This is the first time visit this hotel because it's location. It should more diffcult time for this kind hotel in Cuba,it is an old hotel,maybe country could not give more surpport,Staff no energy to work, so almost no food,less service,less light,many broken building,room is not right for stay,around 10 guests in this big hotel. Storm with big windy visited there when I stayed there, can feel angry from Him,but there are very amazing view,ocean,sky,sunset,some magic weather in 7 days.And,the Birds !and still a few staff work good,swimming pool and lobby are alway clean.

I loved the fact that the hotel is right on the beach! You cannot ask for more. The personnel is very friendly. The food was ok; I'd have liked dessert options. More palapas and beach chairs would have been nice as well.

My girlfriend and I have previously been at a 4 star resort, and wanted to experience the quality of a lower star to see if it's worth it. We like to believe we have low standards, but this resort definitely let us down. Pros: -Good location from downtown -Food was fine considering it's Cuba Cons: -Took 5 days and 3 requests before finally getting our room cleaned -No pillow cases, and dried blood on both pillows -Toilet paper was extremely limited all throughout the resort (bring your own) -A la cart reservations are made at 10 am, we were told for 2 days that they were fully booked, yet there was only one other person waiting to reserve. We asked to reserve in advance then and were told you have to reserve 10 am the day of...clearly they only booked people who bribed them to book in advance. That is unacceptable. Needless to say, we never got to try the a la cart and just ate in town instead. -Alcohol options are extremely limited: beer, vodka, rum, and sometimes whiskey or liqueurs. Do not expect much for mixed drinks. No mojitos, and sometimes pina coladas if you're lucky -The beach here is alright, but is mostly sea shells. Not one of the white sandy beaches -Nice pool chairs, but extremely few chairs available on the beach -No entertainment other than poolside DJ, bingo, and sometimes live music Overall we understand it is a 2.5 star, but quite disatisfied even with that rating. I don't think I will ever go below 3.5 star again. I don't blame people for wanting to check it out themselves, but if you do want to gamble, bring toilet paper, pillow cases, and lower your expectations more than you already do for Cuba. Good luck!

This was the cheapest all inclusive available on the site. That said, lower your standards but still have a good time. Be cautious, staff can be creepy and not all rooms lock. Beach is beautiful though.

Before coming to this resort I was honestly expecting to not have the best time due to the horrible reviews that I read. When I arrived is 1 million times better than I could ever have expected my friends and I got entire house on the beach to ourselves with separate rooms a huge balcony on the top floor and main floor that was steps away from the beach. There’s an amazing area of varadero that is only five dollars away from the town where there is a night clubs restaurants and other fun exciting things to do I’m a very picky eater so I did not eat the buffet food as it was un appetizing to me but there was a snack bar with great sandwiches and other options to eat. There is activities going on throughout the day like dancing live music and games magic shows another exciting stuff to keep you busy and entertained at the resort by the pool. the bar was free 24 seven which was amazing and the staff are literally so nice I’m a teenager and went with my friends and we had an amazing experience with this staff. The house our room was and was honestly beautiful and spacious the only thing that makes the resort a little cheap is that there are some repairs that need to be done that they do not do such as shaky or hard to open door knobs; but the doors are very secure, none the less and your stuff is safe in your room. but do not leave things outside of your room as one pair of my shoes got stolen that I foolishly left outside my locked door. Anyway I had such an amazing time and for spending such that amount of money I did I wish I could return here every month everyone was so pleasant and enjoying their time it was so relaxing and I was so happy with my experience. YOU MUST TRAVEL TO CLUB KAREY IN VARADERO CUBA ITS AMAZING AND I WILL BE BACK. TY GUYS BUT YOU COULDA LOWED ME MY SHOES!! :)

the hotel services were Bad Start with no porters for over1hour,.The roomwas a small square with bathroom no toiletries but half a roll of toilet paper.Had a bath but no plug 2 thin hand towels which were changed once.and a toilet that dripped.It did have air conditioning but no fridge,phone or safety deposit box.There was no outdoor seating and best of all when you opened your door you could look into the next room.The sheets were so thin you could see the pattern on the mattress.Ther was no sea view to get to the beach you had to climb up steps no handrail walk through bush and then down to the sands.The beach was not kept very clean and there was a strong undertow in the water Every where you went on the resort there stairs and quite long distances to walk No signs to tell you where things,No one to ask as about 80% of the guests were Russian and Eastern European My russian is none exisistant The food was lots of pickles.salamis sausages No roast beef.It was always cold The food queue Started early so you get something warm or just get food.Salad aplenty But no Desserts,No waiter service Helpyourself Breakfast was the best meal and the pool bar did hamburgers fries.I could go on and on,But I thinkyou get the drift By the way I did manage to get ONE pina colada The pool was the best place to be

Fabulous staff couldn't ask for a nicer bunch of Staff members.Eddy ,Rene,Freddy . But the food Was not up to my liking. But to each their own ,I have been to Cuba dozens of time .You get what you pay for .

We just spend a week ( January 25 - February 1 )at Club Karey, Varadero. Considering the price and our previous experience in Cuba, we knew what to expect, but even those, we were disappointed: Grounds: the hotel is spread along, you have to walk a distance to get to your destination, which could be a problem for some people. Grounds are poorly maintained. Beach: nice, long stretch of sand, but extremely dirty. It was somehow cleaned only once during our stay. If you decide to walk on the beach, look to broken glass, it is everywhere. Rooms: the hotel accommodation consists of small buildings, which we personally liked, but the cleanliness is questionable. They don't change towels unless you ask for that. Food: typical Cuban food, we personally have no problem with, but not for a picky eater. For two days the resort was at its full capacity and definitely, there was not enough food. Entertainment was good, nice show every night. The resort is close to downtown Varadero and it is very convenient. Definitely Club Karey is in need of complete renovation.

I do not why anyone would complain? It is 2.5 star resort. It was great. The staff and I get along excellently. It is an affordable resort, which leaves you money to go for excursions. Beautiful beaches. 2 4 star hotels next by. Great, authentic Cuban performers. Those who would like to hear only English are strange. You will listen to French and Russian languages, which are beautiful. The only disadvantage was the fact we were told that we should change the rooms our second day of stay; however, we were moved from bungalow to the hotel, which is better and closer to the restaurant. Cubans are great people, and one should not forget that they do this 365 days in hot conditions. Be kind and understanding, not formally but actually.

When I booked this resort I knew I was getting what I paid for but when I arrived it was a totally different situation. The light in the Hall in 7 days I was there did not get fixed. I was asked to pay a Key deposit fee which I was never explained before and a towel rental fee for non existent pool towels I did get my money back $20.00 CAD when I checked. The room itself was fine it was the over all service on the resort that lacked and communication lacked with the staff on the resort you would get a different answer every time. I had 2 small hand towels for showering the 7 days i was there they were never changed. The food situation was minimal at best I managed most of the week at breakfast, the lunch bufftet and the dinner buffet were the same daily there were no desserts, also the snack bar closed at 4pm when the website says 6:30. This resort is a very low end resort and you basically get what you paid for but this resort really lacked in other areas no toilet paper in the pool area bathrooms, alot of things missing

Not much too eat but very clean good staff, not too noisy, good entertainment, snack bar was very good, pool is clean, drinks are cold and refreshing, music was great, private restaurant was delicious, like the beds, woke up in shape

It was a very simple hotel but served us great. We could still see some scars of hurricanes but that’s why it was only 10 sec access to the very quiet beautiful beach from our room, which we absolutely loved! Staff were genuinely friendly and helpful. Foods were simple but as rice lovers, we have no complains to make to be served rice and fish everyday alongside with other meals. Room essentials were somewhat missing, such as toiletries, hair dryer, telephone in a room. But we managed and had fun! Although beach access was fantastic but a little far to get to downtown Varadero. (That’s why we gave only 4 stars for location.) If anyone is looking for a underdog-budget place, this hotel is a great choice. But anyone is looking for more night life, would like to party, this may not suit you. We would stay there again no problemo!

Everything was ok,especially the people. Soup was black bean soup everyday.Safe was broken. Public washrooms need attention,toilet paper and soap.toilet seats needed in public washrooms and doors.Same food everyday.No fish to eat.The price is right.

As the saying goes you get what you pay for. I paid 900 for 1 week. It was well worth the price. Basic for sure but the rooms were clean the staff friendly and helpful. The food was not great but you could always find something to eat. I would return.

Had to change the room several times due to lack of the water. The barman with glasses near the pool is the most obnoxious person even if you tip him. Hot water is intermittent. Food is almost not eatible. Don't go there especially if you have kids. Over all the resort is in construction and renovation mode... Not a pitoresque environment. Entertainment is almost non existing.

1. Location is really great. All rooms are almost next to beaches 2. foods were bland and monotonous 3. Don't expect much amenities as it's 3 star hotel 4. Vegetarian can have the issue here as most of foods contained meat 5. Rooms are just OK with basic facilities

This was our sixth vacation to Cuba. Upon arrival to the resort the staff was accommodating. We were given a unit at the very end of the complex that is about a quarter of a mile distance from the pool, bar, and restaurant. If we were younger people, we would not have minded. Any one with mobility problems are in trouble. Very little and no variety of food and cold. No hot water in units. Not even warm water. No Coke for mix nor beer in any of the two bars. Cockroaches in unit that we were in. Something was chewing all night in the walls. We are not fussy people and have never complained about anything in any resorts we have been in. To make a long story short, if it had not been for our Sunwing rep that got us transferred to an affiliated resort, our one week vacation would have been a complete disaster.

No rep.always on call or off. Do not go on that weekend,very noisy and the cubans are bad. Waited one and a half hours to be picked up, last bus to airport, so we were not able to sit together, on the way back. need heated hot plates. no ala carte available, no early check in had to wait and no bonus drink. leaky toilet, broken curtains,.Will not go back.

I have been to Club Karey twice now and I absolutely love it. The staff truly goes above and beyond to make everyone feel like family. The only downfall with the hotel for many is there is no wifi, but id prefer to not have wifi and simply enjoy my vacation.

needs toilet paper and more food selection. a la carte needs to be open everyday with more selection. shuttle into town like others. and money at front desk. pina coladas made fresh. no charge for beach towels. food to be hot.

WE WILL NOT GO BACK TO THIS RESORT. WE HAD SOME VERY DIFFICULT TIME, PEOPLE ACROSS FROM US VERY NOISY IN THE MIDDLE OF NIGHT, THE NEXT DAY THAT MAN IN THAT ROOM KICKED IN THE DOOR, EVERYTHING CAME FLYING INTO TO OUR DOOR, SINCE NO PHONES IN THE ROOM MY HUSBAND HAD TO WALK TO THE LOBBY AND ASK FOR HELP. WE WERE VERY AFRAID. WE BELIEVE THIS PERSON WAS DRUNK,. WE DO UNDERSTAND THAT THE PEOPLE WORKING AT THE RESORT COULD NOT PREVENT THIS MATTER, BUT IT WAS NOT PLEASANT FOR US, WE JUST DID NOT FEEL SAFE. THE PEOPLE WORKING AT THE RESORT WERE FRIENDLY TO US. NO COMPLAINTS FOR THE STAFF.

This was our wedding anniversary 33 years, and we were looking forward to going away and celebrating, we were told when we booked we could change our money in to C U C at the hotel, but we could not, so we had to wait 2 days for the banks to open. we had no hot water all week, the food was atrocious, we did not eat lunch or dinner,the sun,sea and sand was beautiful, Veraderra was great, but when you dont eat it obviously makes the trip not great. toilet paper is 1 roll per couple for the week! The ladies at reception were rude,and there customer service was atrocious,Checkout was at 12, but our shuttle was at 5, but the housekeeper came round and locked us out at 10am, so we could not leave the room! we will never go back, when you book to go anywhere from tripcentral ask if they have been to the resort, if they have not do not believe what they tell you.

This is a no frills resort and it is Cuba, so be prepared to suffer some inconvenience, like having to carry around your own toilet paper. The food is mediocre and the rooms are simply furnished, with few additional amenities. I expected that. What was wonderful was the more than 2 kilometers of beach front, the gentle ocean waves and the delightful staff. This place is a two storey walk-up spread out over 29 units. It is sprawling with lots of stairs. Bring your pedometer and a good attitude and you'll really enjoy it.

Been to this resort 3 times now and we absolutely love this place the staff are a true pleasure to be around, they truly make it feel welcoming, a home away from home. It only gets better every time we go, we plan on returning again in the near future.

I have no complaints at Club Karey as this was our third time going and it just gets better and better every time we go. The staff are amazing!!! You couldn't ask for more, beautiful views, great rooms, and some of the nicest people you can meet. A true diamond in the rough.

To start with, we wanted somewhere calm and relaxing and that exackly what we got. Aldo the hotel really got damage by IRMA, the renos are well on the way. And if you think of 2 stars well you really get your money worth., We when to Cuba betore and never was the food so good and deversed, they had every thing to fill are bellies. We had Crab one night, shimps to other nights, beek chicken and fish to die for. Salads , vedgies., well i was amazed. The staff is like always in Cuba warm, and ready to help in any ways, they are so prood to serve you. The room was also perfict, hot water, tv with many chanels.. Show time every night. The beach and the water, amazing. Know let me tell you this resort gives out vacation to local famalies and if your use to 5 stars and every thing in life bugs you, not for you , this is a eazy going ,no frills place. Overall perfict for us

everything was good excpet we need paid a room from our poket when we paid for 8 days and we got 7 but he still we talk ride away to the people that was a nice place and i don;t understand was he was rate just a two and half

I realy like this place it's a shame it's not promote a bit more the room was ok and the food was excellent the beach was realy nice but what I did not like I paid for 8 days but the 7days they take the room back and I need paid for an other room if we did not want stay up for more of 12 hours but wasn;t the site fault was the agent of voyage who did not do there job right

This hotel is beach front but that is the only kind of good thing. The food in buffet was mostly mystery food and cold. The grill cook area was open not cooled meat trays and we watched the guy drip blood over other raw meats when cooking. Food safe procedures do not exist here. Both the pool bar and main lobby didnt know many drinks or didnt have ingredients to make them. Got charged for a safe that didnt work and they kept telling me they would fix it "tomorrow". Wish I could put a pic of my pancake pillow and of course they said we could get more "tomorrow". My toilet was running all the time and I had to remove lid and close plug after each flush.The beach was a nice view but no lounge chairs. We only went there once as we ran into a guy that had flea bites all over his legs and he said they are from the beach. Could be from the random cats that hang at the pool or buffet area too. Yes begging for food right while you eat. We went cheap so we paid for what we got. Pool snack bar lady from 10-5 made good burgers fries and pizza so we ate there. I could go on forever about the building erosion or general filthy appearance. Just dont book here

Room we had was nice clean and huge balcony. Clean and staff treated us welll Water supply in room not aways there somtimes at night or day Food was okay for Cuba if you got there at end of serving they sometimes ran out of items For what we paid it was great , good location in walking distance of Varadero

This resort is dated and run down. The staff that used to clean the ocean facing windows has been cut, so if you want to enjoy the view, you will have to clean them yourself. There has been a lot of erosion in the last three months and there isn't anything being done to prevent it. The staff in the buffet were very friendly and helpful. The Punta Blanca section of Club Karey is a 10min. Walk from the lobby.

not good we were very disappointed in the condition of the whole resort.it was not clean. we had no television and no phone.some days we had no hydro.the beach was gone we would not consider this resort again or recommed it to anyone.

1043/5000 Two weeks I had a great vocation in Club Karey, Accommodation, food, service, staff all was excellent .U restaurant was never crowded and the service was excellent. My only frustrating the transfer from airport to hotel and from the hotel to the airport.

I really appreciated all of Our trip central agent Katerina Mikhailiuk time. Her extension 7219. Above and beyond customer service getting our family the best pricing. The resort was right on the water. Loved falling asleep to the ocean. Pool was clean the entrire time. Staff everywhere was friendly wishing you a great day. Greeted with warm smilies and kindness. Our family personally like smaller resorts. Neighbors across from us said they would be back and I would agree along with the rest of my family. We liked the buffet everything was beautifully displayed. Wishing we were back.

Stayed from Jan 11-15. My room was in the 'older' building at the end of the resort. It was fine, the shower and toilet worked fine, had a big king size bed, and functioning AC. There was no safe, however. There is one buffet restaurant, and one pool. I had no issues with the food, always had fresh and delicious fruit at breakfast and dinner. Pancakes, French toast, scrambled and hard boiled eggs were my breakfast, and dinner was usually rice, veggies (brussel sprouts!) and beef stew. The desserts were three or 4 different cakes, and ice cream. Never sat at the pool, but it looked clean and looked after. The sitting area around the pool area (with bar) was never busy, we sat with cappuccino over looking the ocean several times a day. There ocean is close to where ever you are, buffet, lobby, pool bar etc. Beautiful views, and fun to watch the birds diving in the ocean for food. Some times there was no milk for coffee, but that was the only thing that we wanted that was missed on occasion. The front desk ladies were fantastic. One in particular, but I cant remember her name. Very friendly and accommodating. Would I stay here again. Absolutely.

Our first time to Cuba. This resort is in urgent need of updating. Our room was ok as all things worked including toilet. Some people reported toilets not working in their rooms. No bed bugs in our room but again we heard people complaining of them. Our air conditioner worked well and was very quiet. Washrooms around resort had toilets not working and/or sinks not working and never had toilet paper or toilet seats. Beach was very nice but ocean is causing erosion badly. End of our building was falling into beach area and beach was mostly gone in that area. Many of the buildings are close to the edge of the erosion so are in danger of damage. Many exposed electrical conduits and wiring so that should be a consideration with small children. We have seen similar in Mexico. The food was ok but we did not think cleanliness was good enough. Table cloths in dining room were almost always dirty and stained. However we did not get sick at all so that was good. Many wild cats in resort which we think is common in this area of Cuba but at times were bothersome wanting to be fed scraps and they are not discrete reproduction-wise which was not great in outside eating area. Staff were very good and mostly all very friendly. Many spoke good English which was nice as we do not speak Spanish very well. Drinks were easy to get but some like Pinacolada did not taste great. Staff worked hard to clean up resort after storm. We would not recommend this resort until updated and beach restored. Overall this resort is probably rated correctly at 2 stars so just don't expect more and you will be happy.

I had a great time, loved the staff and the food was better than just okay. If you are looking for perfect it's not at Club Karey but if your looking for unpretentious comfort with all its beautiful imperfections it is. People who do their best appreciate your smile and a kind word as much as a tip Club Karey will suit you. It's not perfect but neither am I.

Rooms were ok even after we asked for another. ala carte was bad. Worst pina coladas, from a slushie machine. Maid service was good. Should have been told about the shuttle service. Sunwing service was excellent.

Mold in every room. Wife developed a cough and had breathing issues we can only attribute to the conditions. Bed bugs will devour you. Leaking ceilings windows and doors. Rooms flooded when it rains. Paint peeling everywhere. Dining room is disgusting and food is reused and always cold. Cats allowed in dining room and will spray your hand bags if left on the floor. First trip to dining room was our last, ate off resort for 14 days. Club Karey should be bulldozed. This place is a disaster. STAY AWAY.

I'd discourage staying at Club Karay. It is poorly serviced, dirty, uneatable food, and dated. I traveled throughout Cuba on this trip to get a sense of the what's out there; this is not a suitable resort to vacation to. It is simple deplorable.

I would not send a dog down to this place. The place is terrible the food aweful and the people are very ignorant and not very friendly The pool bartenders are alway mad at something and we had to fight just to get an extra ice cube in our drink

It is an older hotel and your room is not up to date with new furniture - the worst was the pillows for sleeping. The room I had was large with a king bed - the washroom was large - the shower worked fine - no special amenities - linens changed once in the week. The plus was the large pool and good lawn chairs to lie down and there was coverage for shade. The ocean area was okay - calm and beautiful blue and you could walk out quite a distance - also lawn lounging chairs available. There was a catamaran available with staff. The staff were very polite and friendly. There was entertainment a couple of times which was very good - dancers, fashion show and a magic show. There is a specialty restaurant which you have to book in advance where we received a five course meal - appetizer, then potato salad, French onion soup, main entrée was half a lobster with rice and vegetables with ice cream for dessert. The ice cream served at lunch and dinner was home made and delicious. Stayed on sight the whole week. To change our Canadian money to Cuban funds, we had to go to the their bank where we received a lift in a golf cart and the staff waited while we change our money. You must pay $25.00 Cuban dollars to leave the country. Overall, I can say I enjoyed my stay and it was good value for the price I paid. P.S. Bring insect spray for sand fleas and mosquitos - apparently this also depends on the season I am told. My stay was April 18 - 25, 2015

On arrival had to wait for room at least 2 hours.Room itself not clean. Towels and bed sheets stained. Not enough coat hangers.Water pressure very week, hard to take a shower. Food-we had few choices but it was't pleasant because there were to many flays. After few days we were forced by the staff to move to different room(all the vacationers from our building and the building next to us to).The reason for that was that these two building were next to a complex, fenced off with three huge villas for some "important people", so the security could take over our buildings. The next room did not impress us either. The service was very poor, the servers were asking for tip before they served you. I was not the first time for us being in Cuba. We always had very nice experience. Most of the time that we go to Cuba we buy lots of small gifts for

same room no problemo. right by the beach. third time. 7 days too short, next time at least 11. good price .............................................................................................................................................................................

Hotel is in need of repairs. Beautiful location on the water but rooms are in poor shape. The people do the best with what they have to make your vacation a positive experience. The buffet lacked options, same food served day after day.

The hotel is clean, however, make sure you bring pillows, they only provide one per bed. The staff are helpful, amazing and super friendly. Beach front location it's wonderful! The food, the pool, the activities, all made for an amazing holiday. Close to markets and great sites to see.

It is a simple 2 stars hotel. You'll get what you paid. Not a gourmet experience. Quiet and peaceful. People at service is nice. Beach is ok and offers snorkelling a few feet from shore. You can also do basic fishing.

Food was far better than expected..excellent pork roast,fish and turkey. Mattresses a little bare and water pressure barely adequate. Staff were excellent. The beach could have been better cleaned of debris such as beer cans, glass bottles, etc.

Room ok, Grounds ok, Washrooms in Public Areas dirty, no toilet seats, toilet paper or water to wash hands, Pool Bar staff very unfriendly and slow, Other staff very obliging and willing to help, Buffet Food always cold.

The beach location couldn't get ant better. Kite surfing possibility Pool area nice. Simple, clean. Who wants to gain weight on vacation anyways. The second week the moustiques were out. Hospitable and friendly.

My expectations were exceeded. Same sun, beach, weather, airport/ bus and Cuban hospitality, as a higher star. Less frills...minimal evening entertainment(2 good shows), 2 bars ( lobby one the better) clean large room w tub:) occasional hot bath:) brought my own plug and screen guard for sink , in case I drop something in sink. Mosquitoes and critters , but as Rene the bartender proclaimed ' What do you expect??! It's a tropical country' I of course brought bug spray and wore pants at night:) Beware in continent people's: Public area bathrooms were in need of constant attention. Food was very low on my demands, but I was surprised by the provisions:) for a 2-3 star ( in varadero)there was way more then I expected!!!!! :) the staff as usual tolerated and endured with their Cuban hospitality and attention, to the whining and complaints of the dissatisfied guests. I rewarded them with a gratuity of 1 cuc at every sit down meal and left with only my carry in luggage, as gifting is my favorite reason to travel to Cuba .

for what I paid it was fine right on the beach would I go back yes, Its not for everyone but if your a down to earth person and are not looking for a fancy room then you can't beat this place as for the food well its cuba

The rooms we had were appalling. We were in what had been a stand-alone motel, almost a km from the main lobby/restaurant. Despite many attempts to get a better room, were stuck there in 2 rooms with patio doors that didn't open, bedbugs, constant dampness. I have no illusions about Cuba, having stayed at lower rated hotels in Santiago, which were far superior. The food was just awful, and I'm not very fussy, as long as there is plenty. Staff were mostly pleasant, but quite aggressive about wanting tips. The breakfast cook suggested I give him $50 for the week.