The location of this hotel is excellent—close to, or not too far from, everything you’d want to do in Orlando. The hotel itself is older. According to Business Travel News, it was built in 1980, and you can tell. We stayed in room 21107: the “2” refers to the tall tower on the property, and “1107” indicates the 11th floor, room 7. I believe the tower has a total of 14 floors. Internet – Very slow, or in other words, basically not working. We ended up using our Rogers “Roam Like Home” package and the personal hotspot on our cellphone to connect our laptops. That worked extremely well with no issues. Food – We never ate at the hotel. There are simply too many better options in the area. Convenience Store (The Market) – A great place for a Starbucks coffee. They have everything you might need for snacks and drinks, including beer and wine. They also offer salads, soup, hot subs, pasta, and chicken wings. We have Hilton Honors Gold status, which is why we chose this hotel. However, we’re not certain we would choose it again.

Very clean rooms - surprisingly specious, somewhat old though. Sizeable fridge, daily room cleaning. Amazing staff, were very accommodating and polite. Walkable distance to SeaWorld, Aquatica and Discovery Cove.

The hotel itself presents well. Staff are helpful enough. The location is excellent. The walls are very, very thin though. We were woken up every night by sounds of voices, televisions, doors closing etc.

This resort was great. We stayed in building three, which was very quiet compared to the other buildings. Staff was extremely friendly and went out of their way to make you feel welcome. Our room was as expected, simple but comfortable. We didn't spend much time in our room, so can't complain. The only regret was, we should have asked for a ground floor room since you get bar services on your personal balcony. We did the crocodile tour with Cali. He was amazing! We purchased this tour from the guy at the entrance of the pier. Great prices and very well worth it. Food was great. I'm very fussy as I done like seafood nor fruit but I ate seafood, fruit, and everything else they had. My spouse loved everything offered as well. The two à la carte restaurants were amazing. The service was fantastic. Please remember, even though this is an all-inclusive resort, it's still a good idea to tip the staff. They work amazingly hard. We saw on many occasions where staff were not tipped. Sad and unnecessary!

Grounds and pool were fine although beach was not suitable for long walks. The rough waves and stones did not allow swims in the ocean or use of water craft. The pools were large and well kept. There was nowhere to walk or go outside the hotel area. The al la carte restaurants were very good. The buffet was Okay but on some occasions limited choice. The service and room were well maintained. The room design was odd with closet in the bathroom and noisy AC. I would recommend the hotel with a couple of reservations.

very clean hotel and pleasant staff, speaking english was not a problem,the rooms are comfortable but could use some updates,a la cartes are very good but could use a few more,grieven at the pier gives great deals on trips and very good to deal with, all in all 8 out of ten for a rating

This resort was very clean, grounds were well kept, adult pool was amazing, food was good with lots of variety, staff were friendly and spoke English well. The cookie given at check in was a nice touch.

Had a great time everyone was so polite !Grounds where so clean Laguna Restaurant was very expensive for breakfast ! There is surprise fee for a place to park your car . Pool bar was fun they treat you really good , had them order me a pizza , was delicious ! Rooms are fairly modern , We would recommend and we will likely return

We really enjoyed our stay at Doubletree Orlando Universal Entrance. They have a shuttle that takes you to City Walk Universal. Our first night there we walked and it only took 13 minutes. The reception at front desk was even able to print off our Park tickets. She saved us a long line at the will call center. We were there only 1 week after Hurricane Irma hit Florida. We were impressed on how well kept everything was. They cleaned up the trees that were down we didn't see any of the damage. Only 1 out of 3 elevators worked but considering everything.. It certainly could have been worse. They had the elevators working by the end of our trip. The staff were all friendly. They allowed locals to stay in the conference rooms with cots and a buffet for them. It was nice to see we stayed somewhere that cares about their community. We enjoyed the restaurant " The Grill" it was a little pricey but the portions were large. The food was tastey and the staff was friendly. They also had a Starbucks we got coffee-there every morning and they had the best bananas bread! The rooms were spacious and clean. They had a coffe maker and a fridge in the room. I would definitely go back!

The staff was polite and very professional. The rooms were very clean. The grounds were beautiful. The pool was excellent as well as the hot tub. The bar and restaurant were very easy to get to. The parking area was great except that we did not know we had to pay. Very accommodating as we arrived early and was allowed to go to our room. We had an excellent time.

Just came back from doubletree resort in Costa Rica. Great holiday. The resort was clean, staff were very attentive. Food was great at the buffets as well as the a la carte, Went on a tour arranged thru the resort amazing . service. Would go back in a minute!!!

Very nice place to stay in Costa rica. Lovely pools, great food, friendly staff. Black sand beach which doesn't get groomed, so not my favorite beach. Many fun activities in the surrounding area; pay a visit to Victor Hugo and Green Bean for the best tours ever!!!

The hotel was beautiful and the public grounds were kept clean. The size of the hotel room and view was perfect. Friendly hotel staff and great service. The one thing that I did not like was that I found the food to be very salty a couple of times at the buffet restaurant at Doubletree resort. The food was very good at the Macondo restaurant. We had our dinner there a couple of nights.

Nice rooms and pool and walking distant to universal. Hotel breakfast smorg.not worth $23 dollars..but lots of restaurants near hotel with good food.we would recommend hotel also had great large hot tub pool

I like the area because it's close to activities. My room was OK, the seafood restaurant is definitely a better choice for a la carte. I suggest that Double trees please make some updates to the rooms and food. The area is really struggling for tourism and a need to bring tourists back to this area is crutial. Our local tour operators are suffering as well with the decline in tourists.