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| Transit Time | 60 |
|---|---|
| Transit Distance | 45 |
| Number Of Rooms | 295 |
| Number Of Pools | 3 |
| Beach Front | On The Beach |
| Year Built | 2006 |
| Child From | 3 Years (36 Months) |
| Child To | 12 Years (144 Months) |
| Kids Program | Minimum |
| International Bar | Select |
| Swim-up Bar | 1 |
| Spa | Yes |
| Weddings | Yes |
| Fitness Room | YES |
| High Low Rise | Lowrise |
|---|---|
| Star Rating (optional) | 4 |
| Address 1 | Loma De Puerto Escondido |
| Address 2 | Samana |
| Region | Samana |
| Country | Dominican Republic |
| Postal Code | 32000 |
| Phone Number | +913 342 196 |
| Renovated | 2025 |
| Casino | On-site |
| Latitude | 19.292760 |
| Longitude | -69.196964 |
★★★★★
Private -
Verified Purchaser
Amazing Samana
This resort has been one of the best places to rest and relax. They also offer tours comparably priced to local tour companies. The staff are friendly and attentive. I plan to go again in the future because I love the snorkeling at the base of the beach! Do awesome!
★★★★
Private -
Verified Purchaser
Good resort
Hotel was very clean easy to get around, great food, very friendly and helpful staff, rooms were comfortable and clean, no water issues, reasonable entertainment, a few, 3 maybe 4 times in 2 weeks ran out of some alcoholic beverages, no problem for me, if not one thing it’s another, maybe not for some people though. Beach was good but depending on how aggressive the ocean was it created sandbanks where I had difficulty getting out and aggravated a knee, from that aggressiveness water became a bit dirty, otherwise nice but not Cuba beach, then the elevator to get too and from the beach, if it works great, if it doesn’t like it happened once for power failure, it just missed it on my way back up, very hot to get stuck in it and difficult for anyone with walking difficulties to walk back up. Otherwise It was good and great deal, but would not return especially at my age and some mobility difficulties.
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★★★
Private -
Verified Purchaser
A few things to be aware of
My stay at the Eurostars Grand Cayacoa was fine. There was nothing awful about my stay at all. But also nothing extraordinary either. I wanted to let anyone going know what is good about your stay and what to look out for. The beach is small but so nice. More people use the pool than the beach so there are always loungers available. Sunrise pictures from the pool deck are spectacular. Grab a cappuccino from the snack bar and head to the pool deck at first light with your camera! The fellow working the beach bar is a very nice man. I tipped him a lot so I didn’t need to bring a buck every time…. And he was so appreciative and super attentive The resort is in a large bay, so when there are big storms, garbage rolls in from the surrounding towns and it takes a while for the beach to get cleared. The marble floors at the pool is very slippery. Pack shoes that can handle that. Bring small bills for tipping right from the start. The bartenders, wait staff and housekeeping are reluctant to make change for you. I finally found out near the end of my stay that the team at reception has a float to make change for bigger bills. Mexican night is by far the best night for the buffet. Housekeeping was inconsistent. Some days the water bottles in the mini bar were not restocked and my bath mat was taken on the first day and never replaced. The staff were friendly and helpful. The buffet runs like a well oiled machine! It’s a good resort, but not the best I have been to.
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★★★★
Jacques Sevigny -
Verified Purchaser
Eurostar Samana
The Hotel was a 3 1/2 stars at best. Exactly what we expected. Food at the Buffet was OK ?, a la carte was mediocre. Our room was on the bottom floor on the pool side. It was quiet A/C was great. We were missing shampoo, we asked the maid and only received it on our 3rd day (Minor details). Staff were great. Animation by the pool was fun thanks to Gigi. Beach was great also. For the price! i would recommend going.
★★★★
Private -
Verified Purchaser
The Resort is very Unique. We had a wonderful time
Pretty Close to a five star. Room , Food, Ocean and pool. A couple of Pointers. 1.) Cleanup the multi million dollar bridge. Lots of garbage . could send 4 men out with wheeled bin and pressure washer. Grafity spray over. It would be beautiful to set up an area for lunch on the last island. Pillows are small in Bedroom. We don't stay up late but we did a couple of times. The one weak point. We booked an excursion to Levantado island. We were told 3 hours on the island snorkelling with lots of fish and lunch on another island. The Sunwing Nexus Rep lied. We were in the Loud boat for 4 hours out of 6. 1 hour on Bacardi island. walked for 1/2 mile past hustling vendors. Paid over $200 Canadian. Stopped for lunch on a treacherous coral island. Could hardly make it up a dangerous slippery ramp. CLIMBED ALL THE WAY UP FOR AN UNDERCOOKED BURGER. Talked to the Sunwing Rep and he offered us another trip but we were going home. Paid extra for snorkelling. did not go. Some parts of Samana Bay by the resort were almost 100 degrees. We would go back. I believe we need a credit for the excursion. The Rep LIED.
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★★★★★
Nicole68 -
Verified Purchaser
Week in paradise
I have nothing to say but positive things about this resort from beginning to end. The manager met us at check in and was attentive and professional, our room was beautiful with water and pool views. We spent most days between the pool and beach both awesome. The food was great with a lot of variety and attention to detail. The drinks were cold and plentiful. All staff we met were kind and helpful. Our room was cleaned daily with fresh towels and linens. We are already planning a return trip in the new year. Transfers also seamless. Such a perfect week!!
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★★★★★
Private -
Verified Purchaser
Amazing resort
I would definetely recommend this Resort.Super nice place..Food was excellent, beach was nice and green flag all week Everybody was Pleasant, never had issues. Servers was on point I dont have negative comments to say..we have enjoy every minute of our vacation Thank You
★★★★
Private -
Verified Purchaser
Beautiful location
Gorgeous views. Very clean hotel and friendly staff. Gigi and Caramelo made things fun from pool exercise, bingo and night time shows and games. Enjoyed the whole week surrounded by nature and bay views.
★★★★★
Private -
Verified Purchaser
Nice quiet hotel
Very quiet, not much entertainment in evening and all gone to bed by 11pm. Beach is tiny and not too much to shop for in Samana. Now on the upside if all your looking for is nice clean hotel,good food and staff are all amazing this is the place to go. Read a book great rest and relaxation.
★★★
Larabee Jones -
Verified Purchaser
Forgettable Vacay
Hotel has panoramic beautiful veiws of Samana Bay. Hotel rooms are clean but definitely need decent pillows Our room was suppose to be pool veiw but we were put on the 4th floor directly above the main terrace outside of the lobby bar. Entertaining started nightly around 9pm and was so loud you could not sleep. Some nights it went on until midnight. The pool was in need of repairs as tiles were missing and the water was disgusting, needed to be skimmed daily but we only saw it happen once. Breakfast, lunch and supper buffet was very average. We enjoyed the 2 a la cartes as suppers were very good. Apparently we were there during low season as you could not walk much of the grounds. Beach area was very small. The beach snack bar was very good. Staff were very helpful. Only issue was the check in as rooms were not ready and people continually complained. We are not people who like to venture on excursions so we stayed poolside or in the lobby area.
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★★★★★
Private -
Verified Purchaser
Overall 'Great Trip'
We recently stayed at the Eurostars in Samaná and had a wonderful trip. The hospitality and staff were fantastic—always friendly, attentive, and welcoming. Our room and the amenities were kept spotless. Getting into the local town was very easy and convenient. The setting and views were spectacular. The beach was clean, beautifully maintained, and completely free of seaweed, with great ocean views and good food throughout our stay (except for the Italian / Greek restaurant). The entertainment was on the quieter side, but good enough to have a fun evenings. My only wish was the night dancing on the terrace went a bit longer at a minimal 11:30 PM, midnight would have been ideal. I would have loved to use the spa, but the prices felt quite steep compared to Canadian rates and didn’t seem worth the extra spend, though high spa pricing is typical for resorts. Tip: Try to book a room in the main building if you can—it saves quite a bit of walking. Overall, a great stay and I would definitely recommend it!
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★★★
D&T retired -
Verified Purchaser
Relaxing holiday
We enjoyed our vacation despite a few issues. Our check in took until 5:30...room not ready. More discipline action needed by staff for improperly supervised children by negligent parents in pool and dining areas. Our upgraded room was large and comfortable with balcony and awesome ocean view. Our bath and shower needed attention (mold) which they took care of immediately. Housekeeping did a good job making up the room and keeping the fridge stocked. Pool area was relaxing, lots of chairs and pleasant bartenders. Pool staff could be more assertive enforcing Pool etiquette at the swim-up bar (babies in diapers sitting on Pool countertop). Most people enjoyed spending their day at the beach along with the burger/chicken wing BBQ daily. Buffet was average ... always something to eat but geared to adult diet. The 2 a la carte restaurants were delicious. Limited entertainment but staff kept us amused all day.
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★★★★
Ezee3512 -
Verified Purchaser
Exceptional!
The hotel is a good place to be for a getaway vacation. Everything worked well. Staffs are very courteous. Room service well beyond expectations. The only cons, is about too much salt in the foods. I would definitely recommend Eurostars Grand Cayacoa to everyone looking for all inclusive vacations
★★★
Private -
Verified Purchaser
Was, a good resort
This was our 5th visit. Nine months ago this resort changed owners, What a huge difference. We booked 2 weeks.Five days in we wanted to go home. Westjet said we would lose our second week and we would have to pay a further $900. to fly back to Toronto. Pathetic. They had a toilet paper shortage, Our balcony door failed to lock until repaired. Three days in our safe needed to be fixed. An employee told us the resort was at a 20% occupancy. We always tipped employee as a local business owner said employees earn $10. or $11.a day. Twice we walked 2 kilometres in to town. About 150 oil burning 35 year old 150 cc motor bikes flying around the small town.ONE OF THOSE DRIVERS HELD THE HANDLEBARS WITH ONE HAND and a 18 month old child with the other. A business owner said if you don't fit in as a resident you pay triple to buy anything. Inside of the resort is a tiny store. To buy a dollar store.88 cent chocolate bar is $9. American, $12. Canadian. Now let's get to the bar. No name booze. If you want a vodka and orange juice you give you TANG or some watered down sugared substitute. Or a 4% no name tap draft. On the beach they don't have time to wash the plastic cups, but usually rince them. The food is also a treat. When they serve their small cooked chicken they chop them into small pieces and you end up with splinters of bones. I became satisfied with any form of potatoes and any meat. The guests complain about every day the meals are the same.Twice in 2 weeks they made about 2 litres or less of rice pudding. when it's gone it's gone It was common to lose out on mango and why. There are hundreds of mango trees. Speciality restaurants, there are 2. When we ate there they only permitted 6 couples in all night. Wifi was spotty and we had issues watching Fifa. There is no sports bar. Getting towels was an issue. Some employees try to be nice ,others put their back to you when you walk near them.
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★★★★★
Margarita -
Verified Purchaser
Beautiful view and memorable service
I really enjoyed the cliffside view. It was so beautiful in the morning. The resort is very well organized, great food at buffet with variety. One day it was not so good, but the rest of the week it kept getting better and tastier. May be a shipment was delayed when we arrived? The staff were friendly and warm. Amazing and thanks to staff my experience was so much more special. They genuinely cared about my experiences at the resort and helped promptly. I would recommend to 40+ if you're looking for a quiet escape. Rooms looked dated but bed was incredibly comfortable. Although there is good entertainment, it is the typical one hour show, so bring some dancing shoes if you want to stay after and dance with your special someone. There is a fairly large entertainment area with a raised audience deck for viewing comfort, tons of lounge space around as well. I also liked the beach. It is small but that's what I liked about it. It felt like a hidden spot away from the business of most Samana beaches. I'd recommend going on an excursion or several, to enjoy the many beautiful scenic spots available. I'll probably go back sometime but I will book several excursions to see more of Samana. Shout out to Vanessa, Felix, Alexander, Carolina, and many more for such an amazing experience. You are truly appreciated ❤️
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★★★★
Anna -
Verified Purchaser
Very interesting location
This hotel has it's uniqueness: there is an elevator with glass wall to enter the beach, very nice views from hotel windows, balconies, and terraces. Also there is a bridge nearby, where someone can walk for a long distance, going from one little island to another.
★★★★★
Brenda -
Verified Purchaser
Great Discovery
What a great hotel! So many walkways and places to see. The view from our Junior Suite was Ocean view and it was spectacular. Pretty cool to take an elevator to get to the beach. Food was good. Coffee was hot. Drinks were cold. All were served with a smile and a “Hola”. No issues at all and would definitely go back.
★★★★
Private -
Verified Purchaser
Eurostars in Samana
Great resort, breathtaking views, food was amazing and authentically Dominican. Staff was friendly and helpful. I would go back in a heartbeat. Beach was small but very nice and can always find some shade. Thank you to super Manbo, very entertaining and funny.
★★★★★
None -
Verified Purchaser
Great Hotel - Fantastic Views
Hotel was great. It is worth the extra money for a Deluxe Ocean View Room. The views are extra ordinary. The beach was nice, maybe small for some, but for me great. Being in the bay, the water was calm while we were there. The food was fine.
★★★★★
Gaggan -
Verified Purchaser
Beautiful views, serene location
We thoroughly enjoyed our travel to Samana and our stay at the Eurostars Grand Cayacoa. Staff was very helpful and gracious, food was good, bathrooms and plumbing had more to be desired (we lost water one day, sometimes it would be cold), but it was quickly resolved. It was a smaller hotel with two restaurants, a spa, one pool and a lovely small beach. We spent most of our time at the beach and had a fantastic time. There is an elevator that goes down to the beach which was out of service for a few days, so the staff set up a shuttle service for those who needed it. The alternative was a scenic staircase (great for steps!). On a particularly calm day on the water, we had many tropical fish come right up to the beach and it was the most amazing experience. A bridge over the water also allowed us to watch the wildlife below and many people saw manta rays! We only saw fish and starfish on the day we went, but it was fantastic. If you get lucky, you may even see whales from that bridge in the bay of Samana. Overall, I highly recommend this location, hotel and Samana. Would love to return. Frantz from the front desk was very helpful. Jennifer, Mambo and Madeline from the entertainment crew + the dance troupe were all amazing. They work hard all day to entertain, and they do a great job of it!
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★★★★
Dean -
Verified Purchaser
Pretty resort for a chill vacation
We had been here 6 years ago when it was owned by GrBajPrpe so were interested to see the changes. Still remains one of the most pictuesque resorts I have been. Very concise layout allows easy settle in. Recommend Seaview room.Sunrises are amazing as you look out from the raised peninsula setting. Activities are scarce. You need to instigate your own fun as it is a smaller resort. Food and drinks were decent though a bit diminished from the GrBajPrpe standard. An example is Expresso Martini were an extra charge. We did enjoy the Brandy Alexanders every night though.I walked to the town alone and went to a pharmacy to get Sunscreen. Only 1km away. Felt quite comfortable. If I was with a buddy I likely would explore Samana more. Seems like a nice little town.
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★★
Private -
Verified Purchaser
WestJet trip to Eurostars Grand Cayacoa
It is a very old hotel while the entrance is majestic the rooms need some renovations. Their septic system is not quite functional had a wrenching odour for a few days. Toilet paper must be put in a garbage can and the tub/shower needs to be clean and modernized. The elevator was not functioning intermittently . Every floor should be numbered outside the elevator so we know which floor we are on, cant trust the elevator. The food was good but very repetitive, lots of pork. Gravy is not gluten free and few GF choices other than salads or fruit. You definitely have to have good Spanish as almost everywhere not much English or French spoken. Need to use you hands a lot. WestJet was yet another experience. Packed like sardines, toilets not functioning properly and the food sucks. Mostly senior citizens were on our flight couldn’t pass each other in the isles very cramped and no business class available.
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★★★★
Private -
Verified Purchaser
Still learning
Great food and views of the sea and town are awesome… staff in common areas is lacking and some training required…/ they’ll get there I’m sure with additional staff and training. Kudos to Daniel and Evelyn… as well as the staff at the lobby!! Room 512 cleaning staff gets best service kudos??. Despite an unwell night, enjoyed our time! Gracias Amigas!!
★★★★
Private -
Verified Purchaser
Still learning
Great food and views of the sea and town are awesome… staff in common areas is lacking and some training required…/ they’ll get there I’m sure with additional staff and training. Kudos to Daniel and Evelyn… as well as the staff at the lobby!! Room 512 cleaning staff gets best service kudos??. Despite an unwell night, enjoyed our time! Gracias Amigas!!
★
Private -
Verified Purchaser
Nice resort but….
The beach is public. And it is nice but too small for the amount of people. I had 2 nights of no sleep as the ceiling in my bathroom was leaking a substantial amount of water. No compensation was offered to me.
★★★
Private -
Verified Purchaser
Nice, but not what advertised....
The hotel sat empty for the last 2 years and just re-opened in November, and you could tell. Our toilet never worked the first day, they fixed it same day though. We lost all water 3 times in our 2 weeks. Inconvenient when its out for hours at a time before dinner. Our sliding glass door didn't close properly. Rooms facing the town and the hotel entertainment court had to put up with loud music until 3am. First from the hotel entertainment until 11pm, then from the town disco/bar?? continued until 3am?? we moved rooms to the poolside and it was quiter there. Management told me they were trying to get town council to deal with the late music. Also got undercooked hamburgers at the beach bbq, they should use a meat themometer. All that aside, the staff and all the food everywhere else is awesome. The buffet is good, the 2 a la carte restaurants are nice, great food. Awesome people work there. We went there for the location. Samana Bay is a great whale watching bay from Jan to March. We went to the Eurostar Grand Caycao thinking it was a 5 star and payed for a 5 star. But its at best a 4 star.
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★★★★★
Eddie -
Verified Purchaser
Place to appreciate life!
14 days of peace, Amazing food, Fantastic atmosphere, Perfect service. Considering the world is upside down, this place let you forget about everything. Food and fruits so fresh daily. Location fenomenal! I would recommend a separate location for smoking. The beach is small, but you can walk in the small town. Our room was , ocean view. Fantastic. The place is still under reno. Let's not forget Covid caused financial damage everywhere. I really enjoyed!
★★★★★
Eddie -
Verified Purchaser
Place to appreciate life!
14 days of peace, Amazing food, Fantastic atmosphere, Perfect service. Considering the world is upside down, this place let you forget about everything. Food and fruits so fresh daily. Location fenomenal! I would recommend a separate location for smoking. The beach is small, but you can walk in the small town. Our room was , ocean view. Fantastic. The place is still under reno. Let's not forget Covid caused financial damage everywhere. I really enjoyed!
★★★
Skipd -
Verified Purchaser
A work in progress
The hotel has only been open since November so it needs time. Only some of the resort is open. The description suggest a newly remodelled resort but that isnt the case. Only two restaurants are open and one rather small pool for the number of guests. The staff is friendly but many dont speak English so be prepared to practise your Spanish. The location is spectacular. It sits on a cliff overrlooking the ocean on one side and the town of Samana on the other. If you go get an ocean view room. Another issue is what I might call crowd control. Smokers are everywhere. They need to establish smoking areas and enforce them. The same goes for noise after midnight. The activites staff are entusiastic but everything around the pool activities is very loud. This is very much a resort for young people and there is no quiet area or pool to go to. In general I hope this resort makes it and in time they might get the resort completley finished and bring it up to a 4 or 5 star resort.
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★★★★★
DEBRA 53 -
Verified Purchaser
Loved our time at this resort!
The Bahia Principe Grand Cayacoa Very clean rooms , restaurants, pools and beaches! Grounds are well cared for and attractive. Staff is extremely friendly and goes out of their way to connect with guests and provide service. Small buffet area which we liked! Clean, attractive, fresh foods! Well prepared to accommodate personalized choices. Would definitely return!!
★★★★
Private -
Verified Purchaser
Very very good!
Everything was very good, delicious food, good service, good room, but a very small beach, I would go back there. The hotel was half full, so there were no problems with the beach,!!!!!!!!!!!!!!!!!!!
★★★★★
Mina -
Verified Purchaser
Comfortable & great service !
prompt attention - we has issues and it was taken care of right away with great attention for us. Ms Maria Green , manager at the reception desk ajd her crew - amazing and very friendly. Mr Basilio and Andres at the buffet - always pleasant and friendly with amazing smiles
★★★
Sylvie -
Verified Purchaser
Beautiful Resort! BUT...
Everything was fantastic, the views, the service, the rooms The only 2 negatives are: 1) we were there the 2 last weeks of september and what this resort do is they open to the Dominican people from Friday to Sunday! it cost them 200.00 US for the weekend. A lot of peoples and their family comes in! the pool is full!!! the Bar is full!!! the buffet restaurant is full and they eat everything in site! so if you are not there at the opening of the buffet there's no place to sit and hardly any food left!!! Luckily for the evening meals they are not allowed to go the the " A La Carte Restaurant" PHEW!!! 2) the beach of the hotel is very small you cannot take long walks and also just at the end it is open to the public so they come into our side, the vendors come in too (discretely) but are still there to bother the people. So that's not great because they are very insistant. we heard also that this resort will become a "non all inclusive" starting next year. So I think with point 1 & 2 and the non "all Inclusive" that there will be less people that will go there that's for sure! Next time that we go to Samana we will go to Grand EL Portillo because we like Samana but before I book I will inquire if in the fall the Dominicans are allowed to go to that resort too for the weekend!
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★★★★
Private -
Verified Purchaser
Beautiful view
The resort was beautiful and the food was very good, except that they had pizza and spaghetti everyday on the buffet. As far as the maids and cleaning the rooms, that was awful. Our towels were not changed for 5 days, even though we kept telling them, then no water was left in our fridge, then our shower wasn’t working and the water was rising up to my knees every time I took a shower. It is sad that they don’t take care of their guest with respect.
★★★★★
Annie -
Verified Purchaser
Beautiful views
The hotel was very clean, beautiful and large. The layout was a bit confusing at first but original and this is what it makes the beauty of it. The staff was very attentive and professional, everybody with the smile. The villas situated on the beach level have nice views but you have to be ready to climb 70 stairs back and forth to get to the swimming pool, reception and buffet. So it is not for everybody. The resort is laid out vertically not horizontally. The views from different layers are amazing. the downside is you can not take a walk anywhere except it climbing or descending the multiple stairs. The food at the buffet was amazing: plenty of fish, vegetables, paella, all sorts of combinations of steamed or grilles vegetables. a lot of variety. the only disadvantage is we ate too much (haha). The beach is very small and not particularly nice. there are some stones in the water. plenty of shade though. The pool is amazing and large enough for a medium number of tourists. The entertainment staff did a good job. There are spanish classes with Shel Liana who is funny and teaches you well. The evening entertainment consisted of themes where guests participate which was a lot of fun. I particularly likes the couples contests where the guy has to do push ups with wife on top and say yo soy macho..that was hilarious ! there was also karaoke very good. averall a very pleasant stay.
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★★★★
Private -
Verified Purchaser
Great Resort
The hotel was great with wonderful views. We had a room with city and bay view and it was one of the best views we have had in all our travels (being docked at St Marteen with a balcony looking at the city was close lol). People are all friendly and they do try to speak English as best they can. Food was great with lots to choose from. Beach was good and the ocean was nice and warm at this time of year. They keep it clean and lots of loungers to use with shade. We had an incident when we were going to get a message at the Spa (fire next door) and we had to be cancelled. they gave us a 30 minute free massage 2 days later to make it up to us, which we can't really complain about as the incident was not their fault. We would go back to this resort if the price is right for sure.
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★★★
Daryl -
Verified Purchaser
Not for Couples that want to Relax (Standards have gone Down)
We love the Bahia Principe Chains and don't mind paying a little more for the BP standard that they have shown. The staff was very friendly but the lack of staff was evident in every aspect. The food was sub-standard and very salty and for the first time we thought the food was better in Cuba. We go there to relax and would have preferred going to the BP Luxury Samana but it was closed. We made our way to the relaxing quiet pool where the rules were not enforced and kids were yelling and a group of people brought a big sound system. We just got up and left. The night time shows were different singers signing the same playlist. No Shows. If you're a group and do not care about the food or service it's a great resort. But if your a couple going to relax, maybe find something else. However, the price was not worth the service you get.
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★★★★
Shane -
Verified Purchaser
Good Resort
Overall just good, not great. Buffet was good, not great. A decent beach area but smaller in size. Lots of locals on the beach(they are public). Nightly enertainment was not good some nights(average to poor overall) they play bingo at 9pm in the enertainment area. Who wants to play bingo over watching a show and music at 9pm. Workers are great Jose at the beach bar was great and Maxwell was in a supervisor role but was awsome he was always making drinks at the pool bar or the beach bar. Had a ocean view room and the view was Amazing!! Exactly what you get for a 4 star resort. Cant ask for much more. Great trip.
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★★★★★
Ramandeep sidhu -
Verified Purchaser
Amazing
Very good service ,food was good.I would go there again.we had a great time there enjoy every single day. Good experience, wish we knew Spanish so we can communicate more with people there.we were there to celebrate our 25th anniversary Loved it thank you
★★★★★
Amin -
Verified Purchaser
Amazing Resort!
Pros: The food was awesome, their Views were like heaven, Very kind staff, Buffet food was better than a la carte restaurants. The entertainment group was good. Cons: Small resort, just one pool, and one jacuzzi pool
★★★★★
Vahid -
Verified Purchaser
Amazing resort
My son and I had a wonderful week in this resort. Foods were great, drinks were awesome and it was pretty clean. but I believe that the advantage of resort was their staff. They were so friendly and welcoming, specially their entertainment team. I always remember Antony, kati, dani, Michael, Shel liana.
★★★★★
Private -
Verified Purchaser
Beautiful Resort
Had a great week! Beautiful rooms and very clean. Very relaxing!! All staff at the restaurants were very attentive. Entertainment staff so friendly and very nice and welcoming. All staff very helpful. A lot of stairs but they would shuttle you back and forth if you needed it.
★★★★
Private -
Verified Purchaser
Resort review
The grounds of the hotel and surrounding area were beautiful as was the view from from our balcony. The staff was exceptional, especially the “entertainment.†Nightly shows were great. The food was ok but not great. The only al a carte restaurant that I would return to was the French one. All public spaces were really nice. Rooms are in dire need of a reno starting with bathrooms.
★★★★
Deeegall -
Verified Purchaser
Beautiful Resort
This was our first time in the Dominican and couldnt have picked a better resort. It was beautiful, amazing staff was always helpful and friendly. Food was actually very good, no complaints about the buffets or a-la-carte restaurants. Beach was very clean and beautiful as well. A lot of stairs to get from our room to the lobby/pools, etc. But the shuttle was very helpful in getting us around too.
★★★★★
Private -
Verified Purchaser
Amazing resort
This is the second time we have been here. We really enjoyed ourselves. The staff was so friendly especially the entertainment staff. We will definately go back. We felt very safe at the resort. The good was very good. They accomadated the area of where I needed my room to be since I dont do elevators. The manager was very helpful and accommodating.
★★★★★
Happydude -
Verified Purchaser
Love this place
This is a fantastic, low-profile gem of a resort. Would definitely consider going back here again because of the value. If you are looking for a relaxing, no-frills place to vacation with great amenities and friendly reliable service. I highly recommend!
★★★★★
Private -
Verified Purchaser
Great resort
Nice clean hotel on a beautiful property. The views from the hotel are amazing. The staff are friendly and accommodating. Wide variety of food at the buffet and the restaurants are very good. Highly recommend the French restaurant.
★★★★★
Private -
Verified Purchaser
Awesome resort
Everything was clean helpful cheerful people. Only complaints- Coffee maker in the room didn’t work snd even after asking several times about it, we weren’t a new maker Our rental wheel chair for my husband was taken from the front lobby. When we inquired about another because he has mobility issues, we were told we would be charged $85. Tv never worked either. Great amenities, staff, food and activities!!
★★★★★
DPCS. -
Verified Purchaser
Cayacoa
I have nothing negative to report. Everything was first class and the staff were awesome. They made me feel at home. The food was outstanding and the beach and pools were fantastic. I would definitely go back.
★★★★★
Emiliana -
Verified Purchaser
Great resort! Wonderful time!
We are a family of 5 and we stayed in the resort during the 1st and 2nd week of January. The hotel was more than we expected. The rooms are large and comfortable, food was excellent - probably the best we've ever had in the Caribian. Staff was very friendly and helpful. We enjoyed all the games and activities organized by the entertainment team. We went to snorkeling and horseback riding. We loved both excursions. We would highly recommend this resort. We are planning to go back for the wake watching.
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★★★★
Private -
Verified Purchaser
Relaxing & Beautiful Resort
A 40-minute drive from Samana Airport to the Hotel. Stunning views from this beautiful resort. The staff was very accommodating, personable, and professional. Ample buffet choices. Fresh juices daily & plenty of fresh fruit. Egg and pasta stations to order personal choices. The buffet food was always lukewarm. If you like your food hot, a microwave is located beside the egg station. The hotel, public washrooms, and swimming pool were very clean. Staff was always in public areas, cleaning. The Beach is very short. Ample beach beds and shade from umbrellas and trees. Seaview Room - The washroom and vanity were on the smaller side. The room and balcony are a good size, with lots of cupboards and a safe is included. The room was well sound-proofed. Music at the pool and at the nightly entertainment area was very loud. Request a quiet room when booking and many of the rooms were close to the outdoor nightly entertainment area where loud music played until 10:30-11 pm most evenings. Coffee and tea are located in the lounge area beside the bar. .
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★★★★★
Private -
Verified Purchaser
Tropical Resort with Amazing Views.
The resort was in a lush, tropical setting with such beautiful views from so many vantage points. The room was one of the largest I've stayed in with a huge balcony with an amazing ocean view, sitting area, comfortable king bed and large spacious bathroom, with both a tub and shower. The elevated heated spacious pool sported a swim up bar, one of a kind views, lots of seating in both the sun and shade, and ongoing fun-filled activities. The private beach area was nice, with lots of lounge chairs, a bar, and warm waters for swimming. At the buffet restaurant you were always treated wonderfully by the staff, and the food was very good. I always found much to choose from, using pork, beef, chicken, fish, mussels, potatoes etc. in many different ways. Lots of fresh fruit and vegetable dishes. There was a made to order pasta bar. A large selection of hot and cold desserts, my favourites being the hot rice pudding and fresh ice-creams. The specialty restaurants were a nice way to try some different new foods. My favourite was the French restaurant, but all were worth trying. The bar tenders were all friendly and enjoyed making any sort of beverage. Really enjoyed the frozen Margaritas, Banana Mamas, Coco Locos, etc. The lobby bar had an all day tea and coffee station. The nightly entertainment was good, They was always a musician / singer or sax player to start the evening and get the dancing going. The specialty shows like the Stars (impersonators), Caribbean Party, and Circus sported talented dancers and performers. And as always, like by the pool in the afternoons, the entertainment staff were there engaging with us, dancing with us and for us, getting us participating, having fun, making the experience extra special. Such high energy and pride in their jobs. The resort was so very clean. Constantly sweeping / washing / painting/ repairing. Even though it is a fairly compact resort, with it being built on a hillside there are many stairs, which in the 37 with humidex weather I found taxing at times. The staircases to our 3rd floor unit, as well as many of the outdoor ramps/ stairs were not all well lit at night, so had to be quite careful not to mis-step. I'm so very glad I went and saw this beautiful resort.
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★★★★★
Lizzie -
Verified Purchaser
Excellent resort!!
We had a great time specially the Entertainment team. A big thumbs up to Nadiuska, Yefrey, Starlin, Chocolate and Wesley.The resort was great and the food was pretty good too. Staff at this resort was attentive and always ready to help. Thanks Kathleen Emmans (Trip Central) for recommending us this resort. You were a great help too. I will definitely call you for our next trip.
★★★★★
Private -
Verified Purchaser
Delightful holiday viewing humpback whales
Visiting this resort for the second time in three years, we found it better on this occasion. Better food, drinks, warm ambiance, and excellent service with most all requests met. The main beach area is improved. Visiting to do the Whale Samana tour with Kim was outstanding! Whale viewing season mid-January until late March. We may return and stay for two weeks rather than 10 days. Recommended.
★★★★
Molove -
Verified Purchaser
Great Resort
This hotel was great! The room was good, food is reasonable, staff is great. For a resort thats over 10 years old it doesnt show at all. The views are amazing and all the amenities are great. Out of 10 I would give it a 7.
★★★★★
Jan Jan -
Verified Purchaser
Different and beautiful
I personally loved this resort. It is smaller than the usual resorts, so there are fewer pools, bars, restaurants, but that added to the appeal - it was so much more personal. And the service was exceptional! The staff are truly wonderful. I loved the environmentally-friendly aspect that this resort upholds - no wasteful disposal plastic cups, and energy-conserving rooms. It's about time a resort stepped up and took an active role in conservation. Far more lush than usual, as well, giving a much more natural feeling. I would definitely return.
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★★★★
Bushman -
Verified Purchaser
Great place
Place was amazing .good food.lots to do great weather. Nice rooms.lots of pool space.nice restaurants.friendy people. Air transit rep was great.plane ride was great.transportion was good. I got great pictures.
★★★★
Bushman -
Verified Purchaser
Great place
Staff was great .lots to do .food was good .place was clean.weather was great.all round great vacation good tours.nice restaurants. Service at the tip of your fingers.freindly people. Casino in hotel. Fresh fruit.
★★★★★
Laura Aivaliotis -
Verified Purchaser
Amazing
Everything was great and we would go again. The only thing we found is that other guests paid less than us so we wouldn’t book as early as we did next time. We would also stay 10 days instead of 7. The food was good. The seafood restaurant was the only one that wasn’t very good, but the service was still good
★★★★
Private -
Verified Purchaser
Not bad but can be improved
Small and quiet so one doesn’t need to fight for beach chairs. A bit disappointed by the buffet seafood choices (only fish and squid). The shower only has warm water, so don’t expect to take a nice hot shower. Lack of facilities for kids. However overall an enjoyable trip and j will give it a 4 /5.
★★★
Jess777 -
Verified Purchaser
Beautiful grounds but needs improvement
The resort and views were absolutely breathtaking. I had a suite room on the first floor in a villa. Room and bathroom was nice in size and decor was simple. Bathroom had a tub with jets which was great but our shower had no pressure. We also had no hot water for 3 days, 2 days it was warm, and maybe 2 days it was actually hot. When i mentioned it they said to run the water for awhile but that never worked. We would've asked to switch rooms but didn't want to repack and waste time so we dealt with it. We were quite far from the main grounds so we had to use the never ending stairs up because we were on a hill or the trolly which was suppose to come every 5min. I found most times it didn't come that often so we started to call the front to ask for one before leaving our room. As the week went on our wait for the trollys were longer and since it was raining on and off 5 out of the 7 days we were there it became annoying. Buffet had lots of varieties and the chicken was always good but i found the food was inconsistent in the taste and the way it was cooked (eg. Potatoes were cooked well one day but the next they weren't). The a la carte restaurants were amazing especially the surf and turf at the Mediterranean one. The a/c was quite high in them though, almost had to bring a cover to stay warm. We had the golden package and got an extra a la carte but when we booked them a day after landing there were none available for us to book a 4th because they were full. Beach was nice water was clean and no seaweed. Pools were nice but cold (could've been because of the rain though), beach water was actually warmer. Staff were nice and very friendly. Even in the pouring rain one staff member continued doing aerobics by the pool, very devoted staff. All in all we still had fun and made the best of it.
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★★★★
Karine -
Verified Purchaser
Très bien dans l'ensemble
Les point positifs: toujours de la place (chaises) aux piscine ou à la plage. super service aux restaurants et au buffet les 3 restaurants à la carte excellent le mini réfigérateur à la chambre toujours remplis Les viandes et poisson tres bien au buffet toilettes publiques tres propres Les points négatifs: Pas de service de boisson aux chaises (piscine/plage) pas un bon service à la réception quand on a eu des problemes de chambre Buffet un peu sec et pas bien fourni, souvent vide et pas de choix de légume/salade
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★★★★
Private -
Verified Purchaser
Very nice!
I liked the grounds although to get from the main hotel to the beach is a long a bit of a walk up and down stairs. Staff and service are friendly. The food is decent, I particularly enjoyed the lunchtime pasta. It would be nice to see a bit more athletic options, maybe a half basketball court or something. The jacuzzi didn't have warm water which seemed weird to me. I booked last minute so the value was amazing. All this being said I usually do cruises instead of resorts but this resort is definitely better than other ones I've stayed in (Cuba).
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★★★★
Private -
Verified Purchaser
Great resort, ok food!
The topography and the resort is beautiful. The views are spectacular! It’s built on a cliff so it’s different than other beach resorts. The food is average but the French restaurant is great. Breakfast buffet is also good with lots of variety - fresh juices, fruits, egg station, etc. You will find something to eat for sure for all 3 meals!!
★★★★
Private -
Verified Purchaser
Love this resort
I absolutely love this resort, food was good, love the beach. The people and service was wonderful! I would definitely revisit this resort with my family and friends. Close to town and loved going shopping in town.
★★★★★
Judy -
Verified Purchaser
Beautiful
Took my sister to my happy place. I have been here 5 times now. I can’t get enough of the beautiful view from every where you look . The resort is beautiful.. clean and there is always someone to help you if you have any questions. The staff are amazing. The assistant manager Edward was extremely helpful and always available. The restaurant staff are always with a smile and there for your every needs. The buffet manager dady was always helpful and he always is there to assist. The bartenders were all very good. In a good mood and awesome at their job . The locals that work beside the beach are amazing and we made several trips to town to support as many businesses as we could. It’s a beautiful place to go. The shuttle service was fantastic. If you love to go in the water it is warm clean and very gentle. The beach is small but kept exceptionally clean by the staff. The bridge that goes into the ocean is lit up at night which makes the scenery at night even more beautiful. Town is a few minute walk and all the houses are built up the hillside so at night it reminds me of Italy . Great entertaining in the evenings as well as their disco. The rooms are situated where there is a beautiful view wherever you are .We have been to many resorts in many places and this is by far the most beautiful scenic resort we have ever seen. I will return again and again . Thank you for all you do to make your guests have an unforgettable holiday â¤ï¸
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★★★★★
Private -
Verified Purchaser
Great resort.
Food was great and the staff was super nice. Well kept and extremely accommodating. The view was also quite nice. The shows were enjoyable and I would definitely recommend my friends and family to attend in the future.
★★★★★
Private -
Verified Purchaser
Amazing location
Beautifully located with a gorgeous view of the bay and islands from the balcony of our room and practically from all other places in the hotel, including the restaurants and the buffet. Nice decor throughout the hotel. Friendly service . If there was a problem it was promptly taken care of. I definitely want to recommend that hotel to anyone.
★★★★★
Private -
Verified Purchaser
Amazing view and beautiful resort
The hotel was immaculate. Staff friendly and helpful and courteous. We were surrounded by the ocean and we could see the ocean from our room. The food in the restaurants were very good with great presentation. The food in the buffet was good as well. The entertainment was great and presented in a professional way.
★★★★★
Private -
Verified Purchaser
AWESOME Hotel, Staff and Scenery! June 1-8 2019
The 5 STAR reviews we read before we booked were correct! We read about the great staff, the cleanliness, the gorgeous views and they were right! We would definitely go back again. We have told all our friends to go here! The scenery is so lush and beautiful! We could not get over how beautiful the property was. It was like Fantasy Island! The rooms are lovely, we had an ocean front room of the main hotel, which are slightly larger than the standard rooms in the same building. The views from our balcony were gorgeous of the beach, pool, elevator and the bridge to no where! The rooms have a stocked bar, but only pop, beer and water, which was fine by us. The King beds are very firm, but we loved ours. The room has a safe and large closets, but not many hangers. There is a TV, but we never used it. The bathrooms are roomy and very elegant with a bidet. Our room was cleaned twice a day, as they have a turn down service. Everywhere you looked was clean or being cleaned. We enjoyed a beautiful and very romantic couples Spa treatment. We had a romantic Jacuzzi and then a massage and facial. One of the best ever! The Beaches were well maintained and very clean, especially the big one out front. There were always more than enough chairs and umbrellas or trees to sit under. The water was cool and refreshing and just enough of a wave, not overpowering. The bar was convenient and had a few table and chairs around it along with washrooms. On the other side of the elevator was the sports and equipment area, I never went, but I saw people having fun with the Banana boat rides or equipment they had there. The main pool is beautiful up on the lush cliff and very clean, with a pool bar and access to washrooms. This is where you get your soft large blue beach towels. They have a water fall there and games are played on the pool deck, like Bingo. Lots of lounge chairs and no one saves chairs here or at the beach, so you can always get one. The elevator to the beach was intriguing and we loved the views from the bridge of the elevator. There are windows and its a glass elevator, so you watch the ocean as you ride the elevator. The elevator in the hotel is the same and you watch the pool while you ride it. The nightly entertainment had a great variety and you had a lovely view of Samana while you watched. I have been to resorts where its the same entertainers, but different dancing, this was so much better, with different entertainers every night, like a Circus, or Latin dancing, Karaoke, lounge singers, bands and International dancing. They also bring in some local people to sell their wares. Nothing is forced on you and you are not bothered by the staff to participate in the shows. We loved attending these nightly shows. The breezes were so cool coming off the land and the setting under the tent or on the patio with white wicker furniture was beautiful. The main restaurant closes breakfast at 10:30am so you must go to the Snack Bar, down the hill, which is okay, as the large golf carts were always going back and forth. We never had to wait for one, especially if you asked for someone to call them. The snack bar was beside another pool, more Jacuzzis than pool and some Cabanas and the natural beach and back-bay, which we enjoyed one day chatting with some other Canadians, who also loved the resort. The specialty restaurants - Le Pescadar -seafood, and the Viva Dolce- Italian - were delicious, we had the seafood lasagna and then the seafood saute and we were very pleased each night. The Snack bar had delicious pizza, salad, fruit and hot dogs. The main restaurant was hit or miss, we could always find something to eat, but not everything was great, also we are not in Canada, so we had made to order omeletes for breakfast, stayed away from any meat, and enjoyed the rest of the food. In the restaurants the staff was very attentive and our glasses were never empty. The Staff are awesome and made our trip even better because of their friendliness and big smiles - A shout out to - Front desk - Eduard and Laura, Concierge - Juan Shepherd, Lobby bar - Manuel, Spa - Lairilyn, Elsa, Yively and Sara, Restaurants - Dady, Ramon, Aneury, Junior, Erik, Mercedes and Barbara, Entertainment - Lewis. These people shined very bright and made a difference in our holiday, but ALL the staff were amazing! Only three things happened that may have been an issue anywhere else, but we were so happy with everything we couldn't imagine being upset, beside we aren't in Canada, these things can happen: (1) The A/C didn't work for the first 3 days and when it did it wasn't chilly, but it cooled us off, I enjoyed listening to the waves crashing on the beach and the breeze coming in our room these few days: (2) A part of the pool deck needed renovation half way through the week, but the pool was still used and the work was quiet after the few hours one late afternoon, where they had to use a jack hammer, and (3) We didn't have hot water one day, I like cool showers! But again these are one offs and can happen anywhere. I hate to say it again, but we aren't in Canada! FYI - The bridge to nowhere was built many years ago to facilitate the people watching the Canadian Humpback whales that migrate there every mid-January to mid-March and frolic in the bay outside the hotel. I will be back to see that. A shout out to Westjet Premium service on board, we truly enjoyed the experience and the Tapas type of meal, along with the little extras. It also included our baggage fee and seat selection fee, so it was a good deal. A shout out to Luis, the Westjet representative in Samana, he was very helpful as we called him later one night and he helped us, saying call anytime. He always had a smile. He sells the tours at your meet and greet. We really enjoyed our tour with RL Tours - Raffi was our guide and he was awesome. We took the Playa Rancon and Safari tour which we loved. We had children sing their national anthem to us, in their classroom, and then we visited a lovely family farm and ate mango and passion fruit off the trees, bought some cheap local honey, coffee, Mamawhana, rum, cocoa etc. Then a lovely lunch looking over the bay of Rincon Beach. We spent two hours on the beautiful beach, we rented an umbrella and chairs for $8.00USD total, soaking in the crystal green-blue waters on the whitest beach - 6Km- National Geographic says its the 4th best beach in the world, then down the other end of the beach for a dip in the natural fresh water pool. The tour was $90.00USD each and worth it. They had a somewhat professional photographer with us and we were able to get some great shots of us for $60.00CAD prepaid and we got the email with the pictures the next day. They were actually very good of us, but I thought we would also get the pictures of our surroundings, so I am working with them on that. We will always remember this awesome week and the friendly people!
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★★★★
Denise -
Verified Purchaser
Beautiful scenery
Rooms: clean. The view from the rooms with view on the ocean are breathtaking. Fantastic to hear the sound of the waves from your balcony. Staff : I can see that they are very hardworking people. The problem comes if you don't speak Spanish. Most staff ( buffet staff, resto à la carte ) do not speak English. Maybe because of this language barrier, it appeared to me that staff were not friendly. No smiles. No effort to communicate with tourists. I felt a bit ignored. Of course, there are some who make an effort. I can count them on one hand 😞. Food : very good. Overall, I did have a great vacation. I am used to the warmth of mexican people and people from Roatan. I was not expecting their not so friendly ways. Despite this, I would go back because of the landscape and mostly because you can snorkel right from the beach .
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★★★★★
Private -
Verified Purchaser
10 out of 10
This resort was beautiful ! The staff was very friendly. also, the food was great. Thank you Danielle Friel for suggesting this resort. I highly recommend this vacation resort. This trip was not expensive . It was great value for the dollar.
★★★★★
Dawn -
Verified Purchaser
When can I go back?!!!!
From the moment we booked with Trip Central to the last day of our holiday we could not have been more pleased with the experience. The resort provided amazing service,views,entertainment and food. We had a few issues with room and was happy to see problems resolved immediately. They would always follow up after to ensure we were pleased. If you dont want to do alot of walking or stairs then know the Golden Club and Villas are away from main resort. They do offer shuttles and just a quick call they will come. The resort offered space for quiet pool or Beach to another area with lively pool and beach. The beach area is not large but never a shortage of chairs. Lewis and his entertainment team are one of the best I have seen. The Disco and night life is pretty uneventful. So if u looking for some loud and late night excitment maybe rethink this resort. So pleased with this holiday. Truly cannot think of anything negative. ..
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★★★★
Private -
Verified Purchaser
Scenic Resort
Lovely, clean, small resort! Excellent buffet and a la carte restaurants! Very scenic location and not too far from the airport. Entertainment in the Lobby Bar every evening and activities at both the beach and main pool daily. The beach is small but there is no problem finding a lounger. The staff is friendly and works hard to meet your needs. Lots of stairs and walking - challenging for those with mobility issues. A great stay!
★★★
Girls2019 -
Verified Purchaser
Picturesque Resort!
The resort was very clean , grounds well kept. We had a Junior Suite which was very nice and well cleaned everyday. Fridge was stocked everyday . Buffet was good , no complaints and so were the a la cartes as we are not picky eaters. The only down fall was the walking , built on a cliff. So if you are in the Junior Suites a lot of stairs to the main building. They do have cart system available.
★★★★★
Private -
Verified Purchaser
Grand Bahia cayacoa
I stayed at this resort with my partner and overall we had a great time. Cons: buffet restaurant and entertainment weren’t the greatest and there are a lot of stairs at this resort. We stayed in a villa which made it much further away from everything but they also have shuttles running if you’re interested. Pros: great a la Carte restaurants, beautiful views, lots to do and many different areas and things to explore at this resort. I would recommend this resort.
★★★★
Dana -
Verified Purchaser
Amazing resort. The architect is unbelievable.
I love the resort, up on a mountain. The view was beautiful, my room was over looking at the beach and the ocean was so calm and beautiful with other islands. It was a very different resort than what I stayed at before. I love the views from the pools overlooking the ocean, it was amazing. When I same the elevator to go down to the beach, I thought it was unbelievable beautiful. I enjoyed my stayed and recommended it to some of my coworkers and family. It is a very nice resort. I am glad I choose Samana at the Grand Bahia Principe Cayacoa.
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★★★★★
Private -
Verified Purchaser
Clean resort with attentive staff
This resort is spotlessly clean! Our housekeeper spent about an hour everyday in our room cleaning everything - mopping the floor, wiping down the mirrors, making sure everything worked, etc.The staff were always busy taking care of guests and asking if we needed anything. The grounds were beautiful and well kept. We saw the bellboy polishing the elevator doors til they gleamed.
★★★★★
Chicklet -
Verified Purchaser
Beautiful Resort
The resort had the most beautiful views, just breath taking. Staff went above and beyond with their service and kindness. Food is amazing. The resort is spotless. Rooms were beautiful and beds were comfy. Loved it!!!
★★★★
Doogsiefil -
Verified Purchaser
Great vacation!
We usually go to the Cayo Levantado but wanted to try something a little different this time. We were glad that we did. For the price point, the resort was perfect. Great views, good food, good service. It was a very relaxing holiday and look forward to going back.
★★★★
Chas07 -
Verified Purchaser
Great Escape
Beautiful resort. Great staff. Great food. Nice room. Shuttles were very fast and efficient. Main pool was very nice. Main beach was also a nice place to be. The smaller beach was great because everything around it was natural and it was a nice quiet place to spend time. Royal Golden services were below par as compared to the Royal Golden at El Portillo. Hardly ever saw an employee in the RG room.
★★★★★
Laura Cosentino -
Verified Purchaser
Just What The Doctor Ordered!
I’ve been eyeing this hotel for some time and I’m super happy I decided to book! If your looking for a super relaxing getaway look no further. The hotel is less than 300 rooms so it’s not crazy crowded. The grounds are beautifully maintained and the Samana Bay is spectacular to look at. I definitely recommend a sea view; was on the second floor overlooking the gazebo and the bridge to nowhere. The room was very clean, Angela in housekeeping was very attentive (asked for additional bath towels). The food was great; lots of selection and of course your everyday standards; hot dogs, hamburgers and fries. The entertainment team works super hard and loves engaging with the guests; Marcus, Lewis and Yasmin are ROCK STARS! There was bridge maintenance going on during the day but it did NOT impact our relaxing time at the pool or access to the beach. I LOVE that there are so many different areas to this hotel; larger busier pool, small but beautiful beach, LOTS OF STAIRS (free shuttle if you can’t walk), shallower tanning pools and then the smaller swimming pool. The A La Carte restaurants were very good; my favourite was El Pescador (seafood). During our vacation there were very few children; it’s not really a kids hotel. I truly enjoyed my weeks vacation and highly recommend Grand Bahia Principe Cayacoa...I will defiantly return!
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★★★★
Private -
Verified Purchaser
Principe cyacoa
very unique very picturesque resort...spotless...friendly staff everywhere...food good you could always find something... few negatives...beach small but clean...beds bad....buffet food needs to be hotter in warming trays....stay away from rooms facing courtyard and town....very loud nightly entertainment....request sea view rooms...spectacular!!
★★★★★
Private -
Verified Purchaser
Perfect vacation
Hotel was very clean, staff were amazing and friendly. Food was very good with lots of variety and the presentation was great. Room was nice and clean. Five minute walk to town either by the road or the beach. Very easy to book restaurants and excursions.
★★★★★
Veeray -
Verified Purchaser
Great vacation!
Overall, we had a great vacation at this resort. It certainly isn't overly luxurious but it's nice and clean and great value for the money! The pools are gorgeous and they make the best of the small beach that is available. We loved that it is so close to town and we ventured there a few times during our stay. The food is as good as any all inclusive I have been to.
★★★★★
Private -
Verified Purchaser
Breathtaking views and selection of food
So many areas to walk around, on grounds, lots of stairs. Clean, manicured and friendly staff. close to town, vendors too aggressive in town. Excursions were jam packed full of culture. Tour guides were very knowegeable of history and surroundings.
★★★★
Private -
Verified Purchaser
Great Stay
The hotel was kept clean! We had great service & weather. The bed is hard as a rock & things are quite noisy in the main building! The pool is great & the workers at the beach were working continuously to keep the seaweed at a tolerable level for guests. Both we really enjoyed! We did the zip lining excursion highly recommend! If up for an adventure check out Samana’s Ecological Treehouse ! Such a cool spot ! Also we did a catamaran experience which led us to Cayo laventado ! One of the best beaches I have ever seen ! White sand & clear water ! We did enjoy the spa but I would not recommend doing their hydrotherapy spa here - i wouldn’t even be saying it’s a hydrotherapy spa... really just a sauna. There is a lot of walking but honestly it’s great especially since you are indulging all week! All staff was great ! Food was decent also ! Great deal for what we paid! Nothing of Grand Bahia Principe Cayacoa - but our airline provider Air Canada Rouge was what I consider ‘subpar’. If you do not have to fly with this company , then do not. Staff was friendly but everything else subpar.
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★★★★
Private -
Verified Purchaser
Second time even better
this was our second time at this resort. we loved it the first time and second time was even better. hopefully we will be back again. very clean, staff friendly, and the views are outstanding. great place.
★★★★
Private -
Verified Purchaser
Great time
Resort was very clean and staff works very hard to please. They have three very good restaurants to have dinner as well as the main dinning room. The beach is okay but you get lots of Ocean views everywhere you go.
★★★★
Private -
Verified Purchaser
Amazing getaway !
From the moment you arrive at the top of the hill where the resort is located you are greeted with an amazing view of the downtown area and the beaches! The Hotel is filled with friendly staff and they make you feel like family. The dinner choices are amazing. To get to the beach there is an elevator that takes you down to this beautiful paradise. Its a small beach area but it makes it feel private. I can't wait to go back for a relaxing getaway
★★★★★
Jennasmom -
Verified Purchaser
Fantastic Resort!
The food was good but I wouldn’t say it was outstanding. The cleanliness of the resort and the outgoing/friendliness of the staff and having lots of activities to do made up for the food. We certainly got our exercise at this resort! Lots of stairs and pathways to walk everywhere! Would recommend asking for a main hotel room if you can’t do stairs... 8/10
★★
Greg T -
Verified Purchaser
Overall not even average
This is a beautiful place with great views...main pool and beach area fantastic.......rooms average for standard...do not waste your time book only sea view rooms....301 -310.....401 - 410....501 - 510......Food was terrible....same thing day after day.....poor quality of food.....a LA carte restaurants disappointing at best...staff tolerant of English if you speak fluent Spanish you got better service...not air conditioned....only in rooms......we were approached to buy time share...they lost interest in us quickly when we told them we did not have a credit card.....not interested in going back to cayacoa ..... will try a different resort not affiliated with Bahia Prinicipe.......
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★★★★
Private -
Verified Purchaser
Spectacular views
Well located, surrounded by hills, clean, large rooms. Very agreable place to relax. Large lounge terrace The pool is clean. Small beach. I recommand ocean front or superior room for a better experience, other rooms might be noisy. Food is ok
★★★★★
Private -
Verified Purchaser
Could not have been better
Everything about Bahia Cayacoa is so well thought out and executed it’s a pleasure to stay there. Front desk check in chaos was handled with aplomb, with special thanks to Javier. Room was super clean with a beautiful view and all the trimmings, even a mini bar. Comfy bed with lots of pillows as well as ample towels and a great shower. Grounds are beautifully manicured and well maintained. Bars are great, fast service, generous pours and name brands. Food at the buffet is even satisfying to this long time vegan. Tons of fruit and veggies and so many choices it’s hard to pick. The dining room staff is superlative from pizza/pasta guy Gustavo to kenia spraying the sanitizer at the door. Pools are plentiful and very clean, again with superb staff. Wilhelmin the manager is always flitting around and checking everything personally. Special thanks to Herman the Air Canada Rep who is thorough, energetic and helpful. And thanks to Eva from TripCentral for sending me. I’ll be back!
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★★★★★
Private -
Verified Purchaser
Great resort
This is a very good quality resort. The resort was clean, food was delicious and the buffet we had access to each day three times per day had a great selection of food so that i was able to select what i wanted. There is one big pull and four small ones. The area around small ones was quieter. There was only one resort (this one) that had access to the beaches and because of this it was much quieter than at larger resorts. This resort has about 300 or so people staying maximum I believe, which makes it more spacious. The views on the resort are beautiful. Transport from and to airport was easy and well coordinated. I recommend this resort.
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★★★★
Adrian H -
Verified Purchaser
Spectacular location!
After many years of staying at resorts all over the Caribbean, this resort has one of the best views ever. Built up against a hill, the view from many rooms is spectacular. The most unusual feature is an elevator to the beach. That is a necessity even for the healthiest of clients, which I was not since I was still recovering from hip surgery and a broken arm. I climbed the stairs from the beach to the main building, but I wouldn't have wanted to do that every day, even I were in perfect shape. I was thankful for this elevator and the others in my building. The food and the drinks were excellent. My only criticism is the quality of the house wines, which was poor. Better wines were available at a cost. The specialty restaurants were good, but the best was the French one. The service was uniformly good, with a a few minor exceptions. The rooms were superb. We stayed in the main building because of my handicap. We enjoyed a beautiful view from our room because we had been upgraded. Unfortunately the views fro the rooms facing town were not as good. These rooms were also noisier, since they overlooked the area where the evening programs were presented. That area was exceptional because of its outdoor location, but that made for more noise. Unfortunately, we did not view the other buildings and the rooms there. These rooms are best for those who are not handicapped. The arrival and departure were well arranged (in our case four and a half hour trips to the airport) with only a minor glitch in our departure time, otherwise we would have been able to enjoy a final breakfast. I heartily recommend this resort, in spite of the long bus trip. Other airlines fly out of the airport in Samana, but since we stayed for ten days, that was not possible for us.
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★★★★
Private -
Verified Purchaser
Beautiful views
We had a great experience at this resort. Staff was very helpful and accommodating. Just wish there was more restaurants or you could book more than 3 times. The best was the location. The views were amazing!
★★★★
Private -
Verified Purchaser
Amazing vacation
We really enjoyed our stay here! Rooms were great, facilities were nice, the pools were perfect and never too busy, and the food was fabulous! We never had any issues. If you are elderly or have a disability you may find it difficult navigating the resort, as there can be a lotttt of stairs in spots, but there are also plenty of elevators (even one straight to the beach), so it's definitely doable, you just need to be strategic. Wandered to either pool morning or afternoon and we were always able to find a seat. We were always able to get fresh towels. The wait at the main pool bar was a little much at times (even when it wasn't busy), but really, we just did a lap around the pool and returned. The lower pool was always quiet. The upper pool had music and was always relaxing, they didn't start games/entertainment until late afternoon, so it was never an issue. We didn't spend much time at the beach. It's definitely a dug out man-made beach and it's smaller, you can't walk anywhere. It looked fine, but we were quite content with the beautiful cliff views from the pool. We grabbed seats on the right with the beach one day and it was nice and relaxing, but really, we preferred the pool/views. If you're looking for a 'beautiful sandy beach' this isn't the best spot for you, but EVERYTHING ELSE makes up for it, we weren't upset by this at all. The buffet was always delicious, always warm, and I felt like there was enough of a variety throughout the week, we were always very happy. the 3 restaurants were UNBELIEVABLY good, very impressive! There were hardly any children (there's literally nothing for them to do, so it's not a big 'family' resort, which was perfect for us). There weren't any rowdy guests or partying groups. Very relaxing and grateful for our stay here
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★★★★★
Margaret -
Verified Purchaser
Beautiful resort
The food was good, rooms were nice, service excellent, beach and pools awesome. Views were amazing. A la carts excellent. The grounds are well kept. Trip to the town a little stressful people wanting to guide you to different shops as they make a commission from what you buy.
★★★★★
Jana T -
Verified Purchaser
Amazing Vacation
Beautiful hotel and beach. Our room had ocean view. Fantastic!!! Very clean hotel, well kept, great people and service. Going back again for sure. The kids that are 5 and 11 and us had the best time that we spend at the beach and the pool. The entertainment at the pool was fun for all of us.Thank you for the wonderful week.
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