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(per person including taxes based on two people sharing)
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| Transit Distance | 115 |
|---|---|
| Number Of Rooms | 252 |
| Number Of Pools | 2 |
| Beach Front | On The Beach |
| Year Built | 2018 |
| Spa | Yes |
| Weddings | Yes |
| Fitness Room | Yes |
| High Low Rise | LOWRISE |
| Star Rating (optional) | 4.5 |
|---|---|
| Address 1 | Cayo Las Brujas, Cayeria Del Norte, Villa Clara, Caibarien, Cuba, 50100 |
| Region | Cayo Santa Maria |
| Country | Cuba |
| Renovated | 2018 |
| Latitude | 22.635150 |
| Longitude | -79.151836 |
★★★★★
Private -
Verified Purchaser
We had a great time
It was just cool ! It was our third time and we like it more and more ! We hope to return for one more time. Electricity had no problems, Stuff was super friendly and food and coffee were tasty! Room is modern and big with a beautiful look out to the ocean. Two weeks in paradise. Just go over there !
★★★★★
Dana Land -
Verified Purchaser
Amazing resort!!!
What an amazing place!!! Absolutely love this resort. Staff is friendly and helpful. Grounds are beautiful, beaches are amazing!! This was our first tropical vacation and Angsana did not disappoint!! Will definitely be returning!!!
★★★★★
Magda -
Verified Purchaser
Excellent food, well-run hotel and pristine beaches!
If you are looking for a relaxing, well-run hotel, with gorgeous beaches, Angsana hotel, is your place! The food prepared by Chef Guillermo was delicious, varied and very well presented. Daily, we were treated to abundant and tasty food options which included fresh fish, chicken, pork, beef, and an omelet station each morning. Honestly, Chef Guillermo’s expertise was evident with menu choices and dishes that were enjoyable and creative. The many main-food options were accompanied by fresh fruit, vegetables, juices, ice cream, pastries, and a large bread selection. Just as importantly, the hotel staff absolutely care and keep the rooms, gardens, and all the common areas impeccable. In terms of staff, of special mention was one of our beach bartenders, Arsenio. He is a kind, efficient and very professional individual. It was a joy talking with him. Also, our housekeeper, Amarilys. The pride she took in keeping our room spotless is worth noting. There are so many staff members to thank for their professionalism and hard work. To name a few: Danaisi, Viralis, Lizandra, Mario, and Pocorul, who suggested we tried a drink called Canchanchara. My favourite during the trip! Piano entertainment by Raisa, and fresh cut coconuts were also very enjoyable during our stay at Angsana!
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★★★
Dorothy B -
Verified Purchaser
Zero entertainment.
I came here with my husband. Very clean and nice place. But!. In all of my years of going to Cuba I've never had zero entertainment. Like nothing!. No music. NOTHING. So I would not recommend this place. Very clean. Very helpful. Very friendly. But DEAD!!!.
★★★★★
Vineyards -
Verified Purchaser
3rd Time Visit
We enjoy this hotel for the quietness and zen feeling.The rooms are really nice.Customer service is excellent.No shortages of any kind.There was low key entertainment, which is fine with me. There was a great returnee event that we went to.We will probably return.
★★★
Private -
Verified Purchaser
Angsana Resort Review
It was their low season so not everything was open. Not all restaurants were open and food was repetitive, same lunch and dinner menu, so it gets hard to take quick. We were originally give a room that wasnt clean, bed wasn't made, cigarette butts in the ash tray, used towels and toilet wasnt flushed. They moved us to another room where the safe didnt work and we had to wait for a repair guy, unfortunate start to the vacation. Beach ok, but felt like a ghost town, ok snorkeling. Overall staff were nice but not for for us, would probably not go back to this resort.
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★★★★★
Nunez -
Verified Purchaser
Beautiful resort, breathtaking!
It was a second time in cuba, we chose an adults only for the tranquility and relaxation this time around. I believe it was low season so there was not alot of people.The moment we arrived it was all very well organized, checking in was quick with no delays, very pleasant personal at reception. The hotel grounds are very well kept,the beaches are immaculate as there are 2.We were very well taken care of by the staff which are very respectful and friendly always asking how we were doing and asking if there was anything we needed to ask and they would take care of it.My compliments go to the chef,Guillermo “el Mexicano “he was very professional always asking and suggesting what foods to try or he would make it to our liking.The food overall was good with no disappointment even on the day where there was no power in hotel the staff and himself went out of their way to prepare food the best they could.We really enjoyed ourselves with everything the resort had to offer.It was a birthday week with lasting memories! My sincere thank you to everyone at Angsana for these moments.
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★★★★★
Elle Ehn -
Verified Purchaser
Sweet sanctuary
As an older adult travelling alone for rest and recuperation, this was a perfect choice: a sweet sanctuary from everyday life. I met many repeat guests at this small adult-only resort. The check-in was very organized and efficient. The meals, drinks and snacks were always available. This hotel runs like clockwork. I felt very safe and taken care of. My room was super clean and had everything I needed: cold fridge with water refills, drip coffee maker (some rooms had the pod coffee machines), large bathroom (big shower) and a balcony with ocean and pool view. Accommodations: Most rooms on this property have excellent views of the pool and the ocean. The buildings and grounds are clean, well laid out and there are many accessible options (ramps, bathrooms, first floor rooms). If you bring an HDMI cable you can play any movie from your phone to the TV (so you don't have to watch the news). Wifi was good enough to send messages and do video calls. Food: The deserts and omelettes were delicious. The beach dinner sunset BBQ was thoughtful and tasty. As a non-drinker I had many options of fancy drinks and was able to enjoy the full experience of an all-inclusive. Beach: There are many pockets of natural areas to spend some time away from the crowd. Footpaths take you to more than one "wild" beaches nestled in between the two main "serviced" beaches, one at each end of the property. Each of the two main beaches has sun shelters, beach chairs, a snack shack and a bar. Lots of nature to look at. Great people.
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★★★★★
Private -
Verified Purchaser
Great small resort!
Beautiful grounds, well cared and clean. Rooms very clean and nice. Great views if you choose Ocean View. Good choice of food and drinks. Amazing staff. The beaches (2) are beautiful but bring your water shoes as in low tide it’s challenging to walk on corals. With high tide you will be fine. Very nice pools.A place to repeat!
★★★★★
Private -
Verified Purchaser
Very special place to relax!
Really enjoyed the spectacular gardens, wonderful staff, comfortable rooms and delicious meals! I have nothing to complain about:) Beach is the best part, actually 2 of them on this resort and and an extra enclave area just for snorkelling!
★★
Private -
Verified Purchaser
Very Dissapointing
- No white wine and only had red wine two days out of seven, I only drink white wine so didn’t drink. - The food was the worst I have seen at any resort and I have been to a 3 star with better food. The food in the buffet was COLD and breakfast, lunch and dinner consisted of COLD vegetables and stale buns. No eggs, no bacon or sausage not even one day, no potatoes …….so I lived off a stale bun each meal. I could go on and on..also there was a microwave but did not work. - The pictures you have on you have shown umbrellas around the pool, there is not one around the pool so no shade - Jazz Bar not open - Spa was open one day out of seven. - They replace pieces around the pool but left them sticking up, so a few people caught their foot on them including me, I have attached pictures. I was lucky but someone could have really hurt themselves we had to go tell them to fix them properly. So overall was not the greatest trip I have been on I paid 3458.00 for two of us plus I also paid for options plus for me to eat a bun 3 times a day. This trip should only have been a 1000 each trip and should only be a 2-3 star hotel at best. I came back upset, and mad that I spent this kind of money on a trip which I did not enjoy. We know that Cuba is having a hard time at the moment, but we also spoke to people who stayed at other resorts and the food was amazing and lots
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★★★★
Private -
Verified Purchaser
Lovely Resort
Hotel overall impression- very well kept, clean, lots of seating at bars and dining room. Staff - amazing staff, really responsive, so friendly and extremely warm and welcoming The food was very good given the Countries limitations. We certainly weren’t hungry. If you want American/Canadian food, stay home. I’ve read some reviews about dirty pools with mold, not true. They were pristine.
★★★★★
Paul -
Verified Purchaser
Beautiful, Resort, Incredible, Beaches, Amazing Staff
The hotel is a beautiful, quiet, clean, small, adult only hotel. The rooms are very nicley appointed and are kept nice and clean by the housekeeping staff. We have stayed at this hotel on three occaisions and will return. Although there are new staff members, many are still here from our very first visit and they remember you. The views are incredible, the beaches the best you will find anywhere in Cuba. There is no problem finding a place to lounge at the beach or at the two pools. And as a special bonus there is a smaller intimate beach that when the tide is out you can wander out forever. Its just a very friendly, laid back, well run, great adult only resort!
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★★
Private -
Verified Purchaser
Not impressed
The hotel, beach, pool and grounds were very beautiful, however check in was horrible and took forever. Most of the food was prepared in a very Cuban way. You have to be adventurous with your eating or you will be eating buns and fruit. They ran out of eggs and wine part way through the week. Their idea of sausage is weiners. The two a la carte restaurants were beautiful to look at, and they prepared really nice salads and soups, but the entrees were not good. We had a couple of bites of lobster and chicken breast which were both overcooked and rubbery. The entire resort was very slow on providing drinks whether in a restaurant, bar or at the beach. It was like they were trying to reserve bottles so they would last the entire week. The burgers at the beach cookout were always reliable. No tissue in the room and they were stingy with their toilet paper. Many of the public bathrooms lacked soap, toilet paper, or a locking door. Good thing the bed was comfortable or it would have truly been an awful vacation.
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★★★★★
KarineJoe -
Verified Purchaser
Amazing resort
Quick check-in in the middle of the night. We booked a junior suite with garden view. It was in a quiet area of the grounds. There's 2 fabulous pools close to the main building. The grounds were very well maintained with beautiful flowers. There's access to 2 beaches, each at opposite ends of the resort: one quiet beach, drinks available and chairs but no music; the other beach was louder with Cuban music. The staff is friendly and polite (French and English). There were a couple of shortages like toilet paper in the general washrooms as well as eggs at breakfast but there were ample food choices. We had a fabulous 2 week vacation and will definitely return to this resort in the future.
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★★★
Private -
Verified Purchaser
Cuba’s 5 Star Resort = Regular 4 Star Resort
The first thing you should know is that Cuba is a communist country that is experiencing a severe food crisis. In addition, the Cuban government controls almost everything in the country, including those resorts. Because Cuba's tourism industry is government-controlled, it has no competition. After you learn this, limit your expectations and especially if you consider getting a 5-star service from these resorts. It was the unhygienic handling of food and the lack of variety for people who are vegetarian / vegan that concerned me most. However, again, if you keep your expectations low, it shouldn’t be a problem. Moreover, they do not sell zero/diet sodas and serve Cuban-made Cola which has a peculiar taste. Aside from all that, Cuban white sandy beaches are beautiful. If you are traveling with children under 18 or non-adults, be cautious and do your research since their major food portion contains alcohol. In the future, if I travel to Cuba, I will go alone or just with friends, keeping my expectations lower. Thanks for reading.
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★★★★
Lorisings -
Verified Purchaser
Second visit
I’ve never gone to a resort a second time, but I enjoyed Angsana so much I returned. The staff are amazing, trying their hardest with the shortages which are endemic in Cuba. Unfortunately there was no white or sparkling wine, no coffee in the room or beach towels for 2 days. Even so we enjoyed ourselves. The beaches are beautiful and we certainly did not go hungry or thirsty.
★★★★
Private -
Verified Purchaser
Beautiful place
This is our 4th time to this part of Cuba. I wish someone would figure out how to get a better supply of food and equipment to the resorts because the buffets and restaurants at the resorts have declined tremendously since our first visit to the area (7 years ago). I thought my wife was nuts bringing instant oatmeal, peanut butter and ketchup but boy was I wrong (yes honey I'm admitting it). Powder egg omelets are terrible. The poor beach guy was trying his best to clean the seaweed with a "Cubanized" rake, but it was a disaster. The place is still beautiful but if there isn't a steady supply of stuff I'm sure it will decline tremendously and there wont be a reason to keep going there. The staff were doing their best to make our stay a pleasant one but there is not much they can do with their hands tied behind their backs. Would I return to Cuba??? Only if I could bring my own food. My heart goes out to the workers at the resort. They (most of them) put all they have to make our stays a pleasure but like I said they can only do with what they have.
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★★★★★
Tmack -
Verified Purchaser
Beautiful and relaxing
First time visiting this area of Cuba. We upgraded to air suite cabana and the room was lovely and clean. The staff was very helpful and friendly. This is not a party resort but entertainment in the lobby bar in the evening was fun. Pools were clean, beaches the best I've seen in Cuba. Buffer was large and seafood cooked fresh. They tried to use the supplies creatively. There was even shepherds pie, Brussel sprouts. They couldn't get eggs two days but still had French toast and lots of other choices. The embargo has made getting supplies difficult but they did well with what they had. I would return but do not go expecting comparable to other Caribbean countries not facing such supply issues. Cuba and uts people work hard and are super hosts.
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★★★
Private -
Verified Purchaser
Not Happy!
We decided to return to Angsana after a 2 week stay last year. The resort has declined substancially this year.Upon booking we paid $800 more for the same room as others we travelled with. Our room was Superior ocean view and the others were partial Ocean view for the same room. Rooms were not as clean,sheets and towels were not changed in 2 weeks. We were only able to exchange our beach towel once in 2 weeks.The resort also had numerous shortages such as White wine,eggs,bacon,ham,coldcuts. The buffet was the same every day. I feel as a good Sunwing customer i should recieve a credit for the price difference in the rooms.
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★★
Private -
Verified Purchaser
Definitely a disappointment
While the beach was great, and most of the staff were lovely the current environment of shortages greatly impacted our two week stay. There were no eggs for the first 10 days and white wine only at the limited reservation restaurant a few visits. No bacon but so much hot dog weiners in everything. Food choices were very limited and it became very monotonous—almost dreaded going to the buffet. Toasters did not work well. Butter tasted like lard so bring your own. Bring peanut butter, jam, hot sauce, salt and pepper. Hamburgers were pretty good at pool and the big beach food shack. Chicken sandwiches at pool bar were never the same—sometimes great and other times awful. Same with the pizzas. Bar at big beach made fabulous mojitos. Bring your own water bottles or large plastic glasses for the bars to make drinks in. They have tiny glasses so you will spend all your time getting drinks. The service was very hit and miss. Some staff were very friendly while others seemed to avoid eye contact so a lot of time waiting to be served drinks. But when the good staff were there it was great. Drinks were hit and miss and varied each time you order. A great margarita once then later on it was just water, tequila and ice despite the server indicating they had lime. So many wasted drinks. There was no real real entertainment or if they did anything it was very late and geared only to the younger crowd. They had karaoke a couple of times but almost 10:00 before it got started. No big song/dance/comedy shows. Everyday seemed like the last with nothing to look forward to. Sheets only changed once in the two weeks we were there despite asking several times. Changed only on the last night. Beach towels were not immediately available and then we could not get them changed during the whole two weeks. We were always told they had none. So spent time with a very wet towel. There was mold on the walls in the bathroom and an intermittent sewer smell. We had a lot of issues with wifi and our room keys had to be fixed several times. One of our group had a door that would not stay locked. The Sunwing representative was pretty useless. His English was very poor and despite trying to book an excursion and him promising to let us know when we could book—he took our room numbers—we never were able to book it. He kept telling us it was cancelled and then after checking repeatedly over the two weeks he said it was all booked up so we could not go. We wanted to get snorkeling equipment to use from the beach but despite telling us that equipment was available we were never able to find it. So no snorkeling. Bring your own equipment if you want it. Bus to the market which is supposed to come at regular intervals did not show up at all one day and we waited forever the next time we tried to go. We were told we had to pay $5 American per person for the bus and that he would not take $5 Canadian but we saw others paying Canadian. Not that big of a deal but annoying all the same. The market is tiny and doesn’t offer very much. A few trinkets but don’t expect much. We will not go back. We went because our friends had been there the previous year but they were shocked at how it had gone downhill. I know some shortages were expected but the service and experience did not meet expectations either. Also paid for a Superior Ocean View and most of our view was the pool bar building. Did not feel luxurious and not worth the extra cost.
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★★★★★
Private -
Verified Purchaser
Excellent resort
I loved this resort, the food was amazing, the room was big and the bed was comfy. Nice quiet resort. The staff were attentive and friendly. I had no issues whatsoever. This was my 7th time in Cube,and this resort was by far the best one. I plan on going back in April.
★★★★★
Private -
Verified Purchaser
So happy we stayed at Angsana!
beautiful resort! Very clean and beautifully landscaped. the pool was very nice and never had to fight for a chair. Both beaches were amazing and all had a snack bar and bar. pool had bar service come to you which was a nice treat! Also lobby bar outdid themselves with the drinks! Great selection of drinks and nicely presented! Highly recommend!
★★★★★
Julie -
Verified Purchaser
Amazing resort!
The hotel is very clean, the rooms are large. The staff is just amazing, always there to help you and want you to be happy! Beautiful beach, nice pool, the food wasn’t bad at all. The restaurant à la carte is very good….for Cuba I was impressed!!!! I recommend it and I would go back anytime!!!
★★★★
Private -
Verified Purchaser
Beautiful resort
We stayed there mid January for one week. There was plenty of food, the room was spotless after every cleaning. All the stuff was friendly. Nothing to complain about. Out of 7 days two morning we had no eggs but rest of the week fresh omelette for breakfast and fresh grilled fish for lunch and supper was the highlight for the week. A la carte was an amazing experience. Both international and Italian restaurants offered very tasty meals and excellent quality of service. I read reviews were people suggested to take own coffee and peanut butter but I don’t think it’s really needed because of other things that they offer for breakfast. The buff was always full of choices. Both beaches beautiful with grill and bar on the site. Quiet small resort close walk to the everything. One suggestion I would’ve that is to bring a bug repellent and use it especially at evening.
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★★★★★
Roxanne -
Verified Purchaser
Great Holiday at Great Hotel
Beautiful place! weather was great, beach was Gorgeous, white sand, love it. Had small private beach to the right of hotel and another huge beach to the left. Pelicans diving for fish like missiles-amazing sight. Star fishes, red lobsters and other amazing sea creatures to see. Pleanty of food in buffet, not too many people at hotel, not many parties, just how we like it. Hotel has 24hr bar and 24hr snack bar. Hotel was clean and lovely, we had everything we needed. Pleanty of food. Not sure why some people are concerned about food: pleanty of freah fruit, veggies, rice, pasta, chicken, beef, pork, fish that is cooked right before your eyes. We were stuffed. Bring some spices and cirracha if you need that. Buffet uses simple seasonings like salt, pepper, garlic powder. Hotel staff were amazing, very helpful and accomodating. Victor, the bus guide who escorted us back to the airport was spectacular, made sure we did not forget our luggage, passports, phones and wallets. Thank you, Victor. Loved this place. Would love to come back next month if schedule allows. This trip made me realise how much I Really missed Cuba. This was our 3rd trip to Cuba. Cuban Bheaches are the Best! Special Thanks to Jenn Black for booking our tickets on super short notice, in very timely and efficient manner, gave us her full attention even thought her phone kept "burning up" with calls))
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★★★★★
Private -
Verified Purchaser
Great vacation - will return!
This was our 4th time at Angsana, and just as good as the first three visits. We were there December 9-16th. Occupancy was low at around 120 guests, maybe fewer at times. This made it extra quiet and never a line up for omelets or at the grills. There was no evening live entertainment at all. This was a first for us. We presume it was due to the low occupancy. The staff were friendly, service was excellent, food was great even though there are shortages with some items (eg. no potatoes, but the banana chips were delicious!). The weather was very windy, which forced us to spend most of our time at the pool instead of the beach. No fault of the resort, but they certainly stepped up service around the pool, bringing drinks right to our chairs at times. Our room in block 7 on the 2nd floor, and was exceptionally clean every day. Cleanest of all four visits to this resort. I don't know her name to give her a shout out, but she was excellent. We flew Sunwing again, but will try a different carrier next time. Sunwing was late by almost 2 hours heading down, and an hour late coming home. A little tired of their inconsistencies. The staff on the flight going down were awesome, but on the way back not so much. The flight on the way down was an actual Sunwing plane and staff, but on the way back was a sub-contracted airline that supports Sunwing. Definitely not the same standards.
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★★★★★
Private -
Verified Purchaser
Place to relax
We came back just 2 days ago from paradise! Ok, step by step. 1. Room - we had garden view room on a second floor. So it was quite, clean and roomy. A bottle of a fresh water always is in a fridge. An air conditioner is almost mute so you can fall asleep without problems. 2. Beautiful beach with a white sand and no big waves. A lot of parasols. 3. Food in restaurants was good enough, pork, chicken, eggs, rice, pasta, fish fruits etc. but not mach varieties. Hamburger in a beach café with a glass of beer after swimming in pristine water – what else do you need ! 4 Staff was always ready to help and serve you. In restaurants, bar, lobby service was excellent. Especially I would like to thanks Neydis and Niurka from Customer Service for their help. 5. Free and fast Wi-Fi is a great advantage in this hotel. When we arrived at airport my wife lost her tablet, we realized it only 2 hours later in the hotel. Next day (we arrived at 10 pm) I talk with Sunwing representative in the hotel and he promised to find out if it was found. We did not have any news about the tablet for 2 days. On third day we were told that tablet was found and we can pick it up on our way back home at airport. Wow ! it was great relief. Thank you again for making our vacation so good !
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★★★★★
Private -
Verified Purchaser
Amazing staff, gorgeous resort
All the amenities you need in Cuba. Bartenders and servers were unbelievably phenomenal couldn't ask for better. Scenery is amazing and very well taken care of. Slower paced and not a huge party/ heavy drinker site.
★★★★★
Private -
Verified Purchaser
Beautiful Resort
Beautiful clean resort. Smaller therefore more compact, intimate. The staff is incredibly friendly and quickly get to know you and your likes. Would have enjoyed more organized entertainment at night (in low season perhaps every other night) Absolutely need washroom availability at beach where bar is open
★
Unsatisfied -
Verified Purchaser
Terrible Resort
TLDR: We got what we paid for but will definitely never go back or recommend this resort to anyone. The Rooms: Our toilet was broken upon arrival but we fixed it ourselves. All of the lights appeared to be on the same circuit and it was a constant game of will this switch work today? We also found one cockroach in our bathroom on the final night despite being tidy people and cleaners coming in everyday. The Food: The buffet is open from 7-10 for breakfast and 1-3 for lunch every single day. During our stay it was a mystery if the buffet would be open for dinner that day so to play it safe we booked reservations every night at the al a crate restaurant. If the buffet was closed and you did not have reservations you were stuck eating dinner at the snack bar. Our party had a few dietary restrictions so eating at the buffet was difficult as most items were poorly labeled, if labeled at all. The Pools: Dirty. Balls of hair at the bottom of the pool, empty drink cups floating in the water, trash in the drains & no one around to care or clean. The Beaches: We only went to the hidden beach on our trip so we cannot speak much about the main one. We enjoyed how secluded and calm the hidden beach was however, our only complaints were that the beach had much more debris than expected and the beach bar was only open/staffed Friday-Sunday. The Staff: Very sweet but surprised at how little English was spoken. We had a huge language barrier because of it and almost every food/drink order at the snack bar was wrong. The Experience: We unknowingly went during a popular Music Festival weekend so our resort had a large number of native Cubans. Everyone was nice and we enjoyed how it made the weekend very lively. However, the resort seemed understaffed during this time as it was difficult to get attention from servers. Little to no activities/entertainment but we were happy for the relaxation nonetheless.
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★★★★
Private -
Verified Purchaser
Nice resort
beautiful grounds, and as for Cuba - a lot of palm trees , sadly there was no shade at the pools, no palapas , no umbrellas so you chase the shade from palm trees , lucky for us it was easy as there was only 38 guest at the resort at the time lol , only two restaurants opened - one for breakfast and lunch , and one a la carte for supper. Food was surprisingly good for Cuba but repetitive , rooms are good and clean with a working mini fridge stocked with a bottle of water daily , all the stuff are friendly and helpful , nice sandy beach on one side and one quiet on the other side with lot of palapas to chose from , awesome sunrises and sunsets , one thing to be aware of - mosquitoes !!! lol they spray twice a day but seems like it doesn't help much
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★★★★
Private -
Verified Purchaser
It's a good resort
The staff was very professional and riendly. The service was very good, but they need to keep the beach clean and do more to get rid of the flies and mosquitoes. I would go back to this resort again and I would recommend this hotel to friends and family.
★★★★
ItsSinghMandy -
Verified Purchaser
Peaceful
Food: Wasn't expecting a lot of variety, but I'm not picky either. I'm a vegetarian. Lots of bread, cheese and fruit to choose from 24 hours snack bar as well. There are some shortages Grounds: Maintained. However, a lot of cats and a con for me. 24 hours golf cart. Lots of mosquitos Beach: Clean, quiet, lots of chairs available. Bring drinks to you Room: I opted for the cabana with full ocean view and was not upset. Rooms were cleaned everyday. I had an issue with the toilet, but Hola Sun rep got the issue rectified
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★★★★★
Leith -
Verified Purchaser
Amazing resort
The hotel was amazing and the grounds along with the pool are kept clean. Eveyone was very friendly and accodating. No complaints! I plan on visiting again,my friends they also had a great time. So thankful!
★★★★
Private -
Verified Purchaser
Beautiful resort & location
Nice smaller size resort, very close to the water with beautiful beaches. The staff was amazing. Always had a smile on their faces. Typical Cuba food but with lots of variety and we always found something good to eat, especially pizzas at the snack bar and hamburgers at the beach snack bar. Beds are very comfortable, and there are two very nice pools to enjoy. This resort is not for a big party people. There is a nice amount of entertainment, but not raging into the late hours of the night.
★★★★★
RobB -
Verified Purchaser
A Great Value!
When you haven't been to Cuba often, or ever, it's challenging to choose a good resort. So you rely on reviews, and I want to share my experience at Angsana Cayo Santa Maria. My criteria was for a beautiful beach, good snorkling close by, decent food choices, clean resort and a pleasant staff. This resort checked ALL the boxes. The beach: is divided in sections by rough rock (so bring shoes), this makes it varied and interesting. We found a section all to ourselves. Snorkling was amazing right off the beach. Didn't matter which beach, though the best was off the rocky section. (path by the end of the pool). Lion fish, barracuda, star fish, tuna, the list never ended. Food was typical Cuban fare. But if you know that going in, you won't be unhappy. The fish tenders at the snack bar were my personal fav. Ala-carts were surprisingly good. Coffee and drink preparation were first class!! They ran out of cheese halfway through the week, but that was probably a good thing for my cholesterol. I have cheese at home. Resort was spotless, very bright and new feel. The "Garden view" room we had I think was one of the cheapest rooms, facing opposite the ocean. But this gave us quiet/peaceful mornings on the balcony listening to the birds.... No Regrets there. The staff were all extremely professional and VERY pleasant. The excursions (Santa Clara, and Jeep Tour) were good, but know that things are very difficult for Cubans right now, so the trips were educational, eyeopening and somber at times. My only disappointment was the lack of nightlife/entertainment, very chill. This can be good or bad depending on your desires. I will say, there was an electric violinist who blew my mind one night. A pianist, fashion show and water show rounded it off. There was a "Jazzroom" but it was never open. All-in-all I was EXTREMELY happy taking my girlfriend for her first Cuban trip to this resort. I wouldn't hesitate a second to go back.
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★★★★
Evgueni C -
Verified Purchaser
Nice, small resort
Small, quite hotel. Adults only Mostly 40+ Beautiful beach on the left, close to the neighboring hotel. Only one bottle of waters a day in the mini fridge in the room but you can get more in the bar. 2 restraints but we went twice in each (one is Italian) Simple food. You have to wait in line to get fish or scrambled eggs Good pizza in the swimming pool snack bar and good hamburgers/hotdogs in the snack bar on the beach. WiFi is ok if you are close to the Lobby WiFi expires every day so you have to ask to reset it One WiFi password per quest which will connect one device We went second week of April and there were no mosquitos
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★★★★★
Beee -
Verified Purchaser
Absolutely Fantastic!
This was our second time there and it didn’t disappoint. The staff are 100% of the reason for returning, and the beach too. It’s amazing how they remember you after a year. The room was always clean. The grounds are immaculate. Hand sanitizer throughout. The food, yes it’s not 5 star but it’s Cuba and there are always things to eat. Quite frankly we went for the people and the beach, the food was secondary. Huge shout out to Alain in the buffet, amazing man, we love our “brotherâ€!!
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★★★★
Private -
Verified Purchaser
Quiet and Relaxing Resort
We stayed at the Angsana Cayo Santa Maria from March 31st, 2023 to April 7th, 2023. Pros - Small compact resort that provided a quiet and relaxing environment. Beach was perfect, lots of palapas and shaded areas as well with not too much of the "towel game" Refreshments were ample and generous from the respective bars. Rooms were kept clean although there was a shortage of bathroom linens. There did not seem to be any COVID protocols in place but signage was evident throughout the resort. 24 hour pool bar/kitchen was greatly appreciated. Staff was phenomenal, easily approachable and were attentive to questions or concerns of guests. The Gourmet a la carte restaurant was the best spot to eat Cons - Pool area needs more umbrellas for shade. A large section of the pool area was not used as there was no shade from the sun. For 4 of our days there, the resort experienced domestic water shortages (no running water) for periods of up to 4 hours each day and at different times of the day. Could watch the water being trucked in bulk delivery. We thought it may have been all the resorts but after speaking to other people from other resorts on the bus ride back to the airport, they did not have this problem. It was only after the fourth day they advised guests of the ongoing issue. WIFI worked well in the main building but was non-existent in the Cabanas where we stayed. We understood there was supply chain issues and certain things were hard to come by and we know from previous experience of the food quality at Cuba resorts compared to others, however, there was no attempt to use the items on hand and change the presentation or preparation to give an experience of different food options. We did not enjoy the "International" a la carte restaurant and actually canceled our second reservation we had arranged. Overall - it is Cuba, we knew what we were getting into and understand a lot of things are out of the control of the resort. We enjoyed the fact this was a small adults only resort that was quiet and allowed to unwind and relax. Ultimately we were there for that purpose, get some vitamin D and some libations while sitting on the beach which we accomplished. Maybe once the supply chain issues get resolved or improve we may consider a return visit.
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★★★★★
Private -
Verified Purchaser
Magical, beautiful hotel
I have been in Cuba before, but this hotel was a lot nicer than others I've been at. Me and my partner chose this hotel because it is adult only. The grounds are clean, the staff is generally very polite and some are absolutely amazing. Our favorite was Iliana, amazing lady with great smile and enormous energy level, her smile was on early in the morning and stayed on till late at night! Everywhere was clean and most importantly there are two beaches, one small and the large one and both are well kept and attended. The guy with machete that was taking care of the flowers and bushes was our favorite person to watch in action every morning. He was so polite, without understanding what we were saying to him, but he just smiled and worked. There was entertainment every night, and variety of it. The clientele is generally older crowd, mostly 50+, which was fine with us. The food was not always the best, but I'm sure it was the best they had at the time. People that work on the grounds are great, courteous, and accommodating. One complaint I have is our room staff. I don't know why, but our room got done nicely only first day, after that we never got our towels or sheets changed, and they never made some nice things with the towels as they have in the other rooms, not sure why, we were always nice to all the staff and we tipped... maybe we didn't tip enough, but in that case that is really not a good way to go about it. We took catamaran trip to see dolphins and that was amazing experience. They made sure we were well taken care of and they were really great, lots of things to drink and eat and staff on the boat was awesome! Overall it was a vacation in paradise.
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★★★
Izzy -
Verified Purchaser
Resort is beautiful
We had a different experience this time from last year - unfortunately there is no manager on site which is evidenced by lack of staff which in turn leads to frustration especially when checking in. We arrived at 1;pm However our rooms were not available until 5pm . Their are shortages of goods and wine not their fault However when you are paying these prices you expect better. Our rooms were clean and we were compensated for any issues we experienced in that we ate Ala Carte most nights. The pools unfortunately were murky towards the end of our stay they need to be shocked. The beach is beautiful and well looked after.
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★★★★★
Lynn64 -
Verified Purchaser
Wonderful Resort
We spent a week at Angsana It was everything we had heard from previous reviews. The staff is friendly and helpful the food was plenty and the drinks were top notch. If you are looking for a quiet adult resort this is the one for you. We would return to this resort in a heart beat!
★★★★
Private -
Verified Purchaser
Great time!
We had a great time at Angsana! This smaller resort was the perfect place to unwind. Stunning grounds, beach and pool. Staff were incredible and food was plentiful. We had a couple of ongoing plumbing issues with our room that didn’t get resolved quick enough.
★★★★★
Private -
Verified Purchaser
Recommend this resort
It was my first time in Cuba, I had traveled to other Caribbean islands before. I really liked the resort. The resort is not very big, but there is everything you need to relax. Very attentive and friendly staff. The room was beautiful and clean. The food was varied and tasty. There were fresh vegetables and fruits every day. I especially liked the cheeses. The beaches and water were clean, white sand. The waves are small, you can swim. There are some rocks in the water, so I recommend bringing swimming shoes. Every evening there was entertainment and dancing in the lobby bar. One compliment, no fish and seafood in restaurants and buffets. As the hotel workers explained to me, they do not have fish supplies, and they cannot give local fish, as they want to exclude poisoning. They are probably right. However, the meat was varied. I would also like to wish that the menu of the Italian restaurant be improved. All the staff were very nice, but I especially want to thank Niurka, Akydis, Yipsy, and also Ana Jauren Thanks to all the staff for a great week spent at the resort.
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★★★★★
Lorisings -
Verified Purchaser
Above our expectations!
I had booked this hotel in 2020, mainly on the great reviews. Because of Covid I had to cancel. Sunwing refunded some of my $$ and gave me a credit which I needed to use before March ‘23. I saw that reviews were still good so I rebooked and I am so happy I did. Service was fabulous from the front desk and on! Shout out to Macey and the front desk staff who had everything from safe to air conditioning repaired immediately. Rooms were lovely, our cleaner left the most amazing towel art. Bar and restaurant staff were attentive, thanks Nalli, Damian, Jose-Jesus and countless others. Food was varied and good for Cuba. Two beaches to choose from, we preferred the quiet one where you could walk out into the water forever. Always plenty of loungers at both beaches and the pool. It is a quiet hotel and entertainment was good but ended at 11, but we still danced and had great fun. If you are looking for a classy, laid back, relaxing vacation this is the spot. Please bring US $1 bills as they cannot exchange our loonies and toonies at their bank. This has been my 5th Cuban trip and I usually don’t go to the same hotel twice but I’d definitely consider rebooking this one!
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★★★★★
Matt -
Verified Purchaser
Amazing resort and incredible staff
We loved our stay at Angsana it was simply incredible… the private beach breathless. Food was also good compared to current reality there. We were upgraded since there was issue with room. Management was very understanding would go again 100%
★★★★★
Private -
Verified Purchaser
Amazing vacation
The Angsana was amazing. The resort is small and quaint and everyone is so welcoming. For Cuba standards the food was really good. Lots of variety and everything was served hot. Plenty of fruits and vegetables, cheeses, breads, etc. Ice cream is the best!!!! The lobby was mid sized, beautiful view to the ocean. The rooms were nicely decorated, spacious and the shower was large with lots of hot water and water pressure. The pools were lovely and clean. 2 beaches....1 shared with the neighboring resort. Both were beautiful for different reason. The one is so quiet and private and great for snorkeling. Can walk out for hundreds of ft. The standout feature is the staff. So loving. They are top notch!!!! We will definitely return!!!
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★★★★★
Private -
Verified Purchaser
Class Act !!
Review of Stay 2/10-2/17 First of all if you are on the fence about going to Cuba as I was, this wonderful place will quickly change your mind. As we all know Cuba has some of the most beautiful beaches in the world but lack of good food and beverage usually creates a hurdle, for this I think that Cuba gets overlooked when people are deciding on a vacation. This was the case for I who visited Varedero Cuba 28 years ago and never went back. I decided to take a chance again and try Santa Maria. Wow was I ever wrong for all these years not giving a place like Santa Maria a chance. I am the type of traveler that doesn't expect the utmost in luxury but just good food, drink and a clean place to rest my head. The Angsana Cayo Santa Maria does all that and much more. It's a beautiful small adults only boutique kind of all inclusive hotel that immediately makes you feel welcomed and wowed by the beautiful place it is. The grounds though not huge it certainly doesn't disappoint with the the two infinity pools, ocean right at your finger tips, and a very user friendly layout. The rooms are very updated and clean. The buffet offers a good selection of food that should satisfy all tastes but if you want a change there's a great 24hr snack bar that offers great food like, pizza, chicken fingers and burgers. Now for the staff, I can't say enough about how great and hard working they are. They are the most wonderful people at this resort and during my week there went out of their way daily to make sure my vacation was one to remember. I wish I could shout out their names but there are far to many to mention. Now for the beaches. One word comes to mind "Money Shot" They are truly beautiful on this resort and you need to see them for yourself to appreciate just how beautiful they are. Regards
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★★★★★
Private -
Verified Purchaser
Amazing vacation
This resort exceeded our expectations. The rooms were lovely and comfortable. The beaches were perfect, one quiet and one with activities. We totally enjoyed the food and found it better than expected. The pizza and hamburgers at the snack bar were very good. The staff at the Angsana were amazing and very accommodating. We had no complaints and will definitely return.
★★★★
Private -
Verified Purchaser
Quiet Relaxation!
Beautiful resort with an amazing staff. This resort was clean, the grounds/shrubs were well manicured and the friendly gardeners always had time to cut you a coconut. Felix was always down at the beach eager to get you a chair as soon as you showed up. Beach was always clean but water was a little cold. Hotel staff was great..from the gm down. The staff loves the gm at this hotel...this is a first.. The bar staff, and the buffet staff was great. Shout out to Nalli, Damian, Sunay, Neydis, Yipys.. The food was another story. It's Cuba so don't expect too much just enjoy!!For the price you can't beat this resort.. Would I go back to this resort....YES.. Great people!! Things are a little rough in Cuba with high inflation and shortages... If you care your can always take a few extra things with you and distribute it. They would really appreciate it.
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★★★★★
Private -
Verified Purchaser
Awesome week!
The resort is great. The staff is amazing. Nothing negative to point out, except for the beach itself being below the average quality [sand/view/water quality] for Cuba. For everything else I give it 10/10.
★★★★
Private -
Verified Purchaser
One of the best in Cuba!!
I will start off by clarifying that this hotel is a 5 star for Cuba. This is still a fairly new property, and I have been hearing amazing things about it since it opened. I was happy to finally get there and see if for myself. The thing that REALLY makes this property is the staff. Everyone is absolutely top notch, from the front desk employees, the bar tenders, the waiters, the entertainment staff, the maids, the gardeners... I could go on. Everyone was friendly and amazing the whole week. That being said, the hotel is still in Cuba. So this means that there are certain expectations that travellers should have when it comes to amenities, services and food. Check-in: we arrived around noon and were provided our bracelets and a welcome drink. Quite a lot of us arrived at once, so check-in took some time. Our room wasn't ready until 4pm, but we changed and were allowed to store our bags. Room: We had a partial oceanview in Bloque 8. It was on the third floor, and was basically a full oceanview (view slightly obscured by the lattice work of the balcony to our left). We had requested a quiet room, higher floor, and king size bed. We did not receive a king sized bed, but we pushed the two double beds together. :) Our room was a little finicky, but we didn't want to bother with moving. The AC, the lights, the rain shower etc. all worked, but everything was...particular. The AC was on, but our room stayed at a consistent 22.5 degrees Celsius, even when we tried to set it to 21 one evening. The fan was a bit squeaky. Our lights would randomly turn off and then not turn on again until later, which was only annoying in the evening when I was in the middle of putting on my make up. Our rain shower shot the water up to the ceiling, which will eventually cause water damage issues. We had consistent hot water the entire trip, except for our first full day when a pipe burst and the water was cold (but still existent!) until the evening. It didn't bother us, but we did hear a lot of complaints from other guests. It was back to being hot by around 5:30 when we took our evening showers. The shower amenities included some soap and two little bottles of shower gel. We always bring our stuff from home, so again, no issues. The handheld portion of the shower was great (excellent water pressure for getting shampoo and conditioner out of your hair), but the little hook where you hang it up is only about 3 feet high, so you can't use the handheld device as the shower head, it can only be held. Another small annoyance was that we weren't provided with a do not disturb sign until our second last day. We don't normally like to have our room made up or our towels exchanged every day to save on energy use and water use, but we had no way of indicating this so our very attentive maid exchanged our towels and facecloths for fresh ones almost daily. This was in no way a problem, but a simple "please don't disturb sign" would save extra work for the maid and energy use. :) The bathroom was made up of a single room (only one person can use at a time if the toilet is in use), and we had no issues with toilet paper supply! The food: overall, very good for Cuba. I would say 3/5. There was always plenty to eat and what was available was good, but there wasn't a ton of variety. I am a vegetarian (but not a super picky one) and found that there wasn't a lot of options for strict vegetarians or vegans. The food at the 24 snack bar is quite good (delicious banana chips!), but does not have a self-serve option (you can't just grab a little slice of pizza, etc.) you have to order. We ate breakfast there in the mornings and had lunch there most days. The buffet was good to go in and grab some fruit or a salad (next time I go, I'm packing several bottles of dressing lol). The buffet had long hours: 7-10 am, lunch 1-3 and dinner 7-10 pm. There seemed to be no issues with bacon or bread (which I heard from other resorts). At this time of year, not all fruit is in season so you will find some canned fruits. There were lots of fresh bananas, guava and papaya. They had cabbage, lettuce, cucumbers, and tomatoes to make a decent little salad. The a la cartes opened at 6pm. If you travel with Sunwing, you get 4 included a la carte reservations. The Playa Ranchon restaurant by the beach served an international menu, but not a lot of options for vegetarians (a salad, a soup, and veggies and rice for dinner). The Gourmet restaurant served an Italian menu while we were there, and the food was quite good. We asked for a map of the resort and the services, but they didn't have one. I had to use my brain on vacation to remember basic information! haha :) The beaches: So lovely!! Water shoes are recommended. Palapas can be scarce when busy. The private Angsana beach has a beautiful sand bar that you can walk out quite far, especially during low-tide. The main beach is shared with the Dhawa, and you can ask for a catamaran ride from there. I heard there was amazing snorkelling, but didn't go myself. Just walking in the water we saw jellies, starfish, and several types of fish. There is a beach bar and a snack bar at the main beach, and the private beach has a bar only. We couldn't find close-by washrooms to the private beach, so we always went back to our room when hanging out there. Other people did not and just...used the mangroves? The beaches are quite windy at this time of year, especially in the afternoon! The pools: nice but cool. No swim up bar (fine for us). Decent shade on the left hand pool closest to the snack bar for most of the day. The loungers were super comfy! Hotel entertainment: this is a quiet resort, which is part of the appeal. Sadly, the jazz bar did not open the entire week we were there. I'm not sure why, the resort definitely seemed busy enough. There was entertainment most evenings in the lobby bar, including: piano and guitar player, a "retro show" (youtube videos of AC/DC and Abba and 'karaoke" where they would hand the microphone for people to sing if they wanted), a water show, a Cuban show, and a Michael Jackson show (in the main lobby). If the resort was at capacity, there would be issues with seating. Shows usually ended around 10:30 pm Other hotel amenities: there was a new looking gym with decent equipment. It had AC and was not busy. There were no treadmills, 2 bikes, 1 elliptical and weight machines. There was also a spa that offered a variety of massage treatments, but did not seem to offer manicures, pedicures or facials (that I could tell from the menu of services). The sports area had a tennis court, as well as soccer and basketball facilities. Like most hotels in Cuba, the WIFI is not excellent. There was included WIFI that apparently worked ok in the lobby. We were not given a sign in for the WIFI on check-in but could have asked I'm sure. We used roam like home instead. We booked one excursion: a half day excursion to Remedios, through the Sunwing rep. It was interesting and nice to get away from the resort for the day. Not all excursions are being offered at this time. We did have some small issues trying to figure out when our transfer back to the airport was. I asked the Sunwing rep who gave me an estimation of 5 hours before our flight and told me to check with the front desk before heading to bed for the evening. We tried the app, but got no response. The front desk didn't really know (of course) so we just made sure to be in the lobby by 6am. Remember when they used to just have a paper with pick up times on them? I do. It was simpler! lol We got to the airport just fine in any case. We did the VIP lounge at SNU, and I will say that it really wasn't worth it at 50 dollars a person. It's apparently a little cheaper if you book it in person at the airport, but we wouldn't do it again. All in all, we had a fantastic and lovely week at the Angsana. I rarely consider ever returning to a resort I've been to once, but I would come back here in a heart beat
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★★★★★
Private -
Verified Purchaser
Wonderful resort
We loved this resort the beaches were great and the rooms were clean and spacious, the food was very good and my favorite thing was the great staff. We had 4 a la carte reservations and the food was really good, the buffet was pretty good too. The resort is small and was not full so it was quiet which was ok for us we needed to relax and unwind. The drinks were good the only thing they didn’t have was tonic water for gin and tonics. The coffee at the lobby bar was so good.
★★★★★
Private -
Verified Purchaser
Boutique-like Resort for Relaxing!
In general the facilities where modern and clean. The grounds/gardening features outstanding. Food preparation was good for Cuban standards. Staff friendliness was truly outstanding! There was some entertainment in the evenings but this could be improved. Cuba has wonderful musicians which we did not see enough. Having two beaches made for a nice variety.
★★★★
Private -
Verified Purchaser
Angsana Jan 2023
We travelled as 2 couples to this adults only resort 2nd week on January. The resort is an 1 1/2hr from airport in Santa Clara. Resort and grounds are well maintained. Small resort so easy to get around by walking to everything. 2 pools (no swim up bar) with plenty of lounge chairs spread around available. Resort was only about 1/2 full. Main beach located to left of resort big and beautiful, soft sands and had plenty of lunge chairs. Second quieter secluded beach smaller located to right. Crystal clear waters very shallow quite far out. Some great spots for snorkeling as well for fishing. Main buffet was fair sized with variety of options for everyone. No chance to go hungry. If you do it's your own fault. Hot grill for eggs, bacon etc. At night grill for fish, beef, chicken, and pork. Also fresh pasta station. 2 ala carte restaurants ... international and Italian. Both had variety of hot and cold items not available at buffet. We enjoyed both. 24hr snack bar by pool that had a limited menu of sandwiches, burgers and pizza that was ok nothing special. Lounge/lobby bar had best drinks. Awesome staff! Made great Cuban friends! Nightly entertainment was limited. Mostly singers and musicians. We were in room 860 which was on top floor at the far right at the corner. we had partial oceanview. Corner room gave us absolutely stunning sun rises. A/C was great. No issues with hot water just had to wait for it to get to top floor. No issues with TP available (we brought some just in case and left it behind). We wanted a safe quiet relaxing get-away this resort delivered. All the Cubans we met and serviced us were very friendly and great. Would definitely recommend it.
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★★★★
Private -
Verified Purchaser
Amazing Resort
The hotel was wonderful very clean and staff was very friendly. The grounds are well maintained. There are two beaches the larger one has lots of sandy beach front but there is some rocky areas a short distance in the water. The second smaller one is great and very relaxing. The a la cartes had great choices and the food was very good. The only issue was they had no menus, probably Covid, and you had to take a pic from their phones to see it (a bit annoying). It was windy the whole time we went except for one day. But if you are after a laid back and relaxing hotel this is definitely a great place to be. Highly recommend.
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★★★★★
Brendy -
Verified Purchaser
Cuba's Gem
Relaxing, calm Zen style resort for people looking for a quiet stress free holiday. Our ocean view room was beautiful. The 1 large and 2 small beaches were stunning and kept very clean. Seaweed is a current problem throughout the Caribbean but less so in Cuba and the Angsana keeps their beaches incredibly well. The grounds are lush, well manicured and full of colorful flowers, perfect for walks day or night. Pools are large, clean and perfectly maintained, not 1 leaf in them.The food was surprisingly better than any Cuban resort we've been to. Plentiful and fresh and the a la cartes had some very good choices. A 24 hr. snack bar that includes a la carte breakfasts is a real bonus for late or early arriving travellers. The 24 hr lounge is also good - drinks are generous and variety is great. There is no big entertainment centre here, just local talent in the lounge in the evenings but again this is a small intimate resort not catering to a party atmosphere. The best part of Angsana is the staff - the best, happiest, eager-to-please group I've ever encountered throughout the many Caribbean resorts we've travelled to.
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★★★★★
Nad_76 -
Verified Purchaser
The best service at Angsana!
Spent one week at this amazing resort with my partner, from 28 November to 5 December 2022. I am used to travelling to Cuba and knew what to expect. This resort was super clean, well maintained and service from all staff members was 5 stars! Very relaxing adult only with a quiet private beach at one end of the resort + a long beautiful beach at the other end of the resort, for days where you prefer a little bit more activities and entertainment! The 3 Ã la carte restaurants were exceptional. We also always found good things to eat at the buffet. A super experience at Angsana! Would visit again for sure! Gracias a todos por vuestro increÃble servicio.
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★★★★★
Private -
Verified Purchaser
October trip
Great spot for an r&r holiday. Everybody at the resort goes above and beyond to make visitors feel welcome and pampered. Great beaches, beautiful grounds, good food. Will visit again and recommend to friends and family
★★★★
Private -
Verified Purchaser
The resort is clean
The housekeeping Maids don’t do a good job cleaning. The bed sheets are pulled tightly and neatly and look very good with the swans and different things they make with the towels. However, the maids don’t take the time to actually CLEAN the shower, toilets, sinks and the floors.they just make it look nice on the surface. The cheap fish was the same kind every meal. No different kind of fish. Very boring food. No Wifi and internet poor connection. No evening shows. One night they promised a water show but then it was cancelled. It is a clean well maintained resort. Beautiful layout beautiful flowers and gardening !! The beach is very close to everything. Workers very friendly and the place is very clean and spotless. I would definitely go back if they change the couple things I mentioned about.
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★★★★★
Private -
Verified Purchaser
Amazing!
We stayed at the Ansagna from Aug 6-13.Everything was great! The hotel and our room were nice and clean. The food was very good and lots of choices. The staff was very nice, polite & extremely friendly. LOVED this resort, beach, people and would recommend it to everyone.
★★★★★
Private -
Verified Purchaser
Amazing resort
Angsana is a 4 year old hotel, with well kept beautiful grounds. The hotel is very nice, there is a big building and a few cabanas. The rooms are big.The staff was extremely friendly and accommodating, the service everywhere was very good. Even the food was not bad, we could always find something good to eat. The beach is amazing, wide, with white sand and almost new beach beds. The water is clear, calm, no waves, there are coral riffs not far from the shore, so we did a lot of snorkelling right there. We stayed for two weeks and did not even feel like going anywhere. Almost no entertainment though, I guess they are trying to save where they can. No masks are imposed, they seem to have COVID under control, at least for now. We enjoyed our vacation very much. Special thanks to the staff who did their best to make out stay very pleasant
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★★★★★
Private -
Verified Purchaser
Impressive for Cuba
This resort is very clean and beautiful, it has a boutique feel to it. Spent a week there in July’22 and will definitely be back. Clean rooms, beach towels are available right in the room, gorgeous large beach. Service was amazing, we had no issues at all, no issues with room or service or food. Very nice experience. I gave food 5 stars because I have been to cuba before and I know how the food is. This hotel did a great job on food options and prep.
★★★★★
Irma & Tony -
Verified Purchaser
Wonderful Vacation
If you are looking for a great relaxing holiday, this is the place. We stayed at the Angsana from May 10 to 24, and just loved EVERYTHING about this resort: spacious and bright accommodations, delicious food, superb drinks, etc. ALL personnel are very attentive, competent, friendly - simply fantastic. They are so eager to please their guests. They truly spoiled us. Will not mention any names for fear I might omit someone. The resort is well appointed, making it very easy to get around. The grounds are very well kept - so many varieties of bushes, trees, and flowers - a delight to behold. Good job gardeners! The beach is second to none. It just doesn't get any better. Loved the two smaller beaches as well - very private. Occupancy during our stay was low, so it was very quiet and relaxing. We highly recommend this resort and look forward to return very soon.
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★★★★
Idreamofjeannie -
Verified Purchaser
Beautiful resort.
While this is an absolutely beautiful resort it is definately struggling to start up after Covid and lack of guests for 2 years. The food is mediocre. Only two restaurants open, which is understandable seeing as maybe the resort was 1/4 full. No activities yet, but they made an attempt on our last day, so hopefully.... Wifi, forget about it. You are on and off like a yoyo and sad to say but by the third day we had this super long user ID and password memorized from logging on so much. Also the attitude of some of the staff was surprising considering they should be happy people are coming back. Others were awesome!! Misquitoes and flys are abundant. All that being said, given time to reboot I would still give it another try. It really is a beautiful resort. And would I recommend it....not yet, but later.
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★★★★
Daiquiri75 -
Verified Purchaser
Amazing Resort
Very nice resort. Well kept . Amazing grounds and staff. Not a party resort, perfect for a relax vacation. Nice beaches, there are two of them. Food is ok for Cuba. Bring some spices and you will be okay. Would go back in a heartbeat.
★★★★
Lorne -
Verified Purchaser
Wonderful Staff
My cabana was very nice, ocean view and a good size. The house keeping staff were wonderful. However, when we arrived it appeared they were not ready for us. The wait to check in was too long and no written or verbal information was provided about the resort or the cabana room. Restaurant and bar staff were very obliging and friendly. Unfortunately, the resort did not appear to be actively managed very well.
★★★★★
Private -
Verified Purchaser
Great resort
Very lovey resort it is not to big so everything is close by, you will find the best service at this resort than any another resort. The bus ride is a little long so make sure to travel in the day time so you can see everything on the ride to the resort.
★★★★★
Private -
Verified Purchaser
Wonderful vacation
The hotel was clean, well maintained, staff friendly. Food was good considering that some items are not attainable to them. Did not like that we could only add an hour to our check out time and it cost extra, if you have a late check in you should have a late check out. Rooms were not usually cleaned until later afternoon anyways.
★★★★★
Jerry72 -
Verified Purchaser
Amazing staff, incredible experience and relaxing resort
The resort is super clean, all bars, snack bars and buffet areas are beyond expectations, even with covid protocols. Love this place and staff Pool is spectacular, rooms clean, food is good, if your not expecting unrealistic choices. Very happy
★★★★★
Private -
Verified Purchaser
Excellent resort
Angsana is a great resort to get away for a a quiet laid back vacation. The place is very well kept. The beach is a smal cove with a sand coral mix and well maintained. People complain about the food in Cuba, the food here is pretty good to me. A few items not around due to supply issues but no big deal. All of the staff and employees are great. They couldn't do enough for you. Masks were worn at all times covid protocols were observed at all times.We will be back.
★★
SHELL65 -
Verified Purchaser
Averge resort
Found the resort okay. Floors of hallways and staircases very dirty. Buffet was same food every day for all 3meals. Last night buffet was shut down with no notification had to eat at a snack bar.No beach towels for 2 days. Cold water for showering 2 days. No welcoming when getting to resort or information at check in for a map of resort or info about restaurants or nightly entertainment. Very disappointed for 5star resort and what paid.
★★★★★
Private -
Verified Purchaser
R&R at this adults-only resort
This is not a resort for the party crowd, but if you are looking for a relaxing adults-only resort in Cuba this is a great place. We would definitely return. Sorry for the length of this review, but we are currently in self-isolation due to COVID-19 after getting back from our trip! The resort faces onto a beautiful view of the ocean, with the water only a few steps away. There are rocks and coral here and apparently is a great place for snorkeling. There are two very nice sand beaches that are just a couple of minutes walk from the lobby area, one at either side of the hotel. The larger beach is perhaps 400-600 meters long and is shared with the Dhawa resort. There is another, smaller beach on the other side for Angsana guests only. This one has a bar and cabanas but no washrooms, but again it is only a couple of minutes walk to the nearest washroom. There are frequently pelicans fishing on the water in front of the resort and at the beach. There are two unheated pools in front of the resort. They are not huge, but are larger than they appear in photos. Some people have written that they found the water somewhat cool, but I found it to be just nice and refreshing after laying in the sun. Unfortunately the weather was disappointing for the first half of our week - cool, windy and overcast - so when the sun finally came out we spent most of our days lounging by the pool. I had read that there is never a problem getting a lounge chair at the pool or the beach and we also found that to be the case during our visit. Maybe this was in part because the resort was far from full occupancy, which I understand has always been the case since it opened (I think about 18 months ago). In any event, I loved this about the resort...even though there are still a few selfish people who insist on "reserving" their favorite spots for the entire day. Most of the guests at the resort were over 50 (like us) although there were also a fair number in their 40s, 30s and 20s. Happily, there were very few drunk and obnoxious people at the resort during our stay, perhaps because of the older average age and the low-key nature of the resort. Of course, there will always be one or two. The evening entertainment mostly consisted of a single musician in the lobby bar, either singing or playing an instrument. Except for the pianist, who played classical, they mostly played pop/rock music that the guests would be familiar with. They were all very talented and we enjoyed them all, but they chose to be accompanied by canned music (except the pianist). I would have preferred just the instrument personally. One night there was a small band that played (I assume) Cuban music. We enjoyed very much and would have liked more of this. The live music always finished by 10 PM. There is no disco on the resort, but I understand people can go over to the Dhawa for that kind of thing if they want. They were also promoting some kind of off-resort dance party one night during our stay. Not for us, thanks. The lobby bar is open-air, so people can sit inside or outside. There is also a "jazz bar" next to the lobby bar, in a separate enclosed room. Unfortunately, we never saw any live music of any kind in this bar--just music videos playing on a live screen. As a result we never did more than stick our noses in. It would be nice if they could utilize this space for more live music. It would certainly have much better acoustics than the lobby bar and they could also play a bit later since it is an enclosed room. The soprano sax player, Onix, was great but would have been much more enjoyable in the jazz bar. There is not a big animation team at the resort trying to cajole guests into taking part in all of their activities. Not a problem for me! Similarly, there wasn't loud music blaring all day long at the pools. Sometimes just for a couple of hours late afternoon, which was perfectly fine. There was a "water ballet" in the pool one afternoon which was interesting enough. The resort does need to do a better job of letting guests know what is going on. There is a bulletin board near the lobby that they should be using more: weather forecasts, what the evenings entertainment will be, and so on would be helpful. Similarly, each room should really have a small binder or booklet to let guests know things like how to work the air conditioning system, what the buffet hours are, etc. We eventually figured that all out, but it still would be nice. The resort is fantastic visually, with attractive and clean buildings and common areas, natural beauty, and amazing landscaping and plants. Our room was very nice with a large walk-in shower with a rainfall shower head, a king-size bed, mini-fridge that was restocked daily, patio, safe, and a TV with signals from all over the world (including CTV from Canada). Our room was a second-floor garden-view room at the end of the main building at the back (overlooking landscaped grounds and the mangrove forest behind). It was totally quiet, although we had friends at the other end of the building who were kept awake one night by a loud group in the next room. At most resorts we would avoid a room overlooking the pool/main area because of night-time noise concerns, but I don't think that would be much of an issue here after. We generally had enough hot water in our room, although a couple of times it was only warm. One day their hot water system was broken, but it was fixed by that evening. Everything in our room worked as expected. One day a sliding closet door came off its roller and it was fixed promptly after we notified guest services. There is a Cadeca currency exchange right in the lobby open every day which was very convenient. Last time we were at a Cuban resort (a number of years ago) exchanging money on the resort was a problem, especially to get 1-CUC coins for tipping. Not here. There is also a convenience store that sells cigars, rum, souvenirs, snacks, etc. We found the staff to be very nice, but we have always had that experience at the resorts (although we are not regular resort goers). The staff are certainly very busy at peak times so sometimes it takes a bit of time to get a drink. I don't envy them having to deal with unreasonable requests and expectations of entitled guests. My sense at resorts is that the staff is extremely unwilling to call out bad or unreasonable behaviour of guests (not that we saw a lot of bad behaviour at this resort), for fear of insulting them or getting a poor review. They should get over that. If the staff is bothered by bad behaviour, most likely many of the other guests are too. The resort is a fairly long way from the airport (about 1:30 on the bus). We arrived at night, so we couldn't see anything and the trip seemed a bit long because of being tired from the flight. The trip back to the airport was good though, driving over the long causeway, but also through towns and countryside. Our tour-guide on the return trip spoke quite a bit about Cuba and Cuban culture, which was really very interesting. I have read a few reviews complaining about the food at the resort. We actually found the food to be very good with more than enough variety. Okay, it may not be 4+ star by Canadian standards, but we enjoyed it very much. We actually never booked one of the a-la-carte restaurants, as we were happy with the buffet, but our friends who went to the Asian said it was excellent. As others have noted, they did run out of potatoes a couple of times (seems like an odd thing to run out of to me). So eat rice or fried banana chips (these were very tasty, by the way). If you can't find things here to eat that you like, you should honestly stay home. One thing is that I found most of the fruit juices at the breakfast buffet to be watery tasting. I have celiac disease so there were a number of things that were not safe for me to eat, but I was always able to find something and I never had any kind of a gluten reaction. For the same reason I can't eat baked goods. The desserts all looked nice, but my wife didn't really find them to be that good. Fortunately, there was always fruit and good ice cream. One thing we found odd was that they never make dessert spoons available until you ask a server for one. Not quite sure why they don't set the tables with a spoon, or at least have them in a caddy by the ice cream. Overall, we found that the Angsana, Cayo Santa Maria, was perfect for the kind of vacation that we were looking for--quiet and relaxing. I read a number of reviews before booking, with most of them being positive, but some others completely negative. I guess everyone has a different experience and different expectations. I think sometimes people pay $1,200 pp for a Cuban resort and expect the same kind of food and service that they would get at a $2,500 pp resort. Temper your expectations a bit and you will be very happy here.
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★★★★★
Janice -
Verified Purchaser
Angsana beautiful!
We’ve returned from Angsana Cayo Santa Maria on the 13 March 2020 after a wonderful week at this resort. Staff very courteous and helpful especially our representative Yailit at customer service. Minor issues with food item shortages and ( possibly due to shipment delays ) and we did have communication issues from room to reception with phone not being answered and getting room service was a miss in the evenings, not really serious for us but in an emergency that could be an issue. The beaches are beautiful and quiet and picturesque with lots of great snorkeling just a few yards out from the beach. Beach shoes a must! There are bumpy rocks hard to see at times under the sand and impossible to see when the waves stir up the water. Our room ( in Cabana #3 ) was beautiful and spacious and clean with a beautiful balcony and view of the ocean and an air conditioner that was awesome! The buffet restaurant was 4 star in what it serves but limited in choices but service excellent with Iliana and her teammates who were very friendly and attentive The “ A La Carte†restaurants were disappointing in food preparation, quality, and really missed the mark in trying to emulate intercontinental cuisine but the waiters were all excellent and courteous. Do visit the beach barbecue and Daniesky who probably is the hamburger king of the Cuba if not the Caribbean Our stay was overall excellent but for some minor inconviences that would definitely not deter us from returning! Thank you Angsana y a la proxima vez!
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★★★★★
Private -
Verified Purchaser
Lovely resort!
This was a lovely place for a winter get-away. Spectacular grounds, beautiful buildings, comfortable and well appointed bedrooms. The infinity pool was great, although could have been a bit deeper. Lovely beaches, one large, white sand. The other more private, smaller, a delight for anybody who looks for and finds this hide-away. The food was just fine, plain but just fine. Nobody goes to Cuba for the food! Bring peanut butter and jam for the morning. This resort is geared towards the 45 plus crowd. Not a lot of excitement if that is what you are looking for this is not your place, but if you looking for quiet and relaxation this is it. Last but not least the Cubans at this resort were lovely people, helpful, pleasant, friendly. It is helpful if you have a few words and phrases of Spanish as not all of them speak a lot of English. I recommend this resort highly.
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★★★★
Private -
Verified Purchaser
Excellent Resort
The hotel is modern and clean. The grounds were well kept with colourful flowers, shrubs and trees. The pool area had plenty of loungers and umbrellas. The rooms were spacious and fitted with modern fixtures. There are two beaches. One beach is very big and great for swimming. The second beach is smaller and tranquil. Both have plenty of palapa's and both are great for snorkelling. The food was good with only the odd shortage of certain items. There was always a wide variety. The staff were excellent. They were always pleasant and eager to assist. Entertainment consisted of some musical acts in the lobby bar. Nothing extravagant but the hotel appears to be meant for quiet relaxation. The hotel is about a 30 minute drive from the mainland and about 1 1/2 hours from the airport. Overall a great resort.
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★★★★
Private -
Verified Purchaser
Fabulous resort
Everything was fantastic: the service was courteous and considerate, the entrance grandiose, the décor was tropical and magnificent, the bars were plentiful and nice, the rooms were clean and pleasant, the entertainment was fabulous, the beach was amazing, even the weather cooperated....but..... the food...we Canadians like our food...and this just didn't cut it.... we had fries two days and we thought we were in heaven....this department could certainly work on improvement....I give it a 4 because of the culinary deficiency.
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★★★★
Stef123 -
Verified Purchaser
Great Mature Adult Only Resort
Met my expectations. Food was good, plenty of fresh fish options. Don't expect 'North American' junk...Room was clean & not too beaten up, resort impeccably landscaped. Loved the lay out & space between the beaches. The small beach does need a washroom facility. Appreciated the spraying in the am & pm outside, makes a difference. This is a quiet, serene, mature resort, lets keep it that way! All the staff are lovely, very friendly & they work very hard long hours for very little reward. I did have higher expectations for snorkeling, but I had to remind myself that they were hit really hard last year with a few hurricanes so most of the coral was effected. Not as bountiful as I was hoping. I will definitely go back & only recommend to select people who can appreciate the beauty, surroundings & facilities that I do. Doing the research & reading un biased reviews helped me make the perfect decision!
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★★★★★
Private -
Verified Purchaser
Amazing hotel
the hotel was excellent but there was no entertainment in the evenings. staff were very pleasant and accommodating. hotel was very clean. there was no lack of beach chairs. overall excellent hotel
★★★
Private -
Verified Purchaser
Fair Resort
Grounds were beautiful Activities were not there ...food 3 out of 5 ..Elevator was still not working when we left .. Staff very pleasant but lacked the skill of language to communicate with.. not very organized
★★★★
Private -
Verified Purchaser
Beautiful Resort, but...
Angsana, Cayo Santa Maria is a very beautiful adults only resort! Being able to snorkel off both the amazing main beach and the quiet beach was a bonus! Our very clean modern room was fantastic! Comfortable king size bed, hot shower, and stunning 180 degree ocean view off the balcony was the best we've had at an all inclusive. Staff was excellent and drinks were good (bar staff was fabulous). Good entertainment in the lobby bar but it happened when most people were at dinner and finished at 10:00, and then nothing. As they say you don't go to Cuba for the food and this was certainly the case here.There was a LONG list of things that were not available, the buffet is under staffed and service there is slow. Oh, and bring your own spoon, because you may have to eat ice cream with a fork! The Italian a la carte was quite good. Service is excellent! This was the most severe shortage of things in Cuba that we have experienced in 12 years. Would recommend this resort for the wonderful things mentioned above but not the food.
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★★★★
Private -
Verified Purchaser
Nice resort
This resort was clean and the staff were very polite. o This was a very good resort for people looking for quiet and relaxation not much entertainment but we still would recommend it We enjoyed this resort people were friendly and the food was alright had a great time would go back again.
★★★★★
Private -
Verified Purchaser
Wonderful Resort
We found this resort to be a 5 star and everything we wanted and needed. A newer resort, clean, quiet, great friendly staff who work so hard to make sure that all the guest are happy. The large beach area was great, loved to walk along the beach, always shade or sun at the beach or around the pool and always chairs to find. Food was good as well was the A la cartes, never a problem with the air conditioning, always had hot water and the beds were comfortable (a first in our many travels to Cuba). Can't wait to return to this paradise.
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★★★★
Penbar55 -
Verified Purchaser
Quiet & Relaxing Resort
A beautiful small resort that for the most part met our expectations. If you are looking for a small, quiet, relaxing vacation, this is the place! The beaches and pools were excellent and we never had an issue getting loungers at either one. The food was above average for Cuba, and you could always find something to satisfy your needs. The a-la-cartes were very good as well. The workers/staff were great, always so friendly. The only complaints I had were the bottled water was not always replenished in the room fridge daily, and it was nearly impossible to get a clean beach towel no matter what time of day you went. This seems odd as the resort was not full (100-150 people) so there should have been lots of towels available. Would definitely go back.
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★★★★
Bruno -
Verified Purchaser
Great relaxing resort...but...
The place is very well kept, the beaches are beautiful especially the private beach. Pool was beautiful and lawn chairs always available. The staff are amazing and service is great. Coffee and drinks were very satisfying. The oceanview room was just perfect. I really loved this place, so dont take my negatives to seriously. If they worked on these small issues it would have been perfect. The negatives: No french fries and bacon that doesn't taste like bacon available 2 days during our week stay. Difficult trying to get fresh beach towels, they are always out. Never saw shrimp or lobster at the buffet and the food got worse as the week went on. The snack bar, stick to the pizza, everything else was very basic and small servings. The a la cart restaurants not what I was expecting. Stick to the buffet. Remember...this is Cuba. You dont go here for the food. You go here for the beaches and amazing service.
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★★★★
Private -
Verified Purchaser
Quaint resort - quiet
Angsana Cayo Santa Maria is an average resort. The beach is small but lovely as are the two pools. There is not much to do at this resort so if you are looking for complete relaxation you will enjoy it. They ran out of sparkling water while I was there which was unfortunate. The gym is small and one of the two tread mills did not work.
★★★★★
DenBob -
Verified Purchaser
Angsana Cayo Santa Maria Resort was everything and more
Just got back from here February 18,2020 We chose this resort for a number of reasons: Quiet Adults only Nice beach Nice food small resort All the above are absolutely true, but what isn’t explained are the people. They go out of their way more than any resort I’ve ever been to. I want to thank our room cleaner, Nusmily! Sweet Our favourite waitresses, Yeline and her partner.(sorry forgot your name) The bartenders and the gardeners. Oh my they work hard. This is a 4-5 star for sure. I ate more fruit and vegetables than I ever expected also. Our room was 0840 which was farthest from the beach and lobby. 2nd floor. We had no problem, but a long walk if you have trouble walking. But what a view! And a bed to die for. King. The rooms have coffee makers and get CTV on the tv. Great little fridge with beer and a large water supplied every day. I would look for a cabana in number 1, 2, or 3 when going back. Closest to the beach and the lobby. Bring a converter for your electronics (220 v)
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★
Private -
Verified Purchaser
Not great
Food was absolutely TERRIBLE! Not the greatest of Amenities either. Had to beg for water and other beverages for our room. We changed our flight and came home early. I was sick and I thank god for me peanut butter. My husband was bit head to toe. Worst trip ever.
★★★★★
Private -
Verified Purchaser
Lovely little resort
I spent a week at Angsana from Jan 29 to Feb 5. This is a smaller adult-only resort and very peaceful. Not a destination if you want to party! But perfect for utter relaxation. The guests were mainly middle-aged and seniors. My partial ocean-view room in the main building on the second floor was spacious and bright, with a comfortable kingsize bed. A/C efficient and reliable. Big clean bathroom with a walk-in shower. I was in Block 7, which was only a minute’s walk from the lobby bar; pool; buffet; and snack bar. The beautiful long beach is a few minutes' walk from the main building, and the water is calm. Lots of snorkeling opportunity. Plenty of loungers. As this small resort was only half-full, there was less variety at the buffet than what is probably usually there, but the food was good; the grill was busy with fresh meats and fish; and there was lots of fresh fruit, delicious breads, and a good selection of cheeses and deli meats. The only live entertainment was live music in the lobby bar in the evening; there is no theatre or disco and the resort is quiet after 10 or 11. Piped-in music around the lobby and pool during the day is mellow Cuban and jazz. Staff were wonderful—courteous and hard-working. Be aware that the bus transfer from the airport in Santa Clara to the resort is almost 2 hours. It's an interesting drive through the countryside and the bus is comfortable but there is no toilet on the bus so--warning--don't drink too much beer en route. I would highly recommend this resort for a relaxing and serene vacation!
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★★★
Private -
Verified Purchaser
Rest and Relaxation
The Angsana, Cayo Santa Maria, Cuba ... where white sand is scattered with rocky cropped beaches or chill pool side with a good book. Serene and peaceful describe this low key, adults only...it is predominantly a 55+ demographic that prefer and respect their peace and tranquility!
★★★★★
Private -
Verified Purchaser
One of the Best!
We have just returned from Angsana Resort, Cayo las Brujas, Cuba. It’s a quite new resort, smallish, adult only. To an employee, the staff is dedicated to friendly, professional service. Our Concierge, Yailet, made the difference - what a resource they have in her - professional, empathic, helpful. The gardening staff has created some of the most lush and harmonious grounds. The resort is beautiful. Our room, a Junior Suite Ocean View, was over-large, calmly decorated, a firm, comfy king bed, large entry/closet area, spacious sitting area and very well cleaned each day. The bath was enormous, with soaker tub, separate large rain shower and separate toilet closet. Hot water was never a problem. I’d bring an adapter, extension cord with USBs. A long large beach was to the west, separated by coral bluffs from Angsana’s smaller eastern hidden beach. Both beaches were always groomed and each had a bar hut, with beach lounge drink service and grill hut serving great burgers and marinated chicken, fish and shrimp skewers. Never any lounge wars, at either of the 2 pools or the 2 beaches. Snorkelling was pretty good - lobsters, starfish, conch, small barracuda, fish. A long walk to neighbouring Dahwa Resort will get rides on catamarans, paddle boats and kayaks. Food was not bad - egg stations at brekkie, very tasty burgers at the pool resto, good lasagna and spag bol at night. The coffee wasn’t good / ASIDE: why is Cuban coffee in resorts always bad and then they try to sell it in bags? You should be giving resort guests the good stuff if you want them to love it then buy it / The 3 al a cartes are located in the same uninspiring room, rotating between Oriental, Italian and Seafood. All are completely bland and forgettable.. not bad, just not tasty. From what I saw out front, I don’t think that the kitchen has a bad larder, it’s just no inspiration or expertise at the chef level. But Angsana is otherwise lovely enough and the food is not bad enough that the level of cuisine would put us off returning. There was a noticeable lack of entertainment. I’ve never been to a resort in Cuba, big or small, that didn’t have a Cuban night with a trova or small grupo. There was only an hour of either piano, horn or guitar with recorded background each night in the main bar. Most of the negative comments were centred on the lack of different a la cartes and lack of entertainment. The positive comments greatly outweighed the negative... the excellent facilities, the quiet atmosphere, the top notch staff and the gorgeous beaches keep many people coming back. Angsana has a devoted following. It definitely is a cut above other inexplicably rated 4.5 star resorts.
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★★★★★
Private -
Verified Purchaser
Paradise on Earth
My new husband and I spent our honeymoon at this resort from January 3rd to the 10th, 2020. We were both pleasantly surprised from the moment we stepped into the lobby. Check in was quick and efficient and our room which was on the top floor of the main building was INCREDIBLE. Clean, spacious with a separate sitting area, full bathroom with a soaker tub, double sinks and a rain fall shower. Super clean with a breathtaking view of the ocean. Every morning it amazed me to open my eyes and look out to see the crystal clear water of the ocean right from our king size bed. The grounds of the resort are very well maintained with lots of vegetation. The gardeners do a phenomenal job keeping the plants healthy and trimmed. One of the gardeners cut a fresh coconut for me to enjoy a refreshing drink. The beaches (there are 3 in total) are well groomed with beautiful powder soft sand and great snorkeling right off the beach about 30 feet from the shoreline. The water is a spectacular aqua colour and every time I would go in for a swim, my body felt as though it was healing and rejuvenating, with each wave I felt my stress being washed away. There is also a bar and a grill right on the main beach so you don't have to go far to enjoy a cold beverage or to nibble on some grilled shrimp with fresh made banana chips. Food at this resort is great and I don't understand how some people give bad reviews. Obviously, the food will have a different taste than what most Canadians are used to; The reason for this is very simple, Cuban food is real, not contaminated with hormones and pesticides. Chef Ricardo does a fabulous job making sure that the food coming out of his kitchen is of the highest quality. Not once did I nor my husband get sick on the food or the water and ice. If you don't make a gluttonous fool of yourself you should be fine. Now, as beautiful as a resort, beach and grounds may be, I believe that it's the staff that make it special. It's very difficult for me to find the right words to describe the staff at Angsana; each and every individual that we had the pleasure of meeting was incredible. They all went out of their way to make our stay special; From Neydis in customer service, Nalli with her always smiling face, Pocurull making unique and great beverages to Chef Ricardo, the garden staff, the housekeeping staff and many others that I don't have their names, all working hard to make every guest feel welcome. Always ready to assist you with any request. We arrived at this hotel as guests but left feeling like family. We will most certainly be back to this resort very soon. Katherine & Nick PS. If you do find your way to this resort, make sure to get the couples rum massage. It's an unforgettable experience. I gave 4 stars for location because it is quite a long trek from the airport (1.5h)
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★★★★
DaveD -
Verified Purchaser
Beautiful Small and Intimate Resort
The resort has been open for just over a year and is new by Cuban standards - although some of the infrastructure is already tired and needs repair - it's generally in good shape compared to other resorts in Cuba. The rooms are spacious and well appointed. The restaurants are basic but have decent food. Bars are well serviced. The beaches are varied, from a long white sand crescent beach to the north west towards Dhawa, to a more secluded beach to the south east they called the Hidden Beach which is not so good for swimming and no banos nearby, but has a well serviced bar and snack shack. Evening entertainment is limited to instrumentalist music in the lobby bar, and good drinks. Staff are friendly and efficient - especially the servers and bartenders, but across the resort all were good, except for the front desk (reception) staff who were mostly unfriendly and unhelpful. However, guest services were exceptionally good. This hotel is good for older couples that don't want a lot of noise, and organized activities. Most guests were couples 55+. There is lots of coral and sea life to see in the ocean off the resort from one end to the other.
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★★★★★
Krissy -
Verified Purchaser
Great resort
Just came back from my first solo vacation from Cuba. I stayed at Angsana the resort that checking all the boxes that a nice relaxing vacation means. Very nice resort I had a cabana main floor room with huge bathroom with rain shower head and huge bathtub. I had a garden view but I could still hear the ocean at night which was nice.The staff was excellent friendly. The food was great. I enjoyed the beach they brought the drinks to you. The grounds were very well kept nice gardening. The public washrooms nice decorated clean. I would recommend this resort to people who wants nice relaxing time. It’s more on the quite site but that’s what I need it. There was some nightly entertainment one day fashion show or Michael Jackson show. The other day they had pool aquatic show was very entertaining. I will definitely return to this resort. I enjoyed it.
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★★★
Private -
Verified Purchaser
Angsana Cayo Santa Maria Beach is Amazing
The trip from the hotel was fine. It didn't feel long on my way there as there was cold beer and I was so excited. The driver and assistant were pleasant and knowledgeable. On the way there though, there was no toilet paper on the bus. I got to the hotel and there was a very fast and pleasant check in. Their reception is lacking a large amount of change most of the time. To avoid anxiety, I would recommend maybe getting CUCs at the airport. I had to make multiple trips to reception over my 4 night stay, as well as even ask the staff for change. The staff was amazing the whole time. They even went above and beyond such as making special off menu meals for my vegetarian self and provided me rice for wet electronics. The room was gorgeous and always clean. The maids make adorable towel animals and the fridge is always stocked by another employee. It was my bad for booking the room I did, the garden view as it was very lacking in scenery-- I should have upgraded. The service was quite slow at times. I even saw another guest actually almost leave without her breakfast as it was taking too long. Sometimes, I would go to multiple bars to get a drink because it was taking too long at 1. Bring a Bubba so you at least have to go up to the bar less. The beach was the best part of my trip--best beach I have ever been to. Bring water socks and water shoes though for exploring. There is a lot of white sand but there are also large rocks and coral in the water you will want to protect your feet from. Snorkeling was amazing all down the beach. I saw schools of fish--hundreds and hundreds, sting ray, star fish and barracudas! The entertainment was pretty lacking. So I wouldn't recommend this resort if that is what you are looking for. Their activity board is quite deceiving--it is not followed. Lastly, the food. I was always told by others to not expect anything of the food in Cuba. However, I went to Cuba last year to Paradiusus Rio De Oro in Holguin and the food was wonderful-- good quality and quantity. Here, the food was lacking. Mind, you I did travel in "off season" and so I am not sure if that's what the large difference was. I am also a vegetarian. The lack of vegetables was astounding. Most vegetables I ate were out of a can-- the same peas and carrots in most dishes. Then, the fruit... the papaya was probably the only ripe fruit and too ripe at that and the rest, the pineapple and watermelon were white.
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★★★★
Private -
Verified Purchaser
Nice resort!
Newer resort in Santa Maria it is 1hr and 40 min from airport. Nice rooms with partial view of ocean. Beautiful grounds with 2 pools. 1 is an infinity pool and you can hear the ocean waves while at the pool. Beach is beautiful white sand and turquoise water. They are cabanas they will set up your lounge chair for you and you have shade under cabana or you can pull chair forward into sun. Breakfast best meal of day with made to order omelettes. Snack bar for lunch. Dinner was pretty typical for Cuba. Best part is sun, pool, ocean and price point.
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★★★★★
Private -
Verified Purchaser
Loved the entire experience!
Angsana Resort, Cayo Santa Maria, we had a great time! The room was awesome, I loved opening the patio door to a screen door which when opened kept the bugs out but we got to hear the waves. I saw a shooting star one night sitting on the balcony. We sat out every night. The resort and staff were amazing. Loved the beach, the pools, the drinks offered, staff very attentive to our needs and teaching us Spanish. The a la carte restaurants were combined to one restaurant in low season but really good. The pool bar had great Margarita pizza. Nightly entertainment was excellent. We met so many guests, mostly from Europe and Canada. At 11 am on Remembrance Day, we stood at the pool for a moment of silence. Even the bus ride from Santa Clara airport an hour and forty minutes away was very interesting. I am going back, loved it!
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★★★★★
Private -
Verified Purchaser
Awesome resort!
Great hotel, great beach, and a beautiful room. We highly recommend this resort. We only had one problem, there were no vehicles to rent, We asked several staff members and no one could help us. XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
★★★★★
Private -
Verified Purchaser
Great vacation
We visited for one week at the end of October. It was a great vacation, the room was very big, nice layout, new furniture and a stunning ocean view. The beaches are beautiful, we spent most of our time at the small one - a bit rocky, but great snorkeling. Biggest asset is the staff, everybody went above and beyond to make our stay a memorable one.
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