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These are the lowest lead in prices, updated twice daily and include any applicable taxes and surcharges.
Change it anytime for more/better matches.
(per person including taxes based on two people sharing)
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| Transit Time | 20 |
|---|---|
| Transit Distance | 15 |
| Number Of Rooms | 229 |
| Number Of Pools | 3 |
| Golf | Nearby |
| Beach Front | On The Beach |
| Year Built | 2008 |
| Child From | 4 Years (48 Months) |
| Child To | 12 Years (144 Months) |
| Kids Program | Yes |
| International Bar | Yes |
| Spa | Yes |
| Weddings | Yes |
| Fitness Room | YES |
| High Low Rise | Highrise |
|---|---|
| Star Rating (optional) | 4 |
| Address 1 | Paseo De Los Cocoteros Lotes 32 Y 33 Fraccionamiento |
| Address 2 | Nuevo Vallarta |
| Region | Puerto Vallarta |
| Country | Mexico |
| Postal Code | 63732 |
| Phone Number | +52 322 226 8700 |
| Fax Number | +52 322-226-8705 |
| Renovated | 2023 |
| Latitude | 20.712672 |
| Longitude | -105.302255 |
★★★★★
Private -
Verified Purchaser
Amazing resort
Everything about the resort was above and beyond what we hoped for. It was clean and staff were very helpful and friendly. Food was also great! We would recommend this place and look forward to returning.
★★★★★
Alex B -
Verified Purchaser
Great resort but quiet
Resort is great but not much entertainment during the day for example not much volleyball during the day on the beach . Food is great and not much space to sit and watch night entertainment. and excursions are a little bit overcharged in my opinion
★★★★★
Foxy -
Verified Purchaser
Puerto Vallarta Return Trip
Spent a week in PV after not being there in 20yrs. The bus transfer went smoothly and the staff and driver were excellent. Our arrival at the hotel went seem less with the valets and the check in staff. Our ocean view room with a jacuzzi tub was clean and well equipped. The bed and linens were comfortable and clean every day. The A La Carte restaurants were all fantastic and the wine flowed freely. The buffet and staff were very good and the selection was excellent. We did however have some bad timing with some outdoor renovations and a few days of jackhammering. We did not spend as much time in the pools as we normally would as the water temperature was pretty chilly for most of the guests. Kevin at Trip Central said it was a solid 4 star property and we would completely agree. Just a heads up if you’re looking to party and play games around the pool, this is not the place to book. We were there to take in the sunshine and enjoy the beautiful sunsets and it definitely happened. Worth the money and worth the time!
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★★★★
Private -
Verified Purchaser
Wyndham Alltra Vallarta
We spent 2 weeks at the Alltra, We did book the Clubroom Junior Suite Ocean View King on the 6th floor, the view was great could see for miles, The room was large very good bed and quiet, the A/C worked good, The club is worth booking as they have hot meals 3 times daily and great salads, coffee and all drinks , and bottled water whenever you wanted, also you can book the restaurants with the concierge on the 7th floor, and check in and check out without ever having to line up. The food at the resort was great , drinks were good ,Dos Equis beer on tap, The staff and service was amazing everyone working at the resort seemed happy. We did have a few minor problems with the room the first day and the maintenance department were on it within minutes. Bars and Paradise Mall is within walking distance and if not Uber or taxi is a short wait. Pools are good and good shade from the trees and the south side of the Condo buildings on the property, beach is quite large. The Sunset and Lobby bar do need to have more seating as it is couches in the lobby for now, but I think this will change as most customers let there concerns known in a meet and greet optional meeting. We did tour neighboring resorts and for the price point the Alltra is good.
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★★★
Private -
Verified Purchaser
Very nice resort
Hotel was great the staff was spot on.. Didn't know about the condo owners there until we got there.. there were rules as to not upset the owners. Security by the pools was a bit un-nerving,, looking restless ,, also bored so bothering guests for anything,, not allowed to play your own music ,, must keep low voices and shows are quite low keyed,, Ala cartes were in my taste very disappointing,, we tried the Italian one night and no pizza that one time as I heard it was to best part there and fettuccini noodles were very hard,, and we tried the Grill on Valentines day thinking that we could buy a steak on the side separately from a different menu as we read this before going,, but no such thing.. food was so so ,, buffet was good every day no complaints there.. I give this hotel a 5 out of 10
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★★★★★
Edmanvan -
Verified Purchaser
First time at a Wyndham Alltra Resort!
I can safely say I enjoyed the week here at this resort. The food was excellent, the service was fantastic and the value for dollars was about right! The location was perfect and felt safe even off the resort. Puerto Vallarta was a mere 455 pesos by taxi away where we spent a day exploring. The beach was long, walkable, soft sand, ocean was swimmable, whales providing a show as did a small delegation of baby turtles trying to get to the ocean after hatching! A very cool experience!
★★★
Private -
Verified Purchaser
Nice but needs some work
The resort in general was clean. The staff were fantastic!! Drinks were always made fast and staff remembered you. Hotel in great location. Food choices were OK, always very hot and plentiful. Repetative throughout the week. I would say overall food was 6/10. A La carte were great but very very hard to get into. Always “booked” but empty when you went. Kids had no problem finding lots to eat. Issue was there was no snacks or restaurants open at different parts of day, no food or drinks near the pool. No food at all brought outside the restaurant. Kids could have used some afternoon snacks. The rooms needed some TLC. Our glass shower door was hanging on by one loose screw, did not close and leaked our sink faucets were not attached and leaked as well. Towels were always minimal even pool towels were difficult to get some days. Staff very strict about kids playing in the pool even though it was empty. Not able to sit with feet in water and have a drink. Beach was nice. Busy and times but overall great for waves and some creatures.
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★★
Wayne -
Verified Purchaser
Disappointed
I don't normally write reviews because everyone has different expectations and experiences. I do read the reviews but try to weigh the good with the bad and hope for the best. So here goes, our experience was very underwhelming. The pluses were, the pools, grounds, the beach and most of the staff. The biggest disappointment was the food. I have been to 8 other all inclusive resorts in Mexico and can say this was honestly the absolute worst for food. I know we can't expect the same quality as we would at home but really, this was bad! The resort is generally in need of a good spruce-up. Stupid little things like, the closest doors wouldn't stay closed and we had to put a shoe in front of them. We couldn't get hot water in the bathtub after 10:00 PM, it also leaked and ran under the bed. The sink taps barely ran enough flow to wash your hands. Chairs at the buffet were missing slats on their backs, tables had napkins under the legs to keep them level. Lights down by the pools had broken glass surrounds. Some of the loungers down by the beach were broken. I think the staff for the most part does a good job with what they have to work with. But this is not a 4.5 or 4 star resort. I'm sure it was in it's day but now, no. As far as the Trip Central experience goes that was good. The only mix-up we had was with the airport transfers. I wasn't looking for WestJet vacation transfers (thinking it was Trip Central). No big deal we got it figured out and had no real issues getting to and from the hotel.
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★★★★
Private -
Verified Purchaser
Good time here
Lots of pools. Warmer for children cooler for swimming. Not enough shade at the beach, great beach for walking, lots of large waves in the ocean. Shows are fire, acrobatic, Mexican, kereoke, a singer, no area for shows - on stairs only. Too much line up for restaurant bookings. Could be made way more efficient posting menu. Omelets in breakfast take too long /eSy to change it -kitchen staff have to walk through many times. - improve that area easily. Friendly staff. Small resort -one path from rooms past pools to ocean. No work out gym but they had some classes to join.
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★★★★
Private -
Verified Purchaser
Wonderful staff
The hotel itself is fairly small and share grounds with vacation condos. Despite that, we found the pools were adequate--2 out of 3 heated--and there were many lounge chairs with umbrellas around them. We are 'beach' folks and enjoy dipping in the pool but sitting the days away watching the ocean--unfortunately, the beach only has a few palapa umbrellas so to secure any shade, one must go out early and put your towels on a chair. Not ideal. (there is no bathroom very near the beach and the one that was closest was closed for 2 days so we had to go to the lobby) We liked the food--always found something enjoyable, rooms were fairly large and clean, a little entertainment in the evenings, fairly quiet atmosphere--best of all, the staff were friendly and helpful at all times--shout out to young Samuel, who took my hand whenever he saw me and ran after my friend to say goodbye when we were leaving--
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★★★★★
Private -
Verified Purchaser
Beautiful Resort!
The whole resort was just beautiful. It was low season and therefore there were many chairs available on the beach and poolside. Not much entertainment at night. Food was good at all of the restaurants (some open only on certain days). The good thing was that you didn't need reservations. Not much choices for drinks; we were looking forward to having shots, but none offered.
★★★
GogiB -
Verified Purchaser
Nice Resort but far from amenities
The hotel and grounds are lovely. I understand they are going to do extensive renovations as they just recently purchased - it was a Dreams resort. The staff are awesome. The food is ok (not great) - the drinks are the usual all-inclusive selections, however, my husband is a Canadian Whiskey drinker and they did not have any all week until the night before we were leaving. The rooms are nice and clean, very spacious with comfortable beds and good linens. The location is not great - I felt almost captive all week. Although they provide bicycles to ride on a well planned bike path the closest shopping was Paradise Village Mall and it was very expensive and limited. If you wanted to venture further you had to rely on taxis as the bus system is not at all convenient as you are very far from the main road. The closest town is Bucerias - $24 cdn taxi ride. We wanted to go to Sayalita but the cab ride was around $100 return. Also the PV Marina was about $45 return. So if you like spending most of your time at the resort hanging at the pool and beach (nice beach) then this is the resort for you. If you want to venture out for day trips bring lots of cash for the taxis.
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★★★★★
LindaH -
Verified Purchaser
Will definitely stay again!
We had a fabulous week stay at the Wyndham Alltra Resort March 6-13th, 2023. Everything from the room to the service we received from the staff was perfect! We had 2 little issues in the room with one of the sink taps and the wall magnifying mirror that was taken care of immediately which was so appreciated. The buffet and different al e cart restaurant food was not over the top amazing but very good. Would definitely recommend this resort!
★★★★
Jackie Chan -
Verified Purchaser
Clean Resort
Hotel overall was nice, well taken care of, clean rooms, pools were great, beach was nice, staff very nice.Food selection was limited and not much variety, overall nice hotel but if your looking for excitement I would not recommend this resort.
★★★★
Plumbum -
Verified Purchaser
Love the beach
Really enjoyed our stay here. For a place with a smaller footprint then most of the resorts we’ve been this one had everything we wanted. No wristbands or reservations at the a la carte restaurants was great. Loved the beach as it was shallow with a sandy bottom and small rolling waves made swimming everyday feel safe. Proximity to Puerto Vallarta is good as we took the public bus in a couple of times for 20 pesos each way per person vs the $20 us cab ride each. They didn’t really want to give us that info as they tried to persuade us to the cab that their buddy probably owns which seems to be the Mexican way. Only a couple of peddlars randomly on the beach which was a relief as you get tired of telling them no everywhere else you go. A week seems like the right amount as we had done everything and ate at all the restaurants enough was time to move on. Totally relaxing though.
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★★★★★
Lolo -
Verified Purchaser
Amazing resort!
The resort had a lot of restaurants to choose from...no line ups the food was delicious! The rooms were huge and I absolutely loved having a tub in the room and one on the deck! Fridge was always stocked and the best part for my husband and is that we got to have room service! And the wait for that was 30 min or less. There was always loungers at the pool and beach lots of shaded areas if you needed and tons of activities to do during the day.
★★★★★
Private -
Verified Purchaser
Amazing resort
Everything was really nice. Stayed a week and was very happy with our stay. Great food with lots of variety, very clean rooms and grounds. The pools and beach area were cleaned every morning (almost too clean as the workers were always walking around you). Service was excellent everywhere you went!
★★★★
Sam h -
Verified Purchaser
Great resort
one of the better resorts we have stayed food was typical Mexican food, with the exception of there al carte. Italian and steak house were great. very clean resort. well kept. extremely helpful staff, always willing to go the extra mile. prompt and courteous. extra shout out to hector the head concierge, great job
★★★
Private -
Verified Purchaser
Nice resort but disappointed about food quality
Fast check in and check out Welcoming staff Comfortable room, comfortable beds Nice shower, nice bath Beautiful beach but not enough palapas A LOT of people selling you all kinds of things on the beach. Actually by the end of the week, I felt the whole Walmart came by me: hats,sunglasses,bottle openers, beach dresses, bowls, towels, carpets, stuffed animals, necklaces, rings, bags, popcorns, mangos...they come often but respect you and do not bug you if you do not show any interest in their products. If so, you can easily reduce the price asked by half ! Nice pools but either too warm (good for children) or too cold (the pool is always empty !) Very disappointed about food diversity and quality at the World buffet Other restaurants had acceptable choices in their menus, quality wise very ordinary, service mediocre We were at Dreams during the last Super Bowl. They made extra care to organized a wonderful evening outside by the beach. They will try to offer you a 50 minutes free massage if you just attend a 20 minutes presentation on their Dreams membership...then tell you at the last moment that it is actually 90 minutes to get the free massage. The elevators were often down during our stay...and not quite sure they were safe to use ! Adult only jacuzzi...always full of childrens and probably full of pee ! They do not let you borrow 2 boogie boards at the same time. They say 1 per room only...not cool. Plus the boogie board are pretty wrecked. Make sure to check them before using them in order for the resort not to charge you something if they accuse you to have broked their board when you take them back after maximum an hour. PRIVILEGES GUEST Extra 200$ per guest for 1 week vacation 6-7 and 8 th floor Concierge at your service, friendly, helpfull Excellent coffee Self serve Bar during the day Appetizer, fruits, desserts during the day, hot breakfast...surprisely excellent. Awesome some ocean view Extra large room Choice of pillows...I found it by reading a pamphlet...not mentionned at my arrival at the Resort Access to 1 hour hydrotherapy spa ...you need to ask for it...because they do not explain it at your arrival that you have access to this service...I found it on a Dreams booklet I found doing and extensive search on the web (not their website)...and not at the resort ! My travel agent did not even know ! Jacuzzi on the balcony...do not let this seduce you...jacuzzi has probably been used only twice a year...dirty, badly positioned so when you are seating...you are actually looking inside your room and not at the beach. Included in all the rooms and not exclusive to Privileged Section
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★★★★
Private -
Verified Purchaser
Best heated a pool in Puerto Vallarta
We were there on January 24 for one week with our grand children and enjoyed the resort very much . We had stayed at the Dreams before and this Dreams fitted our needs This Dreams rated 7 out of 10 and the Dreams we stayed at before was rated 2 where 1 is the best. It is not too big a resort which makes it easy to keep an eye on the grandkids . Rooms were spotless and large but the large bath tub in the middle of the room took up a lot of space and was never used by most patrons. We enjoyed the no reservations for the a la carte restaurants. Our favorite was the Mexican restaurant where the spanish coffee was made at your table The Buffet Breakfast had everything one would want. We found the service was good Warning : the bathroom toilet door is like a glass shower room door so if you want your privacy be warned. The internet was hit and miss. with a router in every other room. so I suggest if the internet is important you specify a room with the router. Internet was fine in the lobby. The activity pool was well heated and very clean. This made for our enjoyment of the place. Our grandkids spent 4 hours at a time in the pool. The infinity pool was not heated and that was evident as no one was in that pool. We paid extra for the water view and expected we would be close to the ocean. The building closest to the ocean is all condos. We could see a small portion of the ocean from our balcony but we could hear the wave crashing on the beach.The beach is excellent for kids Only two wines were offered a red merlot and a chardonnay. If you wanted another type that was extra charge. I would recommend this as a great family resort.
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★★★★★
Private -
Verified Purchaser
Mexico 2019 vacation at Dreams
Excellent resort. All the staff were wonderful and best pool we have ever swam in. Lots of activities for everyone to enjoy. Lack of privacy in the unit, but we knew this beforehand so not a big deal. Nightly entertainment was wonderful!
★★★★
Private -
Verified Purchaser
Nice Resort
Nice clean smaller resort with exceptional staff. The rooms were clean and the beds were comfortable, the patio has a jacuzzi which was fun. Great beach, lots of chairs/loungers. They have a rule about not saving chairs and we found that to be one of the best parts of this resort because you didn't have to wake up and worry whether or not you were going to get a spot on the beach or by the pool if you didn't get up by 6 am and reserve a spot. We were always able to get a spot by the pool or beach even if we didn't get down there until 11 or 12 (and there were 6 of us). The infinity pool closest to the beach is the coldest pool that I have ever been in, it is refreshing to say the least. Another advantage to this resort is that you don't have to wear wrist bands and you don't have to reserve the a la carte restaurants but unfortunately during our stay they were renovating 2 of the 5 a la carte restaurants which was very disappointing because it limited our selection and we didn't get any advance warning that they were closing them. We did however get to go to them because we were there for 9 nights but 5-6 of those nights they were closed, had we known we would have planned some of the dinners differently. There is not much to do at night and it is not located close to anything that you can really walk to so you have to take a bus or taxi to get to anything in the evening so if you are looking for nightlife you won't find it here. The staff are very friendly and eager to please, I would definitely recommend this resort.
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★★★
Private -
Verified Purchaser
Good, but older
The hotel a little disappointing in quality, standards, size. It’s largely private residents. Mostly gone to Secrets so this Dreams was a bit of a let down. Porto fino restaurant was 12/10 excellent. We were upgraded to premium level and staff there excellent. Generally everything else, lobby, other restaurants, pool, pool service ok.
★★★★★
Shelmag -
Verified Purchaser
Fantastic beach
Dreams is a beautiful property situated on one of the nicest beaches on Banderasa Bay and Julio, our beach waiter, is one of the best waiters ever. Check in was smooth, but there were a couple of anomalies with our stay. We were in the Ocean View tower, but only one elevator was working, which meant long waits, luckily we were on the 3rd floor so we could use the stairs. We had really good food for the most part, but one day the Barefoot Grill and Oceana were both closed at lunch (somethng wrong in the kitchen) so we went to the buffet. But the buffet was almost completely lacking in food - no taco station, no fresh veggies for the pasta station, no bread, no cold cuts - basically you could have a lettuce salad and pasta with plain sauce. Luckily the issue in the kitchen was resolved and we were able to get a hamburger form the Barefoot Grill. But, overall our vacation was fabulous and the food at Portofino was divine. Our room was good, but I think its time they got rid of the jacuzzi tub on the deck and the giant bathtub in the room. Air conditioning worked great - which is always a plus. The staff we dealt with were all very helpful. All of the beach waiters were really good, never had to wait very long for a drink but our checkout was a bit of a trainwreck - only one clerk to check out way too many guests. But yes I would go back - mainly because the beach is so beautiful - soft golden sand, no rocks, gentle slope into the water so the waves weren't too powerful. Spent all our time on the beach and could always get a lounge chair under a palapa - rest, relax, read - take a dip in the ocean then into the pool to wash off the salt and back to the lounger. Doesn't get much better than that.
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★★★★
Private -
Verified Purchaser
Nice little resort
Very quaint and well designed with space limitations. Overall a pleasant experience but not worth the money. Having been to a couple of other Dreams resorts found this one to be much lesser in overall value.
★★★★★
None -
Verified Purchaser
A Lovely Resort
This was a lovely hotel, the rooms were extra special and well maintained and always clean. Very pleased . The grounds were very well maintained as well.. The staff were always pleasant and willing to please the clients. The food service was great and provided food to please everyone’s palette.pasta could have had spices like oregano. The entertainment committee needs to look at doing their activities for the young group differently. The would put away the game tables which left no activities for the this age group after 5:00 p.m. plenty of activities during the day, beach voyellball , soccer and water sports, not enough beach boards, next time will take our own for grandchildren.
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★★★★★
Doug2017 -
Verified Purchaser
Dreams Puerto Vallarta
The hotel was very clean and very accomadating. The staff was excellent especially Circio,and Angel,Paco,Marcos and Emmanuel at front desk and Iseral was also very helpful. The pool was very clean and not crowded and the wait staff was very attentive. The evening shows were very good and the Italian Restaurant was amazing.
★★★
Private -
Verified Purchaser
Good
Grounds were beautiful, sand is so soft, I loved the food and atmosphere of the Italian restaurant (Portofino (live music 2 nights/week)), the buffet was mediocre. I loved that none of the workers were pushy and the poolside waiters had precision timing with drinks. I disliked all the screaming and splashing children in the pools. Most of the children stayed in the main (warmer) pool, so I was furthest away at the infinity (coldest) pool and I still had to move several times every day to avoid the screaming and splashing. Very frustrating when the parents don't care about their children disturbing the vacation of others. My tropical view from my room was still beautiful but my bed smelt incredibly mildewey. My mother had an ocean view room, with no mildew smell. Maybe it had something to do with how much sun she had streaming into her room. Every time I showered, water would leak into my toilet room, and my shower water never got warm, so I just showered every evening, opposed to morning. I don't believe my mother had these issues in the other building with the ocean views. The elevators broke down in both buildings a couple times and I had to climb the stairs to my 7th level room. I enjoyed watching the Falcon (with his handler) scare all the scavenger birds away at meal times. Honestly, I thought this resort would be a tad more on the conservative side beside there is no swim up bar and no drinks are allowed in the pools, so it was hard for me to get past the screaming and splashing children in the pools.
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★★★★
Smokeybob -
Verified Purchaser
Really nice vacation but Air Transit really sucks
Dreams Villamagna in Nuevo Vallarta was a great resort. While getting on in age the food was extremely good and the staff awesome. The service and atmosphere was positive and friendly. The rooms were clean and very comfortable. Sunquest did a great job too however Air Transit has proven once again their ability to ruin your vacation. Last time we fly via Air Transit we swore we would never use them as our flight carrier. Well being a family vacation with people coming from different locations we ended on Air Transit. what a mistake! First off they sub out the flight to a second class carrier called Flair Air. We paid for a direct flight 5 hours to our destination however after getting on board we are told that they have to go to Vancouver to get fuel. Really? We are at an international airport with other planes leaving direct on 4 hour flights so now why do we end up on a 7.5 hour flight having a stop over in Vancouver. Cause fuel must be cheaper there and what does Flair Air care or Air Transit. Horrible air line and never again.
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★★★
ZDRMK -
Verified Purchaser
I've had better Dreams......
I stayed at Dreams Villamagna Dec 15-22 with my husband and our 5 year old son. This is our 7th visit to a Dreams/Now property since our son was born. We are drawn to the family friendly nature the chain provides, and initially, that they are gated properties. Needless to say we are big fans thus repeat clients. However, we were disappointed with this stay. Property and Pools - Dreams has made us become accustomed to a grand lobby entrance. This was missing so the first impression was underwhelming. Not a big deal but it got worse. The land is narrow and deep and the property itself is made up of 3 large buildings, 8 or 9 stories each. The building closest to the beach is a condo building of individually owned condo units. This building is perpendicular to the ocean, with a slight curvature to maximize the view. Running it's entire perpendicular length is 2 ajoining pools. The one fronting the ocean was not heated (my son coined in "the Canadian pool") thus very quiet. Huge disappointment. The attached or middle pool was warmer thus busier and kid friendly. The main pool was heated and the busiest. The activities led by the entertainment team occurred in this pool. The enteraiment team did a great job. Despite being called the "adult pool" it was filled with children. My son, learning to swim, could not touch the bottom in some areas but enjoyed the ledge than ran the length of the pool. We brought our own boogie boards though they are available from the activity/towel bar. This main pool was set farthest away from the beach and directly in front of the main 'ocean facing' hotel building. We stayed in this building and did have an ocean view but being set so far back on the property from the beach we could not hear the waves and while we could see the ocean, a pair of binoculars would have helped. We also could not hear the ocean. A big disappointment and unlike the other properties we have stayed at. The third building was behind ours and I believe only had views of the community. The Explorers Kids Club - despite its raving TripAdvisor reviews was not like the other Dreams/Now properties we have been to. It too was disappointing. The kids club was well secured and the caretakers seemed friendly. Our son only attended one day for just a few hours. He was content to play in the pool or on the beach for the majority of our stay. It is centrally located on the ground level corner unit of the condo building. Other properties had an expansive outdoor play area with play structure and sportcourt. Despite lacking those, the menu of activities was engaging. The Food - hmmm. Apart from the omelet station at breakfast, the buffet (World Cafe) was almost inedible. I am by no means a picky eater, in fact, I'll eat anything. I've been to over 30 countries and some of my favorite food is Asian street food so by no means do I have a trained, delicate palette. I expected far, far more/better. This was not a representation of the Dreams I know. The a la carte restaurants were very good. We did El Patio (Mexican) twice, Oceanu for lunch was nice. The attraction of the Barefoot Grill was in fact bare feet, and a wet bikini. It is attached to Oceanu and share the same kitchen. If you run into a nice server they will allow you to order off the Oceanu menu while sitting at the Barefoot Grill. This was a win. The rooftop lounge also serves sushi. Not so much a meal but a good appetizer. Sushi is definitely my thing (my son's too) and it's by far the best sushi we've had in Mexico. Mexican style containing cream cheese yet still good. We did not try the adult only Portofino. We also found the room service very good, and hot. The Coco Cafe was estetically unappealing in comparison to ones at other properties but served the same decent latte. The lime tarts are a must try. The Gym - next to Coco Cafe. Tiny for sure but had all the necessary barbells for girls who lift. There were some cardio machines too; all the usual I believe but not positive as I don't use them. The Towel Game - beach chairs on the beach need to be secured early. The chairs around the pool decks did not. This was a huge plus for this resort. It was never too busy that you couldn't find a good spot. The Beach - excellent, expansive. My son played for hours. A long walk on both directions is must. Don't get me wrong, we enjoyed our time away from the minus 20 degree weather we left behind in Calgary. You really can’t go wrong with a week of fun in the sun. But if there are certain expectations you are hoping to have fulfilled that were present at other Dreams resorts, I'm afraid you will be disappointed. We will not be returning to Dreams Villamagna but will continue to book other properties in the chain as perhaps this was a one-off.
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★★★★★
Denameier46 -
Verified Purchaser
Dreams Villamagna is a great resort.
The hotel was wonderful. There was 3 pools to choose from and a hot tube, plenty of restaurants to choose from, daily activities printed out and left in our room, all the amenities you could dream of were there, the hotel rooms where spacious and clean, and all the staff members were very hospitable.
★★★★★
Juliana0722 -
Verified Purchaser
Good resort
We stayed at the Villamagna Resort from Dec 8-15. The resort itself is very clean with beautiful grounds. Room: We upgrade to the preferred floor which are floors 7 & 8 ocean view. The upgrade was only $35 extra per night. We thought it was worth it because you had your own personal bar with top shelf liquor and daily snacks that no one else gets to have. The room was very spacious with a gorgeous view. We stayed in room 1812. The only downside of the room was the sheets! They are polyester so be prepared to sweat as soon as you lie down in them. Quite gross in my opinion. After a couple nights, we layed on top of the top sheet as it seemed better this way. I believe they put a plastic liner below the sheets too which doesn't help. For a dreams resort, I feel this should have been better. Another downside is that the housekeeping only brought wash cloths ONCE. That was it. They actually forgot to give us bath towels another time and I had to call down. We were sure to leave the maid a tip daily too so not sure why she was was so frugal. Otherwise, the room was perfect. Grounds: Very clean and beautiful. This is something they pride themselves in. It is extremely well kept. There are three pools to choose from and two bars. There are hammocks to relax on too. The beach area is very nice but does have the peddlers out there trying to sell you stuff. The beach is a swimmable beach. The waves can get huge so you need to be careful but we enjoyed swimming in the ocean very much in front of the resort. Service: Unbelievable! They have excellent service. Always someone coming by asking you for a drink or if you need anything. Food: Very good. Our favourite was Portofino and Seaside Grill. Seaside Grill has an amazing filet mignon. Again, excellent service at all restaurants. We personally don't like buffet so we only had buffet at breakfast. It was decent. Drinks: Top shelf liquor if you ask for it. A lot of assortment. Very good choices. The only downside is they never give you a straw unless you ask for it. Perhaps this is an eco friendly thing.... Overall: we would go back!
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★★★★
Olivialydia -
Verified Purchaser
Dreams Vallarta
Great staff, great food, awesome pools and beach. I loved the pool and the lounge chairs around the pool. It was nice to have the option to have shade or sun. I have a nine month old baby and it was definitely stroller and baby friendly place.
★★★★
ClaudiaG -
Verified Purchaser
Great resort
Resort overall - the resort overall was great. Always clean, staff was always friendly and ready/willing to help out. It is just a smaller resort than what I am used to compared to Dominican. The beach space was much smaller but was big enough, we never had an issue with not finding seating. I liked that there was a server that came directly to your seats to get your drink order. That was fantastic and the server was very attentive. A few cons- it got pretty quiet at night - we were 45 mins away from downtown and it seems like the resort kind of shut down after 10. They always had some sort of show or something going on but it never lasted long or late into the night. No disco or anything like that. So definitely a nice, peaceful resort if that's what you're looking for. My boyfriend and I are in our late twenties and we would have liked a little more activity at night. Another con - they always say they include non motorized sports in your package but we only saw a few kayaks and some boogie boards. Aside from that, I don't think they had anything and they were never laid out on the beach like I've seen it done at other resorts. I think they need to make people better aware of the equipment. I only realized on the last day that they had boogie boards that I could use in the ocean. Would have loved to use them more often. Lastly, what really ticked me off big time is that we got charged for a movie we never watched! My boyfriend looked through the movies you could order but never selected any of them. Then when we checked out, their "system" had a record of us watching a movie from 1145 to 115 am one night. First of all, I don't think we stayed up past 1115 or 1130 any night. Second, that was our second day of outdoor trips. We were exhausted and went to sleep by 1030. So I don't know how the TV magically went on and ordered this movie but we were forced to pay because the manager conveniently didn't come in until later and by then we would have missed our transportstion to the airport. I know it's not the end of the world, but it's the principle of the matter and the fact that they wouldn't just take our word for it that really bugged me. I have no problem paying for services used, but I have a huge problem with being charged for something I never used. Rooms - big, spacious, beautiful. We had a jacuzzi on the balcony which was wonderful. We were very comfortable in our room and the maid did a great job of cleaning up every day. However, our clothes felt humid and wet after a few days in the room which was a bit gross. And on the 6th day of our trip I realized the sheets hadn't been changed. Now, I don't know if our maid hadn't changed them at all or just hadn't changed them for a few days. Regardless, the pillows smelled weird at that point and I could feel a bit of sand in our bed. Obviously this is very unpleasant and disappointing for what we paid for our trip. We expected more so that was definitely a disappointment. Service - great, people were friendly and social and made us feel welcome.
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★★★★
J and A -
Verified Purchaser
Good Resort, certainly a 4 star
We stayed 11 days in Feb 2015 at Dreams Villamagna in Puerto Vallarta. On the plus side: All the staff were fabulous, no issues at all. Everyone working there was always friendly and attentive to what we needed. The rooms were clean and kept clean, food at the buffet and restaurants was excellent and the restaurants were always easy to get into i.e. no waiting. Negative side: There are 250 condo's attached to the resort and the condo people seem to take up all the beach chairs by leaving towels on them early in the morning. You know it's people from the condo's because it's not hotel issued towels that they leave. Also even though the hotel is listed as on the beach, the 250 condo's stand between the hotel and the beach, so it's a bit of a trek to the beach from the hotel. End result is the people in the condo can run out of their condo at 6am and secure a beach chair and then go back to bed while this is not an option for the people in the hotel. We over came this by not going to the beach until 2:30 in the afternoon which was when beach chairs started to become available. Also we booked a junior suite with jacuzzi not really knowing what this will look like. The jacuzzi is outside and takes up about 1/2 the balcony. We never used it and could have settled for a junior suite without the jacuzzi and saved a few dollars and got more balcony space.
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★★★★★
Annette1969 -
Verified Purchaser
After 10 yrs we finally found it!
We traveled to Dreams Villamagna from Feb 14-21st. After spending a week there we have to say we do not have 1 complaint. The up most amazing service everywhere we went. Staff would walk up to you and ask if everything was OK was there anything they could do for you. Check in and check out was quick and efficient we asked for an up grade and they were able to accommodate us with out a problem. Food was amazing! You could eat at any of the restaurants anytime with out a reservation. Only once did we have to wait to be seated and we were offered anther place to sit and a drink while we waited. Food presentation was fabulous. Bars, bartenders and waiting staff were out of this world. Very quick and efficient never had to wait long anywhere. We sat up by the beach bar and they were determined that they served us at our chairs no need to get up and walk the 50 ft to the bar. Julio and Junior were the best they never stopped! One thing that I noticed I have not seen anywhere else is at the bars there are dishwashers. The cups just don't get a shake and a rinse. They actually do get washed! Our room was more than we expected! Beds and pillows were comfy. Rooms were kept immaculate. Fridge was stocked daily! Turn down service every night with you mail and chocolates on your pillow. You would receive a memo on the next day activities, restaurant hrs, weather and the drink of the day!!! Jacuzzi on your deck was a nice treat as well! We also ordered room service a cple times and it was lovely. When you called down it was hello Ms Roy how can I help you. We asked for Spanish Coffee once and at first they said they were unable to bring it. They will call before they deliver to see if there was anything else they could get for us and to tell us by the way we were able to get your Spanish coffee for you! Again the staff always goes out of their way to please!!!! As I said in the beginning we could not find one complaint with this resort. Cant wait to return and also visit other Dreams and its sister resorts! Hats of to all of the staff that work at Dreams Villamagna as you really know how to make a person really feel like they are at home!
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★★★★
Bobbi -
Verified Purchaser
Great getaway
This hotel is in a great location. Nice Sandy beach with a few different pools. Staff are attentive and very nice. Food is good and varied. Restaurants are easy to get into with no reservations required.
★★★
Nelly -
Verified Purchaser
First dream
This was my first time to a Dreams Resort. It was ok but not what I would call 5 star. I've stayed at Sandals and that was much better. The noise level at the resort was way to loud late at night. We asked to have our room changed further away from the night club and were accommodated. With a room change the noise was better, but not quiet. The resort has a quiet time policy that was not adhered to nor enforced during our stay. The staff were very friendly and the food was good, and the Italian restaurant was excellent. Grounds were clean and tidy however our rooms were in need of repair/maintenance. The first one had a water leak. Not as clean as I would expect from a high end Resort. All said I had a good time and am happy with what we got for the price. If it wasn't for the noise, I would say I'd definitely go back. Right now it's a maybe.
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