Room is in very good condition, kept clean, all appliances working very good as it is newer resort. Very good food varieties with thematic days in the buffet, strong cold cut section, pastries and fruit sections amazing. Food serving temperatures very good. We considered the buffet as self service, as you can go and refill your soft drinks and beer/wine yourself, though the staff offer also, we liked that approach. Grounds are in well maintained condition, lot of cats, if you like those pets, what we do, you can secretly feed them, what we did. Lack of even middle shelf strong alcohol , if you like something straight, you will be disappointed. Now the beach, no pajamas, just palms and trees for your shade, fairly new beds, crowded as it is 500 room hotel, it was full, so estimated 1300 people, including kids, majority from Argentina, pretty loud, though there is a section where we found more comfortable in that matter , it is on the left from the central area. We normally not using pools, just ocean, so water was murky and there was a lot of jellyfish which stings, some people were complaining, so bringing sport shirts with long sleeves will help. So overall it was good experience with the right price. Not likely we will be back as swimming in the ocean is our priority .

This resort is a 3-star at best. While it is fairly new, it disappointed in many ways. We are both seasoned travellers in the Caribbean and would say that it did not meet expectations overall. The food quality was basic at the buffet. The a-la-carte restaurants were disappointing as most dishes were sub-par. The beach had no seaweed which was a bonus, however it was not very clean and the ocean water was murky. The pools at the resort had insufficient filtration and looked filthy. The room was basic but very clean. The cleaning staff was efficient but would refill our used towels. The mattress was comfortable. We find it unacceptable for a resort to run out of rum, especially given the status it gives itself. If you are a coffee connoisseur, you may be disappointed with the Miches Cafe. The entertainment was mainly for children as it was targeted to Latin Americans who are often on vacation during this time of year (mid-September). We were pleased to see the resort’s initiative to reduce plastic waste - be prepared to carry your own water bottle and to refill it with the dispensers in the hallway. The Viva staff will undoubtedly chase you to attend their members’ meeting to sell you an upgraded status on your vacation.

Viva Miches by Windham is very good. we have no problem for the room, spacious, clean, food, lot of selections, crew are very polite, pools are good, beach calm, no big waves. My wife and I was happy. I will recommend this resort to my friends

The property is beautiful, the staff are amazing and all of your expectations will be exceeded. The rooms are so comfortable and spotless.The food is delicious and the a la cart restaurants are outstanding.The coffee shop makes a delicious cappuccino. You will enjoy the cats living on the property.

A new hotel that has so much potential but is failing in so many categories Mediterranean restaurant 5/5 Beach 5/5 Location3/5 Staff 3/5 Buffet 2/5 Internet 1/5 Management 1/5 Always bothered and never left alone by sales associates trying to get you to buy into Viva

The resort was very clean , well maintained, very friendly staff . Restaurants were very nice. I am celiac and had no worries on what I could eat ., even in the buffet . Entertainment was good different every night ..

We went down with my brother's family for a week, all teenaged kids. It was a pretty solid little resort. Pros: -Very walkable. You can walk from the furthest room to the beach or pool in 2 or 3 minutes -Clean and modern. The facilities are in pretty good shape -Friendly staff. I stayed in the DR a few years ago and the staff were dead eyed and miserable. They seem friendlier here -Food was good. We found the buffets and a-la-carte's to be sufficient. We didn't get bored. -Cats and dogs on site were a plus for us -Beach is really great. Large and long Cons: -Aggressive timeshare VIP salespeople lurking around every corner. Huge turn off. -Meal at the latin fusion a la carte took 3 hours -The stage is in the main area where the bar is, so we had to hang out in the lobby with no bar at night to avoid the noise. If you'd like a detailed review and walkthrough, I made one. https://www.youtube.com/watch?v=Pb6je1qN9xw

We had a wonderful stay at this hotel. The food, entertainment, and overall atmosphere were excellent, and we always felt safe and well taken care of. The staff was attentive and friendly, making our experience very enjoyable. The only small downside was the bar, which could use more staff and glassware. At times, proper glasses ran out, and being served a beer in a small juice glass wasn’t ideal. The entertainment team was outstanding, and Aries truly deserves special mention. He went above and beyond to include my son in the daily activities and made him feel welcome and confident. It was amazing to watch my son participate in volleyball, bocce, and Zumba alongside guests who didn’t even speak English. Aries’ kindness, energy, and genuine enthusiasm created unforgettable memories for our family. He is a true asset to the resort.

New very clean. Small but well laid out. Less than 600 rooms. Staff did it not speech English but lots of other guests where fromArgentina & Quebec so easier for them to Communicate. Highly recommend this resort.

This is a very basic resort. The room was absolutely bare bones. No blanket, extra towels, Kleenex, accent cushions and not a single piece of art on the walls. The walls (or in my case the door between rooms) was paper thin. I heard everything next door and in the hallway. The buffet food was terrible. Not a single working salt shaker, I could never find a spoon for my yogurt, staff were unsmiling and not overly attentive. The food made me ill from day 2 onwards. Pretty sad night entertainment. The only amazing feature of this hotel is the beach view. It’s almost deserted to the left, with beautiful mountains in the horizon. That and the Latin restaurant food was good. Too bad I only got to book in 1 time to an à la carte restaurant over my 4 days…. Zero service on the beach and long lines at the beach bar. Beach buffet terrible. Oh and the wine they served was horrible. Not drinkable. Pina coladas clearly made from a mix. Overall I would never return. I would consider another hotel in Miche as the view was amazing, but not this one.

The resort grounds was well kept and the room was very clean. The location and beach was amazing with no other resorts close by. The food was good and the staff was friendly and helpful. My stay was very relaxing. My only negative was the nightly entertainment started too late.

Very nice staff. There is a language barrier for those who do not speak Spanish. Speaking to servers at restaurants was something hard as an English speaker, but customer service representatives understood and spoke English. There is a family of cats including Kittens and they are very friendly and playful. Only thing is that the hotel room mini fridge only had 2 diet cokes and 2 tonic waters in the fridge and it is not restocked during the stay. Overall I would visit again.

The resort it self is beautiful, but to far from the airport 2 hour transfer is to much also the workers have to be more trained on making drinks and service. The buffet is not the best food was only warm most times and you are sitting on plastic chairs with no tables cloths and after tou eat the tables are sometimes just brushed off not cleaned properly. The alacartes on the other hand were amazing, service was great food and presentation was amazing .

The hotel itself is nicely laid out. restaurants/buffets close to entertainment and main bar and lobby. Couple of things. -No railings for the pools (even splash pools by rooms). There is a ramp for one of the pools by the beach. The first step is a big drop. I was only in my splash pool once because it was unsafe to get in and very hard to get out without railings. I did mention this to the Viva club staff. -The service is just ok in general. I did find every housekeeper in the 3rd building I came across had a smile and said hello. Very happy with our housekeeper. Did a thorough job and made sure we had coke zero in the mini fridge. Jaeson at the breakfast/lunch buffet friendly as well. -ala cartes- only got to try one after being on the wait list. -Buffet food-where do i start? when it opens, the food is cold or barely luke warm. same foods everyday. out of 7 dishes for the theme night, 3 were rice. pasta, not cooked. Hard and chewy. The sauce was good but the ready made for kids was so sweet. Not sure why. I was hungry a lot of nights. -Food safety. I may be wrong, but when you have cooked meat, sitting outside where its hot, with nothing to keep it warm or cold, I dont think that is safe. Every day at the pool restaurant, the chicken, fries and vegetables that were cooked, sat over top of the heating pots (butane?) but they were not on. The bottom of the pan was cold. Beach, cloudy but nice. Clean beach. Enjoyed floating in the water. We enjoyed our visit. Would we go back? Probably not. Its 1.5 hours (driving really fast) to get there and the food issues.