Everything was wonderful: a wonderful beach, excellent hotel rooms. The food was also okay. Not a huge selection, but the quality and preparation were good. One small drawback: every food order, every drink, required a signature on the receipt stating that you weren't charged. It was a bit unnerving at first, even though the package said it was all-inclusive. We've never encountered that anywhere else.

Everything was fine, except for some minor issues with check-out and airport transfer. Sanwing could have handled this more efficiently or at least responded to inquiries by phone or via website chat. Everything is included, but the constant signing in the registration forms is just annoying!!! Why sign for something that's already paid for! And the noise—the neighboring building was under construction all week. We lived like we were on a construction site, with a chainsaw, a circular saw, and all sorts of other tools running. Basically, we lived on a massive construction site for seven days.

Our week long stay was so well managed by the hotel staff. They're kind, on point, understanding and we're always present. They were attentive to the beach, welcoming at all meals, and kept our suite immaculate every day. Great location -- nice walks into town, and gorgeous walks to the sandbar and shallow beaches. They helped us organize outings and had plenty of great recommendations to enjoy Holbox.