Top notch as expected from Westin, big potential for long walks but shuttles always available very quiet in Aug /sept staff amazing food good at buffet but restaurants top notch. Golf quite expensive factoring exchange rate so we skipped.. lots of animals on resort .. that was great Recommended

I stayed at The Westin Playa Conchal Resort in November 2024 with a group of ten friends, and our experience was excellent. The service and hospitality exceeded our expectations. The staff were consistently professional, courteous, and attentive, ensuring that every detail of our stay was taken care of. The resort itself is beautifully maintained golf grounds, beautiful beach, and facilities that balance luxury with comfort. Our accommodations were spacious, modern, and well-appointed, providing the perfect vacation experience. Dining was exceptional, with a diverse selection of restaurants offering high-quality cuisine and excellent service. The atmosphere throughout the resort was relaxed yet refined, making it ideal for both groups and couples seeking a premium all-inclusive experience. The pool, beach area, and evening entertainment all contributed to a memorable and enjoyable stay. Overall, The Westin Playa Conchal exceeded all expectations in terms of service, quality, and experience. I would highly recommend this resort to anyone seeking a first-class getaway in Costa Rica. We look forward to returning in the future.

I recently stayed at The Westin Reserva Conchal and I cannot say enough wonderful things about this resort. From the moment I arrived, I was impressed by how beautifully maintained the property is—lush greenery, stunning wildlife, and a peaceful atmosphere everywhere you go. The rooms were spacious, spotless, and very comfortable, with everything you need for a relaxing stay. The beds were heavenly, and I always woke up refreshed and ready to enjoy the day. The food and drinks exceeded my expectations for an all-inclusive. There was a wide variety of options at every restaurant, and everything I tried was delicious. Service was attentive and friendly—staff truly went above and beyond to make sure guests felt welcome and cared for. The pool and beach areas were incredible. The pool is huge and relaxing, while the beach at Playa Conchal is simply breathtaking—soft sand, warm water, and plenty of space to unwind. It felt like a tropical paradise. Overall, the resort offers the perfect balance of relaxation and activities. Whether lounging by the pool, enjoying the ocean, or exploring the property, every moment was enjoyable. This was an unforgettable stay, and I would highly recommend The Westin Reserva Conchal to anyone visiting Costa Rica. I am already looking forward to returning!

We recently returned from this resort and cannot say enough about the great quality of the food, accommodations, service and surroundings. The weather was a bit windy but a welcome relief from the heat. The beach was clean and water a beautiful temperature. Vendors selling their wares kept a very respectful distance so we didn’t feel like we were being overwhelmed. Although we had a flight delay on our last day our concierge went above and beyond to arrange our shuttle to the airport. All that said we are already planning our return trip to beautiful Costa Rica.

Great resort with the best service from concierge to pool staff. Every staff member we encountered were always asking if we needed anything. Rooms in the towers are a little outdated but understand they are renovating this summer. Grounds are beautiful with lots of wildlife. Food at this resort was average for all inclusive. Definitely need more lighting on the walkways around resort.

This hotel was disappointing. Here's my feedback: transfer to hotel did not have my name on so I had to wait for 30 minutes to get services; buffet closed twice during my stay with no communication; food was not good (i.e., birds pecked holes in buns); pool servers did not bring bottled water when asked (had to confront them to get service); water main broke and staff had to take water from the pool to flush toilets for a whole day; adult pool is cold and takes until noon to get to a somewhat alright temperature, plus is only 5' deep; lots of howler monkeys and iguanas around the hotel/pool area which also means there's poop on walkways; poor beach access as there's a stone wall at the beach area; one opening to walk to the beach but no service/lounge chairs unless you ask, then the locals try selling you everything possible; during my 2nd week, the room above me was occupied by a bride who used the room as 'control central' and was so noisy after a few days that I had to be relocated to another room; mini bar and coffee was often left unstocked; and someone was smoking nearby which was noticed in both rooms that I occupied. Go to another resort as this one needs much better management and services. :(

The staff, grounds and restaurants were all fantastic. Our rooms were very clean and close to the beach. I would definitely recommend this resort especially for families with small children….the staff at the Kids Club were amazing!

We love Costa Rica for the people, the weather and the natural beauty. The Westin gives us all this plus the comfort of an excellent resort. I find the golf course beautiful yet challenging.This is our go to in December and January.

This was our first trip to Costa Rica and I can not wait to go back! The resort is beautiful, the people are beautiful, EVERYTHING is beautiful. For those of you who want details, we have no complaints but for those who might... 1. The Resort: The Westin is about an hour from the airport but the drive is scenic and the roads aren't too rough, some twisty roads and curves up and down the mountain though. The resort is on the larger-side but there is a regular shuttle system. We walked everywhere on the resort to take in the scenery. We didn't go in the pool but it looked like a great spot to hang out as well. The BEST part of the resort is all the lush agriculture and wildlife that you will get to see up close and personal! We saw monkeys, iguanas, cranes, chipmunks, armadillos and many different species of fish, birds, butterflies etc. etc. etc. It was just amazing. 2. The food: We LOVED the food and we are vegetarian/vegan. There are plenty of food options for meat-eaters but we really appreciated the freshness and health-conscious preparation of the food. The fresh fish was great and we also appreciated the unlimited reservations and a la carte food options. 3. The beach: We went to the beach and into the water everyday. Apart from occasional panhandlers, the white sand/shell beach is very serene and beautiful 4. The staff: We have been to Cuba, Mexico and Dominican Republic and what we appreciated about Costa Rica is their ability to communicate almost flawlessly from Spanish to English. The staff was also very pleasant and courteous. 5. The room: We stayed in a Deluxe Junior Suite and we loved the interior design and decoration in the room. Very Feng shui. The only complaint would be that the adjoining wall/door is thin so you can hear EVERYTHING next door. Nothing the T.V. couldn't mask though. It was only my husband and I (ages 38 & 45, married 12 years) this time around but we intend to return with our children (ages ranging from 5-19). This resort has set a new standard for our travels! Thank you for a great experience!

Food and service was excellent. Room was comfortable and clean. Staff friendly and attentive. However, the hotel provides no beach chairs. No security on beach. Many pick pockets in Costa Rica. Few designated smoking areas which were poorly lit. Pool was poorly lit at night. Hard compact sand and murky waters. Bring lots of $$$ everything on resort is expensive.For example $16 USD for a small coffee cup. In addition, the hotel is under staffed. Long check in times. Bring your own steak knife. None of the restaurants provided me with a steak knife for my steak dinner.

This resort is absolutely beautiful with lots of plants/trees/foilage/wildlife (monkeys, iguanas, etc.) All staff were very pleasant and helpful. Awesome service at the pool bar. The pool itself is huge! The food is very good at the buffet and the specialty restaurants although we did not care for the Latin food (found it quite bland). Our favourite was the Mediterranian restaurant.......amazing Bruschetta! The only down sides are that the beach is public (I believe all beaches are public in Costa Rica) so there are no beach chairs. We just brought our towels and used those to lay on. The actual beach itself is quite nice. Also, I got bit a lot at this resort by various bugs (I seemed to be the only one out of our group of 4). Bring bug spray if you are sensitive to bug bites. There is a small town down the beach (about 1.5 km walk) called Brasilito where we went and had lunch at a nice little restaurant just off the beach and did some souvenir shopping. We found the prices were about half the price here as they were at the resort. All in all we loved this resort and Costa Rica itself!

My Boyfriend and I traveled to the Westin the last week of February and it was an excellent week! Beyond the fabulous weather this resort delivered exceptional service, Great golf course and good food. Our favourite restaurants were Bamboo and the French one. We stayed in tower two in the Beach Club which also offered 24 hour room and concierge service and no additional charge! My only recommendation would be that the Westin change up their buffett a little more for breakfast and lunch. Although this resort has very little night life I definitely would return.

This resort is beautiful with clean, spacious rooms. The staff make this resort stand out. Everyone we met had a smile and was friendly and helpful, especially Didier at Imperial bar. Well done 👍 Pura Vida

It took us a couple days to figure out where we are and what direction to walk the beach/pool in this big place. The good news is that rides to your destination were readily available. I would not say the place is perfect, but the rooms were decent food was very good and the staff extremely friendly. Golf was good as well albeit a lot of the traps were being revamped and void of sand.

Lovely hotel, lovely grounds. Great pool staff. This is NOT an all inclusive. For once would like to go to an all inclusive where you didn't have to continuously reach into your pocket!!!!! Food was ok, but the staff need to be educated on how to serve one course at a time and not altogether!

We stayed at the Royal Beach club, which is the adult section of this great resort. The rooms are very large, and well appointed. The grounds are beautiful. The staff are amazing. Well trained, polite, and cannot do enough for you. The only negative, is that the food could be better. There is plenty of selection, but they need new chefs. Also, the servers need to be better trained. They tend to bring all the courses at the same time.

This was my second time at the Westin Playa Conchal within 1 year. My husbands' first time and from the minute we arrived he couldn't stop raving. Special thanks to Stephanie at the front desk. The hotel is on a reserve and from the moment you arrive you experience the best that Costa Rica has to offer. From Howler monkies to Magpie Blue Jays it is like being in a wonderland of wildlife. The hotel staff are wonderful and accomodating. The food is diverse and delicious along with a beautiful presentation. The resort offers a variety of day trips, sports, water excercises and a variety of daytime recreation if you are so inclined. The pool is warm and wonderful with a swim up bar. The rooms are large and clean in bungalow configurations that allow the guests to feel like they are at resort that is both indicative of the country and as comfortable as being at home. In a nutshell we loved and now want to go back with our whole family.

Couldn't ask for anything better - enjoyed the entire experience 😍😍🐾🐾🐾🐾🐾Everyone was friendly and helpful and went over and above to make our stay out of this world‼️‼️‼️‼️Would love to return in the future to do things we didn't have time for.

The attentiveness and positive attitude of the staff made our stay very enjoyable. The restaurants offered excellent variety and foods with great service. At the Royal Beach Club pool, we enjoyed relaxing with wonderful service. All requests were addressed as soon as possible with enthusiasm. Regarding the wheelchair accessible room, it could use grab bars in the shower and the walk in closet is not accessible by wheelchair at all. The walkways/ driveways are not conducive to smooth rolling of wheelchair casters. The office building for the Royal beach Club did not have ramped access and the doors are small and heavy to open from the wheelchair without assistance.

Exceptional food,service-no complaints I don't know what you expect me to say as I have no complaints except having to type a long review I hate typing and it takes me forever I discovered the dirty monkey drink and the bartender at the main lobby as were leaving on sat dec 3 @11:00 did an amazing artistic touch with a chocolate picture on the top of our drinks! PURA vida! The

This resort was awesome - the staff were all very friendly, cheerful and courteous. Food was amazing and at every location I ate at. There was ample to do and the best part of all was that it was not yet crowded at the end of November- beginning of December.

Overall a very good resort. Beach not as nice as many resorts and pools were a little cool for old folks like me. The meals were amazing. Taste, selection, presentation, service, all exceptional and 5 Star IMO. Beautiful grounds and constant maintenance and enhancement going on. Exceedingly friendly staff at every contact point. Off site excursion program very well organized. It is far from some of the real features of Costa Rica though but wonderful for a high end vacation experience.

This was a 40th year reunion for a group veterinarians and included 40 people. All were accommodated in close proximity in an adult only area which was perfect. Because this was shoulder season the resort was never too busy or overcrowded. The staff were friendly and attentive and very helpful with just about everything. The golf course was in reasonable shape given there was a hurricane the week before. Green fees were discounted because of that which was a bonus. Excursions were available for zip lining, a river cruise, trips into Liberia and even to Nicaragua. A sunset Catamaran cruise with snorkeling and other water activities was great. Driving time to off site activities was at least 1 hour. The beach is near by and provided opportunities for snorkeling, bicycle and horse back riding. The food was exceptional in each and every restaurant. It was the perfect getaway for catching up.

Rather than repeat what everyone says about a great five star all inclusive as my title says it all, I'll make only a few observations. I went with a group of 38, one of whom was in a wheelchair. He travels frequently and said he'd never been to a hotel that was more sensitive and accommodating to his needs with the one small exception that the shower lacked grab bars. They found a chair for him instead. I've been to other hotels with a Royal Beach club equivalent and would recommend using that option if you appreciate a quieter pool, pleasant, non intrusive music playlist, and a very nice spot for breakfast and lunch nearby ie. the Faisanella. If you'd like a delicious burger and GREAT fries or a pizza, order ahead at the bar right at the pool and eat from your lounge chair. There is a bit of a wait as it comes from another kitchen so enjoy a Dirty Monkey in the meantime. Their Clubhouse could be improved upon with a dedicated private bar rather than someone disappearing into the back and improving the lighting and seating arrangement. You can get drinks there but the atmosphere is a bit lacking IMO, compared to other private clubhouses I've seen elsewhere. We'd take our drinks in the evening to the small patio outside which was candlelight and very pleasant. Our favourite evening bar was the Imperial bar where live music and the fire/ fountain made for a fun atmosphere. Our entire group thought it was a terrific resort and wonderful holiday.

Everything met or exceeded expectations. We enjoyed the bus ride to the resort, learning about the socio-economic conditions in Costa Rica from our tour guide and actually arriving within one hour as were were told. Driving through the gates to the resort was like stepping into a new world. We had expected the grounds to be tossed after Hurricane Otto had passed to the north just the day before arrival. We were greeted with lush and well- cared for landscaping and everything clean and well presented. We were guests of the Royal Beach Club and enjoyed the concierge service, private guest pool, restaurant and service always with a smile and genuine concern for our enjoyment and comfort. The staff were terrific. I found it very personal when most staff made a point of knowing my name - making the stay very welcome. I was impressed. The staff went out of there way to make our stay enjoyable and always were willing to share the location of a large group of Howler Monkeys. On more than one occasion, the trolley drivers stopped beside as we were walking, to ask if we wanted to see the monkeys. We simply jumped aboard and enjoyed the monkey antics and when we were steady, they took us to our original destination. Service above and beyond. As part of a group of 38 persons celebrating a class reunion, the resort was accommodating to our requests to have two special group dinners during our stay. Not an easy task to manage this size group but they made it enjoyable. My wife and I relished every meal we had at the various restaurants. On several occasions we had reservations that needed adjustment as friends wanted to join our table or we were invited to join others. The staff were wonderful to simply say, " Yes, we can do that." My personal favourite was the lamb skewers at the Mediterranean Restaurant. Best lamb ever. The rooms were clean, modern, and comfortable. In fact, every washroom on the property was presentable and clean, whether it was first thing in the morning or after late night cocktails and entertainment at The Imperial Bar! I was impressed with everything about our vacation. Pura Vida!

We recently returned from this resort for a stay between Nov. 6-12 and must say it's a great resort. Takes ~ 1.5 hours to get to the resort. Very large resort but doesn't take long to walk from the furthest bungalows to the pool, restaurants, etc. They also have little passenger transports to take people from place to place, either hop on one as they're heading by or a phone call to pick you up works too! Staff members are great & super friendly. All grounds are kept in great condition. They have 6 a la carte restaurants of which we got to 5 of them. All fairly good and a number of vegetarian options on all menus. Mediterranean and Japanese were our favorites. Portion sizes vary at restaurants so sometimes it's hard to say how much to order. The buffet was also good - usually lots of variety for lunch. Breakfast was standard and good each day. The pool is huge! Some days it was cleaner than others, a couple days it was quite dirty looking - should probably have a couple staff cleaning 1 - 2 times a day. They have a beach but very few lounge chairs out - not sure if it's a "resort property" beach or not as lots of locals and vendors are out there. Always had security at the entrance/exit to beach but locals are quite friendly. Pool service was hit and miss. Some days they'd have a person getting drink orders, other days nobody. Could definitely use another person or two. Could've used 1 more bar by the pool, sometimes it got a bit busy but never waited more than a couple minutes. Lobby bar closes fairly early but I suppose with only 1 restaurant to serve it doesn't make sense to keep it open after the restaurant closes. They do have a late night bar with live music and DJ's every night. Lots of indoor seating with TV's for sports, but could used more outdoor seating. It can get quite busy but is a nice way to wrap up your day. Overall I would recommend this resort. Would go back but likely not often as the "bang for the buck" is quite as good as Mexico or other destinations that may be closer to home.

The hotel was lovely and the setting was perfect. I was very impressed by the staff. Everyone was so helpful and pleasant. They made an effort to remember our names and said hello to us each time they passed us. There was no request too big and everything we asked for came in a timely fashion. Their English was fantastic and I can't say enough about their desire to please and accommodate us. For an all inclusive we were very impressed by the food. The beach was great and so was the location. Again I believe our trip was as pleasant as it was primarily due to the fabulous staff. The made sure we had a seamless experience. There were shuttles to move us around the property but we chose to walk and experience all the beauty and glory that is Costa Rica. We were greeted by monkeys and coatis' and sharing the pathways with iguanas made us feel like we were really getting the best balance of natural environment and modern conveniences. Overall it was a perfect trip and would definitely recommend this property for families and couples or friends looking for a wonderful place to vacation.

Set within a nature reserve, you don't get the clear cut views of the ocean like some other more modern resorts. You do get animals in their natural habitat though and its wonderful. I love sitting by the pool and listening to birds and monkeys and watching the friendly iguanas. Staff is warm, friendly and try their best to please. Loved the Riu Palace too but prefer the Westin for the nature.

We absolutely fell in love with Costa Rica and this resort. We upgrade to the Royal Beach Club package and felt like royalty with access to the adults only pool, concierge, etc. The entire resort was beautiful, it felt very exotic and so lovely. The food was incredible. We loved EVERY meal we had all week long. The beach is stunning. So peaceful and such raw beauty. We enjoyed the sunset every evening. We can't wait to return to this resort and to Costa Rica!

Let me start by saying the staff is amazing at the Westin. The rooms are dated but the beds are comfy. Lighting in the bathroom is not great. The resort is huge so expect alot of walking. Lots of chairs by the pool if you are up by 9 am. Our mini bar was never refilled... we had to call everyday for water and beer to be brought. The food is great at the a la carte restaurants but the buffet is terrible... everything is cold unless you get the made to order pasta or omlette. Make your dinner reservations as soon as you get to the resort... it took me 35 minutes to try to get through to the reservation desk which is insane. They can only book until each Thursday as a new schedule starts friday... so that left us without reservations on friday, saturday and sunday because we had an early excursion on the friday and by the time we got back to the room to call they were totally booked... which left us with buffet ...but we complained and were able to get 2 reservations. When we complained they told us its because of the big groups that they have this issue?? The resort has lots of wildlife to see which was my favorite part. We used Aaron on the beach for excursions, he was great and less expensive than the Nexus tours. Take a walk to Brasilito if you want to bring home some coffee or gifts as they are not as expensive as the gift shops. It was a great trip but I wouldnt recommend this hotel to my friends, you pay a premium price you expect a premium service.

The grounds were beautiful and well kept; our unit was spotless, spacious and the bathroom was very well appointed; the staff were extremely attentive and genuinely proud of their country and wanted to make sure you experiened all that you could; the water and beaches were stunning - you could walk at least an hour either way or walk the ATV trail; the food was excellent, the best we have experiened at any all inclusive and the wait staff were terrific.

Spotless, well maintained property. Rooms clean, spacious, modernized, with many amenities. Grounds well maintained. Many restaurants to choose from, but reservation system difficult to navigate. Food excellent. Beach is public so be aware that vendors are there. Staff are very friendly and helpful. I recommend Royal Beach section( adult only) for a premium experience.

I don't have a single negative thing to write about the Westin Conchal. The resort is beautiful, the food is delicious and the staff is accommodating. We traveled in a group of six and all of us will be returning in the future

Very happy with the property, and the service was always friendly. Clean and large room, well maintained gardens and pool area. We are really well at all the a la carte restaurants, and waiters were helpful and courteous. The beach is nice and water is clear, but surf and vendors discouraged many from using it.

I was impressed by the service, especially the 24 hour room service which was our favorite for breakfast (better than the buffet). We were celebrating our honeymoon and were given wine/chocolates however nothing else that the "honeymoon package" describes. Overall, we had a wonderful time and I loved the yoga classes and other daily activities available. I would definately return to CR and to Westin

The hotel grounds were beautiful and lush, the room was spacious, the staff outstanding especially Errol and David. The food was delicious, and the pool was beautiful, we loved the cabanas. We have nothing but good things to say and cannot wait to return.

I travelled with my wife and 2 children (ages 7 &10) between May 9-16, 2015. We enjoyed every minute of it. The food was great, the weather was amazing. I would highly recommend this resort to anyone.

This was an Amazing Resort, the rooms were spacious, the a la carte's were Fantastic and the weather was Unbelievable and the Pool was Great with sun and shade. It was like they dropped the resort in the middle of the jungle. We definitely plan to return here.

Everything about this resort was amazing, from the awesome service, to pools, to food and even the Karaoke! Made for a great relaxing vacation/honeymoon! We made some great friends and loved every minute of it! The views and beaches are amazing!

Great resort, beach was nice but not soft sand. Food was good not great. Service was fantastic. Very clean place. Villas are great with large clean rooms. Staff is fantastic, very kind and accommodating. Service around pool is limited and virtually no service at the beach. All and all a great spot.

The service at the Westin was phenominal. Super clean resort with amazing food. The grounds were very very clean and just an overall great experience. All of the staff were super friendly. Had a wonderful time.

The property and golf course are absolutely gorgeous and maintained beautifully. The staff are super helpful and there are so many! Activities are fabulous -excellent aquafit instructors every day. Restaurants are very, very good. The rooms are georgeous - we had a beautiful view of the golf course and the water fowl on the little lake/pond - building 411 rooms 6 and 7. The pool is huge and lovely. If you are looking for shallow , calm walk-in beach, this is not for you. The water is rough and the undertow strong. But the surfing at Tamarindo beach near by is great. I'd say this is the most beautiful resort we've ever stayed at (and we were pretty impressed with Sandals in St. Lucia)

My family and I enjoyed every minute we spent at the Westin. The staff was friendly and very helpful. Verny from the Swiss Travel made us truly feel like part of his family. The hotel amenities were well maintained, equipped, and our every need was met. I have vacationed in more than 15 countries all over the world and the Westin experience and the Costa Rican people top my chart.