We travelled to Serenade All Suites – Adults Only from March 4–11, 2026, booking through tripcentral with Sunwing as the provider and WestJet operating the flights. We chose premium economy, and the experience exceeded expectations — comfortable seating, great service, and very good food. The resort offers a beautiful, expansive beach that’s ideal for long walks, and several pools with different atmospheres, allowing guests to choose between quiet relaxation or a more energetic environment. Dining was consistently enjoyable, with the steakhouse and Asian restaurant being highlights. Service throughout the resort was excellent. Staff at the coffee bar, piano bar, à la carte restaurants, and buffet were consistently warm, attentive, and welcoming. Our king bed, pool‑view suite was spacious and well‑equipped. The only design consideration is that the shower opens directly into the main room, which may not be ideal for all travel groups. Otherwise, the room met all expectations. Overall, this is a well‑run resort with great service, good food, and a beautiful beachfront. We would recommend it.

This was our 4th visit to the island and was, by far, our best vacation experience yet! The hotel itself was outstanding! Beautiful white sand beaches! The rooms were well appointed and clean, grounds were beautiful and well maintained, as were the pools. Staff were fantastic and ensured every need was met. We will certainly return! Highly recommend!

Amazing, cleanlyness, food, entertainment, pools Yailin in entertainment is awesome. She involved everybody and she is so fun to be with. She made the entertainment. Full of energy and motivated in a positive way

Where do I begin.....Check in we were informed the resort was sold out, however if we wanted an upgrade it would be possible for a side deal of 100$US Cash and we had to sign a waiver stating we got a free upgrade, we were told many times that if we had any issues with the room to only contact the 2 at front desk that we made the deal with.(something shady going on) Staff...Not friendly, no hello's, no conversation, if we asked for anything, it felt like we were inconveniencing them, they were extremely rude and very pushy around the pool to fill out a google review about the property and staff they wanted 5 stars, I declined on several occasion's stating ill do it later. Entertainment(Pool and evenings) was not communicated properly, it was extremely difficult to know what event was going on IF any. Dominican Independence day was celebrated while we were there. If it wasn't for the loud music on the beach we would not have known about the display of coconut drinks and food being served. Drinks and food....All were hit and miss. Drinks were made differently at every bar some way too strong and some frozen cocktails not frozen at all, not all alcohol were available they would run out of JD and not get another bottle but tell you its coming. same with beer Corona only available in certain bar, or for certain people. FOOD....If you like food do not go to this resort....Every meal was a guess if it was going to be good or horrible, same restaurants different days food would be total opposite....4th floor bar, Day one Fish Taco's were amazing every other time we tried RAW Fish....Mexican for lunch NO Guac. Gourmet Restaurant....Plastic in the food, and a paper Bar code in the Potatoes.... Breakfast same everyday no changes, no themes, definitely not what I'm used to for the money we paid....And try to get any drinks for breakfast, wed be done our meal before we got coffee or Juice(NOT REAL ORANGE JUICE) looked more like powdered and tasted like it. Don't get me wrong I've been to Punta Cana many times....I love the area, however this resort was the worst I have been too, I will not go back, I also suggest they lower the star Rating on this resort to a 2. ALSO Bring your own pillows, what they supply is atrocious. Positives......Met some nice people and the weather was hot and sunny.

This is a smaller hotel, very easily laid out with very welcoming and comfortable modern surroundings. Facilities and grounds are spotless . Comfortable room & quiet at night. We were 3 gals and selected the adult all suite side with three beautiful pools…..we-especially loved the calm ocean because resort has a floating barrier wall that keeps out any ocean animals - providing a calm “tide pool”sandy bottom with shallow depth. Perfect for children and those less stable in waves. My companion is visually impaired so this beach was key for selecting this resort - ocean waves are risky. This resort is not on the more active Bavaro Beach and I liked that - could always get a beach chaise - much quieter beach. Resort is not luxury but a solid 4- has an older crowd. Food and buffet was good always something to enjoy but not fancy - We especially enjoyed LaPalapa - big shout out to Pebel and Manuel - who were wonderful. Very quiet night life - fine with us to relax after a day in sun and late supper. Also offered a great gym. Shuttle service to and from hotel was organized well. Thanks to our Trip Central agent Shannon Aishford for all your booking support!

We had a lovely week and the quality of this resort is directly responsible for that. The seaweed at the beach was not lovely but not a deal breaker. The bathroom barn door often stuck and was difficult to get open. The coffee expresso was lovely and our balcony size was lovely.

We had an amazing experience with the Serenade all suites adults only, having the flexibility to switch from the adult side to the family side in terms of activities! The room was so nice and beautiful, with the jacuzzi in the middle of the room, the restaurants and cuisine was top notch and the sanitary facilities was so clean! High quality food and staffs so welcoming! I will return again ?

The resort is very nice layout is great everything close by, rooms was very nice,alacartes where all very good service in the alacartes was very good, buffet is your typical buffet always something to eat but service in the buffet mostly at night was abit slow, and so.e of the staff just dont seem happy and I tip for almost every drink and meal even if service was not great I still tip something, but the server around the quite pool Marta she was amazing attentive kind laughing, but was rare to see most staff happy, but I would definitely go back.

Serenade all suites Arrival and check in were speedy. No welcome drink offered. Room would not be ready until 3pm. Not an issue we went for a bite to eat a walk around and drinks in the lobby bar. First assigned room was an adjoining suite however the adjoining doors did not lock. Went back to reception and they gave us a different room. Its location was not as nice as the first but still pool facing but it’s adjoining door locked. However the balcony doors did not. Will lived with it. Husband was not happy with the second room as he would have had them try to fix the door but we didn’t want to waste anymore vacation time. Had to go back to reception once again as they did not provide us with towel cards. I read all the reviews before coming saw the great YouTube video but was a bit concerned about some of the guest comments on this fan page as well as trip advisor and I wanted to judge this place once here. On the surface the resort is beautiful, however for only being three years old it facing some severe wear and tear . You notice it with the locks and the doors. Ice machines not working. In room fridge is just a storage box nothing is cool ( yes the fridge is running I checked that). Room AC is very good. Pools are very nice and the chairs are comfortable. Pool wait staff come around often. Volleyball is going on and off in the main pool from mid morning to late afternoon. Pool activities (stretching, water aerobics start early to mid morning) and entertainment team start mid afternoon). Don’t rely on the set time schedules as it’s very flexible. Housekeeping has been consistent throughout the stay. Public washrooms are very very clean. Resorts other areas let’s just say they are superficial clean. Entertainment hit and miss. Karaoke on Saturday night late starting but was entertaining. Live music was to happen on Sunday night at 8:30, left the lounge area at 9:15 pm and no one had showed up yet. Walked over to the family resort to take in the circus show at 9:30 pm but it was very hot in the theatre even with the giant overhead fans going we left . Solo violinist was performing in the lounge. Took in the Micheal Jackson show on Tuesday it was cooler in the theatre, show was okay. Wednesday is Dominican night with a buffet spread at la Palaypa. Dominican food and music. It was a change of pace. We had reservations on Tuesday at the Italian (la palaypa). They had no ravioli, I ordered the risotto did not enjoy it. Hubby had the pasta carbonara he said it was ok. Cancelled Thursday nights reservation there and booked the steak house. We both find the food not bad, just underwhelming and sometimes undercooked (burgers,steak). Other times it’s overcooked lol. We did enjoy our stay, as the weather was fantastic, the hotel is not a five star as advertised, it is a solid 4.

This was our third visit to the Serenade All Suites Resort. It is a great resort in every aspect. The beach, food, drinks, hotel room, the entire complex and the staff are excellent. We would totally return and recommend this resort to any one considering a trip to Punta Cana.

Great resort, with friendly staff. We really enjoyed the great a la carte restaurants. The beach and pools were really nice. The rooms were clean with a comfy bed! Would highly recommend this resort.

We were genuinely shocked by the poor quality of this resort, especially considering its high ratings. While the weather and beaches were beautiful — truly the only redeeming part of our stay — the overall experience was frustrating, disappointing, and far below the standard expected from a supposedly top-tier destination. From the moment we arrived, the issues began. We didn’t get to our room until 12:30am, only to find we were given the wrong bed type, the AC wasn’t on, and the room was in unacceptable condition — dirty sheets, a wet bed, and a bathroom door that wouldn’t even close. Water from the shower leaked all the way out to the main door. We spent the next several days dealing with service failures. Staff were largely unhelpful and dismissive, and maintenance requests took hours or were outright ignored. We had to fight for a room change, which only came after showing “proof” of our complaints and involving multiple staff members. Housekeeping repeatedly failed to clean properly — towels were left on the floor, and surfaces were not cleaned. Room service was consistently terrible — food always arrived cold and tasteless. Despite informing them of pork and ham allergies, we were served dishes containing pork multiple times. Breakfast meats were mislabeled (ham labeled as turkey), and at one point we were served a pork dish after specifically ordering salmon. If someone had a life-threatening allergy, the consequences could have been severe. We were eventually offered a room upgrade and a beachside dinner to make up for the issues — but only in exchange for signing a form agreeing not to post negative feedback or take further action. When we asked about it, we were told we could still leave an “honest” review as long as we acknowledged the resort’s attempts to make things right. Seeing a stack of these forms at the front desk told us this wasn’t an isolated incident. The “romantic” dinner itself was another letdown. Due to high winds, everyone was moved to the terrace — where we sat near loud groups, including children. The food was once again terrible, and my wife even found a hair in her dish. The only mild positive was that the service that evening was better than usual. Across the rest of the resort, service was wildly inconsistent. Staff at many restaurants barely acknowledged us. Drinks like orange juice and soda tasted different every day — either flat, diluted, or just off. Meals ranged from cold and inedible (like the lamb at Gourmet) to undercooked and unsafe (a rare burger after requesting well done). To top it all off, housekeeping never showed up when we requested service, even after multiple hours. In conclusion, the food was a 4/10 at best, and the service was worse. A serious language barrier combined with a lack of care or attention from staff made this stay feel more like a chore than a vacation. If you’re someone who values good food, service, and attention to detail, this is not the place for you. The weather was perfect, and the beaches were beautiful — but that’s not nearly enough to make up for everything else. We won’t be returning, and we strongly caution others to look elsewhere.

We recently spent a week at this resort and had a relaxing time. The resort was very clean and not overly crowded. It is not a “party” type of place. We enjoyed the entertainment crew, lovely people who were always available to make our stay more enjoyable. We would have liked a bit more evening entertainment… this was limited and not overly exciting. If you are looking for drink service by the pool or on the beach, this was hit and miss… we just went to bar ourselves to get drinks. If you are looking for amazing food, you’ll be disappointed. The food was edible but nothing to talk about. The beach was nice but the water was shallow …. Not a great swimming experience. The staff were not overly friendly and I felt like I was bothering them at times. We will not be returning to DR….. there are much better places to visit .

We really enjoyed our stay at Serenade All Suites Adults Only. It had something for everyone. The grounds were immaculate they were constantly cleaning, each morning the pool areas were washed the lounge chairs were cleaned. The food was ok, there was always something to eat. The room, we had pool view, was very clean, and every room had a view of the ocean which is a bonus since most resorts charge and up fee to have ocean view. There are 3 pools which we found to be great there are 2 quiet pools and a party pool. If you wanted complete silence you could have that with the pool far from the party pool. There was fast and friendly poolside bar service The beach was cleaned all through the day so seaweed wasn’t an issue. Some guests complained about the ocean being shallow but we actually liked that you could walk for quite a distance and not be pushed over by waves. The evenings were relaxing with indoor and outdoor areas to enjoy. The entertainment was enjoyable and overly loud Overall we would definitely recommend this resort, and are considering going back since it checks all of our boxes.

Everything was beautiful the layout the style the bars and pools. The restaurant booking system was a disaster and eating at 8:30 at night was not pleasant. After 2 days in the resort people begin to get sick and everything went down hill from there. Cold food and poorly cooked items. Poor handing of food with cross contamination it’s shame because the place is new and really a 5 star hotel with 1or 2 star salty food.

Would highly recommend the Adults Only Side. From food to service to accommodations, it was all great. You could beach or enjoy your choice of three pools, each with its own degree of activity. Would definitely return.

I visited Serenade Punta Cana with my boyfriend and my sister and her boyfriend - a couples trip. I've been to the Dominican 3 times prior and never had a bad experience however this trip was the worst. Because of our airline cancelling our original flight we arrived around 4am, politely asked if there were any food options open as we had been travelling all day and reception laughed and said we had to wait until 7am everything was closed. The other resorts I've been to have had 24 hr room service or some options so I was surprised. The entertainment was lacking, nothing really to do and there was hardly anything going on. The resort was dead by 10pm most nights. One night they had karaoke and half way through just stopped for no reason, it was very strange. The rooms are very nice as well as the resort itself, the asthetics were the best part. However, upon entering the room we noticed our pillowcases were dirty and the towels (I found hair on the face towels). Accessibility to food was terrible. Room service was limited, everything was closed at lunch there was 1 caribbean restaurant and 1 buffet serving lunch. The caribbean restaurant was basic, not great and portions extremely small. Dinner you have to book through an app we tried to go to guest services they did not want to help just referred us to the app and when we tried most of the time it would tell us unavailable. Beach was very nice, pools were very clean. We booked a swim up facing the garden and could not enjoy 1. No privacy, there was constant traffic of people walking and 2. Too much noise, these birds were constantly squwaking day and night so needless to say we did not make use of the swim up. Snacks in the room were stale. Now the people.... Like I said I've visited before and never had any issues I've worked in the travel industry for over 10 yrs and have been everywhere - I have to say I was extremely disappointed in the attitude of a lot of the staff. There were a select few that were very friendly (the younger guys working at the buffets). Otherwise, we had eyes rolling at us, we were laughed at for ordering mocktails that were on their menu, we were ignored at times waiting long periods of time to be acknowledged for even just a drink I did not feel welcomed like I have in other countries they made us feel like we were a bother, very rude and not how you expect to be treated when spending a lot of money and being away from your family during the holidays. Christmas eve was the worst. They had only 1 option for dinner it was $450 USD per person and if you did not purchase this dinner there were no options to eat because all of the other restaurants were closed. So we went to the family side. They wouldn't let us in anywhere! And most of the time these restaurants had many empty tables so I'm not sure why they were so difficult with the seating. At the family buffet we asked some of the staff where we could eat without a reservation and they said no where. So as I was speaking to this man another man walks up, the manager his name was Lionel. He goes to seat us and asked how many we said 4 because my sister and her boyfriend were joining us and when we told him he rolled his eyes and got frustrated and proceeded to swear at my boyfriend in spanish (we speak some spanish so we understood). Then the staff ignored us I can say it ruined our Christmas for sure! We also spoke to several other people during our stay who were also not very impressed. Overall we did not enjoy our time here and will not be returning, we could've spent our money anywhere else in the caribbean. Very disappointing! If you do decided to stay in Punta Cana there are much better resorts especially for adults. This was not it.

Genuinely friendly staff throughout this new resort which is located approx 30 minutes from the airport . Weather was hot and steamy with maybe 10 minutes of rain for our entire stay . Rooms were comfortable with plenty of storage space and ac worked fine .No towel game here , plenty of palapas and padded loungers on the beach and poolside with towels always available and an attentive wait staff who ensured we remained properly hydrated through the day. Food in the restaurants and buffet was generic all inclusive hotel food - satisfying but nothing to write home about. Entertainment on the adult side was sporadic and you were obliged to move to the family side for regular shows. Would I return - yes , any hotel where a bottle of rum in the gift shop is cheaper than the sunscreen is ok by me. Not related to the hotel stay but curiously no one in arrivals or departures from the DR showed the slightest interest in the scannable qr label which we were asked to provide when entering or leaving the country

Just spent 2 weeks at this resort. We liked it and would go back again. It's quiet with not much night life so if you're looking to party this place is not for you. I will say the pools are the cleanest I've ever seen. Grounds are nice and well kept. Rooms are nice and air works well. If you have mobility issues it's perfect since everything is close together. Food is okay, hit and miss with some but you'll still find enough to eat. Hair dryers in Rooms are not very powerful so bring your own. Pillows are crap and could use changing. They are odd sizes and not your typical pillow. Staff were friendly and accommodating however some servers couldn't speak any English. Plenty of chairs available and spread out nicely. If you're looking for a small, quiet, clean resort you'll enjoy it.

The entire facility was great. It was pristine no matter where you went. The smiling faces great you at every turn. All three pools were kept clean. The restaurants were amazing,food was plentiful and delicious.

It was absolutely fantastic. the room was very accommodating and the service was excellent. being our first time on a resort we couldn't believe we didn't have to pay for anything but tips. We would definitely go again and recommend it to friends

The Serenade Adults only resort is beautiful. We found out it is only 5 months old, so they do have some kinks to work out, some of them being, running out of towels by the pool and the food at the buffet not being replenished fast enough. The resort did not feel crowded. With 3 pools, everyone was able to spread out. Although we had access to the family side, we were not allowed to go to their restaurants, which was a little disappointing. There was also a lot of upselling from the moment we checked in, they tried to sell us on a upgrade of our room and their VIP package. Every time we went to restaurants we were approached with people trying to sell us spa packages or excursions. All in all it was very relaxing. Just the trip we were looking for.

I will start with the cons which are few and not serious but can be irritating 1. The pillows are awful. 2. Lack of small ice buckets in the brand new adult section. 3. Lack of instructions on use of TV remote and the sound is controled. We had to sit right in front of the TV to hear it. Had to call maintenance to come and increase the sound. Now that that is out of the way, this resort (adult section) is beautiful, modern, has 5 pools available and has Palapas around each pool instead of umbrellas. Grounds are well kept, do not have to get up early to get loungers (and they are padded). Animation group is hard working and very friendly. Drinks are delicious and top shelf brands provided. I would suggest that since many Canadians vacation here that they provide Clamato juice for Ceasars. Staff at all levels are professional and hard working. Buffet is varied and very good. Specialty restaurants were good as well. The PALAPPA restaurant does not need reservations and it serves Italian food in the evening. During the day, they serve BBQ food. They serve the best burgers. They are so huge that my wife and I shared one. After your evening meal, you can enjoy a cocktail at the piano bar or a specialty coffee or various flavoured martinis outside the main reception area. The rooms are huge, clean and there is alot of storage space. Balconies are large compared to other resorts we were at. Beach is very nice and you can walk out in the ocean a good distance. No snorkeling as it is very shallow. The resort is 20 minutes from the airport. Please don't be shy to tip. Very enjoyable 8 days.

The hotel is nice and the pools and beach amazing. When we first arrived to check in there was no welcome drink and Anna was not friendly at all. The spa people hound you 5 times a day to purchase services. The alcohol is not the greatest and the wine sucked. We purchased a bottle of wine that normally cost $20 ended up costing $100. The food was okay but don’t expect to have any vegetables. The staff here hardly speaks English so it was super hard to communicate. If you are going to this resort bring towels. They never had any and the ones they did have were stained and gross. You also have to make dinner reservations through the app and it was not user friend. You can only book 3 days of restaurants at a time.

Serenade is a great resort. We were on the adult only side and have no complaints. The food was amazing with plenty of options for everyone. The drinks were awesome and never ending. The beach was great. Highly recommend!

I spent a wonderful 5 days at the Serenade All-Suites Adults only resort with my husband. We both agreed this was a "must return" resort. The pools were perfect. You could find a quiet zone to read, or if you prefer to live it up, the pool with the swim up bar was the place to be. The beach was amazing - there is a large sandbar which allows you to walk out into the ocean about 200 yards! It was even warmer than the pool! The service was fantastic as well. The restaurant and pool staff were always making sure we had what we needed and were happy to get us cold drinks! We had a pool view swim up room and I would highly recommend it. The rooms were very spacious, and modern. The food was decent but would suggest you go to the family resort next door for the buffet. They had more variety. Also, would recommend you pack a towel in your suitcase. By noon, the pool towels were all gone and you had to wait hours for fresh towels. Overall it was a great vacation. Already thinking of taking my daughter here next year!

We would definitely consider heading back to Serenade again - so new - only 6 months old, housekeeping is exceptional, food is a wonderful selection and the resort seemed to cater to a middle age group with quiet spots to relax at the pool or beach. Animation team was top-notch too! Hopefully the electrical failures were a fluke, our air conditioning quit three days during our stay there and front desk is unavailable to help. Their software holds the info for everything and you create your own service tickets for maintainance, etc. But repair staff was there immediately to rectify so all was dealt with swiftly. Great place, can't wait to check out that Junior Swim Out a second time. Great recommendation by our Trip Central Agent Monique!

My wife recently returned from a fabulous week at the Serenade All Suites, Adults Only resort in Punta Cana. This is a new, modern, beautiful, and very well-maintained resort. Rooms are large and offer everything you need. The resort offers a large beach with great walking, and 3 large pools inn a beautiful setting. Ocean swimming is somewhat limited but not an issue. Palapas for shade are plentiful especially surrounding the pools. Food was good with Alacarte options as well as good buffets which included numerous stations offering a variety of options. Service was fast at restaurants and the overall staff at the resort was top notch. Understand that many of the staff speak mostly Spanish so cut them some slack and all is good! This was one of the best vacation experiences we have enjoyed over the years. Also, a short trip from the airport, 15 minutes, which was nice. Overall, i would rate this resort as a B+ to an A.

Just back from a 7 day stay and very satisfied with many aspects. The service was first class, the resort was on the smaller size which made it very easy to get to all areas. Restaurants were very good with good selections of entrees. The beverages were excellent and I have to send a special thank you to Roberto who took care of us at the pool bar. All and all I would recommend this hotel to everyone especially seniors because of the easy access to everything.

The rooms are new and modern. Food is awesome ,even picky eaters should be able to find something along with any gluten or dairy allergies. Grounds are clean Most staff were friendly . Roof top bar and pool is a must , great scenery( on family side , but only adults only or preferred can use). Only one complaint was the Gourmet restaurant food took way too long to get . Great Beach can walk along for quite aways . Will definitely be going back to visit soon!!! Also if looking for a party resort this is not it.

What a fabulous resort! Spectacular and decided to extend our vacation by 3 days! Food is amazing, especially the Al a cartes, drinks were great and the staff members are wonderful, warm welcoming and eager to assist with anything. Josefina and Luz at guest services (and Indira at Tui excursion company) were monumentally helpful to us with extending our vacation, we became fast friends with these 3 beautiful ladies who went above and beyond to help us with arrangements and other things. We opted for a garden side swim out which was great cos we had the choice of fun and excitement or peace and quiet. Huge shout out to Sandra De Faria for recommending this resort to us and for all her help with arrangements and all the questions we had for her!

My partner and I returned from a 5 day stay at the Serenade All Suites Adults only. This resort is amazing. I have no idea where the bad reviews are coming from as service was good, food was good and staff were friendly. Our room was perfect with a king bed and soaker tub. AC very cold and no issue with hot water as I read in other reviews. Beach was very nice, very little seaweed which was cleaned up daily. Honestly, I recommend the Serenade to anyone looking for a relaxing get away at a very nice, clean, safe resort.

We had an excellent stay at Serenade all suites adults only resort .The resort is new and the services are top notch .The food options are plenty , service is very quick and excellent .The beach though small is great with white sand and turquoise blue water . Special thanks to Indira at the help desk who suggested us a mind blowing catamaran experience.! Overall great trip and would surely recommend this resort to friends and family .

We had an amazing trip at Serenade All Suites. Can't really complain about anything. The food was excellent, the staff were all nice and accomadating. The rooms were spacious and the bed was very comfortable. The grounds were very clean and the beach was absolutely beautiful, white sands and the ocean was very clear. We would definatley come back to this resort in the future.

Beautiful new hotel. Service was great, rooms were large, comfortable and well appointed, beach was large and beautiful though not great for swimming as there were no waves and water was quite shallow, bars and service there was excellent, 3 large clean pools with varied noise and activity levels. Buffet was very good, didn’t try the alacartes but heard Steakhouse was very good. Would go again in a heartbeat !

This was a nice resort. A few things need to be improved on. The pools need hand rails, lighting in stairwells. There are no signs to say what the entertainment or activities are. The lobby bar had the same music every night, in-between a singer performing. I found the water aerobics okay, until you have to massage the backs of eachother, then form a line outside of the pool for " dance". Zumba was short, maybe 4 songs and below average. There was a break in-between songs, not smooth. The food was usually Luke warm in the buffets, but always could find something to eat. The main complaint would be the language barrier. If you are working in these resorts, basic knowledge of the English language should be required. I am not blaming the employees, I felt sorry for them. Examples would be a guest trying to get orange juice at breakfast and the poor server just didn't understand and gave water 2x. I ordered pork ribs and pointed on the menu and got a beef rib. Sometimes you wouldn't get appetizer, I think because they didn't understand. We also found the service very slow most times, especially in lobby bar. Maybe they need more employees. Pools were great, beach was lovely, although you had to be down by 7 to "save" a chair. Only got one 1x. There didn't seem to be an issue getting a lounger around pools. One pool quiet, closest to main lobby and less wind on the very windy days. Middle pool a little more active, then pool closest to the beach is where the music was louder and activities taking place. We had some nice servers, Alba, Norvell and Jon joa? ( sorry, trying to remember name)

We stayed from Feb 17th to the 24th. The hotel was very well kept, the housekeeping was very good. It was designed really nicely with a walkway through the grounds that led to the beach. There were 3 pools, two which were really active and one which was quiet. It was nice to be able to choose between them. The buffet was nice, the food was good. We found that the service at the pool was the best. There seemed to be no servers on the beach at all. The service at the buffet was hit and miss. Nothing really gave us the WOW factor with this vacation. We went to a high pressure sales thing that was not a Time Share, but was a Time Share. We said no about 6 times before they were convinced that we were not interested. We wasted 2 hours of our vacation doing this. The only reason we went was because we thought it would help one of the people who worked there. As it turns out, that person was pretty standoffish to us after. I think that may have influenced our time spent at the Serenade. All in all, it was an ok vacation, not worth the amount of money we spent. We only choose Punta Cana because Cuba is having supply issues. I much prefer Cuba to Punta Cana. The people are far more friendly and I always got an "Island feel". I know that many people really enjoyed staying at the Serenade, it is a very nice resort. It just didn't hit the right notes for us.

We stayed at Serenade All Suites from Feb 15-22. Overall, a very nice resort. The grounds are beautiful and as it’s new some of the plants and greenery are not fully mature yet but will be beautiful once they are. Rooms were great and kept clean. Restaurants were great and had a variety of food to choose from. I could see some some little tweaks that could be made but as this resort just opened I’m sure this will come in time . Not much for nightly v entertainment but I noticed they were building a stage so I’m sure that’s coming in the near future. We would definitely come back here! Thanks Beth for all your help!

Beautiful resort with amazing staff. Absolute perfection is ruined by the most disgusting food ever. Improve the food and it would be 7 out of 5 stars; but it's soooo bad we can't go higher than 3.

This place checked all the boxes for us. Perfect size, good food, great staff, clean facilities. The room has umbrella and toiletries. The wifi is very good on the entire resort and beach area. Despite it being a very quiet resort and that the beach had seaweed we would return

This was a beautiful and well maintained resort. Hard working and friendly staff! The food was amazing, both al a carte and buffets. The service around the pools was amazing, I think we may have only gone to the bar twice to get our drinks the entire week.

Hotel was excellent,beach was large and always easy to find space and chairs,staff were very attentive,secirity kept beach sellers to the outskirts of the beach area,rooms were good,food was good and very easy to find different items by switching locations. Overall great experience

The grounds and the resort was beautiful as it is brand new. Rooms are very spacious, comfortable beds and are well lit. We had a ground floor room that had our own swim out pool which was very nice to have and I would book that again. There are 2 sides to this resort a family side and then the adult only side. We just returned a couple days ago from the adult only side and I will say that it is an extremely quiet resort if you are looking for rest and relaxation. I was however disappointed that the sports bar and all the daily & nightly entertainment all took place on the family side though as it would have been nice to have some entertainment throughout the day. The resort was like a ghost town come 9pm at night with a few people sitting on their balconies and that's it, super quiet at night. If you are a sun lounger and love to be up early and have a few day drinks, lay by the pool or beach and read a book and then go to bed early then this is a perfect resort for that cause nothing goes on at night. Beach was beautiful, nice turquoise clear water and you could walk out forever and only be up to the chest. Very little seaweed and no rocks. Food was good, but again not a lot of choices on the adult only side. The Mediterranean & Italian were both on the Family side so the only choice for special dining was the Steak House and the Asian and you could choose between an a la carte menu or the Hibachi dining at the Asian and the Breseria at the SteakHouse which was amazing and the best meal ever!! They bring around a selection of meats and seafood that they cut off of a large skewer onto your plate so you get a variety to try (beef, chicken, shrimp, sausage, bacon wrapped chicken, pork loin, whole roasted pineapples) and it's all timed nicely so it ends up being a nice relaxing dinner not rushed. They also serve a bunch of different sides to the table for sharing as well (French fries, baked potato, vegetables, mushrooms, and different meat sauces) Amazing variety!! The Buffet was always different though and offered a nice variety so you aren't eating the same foods daily. I would still go back to this resort again as I loved the relaxation and quiet but it would be nice to see a few more activities and entertainment happening on the adult side too!!

Amazing resort! The food was great. Loved the pools and beach. With a new resort there are always a few bugs to work out but I think they are in the process of doing that. Was fun to to visit the family side for the entertainment.

This is an excellent adults only resort. Great customer service, excellent housekeeping, our room was always cleaned and well maintained, buffet food was very good but always seemed to be the same food., great size beac and always maintained. The specialty restaurants were exceptional, very good, cannot say enough about them, from service to the taste, was differently 5 star. The only reason i gave this resort a very good and not excellent was the communications, there is very little. Almost everyone else also had the same complaint. You do not know what events are taking place, where and when. I have visited numerous resorts and there is always a schedule board either in the lobby or somewhere on the property i forming you of the daily events, there was ZERO here. Visited over xmas and it took 5 days to hear from another couple that there was a Christmas Gala Dinner on the 24 Dec and we had to registered for it. If it wasn't for me being pushy with the reservation person and telling them that there resort lacked communications, we wouldn't have got a seat for the event. Overall, this is a great resort and would highly recommend it. The communication issue is a quick fix and would resolve a lot of problems.

This adults only resort is certainly a gem! I was recommending it to friends and family before my vacation was even over! The food and drinks were delicious, and the staff very friendly and helpful.. unfortunately there are too many to name. I loved the 3 pool areas… party pool near the beach and a quiet vibe closer to the lobby area. There was no shortage of bars, all of them taking care to create a beautiful cocktail, even in the pool and beach areas. We enjoyed the drink of the day at the lunch buffet, thanks to Jefry Bautista’s beautiful presentation. Although the resort had only opened the month before, the gardens and trees were healthy and growing well. Many pallapas were welcome at the pool area and at the huge beach. The entire resort was very clean. We enjoyed the rooftop Sunset Bar which also has a pool and lounge chairs, and spent an afternoon at the spa. We walked through Serenade Punta Cana and enjoyed the entertainment in the large auditorium, but we much preferred the relative quiet of our resort. In summary, we were very happy with this resort and hope to return! Thanks to Monique Kwirant at Tripcentral for helping us book!