We enjoyed this hotel as it has a very unique vibe. The staff did everything to make our stay comfortable and enjoyable. It is off strip but only 15 min walk from miracle mile for us this was no big deal.

Overall Virgin was a great hotel to stay in. Lots of selection for food in the area and inside the premises. Only issue was in 4 days I had to get 5 key cards and at one time the person in the desk kept on repeating they are "very sensitive". Poor customer service, especially after I explained that I have kept the key inside the card, in my pocket and tried to keep it in a safe place, yet it kept on failing.

Beautiful hotel but missing a few nice-to-have amenities in the room such as a coffee maker and fridge. Not a great walk to the strip or back at night because you were walking thru a dimly lit, deserted street / construction area.

Although they messed up during checkin, this hotel is amazing. Very quiet as it’s away from the strip. Everything is super clean. Definitely cannot wait to come back after their renovations. Thanks!!!!!

A lot to see , was great time . Enjoy my stay .. seeing a lot of guitar and pictures of musicians at the hard rock. The rooms were good. Enjoy the high roller as it gave you a good view of Las Vegas and night lights in the area..

We had a great stay at the Hard Rock! The rooms could have used a little updating, but due to the upcoming renovations, they probably aren’t going to waste time or money to do so. Overall the rooms were clean. The hotel is located close to the strip and only a short drive away from Fremont and shopping. We would stay again.

The hotel was a bit dated but will be going through a major renovation in 2020. A 15 minute walk from the strip but close to all amenities. Would definitely go back to see the newly renovated hotel once complete.

Shortly after booking our vacation we found out the Hard Rock was bought out by Virgin and shutting down, I am so glad we got to experience it before then. It is an awesome resort fun relaxed feel and great amenities.

We were happy to get to stay in this hotel one last time before it changes names. The rooms are beautiful and we are very happy with the service. We were a bit disappointed that not all the pools were open and the rehab club was shut down… However we do know they are in transition, so this definitely wasn’t a deal breaker.. the other pools were nice but glad we had some weekdays in as once the weekend hits the day beds start getting reserved for rent. Even though we were slightly off the strip, we still found convenience in the area around. We were accidentally charged for some things, however they reacted quickly and professionally. Would definitely stay again in the future if given the opportunity.

Public area, nice entertainment, good customer service, nice restaurant inside the hotel. But hot water was not that great and the beds were uncomfortable. Some of the staff at the front desk needs to improve their service.

I've never seen so far such a large hotel like this one. Everything was okay: large room, clean, large windows with a nice view outside, good service, nice people around, BUT, unfortunately the wi-fi was poor or even did not work at all. Not even after I reported the issue several times, at the reception desk. Overall, a nice environment, good music everywhere.

This is the second time I have been there. Had a king size room with a king size bed. Was cleaned daily and fresh towels, soaps and shampoo replaced when needed. It is not a large hotel as compared to Ceasar's or Wynn's or the other gigantic hotels. But I feel a lot friendlier because of it. The staff was happy to help you out. If you do not want to eat at the hotel even though the food was excellent and priced right, there are many places to eat around the hotel. I would mention that if you want a terrific tourist trip take the helicopter trip to see the Grand Canyon. It is costly but well worth it. ( you can get a one hundred discount from the flyers you see in the taxis)

My friend & I stayed at the Hard Rock for 3 nights and we had a overall great experience. From the speedy check in to the delightful and efficient staff we were highly satisfied with the treatment we received. The casino floor was well maintained and the drink service was on point, it seemed that every time I was almost finished my drink the waitress would pop up and ask me if I would like another. The Pink Taco restaurant was also a hit, we loved the tacos and the margaritas were delicious. Our only minor complaints we’re that the shower needed to run for a good 15 minutes before it was hot,which was a bit of a shock when you unexpectedly get blasted with cold water lol. The 2nd complaint would be how far the Hard Rock is from the actual strip (about a 20/30 minute walk depending on your speed) but for the price we paid we were more than happy to walk the short distance. If I visit Las Vegas again I would highly consider staying at the Hard Rock once more.

The Rooms and service was great. The pool was a very big disappointment. We went as a stagette, danced and drank in the pool and were asked to leave because women are not allowed to “dance up on” other men or women or “touch Themselves while dancing.” After we left the pool ( we were buying drink after drink and spending lots of money) we went to flamingo pool, acted the same and had an absolute blast. This ruined our stay at hard rock, as it was off the strip and we didn’t want to even drink or eat in our hotel after that.

It was our first time visiting Las Vegas, and we loved the Hard Rock Hotel. It is not on the strip, so we had to take Uber to get there, but everything went well. The hotel is big and looks very good. Unlike most hotels on the strip, it was less crowded, which we enjoyed for a little time off (there were still a lot of activities in the hotel, but definitely didn't feel as overwhelming as the strip). We stayed in a suite in HRH Tower, definitely recommended.

This hotel is a 10$ Lyft ride from the strip which is not horrible and the rooms are very basic bed was comfortable. Unfortunately the hotel charges you for ‘amenity use’ when you check out and you have no choice but to pay I was there for 5 days and it cost me almost 100$ American extra when checkin out. The pool was sweet it had a sand beach all around it and the restaurants were very good.

The hotel was very cool, room was clean and very comfortable. Loved all the outdoor pools was nice to lay out in sun with a beach bar close by. Also best Mexican I’ve ever eaten at pink taco! Great stay at the hard rock hotel!

Rooms were nice.Did find cheerios on floor when we arrived.Non smoking room but we could smell it since people were smoking in halls and nearby rooms.Music memorabilia was fun. Would have been nice to have an entrance and exit that did not go through smokey casino.Only one pool open and it was in the 80's all week so there was no chairs available most of time

Hard Rock Casino Hotel is filled with great memorabilia and tributes to the great rockers of the 70's and 80's. The tribute show that played at the Vault was like revisiting the era of Van Halen, Kiss, etc. This hotel was about 2 miles from the main strip. We walked it the first day and then took the free shuttle or taxi on the following days. We were satisfied with the room, two queen beds and a big screen TV, average bathroom, view of the air conditioner system and back of the casino. Didn't spend time in the hotel as it was so smoke filled that we could not breathe or eat in that environment. We ate across the street at a strip mall where the prices were lower and food quality much better. Disappointed that the large pool/beach area was closed and only the small pool was open. It was over 80 degrees and we would have spent more time at the pool if it was open.

Above average hotel that had even better services. Restaurant selection was wide and contained very good quality food. Staff was very friendly and helpful Would definitely return and stay at this hotel again.

Everything was perfect apart from it being a bit off strip (due to the insane heat) and the worst internet I've ever had. Apart from that, great food, great service, new rooms and a really affordable price.

Having not been to Vegas for quite some time I was not sure what to expect staying in a relatively new hotel. The hotel was clean, rooms were comfortable. I would have to say the hotel in general is for the younger partying crowd and not the older gambling crowd. More facilities geared to partying, drinking and dancing than gambling. Pool parties with DJ's seem to be the order of the day in Vegas these days. Overall it was an enjoyable stay but would not stay here again or on or close to the strip for that matter. Way too many people and far too busy for my liking.

It's was an exciting and fun resort . Unfortunate, that it's not on the main strip. Yes, shuttle was provided to take you to the main strip , just wished it ran longer in the evening. Would recommend this resort.

The rooms and hotel were fantastic... clean, modern and visually appealing! I loved staying at the Hardrock... the walk to the strip took 10 minutes which was no problem. Overall i enjoyed the Hardrock

Rooms are good especially the pool the only concern is the shuttle bus they should expand the time range of it. They have a variety of stores in the hotel and good staffs too i will recommend this....

We stayed at the Hard Rock Hotel in Las Vegas from May 14-18, 2017. Smaller hotel than what we are used to, but overall it was pretty good - staff were friendly and accommodating & beds were really comfy! Didn't get to use all of the pools as some are only open on the weekends (which was disappointing). But food & service was good!

This is the second time I stayed at the Hard Rock Hotel. I find it to be a great choice if you are on a budget, but it does have it's downfalls. The staff was extremely friendly and helpful but the location was a little far from the strip. It's about a 20 minute walk, or depending on where you want to go on the strip is a $10-$20 cab ride which was a little inconvenient. They do have a shuttle service but it only leaves every hour and stops at 5:00 pm. The decor is great with the Rock themes. Unfortunately when we checked into our room the towels hadn't been changed and there were some dirty facecloths left in the bathroom, however when I notified front desk they were at our door with a stack of clean towels in just a couple of minutes. Overall it was good experience, but next time I would try to stay somewhere closer to the strip.

This was a great hotel for a good price. Good food, great music, and not to far from strip. Pool was awesome with the sand and the beds were amazing! The only complaint is they could've played more rock then pop at pool...being the Hard Rock. Otherwise I would definitely go back.

Hotel was very clean and staff was friendly and attentive. Easy walk to the strip and hard rock restaurant was great!! Love the atmosphere and all of the rock n roll memorabilia. Would definitely recommend!!

Beautiful rooms. Food was very good. Recommend the hotel. Was a bit of a walk from strip but good exercise! Games were good. Staff friendly. Good value for the money. Great views from rooms. Interesting venue with all rock monuments on walls.

When we first go to this resort we were shocked! Everywhere there was lights and rock n' roll memorabilia! There was several awesome dining places on sight, as well as shopping spots and a selection of pools to choose from! Great time and would go back for sure!

The hotel is a bit of a walk from the strip buy the rooms, atmosphere and friendly staff make it a great place to stay. Would definately return and stay at the Hard Rock again. The pool area is amazing and the restaurants all have great food

Great hotel that plays classic rock 24/7. The pool atmosphere was really cool and gives the feeling you're at a tropical beach. Unfortunately only one pool was open. It was heated but access to the hot tubs was also closed :( The rooms were very clean and the staff was polite and courteous. We would definitely return.

The hotel was nice, a little loud and young at night. Far from strip but only a 8$ cab. Nice staff, good slots. The room fee was a little expensive, and 25$ extra a night to upgrade to two beds. The elevators require a room key, kinda annoying. But the lobster was delicious!

The room decor is modern but room was very dirty , makeup & hair on the walls , blood stain on my sheets .. I felt very uncomfortable in this room. The hotel was alright , nice pool. Across the street from a cvs. Not walking distance from the strip at all in my opinion. About a $10 taxi each time to the strip. The shuttle hours are only from 10-5. Low selection of food choices within the hotel.

Big clean rooms with lots of drawers to organize clothes, Great Music, Beautiful pool, excellent food, free shuttle to the strip included in Resort fees, Organic juice Bar with friendly bartender and good service.

Long line up to get checked in, even at 2am. But the staff were really friendly and helpful when it was our turn. Our room did not get cleaned the first day, not a big deal I just went to the cleaning station and grabbed some clean towels. I think the extra $50 a day for use of the facilities is a little much especially if you don't have any interest in using the pools. Find somewhere else to eat if you are price conscious. The Silver Seven is a 2 minute walk on the Paradise Rd. and has breakfast buffet for $5.99 lunch $9.99

During our stay, the pool area that was close to our room was closed for the entire week. If we wanted to use the pool, we had to walk around the casino to the far side of the building. I found the bathroom very dark and our shower sprayed a pool of water on the floor while showering. I found this hotel out of the way. Everytime we wanted to go anywhere, it was a $10.00 taxi ride.

Staff very friendly and helpful... lots to do within the hotel .. we were happy to see that there is a shuttle to the strip... saves steps and taxi rides. we went to see Rascal Flatts in the Joint.... nice venue.... drinks were a little pricey but the show was amazing