Hello! First of all I want to express how disappointed we were with your hotel! We decided to stayed on your hotel because of the location and views from your balcony! We were there to celebrate our anniversary and had requested high floor since we got room with balcony! The check in experience was horrible never seen 5 star hotel doing what you guys did to us! I got there little bit before 3 pm and I was told my room wasn’t ready as they were cleaning those suite types, which is understandable. What is not understandable is telling costumers that when my room is ready I will receive phone call or email and not doing it! I had to go physically to the front desk (anfter waiting 30 minutes in line), and ask if my room was ready and than wait another half an hour to confirm there is a room ready, but all that was available now was on a lower floor! I could clear hear other customers right beside me checking in same type of room and getting higher floors! I even said I would pay extra to get higher floors! Unfortunately I wish I could say good things about my stay at your hotel but I can’t ! We came so early that day to check in, and if the person who helped us did their job and informed us when a room was ready, the. Perhaps we would have had a better one, but instead others who came after us got the higher floors, while we sat around waiting for an email that never came. I just hope in the future the team that was there could be trained little bit more with customer care.

Well kept the ground people cleaning all the time.Me and my wife stayed terrace studio room was amazing very clean huge balcony big washroom area Overall we enjoyed stayed Cosmopolitan. We planning to come back again

Once I got my room all squared away(as when I got to the hotel, I was informed my room was cancelled.) Was very distressing. Our flight was delayed an hour then to be told my room was cancelled. My anxiety was very high. The one staff member was not very personable and he told me to stand aside while he served other customers.

Beautiful Hotel. Amazing location. Tons of food options and bars. Room fully stocked. Beautiful 2 pools with views and beautiful decor. Check in takes a little while due to the demand of people for this resort. Room Service is decently priced. Highly recommend booking at Superfrico and checking out their speak easies.

Hotel was more than adequate - kept in good shape. Surprised that the surface of the 14th floor pool was such that you could not walk on it without some foot covering. Everyone expects the heat but I would have thought that the deck surface could be of a material that could absorb the heat. Either that or put up signs that warn you NOT to walk in bare feet. COVID wise, except for the dealers being masked, you wouldn’t know it was still an issue. I don’t recall anywhere else that anyone was masked.

Hotel was great! We would return to this location. So we had very poor service with swoop communication was poorly handled when they canceled our flight. We sat at the airport for 6 hours and it wasn't until it was time to board that we were told to come back tomorrow morning at 11:00. They would send us an email to give us details. Never received an email.

We recently stayed at The Cosmopolitan of Las Vegas in a Terrace Studio King- Fountain View room. From the moment we stepped on property, we were treated like family. Adam at the reception desk provided exceptional service. Patiently answering all of our questions. He even sent us chocolates and a hand signed card, welcoming us to the hotel. Good times didn't end here. Every place we visited on property was stellar. The property was clean. Staff and guests were abiding by the covid protocols. We visit Las Vegas regularly and this was the best and most consistent customer service we had ever received. We plan to return soon.

Ask and demand perfection , Don't Blink First, the price of the rooms is reasonable for a high end accommodations, one of the newest on the strip, impeccable decor and all the usual refinements. The pricey menus will have you closing your eyes for a lot longer than a blink, you may do a double take.....67$ steaks+extra +sides ,20$ glass of wine, I think the Cosmo needs some "rose" colored glasses. If you can OVERLOOK these foibles, then truly the ambiance is "out of sight"

We had an amazing time. Best customer service I've ever had. The food selection is out of this world. The rooms are always beautiful. The location is smack dab in the middle of Vegas. Had an amazing time!

My husband and I loved the resort. We especially loved the balcony. We would sit out there while we were taking a break from the strip. We also loved our nice and roomy room. My husband was not to crazy about the bed but I didn't mind them.

Had a fantastic time at the Cosmopolitan last week. The room was beautiful and the staff was friendly and responsive to all our requests. The bed was extra comfortable and the bathroom was great. If you have time, eat at Milos; so delicious!

The Cosmopolitan is absolutely stunning...beautiful resort, lots of restaurants, great staff...very helpful and accommodating....we had our room upgraded to a suite and received a credit for the restaurants...very nice....probably one of the nicest rooms I have ever had and I have had a lot....good job Cosmo...we will be back!!

The Cosmopolitan Las Vegas is possibly the best hotel I have ever stayed at. Chic, modern, great service, excellent restaurants, excellent location, beautiful grounds and pool. I would highly recommend it for anyone looking for a first class Vegas experience.

Very nice, clean, fancy hotel but the best part was the outstanding customer service. Any requests were super quick and efficient and all staff were really pleasant and helpful. The only thing I wasn’t happy about was that the pool is overly chlorinated or something cause two of my bathing suits were ruined. Overall a very nice hotel

AWESOME HOTEL! I have been to many hotels in Las Vegas. This has become one of my favorites. $100 hotel credit to use for the week bought me two breakfasts' and lunch by the pool. Atomosphere was upbeat with a mix of young people as well as my age (58/60). Staff were always very helpful. Pool was wonderful with friendly staff. Stayed on 59th floor with an awesome view of the Bellagio fountain. Could have enjoyed a couple of more days. Las Vegas strip is very busy, but I love the atmosphere an all the city has to offer . Always an amazing trip for me and my husband. Highly recommend it . If you are going to go, check out what performers will be in town and plan your trip around it. I have seen in the past Celine Dion, Brittany Spears, LOVE, "Mind" show.

Absolutely beautiful hotel! Loved the bling factor at Chandalier Bar. Staff were very friendly and accommodating. Numerous restaurants and entertainment for everyone’s needs. Would definitely stay there again.

The hotel was beautiful. The rooms were large and clean. The pools were great and lively during the day. I would recommend this hotel to anyone celebrating a bachelorette/bachelor party or birthday/anniversary. We all had a blast.

The Cosmopolitan Hotel has a certain air of mystery and sensuality about it that I found very appealing. It's located in my favourite part of The Strip, near the Bellagio, Paris and Ballys. While I did not get a chance to try out their restaurants, I was able to get to the Secret Pizza Place on the 3rd floor. The pizza was so yummy! I am most likely staying there again next time I go to Vegas, probably in a few months time. Rooms were clean and spacious.

I was impressed with how well maintained the building was and how comfortable the beds were. The balcony was a sunny haven and I found the gym the best I had seen at a hotel. I would recommend this hotel to friends. I had wished the room had a microwave for night time snacks and morning oatmeal, but really lovely to be sure.

We have travelled to Las Vegas every year for the past four years, and this has BY FAR been the best hotel we’ve stayed at. The hotel upgraded our room to a one bedroom, two bathroom suite on the 55th floor with an absolutely breathtaking view of the Bellagio fountains - incredible! Outside of that, the quirkiness of the hotel decor and restaurants was a super fun experience, and the pool area was stunning! I would 100% stay here again.

We loved this hotel, it was definitely one of the nicest ones on the strip. Felt very upscale and classy compared to the others. Loved the Secret Pizza restaurant. We were there during the “winter”’so we didn’t get to take advantage of the pools, but they looked really nice as well.

The hotel is stunning, the views and the lobby alone will take your breath away. However, we were charged a Resort Fee of $35/Day that was not disclosed to us until we checked in. Central location to everything.

This hotel exceeded our expectations in every aspect. Our room was state of the art and the staff was amazing. We will only stay at the Cosmopolitan when we come to Las Vegas. The hotel is located right on the strip and has all the amenties one can expect from a 5 star hotel.

The hotel was incredible. The customer service was absolutely top notch. For a first time Vegas vacation, we were completely impressed and we absolutely plan on going back next year, same resort! We even were given a free brunch buffet for booking with tripcentral!

Great hotel in perfect location , the rooms are beautiful with a sensational view of the city but the only problem was that the maid never cleaned out room on the second day..... I had to call the lobby twice and then they came at 8pm but at least someone came ....

Hotel was very clean with beautiful decor and architecture. Bar service at chandelier bar can be improved! Great staff otherwise, we were upgraded for free to a honeymoon suite overlooking Bellagio fountains! Amazing time and can’t wait to go back!!!!!

Great holiday! Airfare was great, on time and good connection times. Hotel was beautiful, good location and amazing rooms!! Will definitely go back! Great selection of food, restaurants, bars and shops!

We stayed at The Cosmopolitan for a girls trip and the hotel was absolutely gorgeous!! We had such an amazing time. The rooms were beautiful and very clean. The restaurants and bars at the hotel are great. We especially loved the secret pizza place!

We had a great stay at the cosmo,beautiful modern and clean. The rooms were spacious and very nice. Walking distance to a lot of shopping restaurants perfect place to stay on the strip. I would definitely stay here again!

Location was perfect had a great time ! We did upgrade our hotel room so we could have a patio - well worth it ! Overlooking the bellagio fountain. Pool was great and service was friendly - highly recommend going to Milk for the cereal milk ice cream :)

This was my second time staying at The Cosmopolitan and it was better than the first! Such a great selection of restaurants and lounges, I still haven't hit them all yet but there is always next time or the time after. This time I tried the buffet for breakfast for the first time and it was delicious, such a great selection. Drinks in The Chandelier, the reserve whiskey menu in Holsteins, anything from secret pizza, egg slut all great.

All of the staff we encountered were absolutely fantastic - so friendly and helpful! We stayed in the 1 bedroom terrace room with a fountain view which was fabulous! We thoroughly enjoyed the view of not only the fountain, but mountains and the strip!

The Hotel is amazing. Service is good. The location is at the center of the strip. Easy access to all attractions. Would love to go back and book a vacation again. Thank you Rosa for the room service.

The Cosmopolitan is a stunning resort. Very modern and trendy. We had booked one of their standard city rooms with two queen beds, and asked if it was possible to have a view. The front desk was quick to accommodate us, assigning us a beautiful room with a full view of the Bellagio fountains. The bedroom was pristine, and the bathroom was stunning with its glass encased shower. The amenities of the hotel were great. With a myriad of quality restaurants to choose from and a large casino, you could almost spend your whole Vegas vacation in The Cosmopolitan itself. My friend and I dined at The Henry for brunch one morning. The French toast was divine. After a long day at the Grand Canyon, we managed to locate Secret Pizza for a late night pizza snack that really hit the spot. The hotel's location was also superb. Being midstrip made it really easy to access activities, restaurants, and shopping both north and south of us. Everything except the Grand Canyon and north outlets were walking distance. My one criticism would be the noise levels. Our room was rather close to the elevator maintenance room, and sounds from there could be heard through the night. We were also across the hall from a family with a child who woke up around 5-6am every morning and proceeded to scream and make other noises for a good hour every morning. The sound insulation between rooms could stand to be better. At a 5-star resort, I expect a 5-star sleep. The beds were super comfortable, but unfortunately the noises outside of our room detracted from the sleep experience.

Newer hotel on the strip, and it shows! Love the modern decor with great finishes. Spent a lot of time around the 14th floor pool...Bravo for the great service! An error was made with our rooms, but were quickly resolved with upgraded suite! It was more than we expected! Thank you! Restaurants, Casino and staff were awesome.. go to the Marquee night club.. had a great night dancing up a storm!

Good location and clean. Not as crowded as the other big hotels on the strip. Has a nightclub feel with nice pool areas and plenty of good restaurants. Check in and out was easy. On the expensive side but considering it is 5* I guess thats what you expect. Had good views from rooms and rooms were good size.

The hotel was nice - very sparkly. However I have stayed in hotels that were 3 and 4 star hotels - and they were just as nice. It shouldn't be classified as a 5 star. We ate at the Holstein restaurant -'it wasn't the best. The staffing was confusing we had several staff members introduce themselves as our waiters - it was weird. Food was okay - a fast food burger was better in my opinion. We went to the Marquee day club - it was PACKED. There were 4 of us in a room - we were given two complimentary passes for the night club - we called earlier in the day to get more passes, thendesk told us it wouldn't be a problem - we did have to pay cover for the extra people. It was also very over packed. All in all it was a great trip - but the room was a little more expensive then it was worth.

Overall, the stay was great but I had much higher expectations for a 5 star hotel. The rooms were a little smaller than I anticipated. The biggest plus was the customer service. They went above and beyond to make our stay comfortable. We requested a fridge, which they brought up immediately at no charge. Other hotels I’ve stayed in on the Strip have always charged extra for a fridge. My only other complaint were the long lines at check in and check out. The food choices were good in the hotel and Planet Hollywood also has excellent choices right across the street.

The hotel was incredible! From the immaculate structure and design, to the amazing restaurant options, to the best day bed offers on the strip, this place was 5 stars all around! Their in hotel rewards program was excellent, where we earned over $25 in credits who h we used for a free breakfast in only a 3 night stay(didn't gamble any either). One cool thing is they have a few neat secret things going on, like a secret pizza place that is not advertised and referenced at all. Kept us exploring the hotel whenver we were walking through. Service was first class from start to finish. Favorite hotel in Vegas we'be ever stayed at!

We stayed in a King Terrace Suite in the Chelsea Tower and it was amazing. Rooms were cleaned every day, hotel was fabulous, the staff was friendly and extremely helpful. We loved every minute of it!

Staff were all professional and courteous at all times. Room had a large bathroom, room to sit, and overall it was clean and quiet (for vegas). Fantastic view of the Paris, water at Bellagios, the wheel

We have not one complaint about the hotel, the buffet there is amazing, we definitely will go back. Very young crowd but you would never know it. You'd think it would be noisy but it wasn't, we couldn't hear anybody in the hall way when you were in your room.

Centrally located, some excellent restaurants (especially enjoyed the hidden pizza place) nice pool on the 14th floor that was not crowded, very comfortable room, friendly staff and accessible parking.

Really enjoyed my stay here, besides a few little things. Great accomodations, rooms and buildings are beautiful. Service was fantastic. One issue was what seemed to be renovations going on above my room on the 67th floor. Wouldn't have been so bad if they weren't taking place at 6 or 7 am. Besides that, really enjoyed everything about the hotel. Great casino and great pool features!

My 6 girlfriends and I spent our first trip to Vegas staying at the beautiful Cosmopolitan Hotel and we loved everything about it. The accommodations were perfect with everything about our room being spotless, modern, and comfortable (especially the beds). The bathrooms were a great size as well for 6 girls who take forever to get ready. We also had great experience at all of the restaurants and bars within the hotel - friendly service, very chic atmosphere's. We especially loved the elegant but fun vibe at the beautiful Chandelier bar. We also attended the Marquee Nightclub 2 nights during our trip and were treated like gold! It was an all around great experience. I would highly recommend this hotel over the Bellagio and Caesars Palace as it is basically the same location but for a much better price and everything is much more new and clean!

We had a wonderful experience staying at the Cosmopolitan Hotel and would highly recommend it to anyone travelling to Vegas. The rooms were very clean, spacious and very good customer service. Bonus was the balcony which I don't believe the other Casino Hotels have.

The room was stunning and very well kept. The resort itself was beautiful and totally deserving of the 5-stars. There were great food options and the location was exactly what we wanted. Best first trip!

Our stay at the Cosmopolitan was great! The hotel had a very new/modern feel to it. Truthfully, it was not the experience I thought it would be gambling-wise. The pool party at Marquee was amazing, wild and so fun!!! The consierge were great, super helpful and knew what they were talking about!

The bars were classy with high end interior design. The centre peice of "the Chandelier " was beautiful. The pools colour theme with friendly cute staff allowed for the perfect view and relaxation. The advertising billboards were modern and added flare! Our room was not ready so without hesitation we were delighted with an offer to upgrade with option to stay for the remainder nights or to move to the original room as booked! The suite was outstanding offering a variety of views from our balcony and superior style. My daughter of 21 and I were both impressed

Our third trip to LV and will stay there again. We had a 1bedroom fountain view terrace room which has a large deck overlooking the Bellagio fountains and a view right up the Strip. It is located across from the Planet Hollywood/Miracle Mile complex which gives you more and cheaper eating and drinking options. Great casino and sports book area.

We loved the stay at Cosmopolitan, Los Vegas. We had a slight issue with the room and it was rectifying right away. The hotel followed up the next day to ensure that I was happy. This was my 2nd stay at Cosmo. I would not stay at any other hotel in Vegas.

Amazing hotel Wish they had more options for somewhat fast food Great location on the strip Long elevator wait Pools were closed in the off season Beautiful rooms the beds were incredibly comfortable

We stayed at Cosmo from Nov 13 to 17. We were surprised to find the carpet of hallways in our 43th floor was so dirty. The room is big, but there wasn't even a comfortable sofa or coach except two small chairs and a tiny table. There is only shower in the washroom, maybe Cosmo is expecting you to relax yourselves in the pools. Unfortunately all pools close at 5 and we never have a chance to enjoy them.

The hotel is so central on the strip and everything is accessible. It's super glamorous and a five star with a younger crowd. Most other five star hotels attract an older crowd. You can find very reasonable pricing when there is a deal on. Very modern and glitzy decor. Love it!

Loved the balconies at the Cosmo as always. Fitness club is beautiful, room was as well. The only issue I had was our room was facing the Marquee Dayclub and was super loud each day,all day. They really should warn people on this side of the hotel. I would have asked to be moved. We will still stay there in the future, just not on that side. You live you learn.

A very unique concept hotel!! An avant-garde atmosphere, great selection of shops and restaurants. Our room was fabulous and the view was amazing. Loved our stay there!! The only criticism is that there is not a coffee machine in the room, this was a bit inconvenient..

Excellent variety of restaurants; something for everyone's appetite. I really liked the contemporary and luxurious ambiance of the Cosmopolitan. The staff was genuinely friendly and glad to help. Exciting place to be !!!

The hotel is beautiful and conveniently located at the center of the stripe. The staff were friendly. I wish all staff were aware of their facility schedule as we got different answer every time when we asked. For instance, they all had different answer on the hot tube schedule and the charge. We missed it all.

Excellent!! Well worth our stay!! Hotel location is in the heart of the strip. Very convenient for walking. We will definitely go back and book at The Cosmopolitan. Food in the hotel is superb. The service is outstanding.

Overall the most modern amazing resort in Vegas...location is very convenient right on the strip and close to all the attractions...amenities and restaurants are awesome! Slots are not too bad but table minimums were a little high for us lol

Loved The Cosmopolitan resort! It was my first visit but definitely not my last, can't wait to go back. Spacious and comfortable room with terrace overlooking the strip and Bellagio water show. Friendly staff, clean room.

Great location! Close to shopping and entertainment. Union station was a 5 minute walk. Room was like a mini condo with a kitchen and living room. It had a spa shower. It was clean and very comfortable.

We stayed in a one bedroom with fountain view on the 61st floor. The view was amazing of the fountains and strip. Check in was fast and easy. Beautiful hotel and the room was clean and spacious. Loved having a balcony to sit and relax on and listen to the various noises from the strip.