Would not go back because of medical issues. Otherwise great. Food and drinks were fun.. beach is not accessible. Pool is somewhat accessible. Not to many toursbpr r versions for people with limited ability.

I really enjoyed my stay at the resort the staff were very attentive to keeping the grounds, rooms, the buffet etc. very clean. The beach is amazing and the KAA pool bar was a great place to hangout especially the evenings that they allowed the fans from Canada to watch the hockey games very accommodating. If you love quiet and peace this is the resort. The only draw back is the long bus ride to and from the airport but it was agreat way to see the different villages along the way.

Beautiful resort with stunning beach in a cove and 3 different pools. Our room was very clean with comfortable beds, spacious bathroom and hot showers. We also had a beautiful 3rd floor garden view. Food was plentiful and delicious! Excellent choices for breakfast including eggs, bacon, fresh breads, pancakes, French toast, cold cuts, fruits, pastries and smoothies. Buffet also had a great selection for lunch and dinner as well. Japanese, Italian and beach restaurant were also excellent. There is also a great little coffee/pastry shop! (24 hrs) Many activities and nightly entertainment. Several bars on the resort, in the buffet, near pools and on the beach. Lobby area is lovely and breezy, great place to relax! No bugs during our stay!???

The food, rooms, beach, grounds were all great. I would suggest more entertainment for the adults. The cafe being opened between meals was great. The beverages were good. Need diet coke or diet pepsi

This hotel is just the right size! The grounds are so clean and tidy, ample chairs by the beach, the rooms are clean and well stocked and most importantly the staff… kind, helpful and attentive! Food allergies are top of mind and handled professionally. Chef Apolinar (not sure I spelled it properly) was very attentive and aware of my daughter’s Celiac needs and was always there for us! Can’t thank him enough!

Review of Wyndham Alltra Samana Location - It is a long way from the airport. Expect close to 2 hours depending on how many other resorts the bus stops at (our’s only stopped at one other). The flights leaving Toronto 2:30 will get to the resort by about 10 . We were told by others we would get a ham sandwich upon arrival since all the restaurants are closed at 10. However, we were able to grab a few leftovers from the buffet. Tip – go to the washroom before you leave the airport. • Rooms – quite lovely, modern, well laid out, shower is huge with rainhead shower head plus a hand held. Can’t comment on their shampoo/conditioner since I brought my own. They do give you lots of nice fluffy towels, including facecloths and toilet paper. To the point where they rarely had to restock. I liked that. AC works well. Sliding door actually is newish and works well. Enough storage. Room (premium) had no hairdryer,robe or umbrella. Front desk gave us a hairdryer. We were in building 7, close to beach and premium pool. 10 minute walk to buffet & restaurants. • Staff – nice but very little English. • Beach – lovely, random few rocks in first couple feet but don’t really need water shoes. Very little shade; if you must have, purchase and bring shade umbrellas from Amazon. Grassy area is nice if you don’t want sand in everything and much more personal space. On the sandy part, you may find others plunking down in your personal space. That was unpleasant and rude. • Pool – we only went in Premium pool twice – it is nice. The main pool looked nice too. • Drinks/bars – mixed drinks were awful – made with syrups which were gross. Skip them if you can. For us, the main drawback of the resort is no nice bar to relax after dinner. All evening activities, such as they were, are held at a brightly lit open bar by the main pool with plastic chairs. Entertainment is basically zero, with a DJ playing music backed up with the sound of plastic chairs scraping on the floor. • Snack bar on beach – great hamburgers, pizzas etc but expect 45 minutes to 1 hour wait. Quite disorganized. And really busy – usually few available tables. • Las Galeras -nice enough little town but not touristy at all. Small grocery stores etc. • Bonus – horses on property next door. Lovely. • Overall, nice but not enough to do the long transfers to/from airport and the food not great.

Amazing location, great service, very good food, friendly staff, beautiful beach! We will come back one day and bring our friends. A great place to unwind and enjoy nature away from crowded tourist spots. Take excursions.

Lobby should have a bar and nightly entertainment. Hard to get change made in lobby. Very loud by the pool at night. Rooms were good and clean. Very nice beach and pool. Overall good value for money. Long bus ride to resort.

The grounds are beautifully maintained very pretty. No faults with our room, very clean, mattress is comfortable.Food good,drinks good. Good beach,safe swimming. I would have liked to have some Palapas for shade. The only fault I had was that no one could speak English or French or German. The main reception desk were able to speak English. Be aware of long bus ride ( over an hr)

The hotel is nice, clean, well maintained in the outdoors, beach and pools are pretty good, chairs in the beach are available in good quantities, enjoyable place to stay. And the personnel was fantastic, front desk, doorbell, housekeeping, buffet service, all personnel was so kind. However, the hotel management needs to take care of few services, some rooms have the shower manifold inverted and the hot water is difficult to come out. Also, and this is critical, after 10:30pm there is not a single option opened for food, this is a big issue, they need to create an option for food that last longer, it is not acceptable to have a food blackout from 10:30pm until next morning at 7:30am!!! Same for coffee and hot tea, they can set a coffee machine as the one around the hotel, in the lobby that works all fay around, or at least during the blackout period. Another big issue, the a la carte restaurants need to improve, it is not acceptable to wait 2hrs plus to eat in a restaurant that does not accept reservations, lack of personnel was evident, just 4 workers to attend all the floor, there was tables waiting to be set for more than an hour and a big group of customers waiting in the lobby to be sit inside.

Rooms were nice and clean. Beach was great, pools were great...shallow for little ones and also a deeper pool. Samana is beautiful, lush vegetation and mountainous on the drive to resort. The resort ground were kept beautifully. The Service was great and the staff were great. Only drawback was food was just ok but you won't go hungry. The a la cartes were ok and although buffet did not provide a huge selection we always found something to eat. A nice touch that you don't have to book reservations. This resort was perfect for our children and grandchildren. They really enjoyed this resort. It is on the smaller side but we like that and it was also a quiet resort which was perfect for us. There was another a la carte restaurant but it is under renovations. I would recommend booking with Tripcentral and use agent Kevin Dupuis. By the way I want to say once again the staff are great here. If the food was improved a bit nothing at all to complain about. Th

This hotel lived up to the recommendation and descriptions of our Tripcentral agent Jairus Maus. Since he’d been there he was quite specific and answered all my questions concerning accommodations for my daughter and granddaughter, both strict vegans, the off- property options for exploration, the distance from the airport, etc.

The resort needs work. The food was horrible. My toilet leaked. My mom had to change rms because of toilets overflowing, no hot water etc. The beach & the Dominican republic itself was beautiful. I would return but not to the Grand Paradise. Nothing Grand about it.

We arrived with a large group on the 1st March for a weeks holiday at the Grand Paradise Hotel. Check in was fast and efficient. Loved the pool areas and the beach was fantastic. Loved the fact that they had lots of comfortable lounges on the beach and never a need to get down and reserve one with your towel. Delighted we had premium bands as it entitled us to wifi and extra al a carte restaurant (Japanese) which was delicious. We were happy with most of the hotel except the air conditioning did not keep a stable temperature making the room very cold so we would just turn it off. Overall we were very happy and liked the food at the buffet for all the meals. Nice walk to the local town which is 10 minutes down the beach.

I have to say that all was great,hotel was very clean, staff was wonderful and friendly,beaches were also very clean. Pool was awesome and never to busy,i love the size of the moptel,quiet but also lively.

Just returned from a week in Grand Paradise Samana. This is the third time we have stayed here over the past 7 years..unfortunately it will be our last visit. Some things have improved since our last trip..The quality of food is certainly better and the new pool area is very nice, but some things have changed for the worse. Since our last visit they have implemented a tiered guest system.. with "select","premium" and everyone else. If you happen to go as a regular visitor the experience is as a third class citizen. The management of the main dining hall is the best example. It used to be the whole dining area was open to everyone. Now more than half is reserved for select or premium guests leaving only half available for the rest of the guests. So while half the dining area was virtually empty the regulars were crowded into a too small area with tables so close you were constantly being knocked by passers by. If you did not get to the buffet (either breakfast, lunch or dinner) as soon as it opened you would be lucky to get a table. People were sitting at tables with no place settings or often sat down at a table that others had just left before it was cleared to get a spot. The upshot of all this was dining was more of a cattle call than a relaxed dining experience...meanwhile we gazed longingly at the dozens of empty tables on the other side of the dining room. It also seemed to have affected the staff.. who on previous visits were outgoing and friendly. That does not seem true anymore. They seemed remote and generally unhappy. Maybe it had to do with the fact that seemed more about policing who could do what and go where under the tiered system than actually providing a service to the guests. I don't blame the front line people. I think they are just as unhappy about this as I was. The laid back, friendly vibe I returned for has gone :( The natural surroundings both on the property and around it are stunning..It is truly a beautiful area. I have recommended this hotel many times over the years to friends who want a relaxed vacation in a beautiful setting but I cannot in good consciousness recommend it anymore. I will not be going back

I had heard not to expect much in DR as far as food, better than Cuba but not as good as Mexico or Jamaica for example. I would say it was ok, but I admit I am a bit of a fussy eater ;) The grounds were beautiful, beach pretty nice, bits of seaweed that we only saw them attempting to clean up once in the week and they worked at they're own Dominican pace! The entertainment was terrible - I guess they tried but the worst I have seen! Also, if you wanted food between meals, good luck! The main buffet was only open at meal times and the Beach BBQ buffet times were not posted, but the bugs around the salad and cold food made it not so appealing! We did eat chicken wings a couple times that were tasty though! Service was not great! Good luck getting a coffee cup or spoon and they don't speak hardly any english so even when you asked they didn't understand or even try and would just disappear. They really didn't serve at the table at all so I saved on tips where I generally would've tried to get into a section with someone who was good and tip every day! Water in your room was another thing, our room was good but the couple we travelled with had none for a couple days ..... you can't drink the tap water so this was an issue. Their phone didn't work, lamp wasn't plugged in because it didn't reach the outlet and they asked 3 times for an iron and a maid came in and put the hair dryer on the bathroom vanity and left without speaking??? Customs at the airport we were finger printed upon entry ..... that's a first! First and last trip to DR sorry to say but I had to try it!

Smaller resort with a very relaxed atmosphere. Beautiful beach and very nice pool area. One side is Adult Only, and the middle is shallow with loungers for tanning. Nice idea, the other side is children and adult accessible. The rooms were decent, and clean. Maid service was great. The bars were good, but we found if you didn't tip every time, you were not waited on fairly. The pool bars male servers were friendlier than the women. Animation Team was really talented and work really hard from morning to night. The workers in the buffet section were beyond friendly. They made you feel like family! Thank you Omar! We found that there were a lot of people vacationing from Northern Europe, some of which could be very rude to the workers and security. That was somewhat annoying and aggravating, not the hotel's fault. We went for a relaxing vacation, and that's exactly what we got!

My experience at grand paradise samana was phenomal the staff first and foremost are the kindest and friendliest people I have ever met. Their hospitality was purely welcoming. The cleanliness and service of the resort was of the 5 star rating. The authenthic dominican food was flavourful and delicious. The chefs are excellent! I would definitely recommend this resort to anyone looking to relax in a beautiful, serene and peaceful place with amazing people. It’s worth a travel.

Hotel was beautiful, the scenery is amazing and the beach water is clean. The staff are very nice!! They try helping the best they can. Especially the staff at the restaurant, have a very welcoming vibe. Buffet offers good dominican food along with American type food. This is a great hotel for relaxing.

They call this resort Grand Paradise for a reason it is located in a secluded area and the views are breath taking. The beach was beautiful never had to look for a beach chair the resort was full but never felt crowded. Our room was great very spacious and nice bathroom. Staff were very friendly especially the enternament crew they went out of their way to make sure you had fun. The food was good a couple of nights the they could have improved on but otherwise no complaints. Also our transat agent was very personable and always available.

Stayed at Grand Paradise Resort in Samana Dominican Republic for one week, the resort was very nice. Our room was perfect 1st villa which was a plus hubby had a wheelchair, the shower huge , two double beds with a beautiful ocean view and coffee machine to have our coffee each morning also the refrigerator was full with water, pop and beer which was refilled very day. The food was good variety, three a la carte Italian, Japanese and Seafood . The grounds are always clean, very organized. The staff are friendly and helpful. Great place for children lots of activities also they have a kids building no parents allowed. Always a security guard at pool which is very good for small children. The beach is beautiful very clean but not long to walk. It’s a great place for families. There are excursions, you can walk to La Galaras to the market , very expensive I find , you can pay in US Dollars or DR pesos. Overall lovely resort bus ride 1.5 hours from airport to resort. Very clean , great food.

Recent visit to this resort with my family enjoyed our time. Overall beach is beautiful always had a chair. Swimming in ocean and palm trees building a sand castle great time for my family. Food was ok my youngest is picky so bit of a challenge...but overall ok..hotel clean room cleaned daily fridge restocked daily...be sure to upgrade to select it does make a difference main pool very busy good to access other pools....

The resort is excellent for families with small children and older people. Excellent for snorkeling, swimming, kayaking, use of catamaran and fishing. You have a wonderful opportunity to go for a beautiful walk on the beach from the resort to the village of Las Galeras, a great place to meet friendly locals. The staff at the resort are really friendly and professional. The only downside we experienced was when it's bad weather, there is a limited number of indoor activities. A weight room/gym would be a great addition. ps. the food was incredible.

The resort was a three star. It was a nice resort but the service was terrible. I would say only about 30% of the staff was pleasant and friendly. On the first couple days we had no hot water in our room. We were told to let the water run for about 15 minutes and it was a hit or miss whether we would get hot water. There was no remote for our tv, no hairdryer, and no coffee maker in our room. The pictures posted on their website don't match the resort. The kids play area shows on the website lots for kids to do but when we were there the play area was just a fenced in area with no play equipment. The only shopping boutique on the resort was a "Dominican Walmart". It had everything that you needed but was really small. As for the service, it was faster to get your own coffee than to wait to be served. When we would sit down at a table we would tell them there was 6 of us and they would bring water for four. The only events going on during the day was aerobics by the pool. there was a firs show at the pool one night and we left half way through it was that boring and terrible. They did not walk around and serve you (drinks) at the pool. You always had to go to the bar. Any other resort I have been to they serve you at the pool. The beach was beautiful, views were beautiful and you could even walk down the beach into a small village that did have shops where you could buy items. It was an hour and a half bus ride to the resort. The ride was fast, winding, up and down with frequent stops for bumps in the road. People were nauseated and some even got sick to their stomachs. We did have a great time. There were nine of us that went together and we all had fun. I know I wouldn't have enjoyed it as much if it was just me and my husband.

I really enjoyed my stay at this hotel. The food is good, nice layout and it is located on a beautiful beach on a bay. I have knee issues so even though there was walking involved, it was all on flat ground. The tours off the resort are amazing at this hotel as well. Do not miss going on the buggy ride where you go off roading in the Dominican countryside. I would recoomend this hotel but the only thing that bugged me was that there is really not much shade unless you pay to upgrade and be a select customer; you don't get any umbrellas at the pool for shade. Only the select pools and select areas of the beach get decent shade. Shade should not come at a premium.

The shuttle bus from the airport is quite long (2 hours) but was neat to see other Dominican culture and the pretty scenery. There was not much direction given once arriving at the resort. We were pretty much on our own to figure things out. Front desk people are not very good at English so communication was a big barrier. Animation staff were amazing! Very good at engaging people and making all the activities fun. Night shows were great however quite late. (Kids show starting at 8 and adult show starting at 930... could be pushed an hour earlier.) Food was great! Lots of selection and very good tasting.

The beach has a beautiful view, but overall the resort has got so prioritized to making sure you are aware of which area is available for only Select or Privledge patrons, that it spoils the overall vacation. The small pool, which cannot be used by the Deluxe room customers now, use to be our favorite area to spend time in, and we noticed that less then half of the chairs around this small pool, were ever occupied. They have lost a lot of the English speaking guests, mostly French and German , spoke now. We have visited this resort 6 times in the last 10 years, and now, will not be going back again, because of the changes in privledges of guests, according to what room you book. Deborah did promise us an voucher for 100 dollars, which we never have received.

My husband and I just returned after 1 week at Grand Paradise. There were some minor problems but not serious enough to ruin our vacation. The resort overall is very nice; beautiful gardens, very well maintained grounds and buildings; comfortable room (building #2). We found the food to be very good with lots of variety and very tasty. The pool and beach area were great. Before you get to the beach, there is a large park-like area with lots of grass. This is where most of the activities were offered. After about 3 days we found out that there are 2 animation teams, one for the French guests and the other for the rest. We were not offered the same schedule so if a guest wants to partake in these activities, they'd have to check the French schedule on the board. This should be mentioned in the "Welcome" meeting..we felt left out. The nightly entertainment was very enjoyable. Overall, the staff were great...very helpful and fun and we enjoyed our time there. FYI - do not purchase the VIP lounge on your return home. This was a ripoff!!

Visited this resort January 14 to January 21, 2018 Pros: Awesome Beach and pool. Staff were cordial however did not go out of their way to be accomodating - example asked for Diet beverages and did not get them in my room until the day I was leaving. Food was great. Cons: Visitors were generally unfriendly example - 99% of visitors would not acknowledge you with a hello in the morning or during the day. No coffee maker in room. I travelled alone and when I went to restaurant for dinner, hostess placed me in table in corner of the room. Really????? If this sounds petty. No. I am easy to please however these little things made my trip less than 100% Ride from airport 2 hours. Just so you know. Bai Principle Roulette is where I would return to. Been there twice.

Good spot for a relaxing vacation.The beach is a bit trashy and rocky at one end but the rest of the beach is good.Service at select club was very good with special mention to Antonio and Raily..Housekeeping was always good.

Very relaxing resort. The rooms were well kept (ours I believe was a little older - not the Select Package). Food was great, with a great variety. The rooms are close to the pool and beach with plenty of space to find a cozy spot. Be warned though that this resort is out of tge way - about an half and half ride from the airport, and not much to do around the resort. That being said, great location to relax. Props to the staff for putting together a great New Years Eve dinner and party.

I will come back again is great place the people are very nice the hotel is very clean and the service it is amazing the beach is paradise, the food is great the only problem is the time we have to drive to get to the hotel

We visited this resort the week before Christmas 2017 with a family of four. We would highly recommend this resort but ensure you book the select vacation--it was worth the extra money. We stayed in the Oceanview Villa "Select"- this has a queen size bed with 2 twin beds in the loft area. The Villas are the only rooms that have not been redone at this resort. The decorator is a little tired but the room was clean and the beds were comfortable. The beach is breath taking and loads of snorkeling to be had. We enjoyed relaxing, eating at the a la carte, drinking and playing bocce ball in the evenings. Shout out to the following people at the resort: Maria from the select bar- for the morning cappuccinos and the lovely smiles Railly from the select bar for always keeping the drinks topped up and teaching us about Mamawana William from the entertain crew for keeping us informed on the all the social events Roberto from the select desk who could always remember your room number when making dinner reservations and was ALWAYS working (with a smile)

Probably one of the most relaxing locations we have visited. We chose the "Select" booking and were not disappointed for the most part. Food and drinks were better than a regular booking. However, the hotel website lists many items which are not included but expected in the future. (i.e. Cigar club, climbing wall, exercise room.) The grounds are expansive and quite well maintained with the exception of some of the walkways are paving bricks which are unlevel in some areas and could be a hazard. With the "Select" booking, we had access to all areas of the resort including the "Premium" club areas. The Cooee club for Select guests offers excellent drinks and a variety of excellent snacks throughout the day. We had access to tablets throughout the day and evening to check email and go online. Food was good and typical of the Dominican Republic resorts. Our room had been recently updated and still had poor television reception and function. Cleanliness was excellent but towels changed and absent too often. Sheets were changed daily but sometimes no top sheet under the comforter. The entertainment was supplied by hotel staff and thus, it was really not worth attending. The hotel is also the destination of many Europeans who come for extended stays due to the long flight times and bus transportation. Very few Canadians were there during our stay. In all, it was a relaxing destination if you wish to read and enjoy the climate and the beach. We also did the National Park tour and would recommend you save your money and skip it.

We have been here 5 times now and loved each one a little better then the previous. The grounds are immaculate, very well kept property. The atmosphere is relaxed and enjoyable, this is certainly not a party resort like you would find in Punta Cana They have completed a major upgrade over the last year and now this resort could very easily be called a 5* The pools are stunningly beautiful Large beautiful beach area with lots of room and no crowding, plenty of chairs to go around the SELECT club option is amazing, great snacks throughout the day, and the sitting area and pool are nice there also The people are great, very welcoming and kind Beautifully placed in the countryside and surrounded by nature and a beautiful beach A short 10 minute walk into the small town, great locals, and great food in town The resort food is amazing, and seems to get better every year This a great resort for children, safe, secure, lots to do

excellent resort. the food was great at every meal, the select club option was amazing. food and drinks brought to you at the infinity pool by the beach. i had my daughter and 2 grand kids with me who are 3 and 5 years old. every day after breakfast we fed fish and turtles at the pond then chilled at the pools. a great kids club to paint and do crafts. the absolute best was the shows every night. the staff in the dance troop were so super friendly to my grandkids. they couldn,t wait to go every night and get hugs from all of them after the show. i was so impressed by their staff.

Don't look too closely and don't sweat the little things. There were minor imperfections such as a clogged drain, smoke detector that needed a battery, and the fridge that didn't work, but the service was great and the staff was polite. I enjoyed the food and had a lot to choose from.

We were a bit worried at the beginning, since the bus ride was very long (1-1.5 hr) and our name was not on the bus attendance sheet (we were Select guests) but we were greeted at the Select check in with champagne for the adults and Pina Coladas for the kids. The concierge, bartenders, waiters and ground staff were all very friendly and the service was impeccable. A few individuals went above and beyond to make us feel spoiled at the resort as well. My daughter (6) participated in the kids club each day and had a fantastic time (to the extent that she didn't want to hang with us she was having so much fun). Great shout out to Bombie the coordinator there. My son (9) loved the pool and the beach and the pool and the beach and the pool and the beach. Our cabin was beautifully located facing the ocean with a lovely cool deck area containing a lounge, a coffee table and two chairs. The grounds were beautifully filled with coconut trees and a few other local trees. The food was great, especially the food at the Select bar/reception area. We ate at the Japanese restaurant one night and had a fun meal that the kids really enjoyed, then on night at the seafood restaurant, at which the food was a little less enticing, but a nice change. There was always lots of space on the lawn chairs / loungers and nothing was ever crowded. Occasionally the main pool got a bit loud but it just encouraged us to try something different. We didn't try any of the excursions but there were many who had and raved about them. One small issue was the toilet in our room. It flushed but often needed "encouragement". Overall we had the most relaxing vacation in a very beautiful location. I would very much recommend this resort to anyone, but with the Select package, as it gave you access to some excellent perks!

The rooms in the older buildings are poorly maintained. If you don't buy upgraded rooms, stay away from the hotel. The food was mediocre, including a la carte. Kids enjoyed the night shows, the beach and beach volleyball. The beach is wide and has enough chairs for every guest.

Beautiful scenery. Large beach with plenty of shadow from the palm trees to take a rest from the full sun, thus no fights for lawn chairs. No loud, aggressive music on the pool. Walking distance along the shore to the nearby village. During my stay (mid March – a bit windy) not even single mosquito nor sand fleas. Rooms are renovated and clean, so is entire resort. Quiet. After dozen of trips to Caribbean, always great but never doubled, this is hotel I would return to.

The grounds were well kept and quite lovely. Rooms were very clean. There was hot water in the sink but only pool temperature water in the shower. The fridge was kept well stocked with water & pop. There was a good selection of food and it was all very good.Staff was friendly and helpful. Beach was very nice. There was a short walk into the town.

THE BAD The hotel in not attractive at all when you pull in. Our room had 2 double beds and when we asked for a king or queen (as we were a couple on our vacation ) were rudely told not available. We had no air conditioning the first night and after demanding to have it fixed it only worked ok for rest of trip. Transat rep would not accept tripcentral prepaid card for excursions. Pool bar staff very rude Two single girls woke up with two male staff in room and were robbed! Could see light all around door frame Bed linens were absolute nightmare! They were clean but used mattress pad as duvet and a king mattress cover as sheets on double bed. I guess they ran out of linens? Entertainment was a complete joke No make up mirror THE GOOD Absolutely beautiful beach and landscape Food was great Room was always clean Lots of room and shade available on beach Staff was mostly friendly excluding pool bar and one sour girl at front desk I would return to this resort only if I got a really good deal and it would have to be in select club. The beach is absolutely one of the prettiest I have seen in the caribbean! This resort has a lot of potential , Lots of room for improvement here as it could be turned into a 5 star very easily with the right management. The safety issue was a big deterrent when we checked out and the two girls had been woken up with male workers in their room and things had been stolen....VERY SCAREY!!!

Stayed at Grande Paradise January 24 to 31 Beach was beatiful and well maintained Food was excellent good variety An expresso bar would be a nice touch!! Room was clean and comfortable Staff were friendly and attentive tips Help All in all excellent for the price and will be back

This was our first time to Samana D.R. and the weather was absolutely wonderful. The hotel was very nice and very clean. There is a lot of work going on when we were there (Jan 15 to 22, 2017) in order to make this resort awesome. The beach was a highlight with beautiful blue water and white sand. Abundance of loungers so no need tyo fight over them. Our room was large and had been redone with a very comfort bed, hot water and a/c. Some of the other quests said that they were having trouble with the a/c and others with the water. I think it was because there was so many upgrades going on at the resort. The food was good and the al a cart restaurants were very good. The staff were all very friendly. My only complaint was in the dining buffet area. They could have been more organized. It seemed that the staff were doing all the jobs rather than specific ones. Entertainment was OK. The first 2 nights we were not impressed and they had brought people from the audience and did lame games which we left early. The bars and bar staff were great as well as the all the drinks available. The pool was amazing and always had a lounge chair to relax on. Overall this resort was great. We had a nice relaxing vacation and would recommend it. It was approximately 90 minutes from the airport. A great value for a last minute trip. :)

The best part of this resort is the beach. New buildings are going up but the rest of the resort is tired. They say they are changing the water system, so hot water was very limited, and usually only in the afternoon. The grounds are not kept up and our "Deluxe Garden View" room faced the back of a fenced in transformer. We would not return to this resort. Good luck getting a aircondtioned room.

Beach was exceptional. Resort buildings were clean and most have been updated. Rooms were nice. Make sure to book a king size bed ahead of time (there are only a few). Air conditioning worked well. Hot water problems for a few days. Hopefully will not be an issue in the future. Food was good. Could use more selection. Staff need a course on customer satisfaction and friendliness. Select club didn't provide all that was promised. Ran out of liquor a lot. When asking for something some staff member seemed put out. Some staff were friendly but only a handful. Quiet resort. Not many activities. Good place to relax. Overall we would go back.

New Years 2016-2017 Filmed and edited by me https://www.youtube.com/watch?v=bJEdx-30oSE I had a good time tho internet was paid for ac worked but couldn't get below 23.c TV antenna broke a couple times from the rain and image was grey

The hotel was nice. The grounds were beautiful and well kept. Very lush and green with grass, lots of trees and tropical plants. The beach was big and the view was gorgeous. They apparently just finished renovating the first two weeks of December so the rooms were modern and very clean. The layout was very spread out. We stayed near the beach so it was about a 3-4 minute walk outside to eat at the buffet. They have one main restaurant and another snack restaurant by the beach which doubles as an Italian a la carte restaurant in the evening, but you have to reserve your table. The food was okay, they tried to bring variety for dinner but pretty much the same foods for breakfast and lunch. Very much a family friendly resort that caters to people of all ages. The biggest issue we had was the lack of English speaking staff. Only about 5% of the staff spoke any English and even then it was difficult to communicate. We have travelled to many different spanish and french speaking islands but this was the first time we experienced such difficulty communicating. The resort had quite a few activities including movie night on the beach, but 90% were suited to accommodate French speaking clientele. Overall a pleasant experience and a nice resort.

This hotel is under renovations but in a few months it will be a great place to stay! It is a smaller resort but everything is close by. We stayed there with a large group between Dec 4-11th. The view of the ocean is breathtaking. It's probably one of the more private beach front locations in Samana. Food is plentiful and tasteful. We loved our room. We had nightly turn down service; what a treat! Air conditioning in the room was perfect. Hot water available for a shower at all hours of the day. The a la carte restaurants were very good. There was a new buffet opening up the week we were leaving- beautiful modern décor. Like I mentioned above once the resort is complete it will be a delight to return to. The resort is steps away from a local town where you can go to eat, drink a few beers, go to the grocery store or shop for a few tshirts, cover ups or trinkets and it is very safe. Make sure you barter with them for good deals! The duty free at the airport is pretty limited to buy some of the things. The deals for the alcohol are the best at duty free for name brand spirits. The free wifi was a treat- some places were a hit and miss but hey you are on vacation, no need to stress about little things like this. This resort needs Caribbean music, more coffee machines at all the bars and an updated theatre to make it a 5 star location. Thank you for a great week!

Grand Paradise Samana has great potential. The location is beautiful, beach is postcard perfect and the pool facilities are good. After changing rooms three times, we were happy. The air conditioning finally worked and we were far enough away from the generator facility so as to not hear the noise. The room was clean, beds comfortable and furniture new. That said, two rooms had plumbing issues and despite asking the front desk for maintenance to come and waiting 6 hours, we finally took a plunger from the maintenance room on our floor and plunged the toilet in our final room ourselves. Staff and facilities still have a few bugs to work out but we feel this could be a great resort after the growing pains are worked out.

This was the worst vacation we have ever been on and probably ever will be. I wish I had stayed home and gone to work. The facilities are frighteningly poor and the staff just doesn't seem to care. At least they were relaxed, because we sure weren't. We came back more stressed and deeper in debt. Avoid this resort at all costs!

We travelled to this resort with a large group of radio station trip winners. We found the drive from the airport a little far, approx. 1.5 hours on windy roads. The resort was under construction, but many of our problems didn't have anything to do with the construction. The electricity at this resort was spotty. It would go out and be out for a long period of time. We've never had the power go out at any resort we've ever stayed at. The first room we had was a double bedroom which was rundown and in desperate need of a renovation. We requested a king room in order to be more comfortable sleeping and were then moved to a king room which was newly renovated and was very nice. However, we had cold water all week and the view from our new room was of some rundown outbuildings. We understand that not everyone can have a beach view but this view was not very appealing at all. The hotel has a fantastic beach!!! We are pool people and we thought the newly built large pool was wonderful! We loved the varied depths and size. The small, older pool was rather dirty with lots of floating bugs and debris in the bottom. Staff did come and clean it through the day, but it wasn't nearly as clean as the new pool. Our major problem was with shade. I am very fair and burn easily. I need shade and these pools (and the beach) had no umbrellas or palapas. During the week, we saw some unused umbrellas near a storage shed and asked if we could use one at the pool. We were told they were only for use in the buffet (really??). My husband took one to the pool for me anyway as they had stone bases and wouldn't be damaged by water. We used it for a whole day and the following day while sitting under it, the hotel manager came and told us that was security was called and that we couldn't use it. My husband said that I needed shade and the manager told us that the hotel has a "no umbrella policy" at the pool and beach. What kind of policy is that??? The hotel staff came and took the umbrella while we went for lunch. We've travelled to a multitude of all inclusive resorts and we've NEVER been at a resort that didn't have either umbrellas or palapas around the pool or at the beach. Not everyone wants to bake in the sun all day. The food in the buffet and at the a la carte restaurants was very good. We always found something tasty to eat. The Asia teppanyaki a la carte was excellent!! Here are the problems we had: 1) When we were having drinks in the evening at the Select bar, we found that the bar staff was not washing glassware. My husband was served a drink in glass that had fresh lipstick on it. Further inquiry showed that they were just rinsing glasses with water and then reusing them dirty. Likely the reason that a stomach virus circulated among the group over the course of the week. This was TERRIBLE! This practice is unacceptable and left us wondering where else in the food/bar areas shortcuts were being taken 2) The resort seemingly ran out of white wine, beer, vodka and Bailey's (daily). 3) A $30 US lobster dinner was advertised at the buffet but when we inquired were told that the resort was out of lobster. Strange considering it is on a Caribbean island and we were more than willing to pay. All of the staff were very good. They tried to help as best they could. We wouldn't recommend this resort. There are other resorts in Samana that are rated much higher than this one. TripCentral and Transat Holidays should reconsider their relationship with this resort.

I will start with the good things first . The beach and grounds are gorgeous.the pools and select club are great. The a la carte restaurants,especially the tapanaki restaurant were good. Now the not so good stuff. The renovations that were supposed to be complete are not. A good portion of the resort is under construction. Our room was being refurnished and decorated while we were in it. We were not happy about random people in and out of our room. When we arrived our door lock was not functioning correctly and we had to spend the first two hours of our trip sitting in our room with the AC off and the door open while they fixed it. The AC leaked. To the point where when we opened our door the was water all over the floor. This repair took six days to complete,but at least it worked . We went 2 days without hot water and the electricity was very spotty on a couple of days. I must say the Jarous from trip central was amazing trying to get the hotel to make things right for people. We also had to keep asking for beach towels and finally got them the third day. I think though in six months time this could be a great resort. They need to work with their front desk staff on better customer service and we would consider going back after everything is completed.

Needs a lot of work to be done on the grounds the rooms. Food was good. Some of the service could improve with moral kindness to show that they are at least happy to see visitors. They need room service as well as a swim up bar. Also provide water and beer the same everyday throughout the stay and not just provide one day and not the other. Play music everywhere people love music build moral keeps people happy.

The renovated areas of this resort are beautiful. Half the resort is still quite dated, but they are working towards a newer, modern resort. The staff here were very friendly. We found that many amenities weren't readily available, but if you asked - you could pretty much get whatever you wanted! The beach here was beautiful.

The hotel was very nice. The air conditioning took a couple days to cool down. It was clean. The staff are working hard to get all the construction completed and were polite. We had several difficulties with the key card not working and had to go to customer service to get it reprogramed. Only given one key card for entrance to room. The shows were nice but did not always know where they were being held. Pools and pool bars seemed to close early at night.

Overall, it was an ok resort. On the plus side the beach was amazing, very beautiful and that is where we spent the majority of our time. The grounds were decent but they were still under construction so there were parts that didn't look that great. Staff was friendly although they only had usually one bartender per bar and sometimes you ended up waiting longer for your drink. Also, if they ran out of a certain alcohol there was no attempt to get some more. They ran out of beer several times or vodka. Not that it was a big deal but other places we have been to if they ran out of something they would do their best to get it to you right away from another bar. Food was decent and I highly recommend the Japanese ala carte ....Leonardo was great! Overall it was a nice getaway but it has the potential to be much more than that.

Hi dear tripcentral and thank you for allowing me to tell you my experience to this resort. It was awful and my dear fiance had to sleep with the bugs, spiders were on the walls and we had to change the room 3 times....we had to hear everyday construction noise around our building...morning drilling and hammering in the walls, running out of beer, and other beverages, bad service, I can go over and over with all these things... There were few good things too, the beach is amazing, the palm trees the views and the weather were beautiful...but when it comes to infrastructure/management and service....oh gosh. I will never ever go to that resort.

Very clean great service amazing food beautiful beach great amenities .not a lot at this point for children but it's being worked on at moment and will definitely be a beauty A bit of a far ride in from airport that was my only complaint

I'm not even sure where to start with this. it just seemed to be one disaster after another at this resort. 1) Food - was okay but it was the same thing everyday just put in a different spot so as to maybe look like it was something new. There was only one restaurant to choose from unless you made reservations for the other one but because they could only do 1 seating/hour for either the Tabanaki (spelled wrong) or the Sushi (both located in the same tiny room) per time slot they were full. We had to reserve our spot 3 days in advance. They did seem to have a theme every night so I believe they just cooked the meat differently. lol 2) Entertainment - There was almost no nightly entertainment and if there was it was not posted anywhere that everyone could see it so not many people showed up I was told. I did not see any shows because of this and I would have loved to. 3) Rooms- We moved rooms 5 times due to various reasons. Mold and mildew, bug infestations, unclean, no air, broken toilets, bathroom ceiling caving in(not ours thankfully). Jairus was so kind and thoughtful to us and everyone else. He gave up his room so we could be comfortable. We all felt so bad for him with all the stress of what was happening. 4) Pools - were nice but not cleaned daily. There was a lot of floating bugs and dirt on the bottom in the smaller pool. The big one seemed cleaner though. 5) Maintenance - On our first day I accidentally knocked a bull bottle of beer on the floor and it smashed all over the place. I called the front desk 6 times in 2 days and nobody came to clean it. We had some people in that night so the one guy tried to clean up some of it and cut his fingers up a bit. I ended up having to grab the broom from the maid cart the next day and did it myself. Our toilet was constantly clogging too and numerous calls were made to get someone to come plunge them. I would think in a place like this where the plumbing is not great a plunger should be readily available in each room. Just my opinion. 6) Grounds- There was a lot of renovations and construction going on. Furniture being moved into rooms everyday that people were occupying. There was a lot of dirt everywhere so very hard to walk around. They were washing off the walk ways but this just made it very slippery and hard to walk on. A few people fell. 7) Staff - I only really have positive comments about this. They were all very friendly and for the most part accommodating. Samuel was the manager and he was lovely. So kind and tried his best to help where he could. We could see there was a lot of issues with other guest so he was constantly under stress and he handled it very well. I have never been to resort before and probably won't be able to go for a long while. It is just not financially foreseeable to m. So needless to say I was really excited when I won this trip. I also had nothing to compare it to but after seeing this place and hearing beforehand how great resorts are I was sadly disappointment with my first experience. At least if I ever do go back it will be paradise

One of the first impressions I had was I was entering summer camp. We were ushered down a small path simply not representative of a four star facility. It seemed that the resort was not ready for visitors and was dirty. As I sat in the theatre, there was garbage outside on the grounds by the road we just drove in on. There were a lot of wasp nests visible in the roof. It was not a good first impression. The beach was its best asset as too was the wonderful folk dance/stories done - on our last day.

The beach is beautiful, so are the pools . Our room was cute just been renovated the food was really good but I think more can be done about the evening entertainment the fire show was great the rest not so.

I give this resort a 2 out of 10. I only give it a 2 because the beach and the weather was beautiful but other than that the resort was a disaster. Bad accommodation including bugs in the beds, a/c not working, no iron or ironing boards, fridge not working, patio door getting stuck each time when trying to close it. In regards to the food, the buffet was horrible, flies all over the place, cheese and cold cuts left outside for hours, basic and plain food everyday. The Asian restaurant was fully booked everyday and the seafood and Italian restaurant was inside the buffet, they just decided to sit us in the corner. The staff were very rude in the buffet and in the reception area. There were days where they would run out of beer or vodka or some other type of liquor. This is unacceptable. Also, the discoteca was a joke, they were playing the same songs every night when we went there. Apparently there was a nightly show but we were never told anything about it and from other guests they said it was a poor show. This is the worst resort I have ever been to and i have been to many.

Beautiful quiet resort. Rooms were updated (building 6 & 7) and great after we could be moved to one with AC. Food was very good and lots of variety. Grounds are lush abs well kept. Not a lot of night life if that is what you are looking for but we enjoyed this resort very much...and Transat a Trip. Enteral was wonderful!

Are room was awesome .loved the shower .the beach was amazing . the food was awesome . the plants were lovely .The people were working their hardest to try and finish the work that has to be done to finish the renovations . on the resort. the people their were very friendly and very helpful.I was there Dec 4 2016

The hotel is under construction, and we had issues with the air conditioning and hot water. Even though we had problems at the beginning, the hotel, beach, and pools are gorgeous. The food was amazing, large variety of different food and the a la carte was amazing.

There is good and bad with this resort. The beach was beautiful, main pool was amazing and staff was friendly and accommodating. Resort overall is unfinished and not completely updated. The food variety in the buffet was also lacking and became very repetitive after a few days of eating it.

Half of the Hotel was in Renovations, other half that was finished was nice! , Resort needed fun Entertainment and Music at Pools, we had to supply our own music, Beach was beautiful! Food was decent, drinks were a plenty, staff needs to be happier

Great Staff, Beautiful natural;surroundings, Awesome upgrade they did this year, the main pool is amazing, great food. we have been there 3 times and already planning on going back for number 4 in the spring

Grand Paradise in Las Galeras are under renovations right now but didn't interfere with much.I have seen many changes in the last three years,they are always trying to make things better and they are succeeding the new pool area is spectacular. But the buildings and surroundings are a bonus,the staff at Grand Paradise are comparable to none.The maids do an excellent job the bartenders and wait staff are friendly but their animation team are awesome,they make sure everyone has a good time.Mikki,Lima,Youseff,Magrarita,Olga,Wilson,Andular,Bombey and Judy work so hard and it is very much appreciated the place wouldn't be the same without them. Did the eco park excursion and was really disappointed,spent a lot of time on a boat to see an island of pelicans...the cave was cool but that's were it ends.Went to Bacardi beach and was hassled non stop had to pay to sit on a beach chair.Would not recommend this excursion for the price of $110 american.Did Zip lining it was fun the zip team are excellent at the job and make you feel comfortable. I cannot wait to go back to Grand Paradise to see the many improvements

We love this resort!!! Wonderful beach, amazing grounds, good food, very relaxing!!! Rooms are cozy and clean, do not smell like mold, cleaning ladies do a good job, no problems with tap water. The only drawback was loud air condition but at least it did a good job to cool the room. Buffet was good too and food was always hot and fresh. We will be back!

I went as a last minute trip for the first time by myself. It was a little far from the airport but once i got there, i personally found it was totally worth the wait. There was two beaches faces the front and side of the hotel. Both were accessible and had amazing soft sand with beautiful turquoise water (as one would expect of such a place). The atmosphere was naturally very laid back and a lot of great international people were met. I had a real blast and cannot wait to go back!

Horrible old hotel, paint on walls bubbling, cockroaches, showers didn't work and air conditioning never worked either. Grounds were dirty and garbage was everywhere, no pride in the resort, the only nice thing on the resort was the beach, it was beautiful

I'll get the good stuff up front. The beach is beautiful. The food was excellent. The room left a lot to be desired. Outdated furniture lumpy mattresses and stains on the ceiling and walls. Patio door didn't lock. The air conditioning did not work. When I complained they said they would fix it. They didn't. When I went back to tell them it still didn't work I was told it was fixed. They weren't going to do anything more. The Samana area is beautiful. Well worth the visit but don't stay at the Grand Paradise!!

We went to this resort as VIP guest due to it being our second time there... ZERO customer service to ensure we had a great trip was given even with this " gold vip bracelet" WIFI: did not work the whole time we were there, the 1st time we were there they did not have wifi just a desk top computer which worked fine... this time they got rid of that computer and had wifi that did not work at all so there was ZERO checking into your home once your got there which was unsettling for me as I had a puppy back home that I wanted to check on. Hotel: The room was basic, there were a couple cracks and holes in different places but the door locked and there was a wash room and a bed to sleep on. As well as bottled water and refreshments in the fridge. Our rooms security lock box was completely broken so that was something that really bothered me as I always put my important things in a safe box when I go down south. But due to full capacity I was unable to do so this time... The room did not come with a blanket only a sheet so we had to then walk to the lobby just to request . They do not tell you a number to use to call the front desk you always have to walk up. Beach: Nothing to complain about , beautiful, palms everywhere and white sand and turquoise water for miles. CUSTOMER SERVICE: * long story short * We arrived on a Sunday, we were having a pretty OK time , did not really understand this VIP thing and never really were given any special treatment or a nicer room if anything we were given the trash room that they give out only if they HAVE to . We did not complain because we thought we really liked this resort we did not want to ruin our trip so we just slept, woke up , put beach towels out, read our books and swam in the ocean. Day 5, our friends who live in puerto plate called the resort to get a hold of us letting us know they got a air b n b beside our resort and wanted to come visit us. We were so happy as we are from Canada and do not get to see these friends very often. We met with JUAN CARLOS FRANCIS one of the general managers of operations of the resort to ask if it was okay to allow our friends to visit , WE WILL PAY we said so they can come and enjoy some food and drinks and what not. Juan Carlos said he had to make a couple calls ... the next day we met at 10 am , Juan Carlos told us it wouldnt be a problem we would pay 3600 PESOS for day passes starting at 12:00 am midnight till the next night at 12:00 am . DONE DEAL we said we were very excited . Our friends come to the resort , they drive so the security guard at the front gate allowed them to enter, then allowed them to park then allowed them to walk through the lobby then to our room and then into the disco where all 4 of us were then escorted to the front lobby because our friends did not have bracelets on and they were in the dico with us the manager on duty at the time did not want them on the resort and said we had to pay a fine of 3900 pesos ... and then we would have to leave or they would call the police. safe to say we paid the 3900 extra pesos and left the resort but I will never return there is no communication there , the manager who kicked us out would not come and talk to us he had this poor man who had no idea what was going on handling his problems through the walkie talkie. We had our friends with us who spec fluent spanish to tell us what they were saying and pretty much the manager that was in the disco was saying for us to just give the one he didnt want to come deal with the problem. NEVER AGAIN GRANDE PARADISE. also i could talk about about this place on this same story because it took 5 hours of our time that time but i gave you the condensed version

Food was good ,Rooms were okay little trouble with toilet no queen size bed was unable to push them together ,water was always available to many tree for me water a little weedy ,drinks were okay Servise very slow don't be in hurry for a drink

This is a very beautiful, low key, easily assessible resort for all levels of mobility. The food was great, the service was over the top, and my husband and I had a wonderful time. The beach does experience some seaweed most days but the workers attack it with vengence. We were very leary with it being rated a 3 star, and we both often during our stay said we'd rate it a 4 - 4+. Everything far exceed our expectations. Would go back in a heartbeat!

great value for the price, the grounds are great and kept up every day, all around super place and the staff are also super friendly with a big thanks to Roberto at the sports bar and Ceasar at the small pool they just made the holiday that much more fun

Hotel was basic and what we expected from a 3.5 star. Our family booked five rooms and had been looking forward to this vacation for years. Everything was to our satisfaction except the big one.......my wife was sick for half of her time there and half of the family also had a couple of sick days.........NOT fun.

wonderful place for our extended family...great beach....rooms and food OK....have been to Punta Cana many times and tried this resort for "money" reasons for our group of 13.....most of us had problems with the runs, some badly....the plumbing in the hotel is poor especially around the beach area's and I wonder if the plumbing issues are related to poor management of the kitchen area's....90 minute drive from the airport BUT it is a wonderful scenic drive.....we would NOT go back simply because of the intestinal problems.....the staff are great with limited English but that is our fault for not trying to learn their language.....the Bar Manager, Santiago, is a wonderful person

Good food. Nice ocean view room staff were very friendly. Nice beach but trouble with seaweed which staff worked hard to clean every day. My husband celebrated his birthday while we were there and I happened to mention this to front desk, they left a bottle of rum and fresh fruit platter in our room

The hotel was beautiful and the food was good. Samana is a beautiful place - I would try a different resort next time. I found the overall staff was very lazy and did not interact well with the guests. It took 3 days for a cot to be placed in our room. It took 4 days to provide blankets for the beds..only sheets on it...I gave up asking for an extra pillow. The maid took 4 days to learn how to make our beds. I finally left a tip once she got it right. The bartender at the pool bar enjoyed talking to other coworkers instead of making drinks for the guests.The reception area - the ladies took personal phone calls (on speaker) while serving the guests. The towel boy would not give our towel card back until we filled out his survey. The good side was a lady named Maria from the Asian restaurant - very nice and helpful - she made us feel very welcomed...I wish we would have discovered her in the beginning of our trip. On the weekend the locals are allowed to come and enjoy the resort. It was a mad house, kids running around unattended. The kids were allow to run around and cross contaminate the food at the main buffet.Guests screaming and partying until 4am. I felt I was a burden on the staff...next year I am going back to Cuba

This resort is a 2 hour bus ride from the airport. We had no problems with the food and my teenage son loved the selection. The resort is kept clean but very basic. There is NO wifi at all. Was not working when we were there. A major complaint with our teenagers. Horseback riding is nearby and would definitely recommend. We were 4 people in a room and the whole week we did not get 4 towels. Either there were not enough or they did not bother checking (even though we tipped the maids daily). There is a small town within walking distance. Not much to see but it was nice to see the supermarkets and local life. The beach is beautiful, shallow and sandy. Not much to see when snorkelling though. Lots of palm trees for shade. Would recommend for relaxation and a quiet getaway!

GOOD - food was delicious! everyday they had a different theme night and food was sooo tasty. It's nothing like Cuba! - shades in the beach. there are a lot of shaded area on the beach so no need to wake up early and get a beach chair because there are plenty and many areas with lots of shade - Archery, sports bar had foozball table, billiards etc. - Kids club BAD - ran out running water for 6 hours! Couldnt shower, wash your face or brush your teeth! It was terrible - no electricity! for 3 nights out of 7. This means no light, no A/C no electricy at all all night. I was sooo angry and complained so much because the whole resort would shut down. I had a baby iwth me and we were sweating like crazy the whole night. It was so upsetting that this hotel could not even maintain electricity! One of the most basic things. We had a great vacation but this ruined it for us. - sand on the beach. There is very little sand area on the beach, unlike Cuba or Bahamas where there are a lot of sand. Mostly grass - terrible sutomer service at the front desk. When power was down I complained several times. they didnt even provide candles or try to fix the situation. All I got was blank stare from the reception workers

Lots of palms trews" not to bad place to relax in general with your family. This place is good for family people not for singles or very young crowds. Food was oky , hotel staff was not so friendly in general I would say is not my destination and will never revisit again. Quite nights club closes at 2pm snack at is open from 12-2pm usually

The resort is ok. The staff don't really try to please the guests. Food was ok, my husband and son did get food posioning, glad I had meds on me. Not much variety in food for kids. Kids ate pasta and hot dogs for two weeks. They run out of food and usually don't have more like yogurt and fruits. Rooms are ok, our cleaning lady missed a few days because my son was sleeping at that time and she didn't come back. Front desk staff can be rude. The photo staff are nice and beach was nice. WIFI is not free. Overall ok resort for the money

Good resort, beautiful grounds, clean rooms, good service. Small and nice beach area. Pretty decent food. Italian and sea food restaurants are great. In general , resort is very nice and ratio price- quality is reasonable.

Rooms were great, very clean, dining area was very clean, food was amazing, pools were clean and great, bars were very well maintained..overall PERFECT..The staff were great..and very friendly...we have been to many resorts, and we really enjoyed this one...very low key, relaxed time

Rooms were a bit dated, AC worked poorly, food was average. Beach was beautiful but the battle for chairs was a pain as there were not near enough for the patrons.120 more arrived the night before we left. the nightly entertainment was great also.

Resort was good over all, food was not good. i would not go again at this resort, but for the money I paid was definitely worth it. I have been to Dominican 3 times before and I so far I like la Romana the a best. Hope this advise helps.

Grand paradise Samana is a lovely relaxing spot to unwind and relax. The staff at this resort are simply amazing always pleasant and nothing is ever too much.I cannot wait to go back.Booking with Trip Central was easy and efficient will definately use them again for my next vacation

The amenities around the resort are great. The grounds are well kept and very beautiful to walk through. The staff was very friendly and always ready to help even with their limited ability to speak English. The beach was beautiful. The food was very good in the buffet restaurant and the a la carte restaurant offered tasty and we'll presented. My husband and I would definitely go back again.

This was our 21st all-inclusive resort vacation, the 4th to the D.R., but the first to Samana. The gorgeous undeveloped jungle and mountainous terrain made this area our favourite in the D.R. by far. This was the first resort in the D.R. where we felt perfectly safe walking to town for half a day, and we did so twice. The resort itself is as we expected from reviews: - very average but clean rooms, the maid service was excellent, and everything worked. The room safes are an extra charge ($15 US I think), and you have to ask for a TV remote at the front desk. - The pools are small but functional, our room in block 5 had the quiet pool and bar right outside, very handy. The main pools have music, but nothing too loud or annoying. There is no swim up bar if that matters to you. - The beach is a narrow ribbon of sand about 20-30 ft wide in a quiet bay, water is nice and calm for snokeling and kayaking. There is quite a bit of seaweed, but that's nature. Leading up to the beach there is an expansive area of beautiful palm trees and grass, where most people hang out on loungers - if they can get one. The resort is short 150 or so loungers, and if you haven't claimed one by 7:30am (not kidding!) You won't get one. - food - excellent buffet with lots of made to order stations - omelette and crepe station at breakfast, cook to order steak or seafood at dinner, great beach snack bar as well as buffet for lunch -the a la carte restaurants (Italian and Seafood) were weak, the buffet is actually better. -all of the restaurants and bars are understaffed, you can wait a long time for drinks. As well, there is very little English spoken by the staff. - The evening shows are top notch, we especially enjoyed the fire twirling show in the pool, 15 high energy entertainers with flaming torches and great choreography, very exciting. - There are lots of activities - archery, aerobics, billiards, volleyball, ping pong, watersports etc. You can be active or lazy. In Summary: beautiful grounds, safe, decent food, understaffed but those who are there work hard, and a gorgeous relatively undeveloped area of the DR. At any price point under $1000 tax in it is a great value.

everything was great just lacking lounge chairs should be more of them. The food was great the pools were great . the beach was awesome and the people that work there are amazing. And will definitely be going back.

The hotel was awesome, the lobby and washrooms were beautiful when you walked in! Rooms were clean and nice, good size. Includes a mini fridge with unlimited pop and water bottles which was awesome! The bar tenders were very friendly and gave excellent service. The food was also amazing! I ate so much everyday and was never disappointed! Beaches and pools were also very clean, fun games and activities going on, the only problem was trying to get a beach chair so go to the beach early if the resort is busy! Very quiet and relaxing resort. The weather in February was awesome, 25-30 degrees Celsius everyday!

The Hotel was Ok, the room was nice and very clean, service was nice too. Food was very good, but lack of variety in the morning. Not enough bowls and cups in the morning. Same for some fruits. The pools are ok but no ambiance, no animation during the day, it was all at the beach. The beach is very small and not much of sand, most of the chairs where on the grass. Not much to do around. Small shops downtown, but most of them closed or open at specific hours only. Will not go back to Samana (Las Galeras), we were very disappointed.

It is not a bad resort . The food selection was just right. The room was clean and spacious. The service was good . There was no delay of getting what you want . The check in and check out was fast. When we checked in our room was ready not like the other five star resorts that guest have to wait before they can get in to their rooms . The only thing that I can say that it needs improvement are the chairs on the beach. They should have more and probably get new ones coz some of them are broken and good ones are taken early . The other issue is the stairs . They do not have elevators. If you have difficulty climbing up then request the villas. The person that should be commented for their hard work are the housekeeping and Carlos the bellboy. If you want a quiet place to go, this resort is for you. The only thing it is quite a distance from the airport but it was ok for the drive.

Very cozy, beautifull ground, awesome beach & food. The stuff is friendly, polite & do the job properly. Some incovenients: the theatre is near to the buffet and some lights missing on the paths......

Food - good - ate too much Beach - If not for the algaes the beach would of been great - not enough beach chairs for all residents Villa - Clean. Had a day of full hard constant rain - the roof leaked at a few places Animation - mediocre If you have been to the Dominican before & globally you want sun, food, clean & comfortable room (you don't spend the majority of you time in the room) at a good price you will like to resort.