We were promised a seamless transition from Margaritaville to Dreams and did not get it. We did not get Preferred service such as, Butler, pool, restaurant, and late check out. We had a print out of agreement and the service staff spent over an hour trying to convince us that we got what was promised.

If you like beach walks though ,it's not the place for you..thats the negative Food was very good ,probably best choice was buffet and the Rum Runner for Lunch and the LandShark for Supper Pool was great and activities were very doable for all ages..

Positive: The people working at this hotel are wonderful, caring and most of all the one we interacted with enjoyed being here. The room was spacious and had a great view. The coffee shop was fantastic. The breakfast buffet was great. The pools and bars were fantastic Negative: There is NO beach at this site...you need to walk over about ten minutes to a public beach to see sand and cleaner ocean water...but still algae visible. Unfortunately the food at the major restaurants was hit and miss for us. The quality of the fish and meats were great but NOT well prepared. Final thought...The entertainment was great during the day at the pools and the bands and shows were very good!

We were in awe of the beautiful setting on Juanillo Beach. The food offerings were endless & tasty! Our room was spacious & very comfortable. The pools were awesome, especially the 2x swim up bars! The staff are all friendly & welcoming even with a language barrier. We would return again!

The hotel, room and staff were 5*, the restaurants and food were 3*. We would not go back because of the restaurant situation. You did not know from one day to the next what was going to be open or shut. We think it was probably that the place was not full so opening all the restaurants was not efficient business practice.

We had a good vacation but we are pool people. The beach is so bad at the resort they tell you to walk to the next resort. However even walking to it is tough as there is broken glass everywhere so forget long walks on the beach. Also the shoreline has a ton of seaweed ( way more than anywhere I’ve seen) and coral so hard to walk into. Aside from that food is better than almost any resort I’ve been too. Rooms are beautiful. Get the villa. It’s worth it. Although ac is an issue across resort. Staff are great. Drinks are as good as anywhere and when went it was dead. We almost had the pools to ourselves. Don’t go if you have kids as there is NOTHING for them and almost no activities if you are into that.

The resort is the perfect size easy to get around. The restaurants were the best I’ve eaten at in the DR and no reservations needed. Huge plus! Very modern no cash needed for anything. Room key is on your bracelet very handy. Touch less elevator buttons. We stayed in the adult section but the family section was very quiet no problems. The rooms were very nice and clean with large balconies and outside seating. Lobby bar always had some kind of entertainment going on in the evenings. Super friendly and helpful staff. It’s the first resort that I would consider staying at again. The only cons I would say is the concierge service which is really just a pressure salesman to buy timeshare in their villas. I found that to be a real turnoff, he was quite pushy. And the beach area wasn’t great but the pool area was awesome! Cap Cana is literally 10 minutes from the airport so also a bonus. Overall I would definitely recommend this resort, service, food and high tech features were all great.

We went to Margarritaville Cap Cana Adult section the end of January 2023. This hotel was very nice and clean. The grounds were immaculate. Food was very good, no complaints there. Even room service was good, only downfall was it takes a little while to get to you, so order ahead of time. Premium alcohol for drinks, staff very friendly . Check in and check out was very smooth. Big pool, not too crowded. Just beware of the timeshare or prestige club. It’ll absorb 2 hours of your day, when they try to sell you packages starting at 9,000 dollars. The only downfall about this hotel is the beach. The sand part is nice, the ocean is dirty and rocky. No one dared to go into it. Otherwise a nice clean getaway!

Although the resort suffered damage from the recent hurricane, re-construction did not take away from our trip at all. The beach also suffered from the storm but it was being re-developed during our stay. We really enjoyed the laid back vibe, no need to dress up for dinner if you didn’t want to. The food throughout the resort was 5 stars. The staff were so friendly. The room was nicely decorated, spacious. We would definitely return.