I went down to the Wyndham Alltra to meet family members for a five day trip. Check-in is very easy, I ended up paying extra halfway through my trip and upgrading to the poolside rooms. Highly recommend it because you don’t have to try and nab a lawn chair early in the morning as they go fast. With the poolside rooms you get to stroll in and out of your room easily and you have your own lawn chairs. The pool goes forever. You can walk up and down and swim and hey plenty of exercise. The water aerobics classes at noon were wonderful. À la cart can be a long wait, specifically for the steakhouse and the Italian, but the Italian was well worth the wait. I never did go to the steakhouse. I really enjoyed the Mexican Al La Carte. The pizzas were great at the snack bar as a mid afternoon snack. My brother had the VIP hello package and it is very convenient to be able to go for a coffee and a snack at the VIP lounge at any time during the day. It is very difficult to get a VIP package and poolside room though. There was never a shortage of food and we were very pleased after every buffet visit. The staff are very accommodating and very friendly. I highly recommend!

Food and variety is good at both the buffet and a la carte restaurants. Beach is much nicer than Bavaro - much wider and easy grade, with palm trees which offers shade if desired. Resort clean and well maintained. Entertainment is decent - some shows are really good and some so-so.

Mould in the rooms made our clothes smell and made me sick. I was sick during my trip and got very ill upon my return. We smelled the entire time and we stunk up the airplane on the way home. We asked around because by day 2 we wanted another room - but everyone we spoke to was experiencing and complaining about the same thing. I have a lifelong allergy to mold and pre-existing health conditions, which were exacerbated during my time at the resort. Please go at your own risk!! It isn't worth your health. I am back at the doctors on Monday for another check up. And we paid $5200 CAD for one week :( And the service was not good. Everything else was perfect.

Room smelt very bad and there was black mould. Our shower wouldn’t drain and had no hot water (resolved). The water park is a great feature. No reservations for restaurants is absolutely ridiculous. Cookie is cute (the parrot)

This was a beautiful resort. Gardens and greenery everywhere. Because the pool stretched throughout the resort, there were no big crowds around a central pool. Staff were extremely friendly and helpful. Good variety of food at the cental buffet. Rooms clean and well looked after.

Very clean resort, with nice pool, fun water park, close to the beach, with friendly staff, decent food and nice rooms. There were not enough pool loungers for everyone, so if you want one, be prepared to get up at 7am to claim your spot every day.

We had a wonderful time at Wyndham Alltra! The resort is very clean and beautiful with amazing swimming pool. The food in buffet was always fresh, well-prepared and more than enough. Will be back next year and will recommend this resort to our friends. Thanks to everyone!

What a fantastic holiday experience. Grounds were so perfectly landscaped . The long pool was welcoming with enough lounge chairs and umbrellas to accommodate a large crowd. The beach was as well great, but the water was normally fairly rough and wavy. The buffet, as well as the a la carte restaurants provided tasty variety; the Brasas steak restaurant could do better with their rib eye steak though. The staff was excellent, notably Cavel, Luis, Julio, Ricardo, and Tomas from food services, and of course Sewander from the pool bar. This resort is definitely worth a repeat visit.

The hotel & resort was amazing!! Staff were so friendly and helpful. The beach was clean, service on the beach was prompt & the staff were great at making suggestions & getting us what we needed or wanted. The water was calm, peaceful, clear & warm. I cannot wait to visit again!

So many nice things about this resort including no towel cards. You can use as many as you need and then dispose of them in the bins needed. There was never a shortage of clean, dry towels to use. Also, no reservations needed for the A La Carte restaurants. The staff are so very friendly and helpful to everything you need. This resort isn't accessible to everything, if you have physical limitations. Two restaurants are on second level. The resort is not huge so easy to get around. The main pools were cold, not sure the reason for that but there was one smaller Adults only pool that was a bit warmer.

We were originally booked at Jewel Punta Cana. It was suddenly purchased, so we had the option to go here...glad we did ! The resort is just the right size, close to the beach, nothing is too far to walk to. The grounds are amazing and the people that work at this resort seem to always have a great smile ! Never felt uncomfortable with random locals at the resort ( Like I experienced at another resort ). Food and selection was excellent ! We have been to many, many all inclusive resorts in Cuba, Cancun and the DR, before we left, we decided we will come back to the same place next year !

We were originally booked at Jewel Punta Cana, however, the resort was sold and under construction. Our vacation was transferred to Jewel Palm Beach. We have been to many resorts in Punta Cana. This resort has been by far the best we have vacationed at so far. The food, rooms, staff can not be beat. We would definitely vacation at Jewel Palm Beach again.

We would like to give a review of the Jewel Punta Cana however we never got to see this resort. As we booked our all inclusive trip with your company, we are not only frustrated with the whole situation but annoyed that we would receive a review request for a resort that was SOLD & CLOSED just weeks prior to our departure.

Beautiful Grounds, and beach is nice. Food is best at buffet if you stick to local style cuisine. Al la carte restaurants are not very good. DO NOT BOTHER BOOKING PRIVILEGE. It is not worth it at all. Room had nothing "privilege" that it was supposed to. Privilege bar was not friendly so we avoided it. Privilege beach area was no better than regular side. I'd be happy if I had to go back but will try a different resort next time

We paid and were booked for Jewel Punta Cana. The hotel sold after our reservation was made and we were offered to go to the newly purchased Sunscape Coco or cancel. WestJet ensured us the resort was good with no renovations or bad reviews, so we made the decision to go to Sunscape Coco. Sunscape Coco was purchased in November/December 2023 and they were in the process of renovation and rebranding. The hotel should NOT be open. We were not notified of any of this at the time of confirming. This hotel is rated 4 stars. I would give it a 2 star. Once we arrived and checked in, we were taken to our room. The towel rack fell right off the wall. The shower head was hanging off the wall. The handle to the sliding door was hanging on by a thread. There were paint stains all over the tub and the bathroom tap was rusty and stained. Their band aid renovations could have been done better by my children. We had no suitcase stand, iron board, the ice makers on all the floors were broken, the elevator did not work (we had to carry our luggage 4 floors) and the stairwells are dirty. The day after we arrived, they closed both the buffet and the main pool. 2 major items of a resort. They did not notify us when we check it. There was the adult only pool which was mediocre with no shade or breeze and was situated between 2 buildings. The food was mediocre. I had a hard time finding something to eat daily. It was the same food every day. the food in the restaurants was not great. Mostly cold. Lots of people were complaining of food poisoning and I heard of hundred being bed ridden which definitely affected our food options. I heard the main buffet was closed to do a deep clean. Very low-quality food and I have been to a few resorts in Punta Cana, I have not had a problem at previous resorts. The cons of the resort were the beach. It was nice but the ocean was wild due to strong winds so we really could not go in. I would not recommend this resort to anyone. Even though they are renovating it is dirty, throwing on a new coat of paint is not renovating. The bones are old and there is a strong moldy smell in the hallways, rooms and closets. There were many break-ins reported on the first-floor rooms, especially the swim up rooms as they back onto the resort next door. The beach is short given the location. There are many beach vendors constantly harassing you all day long.

We loved the Jewel grounds and pool. We knew the hotel was closing for renovations so we were not surprised that the rooms needed an update. The food was very tasty and the restaurant had a first come first served policy. There was some confusion at the Italian restaurant with our orders. The staff were, mostly, friendly and attentive. We believe that the hotel was not full so there were lots of chairs , towels and fast service at the bars. The beach was beautiful and shade could be found from huts and palm trees.

Had a great time and thank you Tracey for the help booking a great new years trip. Staff were friendly, beach was great .. food was good everyone was happy and welcoming from day 1. Thank you for making new years a memorable one

The grounds were very well kept and very clean. There was always someone cleaning up leaves. The staff was super friendly and very helpful. The rooms were very clean but in need up an update. I did hear that the resort is closing at the end of the month for the update. The buffet always had lots of variety and the servers were very friendly. I went for a relaxing time and I really enjoyed my time at Jewels. I hope one day to return. I shout out to the service desk Juio who was big help to me

Jewel Punta Cana (JPC) is the new name (owner?) of this resort. Every thing looks old, but is well maintained under the good management. The staff are friendly, trying to please guests. We have had a comfortable, relaxing week here. The main issue is food. We ate mainly at JPC's buffet, and once at Sea Grill restaurant. Mostly, they are not well prepared, often salty, nothing delicious.

Lack of transportation on the ground. We been in building 1 and was very far from eating area. Being on the beach we have to go for the lunch in reception area and back. My wife had a back operation and was very hard to her to go there. Many times she skips eating because she wasn’t able to go there. Otherwise all was very good. Clean rooms, Food excellent, everyone can find things they like. All employees very polite and trays to help if they can

Grounds are beautiful rooms are old and small but kept clean,public areas are fine,food in specialty rest.very poor,in buffet only so so and the same every day,beach one of the worst and smallest we have been to, pool is great.

This resort is just as we expected. The grounds were beautiful, the pool allowed for privacy and socializing. The buffect had a good selection and we enjoyed the hibachi at The Jade restaurant. Our goal was simply r and r. This was a great place to do just that. The rooms were clean but dated however the grounds and pool were gorgeous and that's where we spent our time.

The Jewel Punta Cana left me feeling wowed but not in a good way. The reception staff were rude and ignored the long line up of people waiting to check in. This set a bad tone especially after a long day of flights and waits in multiple airports. There was no direction to our room upon arriving and our bags arrived 2 hours after we got to the room. The rooms are very old and smell musty. Our fridge didn't work and never got fixed until the day before we left. Each day we had to track down housekeeping at 5pm to ask for water in our minibar which is very needed considering you can't drink the tap water and must also brush your teeth with bottled water. We ran out of toilet paper and tissues more than once and when we asked for it was told "later." Our TV remote had no back on it and our shower head fell off. Thank goodness I am handy and fixed it myself. The wifi never worked for more than a few minutes at a time and when we asked were told it was from rain that was non existant. Majority of the waiters and bartenders were absolutely wonderful but the housekeeping was very unfriendly and we tipped well but then stopped due to the poor service.This resort is very large and I feel people should be made aware of how much walking there is involved for those that struggle a bit to walk. The outside is gorgeous however it does not match the inside nor the way we were treated. I will not revisit this resort and recommend customer service training for reception staff and housekeeping employees especially when most depend on tips. The rooms also need major upgrades. This is not at all what I expected from a 4 star resort. I felt like I was staying in a sleezy abandoned hotel room.

The grounds are well maintained, the staff is very friendly & helpful, the beach is beautiful, the pool area is great. The Club experience was excellent. It’s an older resort and the rooms need some maintenance.

Myself, my husband, and another couple just returned home from the Jewel Punta Cana. We went for 8 nights to celebrate our 10th wedding anniversary. I am pleased to say the resort met and exceeded all our expectations. The resort itself is beautifully maintained with lush gardens and palm trees. There is a little area with Koi fish where you will find the flamingos close by if not in the pond itself. The pool is huge and they can be seen maintaining and cleaning it every morning. The rooms are clean, a good size and I didn't find the bed uncomfortable. THE FOOD - well I can't say enough about how good it all was. I gained weight on this trip for sure! There were so many options available in the buffet. The only thing I didn't care for was the fact the buffet wasn't open for dinner every night, only Friday and Saturday nights. The rest of the nights you had to go to a specialty restaurant. Don't misunderstand, all of the restaurants were delicious and you weren't required to make a reservation, it was just some nights you wanted the options available at the buffet. I have to give a shout-out to our waiter Clavel. He was fantastic and always made sure we had our Simosa at breakfast to start our day. THE BEACH- The beach was nice, but I am spoiled with the Cuba beaches so I am always comparing to there. You had to swim in a sectioned-off area due to the large coral reef in front of the resort. If you go to get in the water outside of that sectioned-off area the lifeguard starts whistling at you to get you out of the water. You can however walk forever on the beach which was really nice. THE BARS- Daniel at the Sunken Treasure swim up bar was AWESOME!! He was always smiling, dancing and quick with the drinks but not overdoing the booze. His Margarita's were delicious! LOBBY BAR- The staff, sorry don't remember the names, but the staff on both shifts were fantastic. Never an empty a glass, always a great drink and a smile on their faces. I am just going to sum it up that it was a fantastic place, a great trip and I wouldn't hesitate to go back again!

This resort really exceeded our expectations. Staff were always friendly and attentive. Rooms were up to date and clean. Food was never a issue a large variety. I loved that you did not need to pre book al a carte. My only disappointment was the beach straight ahead was not swimmable so you had to go down the beach a bit and there was a small section they had roped off to swim in. This however is not in the control of anyone but mother nature lol. I would recommend this resort to anyone.

The hotel is great, the food was surprisingly good, and the themed restaurants were also great. It was really pleasant to be a VIP Club member. Very friendly staff, fun activities, and a peaceful environment. The beach was great, there's a lot of snorkeling opportunities; we also got really lucky with the weather. The tours that are offered at the airport and the hotel are great: we went to Scape Park and a biggie trip. Highly recommend those! Also there are 3 beautiful flamingos living in the hotel area :) We'll definitely be back in a while!

This resort was absolutely amazing. We were on a ground floor(which I am not a fan of) but this was a plus. Our room was in front of the koi pond that is the home of three gorgeous flamingos and they were in front of our room every day. The pool is unreal, never had this at a resort. The snack bar at the beach also amazing, awesome food and great location. The staff were absolutely amazing. Very friendly and accommodating. I do suggest the club level just for the sea grill restaurant for breakfast and lunch alone. The fact there are no reservations for any dinners is an absolute plus, and the food was amazing. There were a couple of things, but not worth mentioning as I feel they were one offs and not down to the policy of the hotel. People had said the rooms were dated, but they were ultra clean and housekeeping was amazing. In my opinion if I am going to a country as old as DR I don't want to pull it in to the 21st century and stay in an ultra modern room. I want to feel like I'm living in a replica of the time. Everything worked and it was spotless I have some issues with Sunwing but again has nothing to do with this hotel. Huge shout outs to Noami, Wander, Alberto, Cecil, Kendra, Franklin and Adrian and so many more...we had a great time, excluding the sunwing experience and will be back in September.

I never usually write reviews but I just think it’s best to get the word out to others who are thinking going. All I am gonna say is that this hotel food and service was a 0.The whole vacation me and my friend never got out water and drinks… we asked 3! Services to get us juice or water at least. I feel like they were serving all people who are Latin. Rooms have cockroaches inside and I just have so many things to say how we got welcomed not in a great way but this is gonna take too long. Since vacation I haven’t felt good for couple days and hoping this will go away.l soon. The pools have barely chlorine I suggest staying away from the pool! I’ve been to different resorts and they were way better!!! Then this hotel. Yes this hotel is beautiful and great for pictures. But would I pay the same price and come back? No.

The Resort was super clean, the grounds and Pool were very well maintained and over all the food was very good! The staff there were all very nice! The Room was dated however it was super clean and we were only in our room to change clothes and sleep! My only complaint was the beach did not have cover for their lawn chairs...I burn easily and so I did not spend too much time on the beach! Thank you.

This resort has everything you need to make your vacation the best ever. The grounds are immaculate and the pool is the largest I have ever seen. The staff is very friendly and the food is plentiful..

I went to Jewel Punta Cana in early April and I have a quick summary of the resort below: The bus ride from the airport was about 45 minutes. The resort didn't feel full, I think it was under capacity so it was very relaxing and chill. The buffet is repetitive at lunch and breakfast (but I eat repetitive at home) but the food was great! For lunch you could also get food off the grill by the pool bar and there was a outdoor pizza oven that was great as well. For dinner, only the a la cartes were open when I went and I enjoyed all 3 restaurants. First time I have been able to order a steak in Punta Cana and they cooked it properly to my request. The beach did have sargassum some days but I could easily walk over it. The water was warm, I was expecting it to be more rough than Bavaro beach but I found it the same or less rough. The ocean is rough first thing in the morning but by 9am it was much calmer. It was much quieter than Bavaro beach there were some vendors but they were not pushy. The pool is large but narrow, more of a relax and float pool until you get to the swim up bar. I found the staff very friendly and the service was excellent. The rooms were a little dated but it didn't matter to me as I didn't spend much time inside.

This resort did not disappoint! The grounds are gorgeous and well maintained, the pool is huge, food was great at the buffet and a la carte restaurants. The staff was amazing at all of the bars and restaurants and our room was cleaned well every day. Everyone was so helpful and friendly. We would be happy to vacation there again!!

Excellent hotel, very good room(could’ve improved the bathroom), excellent people, all employees very nice and courteous, activities and vibes team were just top. We enjoyed all shows and entertainment. Every single employee was making sure that our stay was pleasant and enjoyable. Amazing beach and the swimming pool area. Would definitely go there again. Ty

The grounds, rooms, pools, beach, restaurants/bars, staff are all amazing. We would definitely start at this resort again. We travelled as a group of 12, agre range 4-59. *********************************

The main issues that i had with the resort was arriving there, without being informed that it was being closed until further notice on December 20th. The last few days showed a noticeable change in available food at the buffet. We also experienced one disgruntled employee at one of the a la carte restaurants, but this was quickly handled by the management. The vacancy rate at the hotel was high, no doubt due to fact is was closing soon, but this resulted in fantastic service from the staff. Would not recommend the ocean area as it was always red flagged. The pool was great, but we are beach and ocean people.

I will start with positive. The staff are amazing. The staff is the only thing that makes this resort good. Especially entertainment team JEAN LUIS and MR WONDERFUL. Also Raul the waiter from the Italian/pizza restaurant is absolutely fabulous! From the entertainment, concierge and servers. Absolutely awesome staff. Emely at concierge was helpful. Thank you Emely. The grounds are beautifully maintained and clean kept and for the most part the rooms are fairly clean. But it ends there. We choose this resort due to the excellent reviews and we’re met with major disappointment especially for the astronomical price we paid ($3,000per person CAD for 10 nights for end of November travel) . I don’t understand how this resort has good reviews for food. We have been to so many resorts and dreams royal beach punta cana is 3 star not 5. I was in disbelief when we arrived the first evening and saw/tasted how terrible the food selection was. I was really hoping it was a 1 night off thing. I was not expecting “Cuban style selection” the lack of variety and taste was disappointing. Especially at breakfast and lunch! Very repetitive every day and lacked selection. Dinner was slightly better since we got to choose from restaurants. But we ended up with undercooked chicken that unfortunately I didn’t see because the sea side restaurant had very dark lighting, which resulted in food poisoning. If you are looking for good food do not book this resort. If you are ok with “Cuban style selection” I would highly recommend coming here Lastly we did not know we were “preferred club” until the last 3 days of our stay. There is absolutely no difference for preferred club and regular guests.

We have been to DR 13 times, various resorts throughout including Dreams Palm beach. We booked Dreams Punta Cana for a new experience and please trust me, do not book this resort! This resort is closing, overall the resort was ok the food was below sub par HOWEVER they allow weekend guests onto the resort. The resort was over capacitated Thursday to Sunday night. They do not have enough staff or the proper facility to accommodate them. On top of that they brought in guests from other resorts that had to be moved from other hotels because of the hurricane damage. THEY were not the problem nor enough of them to cause the issues, it was the weekend guests!!! See other points below; Buffet Breakfast- waited everyday about 20 minutes or more in line to get eggs, toast no problem, butter was always gone, no bacon, sausage, hashbrowns, the only meat was a thick cut bologne sausage unless you sign up for preferred club. Overall same menu every day. Weekends we could not find a table to sit down at, way overcrowded and understaffed, weekend guests take over the tables in large groups. Buffet Lunch- same menu every day, bbq chicken wing, pork chop and grouper again very crowded and understaffed Buffet Dinner- same experience as lunch. A la carte Restaurants were ok- understaffed and every single night something was forgot, rolls, starter, dessert and the menu given did not match the QR menu, very disappointing and blah. Pools- weekend guests took over, lobby, bar, pools and buffet Service- weekend guests took over and they are very forward and had preferential service because they could speak the language and were loud when ordering or comfortable because they were in large groups. Harassing comments were made to my wife and her friend to the point were they felt uncomfortable in the pool and going up to the bar. We like to have a beer on the balcony before dinner, the bar fridge not stocked 5 out of 7 days despite several calls. Hurricane Fiona did strike and we realize it would affect things overall, but nothing was given to guests to make up for cancelled shows, closed restaurants, closed bars, no room service etc. Many guest did not even have water. What they could have done was had extra bottles of water, snacks, towels, for guests confined to their rooms during the hurricane. After the storm staff did an excellent job cleaning up and getting the resort back in shape. Many guests pitched in squeegeeing out their rooms, hallways, and a group of about 20 of us pitched in to move palm leaves, trees, shingles to help out. Staff was lower as many did were home attending to their own families/houses and totally understandable. Note; people we met during the vacation were there the week before the hurricane and had the same issues, staffing shortages and disappointment with weekend guests. Do not book this resort, even for a lower price, it is just not worth it. Ignore the standard manager feedback comments, they did not try to make things better, the staff on hand did work hard but Dreams put money in their pockets by renting out to weekend guests and not bringing on enough staff to accommodate them or extending buffet hours, opening the other bars on the resort or extending the hours of the bars throughout the resort that closed early. Very disappointing Dreams and never will I book with you again, even at your other resorts. Closing or not you owe your guests a huge apology and some type of reimbursement and not sure how long this decline in service has been going on.

My wife and I and 2 sons,, aged 17 and 19, have travelled to many locations in the Caribbean, including the Dominican Republic on 3 occasions, (Margarita, Antigua, St. Lucia, Aruba, Turks & Caicos, and others) in the tropics. So, we know what we want and for many of the things we were seeking, Dreams Punta Cana was only average. 1. Beach: Very important to our family and this was an unabashed disaster! up to 4 feet of seaweed on the beach with almost no effort by the staff to remove it. We are a beach (not pool) family, so the sight of this much seaweed rotting in the 32C heat was smelly, to say the least. We were unable to swim in the water due to this problem,, so my teenage boys were not pleased.. I feel that our travel agent should have identified this issue for the summer months in the DR, in order to choose another appropriate resort to suit our needs. 2. Room: Satisfactory but not exceptional for an upgraded swim-out room. The usual smell of mold and mildew which is commonplace in tropical locations was definitely evident in our room, and in our son's room. Not inviting. 3. Food: Buffet was good, but food selection was pretty much the same every day. If you choose not to upgrade (cash grab) to a "Preferred Guest" level, you can only eat lunch and breakfast at the buffet and not select restaurants - disappointing. 4. Restaurants: Although there is advertized over 6 restaurants at the resort, Oceania and Bordeaux were closed for about half of our 7 day vacation for supper. We were not expecting this and when we are on vacation, we expect full access to all restaurants (and all other facilities) every day that we are there. 5. Towels: The towel booth opened at8:00 am each morning and by 8:45 am, they were all gone. Replenishment usually arrived not until 11:00 am, so this definitely needs to be improved. Since the beach was not useable, most of the resort population hung around the pool, resulting in this towel shortage, Unacceptable -. 6, People: The Dominican people could not have been warmer or more hospitable with us - a truly welcoming staff at Dreams PC, and we were honoured to have visited their island. Hi Juana, Ramirez, El and Guadaloupe! 7. Sales Hype: We found it a bit much to be inundated with sales folks trying to sell you a time share or excursion, almost every time you walked in the lobby - hold the brakes on that please. :-) Overall rating: 6/10. Probably would not return.

We had an amazing vacation at Dreams Punta Cana. The resort is really beautiful, with a winding pool and lush gardens. The rooms are nothing special but were very clean. The entire facility is clean, well cared for and beautiful. The food was delicious and varied. We enjoyed the buffet and the specialty restaurants. The staff is the standout at the resort. They are so friendly and helpful…servers, cooks, bar staff, cleaners, concierge and entertainment staff. Everyone we encountered was nice. They really helped make our stay special. Shout out to Benjamin Franklin who popped by poolside to say hello everyday. I would definitely recommend the resort!

Beautiful grounds, mediocre food even for Punta Cana standards. Most food was either too salty or too sweet. Also limited food options. The pool was fabulous. It was super spacious and the pool bar was great. The beach was ok…brown sand and many waves. The water isn’t as clear as Cuban and Jamaican beaches. First room we got was so small. There were 3 of us and we barely had enough room to move around. We were able to switch to a slightly bigger room which made our stay more comfortable. Management was very kind and helpful. This hotel isn’t worth the money we paid for though.

Where do I start… ok well the flight down was easy until we got to Punta Cana, that airport is crazy lol, please keep in mind this was my husband and I first trip to any resort, be prepared for long lines to get out of the airport but otherwise it was fairly smooth. We arrived at the resort and were instantly enthralled with the old style beauty. The staff were excellent and super friendly! Our room was nice and even though it was a bit dated ( especially the bathtub) it was clean and comfortable. The beach was fabulous I highly recommend that you do the preferred upgrade as the added perks make it worth the money. The drinks were great and the food was delicious! Highly recommend preferred club Oceana restaurant for breakfast and lunch! The lunches were amazing! The pool was awesome, you could walk from one end of the resort to the other and only get out once halfway and convenient located bar and bathroom :) The shows were great entertainment but it was the staff that make it enjoyable, so friendly! The most impressive thing we’re the gardens and surroundings, because the resort is a bit older then others it has the most incredible gardens and the palm trees are large enough to provide lots of shade. The trip home was long but the Covid stuff was not horrible. Overall I would rate this hotel an 8/10

Dreams Punta Cana was absolutely beautiful from the moment we arrived in the front lobby! We could see the hills in the distance through the open air hotel entrance & got some great photos there. The staff were courteous and helpful. Our room was spacious with a good sized balcony and a lovely view of the pool. The clean, clear, warm pool runs the length of the resort with the rooms on either side. A great location for a swim anytime. The beach was the best part! Soft sand, lots of beach chairs, gentle rolling waves! Every restaurant had excellent food. Our favourites were Seaside Grill, Portafino (Italian) and Oceania (Seafood). The resort offers unlimited a la carte dining without reservations which was great because we could be very relaxed about timing and didn’t feel we had multiple appointments for dinner to keep. I didn’t realize how amazing that would be until we were there but it sure made a positive difference compared with other resorts we have been to. Overall I would rate Dreams Punta Cana as the best I’ve ever stayed at!

Staff at this resort try harder than any of the 15 others we have gone to. The grounds and pool are beautiful. Food was excellent. Covid tests are on site , no positive test so far in 2022. We couldn’t be happier. Special thanks to Dancer WILLIS.

I don’t even know where to start! This resort was amazing. The food was great, the staff were so friendly and the pool! THE POOL IS VERY BIG, never had a problem finding a spot or keeping distance from each other. Masks were recommended and used by all staff and in the dining areas. Overall the resort was VERY clean and well kept.

Had a great time. Grounds are kept beautifully. Flamingos are a great touch! Food was excellent. Rooms were fine. Nothing spectacular but we didn’t spend much time there. I enjoyed walks on the beach but water was rough and the beach at dreams isn’t laid out well. On a bit of a slope and weeds on beach weren’t raked up. As you walk down the beach towards other resorts it is much better. Drinks are the same as most all inclusives. Great entertainment in the evenings and the staff is fabulous. We had a large group and the staff was very helpful. Would definitely recommend this resort as long as the beach is not at the top of your list. Although it is beautiful

The resort was very nice and has very friendly and helpful staff. This is clearly a very well managed resort. They have thought of numerous ways to provide top-notch service to their customers. Excellent food, and well presented. The people that work here are very helpful and provide great service. When you have a stressful situation, they really help to alleviate the issue. The activities staff are great. They make things so much fun. Shout out to Bruce Willis, he sure makes aerobics fun! I had decided to keep the “do not disturb” sign up on my room all week to avoid the risk of getting COVID, and found that staff were really great about proactively making sure I had enough water and towels etc. The cleaning lady saw me in the hallway and asked about my needs. It was really wonderful. It was great to see that the resort had environmentally friendly straws. No disposable cups, only the kind you wash. Although, on my last day, I noticed some disposable cups in use. In terms of Covid risk: Hand sanitizer is readily available - a bottle in your room, at least one in each building hallway, several at the bars, at the entrance of restaurants, etc. Staff are wearing masks. I travelled January 22-29, 2021. Aside from the airplane, my only real concern for catching Covid was the buffet. I felt that the resort did as much as one could expect, but it’s the behaviour of other customers that could cause risks. Some people would only wear their mask over their mouth and not the nose…I just feel this is extremely rude and disrespectful towards the other patrons and the employees. Many people just had their mask on their chins. The food is out and in the open and there are people breathing all over it. Same guy who wouldn’t wear his mask at the buffet got up and got his own coffee…really he shouldn’t be doing that during a pandemic, if you really think about it, but clearly him and his wife felt that they could do as they pleased.

The resort looks nice in photos but overall not the best experience. The food was mediocre and the buffet had a small selection which the tried to hide with repeats of bread and salad bar items. The entertainment was also boring. Everyday it repeated the exact same activities as the day before. The rooms also showed there age. The lights in our building hallway weren’t on all night and my wife fell down the stairs one night maneuvering through the dark. Only bright spot was the staff was very friendly. Overall not a great experience and would not return.

The grounds, public areas, including dining areas are excellent. Rooms are mediocre. Food is nice too. Not much selection on international drinks. The bartenders are super nice...so is the concierge staff.

The rooms were clean and air conditioning was cold. The grounds were well kept. You can tell that this resort is getting older but it is well maintained. The pool is awesome but it can be difficult to get a lounger at times. The beach is great but the swimming area is not. It has tons of rocks and you have to be very careful where you walk. The area is also small and if your into snorkeling the water has a lot of suspended sand in it and it is difficult to see under water at times. There is lots of restaurants and there serve good food. For the most part it's not too difficult to get into the a la cartes and your just walk up, no reservations. The kids club is awesome and my son loved it. Theres a preferred club at this resort and they try to get a bunch of extra money out of you as soon as you get there. I don't like resorts with this kind of system as I don't like feeling like a second class citizen at a resort and I wouldn't return or recommend this resort simply because of this. Overall I enjoyed my time there but I will not be returning.

Food was excellent, staff wonderful and many activities. Everything on the resort was in walking distance. One complaint, 3 couples in our party. All 3 rooms came with 2 twin beds. Voiced our concerns to the front desk to have 1 queen or king bed and never heard a word after.

This resort did not disappoint in any way... clean rooms, comfortable beds, beautifully landscaped, amazing staff, great beach, wonderful pool, delicious food... And best of all.... face cloths in the lobby bathroom! I thought this was an awesome touch for freshening up! We spent seven days of total relaxation and are planning to return in the future.

Grounds were well kept but the hotel itself is very outdated. Buffet left a lot to be desired. Staff were great. The biggest issue were people trying to sell us a timeshare even though we said we weren’t interested. We were left sitting in the lobby for 2 hours to get checked in

We loved our stay. The massive pool is sparkling clean, and the swim out room option is ideal. The beach is soft sand, clear water, and the seaweed is cleared out every day. The staff are the friendliest people and never stop trying to make you happy. The food is just okay, but there are a lot of options. The rooms are clean and comfortable.

Room was nice and clean, everything worked. Was happy with the hot water, was nice to be able to take a decent shower without it running cold. The cleaning ladies did a great job, stocked our mini fridge every day. All the staff were very friendly. Pool was beautiful, lots of pool floats for guests to use. Grounds were well kept, lots of palm trees and shrubs. Food was good, room service was also fantastic. No long wait times and food was good. Lots of variety to choose from at the restaurants. The beach also beautiful, lots of chairs and bali beds. The only downside was we only had Canadian currency, couldn't exchange at hotel, and everything was priced in American dollars. A bag of cheesies was 8.00 US...everything was so expensive. I know resorts mark up items but that was crazy. A 20 pack of cigs was 10.00 US, not any cheaper than buying in Canada. Other than that, there were vendors around a lot, trying to sell you stuff, even the resort itself tried to sell us a membership for around 1500 US....the always trying to sell things was a bit annoying, and some are pushy

Dreams Punta Cana is a lovely resort laid out extremely well with easy access to dining and entertainment, the magnificent pool and the massive swim up bar. The beach is only steps away from the pool and is amazing and very wavy. Staff are nice and friendly and helpful and provide many activities to have fun throughout the day and night. Dreams is located only 30 minutes from the airport and offsite activities like dune buggies and snorkelling excursions are even closer to the hotel to enjoy.

For the most part, we absolutely loved this resort. The grounds are amazing. The staff are amazing. The food and drinks were plentiful. The pool is HUGE and although there was a lot of people at the resort, the pool or beach did not seem crowded. The only 2 complaints I have is the amount of vendors that were set up throughout the resort. We were there 6 days and the vendors were set up strategically throughout the resort 4 of those days. Also, Dreams...an all inclusive luxury resort. However, if you want premium liquor or you want "imported" beer like Bud or Coors, you have to pay extra for that "luxury". Other non luxury resorts in Punta Cana provide guests with premium liquors and imported beer at no extra cost.

Very clean,food was really good, beach and pool were excellent! Good choice of food close to beach and the amazing pool! Entertainment staff were very good, during the day and in the evening. They sure did it up right for the Super Bowl!

The grounds were beautiful and impeccably kept. Pool was great and very short distance to the ocean. Food was excellent, the rooms need to be updated but were still very comfortable. We had asked effulgence time in our mini honeymoon moon with our daughter . Everything was in short walking distance. We would go back!:)

The hotel is spotless clean, public bathrooms have cloth towels as well as nicely perfumed toilet paper, always clean. The food - great variety of food in the main buffet, freshly made juices - your choice of fruits; crepes station; meats station, pizza station, eggs station, amazing bakery station, etc, etc, etc. You will Never go hungry!!! Another nice thing - the kid gets a coloring page and crayons every time they enter buffet. A number of a la carte restaurants, no reservations necessary. Food is really delicious in each and every restaurant! The pool is sparking clean! The beach is clean with beautiful sand. The service is awesome - everyone is smiling, always happy to serve you, to bring you food, refresh your glass, etc. AMAZING Coco Cafe - 24 hours cafe with fresh delicious muffins, cakes, cookies. The ladies at the Coco Cafe are WONDERFUL!!! They have an awesome selection of cold and hot coffee drinks, Coffee is BETTER than STARBUCKS! The kids club - clean, friendly, lots of toys, excellent location, amazing ship with water pool for kids. Highly recommend this place for families! THANK YOU TO ALL THE STAFF FOR A GREAT SERVICE!

I thought the hotel was superb from the time we got to the resort till we stepped into the shuttle. Even the bell boy made sure that Air Canada came to pick us up on time. From the room which faced the beautiful long winding pool, to the almost secluded beach, to excellent staff from the bar to the restaurants to the cafe, to the very details of a very very clean tasteful room. I highly recommend staying at Dreams Punta Cana Resort and Spa. Every morning I was welcomed for breakfast by Simon who was very upbeat and happy. The staff at the beach and restaurants were polite, professionally dressed and go out of their way to help. I would only recommend one thing that the food menu could be one notch better. There were no shortage of restaurants and lots of food. I suspect Dreams is doing the best with what is available and I appreciate it. I am very very happy about this resort and have already recommended to my friends.

Enjoyed every aspect of the resort and my time spent there !! Would definitely recommend and go again !!!The staff was courteous and friendly. The shows and entertainment were first class . Can’t wait to return !!

This was my first all inclusive and Dreams is the one i choose  based on reviews.Me and my daughter had a great stay. It would have not been great without the amazing staffs. my daughter got sick and had to go to ER where we spent half a day and Larrisa from the conceirege were through with us in the hospital.She voluntarily accompanied us and was a great help as the doctor did not know english. my next thanks goes to the explorer club's Carole and other staffs for excellent kids activity planning and execution. The next highlight was the entertainment team. This is par excellence.Especially Dilennys your performance  was so versatile and elegant. you stood out. Finally as other reviewers mentioned, though miner, the door locking issue were there in both of the rooms i changed during our stay. The hawker issue is annoying that was the very unpleasant welcome to us.my daughter was scared as it apeared to be intimidating to her. Only complain about food is there were no fresh coconut water..

Have visited this report approximately 5-6 times since 2010 (family vacations). - Grounds : Beautiful and always well-kept - Service : Decreasing in room maintenance keep-up (light-bulb out for 2 weeks, door wouldn't close without being slammed shut, ceiling in bathroom fixed multiple times during stay)- Also met quite a few people on this vacation that had other room complaints. - Staff : Majority of the staff are extremely friendly, approachable and engaging with all of the resort guests. However, this trip there were a couple situations where an employee would ignore or place another guest above me or someone else for the extra tips that many give- I believe in tipping (even at all-inclusive resorts) however, when my service is disrupted because someone else has given an employee a tip it can be disappointing. - Premium club members : Better alcohol- but, you have to go get it yourself as they have no waiters for this bar. This club bar is air-conditioned and provides snacks almost all day which is nice. As a premium member you get access to an extra breakfast and lunch spot- Oceania, which is a nice addition. But, aside from these pro's it is not worth the extra money in my opinion. - Will probably try a different resort the next vacation as it was difficult to get our issues resolved, the room maintenance expectations from our previous trips has declined, and there seems to be less going on around the resort- Entertainment team is very hardworking, but there seems to be less of them around and, doing less activities.

FIRST IMPRESSION/STAFF There was good and bad. Upon arrival the first thing I noticed was that the resort may have seen better days long ago in the 90's perhaps because the décor and colour scheme is tired and outdated. Lobby furniture was could use upgrading. It was clean though and staff were very welcoming and kind. The staff in the hotel were actually the highlight of this vacation! Can't say enough good things about them. GROUNDS This resort is definitely clean and manicured. Crew are out there manicuring the greens consistently, wait staff clear empty glasses and cups and its never in a disarray. If cleanliness and manicured shrubbery and plants is is your thing, you will be very happy about this. POOL/POOLSIDE There is one continuous pool that goes through the entire resort in a lazy river sort of style. it isn't deep, my children were able to stand up in it so if you like pools with a deep end, you won't find it here. The pool was always clean. The bars around the pool are well-serviced also and wait staff come around quite often to take orders which was fantastic! LOUNGE CHAIRS This one is a negative. For the amount of money we spent to stay at this resort, our expectation is that there should never be a battle securing lounge chairs by the pool . We like to begin our day at the beach and spend the afternoon by the pool and so we found that often, we had to scour the resort for free chairs and sometimes were unsuccessful! This was frustrating. People would get up early, leave their towels on the chairs and take off for hours. The hotel does have a policy in place where if you leave your personal belongings unattended for over 15 minutes, they will remove them but I never saw this practiced. Not to mention, I think that time frame is too short because if you leave to have lunch for example, with every intention of returning, I don't think you should lose your spots in 15 minutes! Kind of dumb, they need to just stock up on more chairs. ROOMS/HOUSEKEEPING The rooms were nice enough. I've been to cheaper resorts with larger, nicer rooms. We did get adjoining rooms which was ultra convenient. The linens and beds were just okay.. again, not what you would expect when spending the amount of money charged but they were clean. We were celebrating a landmark event on our week away and we had to request champagne to be left in our room. No extras were provided even though the staff were made aware by our agent that we were celebrating so that was a disappointment. I've stayed at cheaper resorts in Cuba where everyday, there was some daily creative decorative art using the linens left behind,sometimes chocolates etc. The maid missed the window to clean our room twice during our one week stay! We were up early and out the door, returning once after breakfast to gather our things for the beach so we left our "clean room" door sign on from about 9:30 am till 4:30 everyday. 4:30 was when we went back to nap before dinner. In our opinion that was ample time to tidy our room but like I said, twice we returned and our room hadn't been made up. That to me is a HUGE fail for the standard expected at a hotel that charges so much! You want to charge top dollar and get repeat business? You need to deliver that standard continuously or reviews like this one will keep popping up and your clientele will slowly diminish. DINING This is the one area where I saw a positive difference from cheaper all-inclusives. I would say this is about the only thing that stood out and sort of made it feel a bit better that we spent so much. (A "little" better). Daily the breakfast buffet was stocked with options. Items were fresh, hot, well-stocked and there was always enough. Same thing at lunch. No long line-ups to eat on the week we went but perhaps if the resort were busier, that would have been a possibility. I'm not going to say the food was gourmet but the a la cartes weren't just buffet food, presented in a different way like many resorts try to pull. You actually have different items to choose from. My favourite a la cartes were Oceana and La Trattoria. The Grille (steakhouse) gets mixed reviews but my family liked it. You don't have to make reservations at the restaurants in advance or at the beginning of the week. It's first come, first serve which we quite liked! We never waited very long for a table. Its not a culinary experience or anything but food is good enough that you won't starve and the desserts are the highlight! Everywhere you go there is dessert and delicious! SMOKING The hotel allows smoking in the open-air areas of the property. To us it was bothersome but if you're a smoker you will love it! I mean, it's 2019 and with all we know about second-hand smoke and how harmful it is, and with this being a "family resort".. I don't think this is a positive. Smoking should be enjoyed outside. I get how there needs to be an area for this but in a café where different people are sharing the space, it becomes very intrusive and annoying!!! This smoking policy is as outdated as their décor! ENTERTAINMENT Firstly I need to comment on the entertainment staff. What a fantastic group of people! They did what they could with what they have and the shortcomings in the entertainment were not their fault at all as I have no doubt they would rise to the occasion if given the opportunity! . Special shout out to Pokemon!! This guy was everywhere all the time, making your day brighter, acknowledging you every chance he got and making you smile! Way to go Pokemon!! SO this is the reality..Two nights were great. The circus night and the Pirate show. Other nights were weak. I have to give props to Cuba for entertainment as this resort made them look like American Idol !! In Cuba the talent is stronger in my opinion. Of course I need to exclude the carabret style singers in Cuba which make everyone cringe to watch but I am talking about the magic, dancing or acrobatics in Cuba.. they are just much tighter!! As a result of the weak entertainment at this resort, nights were a tad boring. We had to resort to being creative to have fun. We would just talk, play games and have drinks and that was fine but again... "THE MONEY SPENT" .. you'd expect more dazzle entertainment-wise! BEACH The beach was okay. IT wasn't perfection like Cuba (you can tell I love Cuba) but it was fine. I think the most annoying thing was the vendors trying to sell stuff to you but even this wasn't overwhelming. The beach was well-manicured but for me being a beach gal... I wouldn't want to spend another week on that beach. Water wasn't crystal blue, sometimes it was dark and murky. There are much nicer beaches out there but this is the Atlantic, not the Caribbean!. This of course bares no reflection on the resort itself but worthy of mentioning. If you're more of a pool person, maybe this will be a non-issue for you!

We enjoyed our time at this resort. It is an older property and the rooms are dated. The buffet and a few restaurants have no air conditioning so it can get warm. That being said the service we experienced was great. Food was good and drinks were good.

Food good Hotel to big and old Rooms were not cleaned every day Late to check in Beach is great To many people trying to sell time share Far away from the city Evening shows are average Would not return

Great staff, beautiful beach and such a relaxing pool which follows through the entire resort from one end to the other. The wedding was beautiful and the coordinator did a great job tying up the details the day of. All in all we all had a wonderful week!! Thank you

Grounds of the resort are beautiful. Needs improvements like providing more air conditioning restaurants or at least more fans . Needs improvements of air conditioning in rooms,not all working well. Problems with plumbing,some rooms got fladded.

Upon our arrival, we found that our travel agent had neglected to send the registration information for one of the people in our room, to the hotel. The desk clerk & manager were not willing to accept the hotel confirmation that we had been sent to me, that included this third member. We were checking in with a large wedding party. The mixup with our room resulted in us having a 3 hour wait before we were given a room after paying a $300 deposit. During this time the staff would not allow us to sit down in the lobby, or eat - it had been a long day of travel & was 12 hours since we had eaten. This ordeal could have been made a little more bearable if we had been treated with common courtesy & hospitality. The room we were given did not include the cot that we had been promised for my granddaughter, nor enough towels for 3 people. I have yet to receive an apology from the resort or the travel agency. I will certainly never book again with trip central.

Dreams was great. Immaculate resort, great food, awesome excursions and friendly staff. The resort including the rooms were extremely clean and the cafe has great coffee, donuts and cakes. Overall we all had lots of fun!

Pros: Affordable, nice weather, awesome pool, good activities, great entertainment, pevonia spa Cons: Loud resort- hard to sleep, terrible beach area (unusable), no hot tubs or adult-only area, limited food options between 4pm-6pm and 11am-12:30pm. Verdict: We wouldn't go back. We learned alot about what we want out of our vacations! Next time, we'll pay more!

*The resort was very nice - grounds were well kept. *The staff were very friendly but most spoke very little English. *The food was quite good and lots of variety. *There were ample loungers so no need to get up early to reserve one. *Standard rooms were very small. *It was very difficult to understand the announcer for the entertainment. *Great service at the restaurants and bars. *Loved the 1/4 mile long pool with pool loungers but the pool was very dirty.

Resort grounds were excellently maintained. Really liked the pool setup, lots of areas with pool chairs and somewhat of a feeling of privacy. Beach was nice but could have used more umbrellas. Room was well maintained. Bathroom could use an upgrade. Mattress needs to be improved. Food was far below par. Many of the buffet foods which should be hot were served cold. Japanese hibachi was excellent except for the tough beef. Our initial 24 hours on the island was filled with agressive sales agents looking for us to upgrade or purchase additional packages. We came for a vacation and rest and were ready to leave within the first 24 hours, due to the constant harassment and what seemed like trickery. Most of the staff on the grounds were friendly and accomodating. When we booked our holiday our travel agent assured us that we would not encounter Spring Break partiers (College crowd), they landed enmass the day before we left. Taking over the beach, the bar, the pool and making excessive noise all night.

I would definitely recommend this resort. The staff is extremely friendly. The grounds are immaculate. The rooms are clean, but a bit outdated. The food overall was excellent. The beach was superb.

Very beautiful property and really enjoyed the long pool. We were able to do an ala carte every night and only duplicated one night. The club zone for teens was nice but not as many teens hung out there as we had hoped.

The resort was adequate in terms of facilities and food but needs updating. The furniture and decor are dated. Food variety could be improved. It was she same food day after day. The pool area is nice and well maintained but if the resort is busy, it seems that they can remove your towels and belongings within 15 minutes of your not being there. There doesn't seem to be a constant policy either: we were told 15 minutes, some others 30 minutes and the fine print you sign without reading says 45 minutes. We found our belongings removed and someone else in our spot while we went for breakfast. After much arguing (there were plenty others who were equally angry for the same reason) they found us two spots in the sun which we didn't want; we had good spots under the palapa before being removed. Bottom line: our day was ruined. And it makes no sense to piss off 20 people to make 20 others happy. For the rest of the week we were on edge while we went for lunch, or a walk, or even if we were in another side of the pool for more than 15 minutes, in case our belongings were removed. Makes for an unrelaxed vacation. The other issue here was that they try to upsell you a ridiculous VIP package even before you get to the room. We also got conned into a timeshare style AMResorts (the company that owns Dreams) membership selling gig. We thought we were going to just see another property in case we want to stay there next time. Just a caution for those who are not interested. The gifts are not worth your time, unless you are interested in this membership. We upgraded to a honeymoon suite as the deluxe room was too small. That cost us much more. And there was a big ceiling leak in the bathroom which was somewhat fixed, but promptly. The beach had a red flag every day for the 10 days we were there. We realize that can't be helped. But While chatting with someone on the flight back, I was told their resort not far from us had a red flag for only 2 days. Not sure if the sea is wilder at this particular location. The staff were mostly wonderful and very friendly. The shows were also quite good. Food at specialty restaurants was average - we just tried two. Overall, for us, average holiday for 10 days. Not bad, but could have been better, especially for what we paid.

Overall the Dreams Palm Beach resort was excellent. We found the staff to be very friendly and helpful at all times, especially the personnel taking care of the beach. The facilities were clean and very easy to get around. The food and selection was good and the entertainment was average. The distance from the airport was just right....and we found the airport experience to be fantastic (fast, short lines, quick service).

A well thought out resort. Beautifully landscaped and clean. The restaurants will were very accommodating for seating our party of 12. The entertainment team was very enthusiastic.. We enjoyed aquafit and dancing /music by the fountain. The Western show was poorly planned and executed. Lots of shade protection at the beach and pool. Staff were very friendly and accommodating. Our excursion with "Outback Adventures" to a typical Dominican village and coffee plantation was fun and informative. Off the resort..lots of garbage++ all around ++ too bad.

Dreams Palm Beach Punta Cana is a beautiful setting. Exquisite grounds exceptionally well kept. The ocean is only a few steps from the other emenities. Everything is well layed out, compact but with the feeling of a larger resort. Buildings are a little older but well maintained. The food was excellent and the alacart restaurants are very good. The entertainment team on staff was very good during the day but imported nightly entertainment would be an improvement. We travelled in a group of 12 friends, all had a terrific time and accommodation for all of us to dine together was made exceptionally well at all meals and locations. Punta Canada is a place to return to.

The grounds and beach at this hotel were gorgeous. Despite the rooms being dated, the views and cleanliness made up for what the rooms lacked (who spends much time in their room anyway?). The food was excellent, especially the Seaside Grill, Himitsu and the pizza at the beach. The buffet had more than enough variety and everything was excellent, both the food and the waitstaff. Only downsides: not enough bartenders (sometimes a long wait for a drink - at any bar), sales people on the beach and on the grounds, and somewhat quiet night life. There could have been a lot of fun had at the music lounge but no one really seemed to make use of it.

Beautiful resort with a stunning pool. It was too windy to use the beach much but it looked nice. Service was good and there were lots of activities during the day for both adults and children. Food was great although the a la carts didn't offer much vegetarian options. The entertainment shows were fun although they start a little late for the kids (9:30). Would go back again.

Well maintained property, beautiful grounds with lush landscapes and vibrant flowers. The staff were very friendly and respectful. They were always “happy, happy “ The rooms were fresh and so clean. The bathrooms throughout the resort were always well stocked and clean,yes, even the beach bathrooms ! The evening entertainment for the most part was good, some parts were repetitious, but overal, was good. Highlights being the beach party, fire show , and Latin dancing show.

Great resort. Friendly staff who always served you with a smile. Nice clean resort, lots to do all the time. Entertainment staff worked really hard to keep you having fun day and night. Great restaurants, especially the Japanese. Nice ambience with live violin player at the Italian. Disappointed they didn't have international drinks at the bar. Rooms need a facelift. Washroom needs major renovation eith more counter space.

5 star.. From start to finish was well beyond my expectations. Everything from the grounds, staff, food, Bevi's. Nothing bad to say. I will definitely be returning. Of the approximately 12 resorts in the Caribbean I have visited this is actually my favorite.

Just got back from 9 days at this resort and I have not one bad thing to say. This place was beyond awesome. The resort was the cleanest I have ever seen in a resort by far. The food and the drinks.... again so impressed it was amazing. The staff were amazing in all areas but the ones that really stuck out to me were the waitresses at the pool, they were the best by far and I mean by far. Entertainment staff were a lot of fun and super nice JAY-Z always went out of his way and my favourite!! Another great thing about this resort was the beds, I have never slept on a more comfortable bed ever. Again don’t think twice about this resort ... trust me book it and you will see exactly what I mean.

The grounds were very well maintained. The rooms were good. The food was by far the best we have ever had anywhere else. Liked the fact that no reservations were needed for the a la cartes. The staff were very friendly and attentive especially Sandy at the lobby bar, Scobby Doo, Cupid and Jose Paulino. We thoroughly enjoyed our stay.

This was our 3rd trip to Dreams & the grounds were as amazing as always. It’s a very mature resort with huge palms and clean, well groomed shrubs and plant life. Staff was friendly but didn’t seem to be as engaged as previous visits. Menus were good, food was fresh. Highly recommend the Preferred Club option for its perks. Worth it. We were a little put off upon arrival when we were told we had a family room (noted on file and on our check-in docs) but were only given a deluxe room. Uvero Alto is beautiful corner of the D.R. Highly recommend visiting Dreams and experiencing this resort.

We were on a 10th anniversary trip with 20 others who attended the wedding at Dreams 10 years ago. The grounds are even better than before with plenty of palapas on the beach. Food is excellent still and they have added a pizza oven, washroom and bar at the far end of the beach :) The waves and wind are consistent, but if you have small children, the Bavaro Beach is better. The pool though for kids is awesome, as it winds it's way through the resort with plenty of bays.

The hotel grounds are beautiful. This is the first resort we have been to which has brief, interesting descriptions about the plants, flamingos and gold fish. A very nice touch. Jesus, reception staff, was very helpful and courteous. Once checked in and in our room I was pleasantly surprised to receive a call telling us our luggage was on the way. We upgraded to Preferred Club. Loved the beach cabanas and breakfast at Oceania. The staff in the Preferred Club lounge were attentive and fun to speak with. The lounge itself was great in that it served as a quite place to relax outside of the hotel room. Wait staff were friendly. Emilia Reyes, housekeeping, always had a big smile and a hello. We certainly have no complaints as far as the cleanliness of our room is concerned. The food was good. We had some exceptional meals; sea bass at lunch at Oceania, Japanese and Portifino, where the sommelier was helpful with our wine selection.

The grounds are immaculate and extremely well Kept; they are mowing and racking on a daily basis; the room was clean and well kept; they even turn you bed down at night (that was nice). Oh my Gosh the Staff; (awesome, extremely friendly staff) we were well catered too; (Loved the attention and service received) it was service with a bid hearty smite. Staff was very attentive. The nightly entertainment was amazing; boy those guys can dance!! Would I go back? Absolutely!! Dreams Punta Cana you have not seen the last of me!!

The grounds were very well maintained at Dreams Punta Cana, including the public bathrooms. The employees work really hard to keep all food and toilet areas clean. The staff was very pleasant and worked hard too. From our perspective, the room we had was run down. The sliding door did not work properly, the shower head kept falling (did not stay upright) and the room could have been kept cleaner in the bathroom. The room looked tired and worn out. Needs updating and fixing. As well, we got a room with an adjoining door. It felt like the other couple was in our room it was so loud.

This was our first time in Punta Cana and I have to say that this resort was beyond amazing. The food in every restaurant was great. The staff here goes above and beyond to make you feel welcome. The Pool is the largest I have ever seen, it just keep going and going. The nightly shows where packed full all the time. Never a dull moment here. Each day it seemed like we found a new part of the resort. I would HIGHLY recommend Dreams Punta Cana to everyone (oh wait I have been)

Clean, friendly and helpful staff always smiling, awesome a la cartes! We had water damage in our room (ground floor and 2nd floor shower was draining into our room - shower/bathtub area, wall and hallway) the maintenance guy called the front desk to explain and put me on the phone with reception and they offered an upgraded suite for our last two days for the inconvenience which was very impressive. Two people that I would like to mention as part of the Entertainment team is Fanny and Happy, happy - they were both amazing, smiling all the time and worked long hours to include all guests and make us all feel welcome!

My wife an I really enjoyed our time at this resort. The staff was friendly and very helpful for anything you needed. The rooms were in very good condition and kept very clean by the staff. The food was some of the best I have had at a resort and I really liked there no reservation policy it made it very easy to have dinner at the specialty restaurants. Overall it was one of our more enjoyable vacations.

The resort itself is pretty decent. The room are fairly clean. I just think that the room upgrade is very expensive. The staff though were very kind, friendly and thoughtful. We had to move to a different shoreline because the beach area of the resort is close to the reef which makes it very hard to enjoy the waves. It was very rocky and u can see fish swimming. Also, I think it would be great if they bring in more seats outside where the after party bar area is, where people dance and watch performances. we end up standing up the whole time

It was awesome! I will go again - I had 2 issues - one with the Air Transat rep Connie who insisted we had free LD calling to Nort hAmerica from our room. and the 2nd was I wish we were given proper directions to find our room the first night.

Good size resort - not too big, not too small. Nicer beach than the resorts up the beach. They have a VIP club you can pay to join to get better beach loungers, service etc. Big kids club, with a kids pool and play ground out front, sports area has tennis courts, basketball, trampoline with harness, rock climbing wall. There is a small Casino on site and a big buffet restaurant and 6 a la carte restaurants. Nightly entertainment was great and the Spa is amazing. one big pool runs between the room buildings and there are lots of floating mats to use. Staff was super friendly, we had a great time. it's about 30-40 minutes by bus from the airport.

The resort is beautiful, lots to do food and service is great!!! We will definitely go back. Two small things wish they played more island music around the pool instead of music we can hear at home. The people on the beach with animals to have your pic taken with - wish they would be upfront with price and do only what u ask. We just wanted pic of me with monkey they put all these animals on my husband and then monkey on me took pics with my husbands phone then they wanted 80 dollars 20 dollars for each animal. Everything else was amazing!!!

10 out of 10! We really had a glorious time at the Dreams Punta Cana resort and to top it off, we got to hang out with Darren & Mo from CHFI's radio station along with Ian, Alex and Jen because we were amongst 25 contestants who won a trip. The hotel staff was unbelievable as they worked long hours to keep all the guests satisfied. One of their favourite lines was 'happy happy'....and this came after making sure that was how we were feeling. The other phrase that could be heard was 'excellente' as a staff member would ask 'how are things' and before you had a chance to respond, they would ask, 'excellente'? And sure enough, everything was beyond excellent. A BIG THANKS to the Entertainment crew - Very Happy, Happy Happy, Sandy, Benjamin Franklin, Scoobie Doo and every single staff member on the premises. Each of them went out of their way to accommodate to us, whether in the spa, the restaurant, at the pool or in the lobby. Their positive energy shined as bright as their smiles and we would recommend this report to our family and friends with no hesitation.