This hotel needs an update overall but the rooms are fine. The restaurants were buffet for breakfast and lunch but a-la carte only for dinner which was great. My issue was with the lack of nightly entertainment. They use one room with pool tables and let the guests sing karaoke to entertain themselves. The pool area was nice, clean and staff would come around and service you drinks all day. The beach always had a red flag because of the high waves. I would not stay here again because I want more of a luxury hotel with entertainment.

When we first checked in they tried to down grade us, since we have never been there before. We paid for a club room. After we said thought the club rooms were on the 6th floor. We got the room and no safe was in there or the other things that go with the club room. We changed rooms the next day. Only seen 2 pools. Said they have 7 restaurants but only 6, and only 2 open at a time. One never opened. One was open once and that was the Barn and the best meal we had. The buffet was not open ever night. After we seen the cockroaches on the counters 2 days in a row, we did not want the buffet. The Sumo restaurant did not have all what was on the menu, about 4 or 5 items not available, even if you were in there when it opened. We have booked all inclusive for the last 17 years except when covid shut the world down. We travel 2 or 3 times a year and this was the first resort that a rep. was not there at all. We had a free shopping tour and didn't know how to book it. Very little entertainment at night. The activities around the pool were aerobics, tequila volleyball and bingo.

We stayed at the Golden Parnassus June 2 to June 9th of 2023. The staff at the Golden Parnassus were amazing and the food was excellent at all of the resort restaurants. The room we stayed in was older and a bit run down (1st floor) as were other parts of the resort but it was very clean and we could see that there were improvements and upgrades being done through out the resort. The best part of the stay for us was the pool and beach! The beach area was beautiful and there was very little seaweed (sargassum) that is plaguing other areas of Mexico. I would recommend that you call the resort or your booking agent to get further information on the rooms and facilities, we found out later that other rooms on different floors had better amenities included and had we known we may have paid a bit extra to upgrade our accommodation. Overall it was a great vacation!

We had to switch rooms 3 x. First room ac wouldn't lower so too hot 2nd room leak in roof onto bed. 3rd room fine. They accommodated us quickly. Sometimes key cards wouldn't work. But I would still stay here again. The only resort I would ever say yes I will come back again. Staff so nice.clean facilities. Food good. Everything in walking distance. Loved it.

Okay.....so let me tell you! The Golden is the most amazing fun, fabulous vacation resort around. The hotel is so so clean. Everything gets cleaned every day, The bartenders are absolutely amazing. They make you feel like one of the family like you have been friends forever. The drinks are amazing! So many varieties and they are fast and fabulous! Fonzy has been there for over 25 years. He is so much Fun! Martin The person who conducts activities at the pool is so fun and fabulous and hilarious! There are 5 restaurants all offering something different and delicious! Service in the Golden is #1 and par none! All the extracurricular activities are so much fun! All the service friends are so polite, friendly and always go above and beyond to make you feel like the really care. The beach is absolutely fabulous! The waters are several colours of sky blue and so mesmerizing. The pool is awesome; you can chill in the pool and overlook the beach ocean. There are numerous bars all of which are so amazing! You CANNOT go wrong staying at the Golden. We had so much FUN! We loved every minute of our stay. If you are a social person you will enjoy this Resort so much! So many people we met have been going to the Golden for 6 to 20 years. That's gotta tell you! Everyone we met was so much fun and friendly. I just can't say enough about my stay. I loved it! I really found MY HAPPY PLACE!!!! Can't wait to go back!

Hotel looks tired. Poor air conditioning throughout. Rooms warm, restaurants even more so. Locked out of room almost every day. Food was good. Not enough umbrellas around pool. Aqua fitness excellent, pool volleyball included showing butts and breasts if shots missed. Overall a great getaway after pandemic but would not return there.

All the amenities, clean, good food and amazing staff. Perfect 5 day getaway. The beach is beautiful. Quick access from the airport. The restaurants never has a wait and check in and out was a breeze.

I recently stayed at Golden Parnassus Resort & Spa in Cancun Mexico for my 30th birthday. I was so insanely happy with this resort and heres why: The Staff: absolutely amazing! they take the time to get to know you, are always so friendly, and quick to get you whatever you need. The Food: incredible! the buffet was always stacked, and the restaurants on the resort (which were also included with your stay - no extra fee) were amazing! Bartenders: so much fun! they will joke, laugh with you and make you feel like family. you never have to ask for a drink they keep on top of you. Hotel: very clean! and hotel cleaning staff had our room spotless everyday. The Beach: perfect! white clean sand, no seaweed, and you can walk out for quite a distance into shallow water. lots of different types of rentals on the beach as well if you like to seadoo or paraglide. I would highly recommend this resort to someone travelling to cancun!

We didn't want to go to a huge resort where anywhere you need to get to requires a golf cart or 10 minute walk so this place was perfect. The beautiful beach was right outside the door along with a massive pool, excellent restaurants and fun and friendly night time bars. Our room was perfectly clean, although like everyone else states, a bit dated but if you don't mind that, then you will have a great stay. We were offered the upgrade on our room and took it because it included the mini-bar, internet access for two devices, a romantic in room dinner and top floor Jacuzzi ocean front room. Perhaps a bit pricey but you know, it was well worth it for us not to worry about wifi and it was great having a fully stocked mini-fridge in the room. Everyone was very friendly and the bus to downtown was steps away. Tipping is very appreciated and we were well taken care of. Everyone at this resort works very hard to make your stay a great one. We would go back in a heartbeat. The water was warm and crystal clear. As for restaurants we really enjoyed the Shangri-La and the Pier but not so much the Old Barn. Just not for us. The buffet had a wide range of great food choices for everyone. We didn't eat at Sumo. Thank you Golden Parnassus for a great vacation!

Overall I was very happy with everything. The staff is friendly and very helpful. The beach is always clean and maintained. Food was so-so but the drinks were always mixed quickly and fairly strong! :) rooms were very comfortable with good pressure in the shower. adults only and a smaller hotel are my favorites! I would definitely go back!

Negative: The rooms are very noisy, during the night and early in the morning. The room smells musty. No internet- You have to pay $ 53 /day for the internet. In the morning for breakfast not too many choices; it is the same every day. Not too many activities on the resort for younger people. Positive: Beautiful beach, smooth sand, clean... and the bars are close to the beach and pool. Very teasty food in the Restaurants, however, the same menu. Good service

Very well kept grounds and amenities. Great beach access and all the great quality food you can think of, including filet mignon. Staff is amazingly courteous and pleasant. Provide great and secure excursion.

Gounds are beautiful, food is amazing, staff are very friendly and ready to assist when needed. Rooms are basic; however, its clean. I mean you don't go on vacation to to stay in the room, so can't complain. I love that there was no pest/bugs, so that gets a thumbs up from be. I will definitely visit again. It also helps that almost every guest I spoke to was a returning guest. One guest I think he said his name was Paul, had been there 37 times 😳. I can definitely understand why he keeps coming back, after he told us his reasons. The way he talks about the place, one will think he's an owner there. But that goes to show you how welcome and at home the staff makes you feel.

everything about the resort was great except for BD travels... The two ladies that work there did not know a single thing about anything and up sell you on transportation from the hotel to the excursion but on the receipt they not only put the wrong Hotel name but they didn't even put to way pick up and drop off everything about them sucks... (BD travels that is)

hospitality was amazing, super friendly staff, very clean, beautiful property, tons of entertainment. We highly recommend golden parnassus, definitely going back!! Excellent variety of restaurants and buffets.

Very nice resort, rooms a bit dated but very clean and comfortable bed. Staff very friendly always going out of their way to help. Great location close to the airport. Beach was cleaned every morning with lots of water activities close by.

The was our first time to this resort and we really enjoyed it. Everything was spotless in the rooms and around the resort. The rooms are basic as in nothing fancy and I am ok with that. The beds are comfy and the air conditioning in our room worked to good lol. The shower was always hot with really good water pressure. The pool never felt crowded and always had activities going on. Sadly however the towel game at this resort is strong so the resort could help this by adding more umbrellas. I also think a few tables on the pool deck with an umbrella and chairs would be nice. The food and food availability at this resort is really good. 24 hour free room service with a limited menu. A snack bar at the pool that opens around 11 am and goes to the wee hours of the morning (it moves inside late at night) A buffet that is open for breakfast and lunch everyday and for a few evening dinners as well. Along with prepared food they also offer fresh cooking stations. The resort however really needs to get proper toasters as the ones they have are cheap home toasters and are pretty useless and worn out. 4 onsite restaurants with no reservations required that are open for dinner and one of these is also open for a sit down breakfast. Most of the food we had all week was very good with a few minor misses. The beach was so nice and the water was amazing. Most days are red flag days so if you are looking for a calmer ocean experiance this may not be for you. We loved fighting the waves for a bit most days. The best part of this resort is the staff who make you feel at home and a little like royalty . We will go back.

This hotel was great in every aspect. The service was friendly and prompt, the food was plentiful and tasty, and the beach is a true gem. I appreciated the smaller size of the hotel because that allowed for more focus on each guest, we felt taken care of. We had a few hiccups with our room and the front desk staff helped us right away, it was a memorable trip.

I enjoyed this resort very much! The staff was friendly and helpful when needed. The diffferent restaurants were great to switch things up from the buffet. The grounds are kept very clean, pool and beach area are amazing! The only thing I wish they would have had was more water bottles/ bigger water bottles in the room for drinking.

This resort is definitely not a 4.5 star! A 3 star at best. The food and beverages were terrible. Could not drink the wine or beer. The food was below average. The hotel is run down. Our room was terrible.. not even a picture on the walll. No fridge in the room. Tv had 4 channels all in Spanish. I could go on and on but it’s just too depressing and upsetting that I spent a week of my holidays at such a horrible resort. We left the resort several times during the week to go have dinner at other hotels nearby which were beautiful! I would never recommend Golden Parnassus to anyone! There are so many beautiful resorts on the Cancun hotel zone... this one has to be the worst!

Had some difficulty with getting our room correct to start. The resort was okay, little out dated. Pier 12 and Shangri LA had good food, the steakhouse and the others were poor. The resort is good for very old couples, not great for middle aged single men. Great spot on the strip and weather was amazing in March.

It was a good clean resort that was missing bottled water in the room, a fridge or WiFi anywhere on the resort. Mediocre staff attitude. Beach, pool and restaurants were excellent. For the money definitely worth it, just don't expect too much.

We've been here twice now and weren't disappointed. (2015 and 2019) Staff was kind and friendly and food was great and drinks were generous. I even won a massage playing black jack! My only negative is i didnt aquire a taste for the coffee. We will be back again!

It was our first time in Mexico so we have nothing to compare it to but we really enjoyed our stay. The staff were outstanding and the resort was clean and there was more than enough options for food of any kind. We would definitely return to this resort

Service at this resort is absolutely amazing! The staff is what makes this resort function. Rooms are out dated and the food was good but definitely room for improvement. Not much night life at this resort.

We were there last week and we were a little disapointed. Not a Tropical feeling. Contry music and dance music all week. The resort is very small. After 2 days you get bored. The beach is WAYYYY to wavy and to walk along the beach is a Zero cause its very oblique. So hard on the knees and feet. Could’nt enjoy swimming the Blue ocean. Red flag all week 😢. Its is a Clean resort and very nice staff. Oscar at the buffet always had the way to smile and joke with us. Rooms were very clean but old. Food was ok but not alot of option in buffet. Restaurents were good. Weather was amazing all week. Had still alot of fun with my partner.

Just returned from the Golden Parnassus on Saturday. The resort is lovely. Everything within a few minute walk. The food was very good. The Old Barn restaurant was by far our favourite. We ate there 3 times with the charming Fernando as our waiter. Had fun at the Dolphin Bar. Jesus was a lot of fun. Our room was a delux ocean view. Well worth the few extra dollars. Amazing view of the ocean from the 4th floor. We celebrated my husbands birthday and our anniversary in the same week. Management left us the most wonderful piece of cake and a bottle of bubbly and chocolate for our anniversary. Was very much appreciated 💖💖. There are not too many resorts we would go back to but this is definitely one of them. Room was kept spotless by maid. No issues at all. Tiki bar is the place to go in the evening. Did not see any of the shows so cannot comment on this. Thank you Golden Parnassus for a wonderful vacation!

We had an excellent time at the Golden Parnassus Resort & Spa. The grounds and pool area were fabulous with plenty of room for everyone. The food was great as well. The service from the staff was incredible as they catered our every need. Beautiful resort. We will recommend this resort to everyone!

The food was excellent. The concierge was more than helpful when my husband got sick. The beach was beautiful and we had sunshine everyday. All the staff were happy to work there and it showed. They were amazing. I would highly recommend this resort.

The hotel and hotel staff were great. They have a lot of activities all day for people that want to participate on the beach and in the pool. The rooms were comfortable. I found the breakfast options weren't too many and the food was okay. I've been at resorts where there is more selection and better food. Also, you have to pay for WiFi. I would definitely go back to this resort.

My second time at Golden Parnassus. Smaller resort- it's convenient, everything is right there. Love not taking a golf cart everywhere... Rooms are clean, staff is helpful and friendly. They have lots of pool activities, karaoke night, a Mexican dinner night, etc.. See ya next year Golden Parnassus!!!

If you're on a budget and just want an all around comfortable resort , this is the one. Beds were very comfortable. Furniture a little dated and no extra frills unless you upgrade, however I really had no complaints for the price. If I had to express a needed improvement, that would be better lighting in bathroom and a little better selection at breakfast.

It is small, Did not like late check-in. 3 pm No fridge in rooms Did not like getting up at 6 am in order to get a chair. Never up early enough to get on beach. Needed more umbrellas The buffet for dinner should be open All staff were great! but the weather was awsome !! Sun everyday

Great staff, excellent service and lovely facilities. Wonderful pool, not enough lounge chairs and should be a smoking area. Great location for walking and shopping. Restaurant choices were amazing and food choices were varied.

This hotel is well situated close to shops. The food was very good and I would go back! The beach is amazing for those who love to stay on the beach. Pool is awesome and the service is great! Must say the bedding was very comfortable too.

For anyone who enjoys a vacation without children, this is the place. The food was amazing, as we're the drinks. The entire staff needs to be commended, especially the waiters and bartenders. The only thing was the lack of bottled water.

My husband and I (ages 36+46) stayed at Golden Parnassus Nov 16-23. Hotel needs updating. Get an ocean view room as this was the best part of the hotel other then the amazing staff! The old barn steak house was the best resto along with the snack bar. You must try the burgers at the snack bar, delisssssssh!! Entertainment is lacking and boring. Beach is beautiful! Lobby bar boring and tacky. Tiki bar was ok. If you want adult only fun hotel, go to Temptation Resort.

Some edits in red - brackets to explain why I made the edits: From the accommodating hotel staff to the made-to-order mouth watering authentic food, Golden Parnassus exceeded all of my expectations! Minor set backs were turned into solutions very quickly. Upon arrival to the hotel, we discovered our deluxe ocean view was obstructed by trees. Without question we were moved to another room with the perfect view. Room service was an excellent option. It was so nice waking up with a cup of jo in hand and the ocean breeze in your face, all while sitting on the balcony watching the sunrise! FYI – a balcony is a must when traveling! Although the drinks could have been stronger, the sun made up for that. November was a great month for us to travel. The hot sun was the perfect transition into the cold holiday season back home. All in all I would give this place a 4/5. Prepare to relax, eat well and enjoy the view!

Stayed here from sept 30th to Oct 8th. Weather was great, one day of rain, the rest sunny with some clouds. Beach was very clean with almost no seaweed to speak of. Hotel grounds were very clean, as were the rooms. Most staff were very helpful and friendly, some were not. Food was not great. Breakfast buffet was ok, always found enough choices to satisfy. Restaurants were sub par, some terrible, like the high end one. Drinks were pretty basic and watered down unfortunately, and you had to pay for bottled beer! Beach and pool area was great, lively and fun. Loved that it was a small resort, but missed having shows to go to in the evening like larger resorts offer. I would go back here if the price was right, but would eat out off the resort more often.

I have been traveling to Mexico for the past 8 years, both on the Mayan Riviera as well as Cancun. I have to say that the Golden Parnassus is one of the best resorts i have been in. As soon as you hop off the shuttle you are greeted by Alberto who brings you sparkling wine and has you sit in over sized chairs as the staff checks you in. We upgraded to the Club Room which provided us an afternoon cruise, 24hour room service, and a great view from the top floor. The room was clean and the staff were very attentive. Room service for coffee in the morning took less than 10 minutes. The restaurants were great. No reservations required and unlimited quantities so you could eat gourmet or steakhouse every night! I will be returning again. Stayed June 2015, traveled as a couple

This is a paradise hotel. The food was good. The staff was helpful and friendly. The beach was heaven and the pool is sexy. The locals don't bug you on the beach like some resorts. It is mandatory that you drink tequila while you ate in Cancun.

All the staff were very good. Food was excellent with a good selection available. Rooms were ok but need one with a king size bed. Very clean resort. The rooms can be noisy if you are on the lower floors. We went to get to sun and relax on the beach which was great. The guests that were there to party seemed to have a good time at the pool and pool bar. There were lots of activities going on to keep them busy.

We had a nice time there BUT it was not what we were sold. They sais that it was an adult over 25 only and that was not our case. There was a group of 50 spring breakers and it was not peaceful . They were LOUD and you could never get a drink because they were always at the bar talking too loud and the barman couldn't see you. They were there to drink as much as they could and had no respect for no one. I would never go there again because of that. The hotel is dated but very clean and the food was good. The beach is nice and you can walk for miles.

This hotel is one of the smaller hotels in Cancun ,about 220 rooms , but having said that it makes for a less hustle and bustle at check in/ check out times, meal times are also a breeze with no bookings required at any of the 4 specialty restaurant's .The property is well maintained and clean .The entertainment staff go out of their way to try and make sure everyone is enjoying themselves and the staff in the restaurants do a great job by greeting and seating the guests at a table and the service during in the meal. I talked with quite a few of the guests while I was there and found that many of them are repeat guests that had returned year after year "a home away from home " as one of them told me, which pretty much sums up my own thoughts about the place. It was my first visit there and I, like others, will be returning

Just an amazing resort. Golden is by no means a Five star but the service sure is. The Golden is for an older crowd, if you are a twenty something and enjoy posing by the pool listening to techno music you will not like it. If you enjoy a great beach, great service, above average food for an all-inclusive, and activities that will keep you moving, then this resort is for you. This was our 3rd stay at the Golden and we are already planning our fourth! I really can't say enough about the staff, they are amazing!!! An all around great stay once again! The only changes I would make would be to offer free wifi and a mini fridge in all rooms not just club and golden rooms.

the resort is great well staffed and a lot of the original staff from from 2006 our first time still there the cleaning staff bar tenders waiters are all awesome we highly recommend to all our friends & family

While the resort had changed somewhat in 10 years I luv this place for the relaxed fun atmosphere created by the energetic staff and of course no little kids. The food is great too. Sure there is entertainment offered in the evening which is worth the look if you're feeling like you're looking for something to do but I wouldn't say it was a highlight of our trip. The resort overbooked so our reservation at the resort for the first night was spent elsewhere and while they did upgrade us it was an inconvenience.