The concierge was extremely nice and helpful when we checked in. The room was spacious and comfortable. It’s not quite downtown so we had to Uber everywhere but it wasn’t expensive. Breakfast was decent. Enjoyed our stay.

The room was comfortable and clean. The bed was firm and very comfortable. Gian's restaurant was fabulous. We ate both breakfasts and dinners there for the 3 days that we stayed at the hotel. The view of the harbour from the restaurant was amazing. One of there dishes was a seafood chowder which was the best I've ever had.

The Sheraton in St. John’s was fantastic. It was very clean and comfortable. The restaurant was great and the food was always fresh. Service was very good too. Great location with easy walking access to the Pedestrian Mall, George Street and all the restaurants along Water Street.

Good Location, excellent service, reasonable price, clean in most parts. Beds are ok, spacious parking, includes small swimming pool and other facilities. Our stay was good. No hassle. I would recommend it to visitors visiting St. John's area.

I was very impressed with the hotel and it's facilities. The room was excellent, comfortable bed with great tv. Great to have local newspaper Telegram available on all floors and also wonderful to have free coffee and tea available in the lobby in the morning. Staff at the trip desk were very helpful and booked an Iceberg Quest tour for us. We enjoyed the pool and hot tub in the lower level and it was never too crowded. For my wife and I the location was excellent, easy walking (5 minutes) from Water and Duckworth Street. It was great that outside the hotel we had access to Bugden's Taxi Service. Taxi's were relatively inexpensive and we taxied to the major tourist attractions. Another plus was that we were very close to restaurants and stores. We were a bit worried with the impending Hurricane Arthur, and we were given directions if there were any emergencies but thankfully the hurricane fizzled out by the time it reached St. John's. Very comfortable lounges to sit in on the main lobby. We never ate in the restaurant and the only concern was that prices for breakfast we felt were a bit steep, obviously many people were there for business conventions. Everyone, staff and guests were very friendly and we were first time visitors and everyone we met were very helpful with directions. We enjoyed our stay immensely and if we visit again, we would definitely stay in the hotel.