Beautiful hotel, 2 lovely pools, great restaurants, friendly staff. Went in the winter (November) not very busy often nearly had the beach to our selves. Weather was great considering the time of year. Would do it all again

The Fairmount Southampton is a wonderful hotel with many fine dining rooms. The shuttles to the beach and Waterlot/Ferry Dock were excellent. The private beach was beautiful and interesting for snorkelers. The view from the room was wonderful, being located on some of the highest land on the island. The Gibbs Lighthouse is within walking distance. The only real set back to this location was that there wasn't any other amenities or restaurants not associated with the hotel. The cabs were always present and if you wish to spend and little less on transportation the No.7 and 8 bus went past the hotel taking you to the Dockyard or Hamilton. The private Ferry form from the Waterlot did travel 3 times a day and took you directly into Hamilton. This is a picturesque capital with plenty of shopping. The concierge desk was very friendly and organised outings efficiently and promptly.

Public areas and hotel grounds were just the way we remembered them. Everything was clean and staff are always very pleasant! The hotel beach & access to horseshoe bay and the rest of the beaches in Warwick parish are stunning as always! The main notable difference this time was that the menus previously had many healthy options to choose from and this time we were not as satisfied with options that were available. Many "fried" selections whereas previous visits had many heartwise; gluten-free; fat-wise options that were commendable.....not sure why the menus at the restaurants were changed....but it was disappointing to see it go. Also, the former "Baci" on site was replaced with a pub.....although a good option for families.....Baci's dinner options were also far superior. Ocean Club-level of service not as it used to be. Private beach is also not cleaned up very well at day's end by staff which is upsetting due to the ocean conscience values the hotel promotes. Waterlot was amazing as always! The concierge was unavailable by phone most days-which was also frustrating. Also asked for 3 luggage racks as we were 4 guests and was told that no more were available!!!Definitely not the experience I remember from previous years. Perhaps the 17% gratuity is making things a bit too complacent for staff. Not sure, but something that I think management needs to closely take a look at in order to ensure the level of service promised to guests is actually fulfilled.

Upgraded to club level and really enjoyed the service. Special thanks to Rolly and Pascale who were a pleasure. Weather is not really conducive for swimming at beach but enjoyed the beautiful walks along the water and lounging on the shore on the plentiful chairs.

Classic older hotel with tremendous charm. Great Bermudian hospitality from the cleaning staff to the front desk to the shuttle drivers to the restaurant servers. Off-season so not all amenities available, but we knew this going in. Great stay!

The hotel and staff fulfilled all my expectations. Clean, pleasant and lots of restaurants, beaches, pools and excellent shuttle service. The staff are friendly and go out of their way to be helpful. Property is well kept and greenery is well trimmed and neat

Our first impression of the resort upon check in was that of appreciation for the incredible aesthetics, cleanliness of the hotel and professional/polite staff that efficiently registered us then directed us to our room. We were pleased with our room as the room was very clean, spacious and comfortable. The grounds were immaculate as is the overall condition of the main building. The food was great, expensive but definitely great! At no fault of Fairmont, we simply felt out of place. The resort was too much for our needs and what we are accustomed to. Should anyone wish to experience the potential of full pamper, opulence and care, this is the place for you.

Beautiful beaches, amazing food, stunning hotel. Wil definitely come back again. Only a 2 hour-ish flight from Toronto. Only down fall is the automatic 17 percent gratuity with any meal at any restaurant on site.

The Fairmont Southampton is located on the most beautiful property. The grounds are immaculate and the view was stunning! The food and service in all the restaurants the we visited was very good. They had free shuttles running constantly to the private beach and dock, and a free ferry into and out of Hamilton.

The restaurants, spa, golf course, rooms and outstanding staff make this beautiful resort a place you want to return to, time and time again. The onsite trolley service makes it very convenient to get to the beautiful private beach for a day of relaxing and swimming.

The Fairmont Southampton is a fabulous resort which has everything you need and if it doesn't have what you need it has shuttles that will drop you off at the bus stops or a free ferry ride that will take you downtown Hamilton so you can get it. The staff are super friendly. Both swimming pools are beautiful and the outdoor pool is almost as hot as the outdoor hot tub. The beach club is gorgeous with lots of tennis courts, plenty of loungers and stunning sandy beach. I would say this is the best hotel with the most amenities on the island.

My family had a great time, we travelled down for my daughter's 6th bday and enjoyed our stay. The staff was very friendly and want to make sure your stay is enjoyable. The beech is amazing even though you have to take a bus to it. The food was great only meal we feel we was not up to par was the breakfast at the Windows resurant as the food was cold.