This was my second stay at this resort. I love the facilities and the amenities what I didn't care for was that the resort allows the locals to purchase a day band and visit the resort. I understand that the hotel has to find ways to make money when the rooms are not filled to capacity (which they weren't) but when it gets hard to find a chair at any of the 3 pools and the staff is run off of their feet trying to keep up with the demands of the day pass patrons (food, drinks, and supervision) it becomes not enjoyable for those that spend a lot of money to come for a week or more. I didn't pay to have to place my towel on the pool deck. If the facility is wondering why the Canadians are not participating in the outdoor activities they should look at their signage or lack of signage in English. When the resort is 90% spanish speaking with minimal english spoken and no english signage describing where to go for the dinner shows or what the pool contest is (in English) you won't find many English speaking people interested in participating. The hotel has a lengthy written policy regarding noise in the rooms and noise on the balconies. However the policy does not apply to the hotel. There was a private show for one of the companies that had a training session in the facility while i was there and I called the desk twice to ask when the show was going to end as it was held outside and was super loud. I wasn't the only one that had called the desk. The outdoor show ended at 11:45 pm. Like seriously live by the rules that you want to apply to all other guests. Also what is with the daily evaluation of the maid service? People on vacation don't want to fill out daily surveys. I understand that they need to know if their staff is doing a fabulous job but let's face it if I was missing towels etc I would have called the desk.

Our third trip here. Nothing to disappoint. Excellent room, food, drinks staff. The Mediterranean restaurant is so beautiful with fancy food to rival anything in Canada. Only glitch wAs a Canadian with a very overtired crying baby who decided to get the most of her experience including Spanish coffee. This a la carte should be adults only. We will return

This was a great Resort for my family along with our two and a half year old son. It was very clean and the service was excellent. My only complaint that I would have is that the food was average. It seemed to be many of the same meals at all of the a la carte restaurants. I would highly recommend this if you were looking to go somewhere that is very family and children oriented. Also be aware that the resort is about 10 minute bus ride from Ixtapa. We went to Ixtapa a few times as the beach was much better then the one out front of the resort.

We really loved this hotel and enjoyed our stay very much. Certainly will come back again and recommend it to family and friends.Many activities to enjoy: something for everybody! Impressed with what they have set up for the kids as well. The grounds are beautiful, the pools amazing, and a great beach as well. We enjoyed both a la cartes: the food was delicious. Also a few buffets to choose from as well. Our room was spacious and very well kept with a beautiful view of the ocean. We loved the live music in the lobbybar and danced to our hearts content. We also went to the disco which is a great place for the younger generation. The new addition of the coffeebar is a success: many varieties to choose from :) The staff is very friendly and accommodating. All in all a wonderful hotel to have a terrific holiday

All the grounds and public areas are extremely well maintained .... There are always people working on maintenance very respectfully!! All the staff are very friendly ... No complaints on maintenance or food!!! The only complaint - there is an optional time share element and the sales person called it a vacation club ... Just be aware if you DON'T want to waste your time...

The resort has great people willing to help you at anytime. The grounds were fine, room was fine and food was fine although it could use a little more variety in my opinion. The beach was easy to access and walk. All in all a very nice , relaxing vacation which we were looking for.

Overall the hotel was great. Very clean & friendly staff. Ala cartes were very good, buffet was was not great. Bar hours & locations could be improved. Lobby bar isn’t actually in the lobby and doesn’t open until 4. Bars by the pool are open earlier but it would be great to have a place away from the pools in air conditioning during the day

It is a great resort, in a wonderful location! We found the staff to be very friendly and helpful. The resort and room were very clean and we loved the ocean view! I would have no hesitation recommending this resort. I would like to see one more bar possibly a piano bar for the evening. A little more information provided for the surrounding area would be helpful. Overall we had a wonderful time and would return in the future!

Azul Ixtapa, First the weather was great, very clean rooms, there is always so much food to choose from. Oh and a must see is the island it is beautiful. The only thing that we where disappointed in was the entertainment. Entertainment was always a nice why to end a beautiful day, but here the shows bad, and the lobby music was good, but just not enough room for everyone to seat. Staff are very friendly.

ALL GOLD CLASS RESORT Best location very good service overall Rooms very nice plus clean,and good room service All restaurants very clean and good service staff and captains and very Understanding For food good selection plus helped to make veg dishes also at short notice by chefs Good shows at night Lots of activities and good swimming pools Very great place

This was my first visit to an Azul property, as well first time in the Ixtapa area. I was very happy with this resort. The staff are very friendly, the facilities are very clean, the food was great (especially the restaurants). I would definitely stay there again.

This hotel is not only beautiful but the people are so friendly and hard working the place is so clean and food amazing never cold cooked perfect the only problem was no coffee pots by beach in morning I love having coffee by beach in morning

Thursday we returned from a week stay at Azul Ixtapa. This was our second trip which now included two children under 4. The king room with a balcony on the 14th floor was excellent and close to all the action. Everything is exceptionally clean including all the washrooms on the grounds. The pools are fun, there was always a place to sit and enjoy the activities. All of the restaurants were delicious and clean. We found there were almost no mosquitos at dusk which at other resorts we've been attacked. Make sure to say hi to Miguel at Costa Azul a la carte, he is one of the friendliest people you will ever meet as well as Rudy at the open air buffet or Yolanda and Angela at Colores. The staff are so accommodating and will go above and beyond to ensure you have all you need.

Thanks to Sunwing for the Wednesday night dinner party. Staff are all very nice and friendly, most speak english, rooms, grounds always kept spotless. Food was good, wide selection Pools are nice and big, beach has perfect sand, not a stone on it, ocean waves are small, lots of activities to take part in. We would go back again for two weeks

Lots to do for the kids. Beds and pillows are incredibly hard and they need to vary their buffet offerings ! Pineapple,watermelon,cantaloupe and papaya every single day ! The resort is very strangely laid out and we wondered why we had a fridge in our room when they never stock it. However the pool was clean and for the most part all the employees nice (although struggled greatly with English). We felt safe and well cared for. Surprising how many locals use this hotel/especially on the weekends - drinks were great and the Mediterranean restaurant was AMAZING. Thanks to our Sunwing reps who were fantastic and the Wednesday night party for Sunwing travellers was TOP NOTCH. The rooms could have been cooler. The air conditioning struggled quite a bit but they were definately quiet ! Water on the beach very Murky but no need for water shoes. The weather was great every single day and your kids will be well entertained as there were so many little things to do

It was my first experience traveling all inclusive and it was just amazing!! Super clean environment, excellent food and very friendly staff!!! I would give A+ to this hotel with confidence and recommend it to everyone

This hotel has something to offer everyone. If you like pools it has 3, if you prefer the beach you have a gorgeous soft golden sand beach with plenty of chairs available at any time of the day. The hotel is close to a small market and to other immenities if you need a souvenier to take back home or if you want a snack at an off hour. If you want to take a trip into town on the public bus you can get picked up right outside. The hotel has plenty of things on site to keep everyone amused if they choose to not leave for an excursion. Rock climbing, sailing, kayaking, snorkelling, and scheduled fitness activities. The food was awesome (I am on a restrictive diet and had absolutely no problem with the food choices). This was definitely a top notch resort.

We stayed at the Azul Ixtapa Resort from February 2-9 and we were quite impressed with everything, from the service, to the food, and the amazing view from our room. The service is excellent everywhere we went, staff were always smiling, always said hello and they are ALWAYS cleaning! The rooms were comfortable and clean. We ate at Costa &The Oyster Bar for our à la cartes and the service was excellent at both restaurants, although Costa was our favourite. We will definitely return and possibly check out the Azul Grand too one year as we did find there were a lot of kids and a lot of locals at this resort, which doesn't bother us, except that it was a little harder to have quiet time :)

Hotel was very nice clean good service food was excellent good layout and variety of food everything was great the best part of holiday was the weather too. We both had a good time . I was worried about the hotel transfer but no problem so far definitely booking again the same place with tripcentral.ca

The kindest and warmest staff who could not do enough for you and always pleasant from front counter to towel exchange. The room was cleaned daily and always a lovely creation on the beds. This was our second year and this time our son and wife and two girls were next door and in the center building, We had a balcony which my husband and I like and theirs was identical without balcony. The beds were a little hard. We had and amazing time and you can always count on hot weather, very warm evenings. Our favourite al a carte was the Costa Azul restaurant. We used our 3 specialty dinners there. The Oyster Bar was lovely also and you need to book ahead and you can go there every day for lunch. Second time in and not once did we ever feel unwell. The water is purified on site. I was treated to the spa next door at the Grand and it was sooooooo wonderful, a must. Best massage I have ever had never mind the spa features. Quiet and Elegant. The food at the buffet was good, but would have to say the desserts could have been a little more exciting and more variety. Over all a wonderful place and many return visitors.

This resort was overall excellent. Starting with the reception, the staff made quick work of getting us to the reception desk off the bus very quickly and with a big smile. We we're offered a cold drink as soon as we stepped off the bus The Porter's had our bags waiting to go to the room once we we checked in by the friendly front desk staff. We we're in our room in under 10 minutes. The room was spacious and very clean, which the house keeping staff kept up all week. All the staff throughout the resort were very friendly and very helpful if we had any questions or needs. The resort is situated very close to the water and along Sandy Beach great for walks anytime of the day. 2 large pool areas that never left us wanting for a deck chair either in the sun or the shade, lots of umbrellas. Pool staff was always available to get you a drink or you can get it from the multiple pool bars yourself. The daytime pool buffet was very go and easy to get to. Alla cart restaurants were good and we had no issues getting reservations. Buffets we're ok, not the best food we have had but there was always something good to eat. If you have kids, the resort has lots to keep them busy. Overall we had a great time here and would definitely recommend this facility.

Every thing is great. Two things need to be solved: 1-Smoking free every where in resort, including at the beach. 2-The exhaust of washrooms spread the bad smell to the walking paths. It should direct to some where else.

This is one of the most beautiful hotels I've been too. Excellent food and very friendly staff. I will definitely go back. Awesome pools. Al a carte was divine. Catering made us feel like royalty. Access to the bus to go into town was easy. Room service was top notch

Azul Ixtapa was an great experience! pros: a) the staff was helpful and ready to make the trip enjoyable b) a lot of activities around the resort for kids and adults c) a short bus/ cab ride from the city 5-10 minutes depending on traffic d) beach bars close by e) the ferry to people over the Island is a short walk. (on the island their is shopping, beach bars, fishing, and snorkeling)..avoid the ferry on weekends the lines tend to get long if your not their early. f) the maids came to the room and made sure things were clean a couple times a day and would routinely switch out towels in the morning and evenings as well as the beds g) the ocean was calm because it is located in a bay so safe for swimming h) the pools were nice and big i) has very scenic views and a lot of places to take a good family picture j) awesome sun sets k) its safe and would be a good family resort l) the shopping is cheaper if your into buying touristy things or beach goods then the larger centers like Puerto Vallarta, Cancun m) if your into the nite life their are few bars down town that are good to visit (Shakers/Senor Frogs) n) the best restaurant is in the shopping center called Franks....He makes the best food and all from scratch and you can even catch your favorite sporting event their too (hint order the fresh made pizza from his pizza oven or the amazing bacon wrapped stuffed shrimp!) Cons: a) the food was average nothing spectacular b) beach was basic hard packed down sand c) a lot of walking on stairs d) people will come and block chairs with their towels and not even use them all day

I like the hotel , the pools , the beach , the food , the room , the service was vary vary good and vary friendly people that is way i love to go back there . the only thing that i do not see , was boiling eggs at breakfast. i herd some of the guests was asking , ( sorry that wasn't big dale but i like to writhe it down ) But the rest was amusing , the trip i had in Ixtapa - AZUl Resort , for me looks like i had dream . thanks

The resort is beautiful and very clean not overly big! This resort is very family oriented so lots of children and a ton of things for the kids to do! We did not travel with kids so we looked for the adults only pool and there wasn't one! The ala Cartes were great but the buffets were very small with the same foods every day...you can only book 3 ala Cartes a week! Kayaks and bike tour was fun to do and included!

This was a clean friendly resort with great rooms, food and service. Good for families as there is plenty to do for the kids. Handy bus service for getting into either Ixatapa or Zihuatanejo. Would go back here in a heartbeat.

This is a great place for kids between 5-12. Excellent kids club and small water park. The food was above average; the oyster bar was our favorite. The cleaning staff, bartenders, waiters were great. Clean, bright and cheery with great weather. I recommend this place as a family destination.

I thought this hotel was fine. Room was clean and food was good. Pools are clean and the bar service around them was pretty good. Staff were helpful and friendly. Make sure you check what your getting with your room booking so no surprises at check in...All in all we were generally pleased.

We stayed at Hotel Azul Ixtapa from Jan 19 - 26, 2017. Weather was fantastic! This is an amazing place for families with younge kids (water park and kids club up to 12 years old). Very clean, excellent service, beautiful pools, great food! Definitely come back!

This hotel is north of xtapa near playa Linda. A very beautiful location right across from ixtapa island. Very clean resort but has lots of stairs but there are elevators to use. Food was very good for resort food but strong Mexican influence. Snack bar was great. Burgers. Fries. Pizza. Pools were warm to swim as well as the ocean. Lots of free activities like kayaking, sailing and biking. The beach isn't real nice sand but very wide and level. It was easy to walk on and push strollers. We had a great time here fir 2 weeks. Very family oriented. Had a great waterskide spray park, wading pool and kids club

The holiday got off to a rocky start, our flight was delayed causing arrival at 10:30pm instead of 7:30pm. A lot of confusion at the hotel with the crushing throng added to our apprehension. That was the start. After getting a decent night we surveyed the beautiful resort which is spread out along the beach and pool (two large) where we found the grounds and hotel were attended by a well organized and substantial staff. The staff were pleasant and looked to fulfill our every need. It is a very family oriented hotel with many services to assist with children where needed.

The location of the resort was beautiful. The food was very good but the variety was lacking. Aside from the al a carte the buffets had the same food everyday. The lobby was very uninviting and the lobby bar did not open until 4:00. There was no coffee bar/cafe you had to go to the buffets to get a coffee in the morning. Nothing remained open past 11:00pm for food snacks or drinks The pool was overcrowded very difficult to get a chair if you were not out to save a chair before 7:00am.

FRIENDLY PEOPLE, CLEAN RESORT AND GOOD AND TASTY FOOD. I ENJOYED EVERY MOMENT AT AZUL IXTAPA. MY ONE WEEK WENT BY SO FAST AND I WILL DEFINITELY REVISIT. I WILL RECOMMEND ANYONE TO VISIT THIS RESORT. YOU WILL NOT HAVE ANY REGRETS.

The Azul Ixtapa Resort was one of my favorite trips to date. The hotel is absolutely beautiful and the staff there were so friendly and helpful. The hotel was immaculately clean and the rooms were spacious with a great ocean view. The food was excellent with access to many great restaurants on the resort. The beach was great and the ocean was warm. The weather was fantastic - Sun, sun and more sun! The night life was slow so if you're looking to party you can take a taxi into Ixtapa where you'll find plenty of bars to party at. There is an in-house band that plays nightly in the lobby of the Azul Ixtapa Hotel that goes until 12:00 or so. I had a fantastic time and will definitely be going back to the Azul Ixtapa Resort next year in February. It was a wonderful vacation!

i cant say anything bad we had a great time and will go back the rooms were very clean, the stafe were very friendly the food was good, just a great vac.I told my daughter the place was great for kids so much for them to do.

Oyster Bar, and the Medetranian restaurant was a five star plus, Disco great, but was only open Friday Saturday and Sunday. Grounds was well maintained . Children's water play area well thought out GREAT. Swimming area's and beach had life guards on duty all day untill Seven PM. Never been to a resort that had so many public bathrooms. And we have been traveling for over fifty years. beach hard dark sand,mud like. The island Ixtapa beaches are beautiful only a boat ride away only four dollars, A great day loungers are free, by a drink or eat if you wish. Good good service. Or just enjoy the clear waters beach and sun.

We had a great time with our family of four. Our kids are almost 4 and almost one. Our oldest loved the pools and the water slides. Lots of families and other kids to play with, it was great. The view from the rooms are amazing, great sunsets every night. No issues with food at all. Buffets and a la carts were both good. Staff and service were amazing all week. The poolside waiter service was a nice touch. Very short shuttle from airport to hotel was a huge plus while traveling with young kids. We would go back for sure and bring friends with young families also.

We really enjoyed our time at the Azul Ixtapa. Amazing ocean view from almost every room. Excellent service. Delicious food at the al a cart restaurants. Evening entertainment was good - the dancers are very professional.

Almost all reviews say it's a wonderful resort and how true! It's clean, well-kept, well-run, staff well-trained and motivated. Especially impressed us are the servers at the a la carte restaurants, they are very professional and proud of their work and made us feel we are in truly 5-star restaurants. We are lucky to get a one-bedroom suite without having to pay extra and everyday after the scorching sun we looked forward to cooling ourselves down in our big, clean and nicely-decorated room with a great view of the pool and the beach. What more could we ask for? This is our tenth all-inclusive vacation in Central America and one of the best, every aspect considered. Sunset dinner at the Oyster Bar is such a luxury, the waves, the birds, the sunset, the breeze and the attentive service. We love kids and the local Mexican families at the resorts bring lots of them, all very well-behaved. Have already recommended to friends and will continue to do so. The only thing is it's hard to do real swimming with all the kids in the pool.

This resort is in an great location! Short walk to pier for water taxi to the island and a great market close as well. Lots of activities for everyone to do, our group consisted of 16, 18, 19yrs and adults and everyone was busy if they wanted to be. Staff are all excellent! Rooms all have ocean view! This resort is quite spread out and has lots of stairs so lots of exercise which is not a bad thing.

Past Zihuatanejo and Ixtapa by the Playa Linda beach so at least half an hour from the airport. Resort is very clean with lots of daytime activities for all age groups. Gym, climbing wall, kayak trips over to Ixtapa Island and lots of bikes to ride . We had a king bed room with a balcony but had to pay an extra 2000.00 pesos for that. All rooms have a view of the ocean. Their is a safe in the closet , a wall mounted tv but only a few english speaking channels. There are disney channels for the kids though. Fridge in the room but no drinks in it. You get 2 large bottles of water in your room every day but you only have to ask to get more. Water pressure and air con . very good. Staff are very friendly and go out of their way to try to assure you get what you need. Pools are large and well cared for as are the grounds surrounding the resort. Entertainment at night was better than most resorts. They had a local dance company put on shows every night at the Forum which is about a 5 min walk from the front lobby and inbetween the Azul Ixtapa and the Azul Grand. They share the entertainment venue. Beach is a let down as the dark clay like sand is easy to walk on but not for kids to dig to make sandcastles. There little plastic shovels were no match for the clay llike wet sand. The only shade is from a long tarp canopy with lounge chairs lined up in two rows and side by side under it. No palapas. Pool nearest the beach is the 'noisey' pool with loud music and activities and a swim up bar. We opted for the 'upper' pool which was a little quieter. Walk along the beach to the pier [5 mns] and take the boat over to Ixtapa Island for 50 pesos. Food was ok in the a la carte's but the buffet food was not up to much. We have had better in Mexico and were dissappointed in it. It was clean and plentiful but catered more to the mostly Mexican clientele. Breakfast at Colours is best as there is a toaster and you can get fried eggs or omellets and bacon for breakfast. Lots of fruit also. Try room service for club sandwich and fries , quick and very good. No fries at the buffets. Veggies anywhere on this resort always cold even when in the chaffe dishes. Crocodile natural swamp habitat is on right just before the pier and you can see them lying in the sun a few feet from you. Only a chain link fence seperates them from you. Make sure your little one doesnt put their hand through the chain link fencing! Good clean family resort with childrens water park and playground.

The food was very good and the service was absolutely amazing. We have been to several other resorts and the service here was better than anywhere. The rooms were spotless. The only thing that could be improved would be to have a "quiet" pool without music or anyone yelling into a microphone.

Lots and lots for little kids at this resort which was great as it was a trip for only grandma and 3 yr old grandaughter. we had a blast..would definately stay here again if travelling with children. Bufet food was so.so. but restaurants were great

everything was great. food excellent, grounds well kept, pools great,staff great, lots of activities for kids and adults. what I did not like was kayaks or bicyles or catamarans only were available through tours booked a day ahead, you could not take them out on your own. the other more serious problem was the air conditioners had a mould smell and if you have ashma like I do I had to shut it off and get a fan and sleep with the balcony doors open. that created two other problems, the noise till 1 am and the odd mosquito. next time I will book the grand Azul as it is newer.

I visited Azul Ixtapa with my husband and my almost 2 year old son. The hotel is fantastic with exceptional service and great options for kids. There is a great waterpark for children, a play ground and numerous Disney characters and shows. My son was so excited to see Mickey Mouse in the flesh and I had no idea that the resort offered those types of services. The characters perform in both English and Spanish. The hotel also has an abundance of high chairs, cribs, and flotation devices. If you have any food allergies or restrictions, the buffets are on the small side but the staff do their best to accommodate all needs. The food may become a bit repetitive depending on food allergies and preferences. The service was exceptional. Our flight was delayed and the hotel created lunch boxes for all of us and delivered them to our room to ensure we got something to eat. They also provided a crib when we arrived, changed the bed sheets at a late hour when my son wet the bed and cleaned my room early to ensure that our room was clean and available if my son chose to take an afternoon nap. The views are also great and you can watch the sunset every night. My room did not have a balcony but the window opened up completely so you could still hear the ocean and see the grounds. The flight was longer than expected. We had a delay both ways and also flew into some head wind. Total flight to Ixtapa was 5 hours 40 mins and the return flight was 4 hours 20 mins. Overall I had a great experience and would recommend this resort to families.

Very well managed and clean. It would be a good place for families with little kids who want to keep them away from local attractions. Beach is nice with lots for kids to do. Lots of kids there on weekends. Very noisy. The toilet in the room is up on a 9" step that I found hard to climb up in the mornings. Maybe seniors could be put in rooms with out that feature. All rooms have an ocean view, which I thought meant a balcony, however balconies cost extra $30 per night. A few miles from the main town, long bus trips to any tours. Taxi drivers drive very fast and can be scary. Not much English. We had it explained to us by guides and on notices in the buses many times that locals work for less than $5 per day and therefore we should tip. Felt a little excessive.

I had a wonderful view from my room, although the rooms have no ceiling fans and was not really clean. The only day I saw a wet mop use was the day before I left. I was there for a week and not once saw anyone clean the railing on the escalator The buffet was very good although no variety Sunwing flight was excellent, but did have a very rude flight attendant I travel twice a year and have for the past 30 years and will be travelling for another 10 ( God willing) and I think this is the most negative review I've posted fior sure. Sorry Azul Ixtapa but clean up your act!

Wonderful hotel, wonderful staff, I cannot believe the amount of cleanliness. Room checked twice a day for cleaning and towels. Lovely people. Their a la carte restaurants were excellent. Loved the ecological park at the end of the beach. Loved everything. Will definitely travel here again.

We thoroughly enjoyed our stay at the Azul Ixtapa resort. The resort was clean, good service and had a lot activities for kids and adults. The beach is small but good pools. Also enjoyed a la carte restaurants.

I like that they are close to markets , public beach and an island with more beachside restaurants. Felt very safe walking around the public areas nearby. The staff are helpful and friendly. You get to mingle with locals as well as this hotel is not strictly for tourist.

We were filled as a 5 stars resort!! Great restorans, specialy on Coast. Pools done very well and resonable. Service we consider as A 5 stars too. You can exchange money at front desk even Canadian dollars. Very good rooms and balcony with ocean views.