Resort When we visited, the resort was operating at approximately 15–20% capacity, so it often felt like we had the entire place to ourselves! The foyer wasn't quite the grand, impressive entrance I've experienced at some other resorts, but it serves as the central hub of the property. Most of the restaurants, shops, and other amenities are located here, including the resort's speakeasy bar. The grounds, however, were absolutely beautiful and exceptionally well maintained. There was much attention to detail throughout the property, with an ultra-modern design featuring gorgeous stone and wood accents. Overall, the resort itself was very impressive! Vantage Club I would highly recommend booking the Vantage Club! There are two Vantage Club pools. One is located just outside the Vantage Club and features a jacuzzi, with live music on occasion. The other is tucked between buildings and offers a much quieter atmosphere, although it doesn't have much of a view. We didn't spend much time at this pool, but I did notice it had a convenient walk-up bar. The Vantage Club itself was a fantastic perk! There was always a selection of hot and cold food available throughout the day, with plenty of variety. The food was good, and it was great having something to snack on whenever we wanted. The bartenders deserve a special shout-out! During the day, we enjoyed Elizabeth (I'm not sure if I'm spelling her name correctly), and in the evenings, we were lucky enough to have Yuqueisy (I honestly wanted to adopt her!) and Juan Vital. They were absolutely amazing and played a huge part in making our vacation so enjoyable. The Vantage Club rooms are also situated in one of the best locations on the property, conveniently close to just about everything. Pools There are four pools throughout the resort, all beautifully maintained, with cool and refreshing water. There are plenty of loungers and Bali-style pool beds, and all the pools have poolside service. The main pool features a swim-up bar, which was so much fun! Do yourself a favour and try the Mini Beer shots. You won't be disappointed! We spent the majority of our days at the swim-up bar, where Antonio, Maria, and Anyeli took such great care of us. They were absolutely wonderful and, without a doubt, another huge part of what made our vacation so memorable. The resort is truly blessed to have such amazing employees! A special shout-out also goes to Melvin, our entertainment guy. You could always count on seeing him around, ready to bring some fun and keep everyone entertained! Rooms Unfortunately, this was our biggest disappointment and ultimately the reason we would not return to this resort. We were three adults sharing one very small room — quite honestly, the smallest room I have ever stayed in; and we’ve stayed at over a dozen Hyatt, Secrets and Dreams locations in Punta Cana and Mexico! Even for a couple with one king-size bed, you still would not have room for a coach! Travelling as a group of three has never been an issue for us at other resorts, as a cot or an extra bed had always been provided. We were surprised to learn that this wasn't an option here, although after seeing the room, we quickly understood why. There simply wasn't enough space. There wasn't even a sofa that could accommodate a third person. The resort did show us another room that would have been perfect for our situation. However, they wanted an additional $200 per night, on top of the $3,200 we had already paid for our vacation, including airfare. Had the resort been at full capacity, I might have been more understanding. However, with occupancy reportedly sitting at only 15–20%, I found it extremely disappointing that no effort was made to find a reasonable solution or accommodate three paying guests comfortably. A little flexibility and good customer service could have gone a long way. Had they made an effort to accommodate us, there's a good chance we would have considered returning. Unfortunately, their unwillingness to resolve the situation left a lasting negative impression. Our balcony (if you can even call it that!) overlooked a fence separating the resort from the neighbouring property. Normally, we enjoy sitting on our balcony with a drink while one of us gets ready, but that certainly wasn't happening here! Thankfully, the Vantage Club bar was conveniently located nearby! On a positive note, the beds were very comfortable! Restaurants & Bars Overall, we enjoyed the food, although we did find the menus somewhat limited. By day 4 of our 8-day stay, we were getting a little tired of the available food choices. I would have to say our favorite dining experience was at the Japanese restaurant, where we enjoyed the teppanyaki tables. While the entertainment and performance weren't among the best we've experienced, the food was exceptional! One thing I felt was missing was a casual poolside or beach BBQ option where you could grab a quick slice of pizza, some nachos, a hamburger, hot dog, French fries, or something similar without having to sit down for a full meal. Sometimes you just want something simple while enjoying the sunshine! The service throughout the resort was great. There was occasionally a language barrier when trying to communicate specific requests, particularly when ordering steaks (rare, medium, well-done, etc.), but we always managed to find something we enjoyed and certainly never went hungry! Fabian deserves a HUGE shout-out too! He went above and beyond to make sure my husband was comfortable and well looked after. Whether it was finding him a chair beside the pool because he couldn't sit comfortably on the loungers or making sure he could safely manage the stairs, Fabian was always there to help. His kindness and attentiveness did not go unnoticed, and we truly appreciated everything he did! The Cocoa Café was also a great little spot. However, it was the first Cocoa Café we've visited where we couldn't get Baileys or something similar to add to our coffee! Loiry certainly tried her best to accommodate us, so she was very happy to see us arrive with our own supply! ? As mentioned earlier, the bartenders and servers throughout the resort were fantastic. They were friendly, accommodating, and always willing to go the extra mile. I absolutely love the Dominican people! Beach Yes, there was some sargassum, but the resort made an effort to clean the beach every morning. Some days were better than others, but that's Mother Nature, and you certainly can't fault the resort for that! There were plenty of loungers and sunbeds available, so finding a spot to relax was never an issue. Entertainment There was no shortage of activities throughout the day, from yoga and painting to live music around the pools. In the evenings, there were always musicians and singers performing in the lobby, creating a lovely atmosphere. If you're looking for a livelier vibe, be sure to check out The Luggage Room, the resort's speakeasy bar. It offers great drinks, a DJ, pool tables, and a fun atmosphere. Definitely worth a visit! Overall Putting the room situation aside, we really did have a wonderful vacation! Lots of sunshine, fun, great drinks, good food, plenty of laughs, and, most importantly, some truly amazing people who helped make our stay so memorable. The resort itself is beautiful, the grounds are immaculate, the pools are fantastic, and the staff are genuinely some of the best we've encountered. It's unfortunate that our room experience and the resort's unwillingness to resolve the situation overshadowed what could have been an otherwise fantastic stay. Would I recommend this resort? Absolutely, with one very important piece of advice: If you're travelling as three adults, make sure you confirm your room accommodations before booking! To all the wonderful staff who made our vacation special — THANK YOU! You are what truly makes a resort memorable. ❤️ Happy Travels! ??☀️

We have stayed at 3 Mexican Secrets resorts (Maroma, Akumal, Playa Blanca) over the last 4 years but decided to try JOIA this year. They are all adults only, and highly rated and similar priced. We stayed in the beach view Butler so it was higher rated than the cheapest Secrets rooms we stayed at Beach - Certainly all 4 are comparable but I do give the edge to JOIA as there is a better effort to control sargassum with a 3 mile long floating barrier to try to control it. It made going into the ocean pleasant Room - JOIA is the smallest of all the resorts although that was not really an issue. Secrets did a better job in comfort and convenience. The bathroom is where JOIA is really weak. Too small. The tub was old and the had lots of small cracks, we did try to use it but when the jets were turn on, black dirt came out and it was gross. The shower had only the rain shower and it was noticeable plugged so not a great experience. Cheap quality soaps and shampoo. Secrets Playa blanca was the clear winner although all of the Secrets were better Grounds - JOIA easily won this one. All of these resorts are beautiful, but the ship, and plants, and size was a winner here. No crazy stairs to the lobby like all of the Secrets. The lobby is really nice, and lots of things happening at the lobby too. Maroma was a close 2nd, Food - Now this one is certainly interesting. Akumal was the best for us, but JOIA had both pluses and Minuses. One thing we like it to go to the specially restaurants at a resort, to enjoy a specific meal. But the buffet at this resort was the best meals we had. Better than Secrets too. Especially Thursday night Gala where it is seafood night (lobster and crab). Do not miss this. The Italian you would think is great, but it was not. The French was way better, and the Steak/seafood Gallion was good but not great. (although the steaks were really good) The Asian is basically a teppanyaki which every resort has, if you like that. I think an update on menus is greatly needed and perhaps updating the restaurant/buffet itself is needed. The buffet room looks like 70's banquet room, although we certainly enjoyed breakfast and lunch here. It is puzzling as the ship is in the centre of the action and feels like a European dock side. The outdoor buffet is just ok but the seating has a nice view of the beach Drinks - ok but not great. Too often they served us poor quality spirits even when we asked for the premium stuff. Right in front of us too. Why do they even have the poor quality stuff there. This is a premium #1 resort, act like it Activities - Golf course right on the resort, tennis is excellent but could use a dedicated pickle-ball court (do not try to convert a tennis court to that, it will only fail. (Maroma tried and failed miserably) a dedicated pool volley ball court is nice touch. But organized activities is weak. Secrets does a way better job and certainly more interesting. Pools - Just ok. Too many cracks and damage around the pool. Missing and damaged tiles everywhere. The temperature of the water was a little warm and hot tub was nice but really too hot. The really great thing is that the resort does not charge extra for the cabanas. Nice touch and kudos to JOIA for that. Akumal and Playa Blanca do charge for cabanas. To be honest, even with the extra charges, the pools at these 2 secrets really blows this resort out of the water. (not Maroma) It would have been cool if the ship was part of the swimming pool instead of just a prop. An adult water park of sorts, with the swim up bar in the ship. (ok I am dreaming now) Spa - disaster. The water therapy was included so we tried it. It was located inside our building facing the ocean. Sounds great right? wrong. It is a hot tub in a room with 2 chairs, steam room and sauna. Showers not working. The fitness room is here too. It feels like a joke or something. Come on JOIA. Even a cheap Dreams kids resort we stayed at had better facilities. Don't even offer it as it cheapens this beautiful resort. Overall - While we did enjoy this resort, Beach, buffet, grounds, tennis and poolside cabanas, there were too many negatives for us. Bathroom, spa, restaurant choices. There are so many choices to go to at this price point (high end cruses, high end resorts). We won't be back sorry to say.

The grounds of this property are extremely beautiful, the staff members are exceptionaly helpful, kind and accommodating, all meals are good to great, the beach is stunning, the day and evening entertainment staff are all high energy level gals and guys, the evening shows are high quality witj Dominican based themes and music. The weather, which cannot be controlled, is also spectacular. All round fabulous vacation!!

hotel was beautiful and staff were totally lovely and so friendly. Room was lovely and I loved the place, The food in the buffet could have been warmer as they were often cold. Loved the grilled foods and everything else, but also having hot tea and other drinks on the site would be helpful. ALso the juice has much to be desired as it tasted like a powdered juice and wasnt enjoyable at all.

Second trip here, first was under the Bahia umbrella and much more enjoyable than this trip. Hyatt seems to cut corners at every step. Constant maintenance issues with zero resolve during the entire 8days. Food was not great, although not terrible. Ate at seven of the restaurants, and only the Italian passed the test. We are not fussy travelers, with my favorite place being Holguin Cuba. It's the experience I enjoy, and this trip was unfortunately less than impressive.

Above average, privilege level not worth the money. Butler service not what I expected. Buffet food had run low Saturday. Grounds well kept and clean. Beach not as good as many other Punta Cana resorts.

The resort was on the nicest beach. Nice palm trees for shades.room was clean no molds. Comfortable bed. Ac and fan worked well. Shower was hot. The resort was well kept and clean. Food had great texture but needed added salt and pepper for my taste. Staff were friendly. Self serving coffee and tea which i loved. Reasonably priced. Not fancy, but i wasn't looking for fancy. Cleanness was my priority. I don't drink so can't comment on the drinks. Restful relaxing vacation for a lower cost.

The stay at this resort was great. Food was amazing, beach was great. Weather was excellent. Service was top notch and very friendly and welcoming. I would recommend this resort. We had one major hiccup, when we were checking out and waited for our bus, airport transfer, the app said we would be picked up at our resort at 5:40pm, we waited for 30mins and no bus, we went to the counter to ask for an update and were told the bis went to Aquamarine (next door) and left and did not come for us. We were told we were supposed to go their but no one told us this prior to pickup. It was a major upset for myself and wife. We had to pay an expensive price for a taxi to get us to the airport and not miss our flight. The communication between Air Transat and the resort was non existent. We contacted Air Transat support through the app and they gave us information we already had from the app. They mentioned thats the information they were giving us, from the app, and the bus should be there shortly. We tried to explain that the bus had already left the resort next door and didnt not come to our resort for us. They said to just wait. The bus never showed up as we inquired later at the airport. This was changed our experience with Air Transat tremendously. We now have to go through hoops to get reimbursed for our unexpected expenses.

The Preferred Club was GREAT, as was the whole Resort. They had their own lobby, and check-in was GREAT, and we got our room early. That area had its own buffet and snack areas, Pool and swim-up and Lobby bars. The Preferred Club that stayed in was a short distance from the main Resort. There was a shuttle that would take you to the main Resort Lobby, or any of the Restaurants and beach. We had a concierge named Mayker who greeted us, and help with any questions or problems we had. He would send us the Resort News Letter, with a list of activities each day, which was great. There is a Nature Trail from the Preferred area to the Main Resort, that crossed a small lake. We saw lots of different animals during our walk. The bridge across the lake is lighted at night. The WiFi worked GREAT everywhere on the Resort. NOTE: We made friends with another couple who took the tour of the Secrets Royal Beach Punta Cana - adults only - all inclusive, which was part of the same complex. They had a BAD TIME, which included a hard sell for their Time Share type plan. The Bartenders were great, and we had a lot of fun each afternoon at the Infinity Pool.

WOW! This resort is absolutely amazing. From the moment we arrived we were given a very warm welcome and that just carried on throughout our stay. The staff are amazing, friendly people and want everyone have the best time. The rooms are beautiful and they have the best bathroom I have ever been in, in a hotel. There are quite a few restaurants on the resort including a buffet. The food is delicious and plentiful. The only one you have to make a reservation is the Hibachi which is understandable as it is also a show and so much fun. They have a colour coded sign at each restaurant to show you what time is their busiest. There are enough sunbeds on the beach for every guest and a waitstaff that brings drinks. Oh and the coffee shop was lovely. I can't say enough good things about this resort.

The grounds were beautiful and spotless. Lots of chairs and shade at the beach. Water was calm and sandy bottom with no rocks. Not a lot of shady spots at the pool. Room decor and furniture is dated and in need of upgrade. No warm water early the morning. Beds are comfortable but pillows need replacing. Air conditioning works really well. Not much to choose from at the main buffet and we went to the main buffet at the Palace next door for all dinners. La Brisas which is the beach snack restaurant was open from 11am to 5pm and excellent for lunch. Even though we overall have a nice time, we would not go back or recommend,

We enjoyed this beautiful resort. The privacy of the beach was impressive, no pesty vendors anywhere. The food was plentiful and good, not amazing. The restaurants offer variety.The resort was very clean and well maintained. The rooms were spacious and very tasteful. It would have been great to have a place to dry your swimsuits! The gym is well equipped and shared with Secrets.The shuttle was on time and it was definitely worth the 90 min drive. The staff is friendly. We had a great vacation.A big thank you to our agent Lisa Miller who made the booking so stress free and got us exactly what we wanted.?

I had a very good time at Bahia Principe Explore. The resort staff we excellent, professional and courteous. I would certainly recommend this resort to anyone looking for some rest and relaxation. The beach and pools are conveniently located and it was a very pleasant experience!

The Princess Adult only resort The lobby area is nice has a small bar Only problem they allow smoking So you cant sit there only smokers sit they also smoking allow smoking in lo The grounds of the resort are well keep The pool area is nice kept clean but pool side washroom is dirty over flowing waste baskets and always out of toliet paper The main buffet is very plain Nothing exciting food no decorations The al carte have good food and atmosphere The room are very outdated we had 2 single bed the bedding was old the washroom had mold in shower There is a step down in the room Very dangerous and has a pull out couch but was stained and dirty The beach is very nice and beautiful The people very friendly but it need a update Also towels in room have holes in them

We upgraded to privileged and got nothing. For paying more , our room. Was outdated And leaked so bad we had to put a garbage can under the air conditioner to catch all the water. There was no rob or slippers in the room. There was no turn down service at all. We were told that we could not have top shelf that it was just for exclusive So I’m not sure why we paid extra to get absolutely nothing . Also the entertainment is very lacking at this resort . Plus the staff does not service at all even when giving tips . No one comes around to ask what drinks you want . The Buffett you can never get service for drinks you’re lucky to even get served water : the Buffett is very repetitive and very lacking . Over all I would jot recommend this resort. I was very disappointed with this resort it goes down as one of the worst resorts I have ever stayed in.

We have vacationed at many resorts in Dominican Princess was not in our opinion a 4+. Grounds were well kept , pool area clean, washrooms around pool area were not well stocked with toilet paper by afternoon. Buffet was adequate. Rooms were dated, couch dirty, mold in shower. Bath towels thin and some with holes. Maids cleaned but did no extra. Balcony rail was wooden and broken. Enjoyed getting away but certainly disappointed in the resort.

My brother and I were here Oct 28 to Nov 4. 3rd time to Punta Cana. This is truly the best resort we have ever been to. The staff are incredible. Our concierge in the Elegance Club was Orlando. He was amazing and helped us with lots of stuff. I lost my floaty ring at the beach and knock at door he brought me another one! The 2 ladies at the Lobby bar , Rosaria and Sophia were the 2 loveliest ladies and we became friends instantly. The resort is spotless clean, the rooms beautiful and fully equipped. The beach is amazing and there are lots of beach chairs and tables. The resort was only 65% full so there were plenty of beach chairs to choose from. The food is fantastic. The Steakhouse had beef tenderloin which was amazing.. Everything is convenient. No miles of walking anywhere. Entertainment great! Saw Michael Jackson show at the Mirage which is right next door. Lots of entertainment, fabulous drinks. Beach does not drop off as you enter ocean. Was fast easy check in and check out. We were sad to leave. Highly recommend this resort. Only 20 minutes from airport. We used VIP service at airport and DAT transfer to hotel and were in and out of airport in 1/2 hour. Most of the staff speak English but we tried our bit of Spanish and was easy communication. You have to try this place. Was best ever!

Room is in very good condition, kept clean, all appliances working very good as it is newer resort. Very good food varieties with thematic days in the buffet, strong cold cut section, pastries and fruit sections amazing. Food serving temperatures very good. We considered the buffet as self service, as you can go and refill your soft drinks and beer/wine yourself, though the staff offer also, we liked that approach. Grounds are in well maintained condition, lot of cats, if you like those pets, what we do, you can secretly feed them, what we did. Lack of even middle shelf strong alcohol , if you like something straight, you will be disappointed. Now the beach, no pajamas, just palms and trees for your shade, fairly new beds, crowded as it is 500 room hotel, it was full, so estimated 1300 people, including kids, majority from Argentina, pretty loud, though there is a section where we found more comfortable in that matter , it is on the left from the central area. We normally not using pools, just ocean, so water was murky and there was a lot of jellyfish which stings, some people were complaining, so bringing sport shirts with long sleeves will help. So overall it was good experience with the right price. Not likely we will be back as swimming in the ocean is our priority .

We absolutely love this resort. The staff are friendly, the beach is beautiful, the food is great. There is always something for everyone to eat. We spend all of our time at the Royal Level beach. This was our second trip this year and our fourth trip overall. We have returned home and rebooked another trip to the Occidental Punta Cana for next year but also considering another.

Great hotel with beautiful grounds. The à la carte restaurants are very good and the fact that you don’t need reservations is a major plus. It does get busy on the weekends with the locals but other than the buffet being overcrowded during those days everything was fine. I do not recommend booking Saona Island excursion especially not with the Air Canada rep. Worst part of the island (no beach) and very dangerous getting from the taxi boat to catamaran as well as getting off the catamaran on the island. Total waste of money. The brochure looks amazing but it is NOT the same when you get there.

This resort is very well laid out and extremely clean. The foliage surrounds this resort is beautiful. All staff are very polite abd amazing. Beach is beautiful and very walkable. Food is very good no issues at all.

We have been repeating visitors to this resort. I never complain or had too before, I always try to make the best of any situation as I realize I'm better off than others and this is a luxury. I feel fortunate to travel. This was our 5th time returning to the Majestic Mirage. We had been looking forward to this trip for nine months we booked club for the first time ever. From the time we arrived we seem to have issues. I did send a request for preference of location. I do understand no guarantees, however when you're only booked at 50% capacity I would think as close to what we wanted should be something we could have been given, not the furthest from the request. Especially when they moved us not 2 hours later to the building we asked for. Not all restaurants are open every day, you had to wait every morning for an email to give you the scoop of where you can dine for the day. We had no running water in our first room, we had to be moved within two hours, we had cockroaches both dead and alive, while I understand I'm in a different country I don't think we should be seeing them all over, our room and in hallways dead and alive. The live ones weren't even scared of people. We couldn't get service by the pools; we asked multiple times for someone, and no one showed up, just to be clear, we tip and tip well. At least got steps to get my drinks. They ran out of Coors Lite daily at several bars including the buffet, along with mojito mixes and the food was subpar from previous trips. The towel guy refused to provide more than two towels at a time and gave us a hard time when we asked. I had to question our Butler who stepped in and found out a different reason why we couldn't get them, but magically Junior (butler) gave us new towels not 5 mins later, and Juan at the club pool handed them out as freebies in the morning. He is a lovely kind soul IYKYK. If it wasn't for our butler Junior and Alejandro our server in the main buffet for breakfast and the steak house this trip would have been a complete disaster. I understand there are those that love this resort, I was one of them. For the cost of the trip, I expect better service. We spoke to many people which were repeat visitors and they all had the same thing to say. We don't know what changed but it was disappointing. We won't consider this resort chain again which is really sad. I can't justify the cost for substandard service. If we base this last visit with the previous, it's a 3-star resort. Sorry.

I have been to Dreams 4 times in the last couple of years. I travelled this year with a friend and my sister. We love it there so much! The staff is incredible. Our concierge, Marcello helped co-ordinate some things for us which in turn eliminated some stress. We played a little fun hide and seek from him but he always managed to find us. Such fun!!!!! The entertainment team is amazing. I wish I could remember all their names. Just to name a few Rizza, Baby Face, Johnathon, Tarzan so, so many more. The professional entertainment was out of this world. The Broadway Show was terrific. Do any of them get tired??????? The bbq at the back was so good and we enjoyed it a couple of times, The fellow running it could use a bit more help though. It got kinda busy. The bar attendant there was very attentive and pleasant. JJ at the Preferred Bar is always so up beat and friendly. Loves to make me special surpise drinks. JJ you are a joy!!! David at the Blue Dorado always smiling and very pleasant. I do not have a single complaint. I enjoyed quiet places as well for myself. Just a really, really nice place and time. THANKYOU GUYS

The room was not the best quality and could use some upgrades. The minibar was not restocked daily, but it was passable if you do not plan to spend much time in your room. The resort itself is in need of a major makeover. Some of the ground tiles are damaged and can be very dangerous when wet. The food was a pleasant surprise. Every restaurant we tried was excellent, including the buffet. The beach was the worst I have seen. It was poorly maintained and badly eroded. The ocean was extremely rough, which is outside the resort’s control, but if a beautiful beach is a priority for your vacation, I would look elsewhere. The resort also requires a $200 deposit, and replacing a lost wristband costs $150. I found both policies unusual and off-putting. Even some local vendors suggested looking elsewhere. That said, we still managed to have a good vacation, and there were some real bright spots. Rosana, one of the poolside servers, was probably my favourite server ever. The excellent food and wonderful service helped make the trip enjoyable despite the resort’s

Very good hotel - room. service. entertainment. people. Cocktails. Traditional Latin American music's very good. But Music's can be more modern - electronic shaffle lambada and samba probably will be more often use and attract more people.

Nice resort, but the service is garbage. I went with a group of people eight of us has four rooms. We’re supposed to have two beds in each room there was only one and a small couch not even a pullout when I went back to complain that there is only one bed and that we ordered two beds. They told us you do not pay for the beds you pay for the room two beds is extra. You have to request it on our booking information. We requested two beds for every group, which was two people per group and none of us got what we were supposed to even when we complained they still couldn’t turn around and give us what we paid for the air conditioner broke on day four didn’t get switched until 9 o’clock on day five and for the excursions we went on a boat that we were supposed to see dolphins and stuff like that when no dolphins boat ride was shit so you pay all the money just to do nothing I would’ve rather just stay on the resort so don’t be tricked into that stuff people that are off the resort by the water in the sand. Those guys are crooks and just looked to gouge people for money. There’s a person with monkeys and iguanas that guy tried to charge $400 for pictures that he would take off my phone yeah so all in all like the resort is nice but the service garbage.

Preferred club is great. Having access to the preferred pools the butler and ac dining room is amazing. The rooms are a good size, but bathrooms could use better housekeeping. Would go back for sure.

The rooms are big and very nice. The cleaning staff are very good. The staff at the receptions are nice, friendly and very helpful. The severs at restaurants are nice, do a great job. We love the beach, unfortunately sometimes we do not get a spot because of people from Ambar take our spots…..

Just got back from Royalton chic. No welcoming drink..always had one at other royaltons. Resort was run down and tired. Constantly harassed by the pink shirts trying to sell us time shares. Beach was almost washed away and full of seaweed and garbage.was not cleaned up for first 3 days...food at buffet was same everyday and a 7 out of 10 with terrible service.Pools were clean and great. Bar service was great. Are room was clean and real nice. We had a good time but wont be back. Once and done. This was my 28th all inclusive so I know what to expect...stop harassing your quests with time shares...awful of you. This view was shared by all other guests we met

This was our first time visiting this resort. To be honest we went in with mixed feelings. Although we were a little bit bored of other resorts that had a little bit less energy. We were a little bit afraid that the energy here would be a little bit too high. To our surprise, the resort was phenomenal. This resort is divided in a way that if you want to be in a high energy environment and party like you're 21 again, no problem there's a place for you. However, if a little bit later you want to relax in a calmer environment, there's also a place for you. Overall, it is a beautiful resort, be careful with the beach, the waves can get pretty strong, the food is very reasonable and if you are modestly generous in your tips, you will have the best service you ever seen. Don't expect modern rooms, they are a little bit outdated however if you're going down South, I'm sure it's not to spend your time in the room. Certain things do need improvement, the sports bar has this horrendous smell inside of humidity, I feel pity for the people that have to work that bar. The disco could be a bit bigger with better sound. It gets very crowded and the sound is pretty muffled. I definitely recommend this resort and will undoubtably will be visiting Riu Republica again.

What a wonderful week of fabulous food, great service, and amazing accommodations.. The service was outstanding and we always felt that people would go out of their way to help. The proximity to the golf course was exceptional as one of the reasons we stayed at this resort was the course close by. This is our 5th time visiting this resort and I am confident we will return.

This resort is quite lovely and we were impressed. The resort has a focus on wellness…..it has a beautiful reception area, immaculate grounds, amazing food and beach area. We were impressed with the quality and variety of food, cleanliness of restaurants, friendly staff and well maintained rooms. Pickup on shuttles was timely. It was not difficult to immerse yourself in the mindfulness. and beauty of this place. Apparently the spa is lovely but not our thing; sales were high pressure. We experienced difficulty finding our transfer time and the staff were not able to help….a bus for Sunwing just happened to show up. There was not a rep on site.

Grounds: were beautiful Rooms: were nice, we had pool view on the preferred side. Beach: nicely kept. the downside is the seaweed, but that cant be helped Food: Very good! I like the no reservation required. We never waited more than 20 min to get in. If you want a/c while you eat, you need preferred This is by for one of the best resorts we've been to and would go back next year.

Beautiful grounds with different palms, blooming trees.It was like a small Zoo: ponds with interesting different fish, ducks, flamingos. Peacock wandering around.Especially we liked our walks to the lobby along the way surrounded by mangrove trees, small ponds and lawns, where we could meet iguanas, interesting birds, turtles. It was such a pleasure for our small grandchild and for us as well. Our room was nice, we could see the ocean from the balcony. The water park for children was also very good. The pools were good maintained, but we prefer the beach. The beach was nice, with palms, you could find a free sunbed for yourself any time. The food was very-very good and tasty. We could find everything for us every time. We did not go to any a-la cart restaurants. We used the buffet only. It was more convenient for us, because we were with a small grandchild. The only inconvenience were the sea weeds, but we manage to swim a lot in the very warm ocean water. The people, working in the resort were very attentive, friendly and hard working! We enjoyed a lot the vacation in this resort. Thank you! Will recommend the resort for my friends

Hotel, grounds, pool, food were all excellent. The only complaint would be that many children were out of control, running around the buffet, grabbing and touching food while parents seemed to be unaware. Not the resorts fault of course, but annoying. Was almost tripped by kids running around. There should be more supervision by hotel staff. Also, the rooms were in need of upgrading, flooring was buckled in places. Perhaps there should be an adults only section.

The resort is very accessible for anyone with mobility issues. Rooms are very clean and spacious. We enjoyed the restaurants and room service. The preferred club was worth the extra cost. Room location and the butler service was excellent. The beach is an enjoyable walk. Staff were very friendly and accommodating. Resort is 1.5 hours from the airport that is the only downfall.

Poor experience. The rooms have virtually no sound insulation, making it very difficult to sleep due to noise from neighboring rooms and floors above. The dining experience was equally disappointing, as Royalton Splash guests appear to have fewer restaurant options and lower-quality food choices than guests staying at Royalton Punta Cana. The resort creates the impression that Splash guests are second-class customers. Would not recommend.

Good things: 1.There was no shortage in fruits for buffets and there were enough breakfast options. 2. Nice Greek ala carte restaurant. 3. Showers at the beach were working good 4. Towel handling at the beach were friendly, however some towels had small stains which is ok and normal as long as they are clean 5. Swimming pools were nice however there were many dirty stuff in them that was from the users so It is normal to see those. 6. Billiard and table tennis people were friendly however the tables were a bit old but that is also absolutely fine. 7. Internet was good in the area except for the beach which is normal. 8. Rogers roaming had no issue at all in the resort and also in the region. 9. Hard working staff were almost all nice mannered. Bad things: 1.More than 95% of the foods were not tagged their content in English. 2. Even though the room was renovated there were plenty of spiders. 3. The ocean water was full of seaweed and the water was mixed with too much sand and therefore it was not pleasant at all to swim or snorkel. some days the beach was smelling like toilet too. 4. There were too many local merchants at the beach and some of them were not morally good people, some of them were extremely pushy to sell you stuff that you don't need. 5. Even some of the people from the resort did not have good behavior if you did not buy their packages after they explained to us. 6. The best food I liked there was pizza and that means a lot. It means if a restaurant does not have enough good food you would end up going for French fries and pizza, however I would not say that it was bad however they could put a bit more effort to make the dishes better. 7. Ala carte restaurant of Mexican was just ok a bit salty, The Mongolian was very good except that a piece of broken plate was found in her food after biting it she found out. 8. Room temperature was not greatly controlled it is either too cold or you have to turn it off. But this problem existed in a few other places that we were in the past. 9. Fast food at the beach closes too early 10. On the arrival at the airport it was not very easy to find our shuttle. 11. At the registry of the first minutes of arrival I am expecting that sales men do not approach us too much so we can get to our room and get some rest in that hot climate. 12. some nights was for sales men to have their jewelry demonstrating on the desks for sale, they were also a bit pushy too. 13. We were buying this package under the assumption that we were allowed to use one more buffet of a different resort but that did not happen. Might be our mistake. I don't have time to go back and check all the papers. 14. We also were not allowed to go and check at least one of the other resorts for their night programs. Our night entertainment was just ok. Yet I appreciate their effort.

This resort was clean, nice rooms, comfortable beds, great assortment of delicious foods and friendly staff. I especially loved the ala carte restaurants! No need to book. Just show up in casual dress. The Mexican Restaurant was the best! I recommend the chicken fajitas!

our room smelled of sewage even after they claimed they fixed the toilet there is ZERO service if you don't speak spanish you are ignored buffet food is mediocre ... the specialty resturants were good but again NO SERVICE the pools are great the weather good no rain but very very humid

Staff was unaware of the menu options and dietary guidelines. I almost fell Ill because wrong dishes were served which had all ingredients which I was allergic to. I had to personally inspect the dish. Staff didn’t know anything.Most of the bartenders were rude. Felt out of place since we didn’t know Spanish. Felt discriminated. Room service was extremely poor. Orders were didn’t delivered all night. Butlers at our building was never available. Over all trip was disappointing.

Overall it was a great resort, the rooms were beautiful with a great balcony. The staff were nice and friendly However there was no kettle to make tea and we had to pay for hot water which was a bit absurd.

Generally a clean hotel. Food was excellent at the main buffet restaurant, Japanese restaurant and also at the French restaurant. Did not go the other restaurants. Daily and evening entertainment were all excellent. Never attended any nightly shows. Beach: Lots of sea weed the first two days. Hotel did an excellent job in putting up water barriers to guide them to a designated area. Last few days the beach was very clean. Sea weed smell was still present. Looks like the sea weed in general is seasonal and appear to be disappearing towards our last day.

We stayed at Ocean Blue & Sand in September 2026. I booked it because I had an excellent stay at Ocean Eden Bay in Jamaica earlier this year, and I expected a similar standard from the same brand. Sadly, the two experiences were night and day. Food: This was the biggest letdown. In both the buffet and the à la carte restaurants, food was often served cold, tasted stale, and was bland. The buffet had very few options, and the same limited selection repeated throughout our stay. I also had an upset stomach for most of the trip. Restaurant reservations: Booking the Japanese restaurant and the steakhouse was a daily struggle. We had to get up at 7 a.m. and try again and again just to get a table, as availability was always very limited. Yet when we finally got in, there were often plenty of empty tables, which made the whole system feel pointless. If food matters to you on an all-inclusive vacation, I'd look elsewhere. If you do book here, be ready to line up for reservations first thing every morning. The pools were nice and often clean; however, the beach was borderline unusable. There was a lot of seaweed, and the water didn't feel clean.