful but the beach was the worst beach I've ever seen in Jamaica. The pool was very nice but not enough umbrellas. The water park had no shade for the children which is bad for kids being out in the hot sun and not enough water flowing down the slides so the kids didn't enjoy it as much, I was informed of all of that from friends that had children. The rooms were nice but the bar was not stocked as much as it should be. The male staff was very nice but only a handful of the female staff was nice. A lot of the waitresses were not friendly and did not smile. And the hotel was under staffed. I was not impressed of the menus of the alacart restaurants and was shocked to find that I could not go into the restaurants and the beach on the Ocean Edan side. At least at Palladium I can go either on the Lady Hamilton or Palladium Jamaica side. And the air conditioning was off for 3 days. My wife and I are not going back, we would rather go back to Palladium.

I wanted to love this hotel but unfortunatley I had a better time in Cuba then in Jamacia i can only speak on this resort as it seem like a morjority of the staff was cold and rude. swimming area had little to no shade. especially the children area which had no shade at all for a big resort, you would think they would have the amount of chairs and way more shade. some food was a hit and miss. best this about the resort is that they had room service which was really convient as my child got tired from the day out in the sun. the beach was beautiful but i wish they allowed us further pass the water line as it was shallow out far. I would give this 4 star resort not a 5 few things they need to make better.

Overall the resort was amazing. The only thing we would change is that the resort should have more outdoor umbrellas to provide shade, even in the children's area there were only two umbrellas. The food was great especially the Italian restaurant. Staff were friendly.

We were very impressed with the whole resort! It was very clean and there was lots of staff. Employees of all departments were very polite and respectful. There was daily entertainment whether during the day or the evening! Definitely am returning there!!!

My husband and I were just at Ocean Coral Spring for a week! It was the best vacation! The resort is absolutely beautiful! We didn't have a bad meal all week, food was amazing and so many options!! Before we left we were already planning to go back next year and bring the kids! Everything is within a close distance, lots of entertainment and stunning location & property!! Highly recommended!

I went in to this trip looking for a kids centred hotel and resort and Shannon at west jet really Delivered. This place did not disappoint. From the water park, to the lazy river, the bowling alley, movie theatre , video games and more. Food was great and staff were amazing. My 6 year old absolutely loved it.

Amazing resort, perfect for families…so much to do with water park, lazy river, massive pool and beautiful beach. Food was amazing and no major complaints at all. Would recommend to anyone looking to go to Jamaica on vacation.

My husband and I stayed at OceonCoral Sring-- jamaica the week of February 6 for 7 days.Thiswase our second time at this beautiful resort. On our arrival we met Latonya at the front desk she introduced ANDRE' the manager..they're both so welcoming, helpful and professional took care of everything we needed. ANDRE'made us feel like we were home.The privilage room wase modern and spacious witha beautiful view and within walking distance to everything. The food and restaurants are great!! Awesome service...Marta's market buffet was excellent and Lots of varieties and choices SOMETHING FOR EVERYONE Great intertainment Ou rstay wase absolutely Amezing,,safe and enjoyable Can't wait to go back Again!!!! Thank youOceon Coral, Andre' , Latoya For making our trip unforgettable Definitely raccomand this peace of paradise to families and friends

The hotel was nice and clean. The food was phenomenal. The beach in front of the Ocean Coral wasnt nice at all, the other side the Ocean Coral had a better beach, which we finally found out we could walk over and use the water, but couldnt sit on the beach. I have never been to a resort where there is a premium side and non premium side where the entertainment was exclusively on the premium side and that the whole resort couldnt partake in. I was very disappointed to see that I couldnt eat at the steakhouse either, that was for premium or ocean eden only. We found alot of the bartenders not very friendly. One bartender was extremely friendly though, Rincan, kudos to him. The resort is five stories high and the elevators were very subpar. They could only take about 2 people at a time. Room was great, housekeeping and filling of things like towels and water, was hit and miss. Big thing to point out too, the lazy river was nice, but they didnt have enough tubs and people either had to wait long, or get out early.

The Ocean Coral Spring Resort was amazing & met our needs in most every way. If there was one area that could be improved on would be in Housekeeping. While they did a great job in cleaning, most days we were left with only 1 or 2 towels in the bathroom & no wash cloths. Each time we had to remind them to leave the items or ask for them if we saw their cart in the hallway.

I was sceptical of the resort based on some reviews regarding the resort showing its age, but it really is a fantastic resort.Some tiles cracked and the grout needs repair, but that had no impact on how much we enjoyed our trip. The food was great and plentiful. I would have liked my fruit and vegetable options, but I think that is just a sign of the times with inflation and likely the case at many resorts now. There are plenty of a la cartes and you never have to wait. Shawuna at the buffet is the kindest soul on earth and made our trip amazing. The staff is very friendly and attentive. The decor is absolutely stunning. The pools are great for young kids. We travelled with our 19 month old and she had a blast. I was also 7 months pregnant and never felt that it was a chore to walk places - it’s the perfect sized resort. The beach is rocky, but bring shoes and you’ll be fine. Our only complaint is that it is far from the airport (an hour without stops). On our way there, Sunwing was very poorly organized and it took over 2 hours to get to the hotel with stops. They provided no water and no food was available at the airport so it was a long day without anything to eat.

Gorgeous, clean and spacious hotels. Ample amount of options for daytime and evening activities & amenities. Food was phenomenal. Pool great. Only thing the beach was very rocky and had large amt algae.

Our family of 3 (parents and 1.5 year old toddler) booked this hotel with high expectations and at the recommendation of friends who visited 1.5 years ago. Unfortunately, this hotel has many issues they need to work through and seemingly has gone downhill in recent months. The resort is new (opened in 2019), but when you visit it looks like this hotel is 20 years old (apart from the lobby) and has lacked maintenance. It's shocking. Apart from the lazy river which is great, and some select nice employees, a great massage therapist - the good ends there. Details below: 1) Service is lacking, no sense of urgency or customer service for an advertised 5* resort. This includes bar/restaurant service, room service, towel service, front desk service 2) Rooms are not maintained well. Lot's of issues with plumbing/shower leak/tiles, etc. 3) Elevators in the buildings are tiny and in disrepair! Not only are the elevators tiny and barely fit a stroller, but they only have 1 elevator for each section of the building. 4) We booked a room with a rooftop patio and hot-tub. Hot-tub does not work. Was told by a maintenance guy that all the rooftop hot-tubs broke within a short period of hotel being opened. Instead of fixing them properly, they bypassed and "jerry-rigged" the hot tubs so that you need to call maintenance if you want to use them. They come in and turn on a valve from under the tub and it fills up through the drain! Then hot water comes in as they ran the supply lines the drain and then you have to call them back a 2nd time to turn off the valve. The water then get's cold as it's just water sitting in a tub (not constant hot water coming through the jets). Finally when you are done with your cold hot tub, you need to call them back again to empty the tub. This is absolutely ridiculous to advertise that you have working hot-tubs with this being the standard operating procedure. Word to management, either fix the hot-tubs or remove them from the rooftop and reduce your pricing on the rooms! Falsely advertising working hot-tubs is not doing you any favours and more importantly it's ripping off your clients. Not to mention they are unsafe with how they are wired in a with a switch that is not grounded. 5) Lack of towels at the resort is an issue. Multiple times you go to get a towel only to be told they are out 6) Often out of beer at the bars or the beer is not cold. 7) Mini fridges in room are not cold and do not keep the beer or drinks cold. 8) Food at the restaurants is not great. The main buffet is good (Martha's Market) but beyond this, they have work to do. Service is slow, and often you cannot get a table unless you show up right when they open. 9) Choice of tile around the pool decks was a poor choice. A lot of them have broken and it's very slippery for children and older adults. I saw multiple children slip and 2 children inuure themselves slipping around the kids pool and waterpark 10) Beach is quite rocky (large jagged rocks that are in the ocean but you cannot see them until you step on them). Some nicer parts, but not great. Certainly much better beaches at other resorts are available

The resort was very clean and the people were very friendly. They have bowling, a small disco, and they also have a small casino (without table games). It would be nice to have more 'a la carte' options for diverse dining, but otherwise the food was good. It would also be better if there was more entertainment outdoors as that would bring more people together and create a more lively experience.

Grounds was well taken care of, restaurants superb, rooms were great despite the fact that some days face cloth and towels were not put in room, service was very prompt and always accommodating, beach was not the greatest lots of rocks in water, overall the resort is fabulous, shows after dinner was amazing

It is a clean and very well kept resort. Relaxing, quiet, with a beautiful sunset seen throughout the resort. Food and drinks all hours 😌 😋 Chill, hardworking and friendly staffs. If you like to enjoy things slow and to just relax I recommend this place.

This resort is very well maintained and the staff are very responsive to guests needs. The food was exceptionally good for all meals and there were many choices. You will always find something that you desire to eat! The drinks were very good quality with champagne available at breakfast. The music and entertainment were extremely well done and very enjoyable. It started at around 7pm (Jamaica Time) and continued until around 11pm. There were solo artiste playing the Saxophone, Violin, Piano (every night). The live bands were very good and the male singer's voice was so very good. They covered a variety of music types including Pop, Jazz and Reggae. The night shows were also very well done. There was also a Disco for late night entertainment. There were daily activities during the day time which many guests enjoyed. The Ocean and the Beach were terrible and the worst that I have been to!! This should be corrected!! The Rooms were clean and spacious with readily available Towels as required. The swimming pools were large and well maintained. There were Bars everywhere so drinks were readily available as required. Pay special attention the Beach because many guests are complaining about this. Fix this problem if you would like to have "repeat guests" and positive recommendations!!!!!!!!!!!!!!!!!!!!

The grounds are meticulously groomed and showcase the best of Jamaica's top resorts. Modern appointments in rooms with a safari feel for a very comfortable stay. Pool area is a daily draw. Tasty restaurants, evening entertainment create family-friendly or romantic atmosphere.

Me and my husband spent two weeks here in June 2023 and the resort is beautiful and the staff are amazing. However, we were very disappointed with the beach . It was very rocky. It needs alot of TLC. We are from Toronto Ontario

The rooms, building and public space were clean. The grounds could be cleaner. The beach was really bad. It was just a small space to swim and it was full of rocks and weeds. The Restaurants has a good variety of food. Mike's Cafe was the best and staff were really friendly.

The grounds are immaculate, rooms are so clean I didn’t need to clean before I lie down .the food was great lots of options…I would suggest upgrading to privilege you won’t regret, tons of activities and endless excursions..definitely going back.

Everything was great, food, pool, kids area, rooms, restaurants. My only complaint; and for me, is a big one...and the only reason why I wouldn't go back to this resort is...the beach is absolutely horrible. it was a family trip, my wife and two kids (4 and 9) we went to the beach the first day and couldn't even walk more than a few feet into the water, the beach was literally all rocks, nowhere to swim, so we were forced to spend every day at the crowded pool. And it was crowded, because no one could actually use the beach area. If they could fix the beach, this resort would be amazing...that's the only issue really.

Rooms: nice a little rundown (considering it's a new resort). Service very inconsistent. Short on towels and washcloths. Had to keep on asking to get new ones. The room refrigerator is useless. Doesn't even get cold, the red stripes in the fridge were too warm to drink. Hotel grounds: nice, some renovations going on now. Restaurants: OK, the restaurants and bars kept on running out of food items and alcoholic beverages. Always ran out of shrimp, chicken wings, mangos, bananas, drinking mixing ingredients etc. Beach: HORRIBLE, not swimmable at all. Very rocky, water shoes are a must! You can take a 5 minute drive to a public beach called 876 Beach, it's amazing. There is a fee to enter. Amenities: 1) lazy river-awesome 2) water park - amazing for kids 3) bowling alley - lots of fun 4) Daisy club- not too many activities inside, the outdoor playground really nice, but needs more shade because the slides heat up to the point that they are unusable. 5) teen club- not that many activities available besides pool and tv's to play video games.

My son and I truly enjoyed our stay at Ocean Coral Spring. I surprised him with his first resort/plane trip for his 14th birthday. It was really important for me to feel safe knowing I was a single female travelling alone with my son and they did not disappoint. They were strategic with the room they placed me in, lower level, well light area, direct path to my room. The resort in itself is so beautiful, very clean (they were always mopping, cleaning the washrooms, picking up glasses/plates.) The staff were all very friendly, respectful, asking if you were good or in need of something. The teen room was my sons favourite, with activities geared to his age (video games console, pool table). The food was sooooo delicious and various options. The ‘a la carte’ was a wonderful experience and easy to reserve online. There was plenty of activities throughout the day and night. We didn’t spend much time at the beach in itself because the pool itself was entertaining and with music, the bar (serves non-alcoholic drinks as well) and planned activities (pool volley ball, aerobics, dance lessons etc). Night activities were also plentiful and varied for adults and children. I don’t normally write reviews but reading reviews helped me choose this resort, so I figured I would pay it back. I am so excited to continue my travel experience with many more! P.S. It’s about a 30-40 mins drive from the airport.

The hotel is clean and the grounds are well kept. Our room was large, bright and cleaned daily. We enjoyed the a la carte restaurants. The Japanese restaurant is loud so avoid if you don't appreciate the loud clank of metal spatulas used as drum sticks continuously at 3 or 4 different tables at the same time. The pool is large and clean and well serviced with several Bars in and around it. It is hard to get chairs poolside. People are keen to put towels on the chairs early in the morning and in some cases even the night before. The beach is small and hard to navigate due to shallow coral in the swimming area as well as rocks in most areas. The privilege beach is nicer and has a larger sandy area. Beach volleyball court is great. We did not use basketball court or tennis courts as they are far off at the front of the hotel. The privilege upgrade is great because it gets you access to a butler to book your restaurants which is super convenient. Most enjoyable for our family was the waterpark especially for kids under 10. They loved it and spent hours there every day. Of course the Jerk Chicken is hot and delicious!

This was a beautiful hotel; clean grounds and modern rooms. Everything was easily accessible. Room number 1426 is pool and Oceanview. Buffet food was OK but restaurant food (Thali, Sakura and the Italian restaurant) was absolutely delicious. If you have dietary restrictions i.e. can eat halal food only, please speak to their food and beverage manager. He will accommodate for all meals. We will never forget this experience and will definitely be back.

The best feature of this resort is the amazing food and drinks and the restaurant servers. They made the stay great. The hotel rooms were nice. They were clean when we arrived. But slowly downgraded over the coming days as housekeeping did not sweep floor for several days or would take towels and not replace them. It was near impossible to get them replaced. I had better housekeeping service from a 3 star resort. Better bed too. The bed was so hard it was difficult to sleep. I couldn’t wait to get home to sleep comfortably. Our room was at the end. Air Transat sold it as an ocean view. But it was partial and the view included a bunch of tents, an open pile of garbage and the venders emptying their bucket of human waste in the bushes. The resort also lacks Jamaican culture. Once on the resort you had no idea you were in Jamaica. No local art, music or culture that I could see. If you like snorkeling however, this is great place. The swim area is full of seaweed and I’m sure in it must be fish. But you’re not so lucky if you like to spend the day in the water. The beach is short but sand is nice. There wasn’t a 24 hour place to get coffee. We are early risers but there no where to get coffee before 7:30 am. They open at 7 am but by the time you get through the line it’s about 30 mins. There are often high pressure sales people bugging you or crowded on walkways chatting causing tourists difficulty getting through. Overall the resort is nice. But service is 3 star at best. Don’t waste your money and go to Cuba or the Dominican. You’ll get a lot more for your money.

The grounds were beautiful as well as the rooms and the restaurants. The food was good although they should have beef patties at the buffet everyday. Staff could have been a little friendlier. Evening shows were nice. I loved the live band and dancing outside after the show. The singer at the piano bar is amazing!

The grounds are very nice, but the hotel is new and falling apart, the service was terrible. No one was polite and it was as if we were inconveniencing them whenever we asked for anything. 20+min to get a drink or food and it wasn't even crowded. I would not recommend this hotel and we were a group of 11people that will not be coming back.

Excellent food! Had absolutely everything you’d want. Their Jamaican jerk sauce was fire! Excellent pool! Excellent entertainment! Very friendly staff! Cool extras like lazy River and bowling lanes. Beach is even better than we expected. Disco was active! Children’s splash pad was incredible! Two massive shortcomings - coffee shop was subpar for what I’ve seen at other places and service is SLOW. ONE AND A HALF hours to get your main course slow. 30+ minutes at times to get a drink from the bar. It’s Jamaican time. I get it. But with 2 kids it just made dinners unenjoyable as they would get tired and were ready for bed before the dinner would even be served. Drinks at dinner were so slow I even went over to the sports bar to get drinks for my wife and I one night as they hadn’t arrived after one hour of initial order. Having said that… food was worth the wait. We went to al of the a la cartes - the ribs and brisket at Route 66 were to die for! The butter chicken at the Indian restaurant was delicious! Our server even made a special spicy sauce with bonnet peppers on the side for us that was awesome! The tapanyaki spot was excellent. Great service and funny chef! But it is hot in there with poor AC and only 2 fans. Italian and sugar cane were okay. Overall, I’d go again but the service was truly painfully slow, especially with kids.

Privilege was a rip off, only benefit was not paying for room service. Only one day we received service on the beach. Our butler was little to no help. Found a BIG cockroache hiding in our room. Not the best...

I I have to say the hotel is beautiful and the lobby is absolutely gorgeous. The rooms were nice and large clean nice big balconies lots of closet space and drawer space. TV also had excellent quality which I was surprised by. The pools are very nice little cold but they were really nice. I was not impressed by the beach at all it was very Rocky and full of seaweed the kids still had a good time playing in the sand but other than that it wasn't very nice at all. We ate at the buffet everyday for breakfast and quite a few dinners as we found it was better than the restaurants. We booked three nights at restaurants two were absolutely terrible but the Japanese restaurant I would recommend it was amazing the food was great the people were very nice and friendly and they put on a nice little show , the kids really enjoyed it. As far as the bars go they run out of things a few nights they ran out of vodka and beer the only thing they do have lots of of course is rum. We were not impressed with the service that we received there it was very slow and like I said they ran out of a lot of things and every time you ordered a drink from a different bar it was made differently. I have to say I did not find the people as friendly as the last time I was in Runaway Bay in Jamaica the people were very friendly but here they didn't seem that nice maybe they were overworked I'm not sure. All in all we still had a good time but it is not a place that I would go back to or even recommend to anyone I would give it a three-star at best

Good modern rooms,buffet was good and we tried all the restaurants,they were all good except for some wait times.Beach was a bit rocky, small but no sea weeds.kids enjoyed a lot in the kids pool and lazy River. Bowling area was a nice to have.The service was top notch at food areas. However, the house keeping was a bit off, they dont have a regular schedule.If you are not up by 8am forget about getting a bench by the pool.

I thought the grounds were very clean. The staff was amazing and the layout of the resort was very convenient. The decor was very modern. The service was very good but a bit slow once in a while. The resort is a great place for young families. We had an amazing stay at Ocean Coral Spring!

The hotel is clean and spacious. The pool is large/nice and the grounds are well maintained. The food is good, service is excellent and staff are pleasant. The beach is not that good but the overall facility makes up the difference.

I traveled with my husband, a 2 year old and a 9 month old baby. For the service: After the check in, nobody informed us about the operation of the resort. When you are looking for information, each person gives you a version. We were told that no reservation is necessary for the restaurants except for the buffet and Sakura. On the other hand, when we decided to go to eat elsewhere than in the buffet we were refused because we do not have a reservation. Or because they are the privileged ones who are only allowed to eat before 8 pm. I found it ridiculous that a number of people have more rights than others for an all inclusive resort. They try to force you to upgrade to their privileged plan. For the rooms: we were given a room without air-conditioning, without dryer, steamer. We called several times to get them and to fix the AC, but without success. They changed our room when I finally told the lady that I will stay in the lobby with the kids until they fixed the AC. Our flight was delayed for more than 7 hours. When I went to check in, I asked for accommodation like a late check out because I couldn't sit in the lobby with 2 kids for 10 hours. The gentleman at the front desk told me that they don’t offer late check out and that if I want to stay in the room I have to extend my vacation. I was shocked and thought that this was inhumane. However, on the way to the airport I met a couple on the bus who told us that they were given a late check out until 3pm. I guess because we are black, the treatment is different. Bunch of racists. I don't recommend anyone to spend their vacations in this place. Too much inequality and racism.

Everything was awesome from the room to the pools to the grounds to the amenities!! Just remember to get up early to get your seats if you want to sit at the main pool! Also they took amazing care of our dietary restrictions like celiac and peanut allergies. The chefs Manuel and Shanna Banana.

The resort was perfect for us. The staff was amazing, the service was good, the food was good, there was a lot of things to do, the restaurants were good and there are many of them. Our favorite was the Indian restaurant. There are 2 beaches and the one on the right was beautiful. The other one was a little Rocky. We Enjoyed the lazy river everyday. Everything was well organized.

This resort was very nice. We really were made to feel welcome. We had read great reviews about the Sakura restaurant so we were excited to make reservations. Sadly we were very disappointed. When we arrived our drink orders were taken. The chef came and told us about we were having but it was so loud in there you could hardly hear what she was saying. She cooked, gave us the rice and vegetables then cooked the meat after, using the same utensil back and forth with the raw shrimp and raw chicken. We were barely finished eating, and still didn’t have our drinks when the cook told us we needed to be leaving because they had another sitting coming. Not impressed.

Let's start with Check-in it was a horrible experience. We went with a large group and everyone's rooms were all wrong it took us over 1 hour to check in. Food quality was Ok. I was very disappointed that none of the food had any allergens labeled. My daughter has celiac and there was nothing she could eat for breakfast thank goodness I had brought her bread with me at least she could have that with an egg. Service was extremely slow we finished our meals before we even had drinks brought to us. Rooms - AC was not working, safe was not working, the toilet was leaking

We spent 1 week at this resort and give it a 4/5. Resort: gorgeous. Well maintained. Very big, lots of walking. Beach: not the greatest in terms of size, but we still enjoyed it. Rocky and seaweed. Food: lots of options, but did have to wait for certain restaurants. We still managed and liked it. Entertainment: GREAT! Mariah, AKA Skittles, is great with the kids. Kids club is great! Pools: there's a lazy river, with no current so you're floating on your own, but it's fun! Swim up bars were great! There's also a bowling ally and a casino. Disco was fun too! Gym was great! Staff were friendly. Rooms were gorgeous. Kids had a blast!

Not a 5 star resort. We booked a privilege suite thinking it would enhance our experience and it seemed to make no difference other than being about to go to one of the only three restaurants we enjoyed. Privileged lounge, red snapper and sugar cane. The other restaurants were terrible and the service was so rude. We waited an hr and half at Route 66 only to get cold beef brisket with no sides. Martha’s market people were extremely rude and the bacon in the morning was raw! I wouldn’t care so much if we had just adults but we have two kids who need to eat. When I asked the on server at Route 66 about chicken nuggets she said it would take awhile of them to come out…. Kids should get served first no matter where you are. The kind server at sugar cane understood that and we super fast and even recommended chicken nuggets for my infant right away. Winston at the privilege lounge was excellent, everyone we came across in the privilege lounge was very nice and polite it felt like we were on a different resort. Same with the Red Snapper everyone was extremely polite and helpful. Anastacia our house keeper was amazing and very polite and friendly. She always did a wonderful job! Everything nice and clean and tidy. Especially with the two kids she was a big help. Malane is a wonderful bartender at the beach, great conversations and a kind person. To get a hold of someone seems almost impossible takes a minimum of 3mins for someone to answer the phone unless you call reception then they get mad you called them instead of who ever your trying to get a hold of. Running out of food items is a huge one here. Every restaurant we went to Atleast something off the menu we couldn’t have because they were out off. I think that’s more management then anything. The only reason this hotel is getting stars is because of those wonderful people mentioned above and the beautiful view. I must say the hotel is very clean and the life guards plus the blue group do an excellent job as well! Hopefully you can work on your customer service and food preparation. Also give what you promised a privilege guest.

When I arrived at the hotel there was no record of my booking , but they made me feel welcomed and arranged for a lovely room which was better than the one I had booked. The grounds were lovely and clean and the rooms were lovely and clean also. The resort is very large, so anyone with walking issues may have a problem. The food was good. The beach is not the best, very small.

We were off to a good start, got the room requests we asked for but I had to call the resort as all of the emails kept bouncing back which in turn cost me about $30.00 for that call. Rooms were big, clean lots of space to organize. We had 2 rooms, my mom & daughter's room key didn't end up working and maintenance didn't come until almost midnight before they got let in. After that no problems with entry to either of the rooms. Martha's buffet: first night, hubby grabbed a burger that was pink inside, not impressed. We ended up only eating breakfast here daily and sometimes had to wait over 20 minutes for water & cutlery. My advice.... find a server, sit there every day and you will get better service and a $1 tip goes a long way. The omelette chef was amazing, and I heard the juice bar was really good as well. I did also hear the handling of raw meat with bare hands happened which then touched the cooked pasta, i did not see this personally but i believe food handling training would be very beneficial for all staff. Italian: our favorite a la carte, ate their twice, service was good too. Some complained of small portions, so double up on ordering if you have a larger appetite. Route 66: This was good too, service was slow, brisket was good and the shrimp nachos were amazing. West Indian this was good too, again double up on ordering if you have a larger appetite. Japanese: WOW, great service, great food great entertainment. Line up at 10am to book reservations and you will get your pick of time. Red Snapper Lunch burgers undercooked so better to ask them to cook well done on the spot, not a wide variety but enough. A La carte for dinner, if you order patties order a few, they were amazing, the main course were average Jamaican Grill: WOW i think we had lunch 3 times from here, worth the wait for the jerk chicken and the yams were amazing. Maid Service, we had a great maid except the day she was off, we waited until 10pm to get toilet paper then our room cleaned @ 11pm we were exhausted. I probably spent about 2-3 hours of my vacation running back and forth to the lobby begging for TP & maid service. Unacceptable to wait for TP, just NOT Ok. Entertainment: there was enough during the day, big waterslide, wall climbing dance lessons, volley ball. for the Evening they should do the beach party twice a week and have more available seating around that area. I think bringing in outdoor vendors 1 or 2 days a week selling their items would have had a nice touch. Beach: it's rocky, bring water shoes and you will be fine. you can walk to public beach there were vendors there and horseback riding. They were trying to remove rock and add more umbrellas during the week so it was getting better. Bars: TERRIBLE. constantly ran out of beer. We were at the beach, the beach bar ran out, then went to red snapper, ran out, then went to pool bar ran out til we finally got to the lobby and they gave me draft beer when they had been giving us cans all week. I would say running out of beer was a daily frustrating occurrence. The servers on the beach were non existence or standing around ignoring us. My hubby got ignored at the sports bar daily as 5 would be standing around doing nothing. There is a lack of management to hold anyone accountable which was very frustrating. We chose this resort because we stayed @ oceans in Mexico and were really pleased. We knew there would be longer waits due to staff shortage but by Tuesday there were so much staff but again, just standing around not interested in customer service. We have booked with air transat for years, i can't believe air transat has allowed this lack of customer service as one of its hotels.

This resort has the worst beach in the entire Caribbean. It's filled with sharp and jagged rocks which makes it impossible to enter or even swim. Everyone hangs out by the pool but there is a lack of chairs and beds so everyone has to wake up at 6am to reserve chairs/beds by putting their towels and belongings. If you arrive to the pool by 8am, there are literally no free chairs or beds left. There are long lines to eat at all of the restaurants and the buffet. The restaurants don't take reservations so we would arrive 30 minutes before it opened in order to get a table. The furniture in the rooms are stained and our balcony was infested with mosquitos. If you need to call the front desk, they never answer the phone so it's impossible to get help with anything (e.g. extra towels, assistance with luggage, room service, etc). Our room had no hangers or robes or even a bath mat. We also had no hand or face towels and on one day we had no towels at all and had to borrow some of the room next door because no one would answer the phone at the front desk. It boggles my mind that this place is rated as 5-stars.

As the resort is brand new, the premises were in pristine condition and the amenities were amazing. The resort was amply staffed and we always had someone to attend to our needs. The staff and maintenance crew were stellar. Would definitely recommend this resort for families.Definitely 5 star.

I had a great time at this hotel mostly due to the people. They are so happy and do there best to make you comfortable and happy. Beautiful hotel and amenities. The only very negative thing I experienced at this hotel is that. They told me i had this orientation to show me the resort and other rooms etc. The Jamaican staff were very nice and did there jobs great but the bosses of these staff members which have to do with the privilege membership depatment were pushing and some rude how they spoke to my mother and I, implying we dont make financial decisions and my husband could. As if we are not living in 2020. Anyways all I can say is dont let those Spanish ppl in that deptarment foul u, what they are selling is a joke basically discount flights for 79 000 to 99000 for 25 years to get discounts on flights. So stupid and then when I said no it doesnt work for us. This one guy sent his boss to sell it all over again (Jose) at the end they wanted us to make a decision right away and we caouldnt think about it. I feel bad for the ppl they scammed. Other then this orientation which u dont have to go to which i didnt know at the time wasted 90 mins for nothing of my vacation time on this hilarious ppl. Other then that I recommended this place for sure amazing fun and people. The resort is functioning and beautiful.

Worst beach ever seen for a 5 star rating. Not all of the restaurants were open or other amenities. Would of been nice if they had a steak house and if u wanted one was a $25:00 extra charge. They had a bad rain storm where dirt from landscaping went into all of the pools they shut down pools all day

Stayed 4 days - Feb 26 - March 1 - Privilege. The rooms are nice - large balconies and we had no issues with leaks or bugs. The beach is very small - not good for walking if that's what you like. The pool is amazing - never had an issue getting a chair. The resort is small - no need to have shuttles - everything is in walking distance. During our stay, not everything was open, which we expected, however, twice, we made dinner reservations and the restaurant was closed on the day of our reservation, without any notice. That being said, the food in the buffet was great, no complaints. Staff is friendly. Not really any entertainment in the evening. All in all, we had a good time, but we wouldn't go back.

Hotel was very nice. Rooms very spacious and new. People working there were very nice. Resort is not completly done. Two restaurants were still under Renovations. The lazy river was also not open. Construction going on in many areas of the resort. For what we paid almost 2000. A person was not worth the money. The beach is terrible and i am a beach person so very disappointed. We had a good week as we made the best of everything. This resort needs at least another year to complete everything. I do have to say food was very good. So overall 50/50. Good and bad.. Love to go back to Jamaica but i would definitely try a different resort. Maria from Hamilton Was there last week of February.

All the bad reviews are accurate!! Did not receive swim up room. Trouble with door lock and air conditioning. Sewage smells. Very dirty resort and not due to construction but because not being cleaned. Worst beach, small shallow Can go beyond security at end of property at own risk only Restaurants that were working very slow Food was just ok nothing special Anyone can do omelets Privilege was a joke no real benefit Many ppl upset the week we were there and issues not being addressed Never would we go back To sum it up Cuba was better!

beautiful new hotel. very modern. a few kinks to work out as being brand new but the amazing staff offsets that issue. stayed for 6 nights and enjoyed every minute of it. recommend and will stay there again.

The resort will be very nice when It is completed, currently I would rate it as a 3.5 star as it is still in the very early stages of being ready for guest. The food was very delicious but limited in variety for now. The workmanship in the rooms and buildings need to be cleaned up and it is sloppy. The pool is gorgeous. The beach is beautiful although it’s not ideal yet for swimming. The massages were great but very expensive for the 80 minutes that you get. The bowling ally and Mikes cafe is super, no complaints there. The employees were very nice and tried to be accommodating, but being so newly trained they didn’t seem to have the answers to questions as simple as making a reservation for dinner. You are told you don’t need a reservation but yet when you go to a restaurant you are told you have to wait 45 minutes to an hour. One reason was the privilege guest take priority and you are set to the side to wait. All in all out of ten I would rate this so far a 7. It was unanimous with the group I travelled with was we wouldn’t return to this resort, but it was definitely worth visiting while the price was fairly decent.