The place is very nice, clean, and well-suited for a family vacation. I would suggest that the hotel consider including breakfast for guests, as many hotels typically do. It can be inconvenient for guests to wake up and be faced with an unexpectedly high cost for breakfast.

The immediate impression of the hotel is very nice but once in our room I was very disappointed. The Diamond Tower is in much need of updating. The room was also disappointing especially the bathroom. For the money that was spent I imagined a much better room. The $50.00 a day resort fee plus taxes was excessive for not getting anything. $100.00 to rent 2 chairs and an umbrella for the beach again excessive. Meals were expensive and mediocre at best. They had a band at the Tapas Bar that played nightly from 7- 10 pm every night and it was loud and quite frankly not very good , especially when you are trying to get some sleep at that time. Rented a car for two days and had to pay parking of $70.00 for one night. We felt like it was a money grab every where we turned on the resort. Definitely would not recommend this hotel for vacationing.

You hear screaming at all hours of the night from bums and tourists. Hotel itself is ridiculous we were charged a smoking fee when we were not even in the room and had to show picture proof to reverse the charge.

Ground public, close to the beach. The personnel is is kind. The dining area is clean. The view is great. The service is great. In fact, there is not much to complain. We had found some little bugs on the first day, but they switch us to another suite right away. it's amazing!

It's a very good hotel. The service was good.The only thing, one of the beds had thermites. But the service came and change the hotel room for us right away and issued a credit. Besides, everything was clean. About the breakfast, the only problem is they gave the same food everyday. There was no variety.

Employees take pride in their workplace and take good care of it. The pool and patio have lots of sitting and lounging chairs, towels are plentiful and continually replenished. The attached restaurant offered a good variety of food and made sure that food was not taken to the pool area. Pleasant open sitting area with specialty coffee shop in lobby.

This was our first stay at the Aston Waikiki Sunset. When looking for an affordable condo hotel in the heart of Waikiki, look no further than the Aston. We had an amazing view from our 33rd Floor oceanfront, one bedroom suite and a fully stocked kitchen. This hotel offers the amenities of having a full kitchen to prepare your own meals while enjoying all the rest that Waikiki and Honolulu have to offer. We enjoyed waking up to the sound of surf while enjoying our coffee on our lanai where we ate all of our meals. The suites are spacious and clean. Yes, there are waits for the elevators at times, particularly when you are on a higher floor and the common areas and hallway carpeting are starting to show their age but the rental units, such as our's, are fine. They are clean and well kept with housekeeping offered every 3 days. Definitely this is a good choice for those who want to stay in Waikiki at a reasonable price. Plus the resort fee is relatively lower than other hotels in Waikiki.

What a fabulous value for money. Great location a block from the eastern edge of Waikiki beach -perfect for swimming in the breakwater area! Walking distance to all Waikiki attractions and gorgeous view of diamond head.

We loved everything about the resort.The ground were amazing The room was comfortable and well apointed. We enjoyed our time very much and can't find any thing negative to say. It was definitely a five-star experience.

We had such a good time at this hotel, this is a village as you can tell by the name so it’s full of shops and restaurant around the hotel and the atmosphere is very inviting. Staff are great, beds are super comfortable. The beach is beautiful and the location is perfect. The only downside is that the rooms are a little outdated, but in this case I didn’t mind at all as everything else was perfect.

The hotel staff were very nice but the carpets are old and don’t look clean. I found cockroaches on my bed.Not too happy about it and came home and found one in my suitcase.We were not told that the room gets cleaned every 3days.The water sometimes in the shower was not hot enough

The Hotel was very clean, great breakfast every day and a very helpful staff at every level. The pool was closed but we were given beach chairs and beach towels to use free of charge. Melanie at Tripcentral was a great help for us since this was our first time going to Hawaii. She is knowledgeable and easy to talk to. She made some great suggestions which we did follow. If any one plan to go to Hawaii please contact Melanie. A very special thanks to Mr O'Neil for assisting us at first and passing us to Melanie. This was an amazing vacation.

We had a lovely, relaxing seven nights at the Alohilani at the end of February. Wow, was it a windy week, but otherwise it was delightful. The pool bar area is spacious and comfortable, and we spent more time there than at the beach (remember: windy!). Like a lot of Waikiki, food and drink can be a bit pricey, and the resort fee is also fairly steep (US$48 a day). But the rooms, services and amenities are all very good, and the huge lobby oceanarium is a great touch. We ate lunch twice at Momosan downstairs, and it has as good a poké and ramen as anywhere on the strip.

We debated between the Monarch with kitchen and a regular hotel set-up. Having been to Maui, we knew eating out is very expensive so we chose the Monarch. We were hugely disappointed with the room they first assigned us (terrible!) and got a new room the next morning luckily with little fuss. The second suite was still dated and the mattress literally on springs but the kitchen was functional and less scary. If not for the fabulous view and nice staff, this place would barely rate a star! The windows are cheap so you hear everything even 28 floors up and there is a lot going on all the time. Location is only a couple blocks from the beach so that was good. We would NOT return!

great location near the bus stops. good service . lively and lots of people. too many children pool area did not have enough lounge chairs. food expensive not enough restaurants at the hotel. menu is limited

We were happy with our stay at this hotel! Staff were helpful and our room was perfect for us. Staff wore masks at all times. Hotel is on busy avenue close to restaurants, bus stops and within walking distance to the beach. We would stay here again.

Great location, with walking distance to Waikiki Beach. Very clean rooms, Very helpful employees. After checking out, we got an hour access to the room, to refresh and get ready for a night flight. We didn’t use the hotel’s bar or close by Ihop restaurant, because there are so many other places to choose to eat. We didn’t use the swimming pool/jacuzzi- too small and we preferred the beach. Nice hotel, a little bit expensive.

The hotel is in good location. Clean and excellent service! Close to restaurants, shopping Center and bus stop. Walking distance to Waikiki beach. I would recommend this hotel even though the unit’s bathroom is a little bit small.

We stayed in Waikiki Malia by Outrigger for a week. It is an amazing resort. It is clean and quiet. Location is so convenient. It can reach to all parts of the city by taking the buses. The bus stops are close by. The people in the resort is very helpful and friendly. We will come back and stay for sure.

Staff at hotel were super friendly and went out of there way to help with any issues, was located in a very central location, busses and trolly's right on the side street, shopping and food everywhere, just a short walk to beach. Can't be more central than that, also streets were all kept very clean.

This hotel is in an absolutely fantastic location being at the end of the hotel strip on Waikiki beach and across from the Zoo. Right across the street from the beach and has 3 rentals at the beach shop each day included with the hotel fee. The rooms were average but the front desk staff were fantastic. It is a bit noisy due to being on the corner of two roads, but mostly on the weekend. The housekeeping on the other hand... When we arrived in our hotel room late at night, the faucets around the sink had not been cleaned of the beard hair shavings from the previous occupant and remained all over the back of the sink, into the sink and on the soap dish. It was immediately obvious so how it was missed by housekeeping, I do not know. As it was late, I cleaned up what I could with a tissue (gross) and first thing in the morning alerted the front desk. The front desk person was rightfully appalled and contacted the housekeeping department immediately. We went out for the day and when when we returned late afternoon, the bathroom had still not been cleaned. I had to go down to the front desk once again to request a cleaning of which it was eventually done. As you have pay an additional $50 a day on hotel fees once you arrive, this was pretty unacceptable. No compensation was offered.

Easy stay. Rooms are updated and clean, hotel has great location. The bed was surprisingly comfortable. Staff were super friendly. We would definitely stay here again. You get free entrance to the museums for staying here. Parking is $30 a day.

The hotel grounds,lobby,restaurants were very good. The hotel room was very tired. There were numerous paint chips out of the wall that were very visible. Considering the premium you pay at the resort the room should reflect the price/value . The bathroom door handle and light switch by the bathroom were also loose. The sliding door to the ocean view also scraped as it opened and closed. These all are easy fixes with normal care and maintenance. If this reflects other rooms, the rooms need an upgrade. While the room was below average, we did enjoy the stay at the resort.

Hotel is a small village with lots of opportunities to spend non sense money In it! And starts from the check in with an unusual resort fee!!! Which nobody tells u in advance even your travel agent and that is somewhere between 35 to 50$ USD pernight per room and that covers nothing other than WiFi!!! Which is also fairly slow but usable. Restaurants are so pricey and junk. You will not get any good food with a fair price in hotel area. The rest of the stuff obviously are expensive! Like liquor ! You buy drinks in groceries in village with the price of Bars! Hotel is old and dated but clean enough. Service is okay, customer service is fine like Hilton but no room service for food or drinks. Beach towels are included in your rooms but the umbrellas and beach chairs! Wow 50 to 70$ a day!!! Unbelievable.

Pool, tiki bar, right on the beach. What could you complain about? The front desk staffer responded all very friendly and helpful. They helped us upgrade to the 24th floor with a great view all the way to the Hilton lagoon. We could watch the sunset from our balcony every night. Happy hour every day from 2:00 - 5:00 with $5 margaritas. Again, can’t complain!

This hotel is well located just a 5 minute walk to the beach. My room was large and well kept. Public areas were very nice. Staff was friendly and welcoming. There are three restaurants and an Aloha Coffee. There is also a convenience store with a friendly staff. Around the corner is a public laundromat. Bus stop is one block going Diamond Head and to Ala Moana Shopping Center. I would recommend this hotel and would definitely stay here again.

This hotel is great for anyone wanting to be close to everything! Rooms are a bit small all have a balcony, coffee maker microwave, and fridge. Hotel staff very friendly and always willing to help. Pool is small but not crowded and Great to cool off in. Continental breakfast is included as well as a safe in your room. The hotel offers free beach towels, beach chairs and boogie boards to take to the beach.Very expensive to rent at the beach 30 dollars for 2 hours. Hotel also offers free shuttle to the shopping centre. You can also book your excursions here which we did and had no problems getting what we wanted. We would stay here again in a minute!

We stayed at the ilikai hotel and suites for the second year. We love that the resort is close to a lot things. Catching the bus or trolley is right outside the door. The beach is beautiful and not overcrowded like Waikiki beach. We will definitely come back here again. Thanks to Karol for his help in booking and providing information that we need to know.

Have stayed at this hotel many times now and find it affordable with all the comforts of home. Staff are friendly and helpful! There isn't a restaurant on site, but many in the area. The only thing I am not happy about is the amenity fee, but all the hotels seem to charge for this. I look forward to returning in the not too far future.

Loved our stay. Upgraded to deluxe ocean front with view of Diamond Head as our room with 2 beds was unavailable so they put us in a king room - we were thrilled. Infinity pool is phenomenal and every staff member that we interacted with in the hotel was friendly and courteous. We would definitely return.

hotel room was nice size with king bed and full modern kitchen. would stay again in tower 1 room 2504. the toto toilet seat was a surprising bonus. warm when seated and washed everything. lobby a little dated but clean

Hotel was very clean. Rooms may be a bit dated but had everything needed and were well taken care of. I would stay there again. Kitchenette was great. The staff at the front were friendly and helpful.

The hotel is in a great location across street from Waikiki Beach. Clean everything worked well in the room. We were given an upgrade to select ocean view room and a later checkout as our flight was late at night. It could use a bit of freshening up, but all in all we love it and the staff as well.

Very central to beach, shopping stores etc. Wonderful hotel with great free breakfast. Rooms were clean comfortable,very generous would stay there again. Had a great experience at Hawaii for my first time with my two little kids and the hotel was a big part of it.

We stayed at the Aqua Bamboo for a week while exploring the island. The location was perfect. A short stroll to the beach, restaurants, and shops. The building is small but quaint with all the basic amenities: comfortable beds, a pool, hot tub, beach towels, beach chairs, and coffee in the lobby. Great value! Would definitely stay here again if we return to Oahu! Can’t say enough about the staff, they were wonderful!!!

Hotel was older but clean. Great location to everything. Initial room was a bit on the small size but we upgraded to a larger room at a small cost that suited our needs. Staff were very friendly and helpful. Breakfast was provided with the room. the breakfast was the exactly the same everything single day. After 10 days it got to be a bit much. Some variety would have been nice.

Our family just spent 7 wonderful days at the Disney Resort in Hawaii and it was amazing, everyone was so happy and helpful there, and our ocean view room was amazing. I would recommend this resort to any family who is thinking of going.

The washrooms are quite disgusting. Broken tiles, missing grout. Scared to stand on the floor. The Westjet vacation people are put in the worst possible rooms. You cannot open the so called balcony window as they look directly onto the next door hotel large fans. They sound like a jest taking off. Pillows are rock hard. Management did not care.

The whole experience was very nice, staffs are friendly and facilities are accessible. Premium location and nice view of the beach. the rooms are bit out dated, need renovating, not dirty but just old interiors.

Rooms are appropriate for area (price and size) but a little dated Be aware of the additional resort fee charged (on top of your booking cost) of $35.00 per day. The fee does allow for towels and chairs that can be taken across the street to Waikiki Beach

Very clean and lovely hotel, perfect location for all our endeavors around Honolulu and beyond . We loved the Wednesday receptions in the lobby, Getting free rentals of movies or games to occupy the more chill days. clean pool that was fun to swim in. Great room with a beautiful view of diamond head and the ocean.

Aulani Disney Resort was a wonderful experience staff was excellent . Enjoyed our visit and met with family members. The scenery was amazing we had a wonderful view from our room . The food was good and catered to your dietary needs .A wonderful resort for all ages will definitely go back in the future

We stayed at Ilikai Hotel and Suites for our Honeymoon, the view was amazing from our room, it had a full wall to wall Oceanview through huge sliding doors to a big balcony) and had a primo view of Duke's lagoon and the Friday night fireworks. The Ilikai is great value for its reasonable cost, fully updated modern rooms with full kitchen, resort is beautifully taken care of, nice lobby and general store. Free shuttle service was a great addition to this place. They made our stay special by having champagne brought to our room on arrival and helped us with any questions we had about Oahu, super friendly staff. Maid service was also amazing, rooms are always clean and refreshed. So happy we didn't stay at the Hilton next door, very pricey and very pushy with their timeshares. You can't even get through the Hilton's lobby without being harassed, it felt like a cheesy place to be. So glad we chose the Ilikai instead, it has great history in Waikiki and has a classy timeless and homey feel, with a very relaxing atmosphere.

Beautiful Resort, well kept. The staff were very friendly. The checking process was very quick. The Resort was about a 10 minute walk to the busy Waikiki beach and to the main shopping area. The resort fee was high.

Everything was amazing! Food, accommodation, grounds, pools, beach!!! The Disney experiences were magical & not overdone !! We truly enjoyed the resort & everything it had to offer! Some pluses - The Menehune experience. The lazy river, water slides, lagoon, The luau was magic - food was fabulous & the talent was AMAZING!! The staff - EVERY ONE- was so guenuinely happy & truly expressed Aloha!! We will be back!

we stayed in this hotel many times we like the location and people who managing the hotel. We received the upgrade from studio to 1 bedroom apartment without even asking thank you very much we will be back

resort was clean, everything you needed was right there, step out the open hallway right onto the beach, good food and drink, either poolside or beach side, nightly entertainment, well staffed with friendly helpful people, nice atmosphere to relax, or starting point for excursions, walking distance to shopping, off resort dining etc, when asked to join their discovery club, do it, the dining discounts alone are worth it and it's no cost to join

Great resort. Close to everything. Breakfast buffet was well done and fresh every morning. I would recommend this hotel/resort to anyone. The resort was doing a elevator modernization project and often times the wait for an elevator could be ten mins. Despite this. Everything else was fantastic.

The room we took was a partial view of the ocean room 593 but we had a spectacular view of Waikiki Beach and surrounding hotels. The rooms and balcony were just right for 2 people. Everyone is friendly, helpful and anxious to please. My mother and I stayed there for a week. The food in the dining areas are a bit pricey but good and plentiful. There are other restaurants nearby more reasonably priced for inexpensive dining, breakfast or lunch. I hope to come back to Hawaii again only in November next time when the trade winds and surfing competitions are on. We came in April had lovely weather at Waikiki Beach. How would I rate this hotel, 5 star all the way. By the way we booked with tripcentrall.ca and got an excellent package deal.

We thought the room we had was good and the Wednesday evening with drinks and food was enjoyable. The coffee in the morning was also good. The only problem I had was that I did not get my messages when my cousins and also my friend's nephew phoned several times and my friend in Vancouver called 3 or more times until finally she told the front desk to put a note under my door.

Clean hotel, friendly staff, located on the beach right at the break walls. Close walk to the Zoo, bus stops right at the hotel. Very nice view from the balcony. Complementary chocolates at check-in a nice touch. Check-out is at 11:00am, and with our flight at 10:50pm, bell hop services will hold your bag for the day, and hotel offered us their complementary hospitality room which offers TV, computer, a washroom and shower facilities to freshen up before our flight. This allowed us to visit the zoo on our final day, and walk the strip one more time after checking out of our room.

My husband and I recently stayed at the Luana in Waikiki February 28 till March 7, 2018. I will stay there was absolutely amazing we could not have been any happier. Upon arrival we were greeted with many aloha’s as well as a very quick check in. We stayed on the ninth floor our room was very clean and the maid service was outstanding we had a mini kitchen suite which was absolutely fantastic so we could cook our own meals and not spend so much money in restaurants. Our hotel have a pool which was nice to take a dip in on those hot days that we did not want to spend time at the beach, we also had a laundry facility there which was also great so that I could get our laundry done before packing up and coming home. Overall I would most definitely stay at this hotel again and I would recommend it to anybody with family or without family even seniors would have a good time at this hotel. I think everybody for their generous hospitality while we stayed there. Mahalo new friends and hope to see you again

Through tripcentral.ca, I and my wife just came back from Honolulu, Ohana Waikiki Malia Hotel. The location must be one of the best in that area. Waikiki beach is right there, all tourist spots there in walking distance, all kinds restaurants around there. Ala Moana Beach Park and shopping Center can be reached by Trolly Pink, which is free by the card of Ohana Hotel. About the room we occupied, it was a right size clean suite room. the kitchenette and a mini refrigerator wored well. Bath room things were in a good condition. we drank tap water directly, whose taste was great. Working personnel there were all kind and quick responses in all cases. But one thing during a sleeping night, there were sudden noises, which were big enough to wake you up. those seemed to come from upstairs. If we come back to Honolulu, we will choose this hotel, and would like to recommend this hotel to others.

We really enjoyed our recent family vacation at Disney Aulani. The hotel is very well kept and every staff we encountered was very friendly. The rooms were very comfortable and clean. As far as dining, Ama Ama was a nice restaurant with a great view, but it was pricey and we weren't happy to pay the automatic gratuity with our party of 8. While our server was friendly, she was not very attentive and it was disappointing given we were there celebrating my daughter's birthday. Makahiki was fun for the character dinner, but we felt it was overpriced at $52/person (including my 10 year old), we just didn't feel the value was there. Ulu Cafe was great for a quick grab and go breakfast and lunch and the poolside cafe was decent. We would have liked to have a "middle of the road" dining option for dinner. Thankfully, there are a few options outside of the resort within walking distance. The pools were fun and we spent a lot of time on the lazy river. The beach was beautiful and it was a nice surprise to be able to borrow sand toys and boogie boards for free! Our favorite feature of the hotel, hands down, would have to be the scavenger hunt...what a fun interactive activity! We hope to visit the resort again in the future.

The Ilikai hotel was great! We stayed in a luxury junior suite with ocean view and it was definitely worth it! We enjoyed our large balcony the most but the kitchen was handy to have. The grounds were pretty and the hotel was very clean! There’s a great coffee shop right in the hotel and a restaurant with great breakfast! The only complaint would be that the pool area could have more chairs available. Each time we went to the pool there were no chairs left so you wonder around until someone leaves which doesn’t always happen a few times my husband and I sat apart at the pool because of the lack of chairs. The hotel is within walking distance to many restaurants and things to do! Would definitely recommend this place to stay!

The resort was very family friendly, well laid out and the room was excellent. The food at the restaurants was very good and we enjoyed having lots of lunch options. The beach toys and boogie boards were a great bonus for the kids.

Overall Average Likes: Our room was very spacious and included a fully equipped kitchen. The kitchen was amazing for making breakfasts and snacks. The hotel includes facilities to rent cars, book tours, rent dvds and video games, a coffee shop, a restaraunt (not that good), and a convenience store with basic necessities, some food items and souvenirs. The beach is accessible within a 5 minute walk. Dislikes: Booking tours at the hotel was a disaster. Each booking agent that we consulted with gave us conflicting information and did not provide a high level of customer service. The location of this hotel was so-so. After walking around, I wish the location was more central on Waikiki beach. Instead, this hotel is situated more on the end.

The hotel was very clean and the staff friendly and very helpful, the lobby was very clean and had a warm feeling as you enter the building. It was bright clean and more than enough staff to help you feel as family. There was laundry room on the Sixth and The Thirteen floor which also were very clean, Our experience was very good and we would defiantly stay there again.

My wife and I have been to Waikiki a number of times - most recently this past July ( 2017). While there are other hotels that sit directly on the beach, in our opinion, there is no other hotel that gives you grater value for your money than the Park Shore. It has an ideal location across the street from the beach and beside the Honolulu zoo and Kapiolani park. There are lots of amenities next to the hotel like the pool, Starbucks, Lulu's and a Japanese restaurant and of course the ubiquitous ABC stores. The hotel also features a surf shop as well. My wife and I really enjoyed going for walks at nearby Kapiolani park and having supper at the Barefoot Beach bar café where you can breathe in the salty air of the ocean and watch the amazing tropical sunsets. The hotel itself is very clean and very well kept. The lobby has nice tropical flower displays and we really liked the openness of the space and floor to ceiling windows that let in so much light. The staff is extremely helpful and friendly both at the front desk and the cleaning staff. A nice touch since we were last there is the free wifi in your rooms and the beach towel and chairs the Park Shore makes available. We will be returning to admire the views of Diamond Head and the vistas of the blue Pacific ocean you can see from your room. We recommend the "ocean front" rooms - well worth the extra dollars. All in all a great tropical bang for your buck !

Hotel and my package were good, Air Canada delayed for 6 hours and when I asked for a blanket on the plan they told me I need to pay 7 USD.Overall the hotel and the service was good and we had a good time.

My husband Brian and I had the pleasure of staying at Courtyard by Marriott Waikiki April 19-29, 2017. Newly renovated rooms, friendly and informative staff free wifi, non smoking. Housekeeping was excellent. This hotel has a Spa, Spada restaurant and a lovely landscaped pool area. The Bus stops right in front. Any excursion buses are available a block away in front of Ross', all trolley routes at the Galleria are 1/2 block away. Beach is 2 blocks away and International Marketplace is close by as is the Royal Hawaiian Center. Area is abound with restaurants and shopping for any lifestyle. We were extremely pleased with our stay and would not hesitate to return. Kathy & Brian Kent

This was our first trip to Hawaii and we couldn't ask for a better hotel for our budget. Our room was clean and comfortable. The free breakfast was delicious and the location was great. We enjoyed the valet service and the hotel staff were all friendly and accommodating. We stayed on the third floor so we could simply walk down the hall to breakfast every day. We could easily walk up one block and take in all the sights on the strip every evening. The only thing I would change is the coffee. They serve Seattle's Best, when Kona Coffee would be a better local choice.

Room no.433 assigned to us was spacious and clean. Infact, sometime we could get the room cleaned in our presence. Balcony was overlooking terrace restaurant and swimming pool. Breakfast although with less variety but was sumptuous. Wind played the spoilsport for the breakfast as food particles were strewn everywhere...it appeared totally unhygienic. All the hotel personnel were very friendly and served with smile. Location is excellent although not on the beach. Pick up and drops were convenient for sightseeing. Overall value for money spent.

Friendly and obliging staff were an asset to this otherwise unexceptional hotel. It's close to the beach and shopping as are most Waikiki hotels, but near the Kapiolani Park end if you want to get away from the crowds. No complaints about the rooms, but nothing special either. The main floor public areas, bar, restaurant are a bit dark and lacking in outdoor "Hawaiian" feel, so not particularly inviting. A real plus was a free hospitality room to change so we could enjoy a last full day on the beach before a late night flight.

The Aqua Pacific Monarch was perfect for our stay in Waikiki. The hotel is 5 minutes from the beach and the rooms look as though they have been recently updated, very clean and modern. The staff is awesome! They are all extremely kind and genuine. We upgraded our room half way into our stay and they were so accommodating, we were greeted every time we walked in or out of the hotel. The lemon water on the front desk was greatly appreciated after those long days on the beach, not the mention the complimentary cocktails and hospitality hour on Wednesday! Keep it up, you guys rock!

A good hotel in a good location with great staff! Staff went out of their way to accommodate our needs. Good breakfast options were included with our stay. Beds were extremely comfortable. Overall a very enjoyable experience at this hotel.

Everything was wonderfull the staff was very courteous and pleasant, every thing was clean, view from the large balcony was delightful. We have already recommended this hotel to our travel agent and friends

Excellent rooms , clean , great view of ocean , super checkin service , breakfast buffet was superb . Overall great hotel with great location ! Short walk to beach (2 minutes) staff beat our expectations ,and help make holiday very enjoyable .

Right from the minute we arrived at the hotel, we were treated like royalty. Whether it was the person at the front desk, the cleaning staff, the wait staff at the restaurants or the pool attendant, the service was first class. The hotel was spectacular. The pool area was spotless and luxurious. The view of Waikki beach while having breakfast at the Shore restaurant was breathtaking. The room was spotless. The customer service was top notch. I even received personal emails from the manager thanking us for staying there and asking for my feedback. The service in the restaurants was outstanding. The food was nothing less than exceptional. I can't say enough about the positive experience I had while staying at this hotel.

We had a great view, the room was comfortable. The location, the pool, the Tiki bar downstairs and the friendly staff made our holiday stay a memorable one. I would just encourage a little updating in the washroom.

This hotel offered us a clean, comfortable room. We had a spacious room with a kitchenette which spared us the need to eat out all the time. We were close to the water, grocery store, church and the Alo Moana mall. Our room card got us on the Pink Line shuttle for free.

Ala Moana Hotel was beautiful. We thoroughly enjoyed the breakfasts at the Plantation Cafe. Lots of fruits and hot dishes. Service was excellent. The people working there are very nice. The hotel is only minutes from the Waikiki beach areas and we always walked. Walkway directly to the mall also was very convenient. This hotel is used by all the airline pilots and personnel so you know it must be good.

clean room and most importantly timely housekeeping. It may not be the prettiest hotel but you don't stay inside your hotel room in Hawaii. Definitely get the job done at a reasonable price. Would recommend.

It was close to everything. Our room, aone bedroom suite was very large and clean. Wehad corner room on the 18th floor. The views were spectacular. It was tired looking and the bed sofa was uncomfrtable. The staff was freindly and haepful. Weloved has a restaurant on site.

We liked that it was close to the beach and shopping area.Good view of the ocean.Room was clean but was small.Friendly,helpful staff.The breakfast area was crowed and had very little shelter from the wind or the rain that we had.The area was clean and the staff were excellent at keeping it that way.The staff kept our room very clean and tidy everyday.

Hyatt Place is a three minute walk to Waikiki Beach and easy walking distance to shops and many restaurants. Hop on and off buses and trolleys stop very close to this hotel as well. Pool closed for maintenance for part of our stay but able to use pool at nearby sister hotel.

Perfect hotel! On a wonderful sandy beach, two pools, overlooking a marina with fabulous restaurants. Walking distance to awesome shopping. Friendly staff, definitely couldn't ask for a better location!

The Hilton Hawaiian Village Resort was my home for my honeymoon. I loved the ocean view and being able to watch the surfers on Waikiki Beach every morning! Our room was very 'roomy' with lots of storage space, a balcony whereby we could sit and have a coffee or drink, and the room even had a coffee maker and small frig to store small food items. We were able to walk to a variety of restaurants and shopping from the resort AND we also were able to take the bus and trolleys to various attractions, very easy to navigate ourselves. The resort had lots of swimming options, pools, a lagoon and ocean. We also loved seeing the fish and turtles that were in various ponds around the resort. Loved our stay at the resort!!

I loved my vacation in Hawaii. The Outrigger Reef-Waikiki Beach was fantastic-clean rooms, wonderful staff, beautiful pool, and great service. Choice of three amazing restaurants and nightly music. The beach is great- you do have to watch for coral when you go further out in the water. Great location-close to shopping and amenities. I would go back in a heartbeat.

We received a warm welcome when we arrived. It was our honeymoon and a bottle of champagne was sent to our room. Our room was clean and ready for us. The housekeeping staff was very accomdating as my husband has M.S. and needs to sleep in longer. We would stay there again!

From the moment I checked arrived at the hotel until I left everything was perfect. I had requested a room on the second floor facing Kalakaua Avenue and it was waiting for me. Sophie on the front desk welcomed me as a returning guest. She had the true aloha spirit. My housekeeper (I had three during the week) took care to ensure my room was clean and well stocked and one even had a few minor things fixed which I hadn't even thought about. When I checked out Sophie was again on the desk and it was nice to see her to thank her personally. I find this hotel is perfect - across from the beach, a Cheesecake Factory, and there is a Macy's downstairs. I would return to this hotel if I am ever on Oahu again. The aloho spirit is alive and well there.

The staff was very friendly and very helpful, the main lobby was beautiful with a Hugh flower arrangement that was a variety of orchids. Check in was quick and the rooms were very nice. The restaurant for breakfast was fabulous having a wide Varity of food as well as fresh fruit. The swimming pool and work out room were always clean and very neat. The halls were clean and the hotel was very quit. I would stay there again I was that please with everything.

This resort was amazing. Check-in was a breeze. Six of us stayed here from May 6 to May 9,2015. We received a free upgrade to a partial ocean view room. The view was beautiful. The entire hotel was extremely clean and well maintained. All of the staff were extremely courteous. This hotel is in an excellent location right on the beach. We ate at their Shore Bird restaurant one night. For $20 you can BBQ your own meat and enjoy their salad bar. As I have an anaphylactic allergy to fish and shellfish, I was a little nervous about eating there with all the food going on the same grill. The restaurant manager and the head chef John came out to talk to us. They were so accommodating. They cooked my meal and my sisters in the kitchen for us. John then went over the salad bar and asked what we would like and he prepared everything separately in the kitchen and brought it out on platters to avoid any cross contamination. What service!!! I would definitely recommend this hotel.

We enjoyed a beautiful ocean view room, which was really nice, updated and clean. Hotel staff were very friendly and being on the beach with a breathtaking view of Diamond Head was spectacular. We would recommend this hotel to anyone and will most definitely stay again.

Excellent hotel in the heart of Waikiki. It's location right on the beach is amazing.If you're not a beach person there is a wonderful pool just steps away from the Hulla Grill.The Grill offers breakfast, lunch, and dinner.

Our vacation spent at the Holiday Inn Waikiki Beachcomber was very enjoyable. The hotel was centrally located to everything be it shopping, the beach, restaurants, buses and many attractions you could walk to. I would definitely stay at this hotel again when visiting Hawaii./

We really love this Hotel resort, it is amazing fantastic place that we have been and the areas are very clean and swimming pools are very clean and warm water. We will love to go back here again and will bring our family with us to share the nice resort.

The grounds had minimal facilities. The restaurant was outdoors and when we arrived there was a storm so dinning was no fun. For the overall condition of the hotel and it's location, it definately wasn't worth the amount paid for.

My husband and myself stayed October 29th to the 30th. The location was so terrific. It was only 2 blocks away from the beach. Our 11th floor room also had a partial view of the ocean, an unexpected surprise. We found the room was very well appointed, clean and the bed was very comfortable for us. The rooftop pool has a wonderful view of the ocean and surrounding sites. The staff was very friendly and accomodating. We would definitely stay again if we return to Hawaii

Whether you are talking about the location, lobby, service, rooms or restaurant, this hotel is simply the best! My wife and I stayed there for 12 days and simply put, this hotel has it all. First you have the history and tradition of the First Lady of Waikiki; Afternoon tea in the veranda, colonial architecture rooms with shutters, sweeping staircases and lobby that take you to another time of elegance. Service, whether it is at check in or out, for your room or supper is pleasant and helpful. We stayed at the banyan section, city view room and would stay there again. Loved the shutters, shower and heavenly king size bed! Especially liked being only steps from the pool and beachouse outdoor restaurant, The pool area again is wonderful with the banyan and palm trees providing shade if you so wish. I particularly enjoyed listening to the performers singing island style music while we relaxed by the pool. Again you are steps from the beach and panaramic views of the ocean and Diamond head! Catamaran out outrigger canoes are close by as is excellent restaurants and shopping. Bottom line, you won't be disappointed! Truly a resort with real Aloha!