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Experience the epitome of luxury and tranquility at the Iberostar Coral Holguin, where every detail is designed to provide an unforgettable Caribbean getaway. Situated along the stunning northern coast of Cuba, this luxurious adult-only all-inclusive resort offers an unparalleled escape enhanced by dedicated butler services. Originally known as the Coral Level at Iberostar Selection Holguin, this exquisite retreat opened its doors in 2020 and showcases a blend of contemporary elegance and traditional Caribbean architecture. Featuring 62 spacious rooms, each with a private balcony, promising the highest level of comfort. Among these, the exclusive Pesquero Suites stand out, boasting over 2,000 square feet, complete with a private pool, sun terrace, and breathtaking sea views. The Iberostar Coral Holguín offers seamless access to the extensive amenities of the Iberostar Selection Holguin. An hour drive (61 km) from Frank Pais International Airport (HOG), with taxi fare costing $55-70 USD, conveniently most of our vacation packages include airport transfers, with this information clearly specified in each package.
At Iberostar Coral Holguin, every day promises excitement and relaxation in equal measure. Soak up the sun on a private stretch of beach reserved exclusively for Coral Level or cool off in the expansive pool. For those seeking relaxation, the Iberostar Wellness Centre provides a range of massages and beauty treatments designed to rejuvenate and refresh. Additionally, the Iberostar Selection Holguin offers activities such as football, table tennis, shooting, pétanque, water polo, and aqua fit, ensuring there is something for everyone to enjoy.
Dining at Iberostar Coral Holguin is an exceptional culinary experience. Indulge in gourmet meals at the exclusive Coral restaurant or explore a variety of flavors at four additional restaurants within the resort. A snack bar, coffee bar, and cigar lounge offer additional options for relaxation and refreshment. In the evenings, the resort comes alive with entertainment options including a theater and a disco, perfect for unwinding after a day of activities.
The nearby beaches of Playa Estero and Playa Pesquero are nothing short of spectacular. Playa Estero features soft, powdery white sand that contrasts beautifully with the turquoise waters. The water is clear and calm, making it perfect for swimming and snorkeling. Playa Pesquero, which is accessible via a short walk, offers similarly pristine conditions with slightly coarser sand and equally inviting waters. Both beaches are relatively free of seaweed, although a minor presence can occur during certain times of the year. These idyllic beaches are the perfect places to soak up the sun, enjoy water sports, or simply relax and take in the breathtaking scenery.
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| Transit Time | 58 |
|---|---|
| Transit Distance | 60 |
| Number Of Rooms | 60 |
| Number Of Pools | 1 |
| Beach Front | On The Beach |
| Year Built | 2020 |
| Kids Program | No |
| Minimum Age | 16 |
| International Bar | Yes |
| Swim-up Bar | 1 |
| Spa | Yes |
| Weddings | YES |
| Fitness Room | Yes |
|---|---|
| High Low Rise | Lowrise |
| Star Rating (optional) | 5 |
| Address 1 | Estero, Rafel Freyre |
| Address 2 | Playa Pesquero |
| Region | Holguin |
| Country | Cuba |
| Postal Code | 80100 |
| Phone Number | 53 24 436100 |
| Latitude | 21.096882 |
| Longitude | -75.941428 |
★★★★★
Elizabeth -
Verified Purchaser
Love this place!
We had a group of six women on this trip!! Fantastic beach, friendly, helpful staff that made for a safe, fun, relaxing stay. Rooms were clean, food was fantastic and service was exceptional. I will return and bring even more friends!
★★★★
Private -
Verified Purchaser
Great Resort
food was good, grounds and beach are nice. Too many steps to get anywhere. They do have a few ramps. The staff are great! Not enough chairs for the pools. We had a nice ocean view on the third floor. Our bathroom needs to be updated.
★★★★★
RobDi -
Verified Purchaser
Awesome Adults only
Comfortable bed, best yet in all Carribean. Perfect day beds and cushioned loungers around beautiful lazy pool. Great Staff all around from ALlexander and all Lobby Bar Tenders Maria Del Carmen and William and staff at Main buffet DYANA at swimup bar Larissa and Junior our Butlers We will definitely be back again soon Thanks for an awesome 7days
★★★★★
RobDi -
Verified Purchaser
Awesome Adults only
Comfortable bed, best yet in all Carribean. Perfect day beds and cushioned loungers around beautiful lazy pool. Great Staff all around from ALlexander and all Lobby Bar Tenders Maria Del Carmen and William and staff at Main buffet DYANA at swimup bar Larissa and Junior our Butlers We will definitely be back again soon Thanks for an awesome 7days
★★★
Jeffrey JDS -
Verified Purchaser
August was So-So vs Feb at the Iberostar
We traveled as a family of four with two rooms on the first floor, one with an outdoor shower and both with direct pool access. The Iberostar Coral Holguin is a smaller adults only resort located in the Playa Pesquero area of Holguin on Cuba’s northern coast. The layout is one of the most convenient we have seen, easy to navigate with a straight central path from the lobby to the beach. Buildings are no more than three stories high, and the atmosphere is calm and quiet. The outdoor shower was a unique experience for me, while my wife especially enjoyed the jetted tub. Food August is not the time to come. Compared to February the shortages were much more pronounced. Both times there were gaps but August was far worse. Nothing either time compared to pre 2020 Cuba. Breakfast and lunch were the highlights. Most meals were at the Coral buffet and grill which were consistent and enjoyable. At lunch there was often fresh grilling and breakfast was a strong point with good variety. The one time at the Selection buffet was disappointing. Chicken wings were so greasy that both hands were covered in a thick layer and it took multiple napkins to clean up. Food quality was lower than at Coral and the room had an echo that made it unpleasant. That same visit ended in food poisoning despite having had no alcohol that day. The Selection sit down was no better. The returning guests meal at the Mediterranean reeked so strongly of seafood that even my daughter who normally enjoys it had to leave. Suppers at Coral were inconsistent. Often the description did not match the dish. Salmon was replaced with white fish. A seafood platter turned out to be fish stew. Shrimp was actually crab meat not even the lagustinas usually seen in Cuba. On many nights there was only one non fish option. After two weeks we were already bored within the first. When meals were done well they were good but honesty about what was actually being served would go a long way. Snack bars at both hotels were nearly useless. Most of the time the only options were ham sandwiches and pizza that was basically cheese toast if you were lucky. On rare occasions fried cheese or chicken wings were offered and those were highlights, but they were seldom available. Supper time or later there was almost nothing, so if you had a bad evening meal there was no backup option in the Coral section. We were also invited to an off site “thank you for returning visitors” event at Playa Pesquero. Being the last bus to arrive we were stuck with cold hot dogs and hamburgers and had to sit through two hours of mediocre 90s music. Service at all food locations was great. Staff were attentive and friendly, which helped balance out the inconsistent food quality. Overall score: 1.5/5 (-3.5 for shortages, inconsistency, and lack of honest labeling) Pools The Coral pool is the highlight of the outdoor spaces. Bali beds and loungers were always in abundance, and first floor patios with direct walk out to the pool made the experience especially convenient. The pool itself is giant, and even at full capacity there would still be plenty of space so it never felt crowded. During our stay the pool was often quiet to the point of being dead. For the first four days there were no activities and very few people around. We left a comment in the Facebook group which led to four or five days of improvement, but once again the daytime atmosphere went back to silence. When Carlos was present it was a completely different experience. He brought aquafit, drink demonstrations, and music. Those days were highlights, but for much of our two week stay the lack of energy left the pool flat. We do not want a chaotic or noisy pool, just one with a bit of life. There are speakers around the Coral pool but they play the same small rotation of about twenty songs. Uptown Funk came on six times in a single day. It is an easily fixed issue but noticeable after a few days. Drinks and service at the pool bar were excellent. The bartender was consistently attentive and the cocktails were great. Simply wandering the pool area at Coral was a pleasant and relaxed experience. The jetted tub beside the Coral pool was also enjoyable. It is not really a hot tub but more of a bubbling pool. My wife used it frequently and found it relaxing. The Selection pool by contrast was the opposite extreme, a moshpit of jumping kids, party music, and crowding. Overall score: 3.5/5 (-1.5 for lack of consistent activity and atmosphere) Beach There are two beaches connected at this resort. From the larger Playa Pesquero beach you can swim out past the break and come around to the smaller one. Cuba has some of the most beautiful beaches in the world and this was certainly the case here. The water is clear, the sand is soft, and there is plenty of wildlife in the ocean between both beaches. Swimming between them is fun and feels safe. The Coral section of the resort is set far back from the water. Getting to the beach often felt like a trek. Carts are sometimes available to drive you down but not consistently. Most days we walked back and would stop at the Selection pool halfway to cool off and grab a drink for the walk. The larger Playa Pesquero side is more active with more people and a snack bar. The smaller area is quieter and less crowded. Both offered good options depending on whether we wanted quiet or activity. One downside was the facilities at the smaller beach. The washroom never had toilet paper and there was no toilet seat, which made it less usable. Overall score: 4/5 (-1 for distance from Coral and poor beach facilities) Facilities The layout of Coral is one of the best parts of the resort. Everything connects along a straight central path from the lobby to the beach, making it simple and convenient to find your way. The pool, buffet, and restaurants are all placed logically, and room blocks are evenly spaced so nothing feels far away. It is one of the most convenient and well laid out hotels I have visited. The Coral section is mostly outdoors, which keeps things open but in August the lack of airflow made some areas uncomfortable. The lobby bar in particular would benefit from fans to improve circulation, as it often felt hot and still. Carts are available at times to make the trek to the beach easier, though they are not always consistent. Washrooms are available in the lobby, pool area, and at the beach, though the beach facilities were poor with no toilet paper or seat. Overall score: 4.5/5 (-0.5 for inconsistent cart availability and poor beach washroom) Rooms We had two rooms on the first floor, and one of them had an outdoor shower. That was the coolest experience and something I have never had before. It seems there are only a limited number of upgraded rooms with this feature and there is no way to ensure you will get one, but if you do it is worth it. Rooms were large with plenty of space, the beds were comfortable, and everything was clean and well maintained. The jetted tub in the bathroom was my wife’s favourite feature, while the outdoor shower was mine. Having a first floor room also made it convenient to step directly out to the pool area. The air conditioning worked well even in the August heat, and the large ceiling fan over the bed was a welcome touch. From our previous stay in February we knew the patio door was hard to operate, so this trip we brought a stick on handle which made it easier to open and close. That small adjustment made a big difference to comfort and accessibility. Overall score: 5/5 Service and Staff Service across the resort was generally very good. At food locations and bars the staff were attentive and friendly, and pool bar service was excellent. Drinks were always well made and the bartenders stood out for their consistency. Lisbet, who worked the grill in the Coral section, was always friendly and did a great job. Lifeguards and other general staff were friendly and helpful, and the overall tone from staff made the experience positive. Entertainment staff also played a key role. Carlos in particular stood out. When he was present the pool area came alive with activities and energy. His presence made a clear difference and was a highlight of the stay. Guests at Coral are assigned a butler, and this is where our experience was mixed. Over our two weeks the assigned butler changed. Larissa was fantastic. She kept us updated on what was going on, helped organize details, and made the experience smooth. Junior was the opposite. He was like the Where’s Waldo of staff. Hard to find, no easy way to contact, and rarely communicated with us. This became an issue because the Coral section does not post information anywhere. If you wanted to know about special dinners, returning guest events, or how to arrange a trip off the compound you had to track down the butler and ask. We later learned that we could have requested things like morning coffee service or fruit and tea delivered in the evening. Other guests did this, but because Junior was our butler 80 percent of the time we never knew it was an option. Even when I asked him directly if there was any other way to reach him besides chasing him down at the lobby he never mentioned that dialing 555 on the room phone would connect to the service. When Larissa was our butler the difference was night and day. She kept us informed and made sure we did not miss out. The hotel could really benefit from something as simple as a chalkboard or daily posting in the Coral lobby. Not knowing what is going on until it is too late is a common complaint among guests, and it was our biggest frustration with the staff setup. Overall score: 4/5 (-1 for inconsistent butler service and lack of posted information) Entertainment Entertainment at Coral was a mix of highs and lows. When it was present it was fantastic. Cocktail demonstrations and live music were highlights, and when Carlos was leading activities the pool area had energy and life. Those days stood out as some of the best parts of our trip. The challenge was consistency. For long stretches there was no entertainment at all. During those times the Coral pool felt empty and lifeless. Just small touches like aquafit or a drink demonstration would have made a big difference. We never went to the evening events in the main Selection area. They were so loud and filled with kids that we chose to stay away. We could still hear them clearly from our section even though we were not close to the plaza. When entertainment was offered in the Coral section it was exactly the right balance of lively without being overwhelming. The issue was that it did not happen often enough. Overall score: 3.5/5 (-1.5 for lack of consistency and overly loud Selection events) Overall The Iberostar Coral Holguin is one of the most convenient and well laid out resorts we have visited. The straight central path makes navigation simple, and the first floor rooms with direct pool access were a highlight. The outdoor shower was a unique experience for me, while my wife especially enjoyed the jetted tub. Service across the resort was consistently friendly. Staff at the pool bar, Lisbet at the grill, and Larissa as our butler all stood out for making the stay memorable. Carlos brought energy and fun whenever he was around. The weakness was the inconsistency in communication. Without posted information in the Coral section we often felt out of the loop and dependent on finding the right staff at the right time. Food was the greatest disappointment. Breakfast and lunch at the Coral buffet were the highlights, but dinner was inconsistent, ingredients often did not match the menu, and shortages in August were pronounced. The snack bars rarely offered more than ham sandwiches or pizza that resembled cheese toast. On rare occasions fried cheese or chicken wings appeared, but they were unreliable. After two weeks the repetition wore us down. You had better like ham if you come here during this season. The contrast between the beautiful facilities and the lack of food variety or opportunities to socialize took a toll. By the fourth day my wife, who had hyped up the trip to our two adult children, ended up in tears. My adult kids likely would have rated the trip much lower as they struggled to find meals that matched their tastes and were bored of the limited dishes well before the two weeks were over. After we posted on Facebook, staff did approach her and referenced our comments, and for a few days there was a noticeable improvement in activity and atmosphere. However, it should not take a public complaint to get action, and those improvements faded back to the usual quiet routine by the end of our stay. The pool and beaches were outstanding in terms of space, cleanliness, and overall setting. The Coral pool never felt crowded, and the beaches were beautiful with safe swimming and the ability to move between them. But the long trek to the beach and lack of energy around the Coral pool on most days made the experience feel empty compared to what it could have been. Entertainment when offered was excellent, with cocktail demonstrations and live music being standouts. Yet those moments were few, and the loud family shows at the Selection were unappealing. Overall, Coral is a resort with enormous potential. The layout is superb, the rooms are well maintained, and the staff are friendly. But the inconsistent food, lack of communication, and absence of social energy in the Coral section made the trip far less than it could have been. Overall score: 3/5
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★★★★★
Private -
Verified Purchaser
Wonderful Vacation
Had a relaxing and enjoyable week at Iberostar Coral in Holguin. Great food, great staff and great vacation. Would like to have carts to go to the beach as a fair walk in such hot hot weather. Even though it is off season there was still enough entertainment and variety of food.
★★★★★
Irene -
Verified Purchaser
First Solo Vacation
Iberostar Coral was smaller than I expected, but in the best way—it felt cozy, safe, and super friendly. As a woman traveling by myself, I wasn’t sure what to expect, but the staff and guests made me feel totally comfortable from day one. Being connected to the Selections resort was a bonus: I could wander over for bigger crowds, more restaurants, and evening entertainment, then come back to the calm vibe at Coral. The public beach across the bridge was gorgeous and easy to get to. Shout-out to the butlers—Yunior and Laritza—for making my birthday unforgettable with a cake, wine, bubble bath, and flowers. And thanks to Yosvany for fixing a water issue in my room right away, with total professionalism. Just a heads-up: the tap water has a bit of an aftertaste, so I recommend bringing flavour packets if that bothers you. This isn’t a party resort, but if you want a safe, welcoming spot for a solo trip, I can’t recommend it enough.
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★★★
Cocoa Goddess -
Verified Purchaser
Interesting Food
The hotel is beautiful and the workers are very kind. The beach is about a 10 minute walk from the hotel, and the beach bar did not have a good selection of drinks. The food was not good. If you care about the food, this is not the resort for you. I don’t know if all of Cuba is like this, but the food was tasteless and much of it seemed to come from a can. If they improved the food, and had a properly stocked beach bar, I would give this resort 5 stars.
★★★★★
Jenn -
Verified Purchaser
Had a fun, relaxing time!
We went on a girls trip and had a wonderful time. The resort is well maintained and we had all the essentials needed. The room was very clean and welcoming. The air conditioning was a blessing, as well as the ceiling fan. It had a beautiful balcony with lounge chairs, overlooking the pool area. We were welcomed kindly at the reception area and brought to our rooms efficiently. Throughout our stay, I found the staff friendly, kind and personable. There was a wide variety of activities, lead by Carlos. We participated in Aquafit and Cocktail making classes by the pool. Carlos was energetic and tried to include every guest. The lifeguards at the pool were friendly and we enjoyed getting to know them, especially Frank.The staff at the restaurant were always there to make sure you were taken care of. The cooks, as well as the bar and wait staff were always friendly and accommodating. The pool was great and the beaches beautiful. We have already talked about returning and look forward to seeing the staff again. We feel like we made some wonderful friends.
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★★★★★
Private -
Verified Purchaser
Terrific Resort in Holguin
The Coral Level Iberostar Resort was an amazing place for a relaxing holiday. The rooms were spacious and very clean. The pool and grounds were very well cared for. The beach was stunning! The staff (lifeguards, maids, event coordinator, bar-tenders, cooks, waiters, butlers) were all very friendly toward guests. In particular, Frank, the lifeguard, took the time to interact with guests and Carlos planned fun and engaging activities.
★★★★★
Private -
Verified Purchaser
Third visit to Iberostar Coral Holquin
As a solo traveler this resort is a home away from home. The resort is beautiful, clean, comfortable and important to me, safe and welcoming. The staff are kind, caring and welcome you as family, you are family. There are fun events to attend, great excursions and activities at the pool. Speaking of the pool...it is the best, add in Carlos and there is nothing better. The butler staff would put the finest in the world to shame. I will go back every chance I get!!!!!
★★★★★
Private -
Verified Purchaser
Third trip better than ever !!
It was our third visit and the staff and resort continue to exceed our expectations! The rooms are clean and spacious and well air conditioned. The meals were amazing and so many options. The butlers Junior and Laritza are amazing ! They take care of all your reservations and are always helpful and available. There were many choices at the bar and premium liquor available. It’s easy to get a cart in order to go down to the beach and it’s just perfect there. Lots of sandy beach areas as well as places to snorkel. There were more options for entertainment in the evening this year which was appreciated! Thank you to the great staff …. We will be back next year!
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★★★★★
Private -
Verified Purchaser
Fantastic trip
As always, the resort was fantastic but it's the staff that make it special from check in to check out from the butlers to the bartenders and support staff already planning our next visit. trip central was also great to deal with and i can't say enough about Air Transat
★★★★★
Wendy -
Verified Purchaser
The best Home-Away-From-Home ever!!
There is really nothing bad to say about this resort except the fact that eventually you have leave! The rooms are large and well decorated and kept spotless. The grounds are beautiful and well kept. Don't get me started on the pool! It runs the length of the resort and is crystal clear and inviting. The beach is beautiful and although it is a bit of a walk, the staff will shuttle you back and forth. What can I say about the staff? Well, the staff, in a word is amazing! If it is within their power, they will do it for you. If you have any special needs or just questions, ask your butler and it will be seen to. They are starting to have some great theme nights that are a lot of fun and keep the guests involved. One additional service is the massages ($). You have to try them, they are worth every penny. There are many local excursions ($) available as well. They will pick you up at the front door in either a classic car or a horse and buggy. The choice is yours, and always classic Cuba! Now how about the food you ask? This last trip, I have to say the food was some of the best I have had in Cuba. Large selection, well prepared, well presented and plenty of it. No shortages that I could see. Bottom line, most who try this resort tend to love it and return over and over again. Just do it! You will not be sorry.
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★★★★★
Dicklately -
Verified Purchaser
Amazing Time
We had a few reservations about going to Cuba with a lot of the reviews we had read, but this place had fantastic reviews. Everything was amazing from check in to check out. The Iberostar Coral Level is for adults only and is next to the Iberostar Selection which is for families. Coral Level has access to both resorts. I read a lot of reviews and they varied in their descriptions of this place. We were there from June 21 - June 28 2024 and this is what we experienced. There are 5 buildings with 12 rooms in each one. Each building has 4 Junior suites on the ends, upper floor and ground floor and they are clean and beautiful. They have a large bathroom with a jacuzzi tub, a king size bed, wall mounted TV, sitting area with a desk and chair as well as a chaise lounge and small coffee table, a large closet with lots of hangers and a safe. The AC was the best we've had anywhere. All of the rooms have two loungers on the balcony or terrace with the Junior suites also having a table and chairs. The only difference between the two is on the ground floor the shower is outside not inside. The pool is gorgeous spanning across all of the buildings. There are 20 Bali beds and 3 other semi covered structures and lots of loungers and chairs. We never had any issues with getting a Bali bed but we were there in low season. There is a swim up bar and a couple of jacuzzi tubs behind the pool bar on a terrace. The beach is shared with the Selection side but again we had no issues with finding a lounger but I would imagine it would be different at full capacity. There is a beach bar and a small grill area for hamburgers and hotdogs but is only open at certain times. There is also a larger beach across a bridge which has a small bar, washrooms and it is also where the water equipment is(paddle boats etc.). I tried snorkeling but there wasn't much to see. At the Coral Level there is a 24 hour bar and a restaurant that serves A la Carte breakfast, lunch and dinner. Every morning there were eggs, bacon, sausage, hot cakes, fresh fruit, omelets, pastries etc. At lunch there was chicken, pork and fish dishes, salads, soups, pastries etc. For dinner there were various appetizers, pork, chicken and Lobster tails which we had at every meal we ate here. Our favorite appetizer was the fried cheese with pineapple sauce, simple but oh so good. There are 3 other A la Carte restaurants at the Selection side, the Gourmet, Mediterranean and Japanese and also a buffet. We ate at the Japanese which was decent and the Gourmet which was very good. My wife had the stuffed chicken legs which she liked and I had the Cordon Bleu Pork which was fantastic, cooked absolutely perfect and I could eat it every day. The service at both was fantastic. We ate at the buffet for lunch twice, once being Cuba day where there was pork that was grilled on a spit over charcoal and it was so tasty especially the chichiron (skin). There was pizza, pasta, fresh meats and cheeses, salads, a grill station, lots of other meat and vegetable dishes, fruit, ice cream, deserts and lots of different breads. Again great service. There is also a 24 hour snack bar on the Selection side that had Ham and Cheese sandwiches, pizza, Tuna sandwiches, burgers and hotdogs with it varying day to day. We actually never ate here. The service was amazing and genuinely friendly everywhere. Sorry we can't remember everyone's name but who we can are, Carlos the pool entertainment, so friendly and energetic with a fantastic voice and a great guitar player, Alexander, Dianne(pool bar not sure if I spelled it right), Hector, all of the bar tenders, Junior, Laritza, Augusto. Everyone in the Coral Level restaurant was beyond amazing, our maid was super friendly and kept our room super clean and provided some fantastic towel art. The pool maintenance team, gardeners, life guards and front desk all again fantastic and so genuinely friendly. We don't really visit resorts twice but we cannot wait to go back.
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★★★★★
Private -
Verified Purchaser
The Best in Cuba
The best for size, service, and relaxation. All amenities are easily accessible (very little walking) and well kept compared to other Cuban resorts. Also, even when the resort is basically full (60 rooms) there is plenty of space and no fighting for or need for reserving spots at the pool or the beach. Pool bar shuts down early for peaceful and relaxing nights.
★★★★★
Wendy -
Verified Purchaser
This is now my GO-TO resort!!
I first discovered this resort in January 2023 and I have just returned from my 5th trip, so yes, I would say I like it! Amazing staff, spotless rooms, beautiful pool, good food, I just can't say enough good things! Being Cuba, if there is anything you just can't live without, such as condiments, I suggest you pack your own, otherwise relax and enjoy the beauty that is Cuba. I'm already booked for my next trip in October!
★★★★★
Kathy -
Verified Purchaser
Fantastic vacation
Our visit at the Iberostar Coral was fabulous. The staff are amazing cater to your every need when possible. Rooms are spacious clean and always towels changed twice a day as needed. Pools are amazing. It is however a very quiet area for sure which we loved. Food well no one goes to Cuba for the food however we certainly didn’t go without always lots to eat and a great selection. Drink lots of stock and mix not a worry on the Coral section. Definitely for us it was a five star experience. We we’ll be back as soon as there are direct flights from Halifax.
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★★★★★
Bruce & Chris -
Verified Purchaser
Very nice resort
Small resort with beautiful rooms. Fantastic pool. Everything is very close except for the beach. Perfect size for us as we could be sociable but still have private time when wanted. Closest beach is very shallow which would be great for people from the selection side that have young children, but not great for adults from the Coral side. Main beach is nice but further away than I’m used to. Neither beach nor pool ever seemed crowded and never a rush to go early to reserve a spot. Fantastic staff. Our Butlers Laritza and Junior were fantastic, handling meal reservations and always checking to see if we OK or if there was anything they could do for us. Carlos the entertainment coordinator was very active and trying to involve guests in activities. He has a beautiful voice and often played his guitar and sang songs requested by guests. All staff very friendly and helpful. Servers in buffet and restaurants always smiling and service great.Beach towels in room and they were exchanged every evening, along with other towels in bathroom. Also, for the first time in over 20 years of visiting the Caribbean, face cloths were provided and exchanged with towels morning and evening. Hasn’t been a big deal as we learned early to take our own, but since they have never been provided before, I felt this was worth mentioning. Note: while not part of my review, I would like to encourage guests to not use Canadian loonies and toonies for tipping. These can’t be used by workers as Cuban banks will not take them. The down side of this is that workers are stuck with this useless money, unless guests will exchange then for Canadian bills.
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★★★★★
Private -
Verified Purchaser
Exceptionally comfortable
The Iberostar Holguin Coral was everything you need for a relaxing, comfortable stay in Cuba. Comfortable, spacious rooms, excellent room staff, beautiful pool right at your door, thoughtful administration staff. Wait staff and bartenders were courteous and quick (with most times a smile, in spite of how busy they all were). The beach was just a short walk, or an even shorter cart ride away, and was clean and beautiful. (both the large and smaller beaches were beautifully maintained). This year the Coral side enjoyed our own entertainment (aquatic team, saxaphone or mirachi band at supper) (daytime - water aerobics, afternoon guitar player). Nice fresh fruit at both breakfast and lunch. Would recommend.
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★
Ehim -
Verified Purchaser
Coral level
The hotel was nice, but paying extra to get the best experience was not worth it. Did not get the room I paid for.The butler was no where to be found. Eat same food everyday and they would not book another restaurant for me to have different meals which was part of the packaged. I had to make a complaint to finally get a restaurant book for me and they also offered same food the coral level restaurant offered. I also feel like staff should treat everyone with same treatment. The only staff I see very happy with their job was the hotel cleaner and she was very pleasant every time I see her. I would not be going back to this resort again and a bad experience only enjoyed my self out of the resort
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★
Private -
Verified Purchaser
Cuba is in a bad place
Nicest hotel I’ve stayed at in Cuba but the lack of stock was unreal. Most fruits and veggies were out 80% of the time. No steak or chicken. No eggs. No mix. (Used prune juice with rum) They were actually refrying the fries from the buffet for the a la cartes, due to shortages. The tour guides stated the government puts tourism on the back burner. Public transit is minimal the locals are starving. Under no circumstances will I return to Cuba.
★★★★★
Private -
Verified Purchaser
Great Vacation Spot!
The hotel/grounds were very clean and the staff was exceptionally friendly and accommodating. The beach was beautiful with access to paddle boats, kayaks and rides on catamarans. The bars were very well stocked and the restaurants provided plentiful buffets/meals with lots of variety.
★★★★★
Lou882 -
Verified Purchaser
Amazing Resort
Coral Level was by far one of the best in Cuba, the rooms, pool, beach and restaurants were extremley clean. The staff were unbeleivable with thier kindness!! The food was THE BEST we have ever eaten in Cuba, Gormet rest and japinese were both delish. The coral rest was on top of everything We will definately return!! Thank you Trip Central!!
★★★★★
Lana -
Verified Purchaser
Beautiful resort
Very nice resort, gorgeous beaches and wonderful service,rooms nice and clean, mattresses very comfy,the coral side is very quiet and relaxing,batler service is outstanding,only one problem, probably hole Cuba problem it's the water ,it's filtered but smell of it not good ,but you can drink other stuff .
★★★★★
Cindy -
Verified Purchaser
Beautiful Resort
I went to the coral in October. It was a very beautiful resort. This was my first time traveling alone but after I left I knew I would go back. I can't say enough about the staff. They were so friendly and always remembered your name. It's a small resort but if you wanted more you could go to the sister resort next door which is a short walk. I recommend this resort for sure.
★★★★★
RevJenny -
Verified Purchaser
Perfect resort to relax and refresh
This resort has everything you need to break away from the fast pace of North American life. From the butlers who can take care of your every need to the masseuses who help you relax those stress-filled muscles. The beaches will satisfy your need for sand and ocean and the pool will refresh.
★★★★★
Private -
Verified Purchaser
Fantastic relaxing place
Staff are excellent amenities are great always lots to eat some shortages but there is still an excellent variety of food great alacarte restaurants bartenders are great especially the pool bar. Rooms are very spacious and well appointed
★★★★★
Private -
Verified Purchaser
Great resort
The resort was very clean, the rooms very really nice, fairly new. the food was excellent.. choices were great as well.. the only thing the beach was about far from the resort. Otherwise it was of been perfect .. Pool was great..Drinks .. wide variety ..Staff was very friendly..
★★★★★
Private -
Verified Purchaser
Iberostar Coral Holguin
October 13 to October 20/2023 Thanks Kevin, It was a wonderful trip at the Coral. Staff was amazing, housekeeping was wonderful. Place was always very clean so was the grounds. Having a Butler available at all times made this trip easy and trouble free. Thank you Trip Central for another wonderful trip. André & Michele
★★★★★
Johnny -
Verified Purchaser
Extremely, amazing resort.
Extremely,Extremely Amazing, beautiful resort. I would certainly go back for another vacation. All interaction with employees and ground workers were pleasant, respectful and interesting. I must say That I enjoyed my stay there Immensely.
★★★★★
Private -
Verified Purchaser
Amazing,super quiet
We, a couple, have just returned from our vacation to Level Coral Holguin ,18+ .First ,you should know that it occupies a corner of a very big resort called Selection Coral Holguin which is mainly for families (please have a look at Google maps to unerstand more).It has its own entity, reception ,a bar , a long private swimming pool with a bar ,and an excellent Coral restaurant a la cart Three meals where you have a 5 star service .Secondly, you can share all the amenities of the other main hotel.This can offer you many varieties including other 3 restaurants a la cart, a big buffet (very near to your rooms), a vivid lobby and a terrace outside. The resort has two places near and far across the the bridge. You can walk there or call the shuttle( it is very frequent). Every corner is kept clean.room service twice a day.rooms are new and clean. No problems. Cubans are super nice people. While they try to keep their heads above water ,they did their best to put you on their heads.this resort is for those who look for a super quiet place .we will come back. .Thank you everybody there for the warm and special welcome and stay.
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★★★★★
Private -
Verified Purchaser
Beautiful resort
An absolutely beautiful resort. Pools and beach were wonderful with adequate amount of chairs available. Staff throughout the resort were very attentive and there was nothing lacking. The Coral restaurant had a very good variety and we ate there most meals. We did try the Japanese restaurant and enjoyed both the food and show. We didn’t try the other restaurants as the Coral Restaurant had everything we wanted.
★★★★★
Bentley#12 -
Verified Purchaser
Great Resort
Our stay was exceptional. The resort was spotless and staff catered to our every request. The three Amigos....Juniors (butlers X 2 & bar tender) exceptional service. Food far exceeded what we expected for Cuba. My husband believes this is the first time he has been to Cuba where he might have gain weight. If I could of pack the butlers in my suitcase to come home, I would have. Well worth the upgrade to Coral level. Looking forward to a return visit. Pools very nice. Third beach nice across the bridge. Call 555 and have your butler drive you over in electric golf carts as a bit of a walk otherwise. Resort about 1 hour from airport but went by fast as tour guide on bus very entertaining.
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★★★
Private -
Verified Purchaser
Mixed Feelings
I have been to Cuba a few times, first time in Holguin. When booking a Cuba holiday you know you are going there for the beaches, not for the gastronomic experience. However, from my previous travels to Cuba there were no complaints, there was always something you would find as a good option at the restaurants and bars. Not this time around. Regarding food choices, I can't say that there wasn't always something you could eat to not go hungry, but the issue we had was using the restaurants in the evenings. They sell the idea as in other resorts of booking at their a la carte restaurants that offer different options than the buffets available for lunches. However, this is not entirely true. The food offered/quality was the same as the lunches except your choices were limited because it went from a buffet to 3 things on the menu. Apparently the Asian restaurant is somewhat better, but we weren't able to get a reservation before we flew back home as our trip had to end before expected. The first night at the "Mediterranean" restaurant the air conditioner wasn't working. It was a sauna in the room. The waitress was literally dripping sweat. People were leaving the restaurant as they couldn't stand the temperature inside. We decided to stay as we appreciated the effort by the staff, but unfortunately the food was really terrible. We then stuck to eating from the Coral lunch buffet and putting away some of the food so we could have what was good for our evening meal in our room. As far as drinks, we were not able to enjoy a mojito as they didn't have the ingredients to prepare it. And when you finally found something you could enjoy, by the afternoon or the next day it was no longer available. Mixed feeling over this vacation come from the fact that the hotel facilities/rooms at the Coral were fantastic, as well as the pool. Yes, there a couple of things that are run down which is normal, but nothing that would break a vacation experience. Cubans are friendly and warm people and there is no question about that, that would always be a positive experience when you visit Latin America. However, this is a review based on my hotel/food experience and yes, although they (staff) are doing everything they can with what they have available, I find perhaps the owners could make a better effort to provide the real experience they advertise about their resort. If they can't provide good food/variation of food at the a la cart , then close them and focus on making the buffets better at night. In short, would I go back, absolutely not. And I also wouldn't recommend it to my family and friends purely based on the dinning experience and quality control. Do a little more research and maybe you will find something in the same country at a better resort. With respect, for me a vacation is a place to rest, relax and enjoy a different experience after long working hours and life commitments. The trip is not cheap, so I expect "some quality" (with a few reservations of course),and this is not what we got. Thank you.
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★★★★★
Private -
Verified Purchaser
Amazing resort with amazing staff!
GROUNDS ARE WELL GROOMED. ALL STAFF FROM FRONT DESK, BUTLERS, HOUSEKEEPERS, BARTENDERS, WAITERS AND WAITRESSES, CHEFS AND MANAGEMENT ARE ALL PROFESSIONAL AND FRIENDLY. THEY WILL WORK TO MEET YOUR NEEDS. THANK YOU THANK YOU FOR MAKING OUR VACATION MEMORABLE!
★★★
Private -
Verified Purchaser
Good resort
Ground were very nice. Beach was lovely. Accommodations were clean and spacious, with nice decor. Staff were great. Food was good for breakfasts and lunches, a la carte was a huge let down. Seem to have a problem with HOW to cook, all dried out and tasteless.
★★★★★
Wendy -
Verified Purchaser
This is now my GO-TO resort!!
This was my second trip to Iberostar Coral level in Holguin. My first was in January 2023 and as soon as I got home I booked this trip to return in April 2023. Yes, it was that good!! If you are looking for a relaxing vacation in a beautiful location, this is the place for you. The entire resort is extremely well kept, clean and welcoming. The butler service is an amazing extra! Much thanks to Junior Manuel Sablón Pérez & Laritza Hernandez for taking such good care of me! Carlos De Jesus Paz Aguilera provides the entertainment poolside and is great at what he does. Although I can't name everyone the entire staff is friendly and helpful. My room was cleaned spotless every day, so a special thanks to the housekeeping staff. Are there shortages? Of course there are; but the staff are excellent at working with what they have and trust me, you will not go hungry or thirsty! I have travelled to Cuba many many times and I have never felt more welcomed than I did at this resort. The pool is amazing; clean and inviting. The beach, well there are 2 of them, one smaller about a 5 minute walk from your room and the other, larger one is maybe a 10 minute walk; but BONUS, you can get a shuttle to either of these if you would rather not walk. Both are clean and inviting with plenty of lounge chairs. I could go on, but let's just say I doubt I will go to any other resort from now on, and that's saying a lot!! Love it!!
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★★★★★
ELLA -
Verified Purchaser
A TRUE GEM!!!
Amazing time at this resort! If you want to be treated like royalty in paradise, this is the place to go! From the outstanding staff, to great accommodations, beautiful views and many options for food,entertainment and excursions, you cannot go wrong! Can't wait to visit again!
★★★★★
Private -
Verified Purchaser
Absolutely wonderful!
We visited the Coral Level at Iberostar in Holguin from April 30-May 7th and had the most wonderful time. This was our first ever time in Cuba and it will not be our last. The resort was immaculate. Very clean and comfortable. The grounds were beautifully maintained and the staff were beyond wonderful. We were pleasantly surprised by the food and selection as we had heard about the shortages. There was always lots to choose from and our bellies were always full and happy. We enjoyed the pool everyday, and made the trip across the bridge to the big beach a few times. Definitely a must as the waters are beautifully turquoise and the white sand is spectacular. There were always chairs and cabanas available by the pool and beach which was amazing. No need to get up early and reserve a spot. Carlos the entertainer made our time at the pool so much fun. We enjoyed volleyball, merengue lessons and his beautiful singing and guitar playing. Yunior our butler always made sure we were well taken care of, and arranged a few beautiful surprises for our anniversary. We made lifelong friends during our week at the Coral Level and cannot wait to return.
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★★★★★
Shawna -
Verified Purchaser
Perfect Vacation
I wasn't sure what to expect as I had never been to this part of Cuba before or this resort. Everything was beyond my expectations. The resort was absolutely beautiful. The staff was the best I have ever had the pleasure of being with. The food was delicious. The weather was terrific. The sights were breathtaking. I have never gone to the same resort twice but will definitely be going back to this resort next year--hopefully for 2 weeks. I would rate my experience a 12 out of 10!
★★★★
Char -
Verified Purchaser
Amazing Resort & Staff
Loved our holidays at this resort. They sure do go out of their way to make you feel welcomed. This resort was recommended to us from our friends that return Year after year and now we will be doing the same.
★★★★★
Private -
Verified Purchaser
Amazing Resort
I have just returned from my second visit to Coral Leverl Iberostar Holgiun I will go back again. The resort is beautiful, well.looked after, very clean and the staff go above and beyond to make sure your stay is an amazing one. The advantage of Coral Level is the quiet, private pool, bar and restaurant. The food was good, there was a lack.of fresh fruit and vegetables but that is the norm right now everywhere in Cuba. The chefs did a great job with what they had. No one could say they were hungry. Over all I give my stay a 9.5 out of 10. Love the place and the people!!!
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★★★★
Randy @ Terri #14 -
Verified Purchaser
A very nice resort
The hotel was very good. The service was very good by certain people bartenders (Alexander and Dayana )the fitness instructor (Carlos) the evening butler (Yarandia spelling May not be correct ) The day butler was never around so no service the bartender's at the main outside bar were not very friendly service was ok The maids were great. Room was always clean The food was pretty good ! My wife and I would have liked a massage or two while we were there. Didn't happen. They were all booked up for the week The cigar store at the main hotel could have had a better selection of cigars The beaches and pools were great
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★★★★★
WendyF -
Verified Purchaser
I can't wait to go back!!
I have been to Cuba many times before, and I have to say my week here was the best ever! The resort itself is stunning, very clean with awesome rooms. No matter what time of day or night (we arrived very late), the staff was friendly and helpful. The bartenders were excellent! No shortages stop them as they can get quite creative if you tell them what you like! They also tell some pretty good jokes LOL! The service staff was very good; our room was cleaned from top to bottom daily, with plenty of towels, toilet tissue, and plenty of shampoo, conditioner, shower gel, hand soap and lotion. The food was good and there was plenty of it. I have no complaints about the food. Now let's talk about our Butler Extraordinaire, Junior Perez! I don't have the words to tell you how great he made our trip. It was like all you had to do was think about something, and you turn around and there is Junior making it happen, always smiling and helpful! Junior and the staff turned a great vacation into an awesome one! In all my trips to Cuba, I have never booked a resort twice, but I am already booking another stay here in April, and probably again next January.
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★★★★★
Kelly Sean -
Verified Purchaser
Great holiday in Holguin
A truly great experience, everything was the way it was described, we enjoyed every minute. The greeting we received from Junior and how he explained the room and the attention he showed us all week was a very nice touch. The bed was one of the most comfortable I've experienced in Cuba, the room was cleaned everyday by a very thoughtful maid. The shower was the hottest ever and it never went cold!! the shower gel and body soap are in dispensers so no fear of running out,and its eco friendly. The pool was well maintained and the beds and loungers were available most of the time (not crowded) the two beaches were beautiful and always room for everyone, beach staff always willing to help find a spot for you. We enjoyed all the meals both buffet and a la carte, always sometime tasty to eat and the service was excellent, always seemed happy and willing to satisfy. We didn't take in any of the shows as the selection side was extremely busy, there was some nightly entertainment on the Coral level and we very much enjoyed that. We never ventured off the property as we had no reason to, everything was at our resort that we wanted or needed. This is an excellent property to get some much needed R&R and thats what we received, thank you to all the staff for making our time at your resort very memorable, we will be returning again, that says it all :) Kelly & Lisa December 29-January 5th 2023
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★★★★★
Olossy -
Verified Purchaser
Great resort
We enjoyed our vacation at Coral Level at Iberostar. The quality of the hotel was amazing. The room service was impeccable. The butler service was a great bonus for us. Free internet 24/7 was a real gift also.
★★★★★
Private -
Verified Purchaser
Very good value
We felt lucky to have landed at Coral Level Iberostar Holguin for 10 days. Staff members were top-notch. Rooms, pool and grounds were all lovely and well-maintained. Lounge chairs under shade were always available at the pool and the beach — no need to scurry out at crack of dawn to plunk down towels. Food is never the draw in Cuba, but here there was always lots of variety and fresh fruit, served by friendly, attentive staff. Most guests we met were returning visitors, which seems to be the best review of all.
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★★★★★
Private -
Verified Purchaser
Nice
Very pleased with Coral L. Our first time there. The staff were so pleasant and helpful. The tasty food was very enjoyable. The grounds were lovely and well kept. Never did make it to the beach, maybe next time. Spent so much time in the pool and loved it. Felt so spoiled having butler and room service. Looking forward to the next time.
★★★★
Rizzo1974 -
Verified Purchaser
Exceptional resort
Resort was very nice and fairly new. Rooms were very nice and loved the fact that the toilet worked every time and that we had hot water for showers! I was disappointed in the quality of food as they didn’t have any pasta or any sort of potatoes! When asked they said they haven’t received any shipments of pasta or potatoes in a long time. No plastic water bottles anywhere was another issue but good for the environment. Staff were very friendly and easy to deal with! This resort was very quiet during our stay but we made the best of it! The beach is fairly far and if you have health issues you need to take a golf cart to it!i would go back for the right price but I like to experience new places!
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★★★★★
Meled78 -
Verified Purchaser
Large resort
Stayed on the coral level side of the resort. Rooms were nice and always kept very clean. Towels were exchanged everyday. Pool on this area was clean and quiet with chairs always available. Butler service was amazing. Laritza and Junior went above and beyond for us and even arranged a special dinner for our honeymoon. We used the butler service all week to transport us to the a la carte restaurants and beach areas as the resort is quite large and if you have mobility issues it’s definitely worth paying extra to stay in this area of the resort. Beach areas were nice. The only downside were the shortage of food and alcohol available. Not much vegetables or fruit available and no pop for mixed drinks. We did eat lobster all week at no extra cost. Quiet and relaxing in the coral level with only adults. Massages were excellent and very inexpensive. If you want to relax then this is the resort to visit. Definitely want to visit again so hoping that the shortage of food and alcohol improves.
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★★★★★
Alla -
Verified Purchaser
The best resert in Cuba!!!!!
It was the best experience ever!!!!Beautiful resort,delicious food,gorgeous beaches and amazing service!!!!bravo!!! very friendly stuff,spotless rooms,great entertainment!!!love everything!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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★★★★★
FinnMac -
Verified Purchaser
Fabulous Vacation
Vacation was awesome from start to finish. Food, although lacking in some resources, was well prepared and tasty. Most of the staff were wearing masks and hand sanitizer was readily available around the resort. COVID quarantine rules were closely followed. Have been to Cuba 29 times; strongly recommend this resort.
★★★★★
Private -
Verified Purchaser
An excellent holiday resort for the price!
The Coral level was quiet and private but the main grounds provided busyness if you wanted. The staff were efficient, professional, friendly and eager to please.. The food at both levels was good. The room was outstanding! Very clean and spacious. I would recommend the Coral level and would return to this hotel.
★★★★★
Hannah21 -
Verified Purchaser
COULDN'T RECOMMEND MORE!
Where do I start... there are soooo many good things to say. The staff was incredible, specifically our bartender sergi at the beach bar and Alexander at the coral level bar. Our butler Laritzia, and the Yarian! The concergie (we forget her name) was also incredible. Everyday she increased our wifi usage without us asking. All the staff went above and beyond for us. I mentioned to sergi one of the days we spent on the beach that I would love fresh lime for a spicy caesar and he told me to give him some time and he will find some. A couple days later we go back and he has a WHOLE BOX of fresh limes! He went to the market on his day off to buy them so he could make me my drink. Unbelievable! Alexander was someone we talked to almost everyday, we got to know him really well and he was such a kind soul. His drinks were excellent but his service was even better. Our two butlers Laritzia and Yarian were the sweetest people we could have asked for. Upon check in they provide you with a welcome tray of meats and cheese, I mentioned to Laritiza I love charcuterie back in Canada and she brought me a cheese and meat tray everyday just because! They were both so detail orientated and really took note of the small things. The food was delicious at the coral level, I had lobster for dinner everyday and my boyfriend had the three meat option (chicken, beef, pork). We would much prefer to eat on the coral side as we found it was better than almost every al a carte and beat the buffet by a landslide, it truly was five star dining. They have a snack bar open 24/7 for burgers, pizza, fries etc. The snack bar food was great for a late night bite after dinner was over. Breakfast was your choice of eggs, French toast, pancakes, fruit etc. Lunch always had a wide variety... something for everyone for sure! I have IBS so I was very nervous about the food selection prior to booking, but as I mentioned I was beyond satisfied and was not sick once. We traveled during low season and couldn't recommend it more, there were about 20 other people on the adult side which made for a quiet and relaxing stay. Our room walked out onto a patio with a cabana which was excellent... no fighting over pool chairs! The room was spotless everyday and the maids were very thoughtful. The beach was also beautiful, you have two options of beaches so we would recommend trying out both! We will be back next summer!!
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★★★★★
Private -
Verified Purchaser
Fantastic Vacation
Very beautiful resort, exceptional staff, gorgeous rooms, hand sanitizer readily available everywhere. Food was good by Cuban standards, pools and Playa Pesquero beach was beautiful, grounds were immaculately manicured by gardeners.
★★★★★
Gilles -
Verified Purchaser
Great relaxing resort, great staff and amazing pool.
This was the second time we were there this year.Staff was amazing again and they remembered us. Resort was very quiet, which is what we wanted, only around 35 people in our area which was the adults only. This is their slow season, very hot but enjoyable.
★★★★★
Private -
Verified Purchaser
Amazing adults only side
We really loved the coral level of the iberostar holguin it was very clean and quiet great staff not so much when we visited the family part of the resort they had the ala carte and all the entertainment I would not recommend sending families there right now at this point we needed to use the washrooms there they were so dirty and that side was full of cuban people it’s like they don’t respect the hotel as well I met several people staying at our side of the hotel that have stayed at the neighbouring two hotels im holguin who were there in January for over 20 times and have said they were never go back there I think it’s a real big problem with letting them use there hotels there getting really run down now my husband met a man on the plane that stayed at playa pesquero resort the same week and said it was so bad there were feces in the pool I use to love that resort too all of u should be aware of what really going on there and not send people to there resorts if the situation remands like that I’m just so thankful that I picked the coral level otherwise this review would certainly reflect that I love cuba and I would hate to not go back there again but I’m hearing so much negative lately that I’ll probably be looking at other places to go from now on that’s sad to me I hope the resorts go back to how they were before this is a very honest review but it’s the truth what’s happening there thank you Marion Mallaley
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★★★★★
Shep -
Verified Purchaser
Beautiful Resort
Staying at the Coral Level was a great experience, the staff were the highest caliber I have seen at a Cubian resort. Very helpful, happy and their English was amazing no issues communicating with any of the staff. The rooms were clean comfortable with all amenities except one a coffee maker. The butler would bring coffee each day but 1 cup is not enough.that would honestly be my only complaint and that might ha e been because of covid.
★★★★★
River -
Verified Purchaser
Everything we could want in a resort
We stopped doing one week all inclusive's years ago but not having been able to get away for two years we needed even just one week in the sea and sand. After reading the food reviews here on TA we decided to give the Coral a try. We requested an upper floor suite King bed and our request was granted. The adult only pool runs the length of the Coral level and even though you don't have an ocean view the balcony atmosphere is fantastic. The adult only Coral restaurant was by far the best of all options. We found out that some of the nearby resorts had no fish at all on the menu where as we had various white fish & lobster and various lobster dishes daily. The breakfasts at the Buffet restaurant was terrific. Even though my wife and I enjoyed the food immensely we found all the staff to be even more exceptional and always went the extra mile to please. I noticed many reviews named certain staff as being great but we found there were too many great staff to name them all individually. The staff wore their masks all the time which made for a great comfort level. Tourists were expected to wear their covid masks indoors until seating. We loved walking the pedestrian bridge to the beach and to the end of all the nearby resorts. It made for great people and activity watching. The included Hobie Cat half hour ride was a great addition. We did the Paradise Island Excursion on day. It was an eleven hour day but was one of the best excursions we've ever taken in the Caribbean. We definitely will go back again but this time for longer than seven days.
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★★★★★
Private -
Verified Purchaser
Coral level at Iberostar selection Holguin Cuba
The hotel was excellent in all respects. The wait staff, housekeeping, bartenders, butlers and reception were so accommodating responding to any request with a smile. The massage professionals were fantastic. Better than many massages I have had at home in Toronto. The food at the various restaurants was excellent.
★★★★★
Kourosh -
Verified Purchaser
Excellent experience in resort
It was very beautiful and organized resort . we had Coral level which is more like VIP in resort and very good experience in our trip. I hadn't read what is different between Coral level and other part of hotel but as I figure out in resort it was separate butler for corals guests as they need anything in resort they provide on time and reach to guests in quick time which was great .it was private gazebo for double room in back yard front of pool . Also Coral level building was two stories level but other section were three stories level and more units in apartment which makes more private and quiet area for Coral level . Room and facilities were excellent as we expected as five star hotels . Room service was amazing and cleaning staffs were so professional and neat. All personnel were so polite, professional, good trained and friendly . Food were in good quality and I think were sourced from local farms which I think in Cuba is more organic stuffs . But as I had experience with my other trip to caribbeans, quantity and variety wasn't comparable and was less . If I consider fairness, this trip was in covid situation and resort wasn't crowded, so maybe that could be a reason for limited of food variety . Pools and water were super clean . My only bad experience was about wifi internet which we had recharged it every Fife hours of usage with call butler or service desk ! and had to log in every time after turn on the phone ! So we had put our user name and password provided to us every time you want to going on phone ! But wifi was powerful every where in resort either far away beach ( second private beach of resort ). I liked pedal boat and katamara which was inflatable boat in resort service that gusts could enjoy of it free of charge with driver Totally , I was so happy to chose my trip in this resort and definitely recommended with high score.
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★★★★★
Eggshell -
Verified Purchaser
Peaceful Paradise
Very quiet due to COVID 2 a La crates open - both very good Struggles with supplies due to COVID so no butter minimal bread but loads of fish, seafood and lobster tail in Coral New resort so all clean and fresh with staff constantly cleaning and polishing 4 girlfriends had a wonderful week
★★★★★
Private -
Verified Purchaser
Amazing Staff
We stayed at Coral Level at Iberostar Selection Holguin for two weeks in December. Everything was perfect. - The rooms are modern, spacious, and very clean, with comfortable beds, a large bathroom, and very good AC. - The Coral restaurant serves great food, with a set menu, which for dinners includes fish, lobster, fillet, and chicken, served with very good wines. A great selection of drinks at the bar. - The Coral Level has a fairly large, very clean swimming pool with a bar. - But what sets the Coral Level apart from all the other resorts that we have visited in Cuba and elsewhere, is the staff. They are simply fantastic. From the butlers to the restaurant staff and countless others including the cleaning staff, life guards, and gardeners all work super hard to serve the guests. Please tip generously not to get a better service but because these wonderful people really deserve it.
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★★★★
Brockvillian -
Verified Purchaser
Best in Cuba
This is as close to a 5 star that you will find in Cuba. Service, cleanliness, modern with 3hrs/day/person of free wifi. The food is better tahn most other Cuban resorts, but still not 5 star, shortages, lack of spices still exist, presentation however was great, the skae restaurant does outdo itself, possibly 5 star level. The Coral section, with perks, and adults only is so quiet and peaceful, while the rest of the resort is more family oriented, evryone seemed to enjoy the pools. The staff were so freindly and helpful, well trained.
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★★★★★
Private -
Verified Purchaser
Fantastic stay!
Coral level is well worth it! Private a la carte restaurant with good variety of food, pool (pool bar), and outdoor bar all in very close proximity but also access to all resort amenities (main resort is a bit of a walk but I think resort is completely accessible with many ramps on site). Coral is away from the rowdiness of main pool area and very quiet and serene. Service by all staff at Coral was exceptional. You are assigned "butlers" who help with anything that may be problematic. They went above and beyond when needed. Stunning beach at man made Bay for all resort guests. Ideal for wading or if traveling with children as is shallow. Snorkeling opportunities on site. 10 minute walk or drive (drivers available on resort) to larger beach with water activities, windsurfing, kayaking etc. Food was plentiful and fresh, chicken, beef, seafood, fish, cheese all available. Fresh fruit and vegetables available but limited (our visit was late Feb). Some meals exceeded expectations. No real complaints. Keep expectations re: food low and you won't be disappointed. This IS a country where food is rationed for its residents. I am very sensitive to changes in water and food when I travel and I did not get sick at all. I highly recommend a visit to this resort if you are looking for some R & R and time in the sun.
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★★★★
Donna19 -
Verified Purchaser
Iberostar Holguin Coral Level
This resort is beautiful as it is not even 2 years old yet. Pool area and service was wonderful If you are looking for rest relaxation and pretty much nothing to do this is the place Everyone over 40 and mostly couples but I went to do nothing You are 1.5 hours from Holguin and 30 minutes from Guardelavacca
★★★★
Private -
Verified Purchaser
Fancy resort
The grounds and amenities were beautiful in the coral level. The service was exceptionally good, the rooms were very nice, and cleaning staff was great. The restaurants were nicely designed and the staff were very nice and professional, the chefs definitely need higher level training, to help in the flavourings and quality of there meals and menu.
★★★★
Private -
Verified Purchaser
Almost perfect
We've just returned from a week's stay at the Holguin Iberostar - Coral level. Overall, the resort and client care we experienced were exceptional... Rooms, pools and common spaces were modern and well kept. All personal services, from room cleaning to bar service, were thorough, friendly and generally efficient. Our only real disappointments were: 1) the beach...not oceanfront. The resort is situated on a cove...so no waves or long stretches of sandy beach. 2) the food...this was the resort's biggest fault. Fresh fruit was sparse...mostly papaya and unripe watermelon. Many buffet and a la carte staples were missing or in extremely limited supply. If the food situation were to be improved upon...I would be confident to recommend this resort to friends and family.
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★★★★
Hals -
Verified Purchaser
No kids and pretty well behaved adults
The upscale end is very nice, it’s quite and no line ups for food which was nice for breakfast and lunch. Food is very repetitive certain things bananas tomatoes, weren’t to be found. And breakfast juices , didn’t have any. The specialty restaurants were very elegant and professional with plenty of staff, but other than the lobster, the food was just adequate. The Chinese open flame cooking was odd. They came out and served you chicken and beefs squares and a sparse salad. And then proceeded to cook the chicken and beef squares you just ate for an appetizer. The food was probably the best here as there was shrimp beef and chicken and more ,freshly cooked in front of you. Rooms were FANTASTIC. we had a corner unit sweet, towels were always super clean , and fresh daily as well as bed turndown service all fridge waters and beer and pop were replenished daily. Hour bus ride, they have little golf carts that ar constantly driving around so if u don’t feel like walking just flag on down. Overall very nice presentation as well as grounds and pool and upgraded wooden chairs. Were all top notch, the food needs to be worked on. I no it’s cuba and I’ve been 20 plus times over 38;years, I have had better steaks and salads on some of the other islands.
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★★★★★
Private -
Verified Purchaser
Amazing resort 🌴🌴🌴🌴🌴
I have been to Cuba many times ,Jamaica Mexico and Dominican This resort has only been open Little over a year. very clean, modern, well laid out grounds snorkeling was excellent right off the beach food was good, staff/ butler were excellent: 5 âï¸ âï¸âï¸âï¸âï¸ Will return to this resort
★★★★★
Private -
Verified Purchaser
Wonderful week in Cuba
We stayed at the Iberostar Holguin, Coral Level. It was the best decision we could have made if you want an adults only experience. The staff were warm, friendly and very accommodating. The resort is stunning, rooms beyond comfortable, and the outside shower was to die for. The food was great except for 2 meals, if you can't find something to eat at one of the 5 restaurants or the buffet, you have a problem. Pools beautiful and entertainment entertaining
★★★★
Private -
Verified Purchaser
Beautiful resort.
We stayed January 8- 15 at the Coral Level at Iberostar Selection in Holguin. We had a junior suite . The rooms are spacious with a awesome bathroom and outdoor shower! The rooms were cleaned everyday and the maids did their job always with a smile . The food is good , the resort had a shortage of several things that they were not able to get. French fries , mashed potatoes and even the lobster was not available. The butlers did their best to accommodate for the things that were not there. We would love to see the breakfast a-la carte returning we missed the Eggs Benedict and the rum and banana pancakes! Junior, Raoul, and Lariza were our butlers and we can not say enough good things about them. Always a smile and a kiss on the cheek for us, they are the main reason we come back to this resort. Not only them but all the people that work at the Coral level are friendly and helpful. We ate at some of the a-la carte restaurants and our favorite was the Japanese, a funny show and good food. The rest of the restaurants we didn't much cared for. The Mediterranean restaurant was a disappointment because we expected more fish selections and lobster on the menu which were both missing. The entertainment is good especially the band that played the Tuesday night was awesome. We had nothing to complain about the resort and will definitely come back. A big thank you to all the friendly people of The Coral level of Iberostar in Holguin
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★★★★★
LisaT -
Verified Purchaser
Coral Level
Stayed in a junior suite on the 2nd floor in the Coral Section (adults only). Room was very spacious and all rooms seemed to have a pool view. Room, grounds, pool and restaurants were all very clean and well kept. On the Coral side of the resort which is very quiet, we received excellent service and staff were very friendly. We only ate in the Coral, Japanese and Mediterranean restaurants which was very good. Ate once at the Buffett for dinner which was ok but make sure you are there when the doors open. Warming dishes didn’t seem to be replenished quickly. There are 2 beaches. The small beach is very nice, small and shallow with an excellent beach bar. The larger beach which you share with another hotel is very nice but busy. There is a section reserved for Iberostar guests but quite small and fills up fast. There is also a makeshift bar with excellent service with the basic drinks. (No slushies). The beach is accessible by a bridge and can walked to very easily or you can hop on the golf carts. There currently is no “adult only†beach sectionsâ€. The two Iberostar resorts are on large grounds that are very walkable and well lit at night with a nice path along the ocean. The 2 beaches are nice but not like the Cayos or Varadero. I would return.
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★★★★
Sara -
Verified Purchaser
Really Nice Resort
The Coral Level at this hotel was great. Beautiful rooms with a soaker tub and separate shower stall. The pool is right at your door. There is butler service so if you need anything they will help. Daily towel swaps for the pool towels and turn down service. The wait staff are around you all day asking if you would like a drink. They bring it to you poolside which is wonderful. The down side of cuba is they run out of food items on the menu so you are eating a lot of the same things whichever restaurant you go to. Every night we were booked into a different restaurant they were out of 2-3 thing always. Appetizers, mains and desserts were always “not availableâ€. It didn’t matter where you went. There is no extra service or special restaurant privileges because you are coral level. The main difference is you have your own smaller buffet restaurant for breakfast and lunch and an afternoon snack menu at the outdoor bar. Otherwise the other restaurants are shared by everyone at the resort. The beach area is also small if you are a beach person. I loved staying at the pool because there you get lounge chairs and a cabana for your use daily.
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★★★★★
Private -
Verified Purchaser
First Class Destination
Tranquil and beautiful resort within a resort. The rooms are spacious and comfortable. They all face the private Coral pool, which is a few steps away from the rooms. The second floor rooms have very private and comfortable balconies. The rooms come with a male or female "butler" who is available to assist with tasks that would take time away from your vacation (such as booking dining reservations or excursions). The Coral restaurant provides a fine dining experience every day. Maria and the dining staff provide excellent service and high end menu choices (better than most hotels in Canada, IMO). The idea that Cuban food is boring is a dated stereotype. The food is not spicy, but it is tasty. As a bonus, excellent varietal Chilean wines are served with dinner and the bottle is left at your table. If you're in the mood for something different or quicker, there are several choices at the main resort. The Japanese restaurant is fun, but for the most part, you can't beat the Coral. There is daily morning and evening housekeeping service, if you want it. The evening service will replace your beach towels, which is a nice touch. Lots of loungers with proper pads, which avoids the unhappy dynamic you get into at the resorts down the beach where rudimentary loungers are in short supply. There is a quiet reading area off the Coral lobby (with books "donated" by other guests) if you get a rainy day, but there are few of those during winter. We had ten perfect days this year. The weather in the Holguin area is reliably warm all year, so you know what to pack for your perfect vacation. The Coral is an adult-only luxury experience. It does cost a little more, but the Tripcentral format makes it very easy to compare and for my money, the Coral is well worth the extra.
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