Beautiful hotel. However, having a ‘VIP’ membership with Lifestyle Vacation Club does give you ‘special’ privileges that we did not have. Nevertheless, room was very comfortable except it was situated on main thoroughfare and noise at times was deafening. Buffet restaurant was good and had a varied selection of food and the 1 à la carte Italian resto was also good. Access to beach was a nightmare!! No stairs!! You had to maneuver your way through rocks and sand and nothing to hold on to. Very treacherous!! I actually fell and bruised my leg. Luckily nothing too serious. Also , there are no umbrellas or palapas on the beach. Some of the staff were great as others were not. What surprised me was their lack of understanding of English. You would think that working with the public they would be able to speak some English. Anyway, we were there for 1 week, but would not have stayed longer because of the noise and the lack of nightly entertainment. More work needs to be done, but maybe time will improve actual conditions.

Beautiful facility half on the beach, half facing the mountains, clean, friendly service, great food (buffet, one a la carte), marvelous rooms, nice pools. Mainly a timeshare location with all-inclusive suites, so more like a nice hotel with amenities vs a traditional, immersive all-inclusive resort. Facility split by main highway, so noisy 24/7 Aggressive VIP Club/timeshare employees. Had to sneak into buffet via beach bar to avoid them at main entry

The grounds are directly on a main road running through Cabarete so very noisy. This is a new hotel so everything is still shiny and new and well maintained. The room we had was very spacious and up to date. The pools were very nice, clean and cool. The beach would disappear with the tide on many occasions and there were days when you could not get on the beach. The staff were all very good. Mosquito, lizbeth were especially fun and entertaining. Great fresh food at all the restaurants, great food overall.

The hotel is located in two parts separated by a very busy street, the main road east. It is located in Cabarete, a rather ugly town. My windows were on the street and I was not able to open a window or use the balcony. There is a very loud noise from the street and the pollution is terrible (trucks and motorbikes 24h). The street is so busy that hotel has security guards who help people cross the street. I asked for another room but despite promises I have not gotten it (although there were two buildings on the pool side empty). Practically there is no beach. Most of the time I stayed (2 weeks) it was completely covered by waves. There is no common place where people could gather in the case of rain (a very small place in WW bar is open to the sea and windy rains) and we could only stay in rooms. People were allowed to use glassware in the pool and on the beach which is dangerous. The hotel asked $3/day for safe and $15/day for Wi-Fi (in all other places I visited in Dominican Rep. they were free-Wi-Fi in the lobby!). There are very many staff people trying aggressively to convince vacationers to join the Vacation Club (VIP) and pay additionally for it. I was promised to get another room if I join it. The advertisements were misleading, promising rooms with pool or sea view and it was never stated that this is not a resort but a hotel in the town. Food was ok, but in the Italian restaurant some main dished were burned and hard and impossible to eat. I understand that some people with the ocean view could like it but I prefer a resort far from the city and pollution.