⭐️⭐️⭐️⭐️⭐️ 10/10 — An Amazing Experience at Secrets Cap Cana We had an absolutely wonderful experience at Secrets Cap Cana! The service was truly 10 out of 10. The restaurant service, room service, and bar service were all exceptional, with friendly, attentive, and professional staff who made our stay even more enjoyable. A very special thank you to Angelo and Francis for taking such great care of us and always being there whenever we needed anything. Their kindness, attention, and excellent service made us feel truly special. We highly recommend Secrets Cap Cana and look forward to coming back again!

When we checked in they put us in a room right behind the restaurant that was under construction so there were literally jack-hammers running all day. It was brutal. After the first night they moved us to a different building which was better, but you could still hear the construction. We were only at the resort for 5 nights so it wasn't worth moving again. The food in the restaurants was decent, however they have very limited options for a restricted diet as we are both gluten free and dairy free. I would not say this was a 5 star vacation, the facility is dated and needs updating in certain areas, but please let visitors know if there is signifcant construction going on as we would have picked a different destination. Our concierge Francis was excellent.

We had an amazing week at Secrets Cap Cana! The grounds were pristine and always well taken care of by the friendly staff. We stayed in a junior suite that was lovely, lots of fresh towels and anything by you could need. Our butler Darling was friendly and attentive and responded to our requests promptly. The restaurants available were delicious, we particularly enjoyed Seaside Grill and Oceana. I used the fitness center daily and my husband loved walking the beach. The beach had white sands and all the seaweed was taken away daily by hotel staff. We would highly recommend this resort to anyone looking for a warm relaxing holiday. Thanks to Christine for recommending it.

There was nothing negative to say about our hotel. The staff was amazing. The resort was amazing. There was always something to do. The service was outstanding. Food was awesome. The resort was clean. The staff made sure that we were well taken care of.

Just returned from a fabulous week at Secrets Cap Cana (March 25-April 1). Have to say it was better than I read in reviews!!! From the moment of arrival to departure, all was wonderful. Great layout of facilities, clean everywhere - resort, beach, rooms, restaurants. Enjoyed the fact that you had the option to outdoor dine at ALL restaurants.....breakfast, lunch and dinner! Location is great...only about 15-20 minute drive from airport. I booked an ocean front room. The view was spectacular!!!! The rooms are large, spacious and always kept clean...thank you to all housekeeping staff! Every restaurant and buffet staff were friendly and most attentive. Special shout out to Hostesses Keila and Jolain at the Seaside Lunch Grill. The ladies remembered me from day 1 and were professional, kind and and friendly! Also, my friendly waiter, Joel who also was very helpful at the French restaurant at night! and shout out to Johann and Yasmin at the Italian Restaurant. They made my dining experiences most special! Really have to say all staff were great! The breakfast buffet was very extensive! Includes plenty of options for everyone and well prepared! Even had an Eggs Benedict station and Motts Clamato juice for Ceasars!!! The hostesses at breakfast buffet were very helpful too as well as all wait staff. ALWAYS, staff would address you as "Mr. or Mrs." then your last name as there were place cards on your table when seated that noted your last name. Just gave it that little extra personal touch! Well done! The beach, well what can I say! BEAUTIFUL and CLEAN!!!! nice that there is some sort of break wall out aways which allows for swimming without a lot of waves or currents! Excellent stretch for walking! Lots of chairs and covered palapas and always plenty of towels to grab. The beach service was better than ever had! Eribal, my waitress was fabulous on all levels! She even had a white flag system for her guests to wave if service was required! Always a kind friendly lady and excellent service...THANK YOU!!!! No wristbands at this resort! Most days there was some sort of lunch cooking on the beach...but if you wanted restaurant food, they would take your order and bring to you directly on the beach! Drinks well poured and top shelf liquors. Always entertainment in afternoon and evenings around the resort in various areas. Upon arrival, after check in, I was assigned a butler for the week...a kind helpful gentleman named Alexander. He was of great assistance! from any question or concern, 24/7....he was available to assist! All was taken care of by him! I would receive a message each day giving me information for the day and he would be around to see me at least once daily! A very knowledgeable, professional, friendly gentleman!! A huge THANK YOU Alexander and wish you continued success at Secrets! I celebrated my birthday while away and Alexander along with other staff made it a happy memorable day....thanks again to all staff. Really can't complain about a thing!! I highly recommend this resort. As someone who has travelled for decades visited many countries and resorts, I can say this is a new favorite and plan to return again!

We loved our holiday this December at Secrets, Cap Cana. The resort was stunning. Our room was beautifully decorated and well air conditioned with all the amenities. The service was the best I’ve ever had. Activities were sent to our phones every day. There was a lot to do: aquabics, zhumba, biking, waterpolo, volleyball, archery. Yoga…There was always food available. I would highly recommend this resort!!!

We’ve just returned from a wonderful vacation at Secrets Cap Cana. From the moment we arrived everything was fabulous. The beach is one of the nicest we’ve ever seen. After breakfast each day we’d spend our time on the beach, relaxing under our palapa. Late afternoon we’d head up to the pool and have a couple of cervesas at Manatees pool bar. Thanks Manuel! Then we’d head up to our room to freshen up before going out for dinner. Our room was spacious and very comfortable. Estela, our chambermaid kept our room very clean. All restaurants are good with excellent service. Our favourite was El Patio and Gilbert was a fabulous waiter. Entertainment in the lobby each night was excellent, with a good variety of musicians. This was our third visit to Secrets Cap Cana and we were in the Preferred Club. Darling was our butler and he was outstanding!!! We’d get a text each morning from him outlining the day’s activities, and at some point during the morning, Darling would visit us on the beach. Darling took care of several departure details, which we were grateful for. We’ll definitely be back and hope we’re lucky enough to have Darling as our butler.

Service at this resort is excellent. Service at bars, restaurants and housekeeping is fantastic. Food is amazing and entertainment is good as well. I would recommend this resort to everyone that enjoys good service.

Chose this resort to spend a week away for a girls trip. Knowing it was likely going to be full with honeymooners and those celebrating anniversaries, made it even more compelling. We wanted something laid back, with some entertainment, but where we'd be able to get to sleep without the pounding disco music found in some resorts. The size of the resort was perfect, the room was amazing, clean and right by the pool. Service was impeccable with some of the regular servers learning our names and our preferred drinks. We DID NOT elect to go the 'preferred' route, it wasn't needed. In fact, the beach done at the preferred side after some rain got very hard and uncomfortable. It is very safe. Didn't for a moment feel uncomfortable, and it being in a gated community means there is no one selling you anything on the beach. Lots of shade available and palapas that you can use. Get there early if you want the best ones at the front of the beach, but honestly they are all great! Just the right amount of activities during the day, some amazing live performances by the pool and at night they have shows, karaoke, and dancing outside in the lobby by the bar. Very laid back vibe. Dinner at every restaurant was superb, except the night we went to the Asian Fusion for a la carte. Service was slow, and our server was a little 'too friendly'.

Best hospitality I have experienced in the Caribbean. Beautiful resort. Highly recommend. Enjoyed that it was close to the airport, transfers were quick and efficient. Rooms were nice, 24 hour room service was amazing!

The good part of the resort was the service, exceptional and very attentive staff in their area of employment. The rooms are very nice and a good size. The resort was very clean ! The dinning was the good and bad of our experience , the appetizer's at all the restaurants were excellent but the main courses fell very short. We were among 4 people that got food poisoning at the Japanese restaurant. Which made our last day almost unbearable.

The hotel had exceptional service, rooms and food. I think I gained 10lbs at least ! The beach was beautiful although more umbrella's are needed. This seems to be an issue with every resort and this one was no exception however there were plenty of pool lounges and chairs for everyone. Our room was also amazing. I loved the two shower head shower. It was wonderful to use at the end of the day.

This resort was fantastic, grounds are beautiful, staff are extremely friendly And hard working. I loved the size of this resort not too big. We stayed in building 6 which was perfect, close to everything. We had a fantastic holiday from the moment we arrived until it was time to go home

This place is amazing. The bathrooms were always clean as well as all the areas. The staff were very friendly and always asking what they can do for you. The grounds are beautiful and well kept. The food was amazing and lots to chose from. We definitely will be returning.

Amazing hotel, close to airport, beautiful private beach, lots of activities but not the party atmosphere....extremely relaxing and you are treated like royalty. The food is incredible and the staff go out of their way to make you feel special!! No need to go anywhere else!!

This resort was fantastic. Best service I’ve ever had. From the personal concierge, to the towel helpers, and wait staff. Everyone had a smiling face. The food was pretty good too - especially the breakfast buffet and the French restaurant. I wish there was more variety of entertainment in the evening. The biggest pain point was really not being able to make reservations for dinner. Every night we waited over an hour to be seated. And, there is only the lobby bar open to pass the time - which meant it was always packed. Even with the dinner wait times, this place was excellent and I’d recommend it to anyone!

This was our first visit to SCC in Punta Cana. We chose a non-preferred king pool view .. ended up being upgraded to a partial oceanview. Building 5, Room 5308, it was fantastic ... nicely located in relation to the coffee bar/lobby /pool area. When we return (and we will) we are very content with non-preferred. Our concierge, was very attentive, he familiarized us with the property, our room, he set us up with what's app, so we could reach out to him, in the event of issues. He personally visited with us each day to ensure our needs were met ... he was very kind and sincere. He wanted to do more for us, but we were already happy and comfortable. We were not approached about time share, which I appreciated. We thoroughly enjoyed the a la carte restaurants for dinner.. Seaside Grill provided a lovely lunch .. but we really enjoyed the beachside grilled lunches too! The service at restaurants was amazing, And the food was delicious and presentation was impeccable. I like the idea of not having to make a reservation, although we were only a table of 2, we never had to wait more than a few moments to be seated. Poolside drink service and beachside drink service outstanding ... those girls hustle all day long! We enjoyed our evening drinks at the pool bar. We took in 3 evening shows .. outstanding!! I joined in on only 1 ocean aqua exercise class, I wished I started earlier in the week, to take in more classes. Using the in room tablet, we did order breakfast room service...a fantastic service! Excellent service within the Coffee Shop and Best. Coffee. Ever. They were building several more palpapa trees while we were there, on the non-preferred section of this beautiful beach...which will be a nice touch and offer some shade. The beach is gorgeous .. no vendors or locals .. its a gated community .. always felt very safe. There are so many staff members that deserve an honourable mention ... the gardeners, the housekeeping staff, especially those that took care of the pool banos and beach banos ...they were always super clean! The towel fellas, the restaurant hostesses, all the servers ... I'm sorry this is a long read ...We had such a terrific experience, a truly classy resort, that takes pride in customer service and it shows. Any staff we had interaction with, behaved in a professional manner, yet were friendly and genuine. We were treated royally as non-preferred guests... I can't imagine how the level of service could possibly improve, had we been preferred guests. On another note .. using Air Canada Vacations was flawless ... flights were good, on time, transfers to and from the resort were efficient and less than 20 minutes, which was awesome! We would absolutely recommend this hotel to friends and family .. Thank you for a memorable vacation..

This resort is a beautiful place. The rooms are spacious and clean. The whole resort was always kept clean. The staff at this resort would always go above and beyond your requests. They are super friendly and always willing to help out at any time. This resort has an awesome staff that I have never seen at any other resort that I have been to. The food was pretty good at most of the restaurants. The Italian restaurant was the only restaurant that I would not recommend. The food was alright but just didn't have that Italian flare or flavor. The entertainment during the day and the night was good. I would recommend this resort in a heart beat.

If you’re looking for a wonderful relaxing vacation this is the resort for you! From the moment you arrive you are welcomed with open arms! My husband and I just returned from a 10 day vacation at this resort and all we can say is ‘ it’s amazing’! We’ve been to many resorts in the past 25 years but I have to admit this is probably the best one yet! If you want to be spoiled and pampered this is the place to go. The grounds are immaculate! The rooms are large and very modern. The beach is gorgeous! And the pools are beautiful. The service at pools and beach is incredible. The food was delicious, and the variety of desserts was incredible! My husband and I did not have one complaint. All of the employees go above and beyond to make your vacation wonderful. I would definitely recommend this resort if you’re looking for a R & R vacation!

We did a quick 3 night, 4 day stay here and it was unbelievable! Resort is only 20 minutes away from airport - so key for a quick get away. The service was great, food was amazing, room was perfect (junior garden view - which actually had an ocean view!) We were lucky with weather, as it was 28 degrees daily with a nice breeze by the ocean. It rained a few times but it only lasted 5 minutes and went right back to being blue skies and sunny. Ocean as calm but not as clear as other Caribbean islands but I think the wind was stirring things up. Quite a bit of seaweed along the shore that didn't look to be picked up/groomed daily (as seen at other resorts in the Caribbean). I especially liked the infinity pool. I love that everything is walking distance (max 3 mins) and accessible. Would definitely stay here again!

I strongly recommend this resort to anyone looking for that extra special place ....beautiful grounds, spacious , super clean rooms, unbelievable room service, incredible food and staff, great nightly entertainment. A large number of activities offered throughout the day..well organized by competent and entertaining staff.

We had a terrific week at Secrets Cap Cana. The staff were extremely friendly and went out of their way to greet us at all times. We didn't see one staff member who seemed unhappy to be working there. The food was very good and the hotel facilities were outstanding. This was one of the nicest resort rooms I have ever stayed in. Being 15 minutes from the Punta Cana airport was an added bonus.

On arrival we were greeted warmly and registration went quickly and smoothly. Our room was beautiful and comfortable. The beach was truly magnificent, gorgeous white powder sand and ocean has sandy bottom. No rocks to step on in the water. The resorts beach area is large and the lounge chairs are far apart from each other no crowding. However, there were some things I found disappointing. First, the pools, while quite large had decks overcrowded with lounge chairs. There was only about 6 inches between chairs and they lined the edges of the pools. Felt like you were back on the plane. Second, the food was just average. Although you didnt need reservations for the alacarte restaurants, service was slow and food unexceptional. The buffet was always pretty much the same and uninspired. However the hamburgers from the poolside grill were delicious. One of the best burgers I've ever had. Also, the attention of staff was too much at times. I am capable of carrying my towel, thank you.. All in all I would rate this resort 4out of 5.

This property is incredible and the service and attention to detail makes this resort stand out. The staff were so friendly, courteous and helpful. Our concierge Osvaldo was exceptional, greeting us each day and keeping us updated of daily activities. The food and drinks were excellent from breakfast/lunch buffet to the amazing restaurants to choice from. We loved the no reservations required. CoCo Cafe was a great spot with amazing coffee, dessert and snacks. The rooms were very clean with huge showers lots of hot water and a personal touch with turndown service and comfy robes and slippers. The nightly entertainment was great and the staff really work hard. The pools are beautiful and clean, the beach is amazing with white powdery sand and plenty of beach chairs. The water is clear and calm. This resort exceeded our expectations and we would recommend Secrets Cap Cana to anyone looking for a luxury getaway.

We stayed at Secrets Cap Cana for 7 nights this January and it was absolute perfection! From the moment we exited the shuttle from the airport we were treated like royalty. Check-in was quick and we were escorted by our Concierge Eduar to our room. Eduar took the time to explain the resort as we walked to our room and full explained all the features of the room when we arrived. The room and resort were spotless and house keeping always did a great job. The beach is just as pictured, wide, palm trees, soft sand, never felt crowded and Nelson always made sure we had a drink in hand. We enjoyed all the restaurants and they offered a diverse selection of cuisine. We did not attend any of the shows as we prefer to eat later, and we had too much fun at the lobby bar being entertained by Ramone, Marco and especially Carlos! Carlos went out of his way to make sure we were taken care of. No matter how busy the bar got, he always took the time to suggest new drinks and make them with flair! I’d especially like to single out our Concierge Eduar. I can’t say enough good things about him. He texted us daily with info about the resort and to see if we needed anything. He personally assisted us changing rooms. He set up a surprise birthday message on our door and rose petals on the bed. He arranged for a surprise birthday cake and romantic dinner at the French restaurant for my wife (she was very surprised). Eduar also visited us on the beach multiple times during the week just to make sure we were enjoying ourselves. He also brought us a charcuterie platter to our cabana on the beach, it was such a nice gesture. I’m not sure how many people a single concierge takes care of at one time, but Eduar certainly made us feel like we were his #1 priority. I think the difference at this resort truly is the staff. Everyone we met and talked to seemed to truly care about how we were doing and how they could make it better. We had some lovely conversations with La Diva and Mariposa and you can tell that they are passionate about making sure the guests here are truly enjoying themselves. If your looking for a laid back vacation at a spotless property on a pristine beach with staff that will make you feel like you’re their only customer, then this is the resort for you.

Had a fabulous week at Secrets Cap Cana. Wilson was our butler and was attentive and very kind. We would definitely recommend him. Great rooms, great pools. Very impressed with the Preferred side of the resort .

Exactly as advertised... Great resort all around. Beach front and water pristine, service was next level, rooms and views were spectacular and everyone was very friendly and helpful. We will be back...

The location is ideal as it is within a close proximity to the airport, gated and safe. The resort is not bad just not awe inspiring. The service is not bad. The overall vibe is it lacks something. There needs to be something authentic that you are in the Caribbean or in the Dominican. There was no themed nights to highlight their culture nor anything. The nightly entertainment was always loud(mostly rock). Again, it would have been nice to see diversity and to tone it down at times. Dinners, I would have to say were not memorable just satisfactory. This was my 4th experience at a Secrets resort and will be my last. There needs to be something with this chain that shows customer appreciation within their brand such as upgrades for frequent guests.

My husband and I returned to Secrets Cap Cana for the second time and found the resort just as beautiful as the first time. The resort is decorated elegantly with friendly and warm staff. The beaches were calm and soothing and the food and entertainment was really good. It’s paradise.

We really enjoyed a relaxing week and met some incredible staff.The highlight of this resort is the beach and is where the majority of our day was spent. The restaurants were great with one waiter in particular Jorge at the Seaside Grill at lunch was outstanding and ESTHER in the Coco Cafe and of course our concierge Eduar. Overall the resort met our expectations with one exception. We choose the Secrets chain as we enjoy having A la carte dinners, getting dressed up and enjoying the upscale atmosphere. Secrets Cap Cana failed to enforce the dress code during our stay and were allowing shorts and flip flops to be worn and enter the restaurants for Dinner putting a blemish on the reputation , unfortunate but true. We would still visit again however it may impact the optics of being upscale if this continues.

The resort was very clean all around!! The staff is very kind and always have a smile on their face...Food was excellent lots of variety and our top restaurant was the Italian. Beach is clean and well located. All around 5 star Resort. Good job Secret Cap Cana!!!

Super clean and ultra chic hotel. The 24/7 room service which you can order via your in room tablet was awesome. In-room they have a convenient butler's door as well in which you do not even need to open your door to get your room service. The food was great at all restaurants although the service was pretty slow from time to time. Overall very clean resort, rooms very super luxury. We would go again!

Resort was spotless with outstanding service . Food and drinks were high quality and the little extras make the difference. Service around the pools and beach was excellent. Loved the live music around the pool. Highly recommend.

Everything was beautiful! The resort is well-planned out, the food was delicious and the decor incredible! The best part of the resort was by far the service. The staff were excellent and very welcoming. We will definitely be coming back here!

Top feature is staff. Everyone was wonderful.Exceptional service Excellent beach. Large, plenty of loungers, etc. Great service at beach as well. Great pools. Not crowded, plenty of loungers, sun and shade, great service. Privilege section pool great, large, quiet; Main pool huge, plenty of activity. Restaurants and buffet very good, excellent service, good food. Rooms very nice. Great location, close to airport.(20 minutes) Evening shows in theater good. Entertainment.in lobby, pool bar area okay. Coffee shop lobby are awesome. Disco poor. Better seating & layout in lobby area would help ..create gathering and hangout area which in many hotels becomes a focal gathering point. Here is too few seats, dumb ass water hazards, poor layout.

This is my second time at secrets cap cana and we were not disappointed. I booked a swim out but only went in once. It’s nice to look at so I wouldn’t spend the extra money for that. The rooms are very nice. The bed is so comfortable. I never went to the beach but I saw them cleaning it everyday. I think The seaweed comes in when it’s windy. You will love the place. Enjoy

Wow!!! My first all inclusive resort and the bar is set high!!! Everything from the spaces (rooms, pools, bars, restaurants, beach) to the staff, was excellent! The grounds were beautifully maintained, I loved the flowers and palm trees. Pools were a gorgeous bright blue. But the service!! Next level amazing!!! Mr Blue, Mr Obama, Omar, Edwin, La Diva, Chocolate, Rihanna, Jorge, Daysi, Teofino, and many others really contributed to our stay, always smiling, engaging, and helping us get the most out of our stay - it would not have been the same without them. So appreciative of the Secrets team and definitely hoping to visit soon! I strongly recommend: the daily dance lessons on the beach with Chocolate, pool water aerobics with Mr Blue and Chocolate, any activities with La Diva (thanks for helping me land an archery shot!), sitting on the left side of the Market breakfast brunch restaurant so you will be in Edwin’s section!

This was one of the best vacation experiences ever- the staff at Secrets Cap Cana truly make you feel like family and that you are at your home away from home. Staff seem truly happy and always warm and friendly. We had a fabulous swim-up room with ocean view preferred club- I don't have enough good words to describe the excellent service we received from our wonderful butler Narciso, always thinking ahead, courteous, professional, and reliable, he made things happen! Excellent service overall from all staff. Excellent housekeeping and cleanliness. Beautiful beach that was well-maintained. We highly recommend getting preferred club. Lovely coffee and chocolate. Food was overall good with some restaurants being better than others; buffet was good but somewhat limited, could benefit from expanding options. We received exceptional service from Seferino at Rose Water and Maycol at the Preferred Club bar. Thank you for the amazing experience and friendliness and we look forward to seeing you again. Best staff ever, thank you again so much Narciso, Seferino, and Maycol!! Also thank you so much to our wonderful agent at TripCentral Louise Issa for making it happen and the exceptional service!

My husband I went here for our 15 Anniversary just last week and it surpassed all of our expectations! What a beautiful and romantic resort. The hospitality and service was incredible! Every single employee you come into contact with totally made the experience even better! The beach is cleaned daily and simply gorgeous. We did 3 excursions while there and they organized everything for us. There is so many activities offered and the staff really draw you in to having a great time. The food was exceptional and almost too beautiful to eat. The evening entertainment was always exciting and different. Very talented people. This was the honeymoon we never had and we had high expectations and we were impressed on every level. Definitely will be booking with Secrets again! If we had to pick one drawback it was being in building one overlooking a new resort being built next door. So if you want a view, make sure you don't pick building one. Specify beach, pool or ocean view. But even that didn't dampen our stay in the least. Thank you to all the staff at Secrets Cap Cana for a honeymoon/anniversary that we'll never forget!

great service, food, beach, rooms......just go if you want to be spoiled.....music is wonderful too.....Lionel, the GM, hires and trains wonderful people......best overall Secrets we have been to.....

Very nice grounds Plenty of room on beach and plenty of lounge chairs and towels Very clean No need for butler in preferred section as there are plenty of lounge chairs (no need to reserve) and no reservations required for dining Unfortunately dress code NOT enforced at restaurants which is disappointing for those of us that pack dress clothes (many guests wearing shorts and t-shirts to dinner) Purchased west jet indulgence package (daily use of water circuits, bottle of spirits on arrival and special turn down service )that was NOT recognized at this resort West jet rep was rarely on location English language barrier Service at restaurants inconsistent Very good entertainment Room service and housekeeping very good Spa services and romantic dining on beach WAY overpriced Excellent WiFi service Resort shopping lacking in variety

We went for a short three night stay and were very happy with this resort. Usually when we go away, and we’ve been to many resorts in several countries, we feel like to always give up something. Either we don’t like the beach or the pool or the food or the commute from the airport or the service. At Secrets we were happy enough with all of these areas. Not our favorite beach ever, but a very nice beach, our favorite pool, best service we have had anywhere and the food was very good. Usually we like to try new places but we would definitely consider returning here for a relaxing holiday. The only thing we could complain about was that the hallways were quite noisy sometimes from the room and we had to put towels and pillows at the base of the door to block out the noise. Bring ear plugs if you are a light sleeper.

We will definitely be going back to Secrets Cap Cana. The Customer Service was outstanding! Preferred Area was amazing. Rooms are beautiful! The only thing lacking was the nightly entertainment but that is never the focus of our vacations.

The beach was outstanding. Amenities and rooms were very good. Food could have been better, as it was hit or miss. The resort was very busy when we went so this impacted the service level, which was still very good.

The hotel staff and accommodations were excellent. The staff went out of their way to serve you. I was a little disappointed in the preferred room bar. I have stayed at Sandal's and Excellence, and both these resorts have a bar in the room, along with red and white wine, which is replaced daily. Secrets only had four miniature bottles, and no ice. We had to keep going down to the preferred lounge to get ice and a glass of Canadian whiskey to have in our room before dinner. Very disappointed in this. The food could have been better. I am not a fussy eater and enjoy all kinds of food. We went to the French restaurant for our anniversary and the lobster was overdone and also the steak. We went twice to the preferred restaurant for fish. The second time it was awful. We had ordered shrimp & scallop risotto. I love risotto. The fish was overdone and the risotto was not creamy, It was thick and dry. I took one bite and couldn't eat it. We did get an upset system from something we ate and were unable to go for dinner on our last night. I was very disappointed as it was Caribbean night, and we ended up not being able to eat anything. Other than the food, everything was perfect.

What a view as soon as you leave the shuttle!! Magic... Great wide beach. Therefore, many improvements are still needed (management, staff, service, food and property). It will become a real Secrets some day... Would I return? Not sure yet.

First and foremost the negative comments: Although we had booked a Junior Suite with Swimout, we were assigned an Oceanview room, a (downgrade). We were not the only guests in this situation. The hotel had grossly overbook the swimout category. In our minds a way to fill the hotel. After four hours and many conversations with various hotel staff. We had no choice but to take the Oceanview room. For this reason alone we would not return to this property. Some positive notes: The grounds are lovely. The staff is very friendly. Many different choices in Restaurants.

This resort was absolutely amazing. You couldn't ask for better service and the food was perfect. The beach is incredible. We had every amenity you could think of. Wi-fi was available all over the resort with no interruptions. We had a swim-up room and used it a lot. We even had drink and food service delivered to us while we were in our pool. Our room and bathroom were very spacious. Our shower had double shower heads which was very cool. The only thing that we would fix would be the mini bar. It was not cold at all. I would highly recommend this resort. This is our 4th visit to a secrets resort and was our favorite.

This is a beautiful adult only facility. The rooms are well appointed. The rooms, common areas and grounds are all kept very clean. The food in the restaurants was fantastic! One thing that stood out was the friendliness of all of the staff, regardless of their role.