We returned to the Majestic Mirage again in early September. The weather was beautiful. The food in the buffet was much better than during our previous visits. The service in most restaurants was excellent. Our butler, Junior, was the best we have ever had. He was warm, kind, and we saw him every day. He helped us address an issue with our airport transfer. The usually beautiful Bavaro beach was unusable due to seaweed which was very disappointing.

The Grounds: really nice beautiful lobby. Buffet - Marketplace - needs a facelift; for a 5 star looks more 3 star, chair are dirty and falling apart. Decor out of style Room - the cabanas the foam matrtress had mold and the cabana themself need painting. BUGS in room Staff/ Housekeeping - amazing Shows - really good Nightclub - Was fun Dj's reall good

This is NOT a 5- star resort! Don't be fooled by surprising number of positive reviews. Food was a hit (beach BBQ) or a miss (buffet and a la carte), where a miss makes you sick. We found maggots in the cauliflower at beachside buffet, majority of shellfish at both buffets was inedible (rancid), rancid butter, and a piece of wire in the vegetables at L'Essance that was nearly ingested, it could have caused a very serious illness or worse. Beautiful beach, pools, bar service, grounds, most servers, but none of that matters when your end trails uncontrollably force themselves from all your exits, repeatedly! Yes, it was that disgusting. Failed on bed type requests, overall room quality and housekeeping despite oversized tipping. ** DO NOT RECOMMEND **

What a beautiful resort, so clean and well kept up. Our Butler, Bolivar was fantastic. He kept us well informed on what was happening that day at the resort. He was prompt in getting back to us about our questions or concerns. The bar staff at the beach were super to all. We all had a great time. The food was wonderful. Great place, and we will be returning next year.

We went to this resort for a wedding and our experience was unforgettable. The resort is beautiful. Our room was impeccable, the food was delicious regardless of where we ate, the French restaurant, the buffet, the coffee shop, it was all delicious. Our butler Montero was phenomenal, I highly recommend asking for him if you can. Juan at the adult pool was always in a great mood and served delicious drinks. Catherine at the lobby bar, fantastic server and super friendly. We love this place and plan to go back with the kids.

I have no complaints about the resort. It was very clean, rooms were beautiful, grounds well kept, food amazing at all restaurants and our butler Alexander provided the most wonderful experience we could have imagined.

Had a great time with during a week's stay with my wife and daughter. Special shout out to Fransisca our concierge, Lenet at the pool, Rafi at the bar, Felix at the steakhouse and Diaz our photographer.

This was our second time at the Majestic Mirage and we loved it even more than the first time. The food was awesome and lots to choose from. The a la carte's were perfection. The service is impeccable including our wonderful butler Alexander at the Mirage Club. The rooms were spacious and clean. We had the swim up room, it's a must have! The grounds are lush and the scenery is stunning. The beautiful beach and crystal blue waters are so enticing. Air Transat did not disappoint as usual. We will be back again next year guaranteed!

Majestic Mirage was an excellent resort . It’s big but very walkable and flat. The staff are excellent, pleasant and wanting to please. The food was very good. The al a cartes were wonderful, never had to make reservations ( other than the Japanese) and never had to wait longer than half an hour for a table. The buffet had a variety of food. It did get somewhat tiresome by end of week but most do. Overall there would be something for everyone. The daily barbecue on the beach was a great lunch option .Pools were great and the beach was beautiful. Never seemed crowded. The nightly shows were done well and very entertaining . There were a lot of bars and area for enjoying drinks before or after dinner. The resort was very clean , especially the public bathrooms. Overall I would recommend this resort. You would not be disappointed

The resort was clean the room was large . The restaurants and bars and cafe had great service the people were all friendly I will return again hopefully. The servers around the pool and beach were very attentive.

The Majestic Mirage is the perfect place to go to recharge. The rooms, all suites, are huge and kept clean and well stocked. The pools are different but perfect, winding alongside the buildings. The beach is gorgeous, and never a problem to find shade either at the pool or the beach. There are several restaurants - have your butler (!) make a reservation at the French restaurant and indulge in chateaubriand. In general, a spectacular resort and one to which we’ll be returning!

From the time we stepped off the plane til we left the resort we wanted for nothing! The resort was prestige, food and drinks were amazing and plentiful. The staff was very polite and attentive. My wife and I were actually embarrassed to complain about anything because if something wasn't quite right it was fixed that day! We had a Butler who checked in with us everyday no matter where we were. Please try this resort if you haven't already and if you have you know what I'm talking about!

Wonderful staff. Always friendly and responsive. The hotel is beautiful with lots of facilities. Rooms are spacious. Some electrical plug points were not working, but there were sufficient for our needs. Good selection of restaurants. We were there for 9 days and over that length of time, food can get a bit repetitive. Housekeeping was unpredictable. There seemed to be no routine time for cleaning. Overall a very good stay.

We had a swim out room with a suite. We have gone to about a dozen all inclusive resorts and this is the nicest room we have had. Good water pressure in the shower. Beach area was beautiful and clean. For those that want it (like me) there is ample shade at the beach and around the pools. Lots of variety at the buffet and great presentation. Snack bar by the beach was great. A la carte restaurants were good especially the steak house. In saying this we didn't go to the French or Italian as they have a strict pants required policy. Entertainment was about the same as anywhere else. Service was excellent as a whole but could have been a little better at the pool side. Overall, it was the nicest resort we have been to.

This is a beautiful hotel on a perfect beach with a wonderful large pool and thr best service anyone could ask for. Easy to find your way around and lots to see and do. Has something for everyone. Laid out nicely for the adults section as well.

The grounds and pools were lovely and well-maintained. The beachfront is great although crowded at times with the addition of more beds over the years. The food was okay as was the entertainment. Service in the restaurants was friendly and solid.

Very pleasant atmosphere where ever you were on the resort. Staff always cleaning in the buildings, doing care outside trimming shrubs raking the beach. Staff always friendly and happy to help. It was always service with a smile and they all too pride as they should in the service they offered.

We went for 7 days. The resort is about 30 minutes from the airport. The Mirage is one of three Majestic resorts. The entrance is very spectacular. The grounds are very well maintained. There are some areas that have trip hazards. Uneven walkways that are cracked. My wife actually tripped and fell causing a scrape and bruises to her knee. The rooms are starting to show some wear. The service is very good. You will not go hungry. The restaurants are good. The bars serve anything you could think. The beach area is beautiful and well maintained. They have entertainment nightly at the theatre. You get what they call a butler but in reality is a guide and will set up your reservations to two restaurants that need them. Our butler was Alejandro. He checked in with us often and was very good. Overall a pleasant experience.

We went for 7 days. The resort is about 30 minutes from the airport. The Mirage is one of three Majestic resorts. The entrance is very spectacular. The grounds are very well maintained. There are some areas that have trip hazards. Uneven walkways that are cracked. My wife actually tripped and fell causing a scrape and bruises to her knee. The rooms are starting to show some wear. The service is very good. You will not go hungry. The restaurants are good. The bars serve anything you could think. The beach area is beautiful and well maintained. They have entertainment nightly at the theatre. You get what they call a butler but in reality is a guide and will set up your reservations to two restaurants that need them. Our butler was Alejandro. He checked in with us often and was very good. Overall a pleasant experience.

Wonderful spot for families and couples. We went as Grandparents to meet up with our children and grand-daughter and had all the fun we hoped for. Our room had a great view and wonderfully stocked up and clean. Service, food and entertainment were great. Checking in late after a long flight on New year's eve was disappointing though, as we were tired and just wanted to get to our room to rest. Our transfer to the airport back home after checking out never arrived and we had to pay for a private taxi to get us to the airport on time. Otherwise a great experience.

Wonderful spot for families and couples. We went as Grandparents to meet up with our children and grand-daughter and had all the fun we hoped for. Our room had a great view and wonderfully stocked up and clean. Service, food and entertainment were great. Checking in late after a long flight on New year's eve was disappointing though, as we were tired and just wanted to get to our room to rest. Our transfer to the airport back home after checking out never arrived and we had to pay for a private taxi to get us to the airport on time. Otherwise a great experience.

We spent a week at the Majestic Mirage over Christmas and had the absolute best time! The resort itself is immaculate. The food! Omg the food. So much variety, plenty of gluten-free options. They have an omelette station at both breakfast buffets, along with a crepe station at the main buffet. The variety was incredible! We ate so well the entire week. We had breakfast and lunch and the seaside restaurant every day. The staff are incredible! I can't say enough good things about the staff throughout the entire resort. Everyone is so kind and friendly. The kids club was a huge hit for our 3 and 7 year old, we spent most mornings there! They have freshly popped popcorn and snacks, waters and juice boxes for the kids. The kids club staff are truly amazing! Special shout out to Rachel and Stephanie. They were so great with our kids. The entertainment staff are amazing! The daily dance parties, games and crafts for the kids at the main pool were the best. Claudia, Adonis, Stephanie, Rachel, Francisco, Dario, Tainy, the tall guy who wore the army print sun hat! They are so wonderful and fun. I know I am missing a few names, ALL OF THEM are amazing! The energy they bring to the pool everyday was incredible. Shout out to the bar staff at the main pool as well, Claudio was one name I got, I didn't get the rest! They had crafts everyday for the kids as well. We came home with 4 beautiful ornaments for our tree. We had Elvis as our butler for the week, he is the best! He was so helpful with everything we asked for. He checked on us multiple times a day, came and found us wherever we were to say hi :) ask for Elvis as your butler! The staff at the main buffet were so kind and accommodating. The head chef, Josefa (could be the wrong spelling) at the pasta station was amazing. We didnt make the evening shows as they start at 930pm - too late for the kids unfortunately. My son did go to the Christmas show and said it was too loud (LOL). I would love if they had an earlier show for the families with little kids, at 8pm! That would be amazing. They did have a band every night with the entertainment staff making balloon animals for the kids, face painting etc. We didn't make it past 830pm with our kids. The ONLY thing we wished was different were the pillows in the room. They are small and seem overused. We are going back next year for 10 days and will bring our own pillows for sure. Such a minor detail considering how amazing our week was. The rooms were very well kept everyday, our cleaning lady was so kind. With 2 toilets, 3 sinks, a separate waterfall shower, it was very spacious for our downtime with the kids. The mosquitos weren't too bad, only a few bites on us. Bring bug spray though, I did use it daily in the evening. We highly recommend the Majestic Mirage in Punta Cana and can't wait to go back! Thank you to everyone who made our holiday so special.

The resort is a a very nice high end resort. The courtyard at night is breath taking. The rooms are all high end and done up very well. I do think the roof top terrace is overrated, would prefer a 2nd bathroom to a terrace that is too hot and never used. The food quality is good, portion size and cooking of steaks, med, well, well done are inconsistent. The biggest attribute to the facility is the service and hospitality. The beaches are nice but do have daily seaweed and venders are present daily all day. The WIFI is descent but we did have to get new User and password ID 4 times. The room keys failed only once during our stay, this is a common occurrence regarding room keys. In general, Punta Cana is getting very pricy, risk advisories have been upgraded to Exercise a high degree of caution due to crime. Roughly $600 per day for 2 people compared to $225 per day at a nearby island.

The infrastructure, the staff, the food and the beach were all just as amazing as it was on our first stay a year ago. We booked the adults only Club level. The room was huge and the extra amenities including free daily golf (plus $45 USD cart fee) at the Punta Blanca Golf Course (on site) was a nice bonus. The buffet was very nice and there are no limits on restaurant dining including 5 restaurants that don't require reservations (Sports bar, Italian, Steakhouse, Sushi & Seafood) and 2 others that do (Gourmet & Japonese).

Positive comments: friendly staff, excellent food, well kept facilities, rooms were top notch, very good entertainment, beach in adult section was quiet and not too crowded. Close to Punta Cana airport, Negative comments: beach loungers could use a cleaning. Deep tractor tracks left along beach due to removal of sea weed. Overall a great resort.

The grounds are beautiful. We had a lovely room. Good food. Always something to do. There is a lot to do but…If you do not have a cell phone forget being informed about anything going on at the resort.

This is the second time we have been to this resort, and the second time our accommodations have not been what we paid for. The first impression at check in has been poor both times. The food was plentiful, but the general quality was lacking. Bar service, butler, and housekeeping where outstanding. Grounds are well maintained, but many of the rooms have views of service roads, garbage huts and neighbouring properties. Not a view you expect from a 5 star hotel.

The resort was clean and service was excellent. Staff was friendly and helpful. The food was very good at all the restaurants. Easy to find a spot on the beach . Maid service was very good as was our butler service. Our butler Yordy Cedeno was in contact with us every day to arrange our reservations.

First, i would like to thank Oneil Graham from Tripsentral for helping us once again book this fantastic resort! This is our fourth time at MM we absolutely love coming here. The hotel has a family section but mostly adults. The food is very good with lots of options And no limit speciality restaurants. We also love the friendly staff, the really go above and beyond!! The beach is incredible with lots of loungers. We love the swim out at this resort called Mirage club adults.) the lobby bar and evening music at the square is lovely, Then you can watch a live show with Dominican dancers. We love the resort so much we will be booking for December.

We stayed at the Majestic Mirage Punta Cana in March,2023. We were a group of 16 in total. The resort itself was kept clean at all times. Room service was lacking as we would not get replacement towels when dirty ones were taken. However, we had an amazing butler named Yenny. She is the best. Was always available when called upon. When I didn’t get towel, I sent her a message on WhatsApp and she replied almost instantly. Not only did she bring me towels but a supply of shampoo and conditioner. She also helped out friends that requested items from their butler but received no response. If everyone worked like her, this place would be exceptional! There are two al la carte dining restaurants that required reservation. Unfortunately we were not able to get reservations for all 16 in any as we were told we were too large of a group. Not sure why as the restaurants were empty! On our first day we were required to go to meet a West Jet representative who would supply us with departure time and instructions. The reps name was Roberto. All he was concerned about was what excursion we wanted to do. We were not interested in any but he was persistent. We scheduled a time a day later for him to provide us a form with pickup instructions. He was not there. Again he would call to set up time to meet again and again wanting to know what excursions. I advised him to send me the info through WhatsApp as he was never there when he said he would be. He sent the info yet there was 4 of us who were not on the pick up list. We had to cab it to the airport. Was not impressed!!! Overall experience at this resort was great but West Jet needs to review their reps to ensure they are doing their job!

TH RESORT FROM THE ENTRANCE OF THE LOBBY TO THE OCEAN WAS VERY CLEAN AND THE STAFF WERE EXCELLENT. WHERE EVER YOU WENT THEY WERE THERE TO ASSIST IN ANY CAPACITY, AS TO BOOOKING A RESERVATION FOR DINNER OR EVEN HAVING ADRINKS IN THE LOBBY BAR. VERY SPACIOUS AND BRIGHT. OUR BUTLER'S ELVIS AND DELEON (2 GROUPS) WENT ABOVE AND BEYOND TO HELP US WITH ANY PROBLEM OR QEUSTIONS THAT WE HAD, ALSO IN THE LOBBY BAR CLAUDIA WAS VERY FRIENDLY AND OUTGOING, OUR SOMMELIER, WILLIAM ALSO WEN ABOVE AND BEYOND TO MAKE SURE THAT OUR WINE NEEDS WERE MET.!!!!!!!!!! EXCELLENT RESORT THANK YOU

Just returned from Majestic Mirage. We had a wonderful 2 week vacation. We stayed in a Mirage Club suite. Room and balcony were huge. Only issues, shower leaked out of the stall so had to put a towel on the floor after each shower to mop up. Room was also musty smelling. We opened the patio doors each day which helped this. Room cleaning and re-stocking of drinks was good. The staff were all wonderful. So friendly and tried very hard to help us with our Spanish. Loved the setup of the resort. They have the best cocktails of all the resorts I’ve stayed at in the Dominican. The food at the buffet was plentiful and good. Enjoyed the show at the Japanese restaurant and definitely the most tasty food of all the Japanese restaurants we’ve been to so far at various resorts. The Sushi was very good. Also enjoyed the Italian and Steakhouse restaurants, though we weren’t crazy about the Seafood or Gourmet restaurants. We found in general the meat was a little over cooked and dry and the desserts not that great for a five star. The chefs should visit the Hard Rock or the Barcelo Bavaro beach resort. It was nice to be able to drink the house wines though. They were very drinkable unlike at the Barcelo. We really loved this resort and would definitely return again. The only additional suggestion might be to add some hooks in the bathrooms to hang purse.

Airport pick-up: we arrived on January 8 (Sunwing) and our flight was delayed. We waited a long time at the airport to be picked-up and dropped off at our hotel (more than 1 hour and thirty minutes). As some writers wrote on TripAdvisor, we were not welcomed with drinks. The lady at the sign-in desk was cold and we did not feel welcomed. Gave us our bracelets and that was it. Food, if you are a foodie: 6.5 (food needs improvement). I was expecting better fish. Shrimps, alot of variety and good. Service: 9/10 / great service and pleasant staff. Room / adult only section: was nice but the balcony was facing a road where the delivery trucks go by, busy, loud, smell of diesel and very poor view. If these type of rooms are to be offered, the price should be taken into consideration.

Nice hotel, but the check-in process was horrendous and it took ages to get our bags once we finally checked in. Enjoyed the beach, and the water was spectacular. Restaurants and buffet was poor, and that’s important to us at this price point. The ladies who cleaned our rooms were fabulous as was the “butler” Jose but everywhere else in the hotel, service was ok, at best.

1st I would say the resort itself was well maintained. The cleaning staff for the rooms and general areas did an exceptional job in keeping the resort looking great. Rooms were very large and the grounds around the pools and beach were constantly cleaned. Here is our disappointment. Everyone in our group ( 10 of us) developed some type of stomach problems not once but many times over our 14 days, and 4 of us are still dealing with this since returning home 5 days ago. We have been away many times as a group before in Punta Cana over the last 10/15 years and this has never occurred before. Yes having the odd upset stomach does occur but not as severe as this. It may have been the water they froze for ice cubes or the tap water they rinsed the cups with but we did notice they way they set the food out in the buffet ( flies all over)and precooked some meat items and left them sitting for long times. After all of us having problems after about 5-6 days we spoke with Fred (resort manager) and their head chef , changes were made but they seemed to put in place one day then not the next. Fans were put in around sitting food in the buffet to keep the flies away one day then not the next. Meat was not precooked then few days later back to the precooked way. Speaking to other vacationers most were having stomach problems and not happy with the with the food in general and that's why brought to the attention our butler and management. The resort will apologize which they normally do but that doesn't make up for the money we spent . and the loss of quality of life during our time at their resort and for some still after returning home. That's why we booked a 5 Star so this wouldn't happen. I could understand if we booked a 3 Star or 2 Star resort but come on ,there should be some kind of guarantee by either the resort or the travel agency for the service they advertise.

This hotel is like a palace. Very well located about 1/2 hr from the airport. There is about 1500km of nice sandy beaches. People are very friendly. The rooms are very nice. Landscaping is gorgeous . Good choices of restaurant & buffet.

8 out of 10 of us were sick with diarrhea and or vomiting during our stay. 3 of us are currently receiving medical attention as our symptoms are still present. We met with the restort manager and head chef during out stay to voice our concerns. Food was being partially cooked and left sitting out in the buffets and flies were all over everything. After we spoke with them we did notice they put out fans to keeps the bugs away. However they were still leaving partially cooked food sitting out. A few of us spent a good portion of our trip in our rooms sick.

If you are looking for a quiet peaceful vacation to recharge this is the resort for you. The food and beach was amazing. The main buffet was the best! Great variety and delicious meals. I’d definitely recommend the one bedroom suite over the rooftop suite. The coffeehouse was great with so many desserts and varieties of coffee, milkshakes and teas. Ask for Pablo the butler if you book the mirage club as he was fantastic.

This was our first time at Majestic Mirage but definitely not our last. We are already planning our next visit. From arrival to the departure it was nothing but extraordinary. Samuel our butler was fantastic. With lots of surprises. Allen in the lobby bar made drinks like no one else at the resort. Our swim out room was spectacular. The dining was perfect. Not one thing to complain about. Can’t wait to return.

We have been to Dominican Republic at least 6-7 times and this was by far the best resort we’ve been to! Beautiful and clean grounds and rooms, friendly and fun staff everywhere and excellent food!! We would go back here for sure!!

The staff were very friendly, rooms super spacious and I loved the deep bathtub in the room and jacuzzi on the balcony. Food was excellent in the restaurants as well as the 2 buffets. Beach was lovely, pools were clean and lots of staff to keep bringing those spectacular cocktails. We love the signature drink 'The Majestic', it was like drinking a creamsicle.

The hotel has been fairly well maintained and repairs are going on constantly. They try do this without inconveniencing the guests. We were in a smaller room than the last time we were at this hotel but no complaints with it. Our Butler, Elvis, did an excellent job. Some of the food was excellent and some not so. Over all I would give this hotel an A1 rating.

The resort is beautiful. Loved our room both times we've been to the resort. Everything is so well kept, and the staff is great! The entertainment group is extremely energetic, loved them!! Things changed a little in the Sports bar , and missed the pizza joint by the casino. All in all awesome trip! Lots of family and friends along ❤

This was our 3rd time at a Majestic resort; we've stayed at the Colonial and the Excellence before and they are good but the Mirage is really a step up. Food is excellent at all places, but it was nice at the Mirage to not need reservations at most restaurants. The staff everywhere were terrific and the pool area well maintained. We knew the resort was busy but we never had trouble finding lounge chairs or beds. An amazing vacation that we needed very badly!

The hotel was absolutely gorgeous, clean, well maintained. The staff were excellent! Only disappointment was arriving late evening and missing out on the welcome drink, and grand tour with a butler. Felt a little lost for the first few days and room request was ignored. We would return in a heart beat, armed with knowledge, and a staff willing to work out the kinks.

This was my second trip to the Mirage, last one in November 2021. This time I stayed 7 days with a friend. Check In: Check in was quick, they have a wonderful check in lounge where you can relax and have a drink and a snack while they do the heavy lifting. Butler: We were met promptly by our butler Jeffry who was spectacular. He offered to take us directly to the room since I had been there but I wanted my friend to get the full experience so he did the full tour. Download WhatsApp before arriving and connect this way with your butler. Jeffry checked in on us daily, either in person or through whatsapp. Room: We booked a mirage club 1 bedroom suite however we were offered an upgrade for a mirage club swim up suite in building 4 and I definitely took it. It was the last room before the lounge, couldn't be any closer to the beach. The room had some details that needed updating but overall was clean. Tipped housekeeping and mini bar stocker well the first day and got more than enough snacks and drinks. I highly recommend the swim up suites! Beach: Okay, I love the beach. I do resorts for the beach. I understand as much as they say not to reserve chairs, everyone does it. The resort was full capacity and it was hard to get beach chairs after 9am. I made friends with a number of the animation staff and they would help me find chairs and bring them to the shade. It's frustrating when people reserve the bali beds in the morning and also take chairs. Service: Servers are all over the beach, at the different pools, at the plaza and the theatre in the evening. They work hard, remember your drinks, and are all super friendly! I would often ask for a drink with tequila or rum and some thing fruity and would get a great drink! Try the Majestic with rum...their signature! I can not state this enough, the service here is fantastic! I will note, if you don't put in an effort to be kind and get to know them, you may not get the same service. Food: Seaside buffet for lunch and dinner is a must. The view is spectacular. Note: I am a picky eater when it comes to meat, I could always find more than enough. It's a resort buffet, the food in the buffet is warm rather than hot. I have no issue personally. There's not a huge amount of variety day to day, which again doesn't bother me. The quality and availability is good, so no complaints. Italian, Steakhouse, Seaside and Japanese (reservation for tepanyaki but not sushi) are all well worth it. I have not tried French as that is not my type of food. This is the other restaurant that needs reservations. Didn't have to wait at either Italian or Steakhouse to get a table. Room service is slow, and definitely not hot. The snacks in the lounges are good to tide you over and you can order meals there as well if you prefer. Pools: Honestly, didn't spend too much time in the pool however the one day I did we noticed broken lighting. It was brought up to management and addressed. If you like the pool, you're in luck...chairs at the pool are easily available. Spa: I booked a package at the spa called "Day to Relax" which included the sauna and bath circuit, a massage, a facial and a pedicure. Even if you don't want spa treatments I highly recommend the hydrotherapy circuit! Beautiful spa and services.

More of a family and very young noisy guests.Not a relaxing holiday food repetitive and cold.Drinks below average. High expectations but enjoyed Majestic Elegance resort better 12 years ago . Would not go back

This was our second time back to the beautiful Majestic Mirage. From the entrance to the resort, to the rooms, to the beautiful gardens throughout the resort - absolutely spotless. There is always someone cleaning and we felt very safe. All of the staff wore masks and most of the guests wore them when you were indoors. As you entered the restaurants masks were available and everyone was required to sanitize their hands before entering.

Booked our trip through Tripcentral.ca was easy, our travel agent Kevin Dupuis was quick to respond to any inquiries. Stayed at Majestic Mirage in a standard Mirage club room, had a great time resort was only a few items that caused me not to give it 5 stars I would rate 4.5 if it was available. Traveled with my girlfriend for a week in January we are in our 40's. I have traveled to over a dozen Caribbean resorts ranging from Mexico to Cuba to Dominican Republic and others. This resort has more of a adults only relaxing atmosphere although there is a family section I didn't see many children. Pro • Butler service was great our butler was Carlos he was amazing. They use What’s App to communicate with you. If you don’t have it install it and get familiar with it. Your Butler will come find you or call to check on you to make sure you are enjoying your stay. Butler will make reservations for restaurants and answer any questions you have • Staff was amazing here always greeting you with an Hola very hard working • Drinks were always tasty lots of selection of different liquors • Rooms are huge with a separate living area and bedroom, the extra bathroom is a plus too. Balcony is big and the outdoor Jacuzzi tub is very nice. Tip takes a while to fill so start filling early if you want to use it. • Beach is amazing lined with palm trees soft sand you can walk for miles in either direction. Lots of Bali beds and chairs available. The adult section is nice if you want a more relaxing vibe • Nightly entertainment is very good something different everyday • Pools are very clean they are long and narrow never had trouble finding a chair or Bali bed. Most of the activities are at the family pool. • L’Essence French restaurant was by far our favorite restaurant • Resort layout, long and narrow not overly large was able to navigate resort without getting lost. • Covid testing was quick and easy, I am Canadian and required a PCR test. Test was $65USD and results were emailed in 24 hours Con • Food at most of the restaurants is good but not great was expecting more for a 5 star resort • Room service had our order wrong 2 out of 4 times, I know there is a language barrier, perhaps moving to an online ordering service could help Overall we had a great time and would return again, if the food quality went up a bit and room service was better it would be a 5 star easy

First of all, the resort has a mask wearing mandate and good measures in place to ensure safety. For example in the buffet restaurant - the food was mostly handed to you instead of self serve with a lot of plexiglass around the food stations. We saw some people not wearing masks outside the rooms but there is nothing to do for ignorance, right? My husband and I stayed at this resort in a family side swim up suite for a week. The resort is nice and we were well greeted and the food in good and had a good variety. We especially appreciated the Japanese restaurant where service was friendly and efficient and the experience was very enjoyable. Our suite was nice and clean but unfortunately the air conditioning was always blasting cold. A complaint didn't resolve the issue. We go to Punta Cana for the sun and warm weather, so... The pool was nice but needed many tile replacements. We saw one lady that cut her foot. The bars were nice with good drinks and friendly employees there too.We had requested a quiet room but got one close to the pool entertainment where every day was very loud for 2, 3 hours. I appreciate music but yelling in a mike, not so much. We also had very noisy neighbours who took over with their loud speakers. So, only 2 days were relatively quiet. Would not have expected a spring break like atmosphere for a family pool with drunk people and smoking near the kid pool area.Even saw someone vomiting in the bushes. This was our second time at Majestic resorts but would not go back because we expected more noise control in front of our room in a five star resort.

I want to preface this by saying COVID changes all inclusive travel, so please keep that in mind and this review is based on that open minded thinking. Both my mom and I have traveled to a number of all inclusives, including a few others in Punta Cana. I can't speak to the family section at all. I will note if you are looking for an adults only, there ARE children, however only 2 of the 7 buildings allow children and there are a lot of adult only areas. I had originally looked for adult only but I was happy with Majestic Mirage. Majestic Elegance is adult only, though not all club level. I HIGHLY RECOMMEND club level if you go that route. My mom and I (72 and 38) travelled together for 10 days via WestJet and we upgraded to Premium. I highly recommend premium if you can swing it for the priority screening/check in/boarding, baggage, food and service. I can't go back to regular economy. The flight attendants are required to enforce the mask rule, please go easy on them. The attendants we had on 4 flights (Ottawa-Toronto, Toronto- Punta Cana and then back) were WONDERFUL! On the way back though they had clearly been having issues enforcing this rule and were frustrated. We booked a swim up suite in Mirage Club which is one of 5 adult only buildings. Airport: Connecting at Toronto was pretty seamless, though coming back airport staff at screening at Toronto did not care at all about social distancing and rushed everyone together. Got off the place and through customs/luggage/etc in 15 minutes. Check In: Was a breeze, individual check in in a waiting area with snacks and drinks. It went relatively quickly. Since we got to the resort around 4:30 our room was ready. There had a been a room change pre-arrival, the original room was what I had requested (interior facing swim up) but my mom was happier with the exterior. If you want to be close to the beach and the action, request buildings 4 or 5 interior. We were in building 5. Room: Spacious, clean, comfortable bed, traditional coffee maker and nespresso. We took a container of milk from the buffet. It was kept well stocked in snacks and drinks. Air Conditioning wasn't great but not terrible. Musty smell went away after a day or two. Butler: Alejandro was amazing. Your butler walks you to your room and shows you key areas along the way. We connected on whatspp and anything we needed I could just message him. Anytime he saw us he asked if we needed anything. Club Lounge: At the end of building 5 and 6, as well as in the main lobby for families (and anyone could go in, I just never used it!), snacks and drinks. This is also where you get towels (there is no towel card, just ask!) and book covid PCR test (65$ each). Food: Buffet Seaside (near the beach) has beautiful views of the ocean, it is buffet for breakfast and Lunch and a seafood a la carte for dinner. We aren't seafood people so we didn't try it. Main Buffet has slightly more options than seaside. Both are good quality though the food was fairly similar (except dinner at the main buffet) every day. The only 2 a la carte that require reservations are the Tepanyaki and French. Italian, steakhouse and seafood you can just walk up. I recommend if you don't want to wait to get there by 6:30 when they open. We tried all except french and seafood and I was happy with all. Snacks are at the lounges and sports bar is 24 hour (didn't try it). Room service was okay but things were cold by the time it got to the room. There is a good selection of food though. Coffee shop in the plaza is wonderful, I recommend the half and half, half frozen espresso and hot warm chocolate. Drinks: Servers were available, I didn't go up to the bars much anywhere. Great bartenders. I recommend their drink, the Majestic. Frozen orange/coconut flavour with rum. They make delicious mojitos. The house Red was good, though I wasn't a fan of the House White. They did apparently have issues with their suppliers during covid. Pool: Swim out suite was great with the bali beds. If you want a more secluded option, ask for the exterior room. if you want a party area, ask for interior. If you do not have a swim up suite and are a pool person there are plenty of bali beds and loungers. Beach: Adult only areas, lots of entertainment during the day. There is seaweed, it is natural. They do their best in the morning to clean it off the beach but there is only so much they can do. The water is wonderful and there aren't many rocks going in. Nightly entertainment: Plaza has live music from 7-9, nightly show is 9:30-10:30. Other than that, not much night life. This is a relaxed resort, not a party resort. Things were closed, other than the sports bar, by midnight. There is a disco in between colonial and elegance, not sure if it was open when I was there. The entertainment staff are wonderful and friendly and try to engage everyone. The staff here work hard to make you happy, they were ALL wonderful. I could sing their praises all day. They were out of work for 8 months and are so happy to see travelers again. If you have issues they want to improve.

It was our third time at this hotel and service went down drastically comparing to the previous trips. Although service wasn’t bad everywhere. Room cleaning was excellent. Lobby and piano bars, coffee shop service was perfect. Special thank you to the beach bar 4 team for their service, especially Fernando and Alejandro. They were the best! But at the rest of the places, you have to ask for the service since no one sees you (literally). For 11 days us watching the show in the theatre not a single waiter came by to offer the drink. They were walking around us sometimes serving nearby table but didn’t see us at all. Same with the buffet. You have to ask for the water, drink, spoon, etc. Also, food in the buffet was worse than last time. Plus, on top we got burned ribs in the steak house.

Karol at Trip Central provided great service for our Punta Cana trip. This was our second stay at Majestic Mirage, Mirage Club and our 5th stay at Majestic in Punta Cana. This resort is immaculate with amazing service and happy employees. We were able to have the same butler we had last year (Elvis) and even the same room overlooking the pool and ocean. Elvis helped us with our room booking, and our dinner reservations at the hotel and was very attentive. We will be back next year!

Our concierge Pablo made sure all of our needs were met. Fantastic person. Huge selection of food and a la cartes restaurants.Service at the buffet was great. Losts of staff on the beach . Entertaiment every nite and pool activities for the family every afternoon.

Wonderful experience, again. We've now stayed at all three of the Majestic resorts in Punta Cana; The Elegance, The Colonial, and now the Mirage. We're happy to report that each one of our holidays were excellent from start to finish. Our latest vacation was in February 2020, and we had a wonderful time. We stayed in a regular room with a roof-top "sky view" patio with a large jetted tub and bali bed. The room was fine if a bit small because of the rooftop feature, which we did use, but not a lot. We had a chance to see a regular room that has a larger, single-floor layout that in hindsight we would have preferred. But no complaints, just personal preference. If you don't try, you don't know, right? We wanted to see what a sky view room was all about. One good thing it did give us was a place to relax anytime there was a bit too much commotion from other guests enjoying the pool below. The Coffee shop was a favourite of both my wife (Mucho cafe, pocito leche) and myself (the amazing carrot cake, wow!). Our butler, Samuel, was very attentive and kept in touch with us using WhatsApp, and checked in to see if we need anything at all daily. He made all our restaurant reservations for us, and when a couple who had joined us was celebrating a birthday, Samuel and Jeremy (our friends' butler) coordinated a beautiful romantic dinner on the beach for us! Bavaro beach is always great, one of the best in my humble opinion. There are plenty of chairs and lots of shade available on the beach. When walking up and down the beach we compared our beach comfort and amenities to adjacent resorts, and the Majestic is by far the best option for those who like to spend their day relaxing on the beach. There are also lots of spots to spend the day lounging by the pools, which run the length of the resort. Restaurants are all fine, typical fare for this class. The resort is very clean everywhere you look and every staff member always greets guests with a smile. All in all, another wonderful getaway at the Majestic--we're looking forward to our next stay!

First time at this resort and we were very impressed. We were greeted by our butler, Isaias and he was fantastic. Always available to look after our every need but not hovering. Anyone who is lucky enough to have Isaias as their butler will not be disappointed!! A shout out to Dimitri, who was waiting to greet us every day on our way to breakfast, and Elroy, the bartender at the beach swim up bar. Really can't say enough about the hospitality of staff member that we met. We will definitely be back.

Had a excellent stay at the Majestic Mirage . The food was awesome along with friendly service. Our butler AmAble was the best . He was there every day to look after anything we needed during our stay . The place was keep very clean and our maid service was excellent.

We just came back from our week vacation in Majestic Mirage, which is our 2nd time there as we had to go back! Accommodation is great, we love the space, units are very big, living area and bedroom have a sliding door for privacy which works out great for a family. And then there is that huge terrace with a jacuzzi. Food is very good, we love a la carte restaurants where you don't need to make a reservation, as we don't like to be on schedule. Entertainment was 5+ stars, excellent shows with great singers and dancers and then there was also their "animation" team that mingled with us, especially Adeli (Mickey Mouse) who was teaching our daughter Spanish dances, he was so kind! No seaweed this time of year, but it was a little bit too windy for us. The only complain is room service - ladies were not paying attention to what to replenish, so I had to go hunting for shampoo, conditioner...next time I will bring my own and be worry-free. And they don't speak English so make sure you know Spanish word for it. The thing that we also love is a little piazza that adds a special flare, it feels like you are in a small Spanish town. They set up buffet there one night in the week for the Dominican fiesta which was lots of fun. We also walked to other sister hotels - Elegance and Colonial, and that felt great as you are not confined in one place. We would definitely recommend this resort!

This resort was above our expectations. It was absolutely beautiful. The grounds were gorgeous, the food was great, the drinks were plenty and amazing. The staff....we cannot day enough positive things about the staff at this resort. They worked hard and made our stay so exceptional!! So friendly, always smiling. You could tell they loved their job! Everyone from the groundskeepers, to the wait staff to the drivers and the butlers! Absolutely amazing we had the best time there and will be going back! Thanks again for a wonderful trip

Loved it. Gorgeous beach with very little seaweed. The service was exemplary everywhere. The Concierge was actually very helpful and a nice touch. The food was varied and well-prepared. The resort is approximately two years old and very modern.

Just returned from the Magestic Mirage . The one bedroom suite was very spacious, clean and well appointed . Service overall was very good . The beach is beautiful. Plenty of lounge chairs . Had a great relaxing vacation .

The resort is excellent and staff works hard to keep it clean as well they remain friendly always offering Hola. If u go to the restaurants you will be lucky to have Sonny as a waiter. Manny was our butler during the week and he was great and very knowledgeable about the hotel and surrounding area. Will definitely return

Nice grounds, everyday you can see some one work on the ground. big size room, we stay one bed room , it is big enough for a couple. good food, nothing exciting but good, The should let guesses know which open and which one close. beautiful beach,

Weather was hot - Hotel was beautiful and clean - Service was great, especially Arturo, our pool concierge. He was friendly, quick and always made sure we were happy and had everything we needed. Thank you for a great vacation!

This resort was top notch! The rooms were beautiful, grounds were kept tidy, everyone was at your service making our stay pleasurable. Food and drinks were excellent. Could use pool side music but overall an excellent resort.

If you want a dream room, this hotel featuring their suites which we had the pleasure to enjoy were out of this world. Beautiful, clean and everything you would want in a dream vacation. Staff were friendly and hospitable. When being assigned a butler however, I expected them to check on us every day to ensure out needs were met. There were two days when we did not hear from him at all. He did give us his facebook contact to reach him should there be any issues. There were no issues however but expected him to visit us personally to ask. When he went on his days off, he had assigned a new butler, never saw or heard from him once. Food at most a la cartes was cold. Other than those few things everything else was stellar!

I booked this hotel for my daughter and my son-in-law as a getaway during a busy time of life – buried in work with three little children. It was the perfect refresh, relax and reconnect experience for them. Perfect.

This was our second stay at Majestic Mirage, having stayed the same week last year, and we were even more impressed this time! Jacobs met us on the front steps of the resort and made check in a breeze. We were in our room and on the beach literally a half hour after stepping off the bus. Jacobs made himself available to us at all times so that we could take full advantage of our week in the sun without having to worry about the details. Our swim up suite was exactly what we expected and added to the enjoyment of our Mirage Club experience. Our absolute favourite spots on the property: 1) the sports bar, where we were able to enjoy Sunday football, billiards, great music, and pub-style eats in a relaxed and friendly atmosphere; 2) the coffee shop in the main square, where we opted for a specialty coffee each night in lieu of dessert (the best Spanish coffees ever!); 3) the beach buffet, which had a bit of everything, and then some - very easy to eat healthy this week with the choice of delicious salads at lunch, and wonderful steak and seafood at this restaurant for 3 of our nights; 4) THE BEACH!!!, stunning and always well-maintained; 5) the martini bar, just outside the Italian restaurant - so delicious and a really nice touch; 6) the Japanese restaurant is a must-do - entertaining and tasty; 7) the Mirage Club swim-up bar was a nice, shady place to spend happy hour and get chatting with other guests. 8) The Dominican Night - wow, we were so impressed with the food, dance, costumes, and music...and enjoyed the Mama Juana very much! We would highly recommend Punta Cana, Majestic Mirage, and our butler, Jose Jacobs, who we can't say enough good things about. Please go to this resort and see for yourself!

As soon as we got to the hotel, we were greeted with a alcohol beverage and a cold towel. The hotel was very clean. The hotel is massive. We stayed in the family area and it was awesome. Our butler Eli was very helpful. We were there to celebrate my wife's birthday and Eli surprised us with balloons and cake in our room. The restaurant's were very delicious especially the steak house! We are there 3 times.

The majestic mirage is just amazing, great food and service. The staff are extremely nice and they work so hard, they go out of their way to make sure you’re having a great time. We will definitely be back.!!

This was our first trip to Majestic Mirage, and our first trip back to the Dominican Republic in 10 years. We traveled Aug 16, 2019 to Aug 23, 2019. We went Air Transat, paid for Options Plus and seat upgrades. The trip down was amazing, no issues at all. Customs and baggage went smoothly in Punta Cana. Then we found the Transat rep and attempted to find our transportation and that took a while. We did not get private and opted to go with the provided ground transportation from Air Transat. This should have been a much easier process but eventually we found our van and after everyone was on board we went to the resort. Pros: Check-in: There were only the 2 of us and we were quickly escorted to Mirage Club lounge to await check in. Luggage was tagged for transport to our suite and we enjoyed the comforts while we waited. Eventually a butler led us away for our tour of the resort as our butler was already busy. Pablo was very helpful and handed us off to our butler, Junior, who told us our room was not ready but locked our carryons in a closet, gave us our key for it, and we went off for lunch. Later he found us and escorted us to our room and showed us around. Our bags came not too long afterwards. They also will send your luggage from your room to the lobby upon your departure. At the resort I did visit the Air Transat rep and got our customs declaration form in advance to save time at the airport, just an FYI as that is a nice touch. Room: Majestic Mirage is all suite resort and it was a welcome change for us. The suite was gorgeous; everything shown online already is true. Everything was immaculate from the bathrooms to the bed to the free bar everything. Tons of pillows, towels, storage space, the bed was awesome too. We had a swimup suite in Building 4 which was close to the swimup bar too. One of my most loved features is the beach towels...you don't have to check one out and guard it as you just toss them into hampers and get a new one at the many tables/shelves around the resort, what a fantastic idea and I wish more resorts did this instead of treating towels like a library card. Buildings: 1 and 2 are supposed to be families, 3/4 and 5/6/7 adults only (Mirage Club) but things happened this trip that messed that up a bit, more on that later. The only things that I would recommend for management is handles on the outside of the patio doors (not to lock, just to slide) and screens! We got locked out only once LOL, we were in the pool and the maid locked it from the inside. Bars: This resort had a great number of bars and they were all fantastic and usually staffed perfectly. Our bar (building 4) had one of the best bartenders I've ever seen, Fania! She kept us well lubricated and engaged! Rafael at the large lobby bar (downstairs) was a treat as well and quickly realized what my drinks of choice were :) We were so happy that all of the liquor was premium which did make a difference to us. To many it may not, but to us it did, we could usually taste the difference. The Sports bar also became a favourite location due to being air conditioned, pub style food, and sports LOL. The wait staff were also top notch and I feel bad I didn't get their names to mention :( Coffee Bar - we only went once as we felt like we were almost "intruding" on the women working there and didn't feel as welcome as we did at most areas of the resort. Maybe it was just an off day for them but we never went back. Restaurants: Buffet - the main one was all appointed but the A/C, if there was any, was not always cool enough for us. We ended up at the Seaside restaurant for its buffet for most breakfasts and lunch. The times were great (breakfast after 9am) and the service and view were spectacular. There are 5 ala carte restaurants, French, Italian, Japanese, Steakhouse, and Seafood (at Seaside restaurant). We partook of each one (Italian twice). The food and service at these restaurants was unbelievable! The first time we tried the Italian it wasn't the best food, but the 2nd time easily made up for it. We didn't like the lobster at the French but the atmosphere and service were so good we didn't care :) We had Junior book our French and Japanese for us, even though we downloaded the app for the Majestic resorts we still preferred him doing the booking for us. This app was great as it kept us up to date and we used it to book room service and check the daily schedules etc. Pool: heated by the sun, so if the weather is cool the pool will be also. Love the swimup bar aspect of course and it is shaded too. They do clean the pools and the pool decks every morning. The Majestic Mirage doesn't have a central pool (the largest being the family one in blocks 1/2 with the larger bar) as there are 13 pools altogether...we primarily used the one in front of our building but did use the one in front of 5 and 6 a couple of times (once for the Friday foam party). I did question the murkiness once and the next morning our pool was being cleaned. I also noticed that our pool was missing a lot of tiles and that should be addressed. Beach: Amazing white sand...yes there is seaweed...IT'S THE OCEAN PEOPLE! In the water itself there are patches of nice soft sand to walk in, but there is a large amount of seaweed. There are lots of palapas and Bali bed too, but there are supposed to be 2 adult sections and one family, but as per the issue of the adult only buildings having families we had families in our sections of the beach too. I prefer water shoes in the ocean due to the potential for coral but they weren't really needed. We did go for a walk north up to Occidental Caribe as it was the resort we last went to in Punta Cana 10 years ago (it was Barcelo Punta Cana then) just to see it and take a pic :) We saw how full the Colonial was and how quiet the beach in front of the Elegance was. But they did have loungers there so some people that wanted the peace and quiet were there. Vendors et al: Only on the beach which can be a bit of a nuisance but they were very respectful if you just said no and we were very happy there were no outside vendors in the resort (other than for excursions, picture taking, etc). Wi-Fi: was pretty much everywhere, sometimes it would fade out but always came back lol Room Service: Only used once, and did it thru the app...Just note that you need to be very specific in the comments as to what you want/don't want but they did honour our requests perfectly. Public resort bathrooms: Amazingly clean and functional...we've been to Cuba many times so this was a welcome treat. I also noted that if you had a late checkout that, in the Mirage Club lounge in the lobby area, they had locked closets you can use for carryons and showers! Entertainment: We saw at least 4 shows and heartily enjoyed them all!! The disco one and Michael Jackson were my favourites. The theater is large and very well set up for a lot of people and for them to be comfortable with nice cushy chairs and tables. The theatre bar got overwhelmed sometimes so you had to wait a while quite frequently; we just got there early and got some drinks right away. The dancers at Mirage were utterly amazing! They were very talented and athletic beyond belief. Animation: We didn't partake of too many activities as they were usually at the family sections of the resort, but we did get to know two of the gentlemen very well, Alfredo and "Salami" and they really made the trip even more enjoyable with the way they treated us and engaged us...especially making me, the husband, go on stage for the Michael Jackson "dance-off"...I ended up winning...old white guy on stage who thinks he can dance made the audience howl and I had a blast! These 2 guys were a hoot and I hope they are still there when we go back. Casino: We did go there during the day, it was very quiet, only 1 cards table open (not being used) and many of the machines seemed not to be working (would not accept the tickets once you cashed out at another machine). Service/Staff: The people at Mirage are amazing. Plain and simple...they are easy to talk to, to get to know, and very funny and kind. Treat them as you want to be treated and you will have a fantastic time. This is one of the main reasons we would return...the people! We didn't do any excursions this time as we just wanted to relax all week. Cons: One of our pet peeves though was not knowing the exact hours of the facilities (yes if you went to the gym you could see the hours) but if you have the app for Majestic Resorts should it not be there somewhere? For example the buffet, we never knew the hours for it. The map they gave us also did not have the hours on it anywhere. Just a small thing but would have been nice to know the hours of all of the facilities. The main issue was the families forced into the Adult Only building 3. We felt this was not handled very well by management as we, Mirage booked people, didn't know until a week before going (and didn't even find out from management, found out on a Facebook group), the staff were also unaware and this caused friction a few times which could have been alleviated. We did talk to the customer service but they were not that helpful and I tried to find someone onsite to talk to but didn't (but I will be emailing them). Thus we paid hundreds of dollars more than the Elegance people for the same facility (not a huge issue, stuff happens) but we booked Adults Only and did not get that at the pool nor at the beach and that was a bit of a disappointment with no apology nor compensation. But as I've said before, we would (and will) go back. The one thing about the airport at Punta Cana on the return home was that we were forced thru 2 duty free shops...and was so pressured (followed around) in the first one that we only bought one item (wanted more) but to get away from the employee we hurried thru. This is plain silly. And my wife had an issue with her passport photo as it is about 5 years old and she went thru breast cancer 4 years ago and that changes a person, they pretty much humiliated her with making her go back and forth thru the facial recognition process until I started to make a scene about the fact she was a cancer survivor...they could have asked her after the first time instead of embarrassing her like that. One last point about the airport is that apparently it is a "quiet" airport so they don't make any announcements...thus even though we paid for Options Plus we did not get to board any earlier than the others, they also changed the plane and thus our seats and never told us at checkin which caused some degree of stress until we were assured they were still "extra leg room" (and they were) but again, no notification. We will be sending an email to Air Transat about that as it seemed very little reason to book Options Plus anymore. Please feel free to contact us with any questions!

The Majestic Mirage was a fantastic hotel when you are talking about staff and grounds. They are well maintained and the staff especially our butler Carlos, were extremely pleasant and helpful with all our questions and concerns. I would recommend the location to everyone looking for a relaxing vacation. I would also like to thank our tripcentral advisor for the trip...Wendy Van Zandwyk for all her help.

The pictures do not do this hotel justice and it’s the people that make this place a home. Our Butler Emilio always went out of his way and this was a great touch. The beach waiters were amazing and the pool waiter was awesome! Yes we did tip but we’ll desereved for their hard work. The food is soooo good and I am a picky eater. This was a quick 4 night escape with friends but we will be back with family.

This hotel was fantastic! The grounds were amazing, our butler was great. The drinks were fantastic! The only thing to complain about the room was that it was damp when we first got there. We think it’s because maids keep the doors open when cleaning between guests. We suggest bringing damp rid. It worked wonders.

The resort was awesome!, views were beautiful and the service was great. We had a great time and the weather was amazing. The staff were very friendly and helpful. Food was good and the entertainment was enlightening.

Majestic Mirage was fabulous. Cannot say enough about our Butler Noraya. She kept in touch every day to ensure we had everything we needed throughout our stay. The Resort was clean, the grounds immaculate, the food was very good. The resort was not full which made our stay even better. Everyone made us feel special. They knew our names after the 3rd day. We booked the Mirage club 1 bedroom suite. Perfect location. Nice and quiet in Building 5.

The resort is beautiful. The room was large, but average...a little outdated and had a bad odour. Food was below average, but this was our first all inclusive so maybe that’s the norm. We received better service when we conversed in Spanish, or at least tried. Room service was awful. It took two hours (they quoted 45 minutes at the time of ordering on all three occasions), half the order was missing ALL three times, and cold ALL three times. We didn’t eat any of it. They have you wear a wristband that leaves two ends dangling some dangle more than others. We watched as person after person dragged their band through the food at the buffet as they reached for food. Where have those wristbands been?!? It was disgusting! No deadbolt on the hotel room door and no peephole. Asked staff (butler) about shopping and he arranged a shuttle for us. Terrible experience, didn’t feel safe and the van broke down. We later discovered better shopping opportunities at the Elegance. There is no need to leave the resort for shopping, there’s nothing more offsite than what is offered at the resort. Spoke to other guests, they all loved the resort grounds, complained about their rooms and were very disappointed with the food.

The pools go on and on, and Mirage supplied lots of toys to float away the day. From early morning to late afternoon, in the pool, floating, treading water, swimming or in the warm ocean. The bali beds had curtains so you could protect yourself from the hot sunburning sun. Of course there was plenty of beds, plenty of lounges, plenty of towels and of course waiter service for your drinks. Do you want a Nutella crepe with banana or apples and caramel for breakfast, lunch or dinner, it is there. Oh the drink of the resort is called the Majestic of course. Be patient you are in no rush, you are on holiday time, so your drinks will come. The Dominican night with music, a great barbecue and the Circus night were great. The courtyard at night was warm and breezy so you could enjoy music and dancing.The activity department worked very hard,with long hours. There was a milkshake shop and a sports bar, unlimited locations to pick up food and cold drinks any time of the day and night. I had a 2 storey unit where my daughter and enjoyed star gazing and a rosy soak in the great big jacuzzi. Food well there was plenty of that, as it was Easter of course there was plenty of fish. I really enjoyed the open restaurant at the sea open for all 3 meals, where you could cool off and enjoy the ocean. Well next year will come !!!

I had one problem at the Majestic Mirage and that was when I first arrived. I had asked for a Mirage Club Swim-up Room on the INSIDE and I had booked way back in June 2018 so thought I would and should get what I asked for. They put me in a Swim-Up room on the outside which was totally different from the rooms on the inside. My cousins were staying in one of the rooms on the inside so I knew exactly what the difference was. They did finally move me on the Monday to a room on the inside but only after a big battle with them which was very upsetting and not a good way to start a vacation. I felt like I had lost a day and was pretty depressed when I woke up on the Monday morning. We had arrived on Sunday, March 3rd. After I finally got unpacked on the Monday things started to improve and I had a great week. I would hesitate to go back in case this happened again. The food was wonderful and so was the beach. Wendy Smith

Grounds were very well kept, the rooms were beautiful and fridge was well stocked. The food was good for the most part, Steak house served their steaks barely at room temp but food there was very tasty. Overall we loved our week away!

Beautiful clean resort, the people who work there are wonderful! The room was clean and a good size. The beach was also very clean, had some vendors who would approach, but if you said you were not interested they left right away! The only thing that I found not up to the standard that I would have expected from such a nice resort was the food, at both the buffet's and steak restaurant.

Majestic Mirage resort is a great resort to relax. The grounds are well kept and the whole resort is super clean. Activities are available for any age wishing to particapate.There is plenty variety of food.The rooms are huge,beach is clean and plenty of chairs available, pools were warm and not busy.Butler was great always available if needed.And all the workers everywhere there are so nice.

We had a swim up pool room. It was very large and bed was comfortable. Unfortunately our room was right in front of the swim up bar so we didn't have any privacy and people had been sitting there all day drinking. It would have been better if we were away from the bar. Food was good, we liked the Japanese and the Steak House restaurants. Beach was amazing and the water was lovely. Shows at night were very good. Tennis courts were nice, gym was nothing special. The resort doesn't have a "main pool" area that is large and our kids missed that.

The grounds were beautifully maintained. Landscaping was impeccable. Rooms were extremely spacious and modern. Hector our butler was amazing & helpful. Food was amazing -esp Steakhouse & Seaside Grill. Main issue was the humidity in the bedroom and the smell of sewage coming out of the shower drain ( swimup suite ).

Lovely rooms, great restaurants, grounds beautifully maintained. Staff extremely kind and helpful. Never a problem finding a bed or chairs at either the pools or beach. On site cafe worth visiting and food in the Sports Bar terrific for a late night snack.

Hotel was quite and relaxing exactly was we were looking for. Rooms were spacious and clean. Dodd was good never had a problem finding anything to eat. Beach was beautiful and clean, lots of loungers and Bali beds. Can’t wait to return! Thanks Ash for all your help you are amazing!!

The Majestic Mirage was an extremely good resort. Our room was just a few meters from the beach, a bar and the Seaside Restaurant. The swim-up was a memorable experience. Service is top quality, both housekeeping and wait staff. Having a butler to make those a la carte reservations was very nice. Bavaro Beach is world class, and, as such, is quite busy. There are a few vendors, but they did not seem to be very persistent. We are now sold on 5 Star accommodation.

Once again thank you O’Neil Graham tripcentral for taking care of all our needs pryer to our departure by emailing the resort of my Birthday and a returning guest. The Magestic Mirage is an awesome resort, we expecially loved our suite with a swim up and jacuzzi!! Wow totally awesome!! The resorts food options was great the food was incredible! We loved the steak restaurant and there’s not limit on specialty restaurants. We also enjoyed the night shows and dancing with the activity staff. The resort has a casino and night club away from the resort 5 min walk towards the Elegance resort. The beach is beautiful and you will always find a chair or Bali bed. Staff at Magestic are very professional and always there when you need anything. Our butler Alexander was awesome!! We can’t wait to go back to the Magestic Mirage I would recommend this resort to couples and families.😎

Modern, tastefully decorated suites, exceptional food and service, great night shows, quality beverages, crystal clear pools. Worth spending more to book main floor swim up suite. Private Bali beds were awesome for afternoon naps. Spa is also worth booking. I can't say enough about the service..staff work very hard with smiles on all day. We were there over Christmas and all the added touches and Christmas buffet were simply exceptional. Beach was a bit messy with seaweed but the resort can't be faulted for that..they were there every morning raking. We would go back for sure.

The Majestic was beautiful. All of the public areas were extremely well cleaned and tended to. The majority of the Staff were polite, friendly and always willing to assist us. However, for a resort that was only 2 years old (Mirage) it was in need of some TLC (some repairs, such as a broken elevator, cracked tiles in washroom, etc.). The cleaning staff were not very helpful, and often failed to restock the bar/coffee area. The entertainment was superb, and the Christmas decorations were wonderful. Overall, it was a great vacation.

Majestic Mirage was a great resort and well serviced. We stayed for 7 days typically our plan is usually 10 days. We sure would of loved to stay for 10. Next time. We had a room with the roof top bed, hot tub. Just amazing for tanning however you wish to do so. At night we sipped on wine under the moonlight & stars. Restaurants and evening events were amazing, lobster was plentiful.

Had a great 2 week stay Nov.. 9 - 23rd.2018 Pool and grounds very clean and maintained by excellent staff that were meticulous at their job. Great food / drink selection, top line alcohol choices - Sports bar, French, Italian, Japanese, Steakhouse and Buffet. Food was sometimes cold for my taste but they corrected it then and there. Also every main meal the staff took notes on what to improve in service. They are trying very hard to maintain excellent service. Staff all over were fabulous. Special recommendation to the 2 butlers that served us to book restaurants (large group), golf, bell service, assist in fridge stocking.etc. Yanny and Reinoso were amazing. Kept in touch every day and were available by text anytime. My wife and I highly recommend this place.

This hotel was super clean, the staff were really friendly and most had a good grasp of English. They were also eager to please you and any requests were completed in a timely fashion. Our butler Jacobs was so great. He was totally ready to help us with any request we asked of him and would check in with us regularly to make sure everything was ok and if we needed anything. The food was very good not only in the a la carte restaurants but also at the buffets. The hotel totally lived up to our expectations. The only complaint were the hair dryers. They ran too hot and would shut down after a couple of minutes. I suggest you bring your own from home. We did comment about them and they are aware of the problem and were looking into replacing them. Overall, Majestic Mirage is the best hotel we have ever stayed at in the Dominican and we have stayed in a lot over the years.

We just recently returned from our trip in Punta Cana at the Majestic Mirage! The trip was amazing start to finish. The staff was wonderful, food was fantastic, and the shows were amazing! Had a great time listening to live music and dancing at night in the courtyard. We spent a lot of time at the beach, which was perfect. You have to try the shop with the milkshakes and treats, wonderful!! Mine had Kahlua and Baileys, yum! Always a place to have a beverage, lots of pool bars...great entertainment. Had a blast playing ping pong, pool and beach exercises, and at the foam party. The view and room were beautiful. The Birthday set up in our room for my Hubby was great! It was a great family trip.

We’ve had the pleasure of vacationing in PC for 12 years. This resort was the best we’ve ever been to. The rooms were massive! The food was impeccable no matter where we ate and the drinks were the best we ever had. Our butler (Rai) made sure we never were without

We had a lovely week at the Majestic Mirage. Staff were very friendly and helpful. Our butler Franklin was amazing. Really enjoyed the steakhouse and the Italian restaurants. Was disappointed with the Seaside restaurant a la carte, we had left after 1.5 hours waiting for our dinner.

Hotel grounds are very pretty. We arrived with excitement of having a great week. Our first disappointment started in the buffet. Food choices were few and taste reminded us of food in Cuba. Very bland and dried out. The buffet was a very large area but food offered was presented on small plates and looked to be sitting all day. We chalked it up as a bad day for the buffet....but each time we went it was always the same presentation and food choices. We then decided to go to the ala carts. Food was better but slim pickings off the menus. Have been to Punta Cana 3 times and always raved about the food...Not this time. We loved the beach and the pool areas. Bar Tenders were always friendly. Staff in the resturants were friendly but could barely speak English and caused frustration when ordering. Our biggest complaint on our stay was no room service for 2 days. We had housekeeping up til Wednesday and then it stopped. We told our Butler and he ensured it would get done. It was 8PM Friday that they finally came in to make our bed and bring us clean towels. Also note rooms are nice but heavy musty smell that air fresher does not remove. We spent an hour of our time on our last night explaining our concerns and need of service. Due to our frustrations we will not return to this facility or recommend to others.

I have traveled all over the world for business and vacations. I am absolutely stunned at how well this hotel makes its customers feel in just about every aspect of what people expect when they go on holidays. I will not mention names of the people that worked for this hotel because its pointless. The management have done such an incredible job of training monitoring and respecting each other so they all deliver service consistently well, politely, immediately, respectfully and effectively. Not a single person expressed any sort of attitude and laziness. From a senior manger's perspective at a very large Canadian Corporation, I tip my hat the the management at this hotel. Everywhere is immaculate & spotless and you never see things getting done but they get done on time, every time. The place makes you relaxed and comfortable. Rooms are as good as can be expected and twice the size of any other room I have stayed at in the Caribbean... 1,000 square feet or very close to that. Doors work, sliding doors work, pool is crystal clear, grassy areas are like fairways at high end golf courses. Gardens manicured at all times. Ashtrays (yes, unfortunately I smoke) never have more than one cigarette butt in it, because its only going to be your cigarette butt. Everyone you get in contact with speaks English well. All the staff have a sense of confidence when they talk with you, unlike many other hotels where they have more of an intimidated approach....again, management is educating, regularly training and respecting their staff who feel empowered and proud to serve clients. The food...exceptional...lots of variety...good portions...elegantly presented...makes you feel that you order a very special dish and they ensured it was going to be presented that way for you to enjoy. I always had Cuba in 3rd place, Dominican Republic in 2nd and Mexico & Jamaica tied for 1st. At this very moment, no 4-5 star hotel that I ever visited over the past 30 years is better than this hotel, from end to end. The drinks...perfectly made, extremely refreshing and delivered right away. One dark spot was the seaweed....it came in and it came in heavy almost daily. So what did the hotel do? put a dozen guys on it starting at 3:00AM to pile it up and take it off the beaches as fast as they could. Did they win and beat mother nature every day? Heck no....but they did win a few times though and cleaned up the beach before we got there in the morning. NOW THE BAD STUFF: I do have a few problems with my stay here: 1) I really doubt I will ever learn about new hotels in the Caribbean because I fear that no other hotel can deliver as much value and joy like this hotel... 2) The price I paid was too low for this place and I am certain they will raise their prices in the future....I just hope they don't! 3) The level of professional management, quality of the hotel and the food and drink is realistically not sustainable... Overall it was all just too perfect. I must have caught the week that everything and everybody was on point every single day. I am a realist and know you cannot maintain such a high level forever...something will have to eventually give. I just hope somehow they can maintain everything for many years to come at the same level and only increase pricing to match inflation!! It was a real joy for myself, my wife and my daughter. TO MANAGEMENT AT THE MAJESTIC MIRAGE: I don't write good reviews just to be polite. In fact I rarely write reviews as I can't be bothered. But when I think something is extraordinarily good or bad, then I have to share my views so others are forewarned. You guys have done an incredible job. You should raise a glass of your finest at your next management meeting and toast your genuine team success to be so organized and committed and deliver exceptional customer experience and value. Best Regards, Ray

The grounds were very well kept. Room was comfortable, clean and we really enjoyed the outdoor Jacuzzi. The food was good and plentiful - lots of options! The service at the pool was amazing - drinks were very good! Beach was very nice and we enjoyed long walks along the water's edge. Would definitely recommend it and go again!!

the hotel was great room was amazing along with the view the food was outstanding. Very friendly staff. the weather was awesome,just an overall awesome place to go you cant go wrong.Great if you just want to relax or do the many activities they have along with a fabulous show every night.