It's with mixed feelings writing this review. Because I have a feeling the services are going down instead of up. Restocking the minibar and coffee pods were kind of not happening. It's not a big deal, but if I pay for something, I want to have it. Service on the beach was also hit or miss. Everything else was as it should be-for a solid 4 star hotel. For last visit in March this year I think the hotel was close to 5 star. With 25% off, it's worth the money, full price I'll think twice. Was planning a third visit next spring, but not sure it will be happening. Also, I forgot to mention upgrading to Enclave is a good idea.

Great hotel made great by attentive friendly staff , oct 4 to 11, many million dollar smiles if you’re kind , lots of food choices from buffet to restaurants requiring reservations. Huge hotel , curious what it would be like when full . Have stayed at New York Hilton , no comparison , like a cheap motel compared to Cancun . Nice separate area for kiddies , no deafening pool music .

The rooms were great with regular room cleaning. All the restaurants served delicious meals. I wasn’t craving for home food throughout my stay. Wonderful customer service from all hotel staff. Loved my stay at Hilton Mar Caribe.